Automatically apply for jobs with Zippia

Upload your resume to get started.

Catering and convention services manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical catering and convention services manager skills. We ranked the top skills for catering and convention services managers based on the percentage of resumes they appeared on. For example, 6.8% of catering and convention services manager resumes contained audio visual as a skill. Continue reading to find out what skills a catering and convention services manager needs to be successful in the workplace.

15 catering and convention services manager skills for your resume and career

1. Audio Visual

Audiovisual refers to material intended for showing to the public and has sound accompanying it.

Here's how catering and convention services managers use audio visual:

Provided meeting planners with city-wide information to include audio visual services, decorators, and transportation companies.
Organized catering services, including food and beverage, linens and audio visual equipment.

2. Guest Satisfaction

Here's how catering and convention services managers use guest satisfaction:

Implemented training course for new recruits in the banquet staff to maintain guest satisfaction and profit return.
Coached and lead hotel team to consistently deliver high guest satisfaction.

3. Delphi

Delphi is a high-level programming language that supports object-oriented design and provides rapid application development for developing applications ranging from web applications, desktop applications, mobile applications, windows applications to machine learning applications.

Here's how catering and convention services managers use delphi:

Produced detailed Banquet Event Orders and floor diagrams for catering events using Delphi and Meeting Matrix software.
Served as the Administrator before, during, & after the Delphi to Daylight Conversion.

4. Convention Services

Here's how catering and convention services managers use convention services:

Supervised, trained and served as mentor to convention services/catering sales managers and one assistant within the Catering/Convention Services Department.
Solicit Business for Corporate Catering (Holiday Parties, Meetings & Company Picnics) *Detail all aspects for Convention Services Groups.

5. Resorts

A resort is any place designated for recreation and fun. It usually includes hotels, restaurants, pools, sports grounds, and other related activities.

Here's how catering and convention services managers use resorts:

Created new Disney convention products such as themed parties and events at various Walt Disney World Theme Parks and Resorts.
Contracted and serviced meetings and events around entire Walt Disney World Resort property, including resorts and theme parks.

6. Booking

Here's how catering and convention services managers use booking:

Implemented computer based booking, Envision, to all area Hyatt hotels.
Maintained reports that evaluated revenue management performance including source of business, booking pace and geographical analysis.

7. Group Resumes

Here's how catering and convention services managers use group resumes:

Implemented personalized banquet event orders, organized room set up, sleeping room blocks through Passkey, and Group Resumes.
Worked closely with clients to create group resumes which established contract terms, vendors and agenda for hotel staff.

8. Site Inspections

Site inspection is a series of regular activities aimed at creating and maintaining safe conditions and discovering unsafe practices, including safety regulations, working conditions, and other critical areas of the construction site. The site inspection is carried out using traditional field visit methods with a paper and pen checklist.

Here's how catering and convention services managers use site inspections:

Hosted site inspections, maintained strong customer relationships and worked as a team with the Sales and Catering staff.
Lead meetings with clients and resort managers for programs and conduct site inspections for future clients.

9. Banquet Event Orders

Here's how catering and convention services managers use banquet event orders:

Created proposals to solicit clients; prepared and distributed detailed event orders to operational departments.
Focus on creating Banquet Event Orders and various policies and procedures to ensure information is distributed to different departments.

10. Culinary

Here's how catering and convention services managers use culinary:

Work as a team member with the Sales, Banquets, and Culinary departments.
Coordinated annual Bridal Showcase focused on securing new wedding opportunities through effective showcase of culinary talent, production and event design.

11. Meeting Rooms

A meeting room is a room set aside solely to hold meetings and conferences to discuss issues, set priorities, and make decisions. A meeting room also can be used to hold training sessions, brainstorming, and/or strategy sessions.

Here's how catering and convention services managers use meeting rooms:

Inspect all areas of ballrooms and meeting rooms to ensure meeting and exceeding guests expectations of a fine hotel product.
Increased hotel sales by 30% through effective space management in meeting rooms, guestrooms, and dining rooms.

12. Group Room Blocks

Here's how catering and convention services managers use group room blocks:

Organized rooming lists and group room blocks, corporate and social.
Coordinated group room blocks to optimize maximum actualization and prospect opportunities to capture/increase availability.

13. Event Planning

Here's how catering and convention services managers use event planning:

Managed event planning for 500 room business hotel with 20,000 square feet of meeting space.
Provided professional event planning and logistic services for all social event sales for this internationally recognized catering company.

14. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how catering and convention services managers use guest rooms:

Review and execute contracts to ensure accuracy of revenue, meeting space, and the proper management of guest room block.
Created profitable and desirable packages for companies who required meeting space with 10 or less guest rooms.

What skills help Catering And Convention Services Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of catering and convention services manager skills to add to your resume

The most important skills for a catering and convention services manager resume and required skills for a catering and convention services manager to have include:

Audio Visual
Guest Satisfaction
Delphi
Convention Services
Resorts
Booking
Group Resumes
Site Inspections
Banquet Event Orders
Culinary
Meeting Rooms
Group Room Blocks
Event Planning
Guest Rooms
Social Events

Menu Planning
Repeat Business
Event Space
Function Space
Client Satisfaction
Square Feet
Corporate Events
Event Management
Hotel Operations
Site Tours
Group Business
Sales Efforts
BEOs
SMERF
Front Desk

VIP
Trade Shows
Client Relationships
Upselling
Group Events
Client Expectations
Market Segments
Custom Menus
Contract Negotiations
Event Sales
Menu Selections
Group Functions
RFP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Zippia Careers
Executive Management Industry
Catering And Convention Services Manager
Catering And Convention Services Manager Skills

Updated January 8, 2025

Browse executive management jobs