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Become A Cashier/Shift Manager

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Working As A Cashier/Shift Manager

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $19,310

    Average Salary

What Does A Cashier/Shift Manager Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Cashier/Shift Manager

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Cashier/Shift Manager jobs

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Cashier/Shift Manager Demographics

Gender

Female

68.1%

Male

29.2%

Unknown

2.7%
Ethnicity

White

77.6%

Hispanic or Latino

13.3%

Asian

6.5%

Unknown

2.0%

Black or African American

0.5%
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Languages Spoken

Spanish

76.0%

Arabic

6.0%

French

4.0%

Portuguese

2.0%

German

2.0%

Albanian

2.0%

Urdu

2.0%

Hindi

2.0%

Tagalog

2.0%

Dakota

2.0%
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Cashier/Shift Manager Education

Schools

University of Phoenix

22.5%

Liberty University

7.8%

Trident Technical College

5.9%

Ashford University

5.9%

Kaplan University

5.9%

College of Southern Nevada

4.9%

Michigan State University

3.9%

Delgado Community College

3.9%

University of Central Florida

3.9%

A-Technical College

3.9%

Broward College

3.9%

Baton Rouge Community College

3.9%

Troy University

2.9%

University of South Florida

2.9%

Hinds Community College

2.9%

Blinn College

2.9%

Murray State University

2.9%

University of Texas at Arlington

2.9%

Pima Community College

2.9%

Texas Tech University

2.9%
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Majors

Business

22.1%

Criminal Justice

9.7%

Medical Assisting Services

8.2%

Health Care Administration

8.0%

Accounting

6.7%

Nursing

6.1%

General Studies

4.5%

Psychology

4.5%

Communication

3.0%

English

2.8%

Nursing Assistants

2.8%

Cosmetology

2.6%

Liberal Arts

2.6%

Pharmacy

2.6%

Computer Science

2.4%

Education

2.4%

Biology

2.4%

Fine Arts

2.2%

Automotive Technology

2.2%

Elementary Education

2.2%
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Degrees

Other

41.6%

Bachelors

26.1%

Associate

17.9%

Certificate

5.7%

Diploma

4.4%

Masters

3.1%

License

0.8%

Doctorate

0.3%
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Top Skills for A Cashier/Shift Manager

OutstandingCustomerServiceFoodSafetyCustomerComplaintsBankDepositsPrepFoodStockShelvesSuperviseFoodOrdersCustomerServiceSkillsAutomaticDebitsInventoryControlOrderlyCheckoutAreasCompanyPoliciesCommunicationSkillsFoodItemsCrewMembersPOSAccomplishmentsiTrashCansCleanStore

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Top Cashier/Shift Manager Skills

  1. Outstanding Customer Service
  2. Food Safety
  3. Customer Complaints
You can check out examples of real life uses of top skills on resumes here:
  • Shift Manager responsible for all operations, to include food safety and handling, customer service and cash management.
  • Investigated and resolved customer complaints, and provided relevant solutions.
  • Shift manager included handling customer issues, ordering products, bank deposits, and scheduling of employees.
  • Keep customers happy,store clean,inventory,prep food,and be on time.
  • Stock shelves to ensure all products are available to consumers.

Top Cashier/Shift Manager Employers

Cashier/Shift Manager Videos

Walmart Jobs in Milwaukee: Shift Manager

New Hire - A Day in the Life of a Cashier

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