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Become A Catering Manager

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Working As A Catering Manager

  • Making Decisions and Solving Problems
  • Training and Teaching Others
  • Getting Information
  • Performing for or Working Directly with the Public
  • Guiding, Directing, and Motivating Subordinates
  • Unpleasant/Angry People

  • Repetitive

  • $46,877

    Average Salary

What Does A Catering Manager Do

Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable. 

Duties

Food service managers typically do the following:

  • Hire, train, oversee, and sometimes fire employees
  • Order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food
  • Inspect supplies, equipment, and work areas
  • Ensure that employees comply with health and food safety standards
  • Address complaints regarding food quality or service
  • Schedule staff hours and assign duties
  • Manage budgets and payroll records
  • Establish standards for personnel performance and customer service

Managers coordinate activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner. They oversee orders in the kitchen, and, if needed, they work with the chef to remedy any delays in service.

Food service managers are responsible for all functions of the business related to employees. For example, most managers interview, hire, train, oversee, appraise, discipline, and sometimes fire employees. Managers also schedule work hours, making sure that enough workers are present to cover each shift. During busy periods, they may expedite service by helping to serve customers, processing payments, or cleaning tables.

Managers also arrange for cleaning and maintenance services for the equipment and facility in order to comply with health and sanitary regulations. For example, they may arrange for trash removal, pest control, and heavy cleaning when the dining room and kitchen are not in use.

Most managers perform a variety of administrative tasks, such as managing employee records and preparing the payroll. They also may review or complete paperwork related to licensing, taxes and wages, and unemployment compensation. Although they sometimes assign these tasks to an assistant manager or bookkeeper, most managers are responsible for the accuracy of business records.

Some managers add up the cash and charge slips and secure them in a safe place. They also may check that ovens, grills, and other equipment are properly cleaned and secured, and that the establishment is locked at the close of business.

Those who manage their own business often deal with suppliers and arrange for the delivery of food and beverages and other supplies.

Full-service restaurants (those with table service) may have a management team that includes a general manager, one or more assistant managers, and an executive chef.

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How To Become A Catering Manager

Most applicants qualify with a high school diploma and several years of work experience in the food service industry as a cook, waiter or waitress, or counter attendant. Some applicants have received additional training at a community college, technical or vocational school, culinary school, or 4-year college.

Education

Although a bachelor’s degree is not required, some postsecondary education is increasingly preferred for many manager positions, especially at upscale restaurants and hotels. Some food service companies, hotels, and restaurant chains recruit management trainees from college hospitality or food service management programs. These programs may require the participants to work in internships and to have real-life food industry-related experiences in order to graduate.

Many colleges and universities offer bachelor’s degree programs in restaurant and hospitality management or institutional food service management. In addition, numerous community colleges, technical institutes, and other institutions offer programs in the field that lead to an associate’s degree. Some culinary schools offer programs in restaurant management with courses designed for those who want to start and run their own restaurant.

Most programs provide instruction in nutrition, sanitation, and food preparation, as well as courses in accounting, business law, and management. Some programs combine classroom and practical study with internships.

Work Experience in a Related Occupation

Most food service managers start working in industry-related jobs, such as cooks, waiters and waitresses, or hosts and hostesses. They often spend years working under the direction of an experienced worker, learning the necessary skills before they are promoted to manager positions.

Training

Managers who work for restaurant chains and food service management companies may be required to complete programs that combine classroom instruction and on-the-job training. Topics may include food preparation, sanitation, security, company policies, personnel management, and recordkeeping.

Licenses, Certifications, and Registrations

Although certification is not required, managers may obtain the Food Protection Managers Certification (FPMC) by passing a food safety exam. The American National Standards Institute accredits institutions that offer the FPMC.

