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Casino banker skills for your resume and career
8 casino banker skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Prepare applicable paperwork and comply with cash reporting requirements all while providing exceptional customer service.
- Provide customer service to casino players and dealers to ensure compliance of established gaming rules.
2. Casino Floor
A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.
- Managed all casino floor activity assisting patrons with gaming needs.
- Vault, account, machine, casino floor supervisor.
3. Casino Chips
- Handled millions of dollars in cash per shift, also handled millions of dollars in casino chips.
- Exchange money, credit, and casino chips, and make change for customers.
4. Credit Card
A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.
- cash advancements on credit cards.
- Receive payment by cash, credit cards, vouchers, or automatic debits.
5. Table Games
Table games refer to a game that you can play over a table. These games include snooker, foosball, table tennis, etc.
- Maintained currency fill slips including, currency fills for table games, slots machines and cashier drawers.
- Filled chip fills for table games, counted tips for other departments, and covered the front line when necessary.
6. Front Line
- Front line responsibilities also require logging high-limits customers in compliance with Title 31 regulations.
- fill window, main bank and front line.
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Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Maintain record keeping, prepare paperwork for audit and send bank deposits as well as Marker deposits.
- Processed bank deposits including, verifying deposits in bags for accuracy, processed damaged money.
8. Chip Bank
- Chip bank - purchased bank.
- Worked in master coin bank, chip bank, and check bank.
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List of casino banker skills to add to your resume
The most important skills for a casino banker resume and required skills for a casino banker to have include:
- Customer Service
- Casino Floor
- Casino Chips
- Credit Card
- Table Games
- Front Line
- Bank Deposits
- Chip Bank
Updated January 8, 2025
