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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Columbus, OH | $66,838 | $32.13 |
| 2 | Bridgeton, MO | $44,554 | $21.42 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $121,372 | $58 | - |
| 2 | Senior Client Service Specialist | $99,961 | $48 | - |
| 3 | Senior Technical Service Specialist | $87,043 | $42 | - |
| 4 | Information Service Specialist | $83,805 | $40 | - |
| 5 | Senior Service Specialist | $81,161 | $39 | - |
| 6 | Transactional Specialist | $74,844 | $36 | - |
| 7 | Customer Relationship Specialist | $69,011 | $33 | - |
| 8 | Specialist | $68,662 | $33 | - |
| 9 | Processing Specialist | $68,611 | $33 | - |
| 10 | Service Consultant | $67,961 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Medical Mutual | $58,665 | $28 | - |
| 2 | Coventry Health Care | $53,770 | $26 | - |
| 3 | Dearborn National | $50,735 | $24 | - |
| 4 | Aperture Health | $49,097 | $24 | - |
| 5 | Celink | $49,063 | $24 | - |
| 6 | Financial Dimensions | $48,442 | $23 | - |
| 7 | Guidant Financial | $47,789 | $23 | - |
| 8 | Northwest Administrators | $47,126 | $23 | - |
| 9 | Nationwide Title Clearing | $46,444 | $22 | - |
| 10 | National Processing Company | $46,008 | $22 | - |
| 11 | Boston Financial Data Services | $45,071 | $22 | - |
| 12 | MSX International | $45,045 | $22 | 29 |
| 13 | Veri-Tax | $44,274 | $21 | - |
| 14 | BTS Asset Management | $44,138 | $21 | - |
| 15 | Syndicated Office Systems LLC | $43,577 | $21 | - |
| 16 | Ameritech Financial | $42,002 | $20 | - |
| 17 | Student Assistance Foundation | $41,668 | $20 | - |
| 18 | Dovenmuehle Mortgage | $40,646 | $20 | 4 |
| 19 | US Assure | $39,605 | $19 | - |
| 20 | Corporate Job Bank | $35,592 | $17 | - |