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Catholic Charities jobs in San Francisco, CA

- 37 jobs
  • Case Manager III

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Salary range: $28.00-$31.08 Provide home-based medical and psychosocial case management (assessment, counseling, crisis intervention, advocacy, care coordination and referrals) for homeless women living with disabling HIV disease and their children. Support housing needs and medication management needs. Develop comprehensive Individualized Service Plans. Document all assessments and interventions as they occur. Maintain electronic databases, including CARES and ARIES. Provide assessment, counseling and referral for the completion of legal documents such as joint guardianship agreements, Durable power of Attorney, and wills. Participate in the development and maintenance of continuous quality improvement systems. Assist in the development and implementation of program activities, workshops, support groups, and presentations for program participants. Participate in the development, planning, and implementation of the family activities program consistent with family abilities and preferences including direct supervision of the activities program. Participate in case conferences, staff meetings, in-service and other trainings as well as meetings of the greater agency. Provide direct supervision of volunteers in the activity program. Complete client and program documentation as required. Other duties as assigned- facility/auto maintenance support. Serve as liaison with collaborative partners including local hospitals, agencies, and therapeutic programs to coordinate care. Develop and implement outreach within the HIV services community to track and re-stabilize lost to care patients in their medical home. Link lost to care patients to case management and support services. Collaborate with medical providers and collaborators to insure lost to care patients are referred for PN services. Generate a Patient Navigator Tracking System to document services. Utilization of clinical training and skills to maintain boundaries and provide effective patient navigation and medical case management. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Personal cell phone required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's Degree (preferred) in Social Work, Psychology or related field with 4 years directly related experience. Sensitivity to and knowledge of HIV/AIDS, women and family issues, child development, substance abuse, domestic violence, and mental health issues. Minimum 2 years of experience working with homeless women. Substantial knowledge of local HIV services and the child welfare system. Bilingual Knowledge, Skills & Abilities: Ability and experience in supervising volunteers and interns. Commitment to the Mission of Catholic Charities. Knowledge and training in counseling, substance abuse, multiple diagnoses and health. Reliable, self-motivated and independent work ethic. Advanced degree with clinical skills and training. Functional knowledge of Microsoft Office Products, networking concepts and computer related skills. Knowledge of mandatory reporting requirements for people working with children, including laws and procedures related to child abuse matters. Ability to drive a van, valid driver's license and clean DMV record required. Able to listen actively and communicate effectively with individuals and groups. Organizational work skills, follow through independently and be sensitive to client population. Ability to be achievement oriented and maintain teamwork and cooperation with staff and care providers. Demonstrated ability to successfully work in a team environment with collaborative skills. Energetic ability to set and meet goals, deadlines and overall performance expectations. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have visual acuity to operate motor vehicles or heavy equipment. Driving is required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contact with clients who may have behavioral and psychiatric problems. Behaviors may include shouting, use of profanity, inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Occasionally exposed to perfume or scents in personal care products used by clients. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $28-31.1 hourly 60d+ ago
  • Bilingual Administrative Assistant II

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Catholic Charities Rita da Cascia Community provides unique intensive, coordinated case management services to women and their children impacted by chronic illness and homelessness. Families may have substance abuse problems, mental health conditions and/or financial needs. Additionally, Catholic Charities Rita da Cascia Community operates the nine-unit Catholic Charities Hazel Betsey Community housing program. Salary: $ 25.00-$25.75 Location: Onsite Part Time Catholic Charities Rita da Cascia Community ensures that women and children are connected to vital medical, financial, legal and psychiatric services. Through this program, families receive assistance with medical case management, care coordination and wellness support. Families are brought together through the activities program for stabilization and socialization coordination. Catholic Charities Rita da Cascia Community is a designated Special Project of National Significance and serves as a major link in the Centers of Excellence collaboration continuum of care through education, counseling and treatment coordination. The Administrative Assistant is primarily responsible for administrative tasks, supporting program activities, maintaining oversight of the facilities, and monitoring the front desk at the program sites. ESSENTIAL DUTIES & RESPONSIBILITIES Develop and coordinate administrative systems to expedite functioning of the program Secretarial duties including composition of correspondence and forms Compile and maintain program database and spreadsheets Assist in preparation of proposals, grants, audits, and program materials Maintain database systems inclusive of donor, volunteer, and client databases Generate monthly, quarterly and annual reports in coordination with the program staff and the program director. Conduct the annual survey in coordination with the rest of the program staff. Assist with tracking expenditure and invoicing Assist in the review of client files Assist and support the work of Case Managers and staff Assist with organization and preparation for weekly support group and the family activities program in coordination with the Program Coordinator (This includes meal prep. and/ or driving clients) Maintain inventory system and ordering clients' food, office supplies, and program supplies Front Desk duties for residents and guests, as well as telephone inquiries Maintain clean and organized workspace and office environment, including the two program vans. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's degree or equivalent experience preferred Bilingual English/Spanish preferred Knowledge, Skills & Abilities: Proficiency in Microsoft Office, in particular, Microsoft Database management including writing queries, form development, and integration of reports with other applications A valid California Driver's license is required Ability to prioritize tasks, strong organizational skills, and an ability to work independently Skills in typing, word processing, and office management Excellent communication and organizational skills Able to listen actively and communicate effectively with individuals and groups and be sensitive to the client population, organize own work, and follow-through independently Goal oriented Demonstrated ability to successfully work in a team environment Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Required COVID-19 Proof of Vaccination: Required Council on Accreditation (COA) roles Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 - 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If, driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm, and violence. The worker is occasionally exposed to perfume or scents and personal care products used by employees, clients, and visitors. Noise level in work environment is usually moderate in accordance with a typical office environment. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. Occasionally exposed to perfume or scents in personal care products used by clients. Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately. The work environment includes contact with many children, who may be loud and at times behaviorally challenged. The work environment will include children ages 0 months to 5 years old. The work environment will include children ages 4 to 17 years old. The work environment will include children ages 8 to 14 years old. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The work environment includes traveling using various modes of transportation. The work environment may include driving an agency vehicle. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $25-25.8 hourly 46d ago
  • Human Resources Administrator

    Cent 4.5company rating

    Walnut Creek, CA job

    Centricity Solutions is a single-service outsource provider, helping small to mid-sized companies with their HR, Benefits, and Payroll needs. We embrace paperless by utilizing our cloud-based technology and providing clients secure and convenient 24X7 access to information. The ideal candidate will be enthusiastic, highly-motivated, detail-oriented, with excellent communication skills. We create a fun and team focused working environment. Our emphasis is always about excellent customer service! Summary/Objective: As an HR Administrator, you will be responsible for managing many aspects of our internal needs and creating better work flow and efficiencies. You will interact with external and internal customers (Centricity colleagues) by positively impacting our business, ensuring Centricity services are developed, monitored and delivered in a professional ‘Can Do‘ manner. Essential Functions: · Manage client employees' Onboarding Process, including o Draft and e-distribute customized Onboarding instructions to all New Hires o Enter required New Hire data into Centricity's HRIS o Enter required New Hire data into Centricity's Benefits Administration portal o Enter required New Hire data into various third-party portals o Manage New Hire background screening process, as applicable o Manage New Hire e-Verify screening process, as applicable o Create and distributing customized Onboarding forms and documents for each New Hire, as applicable o Monitor Onboarding progress and following up with New Hires as needed o Troubleshoot and remedy Onboarding issues as needed o Coordinate New Hire Onboarding data and information with Centricity Benefits &Payroll teams o Regularly communicate Onboarding status with client liaison · Manage client employees' Offboarding Process within Centricity HRIS, including o Create and distribute customized Offboarding forms and documents for each terminated employee, as applicable o Enter & update required terminated employee data into Centricity's HRIS o Monitor Off-boarding progress for terminated employees o Troubleshoot and remedy Offboarding issues as needed o Coordinate terminated employees' Offboarding efforts with Centricity Benefits & Payroll teams · Work closely with our HR Account Managers, Benefits & Payroll Team members o Assist HR Account Managers with HR compliance projects (e.g. HR audits, employee file set up and management, labor law postings, etc.) o Become knowledgeable and expert-level user of Centricity's various technologies & related workflow, including HRIS, benefits administration software and CRM o Assist in the development, maintenance & ongoing improvement of workflows, protocols, controls, processes, policies and procedures to maximize efficiencies and help maintain regulatory compliance o Respond to employee/client service queries as needed Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work Monday through Friday, 9 a.m. to 5 p.m. but schedule flexibility may be available. Travel: No travel is expected for this position. Preferred Education and Experience: Bachelor's degree and/or one to two years of related HR or administrative experience. Additional Eligibility Qualifications: o Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel & Word; experience with HRIS and benefits databases o Ability to work effectively in a team environment with associates o Capable of effective planning and priority setting o Ability to manage several projects simultaneously while working under pressure to meet deadlines o Excellent communication and organization skills Benefits and Paid Time Off: We recognize our team members' commitment to Centricity Solutions growth and success by offering comprehensive and employer paid medical, dental, vision, Life and Disability coverage. In addition, Centricity offers a 401(k); three weeks of PTO and recognizes ten holidays. View all jobs at this company
    $43k-57k yearly est. 60d+ ago
  • Childcare Worker

