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Become A Catering Coordinator

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Working As A Catering Coordinator

  • Communicating with Supervisors, Peers, or Subordinates
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Interacting With Computers
  • Deal with People

  • Mostly Sitting

  • Stressful

  • $46,840

    Average Salary

What Does A Catering Coordinator Do At Compass Group, North America

* Event Coordination
* Input and maintenance of all Reserve data for all events including inquiries, tentative and definite.
* Includes customer contacts, event details, food, beverage, setup, service, directions, financials and event status
* Detailing function sheets with equipment needs and rental orders
* Distribution of function sheets to all internal departments assuring the most current information is received
* Confirming details with various departments as necessary
* Creation of captain’s packets for each event including staff sheets, equipment pulls, beverage pulls, signage, expo sheets, etc. as needed Assuring that captains are in receipt of packet
* Creation of buffet signage and printed menus as required for each event
* Preparing or sourcing event layouts
* Placing all necessary vendor orders such as ice, walkie talkies…
* Preparing and placing rental orders including updates on guest count and needs
* Assembly and upkeep of organized event files including all correspondence, orders, invoices, payments, proposals, function sheets, etc.
* Processing of certificate of insurance requests
* Updating function sheet and all departments with event guarantee/set
* Sales
* Inquiry intake including all pertinent event information client contact, date, time, format, number of guests, location, etc.
* Preparation of proposals for events to be reviewed by Director prior to submittal
* Support sales initiatives through research, marketing interface, communications and sourcing
* Interface with marketing department on materials and promotions tracking to deadlines
* Reserve input of all contacts, sales calls, etc.
* Client walkthroughs of venue spaces with intent to close event
* On-site sales representation at events as scheduled
* Financials
* Receipt and processing of all deposits including Reserve entry and RMS input
* Review of Reserve financial entry to assure accurately forecasted
* Update event files with all receipts
* Communicate with accounting on any needs, clarification, etc.
* Request and complete client refunds for overpayment, etc.
* Prepare final event invoicing for presentation to client and RMS input
* Administration
* Receive phone calls for Director/Vice President communicating detailed and accurate messages
* Assist in scheduling meetings, appointments, travel, etc.
* Prepare all P-card reports on weekly and monthly basis
* Prepare expense reports on a monthly basis
* Operations
* Attend weekly operations/production meetings
* Communicate all details of events at meetings assuring that all internal departments have updated and accurate information
* Interface with Operations Director and Managers to communicate event details accurately and complete all function sheets accurately
* Preparation and submission of staff requisitions

What Does A Catering Coordinator Do At Sodexo Inc.

* Serves as a point of contact for reservations, bookings, equipment, catering and other such services.
* Communicates to internal and external clients.
* Performs some administrative tasks such as arranging meetings, developing agendas and preparing progress reports.
* Coordinates logistics, setup/knockdown and on-site problem resolution.
* May assist in daily coordination of projects, including preparing and maintaining project plans, budgets and staffing requirements.
* Tracks progress and identifies/resolves obstacles.
* Complies with all company safety and risk management policies and procedures.
* Participates in regular safety meetings, safety training and hazard assessments.
* Reports all accidents and injuries in a timely manner.
* Attends training programs (classroom and virtual) as designated.
* May perform other duties and responsibilities as assigned

What Does A Catering Coordinator Do At Interstate Hotels & Resorts

* include the following.
* Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner. (40%)
* Screen calls and ensure call is connected to the appropriate manager
* Takes accurate messages with high degree of professionalism and courtesy
* Type correspondence, reports and forms as well as prepare simple written correspondences. (15%)
* Print Parking Tickets as needed
* Ensure all events are provided with a zero balance folio at the completion of each event.
* Send out Thank you letters to past clients.
* Assist DOS, Catering Manager, Sales Managers with post and pre emails to clients.
* Prepare sales contracts within 24 hours of receiving original, using standard contract format set-up in PC. (10%)
* Assist DOS, Catering Manager, and Sales Managers in sending out contracts when necessary
* Assist DOS and Sales Manager when needed to type and update any special rates negotiated for ongoing corporate accounts and groups.
* Create new files and monitor trace files in accordance with Starwood’s SOP's. (10%)
* Ensure files are neatly organized and properly filed.
* Prepare Group Resumes, BEOs, rooming lists and ASAP reports based on room blocks and customer information. (10%)
* Ensure Rooming lists are received on a timely matter according to group contracts
* Assist sales managers on creative projects, such as proposals and special event invitations. (5%)
* Assist DOS, Catering Manager, and Sales manager with hotel site tours for potential business when necessary
* Maintain timely and effective paper flow and communications within the sales area. (5%)
* Collect supply needs list from DOS, Catering Manager, Sales Manager monthly.
* Have DOS approval and email to Office Manager for ordering.
* SUPERVISORY RESPONSIBILITIES
* Supervises temporary clerical staff as needed

What Does A Catering Coordinator Do At Marriott

* Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
* Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
* Respond to and try to fulfill any special banquet event arrangements.
* Follow up on special banquet event arrangements to ensure compliance.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information; protect company assets.
* Support all co-workers and treat them with dignity and respect.
* Support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Read and visually verify information in a variety of formats (e. g., small print).
* Visually inspect tools, equipment, or machines (e. g., to identify defects).
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Move through narrow, confined, or elevated spaces.
* Move over sloping, uneven, or slippery surfaces and steps.
* Move up and down stairs and/or service ramps.
* Welcome and acknowledge all guests according to company standards.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002HSH Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit marriott.com/careers to learn more about our workplace culture and career opportunities.
* So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, MI or local

What Does A Catering Coordinator Do At IHG

* respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements; administrative duties such as typing proposals, letters, contracts, etc.; coordinate outside vendor services needs where appropriate; and follow-up with client to ensure that arrangements meet their needs.
* This position may also perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc

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How To Become A Catering Coordinator

Applicants usually need a bachelor's degree and some experience related to event planning. 

