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  • Training Specialist

    Surge Staffing 4.0company rating

    Catalog specialist job in Columbus, OH

    The Training Specialist will be a part of the Training Team. This position will assess needs and conduct training in the field for Staffing Specialists and Managers and other office personnel. This position will also be responsible for measuring and evaluating the effectiveness of this training and make recommendations for continual improvement. ▪ Communicate with all participants and managers the pre-training event and make sure all pre-work or prestudy for the training class is accomplished. ▪ Work with the Training Department to translate key Training resources as needed (How To Guides, PowerPoints, video content, and more). ▪ Assist with the communication and support of field bilingual team members. This may include phone calls, email communication or hosting small group training calls via Zoom. ▪ Manage and efficiently coordinate training schedules, rooms, equipment and supplies, travel and other expense items to minimize the cost of training. ▪ Continually learn and develop knowledge of the financial, sales, service and marketing pieces of the operations through digesting direct feedback so that can continually improve the ability to coach, lead and effectively convey those components at a management level of adult learning. PRIMARY FUNCTIONS & RESPONSIBILITIES Schedule and conduct classroom training developed by Training Department for Staffing Specialists, Managers and other personnel as needed. Conduct classroom training in a facilitative, as opposed to educative, style and in accordance TITLE: Training Specialist with the adult learning principles. Ensure that the training is received in a timely manner according to the policies and procedures established by the Training Department. Implement and modify as needed procedures for following up on all training events as well as the measurement of on-the-job performance and Branch performance improvements. Collaborate with the manager to establish then implement and track pre and post training procedures/tools for managers of all participants to ensure learning readiness and transfer of learning to the job. Match the e-learning products and training schedules to the classroom learning schedules for job specific learning tracks to maximize just in time learning and performance effectiveness. Consult with management to identify area specific training concerns and development needs regarding employees' knowledge, skills, and job performance. Recommend solutions that align with the needs and improve performance and results. Educate all management in the assigned region on the effective use of training to reduce unnecessary training expenditures. Ensure the right training for the right person at the right time. QUALIFICATIONS & SKILLS Ability to work well with variety of audiences. Good listening, consultative and performance analysis skills. Ability and willingness to travel 20-25% or more of the time. Must be able to travel out of state to help set up and train new offices. Excellent attention to detail, organizational skills, and follow through. PC proficiency in MS Office, including Word and Excel and Outlook. Self-starter with the ability to work independently with little supervision. Ability to manage multiple tasks/deadlines in dynamic, fast paced environment. Ability to communicate effectively and tactfully with others. Ability to work with other team members as well as independently. Cooperative, team-oriented, patient, calm under pressure. Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities. Strong written and verbal communication skills. Ability to advise, counsel, guide and influence the opinions of others (e.g. customers and employees). Ability to analyze and evaluate people, data and things to determine courses of action. Create and maintain a positive professional learning environment. If interested please apply. EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
    $34k-49k yearly est. 1d ago
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  • Remote People Strategy & Programs Specialist

    Nava 4.0company rating

    Remote catalog specialist job

    A consultancy and public benefit corporation is seeking a People Strategy Specialist to enhance performance management, employee experience, and support team health. Responsibilities include managing performance cycles, coordination of engagement surveys, and supporting leadership initiatives. The ideal candidate has experience in performance management and is skilled in data analytics. This role offers remote work flexibility and competitive compensation in the range of $70,000 - $80,000 annually. #J-18808-Ljbffr
    $70k-80k yearly 2d ago
  • Senior MSL - Stroke & Thrombosis (DC/Remote)

    Bayer Cropscience Limited

    Remote catalog specialist job

    A global healthcare company in Washington DC is looking for a Senior Medical Science Liaison to develop relationships with healthcare providers and conduct educational presentations. The ideal candidate will have a BA/BS degree, MSL experience, and excellent communication skills. Responsibilities include delivering educational content, supporting research aligned with medical strategy, and liaising with key stakeholders. The position offers a salary range of $156,000 to $234,000, along with a comprehensive benefits package. #J-18808-Ljbffr
    $156k-234k yearly 2d ago
  • Remote Senior Payments Platform PM - Auth & APIs

    Zero Hash

    Remote catalog specialist job

    A financial technology company is seeking a Senior Product Manager to lead and scale their account-linking and authentication infrastructure. You will manage the strategy and execution of the core Auth product area, ensuring reliable and secure systems. The ideal candidate will have 3+ years experience in product management, a strong background in payments, and excellent communication skills. This position is remote, preferred in a timezone close to the east coast of the U.S. #J-18808-Ljbffr
    $80k-121k yearly est. 5d ago
  • Housing and Community Development Specialist