In addition, the National Restaurant Association Educational Foundation awards the Foodservice Management Professional (FMP) designation, a voluntary certification to managers who meet the following criteria:

  • Have supervisory experience in food service
  • Have specialized training in food safety
  • Pass a multiple-choice exam

The certification attests to professional competence, particularly for managers who learned their skills on the job.

Important Qualities

Business skills. Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business. They should know how to budget for supplies, set prices, and manage workers to ensure that the restaurant is profitable.

Communication skills. Food service managers must give clear orders to staff and be able to communicate effectively with employees and customers.

Customer-service skills. Food service managers must be courteous and attentive when dealing with patrons. Satisfying customers’ dining needs is critical to business success and ensures customer loyalty.

Detail oriented. Managers deal with many different types of activities. They ensure that there is enough food to serve to customers, they maintain financial records, and they ensure that the food meets health and safety standards.

Leadership skills. Managers must establish good working relationships to maintain a productive work environment. Carrying out this task may involve motivating workers and leading by example.

Organizational skills. Food service managers keep track of many different schedules, budgets, and staff. Their job becomes more complex as the size of the restaurant or food service facility increases.

Physical stamina. Managers, especially those who run their own restaurant, often work long shifts and sometimes spend entire evenings on their feet helping to serve customers.

Problem-solving skills. Managers need to be able to resolve personnel issues and customer-related problems.

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Catering Manager Demographics

Gender

Female

65.1%

Male

33.6%

Unknown

1.2%
Ethnicity

White

62.8%

Hispanic or Latino

15.6%

Black or African American

11.6%

Asian

6.4%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

60.5%

French

7.4%

Portuguese

5.8%

German

5.8%

Italian

3.2%

Swedish

2.6%

Russian

2.6%

Hindi

1.6%

Norwegian

1.6%

Chinese

1.6%

Arabic

1.6%

Danish

1.1%

Urdu

1.1%

Romanian

0.5%

Hmong

0.5%

Mandarin

0.5%

Ukrainian

0.5%

Bengali

0.5%

Thai

0.5%

Cantonese

0.5%
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Catering Manager Education

Schools

Johnson & Wales University

18.9%

University of Phoenix

9.5%

Culinary Institute of America

7.8%

University of Central Florida

6.1%

Michigan State University

5.6%

Florida State University

4.2%

Pennsylvania State University

3.9%

Iowa State University

3.9%

College of Charleston

3.6%

University of Missouri - Columbia

3.6%

Florida International University

3.6%

Arizona State University

3.3%

Texas Tech University

3.3%

Georgia State University

3.3%

Northern Arizona University

3.3%

Purdue University

3.3%

Northeastern University

3.3%

University of Nevada - Las Vegas

3.1%

Ohio State University

3.1%

University of Houston

3.1%
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Majors

Business

24.3%

Hospitality Management

14.5%

Culinary Arts

9.5%

Health Care Administration

6.6%

Communication

5.5%

Marketing

5.5%

Management

5.2%

Psychology

4.2%

Criminal Justice

2.8%

Political Science

2.7%

Accounting

2.7%

Liberal Arts

2.3%

General Studies

2.0%

English

2.0%

Education

1.9%

Food And Nutrition

1.9%

Public Relations

1.8%

Nursing

1.7%

History

1.6%

Sociology

1.5%
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Degrees

Bachelors

44.8%

Other

28.7%

Associate

13.4%

Masters

6.7%

Certificate

4.3%

Diploma

0.8%

License

0.7%

Doctorate

0.7%
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Real Catering Manager Salaries