Education

Many employers prefer applicants who have a bachelor's degree and some work experience in hotels or planning. The proportion of planners with a bachelor's degree is increasing because work responsibilities have become more complex. Although some colleges offer degree programs in meeting and event management, other common fields of study include hospitality and tourism management. If an applicant’s degree is not related to these fields, employers are likely to require at least 1 to 2 years of related hospitality or planning experience.

Planners who have studied meeting and event management or hospitality management may start out with greater responsibilities than those from other academic disciplines. Some colleges offer continuing education courses in meeting and event planning.

Licenses, Certifications, and Registrations

The Convention Industry Council offers the Certified Meeting Professional (CMP) credential, a voluntary certification for meeting and convention planners. Although the CMP is not required, it is widely recognized in the industry and may help in career advancement. To qualify, candidates must have a minimum of 36 months of meeting management experience, recent employment in a meeting management job, and proof of continuing education credits. Those who qualify must then pass an exam that covers topics such as strategic planning, financial and risk management, facility operations and services, and logistics.

In 2014, the Convention Industry Council created the Certified Meeting Professional-Healthcare (CMP-HC) certification, a CMP specialization related to healthcare industry meeting planners. Planners who want to earn CMP-HC certification must first hold CMP certification and also meet the work and planning requirements specifically in healthcare industry meeting planning.

The Society of Government Meeting Professionals (SGMP) offers the Certified Government Meeting Professional (CGMP) designation for meeting planners who work for, or contract with, federal, state, or local government. This certification is not required to work as a government meeting planner; however, it may be helpful for those who want to show that they know government purchasing policies and travel regulations. To qualify, candidates must have worked as a meeting planner for at least 1 year and have been a member of SGMP for 6 months. To become a certified planner, members must take a 3-day course and pass an exam.

Some organizations offer voluntary certifications in wedding planning, including the American Association of Certified Wedding Planners and the Association of Certified Professional Wedding Consultants. Although not required, the certifications can be helpful in attracting clients and proving knowledge.

Other Experience

It is beneficial for new meeting, convention, and event planners to have experience in hospitality industry jobs. Working in a variety of positions at hotels, convention centers, and convention bureaus provides knowledge of how the hospitality industry operates. Other beneficial work experiences include coordinating university or volunteer events and shadowing professionals.

Important Qualities

Communication skills. Meeting, convention, and event planners communicate with clients, suppliers, and event staff. They must have excellent written and oral communication skills to convey the needs of their clients effectively.

Composure. Meeting, convention, and event planners often work in a fast-paced environment and must be able to make quick decisions while remaining calm under pressure. When necessary materials do not arrive on schedule, they make alternative arrangements calmly and swiftly.

Interpersonal skills. Meeting, convention, and event planners must establish and maintain positive relationships with clients and suppliers. There are often a limited number of vendors in an area which can be used, and they will likely need them for future events.

Negotiation skills. Meeting, convention, and event planners must be able to negotiate service contracts events. They need to secure quality products and services at reasonable prices for their clients.

Organizational skills. Meeting, convention, and event planners must multitask, pay attention to details, and meet tight deadlines in order to provide high-quality meetings. Many meetings are planned more than a year in advance, so long-term thinking is vital. 

Problem-solving skills. Meeting, convention, and event planners must be able to develop creative solutions that satisfy clients. They must be able to recognize potential problems and identify solutions in advance.

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258 Catering Coordinator jobs More

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Real Catering Coordinator Salaries

Job Title Company Location Start Date Salary
Hospital Food & Catering Coordinator Hospital Service District No. 3 of The Parish of Lafourche Thibodaux, LA Sep 10, 2015 $40,706
Meeting, Event, and Catering Coordinator Perfect Pint, LLC Las Vegas, NV Sep 15, 2015 $40,000
Meeting, Event & Catering Coordinator Tin TEAN Group, LLC Charlotte, NC Sep 13, 2013 $40,000
Catering Coordinator Anika Enterprises, Inc. New York, NY Jul 08, 2011 $37,399
Sales & Catering Coordinator Ruprecht Company Mundelein, IL Sep 20, 2013 $36,000
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Top Skills for A Catering Coordinator

BanquetChecksCustomerServiceMenuItemsDeliveryKitchenBeverageFoodPreparationSetupCustomerSatisfactionSpecialEventsCAFPotentialClientsPhoneCallsPaneraBreadFoodServiceFrontDeskSalesGoalsClientRelationsEventPlanningRoomBlocks

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Top Catering Coordinator Skills

  1. Banquet Checks
  2. Customer Service
  3. Menu Items
You can check out examples of real life uses of top skills on resumes here:
  • Merged contracts, banquet checks, create banquet event orders, and called clients for details on their meetings.
  • Deliver exceptional customer service to exceed clientele expectations and generate new and repeat customer base.
  • Ordered and created menu items based on client's specifications.
  • Manage cater delivery drivers, take cater orders and schedule fund raisers.
  • Communicated contractual and client expectations to banquet and kitchen personnel.

Top Catering Coordinator Employers

What Kind Of Companies Hire a Catering Coordinator

  1. Panera Bread
  2. Potbelly
  3. Bruegger's
  4. Sodexo USA
  5. Hilton Hotels & Resorts
  6. Carino's Italian
  7. DoubleTree by Hilton
  8. Aramark
  9. Johnny Carino's
  10. FOOD BY JANE
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