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Become A Catering Associate

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Working As A Catering Associate

  • Getting Information
  • Assisting and Caring for Others
  • Handling and Moving Objects
  • Inspecting Equipment, Structures, or Material
  • Monitor Processes, Materials, or Surroundings
  • Outdoors/walking/standing

  • Repetitive

  • $22,530

    Average Salary

What Does A Catering Associate Do At St. Mary's Good Samaritan

* Communicates and addresses patient food issues/concerns and needs to Food and Nutrition Services.
* Interacts with Nursing in regards to patient nutrition needs or requirements as well as unit food service needs.
* Assists dietitian with monitoring of patients who are NPO, on liquid diets or needs to have intake recorded.
* Reacts accurately and effectively to all changes to ensure efficient timing of services, accuracy of physicians ordered modified diets.
* Is familiar with dietary restrictions on special, modified diets to ensure efficient timing of services, accuracy of physician’s ordered modified diets.
* Is familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet ordered limitations.
* Responsible for quality service reflected in internal or external patient satisfaction survey results on assigned units

What Does A Catering Associate Do At Beth Israel Deaconess Medical Center

* Sets up and prepares serving and dining areas according to specific directions and layout plans established by the catering manager.
* Transports all materials to and from the event/meeting area, following all health and safety qualifications for food and serving ware.
* Prepares food in an attractive and appetizing way and serves the food with appositive and courteous demeanor.
* Cleans, washes, peels, and cuts fruits, vegetables, and other food as necessary following safe food handling guidelines.
* Addresses immediate customer concerns, questions and needs in order to provide an optimal experience.
* Cleans and sanitizes all equipment, utensils, dining ware, linens, serving ware, and work areas.
* Restocks clean equipment, utensils, and equipment to proper storage areas

What Does A Catering Associate Do At Ascension Health

* Passes and retrieves meal trays to patients on a unit.
* Returns dirty trays to department.
* Performs assorted kitchen duties including sanitation, set-up, and completing temperature logs.
* Solves patient/customer problems and responds to patient food services needs.
* Introduces meal services program to patients in a friendly and caring manner.
* Explains menu choices to patient.
* Assists patients with meal selections prior to each meal based on their prescribed therapeutic diet and food preferences.
* Assembles trays according to patient's menu on tray tickets in a timely and accurate manner.
* Interacts with nursing to ensure that patients' diet prescriptions are accurate and food needs are met.
* Other Duties as assigned

What Does A Catering Associate Do At TPI Hospitality

* Achieves budgeted revenues and expenses, maximizing profitability.
* Understands, endorses, teaches and enforces the TPI Hospitality Mission Statement, Vision Statement, philosophy, policies and procedures.
* Promotes the Organization, its plans, programs and achievements to the public and associates at all times.
* Makes contributions as a member of the TPI Hospitality team; improves himself/herself, the Organization and its image in any way possible.
* Meets or exceeds the highest standards and expectations of franchisors.
* Exceeds Customer expectations at all times in a creative fashion.
* Assists the Director of Catering with hiring, orientation, training and developing personnel in his/her area of responsibility.
* Supervises, directs and motivates the efforts of personnel in his/her area of responsibility.
* Develops and implements policies and procedures for the efficient operation of the department.
* Analyzes customer complaints and compliments and follows up on them.
* Reviews the Banquet Event Orders and verifies that everything is prepared for daily events.
* Participates in the set-up of rooms as needed.
* Maintains inventory and operational procedures of all audio visual equipment.
* Prepares banquet tickets for billing.
* Works with the Sales Department and food preparation to facilitate events

What Does A Catering Associate Do At Compass Group, North America

* Communicates with nursing departments, clinical dieticians and other personnel to provide excellent patient services.
* Introduces the "Catering to You" program following scripted methods to new patients.
* Takes patient menu selections prior to meals and offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences.
* Assembles trays according to patient menu on tray ticket and retrieves trays from patients' rooms.
* Complies with regulator agency standards, including federal, state and JCAHO.
* Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures.
* Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
* Follows facility and department infection control policies and procedures.
* Performs other duties as assigned.
* About Compass Group: Achieving leadership in the foodservice industry
* Compass Group is an equal opportunity employer.
* At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
* Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
* Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
* While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /
* Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./
* Req ID

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How To Become A Catering Associate

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Catering Associate jobs

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Catering Associate Demographics

Gender

  • Female

    71.7%
  • Male

    26.4%
  • Unknown

    1.8%

Ethnicity

  • White

    80.9%
  • Hispanic or Latino

    10.9%
  • Asian

    6.6%
  • Unknown

    1.2%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    59.0%
  • French

    11.5%
  • German

    4.9%
  • Russian

    3.3%
  • Arabic

    3.3%
  • Italian

    3.3%
  • Swahili

    1.6%
  • Vietnamese

    1.6%
  • Bosnian

    1.6%
  • Serbian

    1.6%
  • Japanese

    1.6%
  • Catalan

    1.6%
  • Polish

    1.6%
  • Croatian

    1.6%
  • Korean

    1.6%
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Catering Associate

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Catering Associate Education

Catering Associate

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Top Skills for A Catering Associate

FoodTraysPatientMealTraysCustomerServiceSkillsTrayDeliveryPatientsDietFoodPreparationDietRestrictionsSet-UpBanquetPatientMealOrdersTrayAssemblyPatientRoomsSpecialRequestsDietOrderLimitationsFoodItemsPatientMenuSelectionsPatientMealServicePatientTrayLinePatientSatisfactionFoodAllergies

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Top Catering Associate Skills

  1. Food Trays
  2. Patient Meal Trays
  3. Customer Service Skills
You can check out examples of real life uses of top skills on resumes here:
  • Prepare and deliver food trays to patients within the hospital.
  • Communicate and apply customer service skills.
  • Perform tray assembly, tray delivery, and tray pick ups in between meal food delivery.
  • Interact with Nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed

Top Catering Associate Employers

Catering Associate Videos

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