Castle Management, Inc. jobs in Boynton Beach, FL - 117 jobs

The Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The Housekeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Maintains cleanliness in common areas such as hallways, lobbies, and elevators. Removes litter, trash, and debris from all areas of the community. Empties trash receptacles, ashtrays, and waste baskets regularly, disposing of waste properly. Vacuums, sweeps, polishes, and mops floors. Straighten furniture in common areas as needed. Dusts and polish furniture, fixtures, and other surfaces to maintain a neat and tidy appearance Polishes and cleans windows, glass doors, brass, mirrors, and the like to ensure they are free of smudges and streaks. Clean and disinfect kitchen areas, including countertops, sinks, and appliances. Restocks supplies such as towel, toilet paper and soap dispensers as needed. Sanitizes all bathroom bowls, sinks, partitions and urinals daily and/or as needed. Clean and organize clubhouse including restrooms, shower stalls, fitness equipment, storage rooms Assists with the setup, breakdown and cleaning of meeting rooms for events Maintains supply and PPE's inventory and assists supervisor with ordering supplies as needed. Assists with hurricane preparation before, during and after a storm. Completes necessary checklists and/or work orders as assigned Report any equipment that is not working or malfunctioning and unsafe conditions to Management (i.e. lights out, trip hazards, electronic doors etc.) Maintains a safe and secure work environment throughout the building/property(s). Ensures all safety precautions are followed and proper usage of PPE's while performing duties. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency preferred 1+ year as a Houskeeper or similar position Knowledge and understanding of Material Safety Data Sheet (MSDS) required Skills and Abilities Skilled in operating select mechanical and electrical equipment (i.e. vacuum, mops, leaf blower, pressure washer, etc.) Basic literacy and numeracy skills are required to understand cleaning and safety guidelines. Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization Able to work under tight deadlines and use time effectively based on key priorities Basic command of computer hardware/software is required Effective written and verbal communication skills Excellent attention to detail. Strong problem-solving skills. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 40 lbs. following appropriate safety procedures. Ability to: work in an upright standing position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms Ability to learn on the job. May be required to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be required to travel for training sessions off-site Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Why The Morgan Group? At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team. Morgan Core Values We are Self-Starters In it to win it We take initiative Be accountable One Morgan We are team players We are inclusive No Drama We Get it Done We are reliable We are effective Raise the Bar We seek excellence We learn from our mistakes We strive to improve Hold ourselves to high standards Keep on Truckin' Embrace challenges & be optimistic We are resilient Choose positivity We are level-headed Reputation is Earned Daily Do the right thing We are honest and have high integrity We make good decisions Our future depends on it We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success: Advancement opportunities Training Low-cost Medical, Dental, Vision Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care) Health Savings Account Voluntary Life Insurance Long-Term Disability Insurance Company Paid Life Insurance Company Paid Short-Term Disability Insurance 401K (Traditional & Roth) with Company Match Employee Assistance Program Paid Time Off plans including: Vacation Sick Floating Holiday Bereavement Leave Holiday Schedule Referral Bonus Program Leasing commissions and Renewal commissions How does Morgan Group benefit you? The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you'll get the training and support from your team that you need to excel in your role and reach your full potential. What You'll Do Essential Job Functions: Adhere to MORGAN's Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook. Answer the phone. Follow up with all traffic and input all information into the appropriate system. Stand up and greet client. Tour and lease apartments and sell the products and service of the community. Responsible for the leasing process from introduction to the actual occupancy of the resident as outlined in the Operations Manuals. Walk apartment before move in to insure MORGAN standards. Prepare and complete all leasing paperwork including the lease. Obtain move in keys, remote and parking permit prior to resident's move-in date. Respond to resident requests and help to resolve resident problems, including creating service requests. Complete all Grace Hill classes which are recommended and attend Company required training. Maintain thorough product and knowledge of the community and the competition. Know the community's market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market. Prepare weekly and/or monthly market surveys. Participate in resident functions and other MORGAN sponsored resident activities. Reports to the Assistant Community Manager in the absence of the Community Manager. Work overtime as necessary to meet the MORGAN standards of customer service. Non-Essential Job Functions: Other tasks as assigned by your supervisor, not listed as essential job functions. Physical Requirements: Will need to be on feet (33% to 100%). Will need to perform the following physical activities (50% to 100%). Example: Bend/stoop/squat/kneel Perform routine office duties such as filing into high and low cabinets; picking up debris on community. Climb stairs Inspect and show community by accessing upper floor apartments. Push or pull Inspect and show community. Reach above shoulders Store supplies, inspect community. Grasp/grip/turning and finger dexterity Typing, writing, handle packages and supplies. Lifting/carrying (supplies, replacement parts, ladders, etc.). Over 50 lbs Rare need (less than 1%) Between 10 - 25 lbs Occasional need (1% to 33%) Less than 10 lbs Frequent need (33% to 100%) NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary. Vision Requirements: Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence. Frequent need to see small detail. Frequent need (33%-50%) to see things clearly beyond arm's reach. Hearing, Speaking and Written Requirements: Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc. Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects. Ability to read, write and understand English. Driving Requirements: Occasional need (1%-33%) to utilize personal transportation to view/inspect other apartment communities. Must have a valid driver's license, insurance and car registration if driving for business purposes. Working Environment: Constant need to be indoors (100%). Frequently outdoors (33% to 50%) during all weather conditions. Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example - apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.