    The Cloudburst Group 4.1company rating

    Remote catalog specialist job

    The Cloudburst Group is a unique small business working at the intersection of domestic and international development to support government programs that benefit low-income and vulnerable populations. The Cloudburst Group offers a robust benefits program to full-time, part-time, and intermittent employees based on their eligibility. The plan includes 120 hours of paid time off, 11 paid holidays, health insurance, life insurance, retirement savings with an employer match, flexible spending accounts, and supplemental benefits.The expected compensation range for this position is $75,000 to $90,000 yearly, payable on a semi-monthly basis.We have an exciting opportunity for a Housing and Community Development Specialist to join our Housing & Community Development Team. Cloudburst has a growing portfolio of state and local clients who need assistance with basic federal grant management, as well as support with strategic planning, project implementation, and technical assistance for CDBG, HOME, and HOME-ARP programs. We're looking for someone who: Is motivated to help local governments and states strategically and effectively manage CDBG, HOME, and HOME-ARP programs.Has a passion and interest in building knowledge, capacity, and relationships with local government clients.Has experience managing a CDBG, HOME, and/or HOME-ARP program and uses regulatory requirements for a wide variety of eligible activities.Has experience managing multiple projects across diverse teams.ResponsibiitiesThis position will provide project management and program technical assistance to support the successful planning and implementation of federal funds, including leading teams and facilitating decision-making. It will require flexibility, self-motivation, and the willingness to work and collaborate in remote settings. Specific responsibilities include, but are not limited to: Providing technical assistance to local jurisdictions and states to support the use of HOME, HOME-ARP, and CDBG funds. Working with grantees to develop program guidelines, policies and procedures, monitoring checklists, and other program implementation tools.Staying current on HUD policy priorities and advising communities on compliance with HUD regulations. Advising grantees on program administration and management, including project eligibility, subrecipient management and oversight, and monitoring.Providing training and capacity building for CDBG or HOME grants managers.Managing small to large-scale projects and project teams through creating and enforcing timelines, monitoring budget and scope, and providing high-quality deliverables to clients.Providing coordination and administrative support (including project management, meeting preparation and documentation, and budget tracking) for various internal and external initiatives. Creating and maintaining relationships with state and local clients across the country. Requirements Bachelor's degree in a related field, advanced training, or equivalent experience, and at least ten years of related experience, or a Master's degree in a related field with at least eight years of related experience in managing CDBG or HOME programs.Knowledge of CDBG or HOME program management, including activity eligibility, program administration, and program best practices. Knowledge of cross-cutting regulations such as uniform guidance, uniform relocation, environmental review, labor standards, and fair housing.Working knowledge of program planning requirements: Consolidated Plans, Annual Action Plans, and CAPERs. Knowledge of and ability to use and train on HUD planning and reporting systems (i.e., IDIS).Knowledge of HUD CPD formula grant programs: CDBG, HOME, HOME-ARP, and other CPD grant program knowledge is a plus. Ability to manage a team of subject matter experts, ensuring quality control and meeting the expectations of clients.Ability to prioritize concurrent tasks while working under strict deadlines in a fast-paced environment.Exemplary interpersonal skills and ability to work on remote and in-person teams.Willingness to learn new skills and programs.Excellent oral and written communication.Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint), Google Apps (Gmail, Chat, Meet, Drive, Docs, Sheets, Slides), and other remote collaboration and communication tools (Dropbox and Zoom). About Cloudburst The Cloudburst Group (Cloudburst) is a mission-driven Women-Owned Small Business whose staff strives to create impact, empower communities, and build resiliency. Cloudburst works at the intersection of domestic and international development to improve the effectiveness of programs and investments targeted to build social, economic, and environmental resilience in the U.S. and abroad.The Cloudburst Group is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Cloudburst will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Salary Description $75,000 to $90,000, yearly
    $75k-90k yearly 6d ago
  • County Intellectual Disabilities Program Specialist 1 (Local Government) -Cameron-Elk County MH/ID

    Commonwealth of Pennsylvania 3.9company rating

    Remote catalog specialist job

    Are you looking for a challenging, yet rewarding career? If so, bring your knowledge and talent to our dedicated team at the Cameron/Elk Behavioral & Developmental Program Office. As a County Intellectual Disabilities Program Specialist 1, you will have the opportunity to review, analyze, evaluate, monitor, and coordinate the Home and Community Based Services offered through the Office of Developmental Programs. If you are passionate about working in an environment that serves to help others, this is the perfect job for you. Take charge of your future and apply today! We offer very robust medical benefits and paid time off (PTO) as well as a Public Student Loan Forgiveness Program for eligible employees. DESCRIPTION OF WORK As a Program Specialist 1, your duties will involve program planning, development, and implementation, as well as providing technical assistance to contract providers and agency staff. You will be responsible for Quality Management, including maintaining, tracking, and reporting results to stakeholders. Work also involves reviewing and approving incident reports along with analyzing data, developing reports, and reporting trends to staff and providers. You will have the opportunity to perform community outreach activities through collaborative meetings and developing a quarterly newsletter. Additional responsibilities include: Coordinating with a variety of departments to develop policies and procedures Overseeing the process of Individual Support Plan development Assisting Providers with claims resolution or billing issues Participating in the Office of Developmental Program's Academies Acting at the subject matter expert for employment Maintaining a high standard of confidentiality Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 3:30 PM, with a 30-minute lunch, Monday - Friday or 7:00 to 4:15 PM, with a 30-minute lunch, Tuesday - Friday Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Ridgeway. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Cameron or Elk County. If no eligible candidates who live within Cameron or Elk County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirements: This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $32k-41k yearly est. 6d ago
  • Data Catalog Specialist

