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Cashier/service clerk education requirements

Updated January 8, 2025
2 min read
Usually, cashier/service clerks don't need a college education. The most common degree for cashier/service clerks is high school diploma with 35% graduates, with only 33% cashier/service clerk graduates earning bachelor's degree. Cashier/service clerks who decided to graduate from college often finish University of Phoenix or Westfield State University. Some good skills to have in this position include groceries, customer service and front end.

What education do you need to become a cashier/service clerk?

What degree do you need to be a cashier/service clerk?

The most common degree for cashier/service clerks is high school diploma, with 35% of cashier/service clerks earning that degree. The second and third most common degree levels are bachelor's degree degree at 33% and bachelor's degree degree at 19%.
  • High School Diploma, 35%
  • Bachelor's, 33%
  • Associate, 19%
  • Diploma, 7%
  • Other Degrees, 6%

What should I major in to become a cashier/service clerk?

You should major in business to become a cashier/service clerk. 19% of cashier/service clerks major in business. Other common majors for a cashier/service clerk include general studies and criminal justice.

Best majors for cashier/service clerks

RankMajorPercentages
1Business18.9%
2General Studies11.0%
3Criminal Justice9.1%
4Psychology7.9%
5Liberal Arts6.4%

20 best online courses for cashier/service clerks

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1. Retail Customer Service

coursera

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

2. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

9. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

10. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

11. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

12. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

15. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

16. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

18. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

20. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

Average cashier/service clerk salary by education level

According to our data, cashier/service clerks with a Associate degree earn the highest average salary, at $29,106 annually. Cashier/service clerks with a Bachelor's degree earn an average annual salary of $28,696.
Cashier/service clerk education levelCashier/service clerk salary
High School Diploma or Less$27,839
Bachelor's Degree$28,696
Some College/ Associate Degree$29,106

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.