Community Association Manager jobs at Castle Management, Inc. - 62 jobs

The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations. This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC. The Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service Operations and Accounting Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines. Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally. Create and manage the Association's budget and financial processes Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association's financial reports and supports the Treasurer by obtaining responses to financial questions. Compliance with all reporting requirements outlined in the Castle Management contract. Compliance with meeting requirements outlined in Florida Statue 718. Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress. Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association's Website. Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters. Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association. Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party. Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business. Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction. In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings. Talent Management Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community's goals and high standards in a hospitable, sensitive, and courteous manner. Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties. Managing Relationships Fosters appropriate communications between Board Members, Residents, and Management Responds within the required timeline to all owner and Board Member requests. Other duties and responsibilities as assigned. Supervisory Responsibilities Directly manage the on-site team Carry out supervisory responsibilities following Castle's policies and applicable laws. Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience An active CAM license is required. An associate's degree with a concentration in business is preferred. A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required. Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required. Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county. Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required. Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint). Experience with Building Link or similar software may be required or preferred. Valid Driver's License. Some understanding of Condo building mechanics may be required Skills and Abilities Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Strong experience with conflict resolution strategies is required. Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language. Excellent organizational skills and attention to detail. Strong analytical, problem-solving, and negotiation skills. Strong presentation and public speaking skills required. Multiple language fluency is desirable and may be required depending on the community's needs. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods Work in different environmental working conditions (e.g., heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, feel objects. Reach with hands and arms. Extensive use of fingers for typing and visual use of the computer monitor. Ability to quickly and easily navigate property/buildings. Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Responsibilities: Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures Directs the work of all department managers Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget. Responsible for the timely preparation of monthly financial reports to the Board of Directors Coordinates the development of long-range and annual business plans aligned with association by-laws and policies Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed Monitors quality of association products and services to ensure maximum member and guest satisfaction Secures and protects all the association assets Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements Coordinates with Board of Directors on the development and implementation of all strategic plans SECONDARY DUTIES/RESPONSIBILITIES: Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies Evaluates committee activities that report to the General Manager Ensures compliance with purchasing policies and procedures Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results Supports internal controls Other duties as directed Qualifications Qualifications: MUST have a Florida CAM license Minimum of two-years as an Onsite (HOA) property manager - required; Position requires driving - a valid DL and reliable transportation is needed CMCA or state-equivalent certifications desired Associates degree or higher Customer service focused; CAMs service their client on a daily basis Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client Proactive: CAMs must proactively communicate with their client, team members, and superiors Management: CAMs must manage the budget, operations, schedules of a community association Winner: RealManage has a winning culture and is second to none Pay and Benefits: $72,000 to $75,000 , depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Responsibilities: Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures Directs the work of all department managers Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget. Responsible for the timely preparation of monthly financial reports to the Board of Directors Coordinates the development of long-range and annual business plans aligned with association by-laws and policies Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed Monitors quality of association products and services to ensure maximum member and guest satisfaction Secures and protects all the association assets Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements Coordinates with Board of Directors on the development and implementation of all strategic plans SECONDARY DUTIES/RESPONSIBILITIES: Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies Evaluates committee activities that report to the General Manager Ensures compliance with purchasing policies and procedures Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results Supports internal controls Other duties as directed Qualifications Qualifications: Must have Florida CAM License - required Minimum of two-years as an Onsite (HOA) property manager - required; CMCA or state-equivalent certifications desired Associates degree or higher Customer service focused; CAMs