Casual clerk job description

The Casual Clerk (Union) will perform various office support and administrative functions for the Operations/Facility Manager and their management staff. Support the functions of the office through various tasks and duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Perform clerical assignments in accordance with established procedures and under general instruction.
* Perform money-related functions including preparation of bank deposits and driver collect bills to assure positive cash flow for the facility and corporation. OS&D (Overages, Shortages, and Damages) including yard and dock checks, claims assistance, cashiering and customer service duties as required.
* Ensure incoming and outgoing shipments are correct, including paperwork, tracking and expediting shipments.
* Handle hazardous material breakouts, bills of lading, manifests, and all other related shipping and receiving documents to ensure accuracy and government compliance.
* Compile data for routing reports, as directed.
* Post information to records, prepare invoices and sort and distribute mail.
* Review and maintain various reports and ensure proper authorization for company functions and purchases are obtained.
* Assist in the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy.

COMPETENCIES
* Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
* Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
* Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
* Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
* Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
* Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

BENEFITS
* Competitive pay starting at $16.00 / hour

MINIMUM REQUIREMENTS
* High School diploma or equivalent.
* Effective organizational, planning and prioritization skills.
* Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel).
* Excellent verbal, written and interpersonal communication skills

PREFERRED QUALIFICATIONS
* Some college or related training.
* Experience in the transportation industry.

WORKING CONDITIONS

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

Job Type: Part-time

Pay: $16.00 per hour

Work Location: One location

**JOB SUMMARY**

The Casual Clerk (Union) will perform various office support and administrative functions for the Operations/Facility Manager and their management staff. Support the functions of the office through various tasks and duties.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

1. Perform clerical assignments in accordance with established procedures and under general instruction.

2. Perform money-related functions including preparation of bank deposits and driver collect bills to assure positive cash flow for the facility and corporation. OS&D (Overages, Shortages, and Damages) including yard and dock checks, claims assistance, cashiering and customer service duties as required.

3. Ensure incoming and outgoing shipments are correct, including paperwork, tracking and expediting shipments.

4. Handle hazardous material breakouts, bills of lading, manifests, and all other related shipping and receiving documents to ensure accuracy and government compliance.

5. Compile data for routing reports, as directed.

6. Post information to records, prepare invoices and sort and distribute mail.

7. Review and maintain various reports and ensure proper authorization for company functions and purchases are obtained.

8. Assist in the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy.

**COMPETENCIES**

1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.

4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.

5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**BENEFITS**

+ Competitive pay starting at $16.00 / hour

**Job Requirements**

**MINIMUM REQUIREMENTS**

1. High School diploma or equivalent.

2. Effective organizational, planning and prioritization skills.

3. Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel).

4. Excellent verbal, written and interpersonal communication skills

**PREFERRED QUALIFICATIONS**

1. Some college or related training.

2. Experience in the transportation industry.

**WORKING CONDITIONS**

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

**PHYSICAL DEMANDS**

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer

The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.
Responsibilities & Competencies

HEARTS

* Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.

* Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.

* Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

HANDS

* Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.

* Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Move product from delivering truck to sales floor as needed.

* Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.

* Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency.

MINDS

* Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events.

* Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand.

* Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.

INSPIRE

* Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.

* Works with Store Management and other Team Members on projects in a friendly and professional manner.

* Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.

* Ability to work with customers and team members

* Ability to maintain a safe work environment

* Ability to interact collaboratively with others

* Ability to get work accomplished through others

* Ability to communicate effectively in a group environment

* Ability to work a varied schedule based on business needs

Applicable laws may place restrictions on a Team Members ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform.

Physical Demands

* Stand during an entire shift (other than normal break time).

* Continuously walk around all areas of the store throughout shift.

* Read written instructions, reports, and other information on paper and computer screens.

* Orally communicate with customers and other team members on consistent basis throughout their shift.

* Input data on computer keyboard and handheld units.

* Use 2-way radios (hear incoming messages and provide verbal response).

* Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.

* Lift, place, and arrange items on shelves and racks.

* Bend down and reach above head.

* Climb and descend ladder.

* Individually lift up to 50 pounds unassisted, and group lift +50 pounds up to -97 pounds (lifting 2lbs on a constant basis, 10lbs on a frequent basis).

Expected Availability

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Experience

Experience

Minimum - No experience required

Preferred - 1-3 years previous experience in a customer centric environment

This position will be located at:

14569 N US Highway 25 E Unit26 Corbin, KY 40701

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.