    Arbitration Forums Inc. 4.1company rating

    Remote catalog specialist job

    DEPARTMENT: Data Insights and Innovation JOB TITLE: Data Catalog Specialist JOB CODE: DCS REPORTS TO: Data Governance, Lead FLSA STATUS: Exempt EMPLOYMENT TYPE: Full-Time JOB PURPOSE: This role at Arbitration Forums is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion). The Data Catalog Specialist drives and supports our data governance initiatives and ensures the integrity, quality, and security of our organization's data assets. This role is responsible for defining, implementing, and managing our data cataloging and metadata management practices as part of our overall data governance program. This role is an SME for AF in the areas of data classification, cataloging, lineage harvesting and plotting, and metadata, contributing to the quality and security of our data, ensuring that data assets are documented, discoverable, and accessible for utilization in advanced analytics, data science, machine learning, and AI-powered applications. DEPARTMENTAL EXPECTATION OF EMPLOYEE Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model Acts as a role model within and outside AF. Performs duties as workload necessitates. Maintains a positive and respectful attitude. Communicates regularly with the departmental leader about department issues. Demonstrates flexible and efficient time management and ability to prioritize workload. Consistently reports to work on time, prepared to perform duties of the position. Meets Department productivity standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop, implement, and maintain strategies for data discovery, cataloging, and metadata management. Ensure that the quality of the data cataloged meets company standards and adheres to internal guidelines. Curate and validate metadata for integrity and accuracy, ensuring that taxonomies and structures are captured to provide additional context. Maintain clear lineage information and establish source of truth for data items, including mapping and reconciliation of information. Work with data owners to ensure that taxonomies are aligned with business definitions. Define and measure the key performance indicators (KPIs) associated with data cataloging and lineage, identifying deviations and recommending corrective actions. Enable effective data stewardship and accountability through the definition of supporting processes and implementation of procedures in cataloging tools. Lead and drive to completion efforts to capture and maintain metadata, including data lineage, data quality, and data usage information. Provide guidance to employees on data governance and cataloging processes and procedures, as well as training on the data governance tool stack. Raise awareness of data management best practices and their importance to business operations. Foster a culture of data stewardship, collaboration, and continuous improvement. Monitor compliance with data governance policies and assess effectiveness of controls. Prepare and present data governance reports, dashboards, and metrics to senior leadership. QUALIFICATIONS Bachelor's or Master's degree in Computer Science, Information Systems, Data Science, or a related field. 6 years of experience in data cataloging tools and platforms. In-depth understanding of metadata management principles and practices, as well as strong working knowledge of frameworks, processes, and tools for data lineage plotting and harvesting. Strong understanding of data governance principles, frameworks, and best practices. Familiarity with regulatory requirements and industry standards related to data privacy and security. Technical Skills: Proficiency in data modeling, database design, and data warehousing (e.g., SQL, NoSQL, Hadoop, MS Azure cloud, etc.). Understanding of cloud-based data platforms (Snowflake, Databricks). Experience with ETL/ELT tools and data integration technologies (e.g., Apache, DBT, Informatica, Matillion, Talend). Working knowledge of cloud services (i.e., MS Azure, AWS, Google Cloud). Strong understanding of data catalogs and lineage plotting practices and tools (Unity, Purview). Familiarity with data visualization and reporting tools (e.g., Webfocus, Power BI). Proficiency in programming languages such as Python or R. Soft Skills: Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills to collaborate with cross-functional teams. Ability to lead projects and mentor junior staff. Auto Insurance claims industry experience preferred. AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $57k-93k yearly est. Auto-Apply 56d ago
  • Technical Training Specialist

    E2 Optics 4.1company rating

    Catalog specialist job in Columbus, OH

    Why E2 Optics? ⚡ Join our team and shape the future of connectivity: Technical Training Specialist at E2 Optics! ⚡ Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do The primary role for this position is to administer and effectively transfer knowledge for technical E2IQ Development training programs. The scope of instruction includes, but is not limited to Introductory and Technical Bootcamps, customized technical instruction, and ad hoc “tutoring” duties as needed. Contributes to the development of new training curriculum and maintains updates to existing training content. The Technical Training Specialist collaborates with local leadership to define technical training needs based on required skills/competencies then delivers effective and timely training events to meet those needs. Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Exemplify and promote Core Values to foster and safeguard family-centric culture. Collaborates with local leadership to define required skills and competencies then incorporate into training content. Administer both academic and hands-on training methodologies that closely emulate expectations for execution in the client's space. Contributes to developing effective training materials utilizing a variety of media. Practices excellence in the transfer of knowledge to trainees using effective teaching and learning strategies. Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities. Collaborates with internal disciplines (Operations, Safety, Quality) to design and develop internal technical training programs incorporating both academic and hands-on training techniques. Performs “Train the Trainer” activities to develop local technical training capabilities for existing content and standards. Works with internal customers to develop standards consistent with training content. Conducts duties in a positive and professional manner consistent with E2 Optics business expectations. Supports and promotes E2 Optics policies, programs, and services. Travel: 10-25 % Training is conducted at E2 Optics BICSI ATFs and remote E2 Optics sites. What We Are Looking For High School Diploma or GED required Manufacturer Technical Certifications, (i.e., Fluke, Corning, CommScope, etc.). BICSI Installation certification is preferred. 30hr OSHA required. 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology. Familiar with Fluke, Viavi and other testing equipment. Solid working knowledge of principles and procedures for personnel training and methodology. Ability to read technical specifications and blueprints. Maintains current knowledge of industry practices, procedures, codes, standards, and operations. Review and analyze internal and external subject matter and assigns appropriate continuing education credits in accordance with established policy and procedures. Adheres to established policy and procedures for training requests. Ability to evaluate training needs, training methods, and development of training strategies. What We Offer Competitive pay Opportunities for professional development and career growth. BICSI Training Facilities A supportive and inclusive work environment. Health, dental, and vision insurance. Paid time off and holidays. Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
    $39k-59k yearly est. Auto-Apply 46d ago
  • Clinical Training Specialist II