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Salary: $24.00 per hour Catholic Charities Boys' Home provide residential treatment and mental health services to adjudicated youth ages 12-18, most of whom are transitioning out of a juvenile hall setting. A combination of therapeutic, educational, day treatment, and recreational programs address the multiple and diverse needs of each child. The youth live in two residential San Francisco houses, which are staffed 24 hours a day. Child Care Worker collectively develop and maintain secure home like environments in which youth ages 12 - 18 years old with severe emotional disturbances can experience stable, healthy attachments and develop more age appropriate social skills. Child Care Workers implement and integrate the youth's treatment plans throughout all aspects of the youth's day-to-day activities. Child Care Workers also carry out various agency policies and procedures to ensure the smooth administration, coordination and operation of the various residential programs. Child Care Workers are responsible to the Program Supervisor. ESSENTIAL DUTIES & RESPONSIBILITIES Set nurturing, but firm and consistent limits for individual residents and the group, so as to facilitate both individual and group control, and to model and teach both individuals and the group how to develop age-appropriate behavior and self-control. Develop, encourage, and model participation in established campus and house schedules, routines & programs. Help residents contain their impulsive and dangerous behaviors, through the establishment of the aforementioned structured, consistent routines, through the maintenance of the aforementioned limits, through verbal intervention and redirection. Perform general housekeeping responsibilities such as cleaning, menu planning, shopping cooking and laundry, as they relate to individual residents, the group, and the overall upkeep of the house, and model and teach the execution of those responsibilities as well. Perform food preparation duties such as: menu planning; prepare and serve meals; supervise cleanup of kitchen and dining areas, storage areas, and ensure all necessary areas are secured; Involve residents in preparation, serving and clean-up as appropriate; and prepare meal production records, and document residents served. Creatively implement, participate in, and make use of the philosophy, opportunities, and facilities of the ongoing educational, clinical, recreational, day treatment and extracurricular programs designed to meet client needs. Transport and supervise residents to, from and during various outings, locations, appointments, home visits, & community-based activities in accordance with all procedures and policies regarding outings and the use of Agency vehicles, including the ability to obtain a valid California driver's license and other licenses as necessary to operate agency vehicles. Be familiar with individual residents' treatment plans, and integrate residents' treatment plans into all aspects of their day to day treatment at San Francisco Boys' and Girls' Home, including all program activities, recreation activities, and crisis intervention. Support, direct, and advocate for youth to access to all treatment and program related activities. Provide documentation such as charting in resident logs, critical incident reports, communication logs, day treatment logs & reports and milieu reports. When required, participate in individual, group, and family therapy, as directed by any administrator or clinician. Act as partner to parents and facilitate family contact, as appropriate. Participate in case conferences and, as required, other treatment planning forums such as I.E.P.s and court hearings. Be familiar with and liaison with Health Care Services, and implement health care systems and procedures such as infection control, first aide, diet, and medication distribution within the individual residents' treatment plans. Be familiar with the philosophy and procedures of residents' education programs, and act as liaison between their schools and the house programs. Assist in the integration of school input into other modalities, and other modalities back into the school program. Be available for crisis intervention work at the school and act as a support system while residents are in attendance. Be familiar with and make use of, as necessary, the administrative organization of San Francisco Boys & Girls Home and its established decision-making supervisory channels. Participate in regularly scheduled supervision with immediate supervisor and be able to receive feedback, make changes, and discuss your own issues as they come up and relate to the job. Participate in regularly scheduled staff training and apply training to the work. Be familiar with and implement, as required, agency policies and procedures regarding emergency situations. Be familiar with and administer, according to established policy and procedures, house accounting systems and the following: clothing and personal need allowances; personal allowances; recreation funds; food & house supply purchasing. Be familiar with and properly utilize Agency forms, ledgers, logs and charts. Help orient and train new staff, as directed by the Program Supervisor. Provide a positive role model for individual residents and the group through the following professional standards: maintaining supportive relationships with other staff; being able to both give and receive feedback; maintaining high standards of personal hygiene, grooming, and appropriate standards of personal dress; maintaining clear boundaries between personal life and professional behavior on the job; displaying situation-appropriate emotional responses; maintaining identification within the duties and responsibilities of a Group Counselor as outlined in this , not with the identity of the residential group; consistently supporting agency policies, philosophy, and ethics; eing punctual in arriving for shifts, meetings and appointments. Maintain awareness of the nurturing aspects of all Child Care Worker duties, and perform these Child Care Worker duties in such a way as to foster appropriate nurturing aspects. Perform all other such duties as directed by supervisor. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Personal cell phone required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor of Arts or Sciences degree is preferred, especially in a Behavioral Science; OR Child Development Teaching permit OR 12 units of Early Childhood Education, Adolescent Development, Foster and Kinship Care Education or Psychology; OR 1 year experience with residential treatment, juvenile justice system, teaching, recreation, childcare, substance abuse treatment or other youth social service work. Child Care Workers must possess a valid California Driver's License. Knowledge, Skills & Abilities: Possess a valid California Driver's License. Be 21 years old or older. Ability to work weekends and evenings. Ability to be a positive role model for individual residents and the group. Ability to maintain supportive relationships with other staff. Ability to both give and receive feedback. Maintain high standards of personal hygiene, grooming, and appropriate standards of personal dress. Maintain clear boundaries between personal life and professional behavior on the job. Display situation-appropriate emotional responses. Maintain identification within the duties and responsibilities of a Childcare Worker as outlined in this job description, not with the identity of the residential group. Consistent in supporting agency policies, philosophy, and ethics. Punctual in arriving for shifts, meetings and appointments. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
    $24 hourly 60d+ ago
  • Preschool Teacher

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Treasure Island Child Development Center (TICDC) is a collaborative child-centered environment where everyone contributes and feels taken care of. Our community is a coming-together of families and teachers and staff members who express the quality and diversity of the Bay Area. Serving parents with children 3 months to 5 years of age, TICDC provides a secure and stimulating environment in a beautiful setting. Our enriched day program combines the best in early care and education with family support activities and effective resource and referral. Salary: $32.06 per hour Location: Onsite 5 days a week POSITION PURPOSE: To further the Mission and Vision of Catholic Charities SF. The Teacher position is responsible for providing developmentally appropriate care and education for the children, in cooperation with parents and to work as a team with the Treasure Island Development Center staff to implement the philosophy, the goals and objectives of the child care center. The Teacher position acts as a leader in assisting with the mentoring of substitute teachers, aides and interns. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Have a minimum of a valid California Associate Teacher permit. A teacher hired with a permit working in the Infant Toddler program must complete at least 6 additional units of coursework in Infant Toddler care. Minimum one year of center based care experience Understands rationale and procedure for child abuse reporting as mandated by state law and the responsibility for action as a mandated reporter Must be certified in Pediatric CPR and First Aid Knowledge, Skills & Abilities: Bilingual is Spanish and/or Chinese preferred but not required Knowledgeable of social issues, such as poverty, violence, racism, that impact children and families. Knowledgeable about child development and is able to recognize deviation from the norm. Understands and uses universal health precautions. Understands emotional and social development including the emergence of identity and self esteem. Must demonstrate an understanding of child development theory and practice. Ability to provide for the care and safety of children without physical or verbal, exploitation or prejudice. Ability to communicate positively and actively develop ongoing interaction with parents in order to discuss daily activities. Achievement oriented. Customer oriented. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprinting Clearance: Required TB Screening - Negative Tuberculosis Test: Required First Aid Pediatric CPR/1 st Aid Certificate: N/A ESSENTIAL DUTIES & RESPONSIBILITIES Read and understand program philosophy, personnel policies, position description, non-discrimination policy, and other related materials covering the teacher position. Read and understand program philosophy, personnel policies, position description, non-discrimination policy, and other related materials covering the covering the teacher position. As part of the TICDC team, assists in the planning and implementation of curriculum according to the Creative Curriculum guidelines, incorporates the California Foundations and Curriculum Frameworks, Desired Results Developmental Profiles, (DRDPs), CSEFEL strategies and the observations of children which evolves and expands over time, according to the needs and interests of the children. Establishes a primary relationship with a group of children and their families. Guides children in conflict management and problem solving strategies. Supervises and directly interacts with children in a warm and positive manner. Work cooperatively with other staff members, accepts supervision, and helps promote positive and harmonious communication in all aspects of center operations. Maintains child files and open contact logs. Provides feedback to Program Manager/Director regarding staff's interactions in the classroom. Maintains confidentiality regarding all personal information regarding families, children and staff. Assists in developing, preparing and implementing a written curriculum plan with weekly updates, including environment enhancements, activities, routines, garden activities and schedule that is developmentally, culturally and linguistically appropriate, in coordination with staff team. Participates in monthly rotation of documentation boards in and outside of the classroom. Oversees and is responsible for the observation, recording and DRDP assessment of child in a group that results in an environment supportive of the changing needs of children. Completes and submits DRDP assessments on time through DRDP tech and COCOA. Provides oral and written language experience, (including home language when possible), appropriate to each child's level of interest and developmental capacity. Monitors to assure that outdoor play areas are secure and that children cannot leave nor gain access to unsafe or unsupervised areas. Maintains accepted standards of order, cleanliness, and sanitation of program facilities. Solicits and responds to the families requests and suggestions and communicates them to appropriate staff. Responsible for preparing and participating in parent-teacher conferences twice a year, (Nov and May). Participates in on-site and off-site learning opportunities in accordance with a professional development plan and in professional growth activities. Assists Program Manager and/or Lead Teacher with supervision, training and evaluation of substitutes, interns and volunteers in a constructive way. Works with Program Manager and Lead Teacher to implement California Department of Education program goal setting, DRDP goal setting for program and implementing a timeline for completion. Utilizes resource materials such as books, articles, videos to enhance opportunities for individual professional growth. Seeks information relevant to the needs of the children s/he is serving - for example, information on school readiness, bilingual development, special needs and ages and stages of development. Assists Lead teacher and team in planning activities that integrate social, emotional, physical, cognitive, language and aesthetic development. Responds to behavioral signals from children that indicate a need for a change in teaching style to meet the child's emotional or intellectual development needs. Prepares and participates in staff Professional Learning Community, sharing expertise with teaching staff. Acknowledges and celebrates the variety and differences between families, and creates a classroom environment that reflects the diversity within the community. Implement program of food service according to center policies and established food handling and nutritional guidelines and a written menu. Follows center policies and procedures for health and safety, indoors and outdoors. Assures classroom is in compliance at all times, including ratios, sign in sheets are completed daily, and required daily health checks are done. Administers medication in compliance with agency polices and guidelines. Reports to the supervisor replacement/repair needs for indoor and outdoor supplies and equipment to ensure that the physical plant is in good shape. Actively involves parents/guardians in classroom and center activities. Actively collaborates with parents/guardians in an ongoing and positive manner to support each child's development. Supports and facilitates the inclusion of all children in the center, when possible. Promotes and enhances the child's and families participation in all program events. Is responsible for maintaining active teaching permit, including renewal, upgrading and all required professional development work required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is not required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment will include children ages 3 months to 5 years. The worker is subject to outside environmental conditions Noise level is moderate DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 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    $32.1 hourly 60d+ ago
  • Assistant Facilities Manager