service their client on a daily basis Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client Proactive: CAMs must proactively communicate with their client, team members, and superiors Management: CAMs must manage the budget, operations, schedules of a community association Winner: RealManage has a winning culture and is second to none Pay and Benefits: $ to $ , depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Responsibilities: Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures Directs the work of all department managers Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget. Responsible for the timely preparation of monthly financial reports to the Board of Directors Coordinates the development of long-range and annual business plans aligned with association by-laws and policies Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed Monitors quality of association products and services to ensure maximum member and guest satisfaction Secures and protects all the association assets Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements Coordinates with Board of Directors on the development and implementation of all strategic plans SECONDARY DUTIES/RESPONSIBILITIES: Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies Evaluates committee activities that report to the General Manager Ensures compliance with purchasing policies and procedures Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results Supports internal controls Other duties as directed Qualifications Qualifications: MUST have Florida CAM license - required Minimum of two-years as an Onsite (HOA) property manager - required CMCA or state-equivalent certifications Associates degree or higher Customer service focused; CAMs service their client on a daily basis Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client Proactive: CAMs must proactively communicate with their client, team members, and superiors Management: CAMs must manage the budget, operations, schedules of a community association Winner: RealManage has a winning culture and is second to none Pay and Benefits: $75,000 to $78,000, depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. The Assistant Community Association Manager (ACAM) assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company's guiding principles. Responsibilities: • Assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company's guiding principles. • Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt. • Acquires and maintains current knowledge of state and regulatory agency statutes and the community's documents, policies, and procedures. • Manage clubhouse and pool reservation process. • Process pool cards/gate remote requests, for communities where this is managed at the branch level. • Upload Community Documents to Archive, such as Annual Meeting vote/sign-in/proxies, community legal documents etc. • Assist with all resident correspondence with regard to violations, requests for community forms, general payment questions, ACC requests, reservation details, etc. • Assist in the tracking of expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and are appropriately filed. • Assist in obtaining COI information for vendors of each community. • Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association's bylaw notice requirements. • Attend Board Meetings and Annual Members Meetings as needed to assist the CAM with resident check-in, vote counting, and to record minutes if appropriate. • Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting. • Assist in the management of the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests. • Set up files for new associations as assigned and maintain association files per standard office procedures. • Assist the CAM with researching resident requests, and securing locations and dates for meetings. • Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community. • Attend monthly Manager's and training meetings as required. • Conduct business at-all -times with the highest standards of personal, professional and ethical conduct. • Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems. • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. • Conduct business at-all -times with the highest standards of personal, professional and ethical conduct. • Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems. • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. • Plus other work-related tasks as needed Qualifications Qualifications: High school diploma or GED required. Associate degree preferred. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office - Word, Excel and Power Point). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Pay and Benefits: $19.00 to $22.00 hour , depending on education and experience. Benefits include: · Medical Insurance · Dental Insurance · Vision Insurance · Life and Disability Insurance · HSA (Required High Deductible Medical Plan to be eligible) · FSA · Education Reimbursement · 401K matching · Employee Assistance Program (EAP) · 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Job Responsibilities: Overseeing two properties - each will be on location at associations in Orlando area Essential Duties and Responsibilities: Adhere to the company's guiding principles and respond to all calls/emails within 24 hours. Maintain up-to-date knowledge of state and regulatory statutes, as well as community documents, policies, and procedures. Ensure compliance with community policies and procedures as defined by the Board of Directors. Plan, develop, and approve operational policies, procedures, and regulations for general operations. Direct the work of department managers and provide counsel to management to ensure proper training and supervision. Lead the development of annual operating, cash, and capital budgets, while monitoring compliance with financial goals. Prepare and submit monthly financial reports to the Board of Directors. Coordinate the creation of long-range and annual business plans in line with the association's bylaws and policies. Oversee and evaluate the effectiveness of association policies, programs, and services, recommending changes as needed. Monitor the quality of products and services to ensure member and guest satisfaction. Safeguard association assets and support internal controls. Maintain open communication with members to gather input on association direction and improvements. Collaborate with the Board on developing and implementing strategic plans. Evaluate committee activities