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Become A Cashier/Sales

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Working As A Cashier/Sales

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $17,077

    Average Salary

What Does A Cashier/Sales Do At Sears Holdings

* Provides the highest degree of Member service by making the Member the first priority; this includes stopping other merchandising
* tasks in order to assist members.
* Greets every Member who enters the zone to begin the Member First Engagement process
* of greet, discover, solve, and close.
* Demonstrates the right behaviors in the selling process and takes ownership for identifying
* needs and recommending appropriate solutions.
* Engages with Members in a professional manner to deliver a Members First

What Does A Cashier/Sales Do At Sears Holdings

* Provides the highest degree of Member service by making the Member the first priority; this includes stopping other merchandisingtasks in order to assist members.
* Greets every Member who enters the zone to begin the Member First Engagement processof greet, discover, solve, and close.
* Demonstrates the right behaviors in the selling process and takes ownership for identifyingneeds and recommending appropriate solutions.
* Engages with Members in a professional manner to deliver a Members Firstexperience
* Maintains thorough knowledge of available merchandise, and services to assist Members in locating and selecting merchandise
* Strives to deliver a WOW member experience every time, and seeks feedback to ensure they are delivering the right experience,and understand how to improve
* Takes ownership for enhancing the Member experience, and assists with Member concerns Uses the right resources in resolvingconcerns and complaints, and escalates concerns as needed.
* Partners with associates storewide to provide superior Memberexperience (i.e., assist members, maintain presentation, answer phones).
* Provide an effective transition for the member to anotherassociate as needed to resolve concerns
* Completes Member transactions accurately and efficiently using POS and online systems, including sales, returns and exchangesin accordance with authorized processes.
* Executes consistent operational and selling processes (e.g., credit application process,care plan) and stays up-to-date on changes
* Versed in the benefits of Shop Your Way (SYW), the elements of a WOW experience, and able to sell the program to members
* Leverages integrated retail technology and Know Your Member in order to facilitate the Member experience
* Educates Members on our Satisfaction Guaranteed return policy.
* Optimizes credit, gift card, SYW Rewards, and multi-channelopportunities (and, where applicable, Care Plans, Merchandise Replacement Agreements, and other miscellaneous incomeopportunities)
* Sets non-promotional, promotional, and seasonal signing, including store-wide and event signing if assigned to perform thisactivity.
* Performs promotional ad setup and take down without error or omissions
* Sets and maintains sales floor to national merchandising and presentation standards
* Performs merchandise support tasks (e.g., straightening merchandise) during each work shift.
* Responsible for keeping thedepartment ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers
* Performs accurate count updates and inventory adjustments
* Adheres to merchandise protection standards
* Uses basic internet navigation to access and print information/reports
* Stays current and understands the implications of upcoming events, product updates, selling process requirements, andCompany/business initiatives
* Maintains on-going knowledge of applicable National Presentation Standards, store merchandise, integrated retail, SYW, andoperational processes.
* Achieves and maintains appropriate levels of learning standards through Segno and other learningsystems
* Performs other duties as assigned

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How To Become A Cashier/Sales

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Cashier/Sales jobs

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Cashier/Sales Demographics

Gender

  • Female

    71.9%
  • Male

    25.9%
  • Unknown

    2.2%

Ethnicity

  • White

    74.8%
  • Hispanic or Latino

    16.1%
  • Asian

    6.8%
  • Unknown

    1.8%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    71.8%
  • French

    4.9%
  • Portuguese

    2.5%
  • Chinese

    2.5%
  • Mandarin

    2.3%
  • Japanese

    2.0%
  • Hindi

    1.6%
  • Korean

    1.6%
  • Italian

    1.4%
  • Arabic

    1.4%
  • Cantonese

    1.2%
  • German

    1.2%
  • Vietnamese

    1.0%
  • Gujarati

    1.0%
  • Tagalog

    1.0%
  • Russian

    0.8%
  • Carrier

    0.6%
  • Polish

    0.6%
  • Swedish

    0.4%
  • Hawaiian

    0.4%
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Cashier/Sales

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Cashier/Sales Education

Cashier/Sales

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Top Skills for A Cashier/Sales

OutstandingCustomerServiceNewMerchandiseSalesFloorSolidProductKnowledgePOSStockShelvesAutomaticDebitsPhoneCallsCustomerQuestionsCustomerSatisfactionCustomerComplaintsCommunicationSkillsGreetingCustomersSalesGoalsResponsibilitiesiOrderlyCheckoutAreasCreditCardPaymentsSalesPricesSpecialOrdersCurrentSales

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Top Cashier/Sales Skills

  1. Outstanding Customer Service
  2. New Merchandise
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Recognized by customers and the management team for providing outstanding customer service.
  • Displayed new merchandise with promotional materials to attract customers' attention.
  • Promote sales, customer service, cashier, stock sales floor.
  • Maintained solid product knowledge and selling techniques to deliver effective customer service.
  • Processed customer financial transactions and made daily deposits.

Top Cashier/Sales Employers

Cashier/Sales Videos

Life of a Cashier

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A day in the life of a Sears employee...

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