Operations Specialist jobs at DraftKings at Casino Queen

Launch Your Career With Us! We're excited to announce our Summer 2026 Internship Program with opportunities in: Operations • Finance • IT • Legal • HR • Safety • Maintenance & Engineering As an intern, you'll: Gain hands-on experience in your field of study Work on real business projects that make an impact Receive mentorship and professional development Build connections with leaders and peers across the company Interested? Click Apply Now to join our Internship Interest List and upload your resume today. Applications will officially open in Fall 2025 - be the first to know! Operations Intern Location: New Brunswick, NJ Occasional travel to Paramus, NJ will be required for program-wide activities and internship events. Work Format: Onsite Full-Time Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment. Role Summary The Operations Intern will gain experience in the core business processes that keep a transportation company moving. This includes supporting logistics, safety management, and the execution of new business opportunities in partnership with local teams. Key Responsibilities Work with local teams on the planning, rollout, and execution of new contracts and opportunities Support logistics and safety management initiatives across depots Assist with operational analysis and process improvement projects Participate in cross-functional discussions to identify efficiency opportunities Skills/Qualifications Pursuing a bachelor's or master's degree in degree in Supply Chain Management, Business Administration, or Industrial Engineering or related fields Strong communication, analytical and organizational skills Interest in logistics, transportation, and safety management Compensation $18.00/hr. - $23.00/hr. Work Authorization Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description The Kitchen Operations Specialist is the main connection between all BOH departments, closely working with the Chef Team on operational and administrative matters. Reports to the FP&A Analyst. Partners with Business Planning Analyst and BOH Leadership Team to oversee restaurants' margins, focusing on BOH labor and food costs Oversees BOH ordering - receives and places the purchase orders for BOH outlets Collaborates with the Warehouse Team; ensures the kitchen storage organizational system is maintained effectively, that orders are received and distributed correctly, and any missing products are communicated to the vendors Oversees BOH invoices, credits for returns and submits the invoices for processing to the Inventory Control Associate; works together with AP if any issues arise Communicates with vendors for special orders, discounts, ingredient sourcing, scheduling modifications Manages transfers, requisitions, and other BOH in-store product movements; prepares and posts requisitions by verifying specifications and prices Oversees monthly inventories - assists Chefs' Team in counting the products, enters the data into the systems, analyzes the gaps Maintaining the order guides, logs, transfers sheets and SOPs in place for BOH outlets Supports Executive Chef and the Chefs' Team with daily BOH operations Enters and maintains recipes into Eataly's database software Works with Corporate Product Team to set up new items and vendors for Eataly's database software Prepares and generates reports to assess the price changes for products, recipe optimization, margin analysis, consumption of products, sales vs waste contribution Performs other duties as required or assigned Qualifications 2+ years experience involving kitchen operations Exceptional organizational skills and meticulous attention to detail Demonstrated flexibility to adapt to a dynamic, ever-changing work environment Culinary experience in professional kitchens, preferred Excellent verbal and written communication skills Working knowledge of basic computer programs, specifically Microsoft applications Degree from a culinary arts training program preferred Bilingual in English and Spanish, preferred Qualifications Compensation Compensation for this role ranges from $24.00 to $27.00 per hour. Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

The Kitchen Operations Specialist is the main connection between all BOH departments, closely working with the Chef Team on operational and administrative matters. Reports to the FP&A Analyst. * Partners with Business Planning Analyst and BOH Leadership Team to oversee restaurants' margins, focusing on BOH labor and food costs * Oversees BOH ordering - receives and places the purchase orders for BOH outlets * Collaborates with the Warehouse Team; ensures the kitchen storage organizational system is maintained effectively, that orders are received and distributed correctly, and any missing products are communicated to the vendors * Oversees BOH invoices, credits for returns and submits the invoices for processing to the Inventory Control Associate; works together with AP if any issues arise * Communicates with vendors for special orders, discounts, ingredient sourcing, scheduling modifications * Manages transfers, requisitions, and other BOH in-store product movements; prepares and posts requisitions by verifying specifications and prices * Oversees monthly inventories - assists Chefs' Team in counting the products, enters the data into the systems, analyzes the gaps * Maintaining the order guides, logs, transfers sheets and SOPs in place for BOH outlets * Supports Executive Chef and the Chefs' Team with daily BOH operations * Enters and maintains recipes into Eataly's database software * Works with Corporate Product Team to set up new items and vendors for Eataly's database software * Prepares and generates reports to assess the price changes for products, recipe optimization, margin analysis, consumption of products, sales vs waste contribution * Performs other duties as required or assigned Qualifications * 2+ years experience involving kitchen operations * Exceptional organizational skills and meticulous attention to detail * Demonstrated flexibility to adapt to a dynamic, ever-changing work environment * Culinary experience in professional kitchens, preferred * Excellent verbal and written communication skills * Working knowledge of basic computer programs, specifically Microsoft applications * Degree from a culinary arts training program preferred * Bilingual in English and Spanish, preferred