and ensure compliance with purchasing policies. Build and maintain positive relationships with residents to ensure high service levels, timely resolution of concerns, effective communication, and continuous improvement in community services. Attend monthly manager and training meetings as required. Conduct business with the highest standards of personal, professional, and ethical conduct at all times. Display exceptional ability to analyze and handle a variety of situations that could otherwise become potential problems. Prioritize and complete various projects and other work-related tasks as needed and assigned. Qualifications Qualifications: MUST Have a Florida CAM license Education/Work Experience Requirements: Minimum of five (5) years Homeowner Association (HOA) Management experience required. Bachelor's degree preferred. An associate's degree or relevant experience is required. Previous onsite management experience strongly preferred. CMCA certification required AMS and PCAM certifications are a plus. Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers. Proficiency in MS Office applications (Word, Excel, and Outlook). Ability to work under pressure, meet deadlines, and maintain a positive attitude while providing outstanding customer service. Ability to read, understand, and explain financial statements, including balance sheets, income statements, and general ledger. Capability to work independently and complete assignments within given instructions, prescribed routines, and standard accepted practices. Physical Requirements: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer. Constantly positions self to maintain files in file cabinets The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently moves boxes weighing up to 20lbs across office for various needs Works in outdoor weather conditions while onsite at various communities. Occasionally ascends/descends a ladder or stairs. Pay and Benefits: $85,000 annually Benefits include: · Medical Insurance · Dental Insurance · Vision Insurance · Life and Disability Insurance · HSA (Required High Deductible Medical Plan to be eligible) · FSA · Education Reimbursement · 401K matching · Employee Assistance Program (EAP) · 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Elevate Communities, Empower Growth: Join Our Team and Shape the Future of Vibrant Living! RealManage is seeking versatile, energetic, friendly, full-time portfolio community association managers who take great pride in achieving greatness for their assigned communities. Embark on a transformative career journey with RealManage, where innovation meets community excellence. As a community association manager, you will take the helm in shaping the future of residential neighborhoods. Join a dynamic team committed to redefining community management standards and become the driving force behind vibrant, thriving communities. Elevate your career with RealManage and be a key player in fostering harmony, growth, and unparalleled resident satisfaction Job Overview: As the primary representative of RealManage, the community association manager (CAM) plays a pivotal role in delivering effective management, guidance, and leadership. Responsible for overseeing the day-to-day operations of a portfolio of community associations, you will ensure the provision of professional services and an outstanding customer experience. This role is dedicated to upholding the service level agreement and aligning operations with the company's guiding principles. Responsibilities: Serving as a professional advisor to the board of directors for each assigned community. Acquiring and maintaining up-to-date knowledge of state and regulatory statutes, as well as the community's documents, policies, and procedures. Providing weekly updates and ongoing reporting to the board on collections, ACC requests, compliance, service requests, and work order activities. Conducting board or annual meetings and creating monthly management reports, offering clear insights into the state of community amenities, progress on key initiatives, and providing concise recommendations. Assisting the board in the selection of contractors and insurance carriers to safeguard the community. Managing vendor relationships, overseeing the bid process, and ensuring contract compliance. Approving payments to vendors providing services to the community association. Developing and submitting comprehensive and accurate annual budgets, meeting all deadlines, and demonstrating thorough analysis aligned with association goals. Collaborating with the accounting team to maintain accurate finances, variance reports, and invoice processing, including monitoring aging reports for timely legal action. Building positive relationships with residents to ensure high-level service, timely resolution of concerns, effective communication, and continuous improvement in community services. Regularly attending required monthly manager's and training meetings. Conducting all business with the highest standards of personal, professional, and ethical conduct. Demonstrating exceptional analytical skills to address a variety of situations effectively. This role also involves other related tasks contributing to the overall success of community association management. Plus other work related tasks as needed Qualifications Qualifications: MUST have a Florida CAM license Associate or higher degree highly preferred. Minimum of one (1) year managing homeowner associations (HOAs) required. CAI designation(s) strongly preferred. Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Additional Skills: Strong interpersonal skills: Effectively manage a diverse range of personalities and opinions, both over the phone and in person. Represent the company with friendliness and professionalism in all interactions. Exceptional writing skills: Provide thoughtful, concise, and timely responses to customer concerns, predominantly through email communication. Proficient in technology: Navigate our proprietary software with ease, handling data management tasks throughout the day. Comfortably utilize technology software for accessing Owner/Residential portals, Management/Board portals, Closing portals, Attorney Portals, and Vendor portals from a centralized landing page. Flexibility and humility: Embrace a service-oriented mentality, being adaptable to meet clients' needs. Be willing to contribute to various tasks and go the extra mile to ensure client satisfaction. Strong organizational skills: Work with hundreds of owners across a portfolio of properties, utilizing established efficient systems. Attention to detail and organizational prowess are essential for effective system utilization. Ability to work independently: As part of a growing business, be comfortable working alone when necessary. Receive training, set goals, and utilize provided technology and systems to make empowered decisions, being accountable for your actions. Pay and Benefits: $ 70,000 annually Benefits include: · Medical Insurance · Dental Insurance · Vision Insurance · Life and Disability Insurance · HSA (Required High Deductible Medical Plan to be eligible) · FSA · Education Reimbursement · 401K matching · Employee Assistance Program (EAP) · 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Responsibilities: Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures Directs the work of all department managers Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget. Responsible for the timely preparation of monthly financial reports to the Board of Directors Coordinates the development of long-range and annual business plans aligned with association by-laws and policies Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed Monitors quality of association products and services to ensure maximum member and guest satisfaction Secures and protects all the association assets Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements Coordinates with Board of Directors on the development and implementation of all strategic plans SECONDARY DUTIES/RESPONSIBILITIES: Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies Evaluates committee activities that report to the General Manager Ensures compliance with purchasing policies and procedures Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results Supports internal controls Other duties as directed Qualifications Qualifications: Florida CAM license required Minimum of two-years as an Onsite (HOA) property manager - required; CMCA or state-equivalent certifications desired Associates degree or higher Customer service focused; CAMs service their client on a daily basis Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client Proactive: CAMs must proactively communicate with their client, team members, and superiors Management: CAMs must manage the budget, operations, schedules of a community association Winner: RealManage has a winning culture and is second to none Pay and Benefits: $80,000 annually Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. We are seeking an Assistant Community Association Manager (Part-Time) Deed Restriction Letters: Produce and track letters based on the site inspections. Maintain violation log, both active and resolved Renewals: Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Insure that all agreements are fully executed and are appropriately filed Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association's bylaw notice requirements Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the Board of Directors within thirty days of the meeting New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests Filing: Set up files for new associations as assigned and maintain association files per standard office procedures Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings Qualifications 1 year of apartment, commercial or property management experience required Previous Homeowner Association (HOA) management experience strongly desired Microsoft Office products Communication skills Attention to detail Service orientation Responsiveness and follow up Multi-tasking - Ability to handle multiple tasks/situations at one time Pay and Benefits: $20.00 hour

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: We always do the right thing. Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship. Selflessness: More than teamwork; we are part of something special and much larger than any of us. Personal Relationships: We are a professional services company; people do business with people they like. Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite's fast-growing team, where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Property Summary: FishHawk Ranch is your happy place. This is a Tampa Bay community where families grow closer, neighbors from all generations look out for each other, and we all come together to enjoy gatherings at the Lake House. With trails, parks, open spaces, resort-style pools, indoor and outdoor fitness areas, and the Lake House, there's sure to be something for everyone to enjoy. As the first 'green certified' community in Hillsborough County, you can take pride in our commitment to our environment and our residents. As our community grows, our small neighborhood charm will always remain, and FishHawk Ranch will continue to be a happy place to call home. The Assistant Community Association Manager (ACAM) assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company's guiding principles. Responsibilities: Assist Onsite Manager as needed/directed and understand the roles of the General Manager (CAM - Community Association Manager). • Assist in the direction of the performance of onsite staff and office workflow • Alert Manager of observed issues with staff and/or onsite operations, keeping regular and open communication with Manager • Attend and create and/or assist in the preparation of accurate agendas, packets, and minutes, for all board and committee meetings in accordance with the association's policies • Verify deputy is scheduled for all Board Meetings, with additional officers for large meeting (Annual, Budget and Townhall's etc.) • Create the VEC Committee hearing packet/agenda & type VEC minutes • Assist Manager with obtaining and reviewing vendor bids to ensure continuity and accuracy for the Board • Manages the Association website, CiraNet calendar and CiraNet document archive • Monitor/review/manage all ACC request between the ACC and individual owners as well as email • Send ACC approvals/denials, as directed. Escalate to onsite Manager as needed • Prepare a daily estoppel report and ensure inspector(s) are issuing violations, monitor & manage those addresses progress to ensure an accurate transition of any potential, new, or existing violations/fines between owners working closely with inspector(s) to ensure accuracy. • Resident Ambassador program coordinator - work with Ambassadors and the Board Ambassador liaison, coordinate emails Ambassador meetings, facilitates meetings and types meeting minutes • Work with the community newsletter editor. Review and occasionally assist with articles to be published in the Association's newsletter (The Talon) and ensure newsletter is sent to Resident Ambassadors monthly. • Contact new homeowners/tenants as part of the welcome process • Assist Office coordinator and Administrative Assistant with calls, emails and walk-ins who may need assistance, and escalate as needed • Assist Office Coordinator and Administrative Assistant in distributing mailbox numbers and logos, gate transmitter, etc. as well as process payments as needed • Assist with additional projects or tasks as needed and directed by the Manager Qualifications Qualifications: Florida CAM License required. High school diploma or GED required. Associate degree preferred. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office - Word, Excel and Power Point). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Physical Requirements: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer. Constantly positions self to maintain files in file cabinets The ability to communicate information and ideas so that others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently moves boxes weighing up to 20lbs across the office for various needs Works in outdoor weather conditions while on-site at various communities. Occasionally ascends/descends a ladder or stairs. Pay : $46,800 Salary/year, depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays

We are seeking a proactive, service-driven Property Manager with strong oversight on building maintenance requirements to oversee daily operations for a luxury residential condominium association in Downtown Orlando. The ideal candidate excels in communication, vendor management, hospitality, and project execution, bringing high emotional intelligence and good business judgement to interactions with residents, vendors, and board members. Key Responsibilities Oversee daily property operations, including maintenance oversight, resident relations, and vendor performance. Maintain strong, timely communication with residents, vendors, and the Board of Directors. Proactively identify maintenance needs and drive building-related projects to completion. Lead and support on-site staff, including the maintenance team, fostering a professional, service-oriented culture. Manage budgets, financial reporting, contracts, and compliance documentation. Ensure exceptional service standards across the community. Must-Have Requirements Bachelor's degree in Business, Construction Management, Real Estate, or related field; relevant coursework considered. 5+ years of experience in residential property management or a related leadership role, with a strong focus on maintenance oversight. Hospitality experience within a luxury condominium or hotel environment. Team leadership and staff development experience. Strong building-related project management experience. Strong organizational skills with the ability to manage multiple priorities Excellent vendor management and contract oversight Ideal Candidate Qualities Proactive communicator with strong interpersonal and customer service skills High emotional intelligence, professionalism, and ability to leverage experience and company resources to make sound business decisions. Confident supporting Board meetings and preparing clear reports Ability to lead and direct a maintenance team, with experience as a former Maintenance Manager, or a Property Manager closely aligned with maintenance operations. Join our team and help elevate the resident experience within our luxury condominium community. Enjoy a 90-Day Sign-On Bonus or Relocation Assistance as part of our commitment to attracting top talent. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are seeking a proactive, service-driven Property Manager with strong oversight on building maintenance requirements to oversee daily operations for a luxury residential condominium association in Downtown Orlando. The ideal candidate excels in communication, vendor management, hospitality, and project execution, bringing high emotional intelligence and good business judgement to interactions with residents, vendors, and board members. Key Responsibilities Oversee daily property operations, including maintenance oversight, resident relations, and vendor performance. Maintain strong, timely communication with residents, vendors, and the Board of Directors. Proactively identify maintenance needs and drive building-related projects to completion. Lead and support on-site staff, including the maintenance team, fostering a professional, service-oriented culture. Manage budgets, financial reporting, contracts, and compliance documentation. Ensure exceptional service standards across the community. Must-Have Requirements Bachelor's degree in Business, Construction Management, Real Estate, or related field; relevant coursework considered. 5+ years of experience in residential property management or a related leadership role, with a strong focus on maintenance oversight. Hospitality experience within a luxury condominium or hotel environment. Team leadership and staff development experience. Strong building-related project management experience. Strong organizational skills with the ability to manage multiple priorities Excellent vendor management and contract oversight Ideal Candidate Qualities Proactive communicator with strong interpersonal and customer service skills High emotional intelligence, professionalism, and ability to leverage experience and company resources to make sound business decisions. Confident supporting Board meetings and preparing clear reports Ability to lead and direct a maintenance team, with experience as a former Maintenance Manager, or a Property Manager closely aligned with maintenance operations. Join our team and help elevate the resident experience within our luxury condominium community. Enjoy a 90-Day Sign-On Bonus or Relocation Assistance as part of our commitment to attracting top talent. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why The Morgan Group? At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team. Morgan Core Values We are Self-Starters In it to win it We take initiative Be accountable One Morgan We are team players We are inclusive No Drama We Get it Done We are reliable We are effective Raise the Bar We seek excellence We learn from our mistakes We strive to improve Hold ourselves to high standards Keep on Truckin' Embrace challenges & be optimistic We are resilient Choose positivity We are level-headed Reputation is Earned Daily Do the right thing We are honest and have high integrity We make good decisions Our future depends on it We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success: Advancement opportunities Training Low-cost Medical, Dental, Vision Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care) Health Savings Account Voluntary Life Insurance Long-Term Disability Insurance Company Paid Life Insurance Company Paid Short-Term Disability Insurance 401K (Traditional & Roth) with Company Match Employee Assistance Program Paid Time Off plans including: Vacation Sick Floating Holiday Bereavement Leave Holiday Schedule Referral Bonus Program Leasing commissions, Renewal commissions, and Quarterly Bonus Program How does Morgan Group benefit you? Joining Morgan Group means more than just a job - it's a chance to learn, grow, and build a career you're proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential. What You'll Do Essential Job Functions: Manage the day to day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community. These duties include but are not limited to the following: Adhere to MORGAN's Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook. Adhere to all Fair Housing laws. Operate the office in a professional, clean, uncluttered and well-staffed manner. Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard. Supervise the Office Team Members. Supervise, with the assistance of the Lead Maintenance, the Service Team Members. Create, maintain and encourage excellent resident relations. This includes but is not limited to the following: Promptly attend to, and resolve when necessary, resident comments, concerns and/or complaints. Require all Team Members to be professional and friendly to the residents while adhering to MORGAN's standards of non-fraternization. Maintain and/or create a resident renewal program. Create a sense of community with the residents and the community. Supervise, with the assistance of Lead Maintenance, the service team of the community. These duties include but are not limited to the following: Meet daily with Lead Maintenance. Monitor the timely completion of all service requests. Identify and direct the Lead Maintenance to schedule projects; such as filter change, power washing etc. Monitor and perform annual inspections that are required by the City, County or State. Keep all required permits for operating the community such as; pool, spa, elevator, sign etc. current. Maintain and manage the financial responsibilities on the community. These include but are not limited to the following: Adhere to the Community budget and report variances. Prepare monthly financials as directed by the Regional Property Manager. Provide additional financial information to owners and/or MORGAN senior management team. Assess the move out condition of apartments to prepare the final account statement. Prepare and submit annual budget data to the Regional Property Manager. Manage accounts payable processing in a timely and prudent manner. Manage and monitor all rental collection on the community. These include but are not limited to the following: Collect rent in a timely basis per the lease contract. Deposit checks (and/or scan checks) and post entries to resident ledgers in OneSite. Ensure compliance with Community Policies and lease agreements. Ensure the proper legal notices are given and deadlines are met concerning late notices/fees, eviction, and court hearings, etc. Responsible for all personnel issues on the community by following the MORGAN standard. This includes but is not limited to the following: Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of the Regional Property Manager, Human Resources and the Senior Vice President. Monitor daily work and professional growth of all Team Members. Schedule and monitor vacation, holidays and sick time for Team Members on the community. Ensure all team members comply with MORGAN's dress code. Complete meaningful annual performance reviews with all team members. Ensure required training is completed by all team members. Comply with all training requirements set forth for this position. Manage, create and monitor the marketing of the community. This includes but is not limited to the following: Drive qualified traffic to the community. Know the community's market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income. Provide marketing ideas and a fresh approach to achieve the goals set by the budget, Regional Property Manager, marketing team and/or owner. Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates. Non-Essential Job Functions: Other tasks as assigned by your supervisor, not listed as essential job functions. Physical Requirements: Will need to be on feet (33% to 100%). Will need to perform the following physical activities (50% to 100%). Example: Bend/stoop/squat/kneel Perform routine office duties such as filing into high and low cabinets; picking up debris on community. Climb stairs Inspect and show community by accessing upper floor apartments. Push or pull Inspect and show community. Reach above shoulders Store supplies, inspect community. Grasp/grip/turning and finger dexterity Typing, writing, handle packages and supplies. Lifting/carrying (supplies, replacement parts, ladders, etc.). Over 50 lbs Rare need (less than 1%) Between 10 - 25 lbs Occasional need (1% to 33%) Less than 10 lbs Frequent need (33% to 100%) NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary. Vision Requirements: Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence. Frequent need to see small detail. Frequent need (33%-50%) to see things clearly beyond arm's reach. Hearing, Speaking and Written Requirements: Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc. Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects. Ability to read, write and understand English. Driving Requirements: Frequent need (33%-50%) to utilize personal transportation to deliver reports/payables to the corporate office, make deposits, view/inspect other apartment communities. Occasional need (1%-33%) to respond to after hour emergencies. Must have a valid driver's license, insurance and car registration if driving for business purposes. Working Environment: Constant need to be indoors (100%). Frequently outdoors (33% to 50%) during all weather conditions. Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example - apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.