    Catholic Charities 4.3company rating

    Catholic Charities job in San Rafael, CA

    Catholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake, Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities' programs in Marin, San Francisco, San Mateo and Sonoma Counties. Catholic Charities serves and advocates for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by local law. Catholic Charities is one of the largest, most comprehensive human services agencies in Northern California, reaching more than 35,000 individuals a year in San Francisco, San Mateo, and Marin counties. We are an integral part of our communities, helping bolster and empower our neighbors - single mothers, homeless adults and families, adults with disabilities, seniors, children and youth, and immigrants - when they need help, solutions, and hope. We are compassionate caregivers, ardent advocates, and champions of those in need. If you are eager to have a substantive impact on the lives of others and the health of our community, apply here. Join us as we change lives. Salary: $125,000 Location: Onsite 5 days a week at Saint Vincent's Location in San Rafael We are seeking a highly organized and experienced Assistant Facilities Manager to oversee the maintenance, construction projects and operations of our company's facilities. As an Assistant Facilities Manager, you will be responsible for ensuring that our buildings and grounds are well-maintained, safe, and compliant with all relevant regulations. Your role will involve managing a team of maintenance staff, coordinating vendor relationships, and implementing effective facility management strategies. The ideal candidate will have a strong background in facility management, construction, excellent leadership and communication skills, and a keen eye for detail. Must have a willingness to handle urgent matters during off hours as needed. Facility Maintenance: Develop and implement a comprehensive maintenance program for all facilities, including regular inspections, preventive maintenance, and repairs. Ensure that all building systems (electrical, HVAC, plumbing, structural components etc.) function properly and comply with safety and regulatory standards. Team Management: Supervise a team of maintenance technicians, custodial staff, and other facility personnel. Provide guidance, training, and support to ensure efficient and high-quality work. Delegate tasks, establish performance goals, and conduct regular performance evaluations. Vendor Management: Manage relationships with external service providers, contractors, and suppliers. Obtain competitive bids, negotiate contracts, and oversee their performance to ensure timely completion of work and adherence to quality standards. Monitor service level agreements and address any performance issues promptly. Budgeting and Cost Control: Develop and manage the Facilities Department budget. Monitor expenses, identify cost-saving opportunities, and implement strategies to optimize resource allocation. Maintain accurate records of all expenditures and ensure compliance with financial guidelines. Safety and Compliance: Ensure compliance with local, state, and federal regulations related to building codes, safety standards, and environmental regulations. Develop and enforce safety procedures and protocols. Conduct regular inspections and coordinate necessary corrective actions to maintain a safe working environment. Space Planning and Utilization: Collaborate with various departments to optimize the use of available space. Lead/coordinate office relocations, renovations, and expansions. Develop space plans, oversee furniture and equipment installations, furniture ordering, and ensure ergonomic standards are met. Emergency Preparedness: Develop and implement emergency response plans, including evacuation procedures, fire safety protocols, and disaster recovery plans. Conduct/coordinate regular drills and provide training to employees to ensure their safety and readiness in emergency situations. Sustainability Initiatives: Identify opportunities to improve energy efficiency, reduce waste, and implement sustainable practices within the facilities. Evaluate and recommend eco-friendly technologies and solutions that align with the organization's environmental goals. Property Management: To participate in building and land lease negotiations and ongoing management oversight for the Agency. Identify any capital improvements and purchases that need to be conducted. Contribute to producing and managing annual and five-year Capital Budgets. Conduct inspections with various government and regulatory agencies. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's degree in facilities management, business administration, or a related field (or equivalent 3-5 years of work experience). Proven experience as a Facilities Manager, Construction Manager, or in a similar role. Strong knowledge of building systems and maintenance procedures. Knowledge, Skills & Abilities: Excellent leadership and people management skills. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Solid understanding of budgeting, financial management, and cost control. Familiarity with relevant safety and environmental regulations. Strong communication and interpersonal skills. Proficiency in computer software applications related to budgeting & word processing, facility and staff management. Coaching and developing existing employees. Knowledge of effective staff Performance Management Ability to set priorities and motivate team members. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprinting Clearance: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A COVID Vaccine & Booster: Required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting and walking. Occational lifting, pushing and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is required for this position. If driving is required for a specified project, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment includes fields and gyms which may be loud and involve parents and participants who are behaviorally challenged. The worker is subject to noise levels that may be moderate to excessive. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and convi
    $125k yearly 54d ago
  • Grant Writer

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Catholic Charities San Francisco, Marin, San Mateo is the social services arm of the Catholic Church within the Archdiocese of San Francisco. Founded in 1907 and rooted in our faith traditions of charity and justice, Catholic Charities supports families, aging and disabled adults, and youth through social services and opportunities for healthy growth and development. Salary: $ 70,000-$80,000 per year Location: Onsite 5 days a week The Grants writer supports the cultivation of charitable support from business, corporate, and foundation donors primarily through the research, writing, and submission of grant proposals and reports as assigned. Research and identify prospective corporate and foundation donors for grant solicitation Write accurate, comprehensive, and compelling grant proposals that conform to all requirements set forth by various funding guidelines, including: re-creating editable forms, assembling financial documents, creating program budgets, etc. Manage the preparation, submission, and tracking of assigned grant proposals, observing Grants Office procedures for tracking grant research, solicitation, and progress in database Produce documents and correspondence necessary for effective grants management Create and maintain positive relationships with program staff, and work with them to accomplish organizational fund raising goals Cultivate relationships with corporate and foundation donors in addition to members of Catholic Charities CYO's Board of Directors Assist with Development activities as required Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's Degree from an accredited institution of higher education is required 1-2 years of successful grant writing experience Knowledge of or experience in non-profit human services Knowledge, Skills & Abilities: Demonstrated researching and writing skills Excellent organizational, communication, and planning skills High degree of attention to detail and the ability to manage multiple deadlines efficiently and simultaneously Solid team player who is able to work well collaboratively on projects and when under pressure Proficiency in common word processing, desktop publishing, and database software applications (experience in Raiser's Edge preferred) Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprinting Clearance: Required TB Screening - Negative Tuberculosis Test: First Aid Certificate: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. bending, standing, stooping, kneeling, reaching, twisting, and walking. lifting, pushing, and pulling. repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. Noise level in work environment is usually moderate in accordance with a typical office environment. Opportunities for weekend, evening attendance at CCCYO special events, corporate functions, etc. (voluntary) DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES CYO IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
    $70k-80k yearly 4d ago
  • On Call Food Service Worker

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Catholic Charities Peter Claver Community provides permanent placement and comprehensive care to 32 San Francisco residents who have disabling HIV/AIDS, are very low income, homeless and/or struggle with major psychiatric disorders or substance abuse challenges. To minimize the utilization of hospital emergency rooms, crisis services and other publicly funded health systems, the staff is able to address most problems on-site. The Food Service Worker prepares nutritious meals and snacks for the Peter Claver clients. ESSENTIAL DUTIES & RESPONSIBILITIES Prepares and serves nutritious meals according to the set menu plan. Maintain cleanliness and ensure safety in the kitchen, dining and food areas. Maintain organization and stock of the food pantries and refrigerators. Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas. The ability to train and oversee volunteers and staff assisting in food preparation and clean up. Serve as an assistant to the Food Service Coordinator, providing shift back up and other support as needed. Prepare reports and documentation as requested. Complete administrative duties when necessary. Monitor kitchen budget in tandem with the Food Service Coordinator Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Educational requirements include a high school diploma or equivalent. Experience of two years in the preparation of food for large groups in a commercial or residential setting, with training in nutrition or food preparation program desirable. Knowledge, Skills & Abilities: Read and understand written instructions and recipes. Knowledge of food handling and preparation safety required. Experience would normally include two years in the preparation of food for large groups in a commercial or residential setting, with training in a nutrition or food preparation program desirable. Skills include sensitivity to the resident population, including the ability understand and follow oral and written directions and in work cooperatively in a team environment; and sufficient written communication. Assignment to other than normal day shift hours and week-end and holiday shifts may be necessary, depending upon the facility to which assigned. Planning ability. Ability to work with a dietitian. Achievement Oriented. Teamwork and Cooperation. Client Oriented. Organizational Awareness. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Required ind123 #ZR
    $30k-38k yearly est. 60d+ ago
  • Benefits Administrator

    Cent 4.5company rating

    Walnut Creek, CA job

    Centricity Solutions is a single-service outsource provider, helping small to mid-sized companies with their HR, Benefits, and Payroll needs. We embrace paperless administration by utilizing our cloud-based technology and providing clients secure and convenient 24X7 access to information. The ideal candidate will be enthusiastic, highly motivated, detail-oriented, with excellent communication and organizational skills. We create a fun and team focused work environment. Summary/Objective The Benefits Administrator position is responsible for day-to-day administration of group benefit programs for Centricity clients, including maintenance & synchronization of benefits/payroll/HR data with insurance carrier(s) and other third parties, as applicable. The benefits administrator also provides guidance and assistance to Centricity client liaisons and client employees, by means of verbal and written communication, on various employee benefit plans, as well as analytical and technical support in the delivery of the benefit programs. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate daily benefits processing. Handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes and beneficiary updates. Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records, as needed. Serve as a contact for customer's group plan vendors and third-party administrators. Assist in transfer of data in support of services, premiums and plan administration. Assist with regularly scheduled audit & review of monthly billings for client's group plans and help with reconciling discrepancies. Provide customer service support to client liaisons and/or client employees, such as addressing benefit inquiries and complaints from client employees to ensure a quick, accurate and courteous resolution. Maintain contact with Centricity client liaisons and/or client employees by phone or e-mail to facilitate proper utilization of benefits. Collaborate with colleagues in the HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role. However, some physical activity may be required, such as walking to a colleague's desk or filing paperwork and moving boxes in the supply room. Specific vision abilities required by this job include near and far vision, color vision, and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. Occasional evening work may be required as job duties demand. Travel No travel is expected for this position. Classification Salaried non-exempt Preferred Education and Experience One to three years of related benefits or employee benefits administration experience. Active California Insurance License (Life, Accident and Health). Required Eligibility Qualifications Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel & Word; experience with HRIS and benefits databases. Excellent customer service, written communication, organization and prioritization skills. Knowledge of employee benefits language and concepts. Ability to work effectively in a team environment with associates. Ability to manage several projects simultaneously while working under pressure to meet deadlines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks We recognize our team members' commitment to the company's growth and success by offering: 1. 100% Company-paid Medical, Dental, Vision, Life, and Disability insurance. 2. 3 weeks of PTO and 11 paid holidays per year. 3. Non-Elective Safe Harbor 401k with company contribution. 4. Additional Employee-paid insurance options including Supplemental Life and Flexible Spending Accounts (FSA). 5. Centricity Bucks reward program where you are eligible to receive gift cards for great internal/external customer service. 6. Semimonthly Company-paid lunches and special team building events. View all jobs at this company
    $41k-51k yearly est. 60d+ ago
  • On Call Residential Assistant/Specialist

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    St. Joseph's Family Center is one of the emergency family housing facilities that offers shelter to San Francisco families before they transition into long-term or supportive housing. Salary: $ 25.00 Shift: Graveyard and Swing shift Through Catholic Charities St. Joseph's Family Center program, families receive three to six months of emergency shelter, three meals daily, on-site case management, counseling, and crisis intervention. With assistance from staff, families are assessed and referred to relevant agencies. In addition, St. Joseph's offers money management and job search support, parenting workshops, and activity programs geared to assist families in maintaining healthy relationships. When working as a food services worker, assist the coordinator in operating a food service facility according to safety and quality standards, serving residents of St. Joseph's Family Center, a shelter for homeless families. When working as a Residential Assistant, monitor the comings and goings of residents and staff, direct telephone calls & visitors to the appropriate persons, ensure the safety of residents, and assist residents on an ongoing basis. Day to day preparation of food services without supervision Prepare and serve meals according to posted menu plan Have food available for breakfast and snacks. Maintain cleanliness and ensure safety in the kitchen, dining, and food storage areas. Stock and inventory pantry, freezers, refrigerators, food storage and family serving areas. Supervise and train the volunteers in food preparation, and ensure that kitchen operational policies are upheld. Prepare reports and documentation as Complete other administrative duties, including reconciliation of food accounts. Other duties as assigned Ensure the safety of residents by limiting facility access to residents, staff, authorized visitors, and service providers Enforce House Rules and Program Policies and set clear limits and boundaries Teach residents life skills (cleaning, cooperation, responsibility, personal care, etc.) Facilitate conflict resolution with residents, including written incidents and grievance reports Respond appropriately to emergencies, including contacting appropriate staff, law enforcement, or fire and medical personnel, as necessary and on time Provide accurate and timely written reports and record-keeping data. Reports include but are not limited to Timesheets, Observation Reports, Shift Logs, Incident Reports, and Resident Warnings Interfaces with other program staff, including case managers, to assure communication, consistency, and teamwork among staff Assist in preparing shelter for incoming families; maintaining the kitchen, dining, and food storage areas; food and snack preparation Participate in all assigned program events; assigned training sessions; staff, supervision and training meetings Complete designated specific shift tasks such as hourly floor rounds, mail distribution, and customer room inspections Provide front desk and telephone reception, ensuring customer confidentiality Report unusual events in the logbook and to the appropriate staff members (Program coordinator, Site Manager, or Program Director) Arrange transportation for residents as assigned Arrange shift coverage for sick staff as needed Perform clerical duties as assigned Other duties as assigned. GRAVEYARD SHIFT: Deep cleaning of the building, including common areas and bathrooms Wash and organize program laundry and linen as needed Supplemental assistance with Program and Kitchen cleaning and operations SWING SHIFT: Supervise residents in the Library and Computer lab Facilitate House Meeting Supervise and serve meals and snacks, as well as clean up the dining room and kitchen Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: 2 years working with homelessness. Basic knowledge of substance abuse and mental health issues. Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems. Good written and verbal communication skills. Spanish speaking preferred but not required. Ability to prioritize tasks with strong organizational skills. Ability to design systems and processes to track data and monitor progress. Knowledge of sanitation standards and HIV/AIDS Universal Precautions Knowledge, Skills & Abilities: Functional knowledge of Microsoft Office Products, knowledge of networking concepts would be a plus Ability to speak Spanish or Cantonese is desirable. Knowledge of mandatory reporting requirements for people working with children Knowledge of issues facing homeless families Must be able to read and write English Achievement oriented Teamwork and cooperation Client-centered Organizational awareness Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Choose an item. Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Driving is not required for this position. If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shelter for families who are homeless Working environment is the clients' living environment Many children and constant noise Very old building not designed for office space, but accommodations have been made and are seriously considered to make the environment appropriate for work Occasional need to interact with clients who may be expressing anger both appropriately and inappropriately and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $25 hourly 33d ago
  • TISH Site Manager/Subsidy Analyst