Together We Soar! Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Florida's Top Workplaces. Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values! JOB SUMMARY: Your Flight Plan! The golf staff position assists in the day to day running of golf courses and amenities. They will ensure that the needs of members and non-members are met by delivering excellent customer service. RESPONSIBILITIES AND DUTIES: Ready to Fly! Open & Close Pro Shop. Operate Computer System. Responsible for completing all sales including multi-play card sales. Responsible for Tee Time Reservations & Log. Issue an invoice to each walker, riding player & twosomes as required. Count Bank & complete Daily Balance Sheet, CC Report, Review & Closing Report. Responsible for assisting members and non-members with loading golf clubs into carts. Checking out golf carts to members. Ensuring the golf carts are returned in good working condition. Refer all major problems/complaints to a manager and/or assistant manager. Maintain order and continuity of player traffic. Keep the outside area uncontested, neat, and clean. Do not allow carts to clog passage area, arrange them neatly after having been used. Follow procedures in management of the cart. Perform other duties as required. The Golf Staff position has no supervisory responsibilities. REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed! High school diploma or GED. Previous golf course experience. Computer literacy. Occasional travel may be required PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest! Some filing is required, which would require the ability to lift files, open filing cabinets and bend as necessary. While performing the duties of this job, the employee is regularly required to stand, walk, reach, and lift. This job requires the employee to lift at least 25 pounds frequently. This job operates in an outdoor setting on a golf course. Employees will spend most of their day outdoors in varying weather conditions. BENEFITS: The Perks of Eagle Pride! At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan. In Addition, we provide support by offering free counseling sessions, legal advice sessions, professional development and an outstanding referral program- to both our Full-time and Part-time staff associates! AAP/EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DRUG FREE WORKPLACE In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace. OTHER DUTIES MAY BE ASSIGNED The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The Maintenance Manager oversees the maintenance and groundskeeping departments and is responsible for supervising team members' work in all assigned areas. The manager is the key liaison between the maintenance team and upper management. Teamwork is always expected and required at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position; however, this description and quantity of duties is subject to change at any time by the General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job; Supervises and assigns tasks to the maintenance and groundskeeping staff. Orders, maintains inventory and keeps full stock of materials needed to complete work orders. Ensures work orders are updated and completed in a timely manner. Controls and maintains costs while staying within the yearly budget. Motivates and encourages staff to comply with company's safety standards. Works with management on planning budget, payroll projections, and expenses. Schedules and creates daily and weekly activity log and task lists for maintenance and groundskeeping departments. Manages department schedules with an emphasis on managing overtime. Maintains and upholds standards and expectations of the company and community. Supervises work performed by property vendors to ensure completion. Maintains records of scheduled maintenance procedures. Obtains estimates for supplies and repair parts. Order parts and supplies as needed. Supervises staff's work to ensure common areas are maintained clean and free from debris. Supervises trash pick-up of all common areas and property. Responds to emergency maintenance requests as required. Reports deficiencies and repair needs around the property as observed. Promotes a safe working environment by observing all State, Federal and company safety rules, standards, and precautions. Collaborates with other departments in preparing rooms for meetings, and arranging decorations, and furniture for social or business functions. Other duties as assigned. Competencies; Supervisory Responsibility; this position will supervise the Maintenance department. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property. Travel There may be some travel for meetings and trainings Required Education and Experience Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy-work. Experience in supervising team members. Position requires occasional exposure to the outdoor climate and weather conditions. Must have the ability to drive for work purposes in case there is a need for the property urgently. Must have the ability to react and address all emergency situations in a timely manner. Must be available for emergency calls. Effective written and verbal communication skills. Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property. Position Supervision Employee reports to the Property Manager of the Association. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Schedule: Wednesday, Thursday, and Friday; 9AM - 6:00PM Pool Attendant is responsible for maintaining a safe and clean aquatic recreational area for guests or residents. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Welcoming and Greeting residents. Assisting them with lounge covers, towers and umbrellas etc.; · Maintain sign-in sheet; · Set up umbrellas and the cabanas; · Makes sure water is placed on the table, as well as the beverage container · Fold towels daily to be offered to the residents. · Assist residents with setting up lounge chairs, umbrellas, and other pool area equipment. · Ensure residents are complying with Association Rules and Regulations; · Report any malfunction immediately to Supervisor; · Remove dirty towels and trash; · Maintain and organize the pool furniture, floor candles and tables. · Complete daily check list Work Environment The position will be mostly outdoors, near a pool. Moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Required Experience and Education Prior experience in a related position. · Experience at a luxury property or hotel is strongly preferred · High School Diploma or Equivalent; · The ability to work in a busy, luxury, and fast-paced environment. · Must convey a positive and “can-do” attitude at all times, including during high-stressful situations. · Must be able to work well in a collaborative environment with various team members in other departments. · Must be able communicate effectively with other team members and guests. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Together We Soar! Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Florida's Top Workplaces. Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values! JOB SUMMARY: Your Flight Plan! The accounting manager is responsible for managing the accounting department. This role also serves as a consultant for managers within the organization, advising them of current budgetary information and working with managers to create a fiscal strategy that aligns with the goals of the organization. RESPONSIBILITIES AND DUTIES: Ready to Fly! Responsible for supervising the accounting procedures of the company. Audit the work of the accounting department. Engage in critical and confidential aspects of accounting. Responsible for the development of policies, systems, special financial studies, etc. of major importance. Advise management on matters of fiscal procedure and importance for the organization. Ensure compliance with the financial procedures of the organization. Works with confidential data, which, if disclosed, might have significant internal effect or minor external effect. The accounting manager manages all employees of the accounting department and is responsible for the performance management and hiring of the employees within that department. REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed! Bachelor's degree in accounting or finance or 5 years of experience, plus five to seven years of accounting experience. Occasional travel may be required PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest! This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Ability to lift up to 15 lbs BENEFITS: The Perks of Eagle Pride! At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan. In Addition, we provide support by offering free counseling sessions, legal advice sessions, professional development and an outstanding referral program- to both our Full-time and Part-time staff associates! AAP/EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DRUG FREE WORKPLACE In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace. OTHER DUTIES MAY BE ASSIGNED The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The Human Resources Specialist is responsible for supporting the administration and coordination of employee relations and employee engagement programs. The Human Resources Specialist will work closely with the Human Resources Manager to ensure teammates within all levels of the organization are following policies and regulations, while embracing and encouraging a positive work experience, that is aligned with Castle Group's core values. In addition, the Human Resources Specialist will support other functions within the Human Resources Department, as needed. Responsibilities Understand, interpret and communicate policies and procedures pertaining to Human Resources Receive and effectively handle teammate complaints (via ticketing system, phone call, or email), by conducting a thorough investigation and offering recommendations on resolution. Escalating these complaints to HR Manager, when applicable. Providing guidance and support to management throughout the performance management process to include drafting/reviewing coaching documents, attending coaching sessions and participating in termination discussions. Conducts exit interviews, summarizes findings, and discusses trends and concerns with HR Manager Works with HR leadership in implementation and roll out of employee engagement initiatives/goals Facilitate the off-boarding process by drafting separation notices and severance agreements, and managing terminations in HRIS system Support Teammate Action Form process by reviewing job changes to ensure state/federal compliance Oversee I-9 re-verification process by compiling required documents and ensuring timely processing via HRIS system Review and respond to unemployment claims; attend appeal hearings (as needed) Facilitate and conduct trainings and workshops related to employee relation/engagement topics Perform other duties as assigned Qualifications Qualifications • Human Resources experience with a concentration in employee relations and/or engagement. • Knowledge of current federal and state labor laws and regulations including, but no limited to Title VII, EEOC, FLSA. • Strong computer skills including Microsoft Office suite with intermediate Excel skills, experience with HRIS systems. • Strong written and verbal communication; interpersonal, listening and presentation skills to establish effective, healthy and professional working relationships with all levels within the organization. • Ability to perform with considerable independence and initiative. • Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives • Capability to communicate effectively and professionally with a diverse population in English both written and orally. Bilingual in Spanish is strongly preferred. Creole a plus. Required Education and Experience Bachelor's degree in Human Resources, Business or related field. 3+ years' experience in Human Resources, with strong knowledge and understanding of company policies and federal/state labor laws. Strong critical reasoning, decision-making, and problem-solving skills to analyze situations Must possess a mindset of continuous improvement identify, recommend and improve current processes Excellent time management, customer service, attention to detail and organizational skills. Maintain a professional image and confidentiality of all company records at all times. Preferred Education and Experience Master's degree in Human Resources preferred. Professional certification in Human Resources is strongly preferred Analytical and problem-solving skills and demonstrated ability to identify problems and systematically gather relevant information, identify root causes, and address data integrity issues Ability to work independently and make decisions under tight deadlines, occasionally in the face of incomplete information Ability to effectively problem solve to resolve employee issues and continually improve processes Capacity to work in a fast-paced and demanding environment, while demonstrating resourcefulness and proactivity. Passionate and committed to his or her own personal and professional development Position Type/Expected Hours of Work This is a full-time position, and hours of work and days depend on the nature and location of the assignment. Travel This position requires some travel, approximately 20% travel. Most travel is within state of Florida and may include overnight. Working conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard office environment Moderate noise level Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Sitting 80% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer. Ability to stoop and bend. Not ready to apply? Connect with us for general consideration.