    RWD Consulting

    Remote catalog specialist job

    Clinical Training Specialist - Level II Bethesda, MD-On Site Only Salary: $105,000 annually Benefits: medical, dental and vision, life LTD, STD and 401k with company match Role Designation: Health IT Senior Clinical Systems Trainer - Level II IT Security Designation: None Investigation Required: Tier 1 (T) IA Technical/Management Designation: Not Required Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency. Experience working with distance learning tools and presenting in a remote-work environment Functional Responsibility: Develops teaching outlines and determines instructional methods, using knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, or workshops. Prepares, organizes and heads training sessions covering standard training, specialized training or counseling in designated areas. Prepares training plans and curriculum. Develops computer-based training with tools such as Adobe Captivate. Minimum Education: Bachelor's degree and/or equivalency. Responsibilities include but are not Limited to: Assesses, designs, and conceptualizes health information technology training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops and revises health information technology training courses. Prepares training catalogs and course materials. Trains personnel by conducting formal classroom courses, workshops, and seminars. Application of common Health IT industry practices when supporting Clinical/Healthcare environments. Utilizes understanding of Health IT process and systems to produce Health IT training related deliverables.
    $105k yearly 60d+ ago
  • Remote Federal Training Specialist

    Trilogy Federal

    Remote catalog specialist job

    Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a Training Specialist with knowledge and experience in development, preparation, delivery, execution, and evaluation of training initiatives required to support the successful deployment of an ERP solution for a large federal agency, The Veterans Health Administration (VHA). The chosen candidate must have a deep understanding of VHA's fiscal policies, financial workflows, and system touchpoints to translate complex operations into clear, actionable training materials This role comes with a focus on supporting user community with transition to new technology solution. Primary Responsibilities: Attend and participate in meetings with client stakeholders. Create development of training materials to include: instructor led training course-ware, E-Learning course-ware, job aids, and supplemental materials for end user and help desk support. Conduct Virtual Instructor Led Training Sessions. Contribute to the creation, review and maintenance of training deliverables to include: Training Plans, Training Curriculum, Training Summary Plan, Plan of Instruction, and Training Evaluation Strategy. Implement consistent look and feel for all training materials. Evaluate needs of the user community and plan training programs accordingly. Manage the preparation and delivery of classroom training activities specific to deployment site requirements. Support cross-functional activities with the Organizational Change Management, Communications, Functional, and Deployment teams and build solid relationships with those teams. Develop Quick Reference Guides, workflow documentation, process maps, and other artifacts that illustrate both current processes, compliance requirements, and the future Momentum environment Support sustainment by identifying training gaps, creating user support tools, and ensuring all training content reflects real operational needs Expertise with VHA/VHA program office processes and systems (FMS, VISTA, IFCAP and data) Minimum Requirements: Bachelor's Degree Deep understanding of VHA's fiscal policies, financial workflows, and system touchpoints to translate complex operations into clear, actionable training materials 8+ years designing and developing course curriculum and training materials Experience developing instructor led training course-ware 3+ years executing virtual classroom training 2+ years creating eLearning/CBT content 2+ years assessing learning effectiveness Excellent communication skills; written and verbal Strong command of MS Office tools Team building, organization, and leadership skills The ability to obtain a public trust Preferred Qualifications: Experience with Department of Veterans Affairs and/or Veterans Health Administration is a plus. Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement $105,000 - $120,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $63k-104k yearly est. Auto-Apply 4d ago
  • Clinical Training Specialist