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Treasure Island Supportive Housing provides long-term supportive housing services to over 110 formerly homeless families across 4 housing programs: Star View Court Permanent Supportive Housing, Project based voucher housing, Scattered Site housing, and Housing Plus programs. Program participants are formerly homeless/low income families with children and/or diabled family members. TISH case managers provide case management, counseling, and family self-sufficiency services that includes assisting program households with completing annual and interim subsidy recertifications in coordination with San Francisco's Department of Homelessness and Supportive Housing (HSH). Salary: $72,500-$75,500 Location: Onsite 5 days a week The TISH Site Manager/Subsidy Analyst provides high-level daily oversight of TISH housing subsidy payment operations including assisting TISH staff and program households with payment discrpencies. This role oversees accuracy of program reports, tenant rent payment ledgers and rent subsidy account payables and serves as a liaison between internal departments, HSH, local housing authorities, and program participants per local, federal, and funding source requirements. The Site Manager will support the Program Director in planning, managing, and evaluating service delivery, operations, and processes. The Program Analyst's responsibilities include conducting research, analyzing complex data sets and systems, identifying trends, and preparing reports and recommendations. You will also be responsible for drafting policies and procedures, assisting with budgeting processes, tracking and evaluating operational and program performance, and identifying and resolving any issues. As the Program Analyst, you should be able to provide expert guidance to optimize systems, procedures, and processes, evaluate operational and program effectiveness and develop solutions to make improvements or address performance issues. An outstanding Program Analyst should have strong project management, analytical thinking, and problem-solving skills Maintain and update an Excel-based tracking and reporting system for program participant rental accounts with real-time reconciliation. Prepare and submit timely monthly subsidy payment invoices including making invoice corrections and updates as required by accounts payable staff and/or HSH. Input and update participant data in internal property management software and local HMIS databases; ensure changes are made in accordance with internal organizational and funding agency requirements. Recommend and implement process improvements and system updates that enhance efficiency and compliance tracking. Serve as first point of contact for landlords, residents, and staff regarding subsidy-related questions, issues, and disputes. Provide timely, professional, and courteous communication to internal and external stakeholders to facilitate resolution of issues and ensure transparency in program operations. Actively participate in internal and external team meetings and support initiatives across the department and broader organization. Regularly audit subsidy records to ensure accuracy and identify potential compliance issues or report errors. Maintain case records and statistics and prepare regular reports for funders. Serve the TISH designated staffperson ensuring participant children enrolled in school and connected to the appropriate services within the community as required by the education subtitle of the McKinney-Vento Act. Personal cell phone required for multifactor authentication. Perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job location is on Treasure Island, San Francisco. Education & Experience BA Degree in business management, accounting, social work or related field Minimum 2 years working experience and solid knowledge of HUD housing program regulations and related local subsidy programs. Solid experience maintaining spreadsheet data, generating new spreadsheet reports, reviewing data for accuracy, understanding of rent calculation methodologies and subsidy accounting. Education & Experience continued Experience working with homeless, substance abusing, mental health, HIV/AIDS populations. Experience billing coding and submissions to accounts payable Knowledge, Skills & Abilities Knowledge of San Franciso's community resources for families transitioning from homelessness, including San Francisco's homeless services and housing systems. Knowledge of issues facing homeless families, including substance use, mental health, and crisis intervention strategies. Ability to design systems and processes to track data and monitor accuaracy. Ability to meet fiscal and accounting deadlines Ability to work with the case management team to provide holistic support services. Crisis Intervention Skills. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Occational bending, standing, stooping, kneeling, reaching, twisting, and walking. Occational lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Contact with clients who may have behavioral and psychiatric problems. Behaviors may include shouting, use of profanity, inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Work environment is in a building which is home to residents/clients. There may be exposure to personal possessions/artwork which may be offensive when entering a client's private space. Occasionally exposed to perfume or scents in personal care products used by clients. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $72.5k-75.5k yearly 60d+ ago
  • Program Director

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Salary $85,000-$90,000 a year Catholic Charities Aging Support Services division assists seniors at every point in the spectrum of care; whether they are transitioning back home from a hospitalization, are experiencing an age-related decline in health that will require ongoing support, or require a safe therapeutic environment to prevent premature placement in a residential facility. The division supports seniors as well as their family caregivers in San Mateo, Marin, and San Francisco counties, through a myriad of care options including intensive case management, licensed adult day programs, and senior centers. Catholic Charities Housing Subsidies Program provides low-income residents with ongoing monthly rental subsidies accompanied by intensive case management services to prevent clients from becoming homeless and provides short term Rental Assistance to assist a client return to self-sufficiency. Under general supervision from the Associate Deputy, the Program Director, Aging Support Services assumes responsibility for day-to-day related social work services and functions and works closely with the case management staff and provides management oversight, leadership responsibilities and direct programming. Responsibilities include; staff supervision, clinical support, scheduling resource and clinical presentations, social work consultation to other departments, implementing program policies, and procedures, following the San Francisco Office of Community Partnership (OCP) Agency and Council on Accreditation (COA) best practices and documentation. and Catholic Charities and performs related work as required. The position requires implementation from a global agency view, and willingness to support and work collectively for the good of the organization and the client-based services. The Program Director will be expected to learn and become knowledgeable of all programs and services provided by the agency. ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual should demonstrate the following competencies: Service Management: Develop, maintain and improve standards for client services and written procedures and protocols for services. Operations: Monitor and direct day-to-day operations for assigned service area in compliance with Catholic Charities policies and procedures, and according to state licensing requirements and contract funders. Community: Develop and maintain positive professional relationships with collaborative service providers, funders and communities. Employee Development: Supervisory responsibilities that include training, providing clinical support, client discussion, assessment and reassessment review, care planning and case closure and aftercare; assisting staff with skill development, scheduling resource and community presentations. Employee Development: Supervisory responsibilities to include; hiring, promoting, compensating, training, disciplining, scheduling, directing, terminating, developing, performance evaluation and management of employees. Supervise the program and staff as required. Strategic Planning: Develops strategic plans, sets objectives based on goals, mission, and values, gathers input and knowledge of others, adjusts and monitor plans as needed. Builds systems and maintains records that provide for the proper evaluation, control, and documentation of assigned activities; prepares a variety of written correspondence, reports, procedures, directives, and other materials. Strategic Thinking - Creates strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Development: Participate in the acquisition of new and renewals of foundation grants and government contracts and provide for reporting on funds received including writing of proposals, reports, letters, and other communications through internal collaboration. Develops, monitors, and administers a variety of contracts and agreements. Revenue Management: Responsible for managing revenue sources to include contract renewals, acquisition of new contracts and/or fundraising, and collection of fees and written proposals. Prioritizes and allocates available program resources; reviews and evaluates program and service delivery, makes recommendation for, and executes changes in operations to ensure maximum effective service provision; assists in developing new program function elements, including researching, compiling, and analyzing supporting data. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educate others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Catholic Charities Team: Participate as a member of the Catholic Charities team. Attending meetings, supervision, and other required meetings. Attend Program staff, clinical and community meetings as needed or required. Interface with other agencies and departments to ensure appropriate client compliance with Program requirements. May act for the Associate Deputy Director as assigned. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: LCSW Preferred, or master's degree in social work and a minimum of 4-5 years of experience supervising and providing direct services. Minimum 4-5 years' experience providing client case management services with the aging population and/or service programs. Prior experience working with government contracts and managing applicable regulations and reporting requirements. Experience managing budgets and the fiscal integrity of programs. Must have experience in assessment and strong crisis intervention skills, particularly with people with substance abuse and mental health issues. Knowledge, Skills & Abilities: Substantial knowledge issues for adults with disabilities, and the aged adults; and the local support services network required. Including managing housing programs, housing subsidies, single adult and aging, substance use disorders, harm reduction, AIDS housing, financial assistance, government entitlement programs and mental health services. Desire to work with and sensitivity to the aging population and diverse cultures, and knowledge of structure and content of services to seniors. Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Supervisory Responsibility - Plan, organize, direct and guide the activities of team members. Participate in hiring, training and performance evaluations. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educate others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Language Skills - Ability to read, analyze, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Promote a positive professional and organizational image in the community. Second language skills in Mandarin/Cantonese, or Tagalog highly desirable. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required Council on Accreditation (COA) roles Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking Frequent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasionally required to provide personal care and assist client with activities of daily living including but not limited to walking, feeding and toileting assistance. Occasional climbing and balancing. Driving is required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contact clients who may have behavioral and psychiatric problems. Behaviors may include shouting, use of profanity, inappropriate behavioral choices. The noise level in work environment is usually moderate and consistent with a normal office setting. Occasionally exposed to perfume or scents in personal care products used by clients. Occasionally exposed to outside weather conditions while monitoring clients in the outside courtyard and assisting clients to and from transportation vehicles. Occasionally exposed to latex gloves while providing personal care assistance. Occasionally exposed to bleach solution for sanitizing utensils, dishes and serving utensils. Occasionally exposed to animals such as dogs and cats for pet therapy projects. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. I have read the above and I understand that the knowledge, skill, abilities and assigned responsibilities listed are conditions of my employment with Catholic Charities. I also understand that the job description may be changed or altered at any time.
    $85k-90k yearly 24d ago
  • PROGRAM MANAGER (Access Points)