The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents' requests and needs upon entering the community or building. The Front Desk Attendant provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Greets residents/guests upon entry, and respond to requests, questions, and any other needs. Documents issues or transactions as needed. Develop an understanding of Association policies and requirements. Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed. Develop knowledge of surrounding areas and attractions. Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed. Tracks activity logs and incident reports, records, and forms for the Property Manager's daily review. Escalates concerns and issues to the Property Manager for immediate resolution when necessary. Monitors Emergency Response System and responds in a timely and efficient manner. Monitors and controls Electronic Security Control Systems if applicable. Ensures all safety precautions and procedures are followed while performing duties. Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable. Dependent on shift, maybe required to handle overnight activities. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma or equivalency required. 1+ years of administrative or hospitality experience preferred. Skills and Abilities Effective written and verbal communication skills. Excellent customer service skills including strong conflict resolution and de-escalation techniques. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Excellent organizational skills and attention to detail. Ability to prioritize tasks. Ability to act with integrity, professionalism, and confidentiality. Multiple language fluency is desirable but not necessary. Physical requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods. Walk and climb stairs. Easily navigate the property/building as required to meet the job functions. Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Repeat various motions with wrists, hands, and fingers. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Zendesk System Specialist role will support the continued evolution and optimization of our customer experience platform Zendesk. In this mid-level role, you will work closely with the Director of HR Technology to streamline support processes, enhance system performance, and improve team efficiency through thoughtful configuration and cross-functional collaboration. You will serve as a key liaison between business teams and system capabilities-executing changes, launching updates, and driving feature adoption across departments. Responsibilities · Manages projects and process improvement, including applying change management experience to facilitate movement to new quality levels. · Support the administration and configuration of Zendesk across all modules, including ticketing, workflows, automations, reports/dashboards, and user roles. · Partner with business teams to evaluate existing processes and propose system-based solutions that improve performance, efficiency, and service delivery. · Manage the implementation of approved system changes, ensuring clear communication, user training, and documentation. · Assist in launching new features and functionality to end users, ensuring adoption and alignment with business goals. · Regularly evaluate system usage and identify opportunities to better leverage Zendesk capabilities. · Monitor system performance and user feedback to ensure a high-quality experience. · Stay current on Zendesk updates and industry best practices, recommending enhancements as appropriate. · Responds to inquiries from internal customers regarding system process and functionality · Performs other related duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience · Bachelor's degree with concentration in Information Technology, Human Resources, or any related field strongly preferred. · Advanced command of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. · Valid Driver's License required. Skills Abilities · 1+ years of experience in system administration, ideally with Zendesk or similar platforms (e.g., Salesforce Service Cloud, Freshdesk, ServiceNow). · Experience configuring system workflows, automations, forms, and user permissions. · Ability to interpret business needs and translate them into scalable technical solutions. · Strong communication skills with the ability to collaborate across multiple departments. · Detail-oriented with strong documentation and process mapping abilities. · Familiarity with customer service operations or support center environments is a plus. · HCM system experience (UKG) is a plus. · Strong problem-solving skills. · Ability to learn new technology required. · Ability to act with integrity, professionalism, and confidentiality. Physical Requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. • Ability to lift 10lbs. following appropriate safety procedures. • Extensive use of fingers for typing and visual use of the computer monitor. • Reach with hands and arms. • Repeat various motions with wrists, hands, and fingers. • Ability to detect auditory and visual emergency alarms. • Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. • Visual ability correctable to 20/20. • Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Covenants Coordinator is responsible for executing scheduled visual inspections of the community to ensure that homeowners are following the requirements regarding maintaining the general appearance of their homes and surrounding property as indicated in each association's Declaration of Covenants. The Covenants Coordinator provides exemplary service consistent with the Castle Group's values and mission. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills. Responsibilities Essential Duties and Responsibilities Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion Upload violations to the Production folder for mail-outs daily. Respond to resident inquiries with the information necessary to correct the violation in a timely manner. Prepare the notice/agenda for the monthly Violations Hearing meetings and attend the meetings. Attend Board meetings upon request to address violation appeals, if applicable. Prepare fining notices following Violation Hearing meetings and assess fines to owner ledgers accordingly. May be involved in the inspection, review, and research of the Homeowner Architectural Modification process. Attend and take minutes at monthly Rules and Regulations Committee meetings. Assist in investigations and tape/log reviews for any unusual incidents. Resolves and follows up on violation complaints/issues with Royal Service. Follows safety procedures and maintains a safe work environment. Other duties and responsibilities as assigned by the Property Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma required. Associate's degree with a concentration in business or hospitality preferred, or equivalent combination of education and experience. Florida CAM License preferred. Valid Driver's License required. Minimum of 1 year of related work experience or customer service experience required. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Experience with property management software is preferred to process violations. Skills and Abilities Strong customer service, communication, and interpersonal skills, including conflict resolution and de-escalation techniques. Able to work under tight deadlines and use time effectively based on key priorities. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information through spoken and written means. Excellent interpersonal skills and a high attention to detail. Comfortable learning new technology. Bilingual preferred but not necessary, depending on the community. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Walk on uneven terrains, depending on the community Handle, grasp, and feel objects and equipment. Extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Ability to navigate property/buildings quickly and easily is required to meet the job functions. Must be comfortable working outside for long periods of time in all types of weather. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Together We Soar! Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Florida's Top Workplaces. Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values! JOB SUMMARY: Your Flight Plan! The maintenance technician position, under limited supervision, is responsible for the general daily maintenance of the facility and satellite areas. RESPONSIBILITIES AND DUTIES: Ready to Fly! Maintain all exterior areas of buildings, including brushing debris from walls, ceilings, and all outdoor surfaces. Pressure wash when needed. Maintain and clean all interior and exterior furniture and fixtures such as tables, fans and pool lounge chairs. Maintain pools including vacuuming and filtration systems. Pick up debris in and around the facility. Maintain general appearance of all indoor spaces by vacuuming carpet, dusting fixtures, mopping floors, cleaning windows, bathrooms, counters and tiled areas. General painting, plumbing, A/C, carpentry, and electrical work. Assist housekeeping staff with setting up/breaking down of furniture in various rooms during peak times. Assist supervisor in obtaining bids and general information. Assist in maintaining the pools and spas cleanliness and temperatures when needed. Work in a safe manner and recognize unsafe situations This position has no supervisory responsibilities. REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed! High school diploma or GED. Relevant building maintenance experience. CPO preferred. Prior electrical, plumbing and general maintenance skills. Must be able to lift up to 50 lbs. Occasional travel may be required PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest! The employee is frequently required to stand, walk, and reach. While performing the duties of this job, the employee is exposed to the elements throughout the year. BENEFITS: The Perks of Eagle Pride! At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan. In Addition, we provide support by offering free counseling sessions, legal advice sessions, professional development and an outstanding referral program- to both our Full-time and Part-time staff associates! AAP/EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DRUG FREE WORKPLACE In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace. OTHER DUTIES MAY BE ASSIGNED The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Why The Morgan Group? At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team. Morgan Core Values We are Self-Starters In it to win it We take initiative Be accountable One Morgan We are team players We are inclusive No Drama We Get it Done We are reliable We are effective Raise the Bar We seek excellence We learn from our mistakes We strive to improve Hold ourselves to high standards Keep on Truckin' Embrace challenges & be optimistic We are resilient Choose positivity We are level-headed Reputation is Earned Daily Do the right thing We are honest and have high integrity We make good decisions Our future depends on it We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success: Advancement opportunities Training Low-cost Medical, Dental, Vision Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care) Health Savings Account Voluntary Life Insurance Long-Term Disability Insurance Company Paid Life Insurance Company Paid Short-Term Disability Insurance 401K (Traditional & Roth) with Company Match Employee Assistance Program Paid Time Off plans including: Vacation Sick Floating Holiday Bereavement Leave Holiday Schedule Referral Bonus Program Leasing commissions, Renewal commissions, and Quarterly Bonus Program How does Morgan Group benefit you? Joining Morgan Group means more than just a job - it's a chance to learn, grow, and build a career you're proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential. What You'll Do Essential Job Functions: Manage the day to day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community. These duties include but are not limited to the following: Adhere to MORGAN's Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook. Adhere to all Fair Housing laws. Operate the office in a professional, clean, uncluttered and well-staffed manner. Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard. Supervise the Office Team Members. Supervise, with the assistance of the Lead Maintenance, the Service Team Members. Create, maintain and encourage excellent resident relations. This includes but is not limited to the following: Promptly attend to, and resolve when necessary, resident comments, concerns and/or complaints. Require all Team Members to be professional and friendly to the residents while adhering to MORGAN's standards of non-fraternization. Maintain and/or create a resident renewal program. Create a sense of community with the residents and the community. Supervise, with the assistance of Lead Maintenance, the service team of the community. These duties include but are not limited to the following: Meet daily with Lead Maintenance. Monitor the timely completion of all service requests. Identify and direct the Lead Maintenance to schedule projects; such as filter change, power washing etc. Monitor and perform annual inspections that are required by the City, County or State. Keep all required permits for operating the community such as; pool, spa, elevator, sign etc. current. Maintain and manage the financial responsibilities on the community. These include but are not limited to the following: Adhere to the Community budget and report variances. Prepare monthly financials as directed by the Regional Property Manager. Provide additional financial information to owners and/or MORGAN senior management team. Assess the move out condition of apartments to prepare the final account statement. Prepare and submit annual budget data to the Regional Property Manager. Manage accounts payable processing in a timely and prudent manner. Manage and monitor all rental collection on the community. These include but are not limited to the following: Collect rent in a timely basis per the lease contract. Deposit checks (and/or scan checks) and post entries to resident ledgers in OneSite. Ensure compliance with Community Policies and lease agreements. Ensure the proper legal notices are given and deadlines are met concerning late notices/fees, eviction, and court hearings, etc. Responsible for all personnel issues on the community by following the MORGAN standard. This includes but is not limited to the following: Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of the Regional Property Manager, Human Resources and the Senior Vice President. Monitor daily work and professional growth of all Team Members. Schedule and monitor vacation, holidays and sick time for Team Members on the community. Ensure all team members comply with MORGAN's dress code. Complete meaningful annual performance reviews with all team members. Ensure required training is completed by all team members. Comply with all training requirements set forth for this position. Manage, create and monitor the marketing of the community. This includes but is not limited to the following: Drive qualified traffic to the community. Know the community's market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income. Provide marketing ideas and a fresh approach to achieve the goals set by the budget, Regional Property Manager, marketing team and/or owner. Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates. Non-Essential Job Functions: Other tasks as assigned by your supervisor, not listed as essential job functions. Physical Requirements: Will need to be on feet (33% to 100%). Will need to perform the following physical activities (50% to 100%). Example: Bend/stoop/squat/kneel Perform routine office duties such as filing into high and low cabinets; picking up debris on community. Climb stairs Inspect and show community by accessing upper floor apartments. Push or pull Inspect and show community. Reach above shoulders Store supplies, inspect community. Grasp/grip/turning and finger dexterity Typing, writing, handle packages and supplies. Lifting/carrying (supplies, replacement parts, ladders, etc.). Over 50 lbs Rare need (less than 1%) Between 10 - 25 lbs Occasional need (1% to 33%) Less than 10 lbs Frequent need (33% to 100%) NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary. Vision Requirements: Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence. Frequent need to see small detail. Frequent need (33%-50%) to see things clearly beyond arm's reach. Hearing, Speaking and Written Requirements: Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc. Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects. Ability to read, write and understand English. Driving Requirements: Frequent need (33%-50%) to utilize personal transportation to deliver reports/payables to the corporate office, make deposits, view/inspect other apartment communities. Occasional need (1%-33%) to respond to after hour emergencies. Must have a valid driver's license, insurance and car registration if driving for business purposes. Working Environment: Constant need to be indoors (100%). Frequently outdoors (33% to 50%) during all weather conditions. Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example - apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.

The Groundskeeper is responsible for maintaining an aesthetically pleasing and functional outdoor space. The work that is performed may be indoors to maintain the interior of the community, outdoors to maintain the exterior, or a mixture of both. The Groundskeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities May need to use an electric or gas blower to blow off decks, walkways, or debris. PPE's must be utilized. Must pick up trash from around property that is visual as well as trash that may collect under the base of hedges and plants. Assist as needed with emergency clean up after storms (including wind events). Maintain cleanliness of assigned areas and good working condition of assigned equipment. Minor touch up of painting of walls, doorways, and curbs. Pressure wash walkways, buildings and other property using power washing equipment. PPE's must be utilized. Will need to properly complete and utilize a checklist to complete daily work orders assigned provided by Property Manager, Lead, or Direct Supervisor. Report areas of concern including dry turf or dead plants throughout property. Ensures all safety precautions and procedures are followed while performing duties in accordance with safety guidelines. Other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency preferred. OSHA Certification a plus Basic knowledge and understanding of irrigation, pest control, and landscaping. Knowledge and understanding of Material Safety Data Sheet (MSDS) required Skills and Abilities Operate mechanical and electrical machinery/equipment (i.e. blowers, power washer, etc.) Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines, use time effectively based on key priorities, and understand directives given. Effective written and verbal communication skills Excellent interpersonal and organizational skills and attention to detail Strong problem-solving skills. Ability to act with integrity, professionalism, and confidentiality Communicate, receive, and exchange ideas and information by means of spoken and written. Basic command of computer hardware/software is required Position may require a valid Driver's License. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to lift 50 lbs. following appropriate safety procedures. Ability to properly utilize gas or electric powered equipment and follow all required safety procedures Ability to: work in an upright standing position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms. May be required to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Concierge is a hospitality professional responsible for professional, effective and efficient handling of all residents' requests and needs upon entering the community/building. The Concierge provides exemplary service consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Greets residents/guests upon entry, responds to requests, questions, and any other needs. Makes reservations, recommendations to restaurants, bars, and clubs to residents and their guests. May Documents issues or transactions as needed. Develops an understanding of Association policies and requirements. Develops an understanding of appropriate department/person to support when an escalation for resolution is needed. Develops knowledge of surrounding areas and attractions. Answers phones promptly, with an ability to answer questions/requests, while understanding support resources when needed. Keeps track of activity logs and incident reports, records, and forms for the Property Manager's daily review. Escalates concerns/issues to Property Manager for immediate resolve when necessary. Monitors Emergency Response System and responds in a timely and efficient manner. Monitors and controls Electronic Security Control Systems if applicable. Ensures all safety precautions and procedures are followed while performing duties. Logging all packages and tracking them until pick-up by or delivery to resident, when applicable. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency required. College level courses in business and hospitality preferred. 1+ years of hospitality experience preferred. Skills and Abilities Effective written and verbal communication skills Excellent customer service skills including strong conflict resolution and de-escalation techniques. Ability to project a professional and knowledgeable demeanor Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Excellent organizational skills and attention to detail. Ability to prioritize tasks. Ability to act with integrity, professionalism, and confidentiality. Multiple language fluency is desirable, but not necessary. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods of time. Walk and climb stairs. Easily navigate the property/building as required to meet the job functions. Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Repeat various motions with wrists, hands and fingers. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Community Accountant is responsible for the preparation of monthly financial statements for the Home Owner Association and Condo Association. Responsibilities include preparing a comprehensive financial statement write-up, including but not limited to bank reconciliations, account and variance analysis, and preparing all balance sheet supporting schedules. The Association Accountant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Reviews all invoices for appropriate documentation and approval prior to processing. Balance Sheet and Income Statement (including variance analysis and explanations) Monthly bank reconciliations for each bank account Prepaid expense and insurance schedules Accrued expense schedule Any other balance sheet or income statement supporting schedules Review and analyze all subsidiary ledgers for accuracy Create monthly journal entries and year-end entries as provided by CPA's Interacting with board members, property managers and support personnel Completes special projects as necessary Qualifications Education/Training/Certifications/Licenses: Bachelor's in Business Administration degree with a concentration in Accounting or Finance is preferred (or required). Experience in full cycle Financial Statement Preparation is a must or equivalent combination of education and experience. Experience/Knowledge/Skills: Minimum of three years related accounting experience. Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Computer literacy: Intermediate to advanced command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. Experience with accounting software and/or Adobe Reader and Writer a plus. Language requirements: English is required; Multiple language fluency is desirable. Physical Requirements: Ability to lift up to 5 lbs. and work in a sitting position for long periods of time. Extensive use of fingers for typing and visual use of the computer monitor. Communicate, receive and exchange ideas and information by means of the spoken and written word; Ability to quickly and easily navigate the property/building as required to meet the job functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis. Disclaimer: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason.

