Front Desk Attendant jobs at Castle Management, Inc. - 47 jobs

Front Desk Attendant
Castle Management, LLC 4.4
Front desk attendant job at Castle Management, Inc.
The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents' requests and needs upon entering the community or building. The Front Desk Attendant provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Greets residents/guests upon entry, and respond to requests, questions, and any other needs. Documents issues or transactions as needed. Develop an understanding of Association policies and requirements. Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed. Develop knowledge of surrounding areas and attractions. Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed. Tracks activity logs and incident reports, records, and forms for the Property Manager's daily review. Escalates concerns and issues to the Property Manager for immediate resolution when necessary. Monitors Emergency Response System and responds in a timely and efficient manner. Monitors and controls Electronic Security Control Systems if applicable. Ensures all safety precautions and procedures are followed while performing duties. Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable. Dependent on shift, maybe required to handle overnight activities. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma or equivalency required. 1+ years of administrative or hospitality experience preferred. Skills and Abilities Effective written and verbal communication skills. Excellent customer service skills including strong conflict resolution and de-escalation techniques. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Excellent organizational skills and attention to detail. Ability to prioritize tasks. Ability to act with integrity, professionalism, and confidentiality. Multiple language fluency is desirable but not necessary. Physical requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods. Walk and climb stairs. Easily navigate the property/building as required to meet the job functions. Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Repeat various motions with wrists, hands, and fingers. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.
$27k-32k yearly est. Auto-Apply 1d ago

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Front Desk Attendant
Castle Management, LLC 4.4
Front desk attendant job at Castle Management, Inc.
The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents' requests and needs upon entering the community or building. The Front Desk Attendant provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Greets residents/guests upon entry, and respond to requests, questions, and any other needs. Documents issues or transactions as needed. Develop an understanding of Association policies and requirements. Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed. Develop knowledge of surrounding areas and attractions. Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed. Tracks activity logs and incident reports, records, and forms for the Property Manager's daily review. Escalates concerns and issues to the Property Manager for immediate resolution when necessary. Monitors Emergency Response System and responds in a timely and efficient manner. Monitors and controls Electronic Security Control Systems if applicable. Ensures all safety precautions and procedures are followed while performing duties. Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable. Dependent on shift, maybe required to handle overnight activities. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma or equivalency required. 1+ years of administrative or hospitality experience preferred. Skills and Abilities Effective written and verbal communication skills. Excellent customer service skills including strong conflict resolution and de-escalation techniques. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Excellent organizational skills and attention to detail. Ability to prioritize tasks. Ability to act with integrity, professionalism, and confidentiality. Multiple language fluency is desirable but not necessary. Physical requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods. Walk and climb stairs. Easily navigate the property/building as required to meet the job functions. Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Repeat various motions with wrists, hands, and fingers. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.
$27k-32k yearly est. Auto-Apply 1d ago
Front Desk Agent
KW Property Management LLC 4.7
North Palm Beach, FL jobs
Schedule: Part time; Saturdays and Sundays The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities for management Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Experience and Education High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 31d ago
Front Desk Agent
KW Property Management Careers 4.7
Doral, FL jobs
Schedule: Monday - Friday; 1:30 PM to 10:00 PM The Clubhouse Front Desk Attendant serves as the first point of contact for residents, guests, and vendors at the clubhouse. This role is responsible for ensuring a secure, welcoming, and well-managed environment through exceptional customer service, consistent application of property rules and procedures, and proactive communication. The ideal candidate is friendly, reliable, observant, and eager to grow in a hospitality-driven environment. Key Responsibilities: Access Control & Security Monitoring: Manage and monitor entry to the clubhouse using the property's access control system. Utilize surveillance camera systems to observe clubhouse activity and report any suspicious behavior. Verify resident and guest access authorization and enforce entry policies. Resident Engagement & Customer Service: Greet residents and guests with professionalism and warmth. Answer inquiries regarding clubhouse amenities, property rules, policies, hours, and events. Assist residents with amenity rental reservations, including setup and scheduling procedures. Rule Enforcement & Property Support: Learn and maintain a thorough understanding of the property's rules and regulations. Assist with enforcement of clubhouse policies to ensure a respectful and safe environment for all users. Address minor issues or policy violations diplomatically and escalate when necessary. Administrative Duties: Open and document work orders for clubhouse maintenance or resident concerns. Write clear and timely incident reports and shift notes as needed. Maintain cleanliness and organization of the front desk and common areas. Qualifications: High school diploma or equivalent required. Previous experience in customer service, hospitality, or property management preferred. Familiarity with access control and camera systems is a plus (training provided). Strong communication, problem-solving, and interpersonal skills. Ability to remain calm and professional in high-pressure or emergency situations. Basic computer skills and ability to learn proprietary software systems.
