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Cashier/service clerk vs customer service clerk

The differences between cashier/service clerks and customer service clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service clerk has an average salary of $33,566, which is higher than the $27,665 average annual salary of a cashier/service clerk.

The top three skills for a cashier/service clerk include groceries, customer service and front end. The most important skills for a customer service clerk are customer service, basic math, and front end.

Cashier/service clerk vs customer service clerk overview

Cashier/Service ClerkCustomer Service Clerk
Yearly salary$27,665$33,566
Hourly rate$13.30$16.14
Growth rate-10%-4%
Number of jobs155,543361,383
Job satisfaction--
Most common degreeHigh School Diploma, 35%High School Diploma, 32%
Average age4340
Years of experience-12

Cashier/service clerk vs customer service clerk salary

Cashier/service clerks and customer service clerks have different pay scales, as shown below.

Cashier/Service ClerkCustomer Service Clerk
Average salary$27,665$33,566
Salary rangeBetween $21,000 And $35,000Between $26,000 And $42,000
Highest paying City-Anchorage, AK
Highest paying state-Alaska
Best paying company-United States Courts
Best paying industry-Retail

Differences between cashier/service clerk and customer service clerk education

There are a few differences between a cashier/service clerk and a customer service clerk in terms of educational background:

Cashier/Service ClerkCustomer Service Clerk
Most common degreeHigh School Diploma, 35%High School Diploma, 32%
Most common majorBusinessBusiness
Most common college--

Cashier/service clerk vs customer service clerk demographics

Here are the differences between cashier/service clerks' and customer service clerks' demographics:

Cashier/Service ClerkCustomer Service Clerk
Average age4340
Gender ratioMale, 47.9% Female, 52.1%Male, 33.0% Female, 67.0%
Race ratioBlack or African American, 10.1% Unknown, 6.9% Hispanic or Latino, 19.4% Asian, 5.4% White, 57.5% American Indian and Alaska Native, 0.7%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 22.3% Asian, 6.4% White, 53.7% American Indian and Alaska Native, 0.7%
LGBT Percentage4%7%

Differences between cashier/service clerk and customer service clerk duties and responsibilities

Cashier/service clerk example responsibilities.

  • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
  • Scan groceries, sack groceries, take groceries to the customers' cars and load them into their vehicles.
  • Bag groceries and accommodate customers outside if they need carry-out.
  • Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
  • Go to different Wal-Mart stores to promote memberships for SAM'S.
  • Offer customers Sams members renewals/upgrades.
  • Show more

Customer service clerk example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
  • Hone in on and strengthen problem solving, quick thinking, and math skills.
  • Support RSA authentication service for remote customer using VPN access, with RSA token.
  • Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
  • Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.
  • Show more

Cashier/service clerk vs customer service clerk skills

Common cashier/service clerk skills
  • Groceries, 17%
  • Customer Service, 10%
  • Front End, 8%
  • Service Desk, 7%
  • Customer Complaints, 6%
  • POS, 5%
Common customer service clerk skills
  • Customer Service, 13%
  • Basic Math, 12%
  • Front End, 11%
  • Math, 10%
  • Cash Handling, 9%
  • Customer Inquiries, 8%