Strategic Dining Services Corporate Operations Specialist Pay 14 Reports To: Salary: 100,000.00 - 125,000.00 Other Forms of Compensation: The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community's dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location. Job Summary The Corporate Operations Specialist serves as a strategic partner in enhancing culinary programs and driving innovation across the organization. This role supports menu development, training, and programmatic execution to elevate the dining experience and align with market trends. The specialist collaborates closely with client culinary leaders and supply chain teams to optimize product selection, ensure consistency, and deliver impactful culinary solutions at the corporate level. Key Responsibilities * Menu Enhancements: Guide the creation of menu items that align with managed order guides and support operational efficiency. * Efficiency-Enhancing Seminars: Partner with corporate culinary leaders to train teams through product demos, tastings, and implementation workshops. * Programmatic Enhancements: Curate specialty and novelty programming that reflects current food trends and enhances the dining experience, with corporate-level support for execution and deployment. * Menu Analysis: Collaborate with culinary and supply chain teams to analyze menu mix and product trends, proposing proactive adjustments and alternative programming based on data insights. * Training & Mentoring: Provide training and mentorship upon request, validate culinary outputs, and maintain comprehensive training materials for team development. Required Qualifications * Knowledge of Senior Living and Healthcare business * Culinary degree or equivalent professional experience in foodservice operations (ideal). * Proven experience in menu development, culinary training, and program execution. * Strong understanding of food trends, supply chain dynamics, and data-driven menu analysis. * Excellent communication and collaboration skills across cross-functional teams. * Ability to lead seminars, mentor staff, and manage multiple operational initiatives simultaneously. Apply to Strategic Dining today! Strategic Dining is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at Strategic Dining are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance/ AD * Disability Insurance * Retirement Plan * Flexible Time Off * Paid Parental Leave * Holiday Time Off (varies by site/state) * Personal Leave * Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs) Strategic Dining maintains a drug-free workplace. Req ID: 1479581 Strategic Dining Services LYN PELLEGRINI [[req_classification]]

Strategic Dining Services ** **Corporate Operations Specialist** **Pay** **14** **Reports To:** **Salary:** **100,000.00 - 125,000.00** **Other Forms of Compensation:** The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community's dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location. **Job Summary** The Corporate Operations Specialist serves as a strategic partner in enhancing culinary programs and driving innovation across the organization. This role supports menu development, training, and programmatic execution to elevate the dining experience and align with market trends. The specialist collaborates closely with client culinary leaders and supply chain teams to optimize product selection, ensure consistency, and deliver impactful culinary solutions at the corporate level. **Key Responsibilities** + Menu Enhancements: Guide the creation of menu items that align with managed order guides and support operational efficiency. + Efficiency-Enhancing Seminars: Partner with corporate culinary leaders to train teams through product demos, tastings, and implementation workshops. + Programmatic Enhancements: Curate specialty and novelty programming that reflects current food trends and enhances the dining experience, with corporate-level support for execution and deployment. + Menu Analysis: Collaborate with culinary and supply chain teams to analyze menu mix and product trends, proposing proactive adjustments and alternative programming based on data insights. + Training & Mentoring: Provide training and mentorship upon request, validate culinary outputs, and maintain comprehensive training materials for team development. **Required Qualifications** + Knowledge of Senior Living and Healthcare business + Culinary degree or equivalent professional experience in foodservice operations (ideal). + Proven experience in menu development, culinary training, and program execution. + Strong understanding of food trends, supply chain dynamics, and data-driven menu analysis. + Excellent communication and collaboration skills across cross-functional teams. + Ability to lead seminars, mentor staff, and manage multiple operational initiatives simultaneously. **Apply to Strategic Dining today!** **Strategic Dining is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.** Applications are accepted on an ongoing basis. **Associates at Strategic Dining are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off + Paid Parental Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) **Strategic Dining maintains a drug-free workplace.** **Req ID:** 1479581 Strategic Dining Services LYN PELLEGRINI [[req_classification]]

As a Catering Operations Area Specialist, you're not just delivering meals-you're delivering memorable experiences. You're the friendly, reliable face of Zerocater, ensuring our clients enjoy seamless, stress-free meal service every day. From setup to service, you're the one making it all happen. You'll build meaningful connections with a variety of clients-including fast-paced, innovative tech companies-and make sure every meal is executed flawlessly. No two days are exactly the same, so we are looking for those who thrive in a dynamic environment where flexibility and customer focus are key. You'll be empowered to think on your feet, solve problems with confidence, and make real-time decisions that benefit both the client and Zerocater. You bring professionalism, personality, and a passion for great food-because you know that the best ideas (and moments) often happen around the table. What you will do: Serves as the main point of contact for our clients; answering any questions or issues they may have Facilitate Delivery and setup: Help ensure smooth transportation of the food delivered by the vendor from the loading dock up to the client's meal space and delivering a memorable and unique service each day Meal Feedback: Take inventory of food before and after a meal, gather employee preference information, communicate with employees on-site, and share feedback with HQ Perform regular inventory with regard to operating supplies and small wares Assist in training new On-Site Specialists to ensure consistency in quality and level of service provided Qualifications for success: 2+ years experience in hospitality, food service, or a similar customer-facing role in which you worked with minimal daily oversight You are willing to work as a team and help others out to ensure smooth execution You are responsible and attentive and can work effectively with little supervision You are passionate about creating memorable experiences by positively affecting each person's day Must have a Food Handler's Certificate or the ability to obtain one Physical requirements: Able to lift at least 40 pounds Able to kneel, crouch and bend Able to walk up and down flights of stairs Able to stand & walk for 4+ hours on shift Compensation: This is a full-time hourly position at $21 per hour Available Shifts: Monday-Friday: 6:30am-3:00pm Monday-Friday: 10:30am-7:00pm You may be able to pick up additional hours when available What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. 401k match with immediate vesting (we match up to 3% of up to 6% that you defer) 2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross) Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members Employer-paid life, short-term and long-term disability insurance $100 monthly wellness stipend $35 monthly cell phone stipend Commuter Benefits: Pre-tax money that can be used for parking or public transportation “The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.” - Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com Work schedule Monday to Friday Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Paid training Other