    Cohere Health

    Remote catalog specialist job

    Cohere's Provider & User Management team is responsible for ensuring that provider organizations are supported throughout their lifecycle of using the platform. This role will ensure our 24/7/365 digital library has the right tools and information across all government lines of business. The Clinical Training Specialist position is a crucial role in our organization. As a Clinical Training Specialist, you will work closely with many teams at Cohere to deeply understand our mission and the providers engaging with Cohere's products and services. You will need to understand the perspective of provider organizations and the challenges they face. You will use this knowledge to create our training strategy for Cohere's government lines of business to bring Cohere's training and education processes to best in class. You will help the team create programs and materials that resonate with providers and members, leveraging both your creative and communication skills. The Clinical Training Specialist will be highly organized in order to plan and execute all Cohere training sessions and activities at a national scale, successfully engaging thousands of provider organizations to drive adoption of Cohere's digital platform. What you'll do: Ensure best in class live and digital training and education. Be responsible for all government onboarding training development Build out our LMS and training toolkit to ensure scaling and success. Manage the development of engaging training materials and reporting out on metrics support success. Continuously review existing training materials/videos and webinars to determine accuracy, effectiveness, and relevance. Gain a deep understanding of Cohere's product and our provider partners to ensure we have the right tools to scale and be best in class. Deliver high-quality, professional webinars and other demos remotely. Incorporate user feedback to constantly iterate and improve our services. Collaborate with clinical SMEs to gather information and translate clinical processes into effective training materials. Ensure all training content is accurate, clinically sound, and aligned with regulatory and compliance standards. What you'll need: Bachelor's degree in Nursing, Healthcare, or a related clinical field. 5-7 years of experience in a customer service, client-facing, or customer success role. 2+ years of experience designing and delivering training programs at scale. Experience in healthcare and technology environments; direct experience working with patients and/or providers is a plus. Background in clinical content writing, instructional design, and/or training development. Experience working with government healthcare programs, particularly CMS, including engagement with provider and/or member populations. Demonstrated ability to manage and prioritize a large portfolio of practices, independently focusing efforts on the highest-impact activities. Prior experience managing mid- to large-scale projects. Strong attention to detail, particularly when creating and maintaining training materials, marketing assets, and collateral. Solid understanding of Learning Management Systems (LMS) and the functionality required to deliver best-in-class training experiences. Proven ability to deliver training to large audiences, both in-person and virtually. Skilled at understanding diverse stakeholder perspectives and addressing challenges clearly and constructively. Ability to translate complex information into clear, effective training materials across multiple formats for business users. Excellent interpersonal, verbal, and written communication skills. Intellectually curious with a continuous improvement mindset toward work and business processes. Comfortable working cross-functionally with multiple remote teams. Experience using project management tools such as Jira and/or Monday.com. Experience creating content for healthcare technology platforms and/or electronic health record (EHR) systems. Pay & Perks: 💻 Fully remote opportunity with about 10% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Up to 184 hours (23 days) of PTO per year + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $75,000 to $85,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: Connect with Talent Acquisition for a Preliminary Phone Screening Meet your Hiring Manager! Behavioral Interview(s) *Subject to change About Cohere Health: Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members. With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can't wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal. #LI-Remote #BI-Remote
    $75k-85k yearly Auto-Apply 9d ago
  • Training Specialist, Property & Casualty Training and Development

    Higginbotham 4.5company rating

    Remote catalog specialist job

    The Training Specialist for P&C Training and Development is responsible for conducting workflows, procedures, and system training using Applied Epic and CSR24 agency management systems. This role supports new hires, existing employees, and employees from our new partner offices (newly acquired agencies), ensuring consistent adoption of agency standards, processes, and best practices. Supervisory Responsibilities: N/A Essential Tasks Instruct new and existing employees on the proper use of Applied Epic and CSR24 agency management systems in accordance with established workflows and procedures Deliver follow-up and refresher training for existing employees Facilitate training using a variety of instructional methods, including virtual training via Zoom group sessions and one-on-one training Conduct companywide webinars and workshops Provide classroom style (in-person) training when onsite, supporting employees from newly acquired offices Teach Property & Casualty insurance workflows, e.g. marketing, endorsements, certificates, policy changes, renewals, and transactions Create and follow acceptable documentation standards related to employee training Maintain accurate employee training records, including attendance, completion status, and competency tracking, within designated systems and workflows Adhere to all company and departmental policies and procedures Offer Help Desk assistance Core Competencies: Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction Dependability: Acknowledgment of the importance of being present and punctual. Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: Commercial Lines P&C experience required (agency/desk experience) Personal Lines P&C experience preferred Licensing and Credentials: Active General Lines or Property & Casualty License required Systems: Proficient with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook Zoom experience preferred Applied Epic experience required CSR24 system experience preferred Location: This is a fully remote position apart from required travel (within the contiguous United States) to newly acquired offices for training and “go-live” support (approximately 3 weeks annually) Physical Requirements: Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program Company paid holidays, plus PTO Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. *Applications will be accepted until the position is filled
    $52k-83k yearly est. 10d ago
  • Automotive Technical Training Specialist (REMOTE)

