Casino hosts are tasked with nurturing the casino's relationship with patrons in order to enhance customer loyalty and maximize profits. They send event invitations, respond to inquiries, solve customer issues, and report to marketing managers. They also provide varieties of services to casino players to convert them to regular and loyal customers to the casino. Casino hosts earn a median sum of $51,000 annually or $24 per hour.
Casino hosts primarily ensure that high rollers and VIPs don't gamble in other casinos that compete with their employers. They do this by offering an array of comps, such as free rooms and meals at the casino, that are meant to entice the high rollers to come and gamble. They determine what level of play warrants a complimentary night in the hotel's best suite and which warrants a free buffet.
Casino hosts typically hold a bachelor's degree in a relevant discipline. Although, some employers may not require an academic degree, opting for prior casino experience instead. But generally, a combination of business experience, excellent communication skills, and a professional and likable demeanor will get them a long way in this field.
There is more than meets the eye when it comes to being a casino host. For example, did you know that they make an average of $24.59 an hour? That's $51,140 a year!
There are certain skills that many casino hosts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, interpersonal skills and listening skills.
When it comes to the most important skills required to be a casino host, we found that a lot of resumes listed 17.9% of casino hosts included customer service, while 11.6% of resumes included special events, and 11.4% of resumes included casino floor. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
If you're interested in becoming a casino host, one of the first things to consider is how much education you need. We've determined that 40.3% of casino hosts have a bachelor's degree. In terms of higher education levels, we found that 4.9% of casino hosts have master's degrees. Even though some casino hosts have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a casino host. When we researched the most common majors for a casino host, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on casino host resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a casino host. In fact, many casino host jobs require experience in a role such as server. Meanwhile, many casino hosts also have previous career experience in roles such as customer service representative or cashier.