How to hire a cashier/shift manager

How to hire a cashier/shift manager, step by step

Here's a step-by-step cashier/shift manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a cashier/shift manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new cashier/shift manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a cashier/shift manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect cashier/shift manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of cashier/shift managers and their corresponding salaries.

   Type of Cashier/Shift Manager	Description	Hourly rate
   Cashier/Shift Manager	Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable.	$10-17
   Lead Cashier	The primary job of lead cashiers is to receive and record cash and charge payments. Their responsibilities include maintaining and balancing the cash drawer, verifying cashier cash transfers, and maintaining electronic documents needed to create daily reports... Show more	$12-15
   Food Manager	A food manager oversees the operations at various dining establishments, ensuring efficient food services and client satisfaction. Their responsibilities typically include managing the staff, setting schedules and guidelines, establishing objectives and budgets, liaising with vendors and suppliers, delegating tasks, and developing strategies to optimize overall operations... Show more	$11-27

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Basic Math
   • Cleanliness
   • Math
   • POS
   • Cash Handling
   • Food Service
   • Groceries
   • Customer Complaints
   • Customer Satisfaction
   • Stock Shelves
   • Food Orders
   • Cash Control
   • Quality Customer Service

   Check all skills

   Responsibilities:

   • Manage FOH to insure all guests are happy and well taken care of.
   • Tabulate customer orders using a POS system; and open and close register.
   • Totale merchandise and receive payment of cash, check and credit card utilizing POS system.
   • Ensure cleanliness and safety regulations meet expectations in the restaurant.
   • Implement quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience for Starbucks patrons.
   • Demonstrate excellent leadership to employees.

   More cashier/shift manager duties

3. Make a budget

   Including a salary range in your cashier/shift manager job description is one of the best ways to attract top talent. A cashier/shift manager can vary based on:

   • Location. For example, cashier/shift managers' average salary in florida is 43% less than in hawaii.
   • Seniority. Entry-level cashier/shift managers 39% less than senior-level cashier/shift managers.
   • Certifications. A cashier/shift manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a cashier/shift manager's salary.

   Average cashier/shift manager salary

   $13.85hourly

   $28,811 yearly

   ---

   Entry-level cashier/shift manager salary

   $22,000 yearly salary

   Updated January 16, 2026

   Average cashier/shift manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$34,255	$16
   2	Connecticut	$32,754	$16
   3	California	$32,494	$16
   4	Massachusetts	$30,966	$15
   5	Wisconsin	$30,583	$15
   6	Illinois	$30,320	$15
   7	Maryland	$29,160	$14
   8	Colorado	$29,090	$14
   9	Nevada	$28,725	$14
   10	Pennsylvania	$28,315	$14
   11	Arizona	$26,347	$13
   12	Utah	$25,629	$12
   13	Ohio	$25,067	$12
   14	Indiana	$24,778	$12
   15	Tennessee	$23,860	$11
   16	Missouri	$23,697	$11
   17	Alabama	$23,021	$11
   18	Texas	$22,718	$11
   19	Kentucky	$22,106	$11
   20	Oklahoma	$21,263	$10

   Average cashier/shift manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Meijer	$32,968	$15.85	106
   2	Lewis Drug	$32,862	$15.80
   3	Rush Enterprises	$32,799	$15.77
   4	Raising Cane's	$31,307	$15.05	293
   5	Fresh Thyme	$30,800	$14.81	19
   6	Panera Bread	$30,734	$14.78	850
   7	Michaels Stores	$30,631	$14.73	72
   8	Dunkin Brands	$30,475	$14.65	1,547
   9	Everi Holdings	$30,157	$14.50
   10	The TJX Companies	$30,027	$14.44	113
   11	Sodexo Management, Inc.	$29,928	$14.39	84
   12	RWJBarnabas Health	$29,817	$14.34	2
   13	SAGE Dining Services	$29,541	$14.20	6
   14	Bambu Way	$29,454	$14.16
   15	Adia	$29,417	$14.14
   16	The Parking Spot	$29,411	$14.14
   17	NexDine	$29,408	$14.14	1
   18	Army and Air Force Exchange Service	$29,300	$14.09	9
   19	Peach State Ford Truck Sales	$29,106	$13.99
   20	AVI Foodsystems	$29,052	$13.97	43

4. Writing a cashier/shift manager job description

   A good cashier/shift manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a cashier/shift manager job description:

   Cashier/shift manager job description example

   JOB PURPOSE
   
   Cafeteria cashier operates cash register in Cafeteria. Follows standards and procedures in receiving payments, recording changes and balancing cash. Processes reports of daily transactions.
   
   All job qualifications listed below indicate the minimum level necessary to perform this job proficiently.
   
   LEVEL OF EDUCATION
   
   Minimum: High school diploma or comparable training and experience which provides skills to perform the job tasks competently.
   
   CERTIFICATIONS, LICENSES, REGISTRATIONS
   
   Minimum: California Food Handlers Card or ServSafe Certificate
   
   TECHNICAL REQUIREMENTS
   
   Minimum: Knowledge of basic arithmetic and money transactions. Ability to operate electronic cash register and perform related record keeping duties.
   Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
   
   Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
   
   Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
   

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right cashier/shift manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your cashier/shift manager job on Zippia to find and recruit cashier/shift manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit cashier/shift managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new cashier/shift manager

   Once you've found the cashier/shift manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new cashier/shift manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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