As a Catering Operations Area Specialist, you're not just delivering meals-you're delivering memorable experiences. You're the friendly, reliable face of Zerocater, ensuring our clients enjoy seamless, stress-free meal service every day. From setup to service, you're the one making it all happen. You'll build meaningful connections with a variety of clients-including fast-paced, innovative tech companies-and make sure every meal is executed flawlessly. No two days are exactly the same, so we are looking for those who thrive in a dynamic environment where flexibility and customer focus are key. You'll be empowered to think on your feet, solve problems with confidence, and make real-time decisions that benefit both the client and Zerocater. You bring professionalism, personality, and a passion for great food-because you know that the best ideas (and moments) often happen around the table. What you will do: * Serves as the main point of contact for our clients; answering any questions or issues they may have * Facilitate Delivery and setup: Help ensure smooth transportation of the food delivered by the vendor from the loading dock up to the client's meal space and delivering a memorable and unique service each day * Meal Feedback: Take inventory of food before and after a meal, gather employee preference information, communicate with employees on-site, and share feedback with HQ * Perform regular inventory with regard to operating supplies and small wares * Assist in training new On-Site Specialists to ensure consistency in quality and level of service provided Qualifications for success: * 2+ years experience in hospitality, food service, or a similar customer-facing role in which you worked with minimal daily oversight * You are willing to work as a team and help others out to ensure smooth execution * You are responsible and attentive and can work effectively with little supervision * You are passionate about creating memorable experiences by positively affecting each person's day * Must have a Food Handler's Certificate or the ability to obtain one Physical requirements: * Able to lift at least 40 pounds * Able to kneel, crouch and bend * Able to walk up and down flights of stairs * Able to stand & walk for 4+ hours on shift Compensation: This is a full-time hourly position at $21 per hour Available Shifts: * Monday-Friday: 6:30am-3:00pm * Monday-Friday: 10:30am-7:00pm * You may be able to pick up additional hours when available What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. * 401k match with immediate vesting (we match up to 3% of up to 6% that you defer) * 2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time * Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross) * Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members * Employer-paid life, short-term and long-term disability insurance * $100 monthly wellness stipend * $35 monthly cell phone stipend * Commuter Benefits: Pre-tax money that can be used for parking or public transportation "The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture." * Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com

As a Catering Operations Area Specialist, you're not just delivering meals-you're delivering memorable experiences. You're the friendly, reliable face of Zerocater, ensuring our clients enjoy seamless, stress-free meal service every day. From setup to service, you're the one making it all happen. You'll build meaningful connections with a variety of clients-including fast-paced, innovative tech companies-and make sure every meal is executed flawlessly. No two days are exactly the same, so we are looking for those who thrive in a dynamic environment where flexibility and customer focus are key. You'll be empowered to think on your feet, solve problems with confidence, and make real-time decisions that benefit both the client and Zerocater. You bring professionalism, personality, and a passion for great food-because you know that the best ideas (and moments) often happen around the table. What you will do: Serves as the main point of contact for our clients; answering any questions or issues they may have Facilitate Delivery and setup: Help ensure smooth transportation of the food delivered by the vendor from the loading dock up to the client's meal space and delivering a memorable and unique service each day Meal Feedback: Take inventory of food before and after a meal, gather employee preference information, communicate with employees on-site, and share feedback with HQ Perform regular inventory with regard to operating supplies and small wares Assist in training new On-Site Specialists to ensure consistency in quality and level of service provided Qualifications for success: 2+ years experience in hospitality, food service, or a similar customer-facing role in which you worked with minimal daily oversight You are willing to work as a team and help others out to ensure smooth execution You are responsible and attentive and can work effectively with little supervision You are passionate about creating memorable experiences by positively affecting each person's day Must have a Food Handler's Certificate or the ability to obtain one Physical requirements: Able to lift at least 40 pounds Able to kneel, crouch and bend Able to walk up and down flights of stairs Able to stand & walk for 4+ hours on shift Compensation: This is a full-time hourly position at $21 per hour Available Shifts: Monday-Friday: 6:30am-3:00pm Monday-Friday: 10:30am-7:00pm You may be able to pick up additional hours when available What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. 401k match with immediate vesting (we match up to 3% of up to 6% that you defer) 2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross) Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members Employer-paid life, short-term and long-term disability insurance $100 monthly wellness stipend $35 monthly cell phone stipend Commuter Benefits: Pre-tax money that can be used for parking or public transportation "The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture." - Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. The US base salary range for this full-time position is $15.00 - $19.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

