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Casino dealer skills for your resume and career
Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical casino dealer skills. We ranked the top skills for casino dealers based on the percentage of resumes they appeared on. For example, 32.7% of casino dealer resumes contained customer service as a skill. Continue reading to find out what skills a casino dealer needs to be successful in the workplace.
15 casino dealer skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Here's how casino dealers use customer service:
- Received numerous commendations based on exceptional customer service skills delivered to both guests and fellow employees.
- Provided outstanding customer service, utilized game protection, and demonstrated in-depth table game knowledge
2. Casino Table Games
Here's how casino dealers use casino table games:
- Deal and operate assigned Casino Table Games, in compliance with all applicable requirements of the policies and procedures.
- Deal casino table games according to casino and state regulations.
3. Guest Service
Here's how casino dealers use guest service:
- Deal assigned games at a professional level; socialize with guests; cater to all guest needs and provide excellent guest service
- Deal respective live table games with efficiency, proficiency, and professionalism, while providing great guest service.
4. Casino Floor
A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.
Here's how casino dealers use casino floor:
- Worked on Casino Floor/ Live Gaming Dealer of Black Jack and Mini Baccarat, Spanish 21 War Part time Position.
- Up sell all promotions on casino floor and make every guest feel welcomed.
5. Mathematics
Here's how casino dealers use mathematics:
- Used mathematics to make easy as well as complex payouts and handling other customer table action.
- Applied mathematics to determine house and customer percentages paid.
6. Craps
Here's how casino dealers use craps:
- Certified in Craps, High Limit Blackjack, Three/Four Card Poker, and Caribbean Stud.
- Table Games: Blackjack, Poker, Craps, Carnival Games Interact with visitors.
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Here's how casino dealers use game rules:
- Create an atmosphere of friendliness and hospitality for guests, answer questions regarding game rules and procedures.
- Educated customers on game rules and mathematical probabilities of various wagers.
8. Exceptional Guest
Here's how casino dealers use exceptional guest:
- Provide and exceptional Guest experience.Maintain and follow all guidelines set forth by Gaming Comission.building one-on-one relationships with customers to attract new players
9. Card Poker
Here's how casino dealers use card poker:
- Administered Blackjack, Spanish 21, Pai Gow, Texas Hold'em, 3-Card Poker, and Roulette.
- Deal Black Jack/ Pai gow Poker/ EZ Baccarat/ 3 and 4 card poker game and Ultimate Taxes Hold' em.
10. Casino Policies
Here's how casino dealers use casino policies:
- Monitor customers for violations of gaming regulations or casino policies.
- Handled gaming transactions according to casino policies and procedures.
11. Card Games
Here's how casino dealers use card games:
- Conducted gambling card games following all applicable rules and regulations.
- Deal casino card games while counting and managing finances.
12. Carnival Games
Here's how casino dealers use carnival games:
- Table Games Dealer - Dice, Blackjack, Roulette and Poker Variations (Carnival Games)
- Deal table games like Black Jack, Roulette, Baccarat and Carnival Games.
13. Internal Controls
Here's how casino dealers use internal controls:
- Deal poker tournaments utilizing Tournament Directors Association guidelines and internal controls.
- Deal efficiently and accurately in accordance with internal controls.
14. Mini Baccarat
Here's how casino dealers use mini baccarat:
- Facilitated various casino games including black jack, mini baccarat, and various poker games.
- Deal games of Baccarat, Mini Baccarat, Double Deck 21, PaiGow Poker and Caribbean Stud Poker
15. Excellent Guest
Here's how casino dealers use excellent guest:
- Maintained excellent guest relations; actively promoted and marketed business.
- Provided excellent guest relation skills while always displaying a neat, professional, well groomed appearance.
5 Casino Dealer resume examples
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List of casino dealer skills to add to your resume
The most important skills for a casino dealer resume and required skills for a casino dealer to have include:
- Customer Service
- Casino Table Games
- Guest Service
- Casino Floor
- Mathematics
- Craps
- Game Rules
- Exceptional Guest
- Card Poker
- Casino Policies
- Card Games
- Carnival Games
- Internal Controls
- Mini Baccarat
- Excellent Guest
- State Regulations
- Collection Reports
- Customer Relations
- Casino Chips
- Monetary Transactions
- Game Integrity
Updated January 8, 2025
Updated January 8, 2025