$27k-32k yearly est. 60d+ ago
Front Desk Agent (Floater)
KW Property Management Careers 4.7
Doral, FL jobs
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel This position will require travel between multiple locations. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Must have a valid FL. Driver's License. Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 60d+ ago
Front Desk Agent
KW Property Management LLC 4.7
Hialeah, FL jobs
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acquires and maintains current knowledge client's community documents, policies, and procedures. Ensure to enter resident's package to the system and storage them to the package room immediately. Collect signature of the resident once you deliver the package. Ensures life safety systems are operational and functioning and/or takes corrective action to insure the safety of the building, it's residents, their guest and all staff. Ensures resident guest and intrusion deterrent policies are effectively followed. Check the surveillance system at all times. Manages resident's relationships to endure resident's retention and a high level of customer service including timely and complete resolution of resident concerns, coordinating special services, and conducting formal and informal inspections. Ability to supervise and oversee project performed by shift supervisors. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely, professional manner. Encourages staff to behave in a professional manner and comply with company's safety standards. Ensure that all documents are updated and uploaded into the management support systems accurately and update accordingly. Ensure violations and work orders are processed regularly as required. Perform regular rounds of the property to insure the established safety procedures and rules are being followed by staff, residents, their guest and vendors (contractors). Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Work Environment The position will be mostly indoor and will require standing and sitting throughout the day. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a part time position. Saturday and Sunday from 10am to 8pm Required Education and Experience High School Diploma Preferred; AA or BA degree Must possess strong managerial background. Must be proficient and working knowledge of Microsoft Office Applications. Minimum of one (1) year related experience and/or training. Bi-lingual; Spanish and English. Position Supervision Employee reports directly to the Property Manager. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 8d ago
Front Desk Agent
KW Property Management Careers 4.7
Hialeah, FL jobs
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acquires and maintains current knowledge client's community documents, policies, and procedures. Ensure to enter resident's package to the system and storage them to the package room immediately. Collect signature of the resident once you deliver the package. Ensures life safety systems are operational and functioning and/or takes corrective action to insure the safety of the building, it's residents, their guest and all staff. Ensures resident guest and intrusion deterrent policies are effectively followed. Check the surveillance system at all times. Manages resident's relationships to endure resident's retention and a high level of customer service including timely and complete resolution of resident concerns, coordinating special services, and conducting formal and informal inspections. Ability to supervise and oversee project performed by shift supervisors. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely, professional manner. Encourages staff to behave in a professional manner and comply with company's safety standards. Ensure that all documents are updated and uploaded into the management support systems accurately and update accordingly. Ensure violations and work orders are processed regularly as required. Perform regular rounds of the property to insure the established safety procedures and rules are being followed by staff, residents, their guest and vendors (contractors). Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Work Environment The position will be mostly indoor and will require standing and sitting throughout the day. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a part time position. Saturday and Sunday from 10am to 8pm Required Education and Experience High School Diploma Preferred; AA or BA degree Must possess strong managerial background. Must be proficient and working knowledge of Microsoft Office Applications. Minimum of one (1) year related experience and/or training. Bi-lingual; Spanish and English. Position Supervision Employee reports directly to the Property Manager. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 7d ago
Front Desk Agent
KW Property Management LLC 4.7
Miami, FL jobs
The front desk team member creates a welcoming and meaningful experience by providing information and resources to residents and guests, acting as a central point of communication and delivering exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acquire and maintain current knowledge of the client's community documents, policies, and procedures. Enter all resident packages into the system promptly and store them in the designated package room. Obtain resident signatures upon package delivery. Ensure life safety systems are operational and functioning; take corrective action as necessary to ensure the safety of the building, residents, guests, and staff. Ensure resident guest and intrusion deterrent policies are consistently followed. Monitor the surveillance system at all times. Manage resident relationships to promote resident retention and maintain a high level of customer service, including timely resolution of resident concerns, coordination of special services, and conducting formal and informal inspections. Supervise and oversee projects performed by shift supervisors. Set and uphold the highest standards of performance and instill these standards in staff through direct oversight and follow-up to ensure service quality. Respond to phone calls and correspondence in a timely and professional manner. Encourage staff to act professionally and comply with company safety standards. Ensure all documents are accurately updated and uploaded into management support systems. Ensure violations and work orders are processed regularly and in accordance with established procedures. Conduct regular rounds of the property to ensure safety procedures and rules are followed by staff, residents, guests, and vendors/contractors. Prepare detailed reports of daily activities and irregularities, including equipment or property damage, theft, unauthorized persons, or unusual occurrences. Work Environment This position is primarily indoors and requires standing and sitting throughout the shift. Physical Demands The physical demands described are representative of those required to successfully perform the essential functions of this position. Occasional sitting, standing, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing up to 30 pounds. Requires manual dexterity, auditory and visual acuity, and the ability to follow written and verbal instructions and procedures. Position Type and Schedule Full-time position Monday through Friday, 7:00 AM to 3:00 PM Required Education and Experience High School Diploma required Associate's or Bachelor's degree preferred Strong managerial background required Proficient working knowledge of Microsoft Office applications Minimum of one (1) year of related experience and/or training Bilingual (Spanish and English) preferred Position Supervision This position reports directly to the Property Manager. Other Duties This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required. Duties may change at any time, with or without notice.