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Under general supervision from Program and Division Leadership, this position assumes responsibility for the day-to-day operational management and overall program activities, and functions for the Catholic Charities programs - Bayview and Mission Access Points. Housing support serves the hardest to help families in San Francisco's homeless ess community. The Program Analyst will support and advise the Program in planning, managing, evaluating service delivery, operations, and processes. The Program Analyst's responsibilities include conducting research, analyzing complex data sets and systems, identifying trends, and preparing reports and recommendations. You will also be responsible for drafting policies and procedures, assisting with budgeting processes, tracking and evaluating operational and program performance, and identifying and resolving any issues. The Program Analyst, you should be able to provide expert guidance to optimize systems, procedures, and processes, evaluate operational and program effectiveness and develop solutions to make improvements or address performance issues. An outstanding Program Analyst should have strong project management, analytical thinking, and problem-solving skills. The Program Analyst will work extensively with the Access Points staff and other collaborative partners to ensure clients are successful. This position along with other Program Leadership is responsible for staff supervision, development/training, implementing, evaluating program policies, procedures, and standards; determining program service levels and enhancements as required; developing and monitoring program in conjunction with Director and Division leadership; providing technical advice and/or supervision to staff, other departments, the public, and other agencies, and performs related work as required. Conducting research, analyzing data, identifying trends, and preparing reports. Determining program requirements and making recommendations through analytics. Analyzing Program, policies, procedures, and optimizing operations. Drafting new or revising policies and procedures. Assisting program leadership with tracking standards and improvement of operations. Identifying, resolving, assessing and advising on potential issues related to performance and outcomes. Planning, analyzing, and evaluating the effectiveness of operations and programs. Preparing and presenting reports as directed; assisting with workflow and related departmental outcomes. The position will provide staff development and training. The position would also provide review of policies and regulations toward further development and refinement of Coordinated Entry [CE] program. Program Analyst will assist with staff development, support and training. Additionally, Policy Analyst may review, interpret and analyze; developing and writing policies in conjunction with funder. Work with Technology and Innovations department to supporting all CE program areas, providing leadership, guidance, information, and instructions to achieve program goals. The ideal candidate for this position is required to have the following: Background in human services programs; at least two years of experience providing direct client services in a human services environment; and experience in an administrative capacity supporting managerial and line staff to administer programs. Provide ongoing support services for unhoused clients including but not limited to information and referral for Requires attendance at multiple locations [Mission and Bayview Access Points] centralize workplace will be established Participate in all program activities/events for families of both programs; may include some Assist Program Director/Management in the development, maintenance, and improvement of Performance Quality Standards [PQI], client and partner feedback, and follow-up where necessary to ensure prompt and appropriate Service Area: In concert with the Program Director develop, maintain and improve standards for client service and written procedures and protocols for services; ensure timely and accurate outcomes data Supervise lodging/room compliance and turnover. Participate with other staff in maintaining a safe and healthy environment in each Center. Be trained and prepared to implement emergency procedures for groups or individuals and assist with any emergencies as they Operations: Supports Program Director and manages staff and overall day-to-day in compliance with Catholic Charities policies and procedures and requirements to ensure that: Policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively; Collaborate with case management staff in the development and implementation of Individual Service Plans and provide ongoing follow-up with program participants; Establish rapport and develop and maintain working relationships with human service agencies, funders, community members, participants, providers, and other non-profit agencies; Provide staff support to commissions, committees, and task forces; Complete all reports to contractors, funders and facilitate related audits, focus groups, etc. monthly, quarterly, and annually; Oversee technology systems and supervise the coordination of all programmatic data management systems, ; Purchase/order and monitor office supplies, assist with tracking office expenses and invoices for both programs. Strong interpersonal, organizational, facilitation and people skills. Excellent oral and written communication skills. Strong analytical skills and big picture thinker. Flexible, deadline-driven, and customer service- oriented. Takes initiative to complete assignments. Able to manage multiple projects with varying scopes simultaneously. Able to work collaboratively as part of a team and to foresee and implement Fiscal Management: Carry out sound fiscal management practices, to include, develop, and monitor budgets. Complete billing coding and submissions to accounts payable. Communication: Consistently practice effective mission-based communication across all levels throughout the organization and Coordinate and communicate new and revised policies and procedures to management, staff and program partners. Leadership: Participate as a member of an organization-wide Management Team to deliver the highest quality of services in keeping with the mission, vision, and values of the Experience providing training or instruction to Participate in related programs, agency, and community meetings as Community: Develop and maintain positive professional relationships with collaborative service providers, funders, and communities. Collaborate with program managers and supervisors to ensure timely training for staff and consistent best practice is implemented across the Employee Development: Staff growth to include training, discipline, scheduling, directing, developing, and performance management of Organize orientations and provide training for collaborative Staff, Partners, and potential qualifying families as necessary to ensure smooth working relationships and accurate Strategic Planning Support: Implement strategic plan initiatives; generate and analyze service area data; understand agency's Managing-to-Outcomes Generate monthly and quarterly reports in coordination with the program Supervisory Responsibility: Plan, organize, direct and guide the activities of team members in concert with other program's Monitors, support and administers a variety of contractual agreements May act for the Program or Division leadership as assigned Other duties as Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Skill/Ability to: Analyze and interpret rules, regulations, laws and policies related to CE; ability to work independently and research and recommend solutions to complex issues; conduct in-depth and comprehensive research; develop procedures and guidelines for staff; communicate and disseminate information to staff; implement new and revised policies and procedures; coordinate information and activities with relevant parties; provide formal training and ongoing guidance to staff; maintain subject matter expertise in assigned areas; proactively troubleshoot and make recommendations to resolve problems; write narrative and statistical reports and make oral presentations; use and provide input on computerized systems and programs; deal tactfully with individuals in stressful situations; communicate effectively with individuals of diverse backgrounds and cultures; and establish and maintain effective and cooperative work relationships. Education & Experience: Bachelor's Degree in Human Services or four years related experience equivalent experience 5 to 7 years' experience managing projects or programs Experience working with unhoused/homeless populations Knowledge, Skills & Abilities: Functional knowledge of Microsoft Office Products Knowledge of mandatory reporting requirements for people working with adults Knowledge of issues facing unhoused/homeless Must be able to read and write English and possess written and verbal communication skills Achievement oriented Teamwork and cooperation Client centered Organizational awareness Strong coordination skills Knowledge of community resources for target population Strong knowledge of substance abuse and mental health issues and treatment models, including Harm Reduction Ability to assess emergency situations and react accordingly by accessing appropriate medical/social Ability to prioritize tasks with strong organizational skills Knowledge of San Francisco County social services networks Ability to design systems and processes to track data and monitor progress Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural Prerequisites Required Prior to the First Day of Employment: Fingerprints Required TB Screening - Negative Tuberculosis Test Required First Aid Certification Preferred Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record Is responsible for accurate and timely submission of case Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and Occasional lifting, pushing, and Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive · Driving is required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contact with clients who may have behavioral and psychiatric problems including shouting, use of profanity and inappropriate behavioral Noise level in work environment is usually moderate and consistent with a normal office Occasionally exposed to perfume or scents in personal care products used by Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is reviewed frequently. The employee performs a variety of routine work within established policies and procedures, and receives instructions on assignments, new policies, or The work environment is a typical office Noise level in work environment is usually moderate in accordance with a typical office May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately. The work environment includes contact with many children, who may be loud and at times behaviorally challenged. The work environment will include children ages 0 months to 5 years The work environment will include children ages 4 to 17 years The work environment will include children ages 8 to 14 years The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and The worker is occasionally exposed to cleaning The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and The worker is subject to oils: There is air and/or skin exposure to oils and other The worker is required to wear a The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature The work environment includes traveling using various modes of The work environment may include driving an agency DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $58k-76k yearly est. 32d ago
  • Housing Specialist for Rental Relief CM II

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    The Homelessness Prevention Program (HPP), a program of Catholic Charities, provides homelessness prevention assistance to families and singles in San Francisco to help them maintain or obtain permanent housing. HPP assists families in permanent housing who are in danger of eviction or who need help to move to a more sustainable rental situation. Service components provided include needs assessment, budget planning, landlord mediation, referrals to tenancy counseling and legal assistance, short-term case management, necessary referrals, and access to financial/rental assistance. Salary: $ 30.26-$31.18 Location: Onsite 5 days a week Location: On site 5 days a week The Housing Specialist is responsible for overall advocacy and support services to eligible families and individuals for a caseload of 20-25 clients regularly. Also, he/she will provide housing assessment and stabilization services to families who qualify and is responsible for crisis intervention counseling and extensive coordination between the family, the landlord and all other housing-related community resources. This position will work extensively with the community agencies which are collaborative partners with our program. Work with families and individuals to confirm eligibility and conduct assessments of needs over the phone. Coordinate a housing stabilization plan for families which includes: A financial cover sheet of budget information to help the qualified families. Develop a balanced family budget to guarantee future payment of rent Recommend payment plan for families Obtain the proper documentation from the Landlord Communicate with the Landlord and explain procedures of our intervention Help client obtain permanent housing through accessing security deposits and housing referrals. Provide crisis intervention and/or short-term case management services to clients including: Accurate and timely referrals Mediate for family with landlords or property managers to obtain the necessary paper work Mediate with Landlords and/or Landlords Counselors/Attorneys to obtain the necessary paperwork and avoid the eviction Process. Redirect Legal Cases to the appropriate agencies, and continue the follow up until case is settled. employer advocacy Maintaining good and clear communication with client's attorney or legal representative to get a better success when case is are already in court Access to public benefits such as CalFresh, MediCal, etc. Do immediate intervention to assist family when they are facing eviction at the level of Lawful Detainer or dealing with attorneys or client's attorneys with other agencies to expedite the case and immediately request to issue a RUSH check. Assess, assist and close cases annually in order to meet program service objectives. Maintain proper client notes and program documentation. Submit the Check Request on timely manner with Program Director/Manager. Verify Clients information on CARES and City System Program to avoid duplication cases. Complete data entry of new clients' information in CC Systems as well as the City System, also update information of duplicate clients' in both systems. Scan complete client's signed and Excel file and uploaded to the RAP Intake Form in the CC System Follow Up payments status with Accounting Department. Compile reports as requested. Conduct follow-up to monitor ensure housing stability. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: BA degree and one year of experience preferred or AA degree and three years related experience. Previous experince locating and maintaining affordable family housing. Experience working with families in crisis. Knowledge, Skills & Abilities: Strong coordination skills. Knowledge of community resources for families transitioning from homelessness. Strong knowledge of substance abuse and mental health issues and treatment models. Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems. Functional knowledge of Microsoft Office Products. Ability to speak Spanish or Cantonese required. Knowledge of mandatory reporting requirements for people working with children. Knowledge of issues facing homeless families. Must be able to read and write English Ability to communicate clearly in both verbal and written forms. Ability to prioritize tasks with strong organizational skill. Ability to design systems and processes to track data and monitor progress. Achievement oriented Teamwork and cooperation Client-centered Organizational awareness ​​Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.​ Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ​​Frequent​ Bending, standing, stooping, kneeling, reaching, twisting, and walking. ​​Frequent​ Lifting, pushing, and pulling. ​​Frequent​ Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. ​​Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. ​ ​​The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.​ ​​Driving is not required for this position.​ The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May need to enter private residences during the course of client home finding/housing search. Occasionally exposed to outside weather conditions. Noise level in work environment is usually moderate. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and violence. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to noise: Noise level in work environment can be moderate to excessive. Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately, and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior The work environment includes traveling using various modes of transportation.
    $30.3-31.2 hourly 60d+ ago
  • Infant Teacher

