Casino cage cashier job description

The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for cash, cash checks within established procedures, exchange foreign currency, and all other associated cage functions. Assists customers in establishing credit lines, communicate with appropriate personnel concerning customer credit information. Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments. Must be able to execute all cage cashier functions to include but not limited to:
Cage Marker issuance/redemption Front Money Deposits/Withdrawals AF/Discounts Title 31 R/S ticket redemptions Answer telephones Travelers checks Issue Total Rewards cards Wire transfers Casino Credit Applications Self-Redemption units Chip redemptions Check Cashing Credit Card Cash Advance Coupon redemption Fast Cash redemption Numerous bank accountabilities Foreign currency Foreign chips ESSENTIAL JOB FUNCTIONS: Ensure excellent guest service. Always present oneself as a credit to the department Meet attendance guidelines of the job and adhere to the departmental and company guidelines. Protect company assets. Provide assistance to other departments. Must be able to stand for long extended periods of time. Must be able to lift up to 35 pounds. Must be able to push/pull heavy carts on the casino floor. Must be able to bend, reach, kneel, twist, and grip items while working at assigned area. Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, fax machine, photocopy machine. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. •Must be able to work in moderate to loud noise conditions.


QUALIFICATIONS:

High school graduate or equivalent with computer experience necessary for data entry. Organizational abilities necessary for completion of tasks in timely manner. Excellent customer service skills essential in dealing with personnel and customer base. Emphasis on well-groomed appearance to ensure and promote positive image.

Same Posting Description for Internal and External Candidate

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards.

Pay Rate: Starting at $11.45 / hour

At Delaware North, we care about our associates professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.

Responsibilities

• Handle large sums of money in an accurate manner, including validating tickets for guests and paying accordingly, distributing cash to associates for jackpots and hand-pays, processing and verifying travelers' checks, providing check approval, check cashing service, and cash advance services.
• Maintain an accurate count of banks.
• Perform regular cash buys to Cage Supervisor.
• Issue and redeem chips, process chip fills and credits.
• Perform as a team member and assist fellow employees to ensure a smooth operation.
• Follow all departmental and state policies and procedures.
• Complete other duties as assigned.

Qualifications

• At least 21 years of age.
• Experience handling large amounts of money.
• Six months cash handling experience preferred.
• Excellent organization and guest service skills.
• Excellent math skills including addition and subtraction.
• Basic computer skills preferred.

Physical Requirements

• Ability to lift or carry 30 pounds.
• Exposure to secondhand smoke.
• Exposure to high volume noise.

Who We Are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.