The Association Accounting Supervisor is responsible for leading the Association Accountants (“Accountant”) that produce the financial statements monthly. This position will be the direct supervisor for the Assocition accountant positions and will be responsible for the work product that the accountant team delivers. The Association Accountant Supervisor also provides exemplary service in a manner consistent with the values and mission of Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Essential Duties and Responsibilities Responsibilities Be able to lead/coach a team of accountants to achieve the goals of producing accurate and timely financial statements. Completion of month end financial reporting packages for assigned associations based on Castle's internal monthly schedule. Review financials before submitting to Boards and ensuring financials are materially correct. Coach and mentor accountants to ensure that the team fosters a quality-oriented mindset Provide solutions to Director of Financial Reporting (“Director”) for escalated issues relating to departmental functions. Develop expertise in department functions and software, including new software implementation as needed. Work with Director on meeting Company goals and implementing new initiatives within established deadlines. Be available for occasional on-site visits to associations to resolve issues with financial reporting package. Develop working relationships with on-site teams, and working knowledge of the association to ensure that any material reporting issues are corrected before financials are released to the board. Act as a liaison to the Treasurer, and the Board, for financial statements and accounting issues, and attend meetings as necessary. Other duties as assigned from time to time. Supervisory Responsibilities Directly manage Association Accountants Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Bachelor's degree in finance, accounting, economics, or a related field. 3+ years as an Association Accountant Supervisor or similar role. Previous management experience or experience coaching a team of professionals Prior property management accounting experience or fund accounting experience required. Skills and Abilities Strong financial acumen and understanding of financial statements. Ability to effectively communicate accounting concepts and issues to non-accountant board members. Excellent analytical and problem-solving skills, with a keen attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both verbal and written. Strong people management skills and leadership skills. Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, and Outlook, with advanced skills in Excel. English is required. Multiple language fluency is desirable. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift up to 10 lbs.; work in a sitting position for long periods of time, may fluctuate. reach with hands and arms, communicate, receive, and exchange ideas and information. easily navigate the building as required to meet the job functions; complete all required forms. work extended hours and weekends on an as-needed basis. Manual dexterity to input data into the computer. May be required to travel to multiple locations in the state on an as needed basis. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies and callouts in a timely manner. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The District Manager position for North Dade and Broward is fundamental to client retention, which includes the association Board of Directors and/or the Developer to manage the account and facilitate solutions to operational problems within the community. Provides management, direction, and leadership to ensure the accounts are maintained and operated in accordance with KWPM standards and established community's objectives. The District Manager provides leadership to Property Managers; ensures that the highest quality of customer service is provided at all of the delivery systems within the division; provides administrative support in areas of compliance, policies and procedures. Duties and Essential Functions include the following Build and maintain a positive client relationship with the BOD, Unit Owners, Residents, Vendors and Staff Members. Monitor properties within portfolio to ensure compliance to company standards. Review monthly compliance reports and coach and mentor Property Manager to meet standards. Conduct weekly one-on-one meetings with the property managers Monitor the cash flow and overall financial health of the client. Provide financially sound recommendations on capital improvement projects; as well as, review the status of delinquencies / collection efforts. Monitor key critical professional service contracts - insurance and legal services; and contributes as needed in any major procurement process for construction, maintenance and/or supplies required from client. Assist in recruiting, training, and developing a highly motivated and effective team of property managers. Provide guidance, leadership and coaching to property managers and other direct reports. Communicates changes in policy and procedures to clients and property managers. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community document, policies, and procedures. Provide constructive and timely performance evaluations. Process promotions, transfer, disciplinary actions, and terminations of the direct reports, in accordance with company policy. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies; Problem Solving/Analysis Customer/Client Focus Leadership Project Management Communication Proficiency Business Acumen Required Education and Experience 4-year college degree Must possess strong managerial background Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to read, analyze, and interpret technical procedures, financial statements / audits, blueprints, regulations or documents with a similar degree of complexity. Must be proficient and have good working understanding of latest technologies; such as but not limited to Office 365 Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends. Must have a valid Florida driver's license. Must have the ability to react and address all emergency situations in a timely manner. Must be available to handle emergency calls. Preferred Experience Active CAM license strongly preferred Minimum four (4) years of experience in Community Association Management and possess or secure CAI designation of CMCA or higher within 12 months from engagement by KWPM Supervisory Responsibility This position manages team members and is responsible for leadership, performance management and hiring of the team members within its portfolio. Work Environment While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. The position requires walk-throughs of the properties within the portfolio to identify any inconsistencies of the company standards. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time exempt position (salaried). Typically, 8 hours a day. Evening and weekend work may be required as job duties demand. This schedule may change to accommodate the business needs of the company Travel This position requires up to 60% travel. Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected. Position Supervision Employee reports directly to the Vice President Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Accounts Receivable Specialist has a strong background in Accounts Receivable processes, exceptional attention to detail and ability to manage complex inquiries. The Accounts Payable Specialist will play a crucial role in ensuring accuracy, efficiency, and compliance in Accounts Receivable processes. The Accounts Receivables Processor also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Apply customer payments and prepare daily bank deposits. Upload daily payment files, including credit card, ACH, and lockbox transactions. Make necessary account adjustments and updates. Generate and manage recurring customer billing cycles. Provide support to site staff by addressing general Accounts Receivable inquiries. Research and resolve complex payment discrepancies. Address account adjustments as needed. Respond to AR-related inquiries via the ticketing system, email, or phone calls, offering support to site teams. Perform other related duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma required. Associate degree with a concentration in business and/or accounting preferred. Minimum of 2 years related accounting experience or equivalent combination of education and experience. General knowledge of accounting principles and understanding of the general ledger accounts is preferred. Skills and Abilities Attention to detail and accurate data entry skillset is a must. Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. Fluent in the English language is required. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift up to 5 lbs.; work in a sitting position for long periods of time, may fluctuate. reach with hands and arms, communicate, receive, and exchange ideas and information. easily navigate the building as required to meet the job functions; complete all required forms. Ability to work extended hours and weekends on an as-needed basis. Manual dexterity to input data into the computer. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.