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Treasure Island Child Development Center (TICDC) is a collaborative child-centered environment where everyone contributes and feels taken care of. Our community is a coming-together of families and teachers and staff members who express the quality and diversity of the Bay Area. Serving parents with children 3 months to 5 years of age, TICDC provides a secure and stimulating environment in a beautiful setting. Our enriched day program combines the best in early care and education with family support activities and effective resource and referral. POSITION PURPOSE: To further the Mission and Vision of Catholic Charities SF. The Teacher position is responsible for providing developmentally appropriate care and education for the children, in cooperation with parents and to work as a team with the Treasure Island Development Center staff to implement the philosophy, the goals and objectives of the child care center. The Teacher position acts as a leader in assisting with the mentoring of substitute teachers, aides and interns. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Salary $30.00-$32.00 Location: Onsite 5 days a week Education & Experience: Have a minimum of a valid California Associate Teacher permit. A teacher hired with a permit working in the Infant Toddler program must complete at least 6 additional units of coursework in Infant Toddler care. Minimum one year of center based care experience Understands rationale and procedure for child abuse reporting as mandated by state law and the responsibility for action as a mandated reporter Must be certified in Pediatric CPR and First Aid Personal cell phone required. Knowledge, Skills & Abilities: Bilingual is Spanish and/or Chinese preferred but not required Knowledgeable of social issues, such as poverty, violence, racism, that impact children and families. Knowledgeable about child development and is able to recognize deviation from the norm. Understands and uses universal health precautions. Understands emotional and social development including the emergence of identity and self esteem. Must demonstrate an understanding of child development theory and practice. Ability to provide for the care and safety of children without physical or verbal, exploitation or prejudice. Ability to communicate positively and actively develop ongoing interaction with parents in order to discuss daily activities. Achievement oriented. Customer oriented. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprinting Clearance: Required TB Screening - Negative Tuberculosis Test: Required First Aid Pediatric CPR/1 st Aid Certificate: N/A ESSENTIAL DUTIES & RESPONSIBILITIES Read and understand program philosophy, personnel policies, position description, non-discrimination policy, and other related materials covering the teacher position. Read and understand program philosophy, personnel policies, position description, non-discrimination policy, and other related materials covering the covering the teacher position. As part of the TICDC team, assists in the planning and implementation of curriculum according to the Creative Curriculum guidelines, incorporates the California Foundations and Curriculum Frameworks, Desired Results Developmental Profiles, (DRDPs), CSEFEL strategies and the observations of children which evolves and expands over time, according to the needs and interests of the children. Establishes a primary relationship with a group of children and their families. Guides children in conflict management and problem solving strategies. Supervises and directly interacts with children in a warm and positive manner. Work cooperatively with other staff members, accepts supervision, and helps promote positive and harmonious communication in all aspects of center operations. Maintains child files and open contact logs. Provides feedback to Program Manager/Director regarding staff's interactions in the classroom. Maintains confidentiality regarding all personal information regarding families, children and staff. Assists in developing, preparing and implementing a written curriculum plan with weekly updates, including environment enhancements, activities, routines, garden activities and schedule that is developmentally, culturally and linguistically appropriate, in coordination with staff team. Participates in monthly rotation of documentation boards in and outside of the classroom. Oversees and is responsible for the observation, recording and DRDP assessment of child in a group that results in an environment supportive of the changing needs of children. Completes and submits DRDP assessments on time through DRDP tech and COCOA. Provides oral and written language experience, (including home language when possible), appropriate to each child's level of interest and developmental capacity. Monitors to assure that outdoor play areas are secure and that children cannot leave nor gain access to unsafe or unsupervised areas. Maintains accepted standards of order, cleanliness, and sanitation of program facilities. Solicits and responds to the families requests and suggestions and communicates them to appropriate staff. Responsible for preparing and participating in parent-teacher conferences twice a year, (Nov and May). Participates in on-site and off-site learning opportunities in accordance with a professional development plan and in professional growth activities. Assists Program Manager and/or Lead Teacher with supervision, training and evaluation of substitutes, interns and volunteers in a constructive way. Works with Program Manager and Lead Teacher to implement California Department of Education program goal setting, DRDP goal setting for program and implementing a timeline for completion. Utilizes resource materials such as books, articles, videos to enhance opportunities for individual professional growth. Seeks information relevant to the needs of the children s/he is serving - for example, information on school readiness, bilingual development, special needs and ages and stages of development. Assists Lead teacher and team in planning activities that integrate social, emotional, physical, cognitive, language and aesthetic development. Responds to behavioral signals from children that indicate a need for a change in teaching style to meet the child's emotional or intellectual development needs. Prepares and participates in staff Professional Learning Community, sharing expertise with teaching staff. Acknowledges and celebrates the variety and differences between families, and creates a classroom environment that reflects the diversity within the community. Implement program of food service according to center policies and established food handling and nutritional guidelines and a written menu. Follows center policies and procedures for health and safety, indoors and outdoors. Assures classroom is in compliance at all times, including ratios, sign in sheets are completed daily, and required daily health checks are done. Administers medication in compliance with agency polices and guidelines. Reports to the supervisor replacement/repair needs for indoor and outdoor supplies and equipment to ensure that the physical plant is in good shape. Actively involves parents/guardians in classroom and center activities. Actively collaborates with parents/guardians in an ongoing and positive manner to support each child's development. Supports and facilitates the inclusion of all children in the center, when possible. Promotes and enhances the child's and families participation in all program events. Is responsible for maintaining active teaching permit, including renewal, upgrading and all required professional development work required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is not required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment will include children ages 3 months to 5 years. The worker is subject to outside environmental conditions Noise level is moderate DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $30-32 hourly 60d+ ago
  • Social Worker II/ Housing Specialist

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Catholic Charities Housing Support Services “Housing Opportunities for People with AIDS” [HOPWA] Housing Specialist will work within the community to enriched shallow rental subsidies. The Housing Specialist will be responsible for benefits advocacy, support services for physical and mental health - acute/chronic, and problem solving. Aid people accessing the HOPWA Rent Subsidy Program or other applicable housing opportunities. Assist in maintaining or increasing housing stabilization or opportunities. Housing Specialist will work to assess the participants needs, by providing immediate services, personal goals, and services plans. This position will work with staff around self-sufficiency matrixes, and how to maintain independence and prevent homelessness. Under general supervision from Program Leadership/Director, assumes responsibility for day-to-day operational management of all activities and functions in a designated program area or department. These responsibilities include but not limited to developing, implementing, and evaluating program policies, procedures and standards; determining program service levels and enhancements; as required developing and monitoring program budgets; providing technical advice and/or supervision to staff, other departments, the public and other agencies, and performs related work as required. Tiered Subsidy Program [TSP] provides permanent supportive housing and [light-touch to intensive] case management for homeless or marginally housed, multiply diagnosed participants living with HIV/ AIDS. The program consists of up to 180 Participants living in a market-rate scattered sites model in San Francisco. The Housing Specialist for TSP plans and directs all aspects of the program, is responsible for maintaining program and fiscal operations in accordance with contract, philosophies, and Catholic Charities CYO Policies. As such, this position acts as a welcoming and knowledgeable portal to accessing services provided by Catholic Charities. The Housing Specialist will work extensively with the community and other collaborative partners to ensure clients are successful and supported. This position is responsible for staff supervision, developing, implementing, and evaluating program policies, procedures, and standards; determining program service levels and enhancements; as required developing and monitoring program budgets in conjunction with Director and Division leadership; providing technical advice and/or supervision to staff, other departments, the public, and other agencies, and performs related work as required. ESSENTIAL DUTIES & RESPONSIBILITIES Provide ongoing support services for clients but not limited to information and referral for services. Participate in all program activities/events for participants; may include some weekends. Assist Program Director/Management in the development, maintenance, and improvement of Performance Quality Standards [PQI], client and partner feedback, and follow-up where necessary to ensure prompt and appropriate services. Service Area: Acting jointly with the Program Leadership develop, maintain, and improve standards for client service and written procedures and protocols for services; ensure timely and accurate outcomes data entry. Participate with other staff in the maintenance of a safe and healthy environment. Be trained and prepared to implement emergency procedures for groups or individuals and tend to emergencies as they arise. Caseload porfolio assignment up to 45 - 55 households “lite-touch” or “intensive case management”; short and long -term Work in collaboration with Program, Division, and Agency staff/team Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan. Interface with other agencies and departments to ensure appropriate client compliance with Program requirements. Participate in related program, agency and community meetings as assigned. Perform applicant screening to determine eligibility for HOPWA TSP Housing subsidies, conduct Intakes for qualified applicants - including, but not limited to: crisis intervention counseling and support services, client data collection, information and referral, collection of documents needed for program participation, and coordination of service to address the clients' immediate needs. Develop mutually-agreed upon plans to improve their well being and housing situation. Help program participant adjust to the change and challenges related to unstable housing, recovering from homelessness, substance use disorder, and family dynamics/issues. Provide direct services to residents. Educate and connect residents to the wide array of services available to families. Assist Participants with accessing community resources, Income Benefits/Assistance, CalFresh [Supplemental Nutrition Assistance Program (SNAP)], Healthcare [physical and mental health] enrollment applicable. Provide on-going support services for clients living in subsidized housing, including but not limited to: information and referral for services, with a minimum of quarterly client contact. Assist and monitor personal goals and well-being through services plan, housing retention plans, situational growth or improvement Documentation/Data Collection: Minimum of 4 hours per week completing entering, maintaining proper client and program documentation [updates/changes] client data collection, information and referral, collection of documents to address Participants' immediate needs and long-range goals. Coordinate contact with collaborative agencies as needed to identify any client issues that might result in an improved or destablize a housing and to conduct an appropriate intervention as required Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan. Provide housing advocacy services including, but not limited to: assistance to clients in identifying and working with landlords interested in participating in the HOPWA Rental Subsidy Program. Performance of annual re-registrations and Quality Housing Standards inspections (HQS) Interface with other agencies and departments to insure appropriate client compliance with Program requirements. Participate in related program, agency and community meetings as assigned. Other duties as assigned Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Operations: Supports Program Leadership and manages staff and overall day-to-day in compliance with Catholic Charities policies and procedures and requirements to ensure that: Ensure policies and procedures are being followed, that goals and objectives are met, services and projects are being accomplished efficiently and effectively. Collaborate with case management staff in the development and implementation of Individual Service Plans and provide ongoing follow-up with program participants. Establish rapport and develop and maintain working relationships with human service agencies, funders, community members, participants, providers, and other non-profit agencies; Provide staff support to commissions, committees, and task forces. Assist in the completion of reports to contractors, funders and facilitate related audits, focus groups, etc. monthly, quarterly, and annually. Assist with technology systems and the coordination of all programmatic data management systems, etc. Fiscal Management: Assist in carrying out sound fiscal management practices, to include. Communication: Consistently practice effective mission-based communication across all levels throughout the organization and programs. Leadership: Participate as a member of an organization-wide Frontline staff to deliver the highest quality of services in keeping with the mission, vision, and values of the organization. Participate in related programs, agency, and community meetings as assigned. Community: Develop and maintain positive professional relationships with collaborative service providers, funders, and communities. Organize orientations and provide training for collaborative Staff, Partners, and potential qualifying families as necessary to ensure smooth working relationships and accurate documentation. Strategic Planning Support: Implement strategic plan initiatives; generate and analyze service area data for input back into the plan; understands agency Managing-to-Outcomes cycle. Generate monthly and quarterly reports in coordination with the program staff. Supervisory Responsibility: Plan, organize, direct, and guide the activities of volunteers as assigned. Participate in new hire training. Other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's Degree in Human Services or 4 to 6 years' demonstrated case management experience Experience working with unhoused/homeless populations Knowledge and experince with Homeless Management Information System ( HMIS ) and ONE System [Clarity] is a + Knowledge, Skills & Abilities: Functional knowledge of Microsoft Office Products Knowledge of mandatory reporting requirements for people working with adults, Youth or Children Knowledge of issues facing unhoused/homeless Must be able to read and write English and possess written and verbal communication skills Achievement oriented Teamwork and cooperation Client centered Organizational awareness Strong coordination skills Knowledge of community resources for target population Ability to prioritize tasks with strong organizational skills Knowledge of San Francisco County social services networks Ability to design systems and processes to track data and monitor progress Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Required Council on Accreditation (COA) roles Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If, driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contact with clients who may have behavioral and psychiatric problems including shouting, use of profanity and inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Occasionally exposed to perfume or scents in personal care products used by clients. Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is reviewed frequently. The employee performs a variety of routine work within established policies and procedures, and receives instructions on assignments, new policies, or projects. The work environment is a typical office environment. Noise level in work environment is usually moderate in accordance with a typical office environment. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence. Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately. The work environment includes contact with many children, who may be loud and at times behaviorally challenged. The work environment will include children ages 0 months to 5 years old. The work environment will include children ages 4 to 17 years old. The work environment will include children ages 8 to 14 years old. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is occasionally exposed to cleaning products. The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and crayons. The worker is subject to oils: There is air and/or skin exposure to oils and other fluids. The worker is required to wear a respirator. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The work environment includes traveling using various modes of transportation. The work environment may include driving an agency vehicle.
    $51k-61k yearly est. 60d ago
  • On Call Program/Activity Assistant