    Niterra

    Remote catalog specialist job

    About Us Founded in 1936, Niterra North America, Inc. (Formerly NGK Spark Plugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society. About The Role We're seeking an experienced Technical Training Instructor to join our dynamic Automotive training team. The ideal candidate will be a driven individual with strong technical/diagnostic automotive experience, including leading technical training in the automotive industry. ASE Certification A6, A8, and L1 (or ability to get L1 within first year) strongly preferred. As a subject matter expert, you will lead technical training sessions with our customers and clients. Your ability to collaborate effectively with team members and stakeholders, while maintaining a growth mindset, will be essential to our success. Key Responsibilities * Support Niterra's product & technical training programs * Increase Niterra brand visibility by conducting training and visiting shops for feedback * Attend industry events to support Niterra brands * Develop content for technical articles and videos, and in-house technical case studies * Maintain training documentation & update content as directed by the Manager of Training. Required Qualifications * Associate degree in Automotive Technology or Engineering (or equivalent experience) * 5+ years of technical/diagnostic automotive experience & leading technical training in the automotive industry * Expertise in electrical, programming, engine management drivability, and EV * ASE Certification A6, A8, and L1 (or ability to get L1 within first year). ASE Master Tech with L1 preferred. * Excellent presentation, training, interpersonal, written, and verbal communication skills * Proficient in oscilloscope and scan tool data analysis * Ability to work independently and as part of a team * Ability to travel up to 60%; valid passport, driver's license, and acceptable driving record. Physical Requirements: * Ability to see and hear (correctable) * Ability to lift up to 50 pounds * Ability to stand, bend and walk for long periods of time * Ability to travel with public transportation * Potential Hazards: * Normal office hazards What We Offer * Comprehensive Health Benefits: Medical, dental, vision, and life insurance * Financial Security: Short-term and long-term disability coverage * Retirement Savings: 401(k) plan with a generous company match of up to 6% * Time Off: Generous paid time off, including vacation, sick leave, and holidays * Work-Life Balance: Paid maternity and paternity leave * And much more!
    $42k-66k yearly est. 60d+ ago
  • Automotive Technical Training Specialist (REMOTE)

    Niterra North America

    Remote catalog specialist job

    About Us Founded in 1936, Niterra North America, Inc. (Formerly NGK Spark Plugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society. About The Role We're seeking an experienced Technical Training Instructor to join our dynamic Automotive training team. The ideal candidate will be a driven individual with strong technical/diagnostic automotive experience, including leading technical training in the automotive industry. ASE Certification A6, A8, and L1 (or ability to get L1 within first year) strongly preferred. As a subject matter expert, you will lead technical training sessions with our customers and clients. Your ability to collaborate effectively with team members and stakeholders, while maintaining a growth mindset, will be essential to our success. Key Responsibilities Support Niterra's product & technical training programs Increase Niterra brand visibility by conducting training and visiting shops for feedback Attend industry events to support Niterra brands Develop content for technical articles and videos, and in-house technical case studies Maintain training documentation & update content as directed by the Manager of Training. Required Qualifications Associate degree in Automotive Technology or Engineering (or equivalent experience) 5+ years of technical/diagnostic automotive experience & leading technical training in the automotive industry Expertise in electrical, programming, engine management drivability, and EV ASE Certification A6, A8, and L1 (or ability to get L1 within first year). ASE Master Tech with L1 preferred. Excellent presentation, training, interpersonal, written, and verbal communication skills Proficient in oscilloscope and scan tool data analysis Ability to work independently and as part of a team Ability to travel up to 60%; valid passport, driver's license, and acceptable driving record. Physical Requirements: Ability to see and hear (correctable) Ability to lift up to 50 pounds Ability to stand, bend and walk for long periods of time Ability to travel with public transportation Potential Hazards: Normal office hazards What We Offer Comprehensive Health Benefits: Medical, dental, vision, and life insurance Financial Security: Short-term and long-term disability coverage Retirement Savings: 401(k) plan with a generous company match of up to 6% Time Off: Generous paid time off, including vacation, sick leave, and holidays Work-Life Balance: Paid maternity and paternity leave And much more!
    $42k-66k yearly est. Auto-Apply 60d+ ago
  • MSHA Technical Training Specialist

    Genpt

    Remote catalog specialist job

    MSHA (Mine Safety and Health Administration) Technical Training Specialist Please ensure you have at least three years of mining experience and be able to travel up to 50% of the time before applying for this role. The MSHA (Mine Safety and Health Administration) Technical Training Specialist teaches and supports internal employee's mandatory health and safety training for the mining industry. JOB DUTIES Delivers technical instruction for employees that work within the mines, surface, underground as well as customers. Shadows Motion instructors and learns how to facilitate existing curriculum. Teaches technical classes at MI and customer locations. Maintains class instructional materials in line with MSHA standards and regulations. Recommends course improvements. Develops new course curriculum. Works with customers to determine training needs. Maintains and assembles hands-on training equipment as needed. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree with a technical concentration and 3+ or more years of mining experience. KNOWLEDGE, SKILLS, ABILITIES Must be able to supply 3 years of the 5000-23 documentation. Extensive knowledge in the mining field Ability to educate self on new technology and practices. PHYSICAL DEMANDS: Ability to stand for long periods of time Ability to lift fifty (50) pounds. Ability to go underground when necessary. LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $46k-72k yearly est. Auto-Apply 59d ago
  • Operations Training Specialist