$27k-32k yearly est. 2d ago
Front Desk Agent
KW Property Management LLC 4.7
Boca Raton, FL jobs
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities for management. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be mostly indoor and will require team member to stand frequently. Team member will be required to walk the property interior and exterior regularly on a rotational basis . Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 3d ago
Front Desk Agent
KW Property Management LLC 4.7
Boynton Beach, FL jobs
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities for management. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be mostly indoor and will require team member to stand frequently. Team member will be required to walk the property interior and exterior regularly on a rotational basis . Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 14d ago
Front Desk Agent (Floater)
KW Property Management Careers 4.7
Fort Lauderdale, FL jobs
The Front Desk Agent floater team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel This position will require travel between multiple locations. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry or hospitality degree program highly preferred Must have a valid FL. Driver's License. Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 60d+ ago
Front Desk Agent (Night Shift)
KW Property Management Careers 4.7
Fort Lauderdale, FL jobs
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities for management Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Experience and Education High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 28d ago
Front Desk Agent
KW Property Management LLC 4.7
Fort Lauderdale, FL jobs
Schedule Wednesdays & Thursdays 3:00 p.m.- 11:00 p.m. Saturdays & Sundays 3:00 p.m.- 11:00 p.m. The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 28d ago
Front Desk Agent
KW Property Management Careers 4.7
Fort Lauderdale, FL jobs
Schedule Wednesdays & Thursdays 3:00 p.m.- 11:00 p.m. Saturdays & Sundays 3:00 p.m.- 11:00 p.m. The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 27d ago
Front Desk Agent (Part Time- Overnight)
KW Property Management Careers 4.7
Aventura, FL jobs
Schedule: Saturday/Sunday 11PM-7:30AM The Front Desk Agent team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 29d ago
Front Desk Agent
KW Property Management LLC 4.7
Hollywood, FL jobs
Schedule: The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities for management. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be mostly indoor and will require team member to stand frequently. Team member will be required to walk the property interior and exterior regularly on a rotational basis . Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 11d ago
Front Desk Agent (Floater)
KW Property Management Careers 4.7
West Palm Beach, FL jobs
The Front Desk Agent floater team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel This position will require travel between multiple locations. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry or hospitality degree program highly preferred Must have a valid FL. Driver's License. Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 60d+ ago
Front Desk Agent (Overnight)
KW Property Management LLC 4.7
Miami Beach, FL jobs
The front desk team member creates a welcoming and meaningful experience by providing information and resources to residents and guests, acting as a central point of communication and delivering exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acquire and maintain current knowledge of the client's community documents, policies, and procedures. Enter all resident packages into the system promptly and store them in the designated package room. Obtain resident signatures upon package delivery. Ensure life safety systems are operational and functioning; take corrective action as necessary to ensure the safety of the building, residents, guests, and staff. Ensure resident guest and intrusion deterrent policies are consistently followed. Monitor the surveillance system at all times. Manage resident relationships to promote resident retention and maintain a high level of customer service, including timely resolution of resident concerns, coordination of special services, and conducting formal and informal inspections. Supervise and oversee projects performed by shift supervisors. Set and uphold the highest standards of performance and instill these standards in staff through direct oversight and follow-up to ensure service quality. Respond to phone calls and correspondence in a timely and professional manner. Encourage staff to act professionally and comply with company safety standards. Ensure all documents are accurately updated and uploaded into management support systems. Ensure violations and work orders are processed regularly and in accordance with established procedures. Conduct regular rounds of the property to ensure safety procedures and rules are followed by staff, residents, guests, and vendors/contractors. Prepare detailed reports of daily activities and irregularities, including equipment or property damage, theft, unauthorized persons, or unusual occurrences. Work Environment This position is primarily indoors and requires standing and sitting throughout the shift. Physical Demands The physical demands described are representative of those required to successfully perform the essential functions of this position. Occasional sitting, standing, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing up to 30 pounds. Requires manual dexterity, auditory and visual acuity, and the ability to follow written and verbal instructions and procedures. Position Type and Schedule Full-time, overnight position Monday through Friday, 11:00 PM to 7:00 AM Required Education and Experience High School Diploma required Associate's or Bachelor's degree preferred Strong managerial background required Proficient working knowledge of Microsoft Office applications Minimum of one (1) year of related experience and/or training Bilingual (Spanish and English) preferred Position Supervision This position reports directly to the Property Manager. Other Duties This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required. Duties may change at any time, with or without notice.
$27k-32k yearly est. 8d ago
Front Desk Agent / Part Time Weekend
KW Property Management LLC 4.7
Marco Island, FL jobs
Schedule is Part Time Weekends The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Accept and process packages delivered to the front desk. Assist the Concierge with delivering packages as needed. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work may vary and be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the hospitality industry highly preferred Position Supervision Employee reports directly to the Director of Operations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 30d ago
Front Desk Agent (Part Time)
KW Property Management LLC 4.7
North Miami Beach, FL jobs
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Schedule: Part Time Position Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determined at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Driver's License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. 2d ago