    Catholic Charities 4.3company rating

    Catholic Charities job in San Carlos, CA

    Salary $26.32-$27.12 Catholic Charities Adult Day Services - San Mateo County program promotes Aging-in-Place by offering a safe, therapeutic environment to prevent premature placement in a residential facility. Older adults who may be suffering from memory impairments and/or physical disabilities attend 2-5 days a week while their family caregivers receive supportive services and respite. Adult Day Services - San Mateo County is a licensed Adult Day Program that is designed to enhance the participants' quality of life and increase their independence. Participants enjoy a safe, fun and stimulating environment while families are eased of their constant responsibility of providing care. Seniors and adults with disabilities benefit from the healthy meals and snacks, exercise options, socialization, mental and physical stimulation, personal care support and supervision, and recreation offered. Team members promote independence, enhancing the participants experience in the program and providing continuity of care for participants and primary caregivers. The On Call - Program/Activity Assistant will lead social, recreational and educational programs, and work as a team member to enhance the lives of the participants attending the program. Under the coordination of the Activities Coordinator, lead and elicit participation in physical, cognitive, creative and expressive art, music, and spiritual activities. Provide participants with assistance in activities of daily living including but not limited to transfers, ambulation, dining and assistance in the restroom. With other staff, assist in the development of individual care plans for each client, assist in carrying out plan and participate in reviews and revisions of care plans. Maintain appropriate records for monthly MIS reports and chart on participants. Supervise and monitor participants. Assist in serving lunch and snacks. Move furniture and equipment, and perform general clean up. Participate with other staff in the maintenance of a safe and healthful environment in the Center. Establish rapport with participants and their families or caregivers in order to insure continuity of care. Be trained and prepared to implement emergency procedures for group or individuals. Participate in staff meetings, in-service trainings and workshops as required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's degree in psychology, social work or a related human services field preferred. Training, work experience, or knowledge of the senior population. Experience and/or knowledge working with dementia and/or Alzheimer's. Knowledge, Skills & Abilities: Experience and knowledge in areas of arts and crafts, music, poetry, cooking, exercise, gardening, etc. The ability to plan and lead group and individual activities. Keep regular detailed records. Promote a positive professional and organizational image in the community. The ability to keep regular detailed records. Solid written and verbal communication skills. Excellent interpersonal skills. Second language skills desirable. Sensitivity to the needs of frail elderly and their families. Ability to work as a member of multidisciplinary team. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to outside weather conditions. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence. The worker is occasionally exposed to cleaning products. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and crayons. The worker is occasionally exposed to latex, bleach solution, cigarette smoke, and animals for pet therapy projects. The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation. The worker is subject to noise: Noise level in work environment can be moderate to excessive. The worker is subject to outside environmental conditions: No effective protection from weather. The work environment includes traveling using various modes of transportation. Noise level in work environment varies depending on daily activities. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $26.3-27.1 hourly 37d ago
  • Program Director

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    The Program Director carries a caseload of 10-12, and provides case management services to homeless and low-income families in order to help them obtain and maintain permanent housing and stability. These services include income increasing plans, housing search services, crisis intervention, collaboration with community services, application for public benefits and referrals as needed in regard to housing and job security. The Programs Director conducts home visits and field visits in the community. Under general supervision from the Senior Program Director, the Program Director oversees the daily program operations of the Program Staff at their location, and in the absence of the Senior Program Director. The PD works directly with case management staff to resolve any program or client issues and acts as a liaison to property owners, property managers and outside community service providers. This position will work extensively with program and city-wise database and support the teams. Salary: $85,000-$88,000 per year Location: On site 5 days a week Essential Duties & Responsibilities • Monitors and directs day to day operations for SF Home Program in compliance with Catholic Charities policies and procedures and requirements, including direct coordination with contractor Compass - Connecting Point when appropriate • Prepare and update monthly reports and maintain a record keeping system for regulatory agencies and funder reports. • Monitor program budget with the Program Manager. • Services include, but are not limited to: intake assessments, case management, crisis intervention, counseling and support services, information and referral, budget development, issuing of vouchers and coordination of services so the immediate needs of the clients are addressed. • Maintain continuity of services by coordinating with new and existing service providers. • Develop and maintain positive professional relationships with collaborative service providers, funders and communities that will meet the changing needs of client population. • Assist clients in accessing appropriate resources and take appropriate actions relative to housing stability. • Maintain close communication with other service providers involved with each client. • Design and implement program activities for all program participants. • Participate in related program, organization and community meetings as assigned. • Maintain proper client and program documentation. • Represent the program and organization at outside meetings as needed. • Personal cellphone use required for Multifactor Authorization. • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: • Master's Degree in Social Work or similar field preferred or five years related experience. • Experience working with homeless population. • Experience navigating the Bay Area housing market Knowledge, Skills & Abilities: • Bilingual in Mandarin/Cantonese or Spanish. • Knowledge of San Francisco County social services networks. • Strong coordination skills. • Knowledge of community resources for population. • Strong knowledge of substance abuse and mental health issues and treatment models, including Harm Reduction, trauma informed care. • Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems. • Good written and verbal communication skills. • Ability to prioritize tasks with strong organizational skills. • Ability to design systems and processes to track data and monitor progress. • Functional knowledge of Microsoft Office Products. • Knowledge of mandatory reporting requirements for people working with ageing adults and children. • Knowledge of issues facing homeless individuals. • Achievement oriented and client focused. • Cultivates teamwork and cooperation. • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Intermittent bending, standing, stooping, kneeling, reaching, twisting and walking. • Intermittent lifting, pushing and pulling. • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands and/or fingers. • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. • Driving is not required for this position. If driving is requested for a specified project, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Working environment is clients' living environment as we conduct home visits for all clients regularly. • When entering a client's private space, there may be exposure to personal possessions/artwork which could be offensive. • Many children and constant noise. • Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately. Salary range $80,000 - $95,000 DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $85k-88k yearly 60d+ ago
  • Program Manager (Aging Case Management)