The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members. The position includes administrative work. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department. Organizes and prioritizes large volumes of information and calls. Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, Board members, and chiefs. Handles confidential and non-routine information and explains policies when necessary. Coordinates division of workload with the administrative assistant at the property. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner. Assist with producing minutes for Board Meetings. Assist with preparation of the Board Agenda's and Board Packet. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committee's and each Committee Chairperson. Assist with gathering quotes & proposals for projects for the community. Daily management of the office staff and/or other team members on-site. Supply ordering for Maintenance, Housekeeping, and the Office. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expirations. Reservation & coordination of conference room events. Competencies; Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition; Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is position is exempt (salaried) and full-time. Days and hours of work will be determine based on the business needs of the property. Weekend coverage is required. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Prior experience in a related position; a minimum of 3-year experience. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department. Organizes and prioritizes large volumes of information and calls. Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, and Board members. Handles confidential and non-routine information and explains policies when necessary. Coordinates division of workload with the administrative assistant at the property. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also, ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner. Assist with producing minutes for Board Meetings. Assist with preparation of the Board Agenda's and Board Packet. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committee's and each Committee Chairperson. Assist with gathering quotes & proposals for projects for the community. Daily management of the office staff and/or other team members on-site. Supply ordering for Maintenance, Housekeeping, and the Office. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expirations. Reservation & coordination of conference room events. Competencies; Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition; Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is position is exempt (salaried) and full-time. Days and hours of work will be determine based on the business needs of the property. Weekend coverage is required. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Required Education and Experience Prior experience in a related position; a minimum of 3-year experience. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department. Organizes and prioritizes large volumes of information and calls. Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, and Board members. Handles confidential and non-routine information and explains policies when necessary. Coordinates division of workload with the administrative assistant at the property. Liaison for the Board of Directors. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also, ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner. Assist with producing minutes for Board Meetings. Assist with preparation of the Board Agenda's and Board Packet. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committee's and each Committee Chairperson. Responsible to handle violations for the community and work alongside the grievance committee. Assist with gathering quotes & proposals for projects for the community. Daily management of the office staff and/or other team members on-site. Supply ordering for Maintenance, Housekeeping, and the Office. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expirations. Required to attend all monthly Board of Director meetings. Reservation & coordination of conference room events. Competencies: Supervisory Responsibility: This position will be responsible for supervising team members and/or departments at the property. In addition. Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is position is exempt (salaried) and full-time. Days and hours of work will be determine based on the business needs of the property. Weekend coverage is required. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Required Education and Experience Active FL CAM license Prior experience in a related position; a minimum of 3-year experience. Working knowledge of computer and associated programs; MS Office Suite. Knowledge of "Vantaca" is a plus. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department. Organizes and prioritizes large volumes of information and calls. Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, and Board members. Handles confidential and non-routine information and explains policies when necessary. Coordinates division of workload with the administrative assistant at the property. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also, ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner. Assist with producing minutes for Board Meetings. Assist with preparation of the Board Agenda's and Board Packet. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committee's and each Committee Chairperson. Assist with gathering quotes & proposals for projects for the community. Daily management of the office staff and/or other team members on-site. Supply ordering for Maintenance, Housekeeping, and the Office. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expirations. Reservation & coordination of conference room events. Competencies; Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition; Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is position is exempt (salaried) and full-time. Days and hours of work will be determine based on the business needs of the property. Weekend coverage is required. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Required Education and Experience Prior experience in a related position; a minimum of 3-year experience. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department. Organizes and prioritizes large volumes of information and calls. Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, and Board members. Handles confidential and non-routine information and explains policies when necessary. Coordinates division of workload with the administrative assistant at the property. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also, ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner. Assist with producing minutes for Board Meetings. Assist with preparation of the Board Agenda's and Board Packet. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committee's and each Committee Chairperson. Assist with gathering quotes & proposals for projects for the community. Daily management of the office staff and/or other team members on-site. Supply ordering for Maintenance, Housekeeping, and the Office. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expirations. Reservation & coordination of conference room events. Competencies; Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition; Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is position is exempt (salaried) and full-time. Days and hours of work will be determine based on the business needs of the property. Weekend coverage is required. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Required Education and Experience Prior experience in a related position; a minimum of 3-year experience. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Assistant Property Manager is responsible for supporting the Property Manager on site with any delegated administrative, financial, or operational tasks. The Assistant Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Manage and handle day-to-day activities of the Property in the absence of the Property Manager, including but not limited to : Complying with all reporting requirements outlined in the Management Services Agreement Complying with meeting requirements outlined in Florida Statue 718. Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association. Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party. Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business. Management of staff, including performance management, payroll approval, and coaching. Manage and track all activity logs and incident reports for the Property Manager's review and assist in investigations as needed. Resolves and follows up on all complaints/issues and reports to the Property Manager. Oversee and gather information and data for vendors. Act as a liaison and manage association vendors, including but not limited to assessing vendor performance and compliance with Castle and Association standards. Assists with vendor and invoice reconciliation. Collects monthly rental payments, makes deposits, runs delinquency reports, and sends out delinquency notices, as applicable. Prepares rental or new resident packages as required. Tracks rentals and processes required paperwork for tenants, such as lease expirations and renewal documents. Provides training as needed for new hires in the corresponding department. Monitors and controls Electronic Security and Gate Control Systems, where applicable. Maintains association website. Assists Property Manager with any special requests, i.e., administrative work, mailings, etc. Assists in the preparation of reports for inclusion in monthly management reports and board packages. Ensures all safety precautions and procedures are followed while performing duties. If applicable, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. May oversee committees (i.e., grievance committee) and site projects May oversee and schedule staff for the site. May maintain schedules and timesheets/cards for payroll purposes May fill front desk shifts if or when needed. May monitor the Emergency Response System, if applicable. Other duties and responsibilities as assigned by the Property Manager. Supervisory Responsibilities Dependent on Association, will be responsible for managing frontline team (i.e. Maintenance, Front Desk, Housekeeping Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Oversee vendor relationships, projects, and site committees when applicable. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma required. A minimum of Two (2) years of community management or similar business experience preferred or in a similar role. Ability to successfully obtain Florida Community Association Manager License within 6 months of start. Knowledge and understating of HOA operations are strongly preferred. Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint). Experience in maintaining a website is desired. Knowledge of TownSq and SmartWebs preferred. Valid Driver's License required. Must have prior experience with Architectural Requests. Skills and Abilities Working knowledge of Florida Statue 720 preferred. Proficient in conflict resolution and de-escalation techniques. Able to work under tight deadlines and use time effectively based on key priorities and delegate them when appropriate. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language. Excellent interpersonal, negotiation, and organizational skills and great attention to detail. Strong analytical and problem-solving skills. Multiple language fluency is desirable. Depending on the community. Ability to learn new technology required. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g., heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Extensive use of fingers for typing and visual use of the computer monitor. Ability to quickly and easily navigate property/buildings are required to meet the job functions. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to work extended hours and weekends if needed. May be required to travel for training sessions off-site on an ad-hoc basis. Most of the work will be completed indoors in a temperature-controlled environment with little to moderate noise. May be required to work outdoors for certain periods for property inspections EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.