Job Title Company Location Start Date Salary
Restaurant/Catering Manager SJG Foods New York, NY Feb 25, 2011 $73,736
Korean Food Catering Manager Woori Shim Corporation DBA Woori Food Market San Francisco, CA Oct 18, 2016 $72,000
Banquet & Catering Manager Oankar Corporation Parsippany-Troy Hills, NJ Sep 13, 2013 $70,000
Catering Manager B.A.B Events, Inc. North Miami Beach, FL Aug 10, 2015 $65,000
Estate Hospitality and Catering Manager Capital Technologies, Inc. Houston, TX Dec 01, 2011 $60,000
Catering Manager Pomona College Claremont, CA Jan 17, 2011 $55,000
Catering Manager Aramark Campus, LLC Farmville, VA Sep 30, 2011 $54,500
Restaurant and Catering Manager Manila Food Express Colton, CA Mar 08, 2011 $53,699
Group and Catering Manager ISP Lodging LLC Harrington, DE Oct 16, 2010 $49,000
Group and Catering Manager ISP Lodging LLC Harrington, DE Oct 15, 2009 $48,500
Catering Manager Bocaire Country Club Inc. Boca Raton, FL Jan 21, 2010 $48,314
Catering Manager/Supervisor Wilcox Eatery Inc. Boston, MA Oct 01, 2011 $46,280
Catering Manager/Supervisor Wilcox Eatery Boston, MA Oct 01, 2011 $46,280
Catering Manager The Pongal LLC Billerica, MA Oct 04, 2010 $45,000
Catering and Banquest Set Up Manager Wynn Las Vegas, LLC Las Vegas, NV Nov 02, 2009 $45,000
Catering Manager The Pongal LLC Billerica, MA Oct 01, 2012 $44,762
Catering Manager Thompson Hospitality Richmond, VA Oct 01, 2011 $44,730
Catering Manager Seven Spices, LLC Irving, TX Sep 29, 2015 $44,429
Catering Manager Spris, Inc. Miami Beach, FL Feb 02, 2010 $43,680
Catering Manager Main Street Distributors Corp Huntington Station, NY Dec 31, 2011 $43,556
Catering Manager Sonesta Coconut Grove Inc. Groveland, FL Nov 10, 2009 $42,786
Catering Manager Crossroads Hospitality Management Company, LLC Washington, DC Dec 01, 2010 $38,022
Catering Manager Interstate Management Company, LLC Washington, DC Dec 01, 2010 $38,022
Meeting/Catering Manager Highgate Oxford Management Company LLC New York, NY Oct 01, 2012 $38,022
Social Catering Manager MDM Brickell Hotel Group, Ltd. Miami, FL Oct 01, 2010 $38,000
Catering Manager NYC1890 LLC New York, NY Oct 01, 2013 $37,566
Manager, Restaurant/Catering Asha Enterprises, LLC Edison, NJ Oct 01, 2013 $37,500
Manager, Restaurant & Catering Sathiam Enterprises, LLC Edison, NJ Sep 06, 2014 $37,500
Manager, Restaurant & Catering Sathiam Enterprises, LLC Edison, NJ Dec 07, 2013 $37,500

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Top Skills for A Catering Manager

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  1. Menu Items
  2. Banquet Facility
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Catered events for Lockheed Martin Corporation Conducted presentations of new menu items Developed, planned, and executed Catering affairs.
  • Assumed Beverage & Catering Manager position upon expansion & purchase of hotel with large banquet facility.
  • Ensured client satisfaction by building strong professional relationships and utilizing my exceptional customer service and time management skills.
  • Sell, manage and coordinate catering activities associated with planning, supervising and executing functions requiring food and beverage services.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

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Top 10 Best States for Catering Managers

  1. Delaware
  2. Colorado
  3. Louisiana
  4. Rhode Island
  5. Nevada
  6. New York
  7. Washington
  8. Virginia
  9. Michigan
  10. Maryland
  • (166 jobs)
  • (999 jobs)
  • (909 jobs)
  • (155 jobs)
  • (377 jobs)
  • (1,834 jobs)
  • (891 jobs)
  • (1,790 jobs)
  • (1,870 jobs)
  • (1,053 jobs)

Top Catering Manager Employers

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Career Advice on becoming a Catering Manager by Graeme Y (Full Version)

Career Advice on becoming a Group Catering Manager by Siobhan J (Full Version)

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