As a Catering Operations Area Specialist, you're not just delivering meals-you're delivering memorable experiences. You're the friendly, reliable face of Zerocater, ensuring our clients enjoy seamless, stress-free meal service every day. From setup to service, you're the one making it all happen. You'll build meaningful connections with a variety of clients-including fast-paced, innovative tech companies-and make sure every meal is executed flawlessly. No two days are exactly the same, so we are looking for those who thrive in a dynamic environment where flexibility and customer focus are key. You'll be empowered to think on your feet, solve problems with confidence, and make real-time decisions that benefit both the client and Zerocater. You bring professionalism, personality, and a passion for great food-because you know that the best ideas (and moments) often happen around the table. What you will do: Serves as the main point of contact for our clients; answering any questions or issues they may have Facilitate Delivery and setup: Help ensure smooth transportation of the food delivered by the vendor from the loading dock up to the client's meal space and delivering a memorable and unique service each day Meal Feedback: Take inventory of food before and after a meal, gather employee preference information, communicate with employees on-site, and share feedback with HQ Perform regular inventory with regard to operating supplies and small wares Assist in training new On-Site Specialists to ensure consistency in quality and level of service provided Qualifications for success: 2+ years experience in hospitality, food service, or a similar customer-facing role in which you worked with minimal daily oversight You are willing to work as a team and help others out to ensure smooth execution You are responsible and attentive and can work effectively with little supervision You are passionate about creating memorable experiences by positively affecting each person's day Must have a Food Handler's Certificate or the ability to obtain one Physical requirements: Able to lift at least 40 pounds Able to kneel, crouch and bend Able to walk up and down flights of stairs Able to stand & walk for 4+ hours on shift Compensation: This is a full-time hourly position at $21 per hour Available Shifts: Monday-Friday: 6:30am-3:00pm Monday-Friday: 10:30am-7:00pm You may be able to pick up additional hours when available What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. 401k match with immediate vesting (we match up to 3% of up to 6% that you defer) 2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross) Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members Employer-paid life, short-term and long-term disability insurance $100 monthly wellness stipend $35 monthly cell phone stipend Commuter Benefits: Pre-tax money that can be used for parking or public transportation “The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.” - Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world. Purpose Statement We are seeking an experienced and driven Senior Customer Operations Representative to lead our customer acquisition efforts, manage key client relationships, and drive operational excellence within our third-party logistics (3PL) division. As a senior member of our team, you will play a pivotal role in optimizing margins, fostering strategic partnerships, and implementing best practices to ensure superior service delivery. Key Accountabilities and Outcomes * Lead the identification, targeting, and acquisition of high-value customers, utilizing advanced negotiation tactics and strategic communication to secure new business opportunities. * Develop and implement sophisticated customer retention strategies, leveraging data analytics and market insights to anticipate and address customer needs proactively. * Oversee the evaluation and acceptance of customer orders, applying expert judgment and industry knowledge to optimize revenue while balancing capacity constraints and market dynamics. * Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and professional development within the customer operations team. * Collaborate closely with senior leadership and cross-functional teams to develop and execute strategic initiatives aimed at driving revenue growth and enhancing operational efficiency. * Serve as a subject matter expert and escalation point for complex customer issues, leveraging advanced problem-solving skills and industry expertise to resolve challenges promptly and effectively. * Lead post-shipment activities, including the resolution of billing discrepancies, claims management, and performance analysis, driving process improvements to enhance overall customer satisfaction and profitability. Knowledge, Skills, and Experience * High School Diploma of GED Equivalent required, Bachelor's degree in Business, Logistics, or related field required preferred. * Minimum of 3 years of experience in the logistics industry or 2 years experience in Customer Operations with a proven track record of success in customer acquisition and retention. * Advanced proficiency in MS Office Suite, including Excel, PowerPoint, and Outlook, with the ability to analyze data and present insights to stakeholders effectively. * Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization. * Strong leadership capabilities, with a demonstrated ability to coach, mentor, and inspire team members to achieve their full potential. * Strategic thinker with a keen analytical mindset and the ability to translate insights into actionable strategies and initiatives. * Proven track record of driving results in a fast-paced, dynamic environment, with a focus on exceeding customer expectations and maximizing profitability. COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $50,363.00 - $68,138.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Phoenix

Under the direction of the Resort Services Leadership team, the Specialist I Resort Services is responsible for assisting both transient and casino guests with their room reservation needs in addition to facilitating in-house service requests. As the “voice” of the Hotel, the Resort Services Specialist I provides Best in Class guest service by accurately and efficiently processing room reservations and other service requests in order to maximize guest experience. Core Responsibilities: Provides guests with the highest level of customer service during all interactions. Answers phone calls and processes hotel and casino reservations in a courteous and gracious manner using approved scripting. Can knowledgably describe each room's physical elements and offer the guest a choice of room type that satisfies their needs. Addresses guest concerns and provides exemplary solutions. Efficiently facilitates in-house guest requests to ensure the highest level of guest satisfaction while aiming to exceed guest expectations. Accurately inputs and organizes hotel and casino reservation information, internet, travel agency requests and internal department communications with appropriate follow-up. Maintains accurate notes of special requests and ensures guest requests are accurately entered into the Lodging Management System. Partners with Hotel Front Desk Team to accommodate in-house guest requests/accommodation changes to ensure a high level of guest satisfaction. Assists with Hotel concierge services, guest itineraries and coordination of inter-departmental communications according to established protocols. Assesses guest requests and inquiries, offers creative suggestions and recommendations tailored to each guest's unique needs. Consistently presents information in a professional manner in both team member and business interactions. Maintains accurate logs of special requests and ensures requests are blocked in LMS. Ensures all reservations transferred to LMS are accurate. Has a strong understanding of selling strategy for hotel and stays current on status of room inventory. Strategically sells hotel rooms to maximize transient room revenue using up-sell and yield management techniques per Company policy. Knowledgeable in Hotel hours of operation and amenity offerings such as Restaurants, Spa, Pool, Casino Promotions, Event Center, and Special Events. Assists in-house guests with wake-up calls