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Catering supervisor skills for your resume and career
15 catering supervisor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Supervised catering events including banquets, weddings and other high profile gatherings interacting with clientele and providing excellent customer service.
- Exemplified the second-to-none customer service delivery for which Boston Market is nationally renowned in all interactions with customers.
2. Food Service
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
- Established and implemented written policies, procedures, techniques and methods to achieve departmental goals and objectives for food service units.
- Provided a food service staff and oversaw delivery, set up of event area, and service of event.
3. HACCP
- Plan and execute high level catering functions Position Responsibilities: Must comply with all ServSafe and HACCP programs and principles.
- Monitored quality control specifications, marketing, mass communications, quality assurance and HACCP guidelines for the food and nutrition department.
4. Cleanliness
- Supervised the cleanliness, maintenance, and sanitation of banquet rooms, main dining room, and dining services equipment.
- Maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
5. Food Preparation
- Maintain compliance with safe and sanitary food preparation/storing guidelines.
- Perform some food preparation or service tasks, such as cooking, clearing tables and serving food and drinks when necessary.
6. Culinary
- Coordinated logistics with client, operations and culinary team to ensure timely and accurate order fulfillment.
- Introduced culinary artistry to overall operation increasing in house sales.
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POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Operated a POS system to itemize and complete an average of 100 minimum customer purchases daily.
- Take catering orders over the phone and entered them into POS.
8. Allergies
- Ensured that those with food allergies or restricted diets had appropriate safe dishes to consume at meal times.
- Assisted patients by test tasting food for allergies and accuracy.
9. Quality Service
- Supervised staff during all aspects of contracted events to ensure high quality service standards and presentations were met.
- Possess precise and consistent time management skills to provide full, quality service to customers.
10. Food Handling
- Ensured safe food handling practices and quality control measures.
- Ensured proper food handling and safety procedures followed.
11. Food Safety
- Certified and proficient in food safety regulations through ServSafe Certification.
- Certified Professional Food Manager, American Food Safety Institute.
12. Excellent Guest
- Demonstrated excellent guest relations in a high-profile social environment.
- Assisted Cirque du Soleil management in excellent guest services.
13. Safety Standards
- Performed weekly in-house inspections to ensure safety standards are met according to company/city guidelines.
- Maintained high sanitation and safety standards.
14. Banquet Event Orders
- Meet with returning and potential clients to plan and finalize events, Create banquet event orders for client review.
- Created Banquet Event Orders and contracts for events I managed.
15. BEO
- Handle small disputes, assists in employee schedule, payroll, and BEO weekly meetings.
- Attended daily BEO meetings to gather and relay information between rest of department heads.
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List of catering supervisor skills to add to your resume
The most important skills for a catering supervisor resume and required skills for a catering supervisor to have include:
- Customer Service
- Food Service
- HACCP
- Cleanliness
- Food Preparation
- Culinary
- POS
- Allergies
- Quality Service
- Food Handling
- Food Safety
- Excellent Guest
- Safety Standards
- Banquet Event Orders
- BEO
- Event Planning
- Beverage Service
- VIP
- Food Quality
- Client Satisfaction
- Buffets
- Staff Schedules
- Rental Equipment
- Customer Complaints
- Safety Regulations
- Bartending
- Fine Dining
- Guest Satisfaction
- Corporate Events
- Menu Planning
- Safety Procedures
- Food Production
- Catering Management
- Cost Control
- Storage Rooms
- Table Service
- Caf
- Quality Standards
- FOH
- Private Parties
- Private Events
- Product Quality
- Food Cost
- Client Relations
- Cash Control
- Customer Relations
- Bank Deposits
- Inventory Control
- Customer Satisfaction
Updated January 8, 2025