    Wcm White Cap Management

    Remote catalog specialist job

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for the delivery of training courses, job aids, and reference manuals to meet the developmental objectives of targeted audiences. Expected to deliver training and troubleshooting for systems and processes in areas of fabrication, rebar operations, shipping, and transportation management. Major Tasks, Responsibilities and Key Accountabilities Delivers operational training materials and facilitates all individual and group training sessions. Researches training curriculum to support current training platforms designed to support program goals and objectives. Conducts pre and post-training session analysis to determine the overall effectiveness of the session. Tracks, assess, evaluates, and measures the effectiveness of all training delivered. Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI. Nature and Scope Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior-level support or professional personnel. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Typically requires overnight travel less than 75% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Preferred Qualifications Major airport access Overnight travel up to 75% of the time Minimal weekend travel required MS365 knowledge (Excel, Outlook, Word, Power Point) Multiple project tracking and reporting Previous experience with adult learning Learning and Development document creation involvement Distribution Operational knowledge including rentals, fabrication, warehouse, sales, transportation, safety, and purchasing. Strong presentation skills to facilitate training to groups and/or individuals Oracle system experience Advanced customer service skills If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
    $46k-72k yearly est. Auto-Apply 6d ago
  • Payroll Tax Training Specialist

    Onesource Virtual Hr 4.7company rating

    Remote catalog specialist job

    OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at ************************* Position Summary/Objective The Tax Training Specialist will be responsible for developing comprehensive training materials and delivering high-quality training programs to customers on OneSource Virtual's tax compliance platform. This role requires a skilled professional with expertise in instructional design, adult learning principles, and payroll tax knowledge to create engaging, effective training content and experiences. The specialist will work closely with the Tax Compliance team, Product Development, and Customer Success teams to ensure training materials accurately reflect platform capabilities and customer needs while maintaining the highest standards of educational excellence. Essential Functions/Duties/Responsibilities Design and develop comprehensive training materials including user guides, training manuals, interactive tutorials, video content, and assessment tools for the tax compliance platform. Create multi-modal learning experiences incorporating visual, auditory, and hands-on learning approaches to accommodate diverse learning styles and preferences. Deliver engaging training sessions to customers through various formats including webinars, in-person workshops, virtual classroom sessions, and one-on-one training consultations. Collaborate with Tax Compliance Analysts to ensure training content accurately reflects current regulations, platform functionality, and compliance best practices. Utilize AI tools and platforms to enhance training material development, create personalized learning paths, and automate content updates based on regulatory changes. Assess learning effectiveness through evaluation methods, feedback collection, and performance metrics to continuously improve training programs and materials. Maintain current knowledge of tax compliance regulations, platform updates, and industry best practices to ensure training content remains accurate and relevant. Develop specialized training modules for different customer segments, including new implementations, advanced users, and specific industry verticals. Create and maintain a comprehensive training curriculum that progresses from basic platform orientation to advanced compliance management techniques. Partner with Customer Success teams to identify training needs, address customer challenges, and ensure training programs support customer satisfaction and platform adoption. Manage training schedules, coordinate customer participation, and track completion rates and certification achievements. Develop certification programs and competency assessments to validate customer proficiency and create clear achievement pathways. Create troubleshooting guides and FAQ resources to support customer self-service and reduce support ticket volume. Analyze training metrics and customer feedback to identify improvement opportunities and optimize training delivery methods and content effectiveness. Support product development teams by providing customer training perspectives on new features, user experience improvements, and platform enhancements. Competencies Expert instructional design and curriculum development skills with deep understanding of adult learning principles, engagement techniques, and assessment methodologies. Excellent presentation and facilitation abilities with confidence delivering training to diverse audiences ranging from technical users to business executives. Strong technical writing and documentation skills with ability to translate complex tax concepts and platform functionality into clear, actionable training materials. Proficiency with training development software including authoring tools, learning management systems, video production platforms, and e-learning technologies. Knowledge of payroll tax principles and compliance requirements sufficient to understand platform functionality and create accurate training content. AI tool proficiency for content creation, personalization, and training optimization including Large Language Models and specialized educational technologies. Strong project management skills with ability to manage multiple training projects simultaneously while maintaining quality and meeting deadlines. Customer-focused mindset with ability to understand diverse learning needs and adapt training approaches accordingly. Analytical skills to evaluate training effectiveness, interpret feedback data, and implement continuous improvements. Collaborative approach with ability to work effectively with cross-functional teams including compliance, product, and customer success professionals. Supervisory Responsibility This role does not have direct supervisory responsibilities but may coordinate with contractors, subject matter experts, and external training vendors as needed for content development and delivery. Qualifications and Experience Bachelor's degree in Education, Instructional Design, Communications, Business, or related field. 5+ years of experience in training development and delivery, preferably in software, technology, or financial services environments. 3+ years of instructional design experience with demonstrated ability to create engaging, effective training materials and curricula. Experience with adult learning principles, training evaluation methodologies, and competency-based education approaches. Proficiency with Microsoft Office Suite, especially PowerPoint, Word, and Excel for content development and data analysis. Experience with AI tools for content creation including Large Language Models (ChatGPT, Claude, Gemini) and AI-powered training platforms. Strong presentation skills with experience delivering training to professional audiences through various modalities including virtual and in-person formats. Expertise of payroll processes and tax compliance concepts sufficient to develop accurate training content. Preferred Skills Master's degree in Education, Instructional Design, or related field, or professional training certifications (CPTD, CPLP). Experience with learning management systems (LMS), e-learning authoring tools (Articulate, Captivate, Camtasia), and training platforms. Video production and editing skills for creating multimedia training content and interactive learning experiences. 3+ years of payroll or tax compliance experience providing deeper subject matter expertise for training content accuracy. Advanced AI integration experience including personalized learning path creation, automated content updates, and intelligent assessment systems. Experience with customer training programs in SaaS or enterprise software environments with understanding of user adoption challenges. Graphic design skills and familiarity with design software (Adobe Creative Suite, Canva) for creating visually appealing training materials. Project management certification or experience managing complex training initiatives across multiple customer segments. Experience with virtual reality (VR) or augmented reality (AR) training technologies for immersive learning experiences. Multi-language capabilities to support international customer base and create localized training content. Train-the-trainer experience with ability to develop internal capabilities and scale training delivery across the organization. #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
    $44k-69k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Training Specialist (Veterinary-Focused)