and inputting in-house guests requests in HotSOS. The Resort Services Specialist I will dispatch the Bell Desk and Engineering using a radio to assist in-house guests. Accurately assess casino customer gaming data to extend an appropriate level of complimentaries to qualified casino guests based on established company guidelines. Safeguards confidential Guest, Department and Company data. Adheres to all health and safety policies and procedures set by Company. Positively contributes to an environment which motivates team members to collaborate, learn, perform and develop their skills. Processes all changes and cancellations for group reservations accurately. Consistent and regular attendance is an essential function of this job. Performs other duties as assigned to support efficient operation of Department. Qualifications: High school Diploma or GED required. Minimum two (2) years' experience in Hotel Reservations or Hotel customer service role in high-end/luxury hotel preferred. Must obtain a Nevada Gaming License. Excellent telephone etiquette and verbal and written communication skills required. Must have schedule flexibility including evenings, weekends, holiday shifts and overtime when needed. Intermediate proficiency in Microsoft Office preferred. Ability to identify and prioritize issues. Excellent organizational skills. Strong interpersonal skills. Must possess a friendly and outgoing demeanor. Must be detail oriented and can multi-task. Bilingual in a foreign language preferred. Physical Demands: Work is performed in an office setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonged sitting or standing and mobility while on the phone. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. Eye/hand coordination. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement We're seeking a detail-oriented, digitally fluent and tech-savvy professional to join our high-performing Corporate Communications team. This role serves as the operational backbone of our team, ensuring we run efficiently and effectively in support of our entire global family-owned business. The ideal candidate is a self-starter and "digital native" who thrives in a fast-paced business environment. They bring strong technical acumen, a collaborative mindset and a client-service orientation - especially when supporting executive and senior leaders during high visibility meetings, events and communications milestones. They are organized, resourceful, emotionally intelligent and passionate about using technology to enable impactful communication and content across generations. Key Accountabilities and Outcomes Key Responsibilities Technology & Tools Management * Serve as the day-to-day owner of communications platforms and tools (e.g., intranet, email, collaboration tools, social listening, media monitoring). * Manage access, permissions, and vendor relationships. * Troubleshoot basic issues and coordinate with IT or vendor support. * Research and recommend new tools or upgrades to enhance team efficiency and effectiveness. Content & Channel Support * Assist in creating and publishing content across channels (intranet, email, digital signage, etc.). * Ensure tools and platforms are optimized for user experience and accessibility. * Partner with content owners to maximize reach and engagement. * Organize and manage creative assets and content libraries. Event Support * Provide technical and logistical support for Corporate Communications-led events, including executive town halls, marquee meetings, livestreams and training sessions. * Manage virtual event platforms and troubleshoot live issues, as needed, in partnership with IT/production colleagues. Operations Support * Support daily team operations, ensuring smooth workflows and consistent execution. * Assist with project management, team planning tools and reporting dashboards. * Help document and maintain processes, templates and best practices. Measurement & Reporting * Help create dashboards and reports to track communication performance and engagement. * Maintain data quality and consistency across platforms. * Analyze survey feedback and engagement metrics to generate actionable insights. Knowledge, Skills, and Experience Qualifications | Skills | Experience Required * Bachelor's degree in Communications, Marketing, Business, Information Systems, or related field (or equivalent work experience) * 1-3 years of experience in communications, operations, project management, or technology support * Strong technical aptitude and ability to quickly learn new tools/platforms * Proven ability to thrive and deliver in a fast-paced, dynamic environment, with a client service mindset; must be able to manage multiple priorities * Familiarity with intranet/CMS platforms, email marketing tools, analytics dashboards, and collaboration platforms (e.g., SharePoint, Teams, Power BI) * Highly organized and detail-oriented, with the ability to manage multiple priorities * Strong interpersonal skills and emotional intelligence * Experience supporting change management or training others on communications platforms * Natural collaborator and relationship builder who values team success Success in This Role Looks Like * Communications tools and processes are well-managed, enabling greater efficiency across team operations. * Platforms and technologies are fully leveraged to deliver impactful communications. * Reporting and insights drive continuous improvement. * The specialist is recognized as the "go-to" resource for communications technology and operational support. About Us Our Corporate Communications team is lean and impactful-collaborative, creative, and committed to excellence. We support our global enterprise by connecting people through meaningful communication, enabling leaders and amplifying stories that matter. Joining our team means becoming part of a high-performing group that values partnership, innovation and connection. Rich's is a global, family-owned company operating in over 100 countries with more than 13,000 associates around the world. We're grounded in a values-driven culture and united by the spirit of innovation we were founded on 80 years ago. Rich's. Infinite Possibilities. One Family. COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $50,150.00 - $67,850.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Corporate Communications, Marketing Communications, Communications, Change Management, Marketing, Management

