Catering sales manager job description

The ideal candidate will work closely with the Sales, Catering and Banquets departments to handle all client or event needs from the beginning to the end, including but not limited to, significant solicitation for new business, networking offsite for new business, creating custom menus, detailing all F&B needs, providing AV suggestions, handling guestroom accommodations and amenities, servicing VIP events and accommodations, processing payment methods, vendor coordination, organization of shipment, responsible for proper revenue forecasting for all events, coordinating tastings and detailing appointments, etc., and any additional tasks as deemed necessary by the Director of Catering.
Job Description
The principal role of this position is to generate corporate and non-corporate revenues for the catering department by prospecting and soliciting both new and repeat clients. Markets inlcude but not limited to Corporate, Weddings, Fundraisers, Non-Corporate, Social, Education, Government, and other segments.The ideal candidate will be the primary liaison with the hotel operations team and provide consistent feedback with key departments to ensure client success.
Meet with clients to work out details of their functions Outside calls on prospects to solicit business, analyzes requirements of function, outliness avaialble hotel facilities and services offered and quotes prices Meets with potential clients in order to book definite corporate events Monitor the performance of the events through verifications and analysis of customer satisfaction systems, and seeks feedback from clients Asssits the Director of Catering with budgets and forcasts Review the daily activities, such as:
1. Catering activity
2. Purchases
3. Meetings
4. Appointments
5. Tastings
6. Site Inspections
Ensures that all BEO's and paperwork has been completed properly and issued in timely fashion Responsible for arranging all food & beverage details for functions assigned Works with clients to prepare menus and floor plans and assists them in other vendor needs. Coordinates the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times Develop new ideas to improve the sales and promotion of the Catering and Food and Beverage service of the hotel, in conjunction with Marketing Department, Food and Beverage Department and the Catering Sales staff Any other duties reasonably assigned by Catering DirectorMay be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Special Qualifications, Education, or Licenses:
College degree preferred2-3 years' experience in a similar position in an upscale HotelAbility to communicate in English both verbally and in writing Knowledge of various food service styles Familiarity with sales and marketing tools Ability to speak to groups of people Understand viticulture and be able to recommend wines Understand alcoholic beverages Understand Culinary terms for menus Learn and master computer programs such as Delphi and Social tables Previous guest relations training and experience Aggressive prospecting and selling Previous experience in Catering and Food ServiceExcellent customer service and communication skills Exert physical effort in transporting up to 30 pounds to and from work area

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match 401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Catering Sales Manager - (220004C4) Description What You'll Do
You'll be responsible for sales and operations of the catering department, and spend your primary time on direct selling. As well as be a liaison between the restaurant and the hotel, and between the client and banquet operations. Responsibilities will also include staying current on industry trends, and you seek creative ways to infiltrate markets and accounts.

Some of your responsibilities include:

Maintain appropriate balance of account maintenance, prospecting for new business, and build profitable relationships with clients.
Produce marketing plan and assist in developing the annual sales budget with the restaurant team. Implement a monthly action plan in order to meet and exceed the budgeted sales goals.
Complete weekly, monthly, quarterly, and annual production reports; as well as weekly and monthly sales activity reports.
Assist the Director of Catering in developing specific goals and strategies in assigned territory to positively impact revenues.
Detailed knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and to maximize revenue.
Be familiar with the hotel's competitive set and shared accounts.
Optimally cross-sell with sister restaurants and hotels for referral business.
Communicate a clear sense of strategic direction and goals for assigned territories and markets.
Maintains accurate and detailed notes and traces for accounts within the PMS and Catering Database.
Join and attend appropriate market organizations.
Adhere to the "Sundown Rule" for all client correspondence.
Supervise execution of banquets on occasion.
Expertise of the restaurant's overall layout, rate structure, and capacities.

What You Bring

2+ years of hospitality experience, ideally within a restaurant or related banquet setting.
Previous structured sales training course is a plus.
You're highly creative, with strong sales and interpersonal skills!
You've got great communication skills both internally and externally.
Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
Well organized, detail-oriented, with excellent follow-up skills.

Be Yourself. Lead Yourself. Make it Count.
We are People Pleasing People.
Marcus Hotels & Resorts is an Equal Opportunity Employer
Primary Location: Pennsylvania-Pittsburgh-Kimpton Hotel MonacoWork Locations: Kimpton Hotel Monaco 620 William Penn Pl Pittsburgh 15219Job: CateringJob Posting: Sep 23, 2022, 1:03:25 PM

About Us

At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you!

Description

Seeking an experienced, ambitious, well-groomed Catering Sales Manager to join our Team of Hospitality Professionals!

BASIC PURPOSE : Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals.

ORGANIZATIONAL SCOPE : Position is responsible for finalizing group business. Recommends program and procedural changes.

Positions reporting to this position may include: Administrative assistant

ESSENTIAL FUNCTIONS :

1. Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals.

2. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.

3. Plan, up-sell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc... Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve customer issues, complaints and problems to ensure quality product delivery and customer satisfaction.
4. Prepare status and period end reports to keep management abreast of activities.
5. Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.

Requirements

NON-ESSENTIAL FUNCTIONS :

1. Participate in communication and professional organizations to maintain high visibility and promote sales.

2. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.

Knowledge and Skills :

Education: High school graduate or equivalent required. Four-year college degree preferred.

Experience: A minimum of two years experience required in a related position with this company or other organization(s).

Skills and Abilities:

• Requires thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions.
• Requires knowledge of the hotel's and IHR's policies and procedures and the ability to determine course of action based on these guidelines.
• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
• Ability to drive to outside sales calls.

No. of employees supervised: 1-2

Travel required: As required.

Hours Required: Days and times may vary based on need.