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Become A Cashier/Service Clerk

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Working As A Cashier/Service Clerk

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships

  • Outdoors/walking/standing

  • Repetitive

  • $28,000

    Average Salary

What Does A Cashier/Service Clerk Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Cashier/Service Clerk

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Cashier/Service Clerk Career Paths

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Average Length of Employment
Customer Service Clerk 2.8 years
Head Cashier 2.6 years
Services Clerk 2.4 years
Cashier/Deli Clerk 2.2 years
Grocery Cashier 2.2 years
Front End Clerk 2.1 years
Cashier/Courtesy Clerk 2.0 years
Cashier/Service Clerk 2.0 years
Front Service Clerk 2.0 years
Customer Service Associate/Cashier 1.9 years
Check Cashier 1.9 years
Service Cashier 1.8 years
Front End Cashier 1.8 years
Cashier 1.8 years
Front End Associate 1.7 years
Service Counter Cashier 1.7 years
Cashier Associate 1.5 years
Sales Associate And Cashier 1.4 years
Floor Cashier 1.3 years
Seasonal Cashier 0.5 years
Top Careers Before Cashier/Service Clerk
Cashier 25.5%
Sales Associate 9.3%
Customer Service Representative 6.8%
Internship 6.1%
Volunteer 5.7%
Services Clerk 5.4%
Crew Member 5.4%
Receptionist 4.6%
Server 4.1%
Administrative Assistant 3.4%
Sales Associate And Cashier 3.1%
Office Assistant 2.9%
Assistant 2.8%
Cook/Server 2.7%
Assistant Manager 2.3%
Sales Representative 2.2%
Supervisor 2.2%
Waitress 2.0%
Office Manager 1.7%
Hostess 1.7%
Top Careers After Cashier/Service Clerk
Cashier 21.9%
Sales Associate 12.3%
Customer Service Representative 12.1%
Internship 5.3%
Server 4.9%
Assistant Manager 3.4%
Receptionist 3.3%
Office Assistant 3.3%
Crew Member 3.3%
Administrative Assistant 3.2%
Teller 3.1%
Volunteer 2.9%
Security Officer 2.9%
Certified Nursing Assistant 2.7%
Sales Associate And Cashier 2.7%
Services Clerk 2.6%
Delivery Driver 2.6%
Customer Service Associate 2.5%
Pharmacist Technician 2.4%
Associate 2.4%

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Top Skills for A Cashier/Service Clerk

  1. Customer Service
  2. Service Clerk
  3. Photo Lab
You can check out examples of real life uses of top skills on resumes here:
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Service Clerk-Provided great customer service.
  • Performed maintenance on film processor, photo printer, and other necessary machines used in the photo lab.
  • Retrieve carts, maintain clean restrooms, bag groceries, check customers out, and offer good customer service.
  • Started as a Service Clerk, got promoted to Cashier, then Service Desk, then moved to Grocery Stock

Cashier/Service Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,794 Cashier/Service Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Cashier/Service Clerk Resume

View Resume Examples

Cashier/Service Clerk Demographics

Gender

Female

45.2%

Male

41.0%

Unknown

13.8%
Ethnicity

White

62.8%

Hispanic or Latino

17.1%

Black or African American

11.0%

Asian

5.7%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

62.5%

French

5.7%

Italian

3.4%

Cantonese

3.4%

Mandarin

2.3%

Hmong

2.3%

Russian

2.3%

Tagalog

2.3%

Japanese

2.3%

Arabic

2.3%

Vietnamese

1.1%

Hindi

1.1%

Norwegian

1.1%

Bengali

1.1%

Filipino

1.1%

Portuguese

1.1%

Chinese

1.1%

Czech

1.1%

Slovak

1.1%

Polish

1.1%
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Cashier/Service Clerk Education

Schools

University of Phoenix

11.2%

Ball State University

8.0%

University of Connecticut

7.6%

Westfield State University

6.3%

University of Massachusetts Amherst

5.8%

University of Maine

5.4%

The Academy

4.9%

Purdue University

4.9%

Grand Valley State University

4.5%

Lansing Community College

4.0%

Indiana University South Bend

4.0%

Manchester Community College

4.0%

Indiana University Bloomington

4.0%

Kaplan University

4.0%

University of New Hampshire

3.6%

Grand Rapids Community College

3.6%

Bergen Community College

3.6%

Northeastern Illinois University

3.6%

Gateway Community College

3.6%

Nicholls State University

3.6%
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Majors

Business

19.5%

Criminal Justice

9.6%

Psychology

7.1%

General Studies

6.9%

Medical Assisting Services

5.9%

Health Care Administration

5.8%

Accounting

5.1%

Nursing

4.8%

Liberal Arts

4.1%

Computer Science

3.6%

Marketing

3.6%

Education

3.4%

Pharmacy

3.4%

Communication

3.2%

Biology

3.0%

English

2.5%

Finance

2.3%

Sociology

2.3%

Information Technology

2.0%

Graphic Design

1.9%
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Degrees

Other

36.7%

Bachelors

35.8%

Associate

16.3%

Certificate

5.2%

Masters

3.1%

Diploma

2.2%

License

0.5%

Doctorate

0.3%
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