Pool Operations Specialist Department: Facilities Job Summary: Performs a wide variety of skilled tasks related to the maintenance and repair of all swimming pool and spa facilities and equipment. Duties and Responsibilities (specific areas of responsibility include but are not limited to): Maintains pool and spa in accordance with departmental standards as well as applicable laws and regulations. Maintains, troubleshoots, repairs, and replaces such items as filters, pumps, and underwater lights. Maintains the water system for the pool and spa by performing tasks such as testing the water for chlorine content, pH factor, and combined chlorine and temperature control. Maintains and refills the chemical feed system. Performs regularly scheduled maintenance on all pool and spa equipment. Responds to after-hours emergency calls, as needed. Responds to complaints promptly and effectively. Maintains maintenance records as required by pertinent regulations. Prepares regular status reports related to pool conditions and submits to supervisor. Assists with ordering, receiving, and storing pool and spa and related supplies. Operates and maintains mechanical equipment safely and correctly; operates a department vehicle to transport supplies or conduct related business, as required. Operates hand and power tools safely and correctly to accomplish assigned duties. Assists with conducting a regular inventory of supplies and equipment. Assists with establishing emergency procedures for accidents and related issues. Assists in the closing of the pool, as necessary. Performs routine custodial duties as required to maintain the facilities in a clean and safe condition. Provides courteous and cordial service to team members, guests, and vendors. Performs other job-related duties as assigned. Knowledge, Skills, and Abilities: Knowledge of equipment, materials, terminology, and methods used to maintain and operate pools and spas. Knowledge of the principles and practices of pool and spa maintenance and repair. Knowledge of standard pool and spa safety precautions and procedures. Knowledge of pool controls and safety devices, including Material Safety Data Sheets. Knowledge of electrical maintenance, including installation of all sizes of motors, and automatic starting equipment. Knowledge of occupational hazards and necessary safety precautions. Knowledge of pool and spa sanitation and chlorination systems. Knowledge of departmental and the Entertainment Enterprise Division's internal controls, policies, and procedures as well as applicable laws and regulations. Knowledge of basic record-keeping techniques. Knowledge of modern custodial methods and use and care of cleaning materials and equipment. Skill in the programming and maintenance of pool and spa equipment. Skill in caring for and using hand tools and equipment necessary to perform various electrical repair tasks such as volt meters and volt ohm meters (VOM). Skill in locating and repairing defects in electrical systems and pool equipment. Computer proficiency with Microsoft Outlook. Organizational, planning, and time management skills. Good communication and interpersonal skills. Ability to effectively handle pool and spa related emergencies and troubleshoot. Ability to effectively handle pool and spa related emergencies and troubleshoot. Ability to use hand and power tools safely and correctly. Ability to diagnose problems and make recommendations. Ability to properly install motors and pumps. Ability to repair and maintain pumps, filters, and related mechanical equipment. Ability to repair and replace damaged parts and equipment. Ability to maintain the proper chemistry of pool and spa water. Ability to make estimates of materials required. Ability to read and interpret pertinent regulations. Ability to safely and correctly operate and maintain mechanical equipment. Ability to maintain records and prepare reports. Ability to perform the general custodial duties needed to maintain buildings and grounds in a clean and safe condition. Ability to use graphic instructions such as blueprints, schematic drawings, layouts, or other visual aids. Ability to effectively communicate and work cooperatively with other team members, guests, and vendors. Ability to establish and maintain effective relationships. Ability to meet deadlines and work effectively under stressful conditions. Ability to push, pull, and turn a tool cart (maximum weight up to 300 pounds) and wear fitted tool belt (maximum weight up to 20 pounds), with or without a reasonable accommodation. Ability to move heavy objects (50 pounds or more) long distances (more than 20 feet), with or without a reasonable accommodation. Ability to work independently in the absence of supervision. Ability to understand and follow verbal and written directions. Ability to make mathematical computations pertinent to the position. Ability to work outdoors in a variety of weather conditions. Ability to work in small, cramped areas such as equipment enclosures. Ability to travel across rough, uneven, or rocky surfaces. Ability to withstand exposure to dust, noise, fumes, high voltage, and toxic materials. Ability to do heavy lifting, bend, stoop, kneel, crawl, walk, and stand for prolonged periods of time. Minimum Qualifications: High school or General Equivalency Diploma AND one (1)year experience in commercial/industrial pool and spa maintenance. Must possess or obtain Pima County pool certification or National Swimming Pool Foundation Certification as a Pool and Spa Operator within six (6)months of employment. Computer proficiency with Microsoft Outlook. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed. Must have employment eligibility in the U.S. Possess a Valid driver's license Must be able to obtain, maintain, and retain a valid non-gaming license. Preferred Qualifications: First Aid certification. Certified Professional Rescuer (CPR) Certification

Job Description We are looking for a customer service-oriented Health Route Specialist to join our service team in Brockton, MA! Our Health Route Specialists are the face of Crown Uniform & Linen to our customers! We are looking for service focused, results driven individuals with a positive attitude, passion for hard work and someone who makes customers look forward to their scheduled deliveries. We provide a Monday to Friday schedule, competitive salary, weekly pay, full benefits package and potential for rapid growth and advancement. We are a growing company, offering significant avenues for personal development, growth, and continuing career progression. Many of our senior managers began their careers as Health Route Specialists! WHAT YOU'LL BE DOING Support the Service Department by delivering and picking up uniforms, linens, floor mats, and other Crown products to and from customer locations. Build a rapport with customers in a fast-paced environment and provide exceptional customer service. Handle details related to deliveries with a handheld device including customer inventories and invoices. Drive a company vehicle (18-22 ft truck) and maintain vehicle safety by meeting all DOT and company policy requirements (No CDL required). Perform daily vehicle safety inspections. WHAT'S IN IT FOR YOU Competitive salary - $1,000 per week. Monday - Friday day shift schedule (no nights or weekends). Generous PTO package, including paid holidays, paid vacation, and personal time. Industry-leading benefits package (company subsidized health, dental, vision, LTD, life insurance, hospital and accident indemnity). 401k Plan with a company match. 5-week training program. WHO WE ARE Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 109 years!!! We are committed to building long-lasting customer relationships and pride ourselves on our quality and exceptional service. WHAT WE'RE LOOKING FOR High school diploma or GED required Excellent customer service & communication skills Valid driver's license and acceptable driving record DOT medical card (or able to obtain one) Able to frequently lift/carry 50-75 pounds Able to pass a background check and pre-employment drug screening Able to drive extensively in varied weather conditions Crown is an equal opportunity employer. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability .

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARY Join us as our Specialist, Additional Services (SAS), where you'll be essential in crafting unforgettable guest experiences. In this dynamic role, you'll manage and confirm guest requests for additional cruise services, ensuring every detail is executed flawlessly. Collaborating closely with vendors and internal teams, the SAS will ensure timely communication, accurate reporting, and efficient inventory management.The ideal candidate is highly organized, detail-oriented, and passionate about providing exceptional support to guests and travel advisors. If you thrive in a fast-paced environment and are dedicated to creating extraordinary experiences, this is the perfect opportunity for you. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre/post voyage portion of the expeditions.INVENTORY MANAGEMENT Manage contract terms related to attrition, cancellations, and inventory release directly with vendors, and mitigating financial exposure to the organization. Monitor and action guest waitlists for additional services in priority order, based on established guidelines. Process and confirm guest requests for additional services (e.g., hotel stays, internal air arrangements, upgrades) in a timely manner. VENDOR & INTERNAL COMMUNICATIONS Serve as a primary liaison between Additional Services team and external vendors via a shared email inbox, managing requests for upgrades, service cancellations, and inventory modifications. Coordinate with internal departments via shared and personal email to facilitate guest service requests in a timely manner. Maintain and regularly update assigned Knowledgebase documentation related to hotel and air procedures, ensuring accuracy and usability across teams. MANIFESTS & MISC. Generate, review, and distribute detailed manifests, including arrival, departure, hotel rooming lists and air service manifests, to vendors and internal field partners in a timely and error-free manner. Collaborate with Seaware Analysts, Pre/Post Product Managers and Voyage Project Managers to implement programming changes in Seaware, ensuring that guest records reflect accurate programing and any newly added services. MINIMUM REQUIREMENTS Experience in Inventory Management: Proven ability to manage contract terms related to attrition, cancellations, and inventory release with vendors. Experience in monitoring guest waitlists and processing service requests in a timely manner Vendor & Internal Communications: Ability to serve as a liaison between teams and external vendors, effectively managing requests for upgrades, service cancellations, and inventory modifications. Proficient in coordinating with internal departments to facilitate guest service requests in a timely manner Excellent written and verbal communication skills, with the ability to manage multiple stakeholders effectively. Documentation Skills: Experience in maintaining and updating Knowledgebase documentation related to hotel and air procedures for accuracy and usability. Manifest Management: Ability to generate, review, and distribute detailed manifests, including hotel rooming lists and air service manifests, accurately and in a timely manner. Collaboration Skills: Experience collaborating with analysts and project managers to implement programming changes, ensuring guest records are accurate. Problem-Solving Abilities: Ability to troubleshoot issues related to inventory and guest services, demonstrating proactive problem-solving skills. Attention to Detail: Strong attention to detail in managing manifests and documentation, ensuring error-free distribution and reporting. PREFERRED QUALIFICATIONS Industry Knowledge: Familiarity with the travel or hospitality industry, particularly in relation to cruise or expedition services. Technical Proficiency: Experience with inventory management systems or software, particularly Seaware. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to and willingness to travel. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

What you will do We are looking for a full-time Senior Sales Operations Specialist. As Senior Sales Operations Specialist, you will contribute to Lighthouse's success through providing world-class support to the sales function, through accurate and timely execution of all customer administration. We are looking for someone who is able to contribute to create and support sales strategies to capitalize on revenue opportunities within the organization. Furthermore, this team member will also have the ability to make systematic changes to improve results and data mine, track, compare, and communicate reports. In this role you will be reporting to our Sales Operations Team Lead. Where you will have impact * Provide day-to-day support for sales process * Auditing and monitoring proposal and contract accuracy to enhance forecasting * Identify quick-wins and crucial enhancement requirements to the sales process * Run clean-up projects to improve the quality and accuracy of leads, contacts and accounts databases * Align with Marketing Operations to discover data cleansing opportunities and account mapping * Enrich our existing database with fresh information and new data points. Update missing information where required. (missing phone numbers, PMS, RMS,...) * Develop scheduled and ad-hoc reports * Support the sales operations strategy, understand priorities and execute operational plans * Support and advise reps on Salesforce quote flow, coordinating closely with finance * Coordinate with various teams involved in closing big group deals with attention on Finance collaboration ensuring we are booking big deals correctly in CRM Cleaning up account relationships so that hotels can be easily assigned * Prioritize your work and focus on the most urgent projects About our team Join our Sales Operations team, a global group at the heart of Lighthouse's commercial engine. We are a team of organized, analytical, and proactive problem-solvers passionate about empowering our sales organization. Our focus is on providing high-quality tactical support and driving strategic projects. You'll work closely with the entire sales organization, from reps to leadership, and collaborate with key partners in Finance Operations, Data Analytics, and the CRM & Sales Systems team to keep our rapid growth on track. What's in it for you? * Hybrid working environment * Flexible time off: Autonomy to manage your work-life balance * Career development: Workshops, frameworks, tools, training, and processes to realize your full potential * Impactful work: Shape products relied on by 85,000+ users worldwide * Competitive compensation: Proactively maintained to value your work * 401k matching: Up to 4% * Health insurance: Three Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA * Wellbeing support: Subsidized up to 80% ClassPass subscription * Referral bonuses: Earn rewards for bringing in new talent Who you are * A minimum of a Bachelor's Degree or equivalent work experience * Proven experience in sales/business operations/analytics * Previous experience with CRM systems - Salesforce mandatory. Salesforce admin certification is considered a plus. * Significant experience with the Lead > Order process and CPQ tools * Experience with Salesforce reporting capabilities * Very organized, able to start a task and complete it successfully * High analytical and able to extract business insights from analysis * Great time management * Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines * Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Lighthouse's values and culture * A demonstrated ability to understand and articulate complex requirements * Previous experience working in a high growth Tech/SaaS environment is a plus * Comfortable working with a globally distributed team In addition to benefits and other Lighthouse total rewards, the annual base salary for this role ranges from $65,000.00 - $79,500.00. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