    One80 Intermediaries

    Remote catalog specialist job

    We are seeking a Customer Experience Training Specialist who will be responsible for enhancing our team's customer service skills, service delivery, and ensuring consistent, high-quality experience for our clients. This role will design, develop, and deploy consistent customer service processes, procedures, and systems to equip employees with the knowledge and skills needed to enhance and exceed customer expectations across Life & Health and Business Insurance Lines. This role has an anticipated start date of January 2026. Your Impact: Designs, develops, and delivers comprehensive training programs for customer service staff, team leaders, and supervisors covering new clients, products, work processes, system enhancements (including Five9), and behavioral skills through in-person, virtual, and web-based sessions. Manages and maintains the Five9 contact center system, ensuring alignment with business needs through proper configuration, user account management, and permissions. Creates, updates, and maintains training documentation and resources that clearly outline service standards, systems tools, policies, and procedures to support consistent staff performance. Partners with department leadership to assess staff competencies, identify skill or knowledge gaps, and implement targeted training or coaching solutions. Conducts quality audit activities (e.g., reviewing calls, policies, and notes) to ensure accuracy, compliance, and a positive customer experience; recommends and implements corrective actions as needed. Collects and reports on training and quality metrics using call monitoring and shadowing data to measure program effectiveness, identify trends, and recommend ongoing improvements. Maintains up-to-date business knowledge across Life & Health and BIL units, insurance products, policy systems, and industry trends; collaborates with Corporate Learning & Development to continuously enhance training content and delivery. Successful Candidates Will Have: Bachelor's degree in business management and administration or a related field preferred Five or more years of customer service experience, including previous training and/or leadership experience. Prior experience in the insurance industry preferred. Experience in a contact center environment with a focus on Five9 administration preferred. Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization. Life & Health and Property & Casualty (P&C) insurance licenses are desired or the ability to obtain. One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com. Pay Range: $51,800 - $59,200 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
    $51.8k-59.2k yearly Auto-Apply 13d ago
  • Manhattan Associates SCI Specialist

    4Sight Supply Chain 4.0company rating

    Remote catalog specialist job

    Job Summary:We are seeking a skilled and experienced Manhattan Associates SCI (Supply Chain Intelligence) Specialist to join our team and support the design, development, and optimization of the supply chain analytics and reporting capabilities for our Clients. The ideal candidate will have a strong background in supply chain systems and business intelligence, with specific hands-on experience implementing and supporting Manhattan SCI module. Key Responsibilities: Design, develop, and maintain reports, dashboards, and KPIs using Manhattan SCI and associated BI tools. Collaborate with business stakeholders to gather reporting requirements and translate them into technical specifications. Work closely with Client teams (WMS, TMS, OMS) to ensure data integrity and alignment across systems. Optimize existing SCI configurations, data models, and ETL processes for performance and scalability. Troubleshoot and resolve issues related to data accuracy, reporting errors, and system performance. Support testing, upgrades, and new implementation projects involving the Manhattan SCI platform. Train end-users on report usage and data interpretation. Document processes, configurations, and support procedures. Required Qualifications: Bachelor's degree in Information Technology, Supply Chain, Computer Science, or related field. 3+ years of experience working with Manhattan Associates SCI in a technical or functional role. Strong understanding of supply chain processes, warehouse operations, or transportation management. Proficient in SQL, PL/SQL, and experience with data warehousing concepts. Experience with BI tools such as Cognos, Power BI, or Tableau. Knowledge of Manhattan Active or legacy versions (WMOS, etc.) a strong plus. Ability to translate business needs into technical requirements. Strong problem-solving and communication skills. Preferred Qualifications: Experience integrating SCI with other Manhattan modules (WMS, TMS, OMS). Prior involvement in full-cycle implementations or SCI upgrades. Familiarity with cloud-based data solutions and reporting. Experience working in Agile/Scrum environments. What We Offer:- Competitive salary and benefits package- Opportunity to work with cutting-edge supply chain technology- Collaborative and inclusive work environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $55k-92k yearly est. Auto-Apply 60d+ ago
  • Entry Level Customer Training Specialist - Traveling

    Reynolds and Reynolds Company 4.3company rating

    Catalog specialist job in Worthington, OH

    ":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"OH","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2026-01-03","zip":"43085","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $64k-82k yearly est. 60d+ ago

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