    Catholic Charities 4.3company rating

    Catholic Charities job in San Francisco, CA

    Catholic Charities is home to many community programs and services. The Aging Support Service programs assist individuals in San Francisco and San Mateo Counties with maintaining their independence and dignity at every spectrum of care. Salary: $ 71,000-$73,000 Location: Onsite 5 days a week The Aging Case Management Program offers Case Management, and Long Term Housing Subsidy services that assist with the on-going support to individuals experiencing age-related decline in health, and or need of help with resources navigation and service connection to decrease risk or institutionalization, and our Long Term rent assistance provides monetary help and case management to eligible clients that prevent eviction and/or homelessness. Our program is recognized as a not-for-profit, full-service program providing much needed services and empowerment to the aging and impaired adult population, to increase independence and Age in Place. Primary Responsibilities: Under general supervision from the Associate Deputy, the Program Manager, Housing assumes responsibility for day-to-day related long term housing subsidy services and functions and works closely with the case management staff and provides management oversight, leadership responsibilities and direct programming. The Program Manager is expected to carry a caseload of at least 20 cases and responsible for core housing case management, benefits advocacy, support services for physical and mental health - acute/chronic, and problem solving. Provide assistance to people accessing other applicable housing opportunities. Assist clients in maintaining or increasing their housing stabilization. Working to assess the Participants' needs, by providing immediate services, personal goals, and services plans. This position will work with Participants around self-sufficiency, and how to maintain independence and prevent homelessness. And under the supervision of the Associate Deputy Director, the social worker completes an assessment to determine eligibility and the needs of the applicant. JOB TITLE: Program Manager, Housing PROGRAM / DEPT: Aging Case Management/Aging REPORTS TO: Associate Deputy Director DIVISION: Aging Support Services SUPERVISOR OR MANAGER: No STATUS: Full Time (40 hours per week) FLSA STATUS: Non-Exempt NON-UNION or UNION: Non-Union POSITION SUMMARY Continued Page 2 of 6 • Service Management: Develop, maintain and improve standards for client services and written procedures and protocols for services. • Operations: Monitor and direct day-to-day operations for assigned service area in compliance with Catholic Charities policies and procedures, and according to state licensing requirements and contract funders. • Caseload porfolio assignment up to 20 clients • Community: Develop and maintain positive professional relationships with collaborative service providers, funders and communities. • Employee Development: Supervisory responsibilities that include training, providing support and supervision to 2-3 staff, client discussion, assessment and reassessment review, care planning and case closure and aftercare; assisting staff with skill development, scheduling resource and community presentations. • Leadership: Participate as a member of an organization-wide Management Team to deliver the highest quality of services in keeping with the mission, vision and values of the organization. • Data Entry into appropriate and assigned database systems, and completion of monthly case management reports. • Strategic Planning: Develops strategic plans; sets objectives based on goals; mission and values; gathers input and knowledge of others; adjusts, and monitors plans as needed. • Development: In conjunction with the Associate Deputy Director, participates in the acquisition of new and renewals of foundation grants and government contracts, and provides for reports on funds received; including assisting the Associate Deputy Director with writing of proposals, reports, letter and other communications. • Attend meetings and training programs, as requested • Commitment to the Mission and Vision and Core Values of Catholic Charities. • Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. • Provide practical support, education and assistance to tenants in addressing immediate needs related to achieving stability and life management skills, with a minimum of monthly client contact. • Coordinate with the Catholic Charities CYO programs and community agencies to ensure communication and quality service to the clients. • Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan. • Comply with program policies and procedures to protect client and caregiver interests and facilitate the smooth operation of the program. • Maintain accurate, current, and complete client files and complete all required data collection forms and reports. Maintain appropriate records for monthly reports. • Data entry into CA Getcare, and CARES Systems and completion of monthly reports. • Participate in managers meetings, client peer reviews, in-services and other training as required. • Coordinate contact with collaborative agencies as needed to identify any client issues that might result in an improved or destablize a housing and to conduct an appropriate intervention as required • Interface with other agencies and departments to insure appropriate client compliance with Program requirements. Continued Page 3 of 6 • Makes recommendations to enhance and improve services. • Other duties as assigned. • Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: • Bachelor's degree in Social Work, or related field with a minimum of three (3) years directly related experience in case management. Substantial or demonstrated knowledge/experience working with families in crisis or unstable housing situations. • Minimum three years experience providing client case management services with the aging population and/or service programs. • Experience in providing health, social, and/or aging services in the community, especially with diverse communities and knowledge of community resources. • Leadership abilities, teaching experience, ability to take-charge and/or make decisions as needed. • Certified in Red-Cross basic first aid and CPR are required which may be obtained within 30 days of hire. Knowledge, Skills & Abilities: • Excellent interpersonal and communication skills. • Knowledge of San Francisco County social services networks. • Sensitivity to, and possess a knowledge of services for seniors and adults with disabilities, homelessness/unstable housing, substance use disorders, and associated Healthcare [physical and mental health - acute/chronic] issues. • Certified or familarity with HCV/Housing Quality Standards. • Interacting with persons from various social, cultural, economic, and educational backgrounds for the purpose of stabilizing or improving housing situations. • Bilingual in Mandarin/Cantonese or Spanish language preferred. • Functional knowledge of Microsoft Office Products. • Ability to perform duties with minimum supervision. • Ability to communicate clearly in both verbal and written forms. • Promote a positive professional and organizational image in the community. • Sensitivity to seniors and people with disabilities and their needs. • Knowledge of mandatory reporting requirements for people working with ageing adults. • Sensitivity in handling complex/confidential information. • Ability to work under pressure. • Ability to work as a member of a team. • Valid CA Driver's License and personal car preferred. QUALIFICATIONS Continued Page 4 of 6 • Knowledge of structure and content of services to seniors. • Good problem-solving skills and ability to follow through. • Strong interpersonal, communication, and telephone skills • Computer literacy. • Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration and accepts responsibility for own actions. • Attend meetings, supervision, and other required meetings. Attend Program staff, clinical and community meetings as needed or required. • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required • Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. • Is responsible for accurate and timely submission of case records. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Frequent Lifting, pushing, and pulling. • Frequent Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Frequent Bending, standing, stooping, kneeling, reaching, twisting, and walking. • Driving is not required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COUNCIL ON ACCREDITATION (COA) ROLES PHYSICAL REQUIREMENTS WORK ENVIRONMENT Continued Page 5 of 6 • Contact clients who may have behavioral and psychiatric problems. Behaviors may include shouting, use of profanity, and inappropriate behavioral choices. • The noise level in the work environment is usually moderate and consistent with a normal office setting. • Occasionally exposed to perfume or scents in personal care products used by clients. • Occasionally exposed to outside weather conditions while monitoring clients in the outside courtyard and assisting clients to and from transportation vehicles. • Occasionally exposed to latex gloves while providing personal care assistance. • Occasionally exposed to bleach solution for sanitizing utensils, dishes and serving utensils. • Occasionally exposed to animals such as dogs and cats for pet therapy projects. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. I have read the above and I understand that the knowledge, skill, abilities and assigned responsibilities listed are conditions of my employment with Catholic Charities. I also understand that the job description may be changed or altered at any time.
    $71k-73k yearly 11d ago
  • Residential Assistant

    Catholic Charities 4.3company rating

    Catholic Charities job in San Rafael, CA

    Catholic Charities St. Vincent's School for Boys was founded in 1853 and rooted in our faith traditions of charity and justice, supporting families, adults, and youth through social service and opportunities for healthy growth and development. Our values are respect, compassion, accountability, and integrity. Our commitment is to support changing lives in the communities we serve; promoting a fulfilling and supportive environment; and involving the community in carrying out our mission. This program focuses on four underlying philosophies that are central to all of the services provided: Housing First; Trauma-Informed Care, Person-Focused Care, and Social Determinants of Health. Salary: $22.06-$25.00 per hour Location: Onsite Catholic Charities St. Vincent's School for Boys provides Transitional housing, care, and placement support for Transitional Aged Youth, who are homeless or at risk of homelessness ages 18-24 in Marin County, CA in partnership with Marin County Department of Health and Human Services. The purpose of this program is to provide supportive wrap around services to end homelessness for youth and to improve the wellbeing of Marin's homeless population through evidence-based trauma-informed practices. The services included in this scope of work serve as a critical element of the County's implementation of a unified coordinated entry and care management system by standardizing screening, assessments, and care coordination; and by promoting bi-directional information sharing and care coordination among providers. The goal for this systems-level change is new, coordinated, and sustainable approaches that will improve successful outcomes for people experiencing homelessness in Marin. The Residential Assistant will collaboratively develop and maintain a secure, home-like environment in which youth aged 18-24 can experience stability, form healthy attachments, and develop age-appropriate social and independent living skills. Residential Assistants implement and integrate each youth's treatment plan into all aspects of daily activities. They also carry out agency policies and procedures to ensure the smooth operation, coordination, and administration of the residences while fostering a supportive, trauma-informed environment. Provide an orientation for each new participant to welcome them to the residential community and to help them establish/maintain safety within the environment and a sense of normalcy. Introducing the participants to staff and other youth, offering a warm meal, clothing, hygiene, and other basic needs support upon move in. Discuss house rules, curfews, and safety protocols. Actively utilize empathy, consistency, and appropriate boundaries to build trusting relationships with participants. Utilize active listening, encouragement, and de-escalations during crisis situations. Utilize community group meetings weekly to review managing personal spaces and shared responsibilities. Daily supervision and presence to maintain a stable, safe, and nurturing environment while supporting participants in the development of daily living skills, emotional well-being, and personal growth. Develop and encourage participants mentoring and role-modelling participation in established campus and house schedules, routines & program Maintain a consistent presence in the residence throughout the day and night within the residence through established structure, consistent routines, and verbal intervention as needed. Support and model conflict resolution during peer disputes or group tensions. Maintain daily logs and incident reports; and send to the residential supervisor and program director. Conduct regular safety and cleanliness checks to ensure residence is secure and free of hazards. Role Model and support Independent Living Skills improvement through performing general housekeeping responsibilities such as cleaning, menu planning, grocery shopping, cooking, and laund Support the community within each residence as they relate to each other individually, the group, and the overall upkeep of the house, thereby modelling and teaching the execution of these responsibilities. Perform food preparation duties such as: menu planning; prepare and serve meals; supervise cleanup of kitchen and dining areas, storage areas, and ensure all necessary areas are secured; develop client's skill level through their involvement in preparation, serving and clean-up as Creatively implement, participate in, and make use of the philosophy, opportunities, and facilities of the ongoing educational, clinical, recreational, and extracurricular programs designed to meet client needs. Transport and supervise participants to, from and during various outings, locations, appointments, home visits, & community-based activities in accordance with all procedures and policies regarding outings and the use of Agency vehicles, including the ability to obtain a valid California driver's license and other licenses as necessary to operate agency vehic Be familiar with individual participant's treatment plans and integrate participant's treatment plans into all aspects of their day-to-day, including all program activities, recreation activities, and crisis Support, direct, and advocate for youth to access all treatment and program related activities. Observe each client and report any behavioral, emotional, or interpersonal concerns to the Case Manager, Supervisor, Program Director, or Clinician. Support participants through life skills coaching such as: time management and scheduling, navigating public transportation, medication reminders, managing appointments and work/school. Collaborate with Case Managers to reinforce goals from Individualized Service Plans and House Stabilization Plans. Provide documentation such as charting in participant logs, critical incident reports, communication logs, day treatment logs & reports and milieu repo When required, participate in individual, group, and family therapy, as directed by any administrator or clinician. Be familiar with and liaison with Health Care Services and implement health care systems and procedures such as infection control, first aide, diet, and medication distribution within the individual participant's treatment plans. Participate in regularly scheduled supervision with immediate supervisor and be able to receive feedback, make changes, and discuss your own issues as they come up and relate to the job. Participate in regularly scheduled staff training and apply training to the wo Be familiar with and implement, as required, agency policies and procedures regarding emergency situation Be familiar with and administer, according to established policy and procedures, house accounting systems and the following role modelling budgeting Independent Living Skills (ILS): clothing and personal need allowances; personal allowances; recreation funds; food & house supply purchasing; budgeting for rent. Be familiar with and properly utilize Agency forms, ledgers, logs and charts. Help orient and train new staff, as directed by the Program Superviso Provide a positive role model for individual participants and the group through the following professional standards: maintaining supportive relationships with other staff; being able to both give and receive feedback; maintaining high standards of personal hygiene, grooming, and appropriate standards of personal dress; maintaining clear boundaries between personal life and professional behavior on the job; displaying situation-appropriate emotional responses; maintaining identification within the duties and responsibilities of a Group Counselor as outlined in this job description, not with the identity of the residential group; consistently supporting agency policies, philosophy, and ethics; being punctual in arriving for shifts, meetings and appointm Carry out all Residential Assistant duties with an emphasis on nurturing, supportive, and trauma-informed practices to foster the healthy development and well-being of youth. Respond to behavioral or emotional crisis using trauma-informed practices and de-escalations techniques. Contact supervisors, on-call staff, or emergency services when appropriate. Complete incident reports in a required timely manner. Provide participants with resources to support their personal growth, educational goals, vocational development, and community engagement. Perform all other such duties as directed by superviso To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or equivalent required; some college preferred. 1-2 years of experience in residential, shelter, or youth services preferred. Experience working with transitional age youth or individuals impacted by homelessness a plus. Must have a valid driver's license. Knowledge, Skills & Abilities: Commitment to trauma-informed, person-centered care. Ability to maintain calm and professional demeanor in high-stress situations. Strong interpersonal and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Word, email, and basic data entry. Cultural competency and ability to work effectively with diverse populations. Fluency in both Spanish and English (speak, read, and write) strongly preferred. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is required for this position.
    $22.1-25 hourly 9d ago

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