How To Become A Casino Shift Manager: What It Is and Career Path

What is a casino shift manager and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a casino shift manager. For example, did you know that they make an average of $27.75 an hour? That's $57,715 a year! Between 2018 and 2028, the career is expected to grow 17% and produce 19,900 job opportunities across the U.S.

ScoreCasino Shift ManagerUS Average

Salary

4.5

Avg. Salary $57,715

Avg. Salary $59,228

Stability level

10.0

Growth rate 17%

Growth rate 0.3%

Diversity

6.5

Race

American Indian and Alaska Native 3.05%

Asian 3.53%

Black or African American 5.62%

Hispanic or Latino 10.27%

Unknown 6.26%

White 71.27%

Gender

female 27.38%

male 72.62%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

10.0

Stress level is very high

7.1 - high

Complexity level

7.5

Complexity level is challenging

7 - challenging

Work life balance

5.5

Work life balance is fair

6.4 - fair

Key steps to become a casino shift manager

Explore casino shift manager education requirements

Most common casino shift manager degrees

Bachelor's

49.6 %

Associate

19.1 %

High School Diploma

17.0 %

Start to develop specific casino shift manager skills

Skills	Percentages
Casino Floor	19.67%
Guest Service	16.22%
Internal Controls	10.67%
Guest Complaints	5.86%
Guest Relations	5.54%

Complete relevant casino shift manager training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New casino shift managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a casino shift manager based on U.S. Bureau of Labor Statistics data and data from real casino shift manager resumes.

Research casino shift manager duties and responsibilities

Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
Ensure inventory control protocols and guidelines are adhered to including recording invoices and inventory into the POS system
Provide continual leadership and guidance to production supervisors for the purpose of increasing their effectiveness and establishing good working relationships.
Work with guests to ensure their visits are pleasurable and enjoyable.

Prepare your casino shift manager resume

When your background is strong enough, you can start writing your casino shift manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a casino shift manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable casino shift manager resume templates

Build a professional casino shift manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your casino shift manager resume.