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Catering associate skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical catering associate skills. We ranked the top skills for catering associates based on the percentage of resumes they appeared on. For example, 29.1% of catering associate resumes contained patients as a skill. Continue reading to find out what skills a catering associate needs to be successful in the workplace.

15 catering associate skills for your resume and career

1. Patients

Here's how catering associates use patients:
  • Provided exemplary customer service to patients of Sacred Heart Hospital Pensacola by providing meals.
  • Collected and processed meal order information from patients into the computerized menu system.

2. Tray Assembly

Here's how catering associates use tray assembly:
  • Perform tray assembly, tray delivery, and tray pick ups in between meal food delivery.
  • Performed tray assembly and patient rounds assuring that each patient needs are fulfilled.

3. Allergies

Here's how catering associates use allergies:
  • Used computer system to access patient records which contained details of allergies, diet restrictions, and doctors/nurses comments.
  • Assisted patients with food orders, according to their allergies, diets and nutritional needs.

4. Tray Delivery

Here's how catering associates use tray delivery:
  • Provided patients with an overview of menus upon meal tray delivery to Harper-Hutzel, RIM, and Karmanos patients.

5. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how catering associates use hippa:
  • Complied with regulations, policies, and procedures such a verifying patient information accurately for safety and confidentiality (HIPPA).
  • Uphold HIPPA, Confidentiality, and patient safety rights per JCAHO standards.

6. Patient Food Service

Here's how catering associates use patient food service:
  • Call center (dining on call) placing food orders.Responsible for patient food service on assigned units.

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7. NPO

Here's how catering associates use npo:
  • Monitored patients who cannot receive anything by mouth (NPO) or on liquid diets.
  • Assist dieticians with monitoring of patients who are NPO, on liquid diets or need to have intake recorded.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how catering associates use customer service:
  • Interacted and maintained excellent customer service with patients while offering the hospital catering services to each individual.
  • Ensured sales revenue meets/exceeds benchmark projections through consistent delivery of customer service.

9. HACCP

Here's how catering associates use haccp:
  • Prepared and served food to visitors and staff upholding HACCP standards.
  • Follow all HACCP and safety regulations.

10. Patient Satisfaction

Here's how catering associates use patient satisfaction:
  • Conducted catering rounds to ensure patient satisfaction.
  • Increased patient satisfaction scores by over 50% after being assigned to my resident floor, Mother/Baby

11. Food Trays

A food tray is a flat surface for serving foods, snacks, and drinks. Food trays help waiters deliver orders efficiently and on time, and customers in carrying food with ease.

Here's how catering associates use food trays:
  • Set up tray line, assembled, and delivered food trays to patients at the appropriate and scheduled time.
  • Prepare food trays for patients, take patients meal order, maintain a clean work environment and retrieve patients tray

12. Tray Ticket

Here's how catering associates use tray ticket:
  • Positioned patients tray tickets in order for assembly.

13. JCAHO

Here's how catering associates use jcaho:
  • Complied with regulator agency standards, including federal, state and JCAHO.
  • Performed in with City Philadelphia health code and JCAHO regulations.

14. Patient Meal Service

Here's how catering associates use patient meal service:
  • Communicated patient meal service needs to Nutrition Care Technicians and Clinical Nutrition Staff.
  • Assist in patient meal service, menu selections, and process menus.

15. Food Handling

Here's how catering associates use food handling:
  • Uphold workplace and guest safety initiatives, adhere with safe food handling protocols and ensure appropriate service etiquette and presentation.
  • Establish new working procedures along with improved systems control while improving waste handling procedures and food handling.
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List of catering associate skills to add to your resume

Catering associate skills

The most important skills for a catering associate resume and required skills for a catering associate to have include:

  • Patients
  • Tray Assembly
  • Allergies
  • Tray Delivery
  • Hippa
  • Patient Food Service
  • NPO
  • Customer Service
  • HACCP
  • Patient Satisfaction
  • Food Trays
  • Tray Ticket
  • JCAHO
  • Patient Meal Service
  • Food Handling
  • Quality Service
  • Food Preparation
  • HIPAA
  • Cleanliness
  • Meal Selections
  • Patient Diet
  • Patient Nutrition
  • Food Carts
  • Clinical Dieticians
  • Excellent Guest
  • Liquid Diets
  • Diet Restrictions
  • Patient Rooms
  • Diet Order Limitations
  • Patient Meal Trays
  • Breakfast Lunch
  • Therapeutic Diets
  • Bartending
  • Meal Orders
  • Patient Food Orders
  • Diet Changes
  • Buffets
  • Food Selection
  • Dinner Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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