Job Description The Technology Operations Specialist provides frontline technical support for all Affinity Gaming properties in Primm, NV. This role ensures the reliability and performance of technology systems across casino, hotel, retail, and administrative operations. Responsibilities include delivering exceptional customer service, supporting a wide range of hardware, software, and casino-specific systems, maintaining and repairing computer equipment, assisting users with technical issues, and performing routine system maintenance and data backups to safeguard critical company information. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as the primary point of contact for technical assistance, responding to requests via phone, email, ticketing system, or in-person support. Diagnose and resolve issues involving workstations, peripherals, POS systems, networking, gaming-related systems, and various other operational technologies. Provide consistent, high-quality customer service; communicate professionally and respectfully with all team members and departments. Build positive working relationships with end users, ensuring each interaction ends with clear communication and verified resolution. Accurately document all service activities-including issue details, troubleshooting steps, and final outcomes-in alignment with IT standards. Support technology operations across multiple property locations, traveling between casino floors, restaurants, gas stations, retail spaces, and other areas as needed. Perform routine maintenance, system upgrades, and standardized workstation deployments to maintain operational readiness. Maintain accurate and organized inventory of technology equipment, parts, and consumables. Maintains computer servers, switches, workstations, peripherals and associated equipment. Assist in evaluating and recommending hardware and system improvements to enhance efficiency and reliability. Support low-voltage cabling tasks, including terminating Cat5 and fiber. Provide basic troubleshooting and support for analog and VOIP phone systems. Diagnose and resolve issues with printing, scanning, copying, and scan-to-email functions. Adds and maintains network access rights, adding users, and securing data on the network to departmental and company policies. Follow all IT security procedures and regulatory requirements, including Nevada Gaming Commission rules, access control policies, and data security standards. Maintain clean, organized IT workspaces and ensure data rooms and equipment areas meet operational and compliance standards. Participate in on-call rotations and be available for varied shifts, including weekends and holidays, as operational needs require. Operate a company vehicle as needed to provide technical support across multiple property. Perform other related duties as assigned by the IT Manager. SUPERVISORY RESPONSIBILITIES None CUSTOMER SERVICE COMMITMENT Uphold a service-first mindset in all interactions. Communicate clearly, respectfully, and patiently with users of all technical skill levels. Ensure issues are thoroughly resolved, verified, and clearly communicated after closing support requests. Represent the IT Department with professionalism and contribute to a positive, solutions-driven culture. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations Strong analytical and problem-solving abilities; able to adapt quickly in a dynamic, multi-property environment. Excellent communication and interpersonal skills, with the ability to build credibility and rapport across all departments. Self-motivated and disciplined, capable of working independently and collaboratively within a team. Demonstrated willingness to learn new technologies and advance technical skillsets. EDUCATION and/or EXPERIENCE Associate degree in a computer-related field, or two (2) years of vocational/technical training in Information Technology. Previous experience in IT support or technical troubleshooting strongly preferred. CERTIFICATES, LICENSES, REGISTRATIONS Nevada Gaming Control Board registration required and must be maintained. A valid driver's license is required and must be maintained in good standing. A+ or equivalent technical certification preferred; additional IT certifications are a plus. TECHNICAL SKILLS Working knowledge of computer hardware, software, networking fundamentals, and peripheral devices. Familiarity with Microsoft Office applications. Experience with basic network troubleshooting, workstation setup, and system configuration LANGUAGE SKILLS Must be able to effectively communicate in English. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. PHYSICAL REQUIREMENTS Ability to lift and move up to 50 lbs. Ability to perform physical tasks such as bending, kneeling, carrying, pushing, and pulling equipment. Ability to work in environments with varying noise levels, temperatures, and exposure to secondhand smoke. WORK ENVIRONMENT Work performed across multiple indoor and outdoor facilities. Exposure to casino environments, elevated noise, and fluctuating temperatures. Occasional work in confined spaces, data rooms, and high-traffic operational areas. The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies. The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards Responsibilities and Accountabilities: Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships. Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America. Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners. Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department. Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales. Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market. Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making. Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales. Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives. Skills and Abilities Deep understanding of global business and travel industry practices Proven leadership, organizational, and team development capabilities Strong analytical thinking, commercial acumen, and strategic decision-making Exceptional communication skills (oral, written, and interpersonal) Advanced negotiation and problem-solving abilities Proficiency in Microsoft Office and core business software tools Ability to manage multiple priorities in a fast-paced, deadline-driven environment Education and Additional Experience Bachelor's degree in business, marketing, hospitality, or a related field preferred. Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment. Special Requirements Proven track record of achieving and exceeding sales targets and building successful business relationships. Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics. Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus). Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment. Willingness to travel within the North American region as required. Located near Aventura, FL, or Downers Grove, IL. Salary Range $50k; position is bonus eligible Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.