Case Manager jobs at Catholic Charities of LA

At Catholic Charities of Los Angeles, Inc. , we are committed to making a difference in the lives of individuals and families in need. This role offers an opportunity to lead impactful programs, work with a dedicated team, and contribute to community-based solutions.

Salary Range: $50,000-$75,000 Workdays: Sunday- Thursday Work Hours: 12 PM-8:30 PM About St. Anthony's Founded in 1950, St. Anthony's is the most comprehensive safety net service center in San Francisco, directly providing food, clothing, medical care, addiction recovery services, access to technology, job training, and other critical resources to the community. Every day we support and are supported by thousands of San Franciscans. Everyone who comes through our doors joins the St. Anthony's family and helps us create a future where all people flourish. Principal Responsibility Fr. Alfred Center (FAC) provides a residential recovery program to homeless men who are ready to create sober and stable lives for themselves. The Fr. Alfred Center's year-long, abstinence-based program empowers men with no income or resources with the tools to overcome addiction and the support to establish productive and healthy lives. The holistic treatment offered through St. Anthony's multiple services is rare in the field of recovery, and allows for immediate assessment and thoughtful resolution of clients' medical, legal, vocational and educational needs, most or all of which have been affected profoundly by the cycles of poverty and addiction. Counselors conduct assessments, one-on-one counseling, educational and group counseling sessions to a caseload of up to 12 residents and provide general oversight and support services to all residents. In the spirit of our Franciscan values and heritage, our team provides compassion and care daily. As a steward of healing and social justice, you are expected to meet the following duties: Essential Duties and Responsibilities Resident Engagement Conducts in-depth, intake interviews and assessments of incoming residents assigned to caseload to determine their appropriateness for the program. Provides individual counseling and case management for a regular caseload of approximately 10 to 12 residents. Develops and updates clients' casework plans. Assists residents in the development of their personal recovery plans. Assesses dynamics that are harmful for residents' recovery, intervenes and counsels. Monitors residents' compliance with program requirements, implements consequences as Documents client benchmarks and other required information into Efforts to Outcomes (ETO), daily as required by the program. Participates in the weekly case conference. Conducts group sessions for residents (process groups, anger management group, etc.). Assist with the caseloads of counselors who are absent (vacation, sick or other leave). Collaborates with other St. Anthony programs providing services to the residents (the Dining Room, the Tenderloin Tech Lab, the Medical Clinic, Workforce Development and the Social Work Center) and with outside community agencies. Oversees all resident activities and transportation at Fr. Alfred Center, monitors compliance with program and residence rules. Provides support for residents. Treat all guests with empathy, dignity, and respect. Seek to understand the other person's perspective and experience. Demonstrate the ability to work effectively across cultures and an openness to learning about cultures not familiar to oneself. Program Administration and Operations Complete reports and all other paperwork neatly, legibly, and thoroughly. Enter data and information electronically as required. Looks up data and reports electronically through a database as requested. Understand and follow the organization's programs, policies, and procedures Participate in regular training and development opportunities to increase personal capacity to apply innovative approaches to daily workflows, service delivery, and functions of the position. Documents client benchmarks and other required information into Efforts to Outcomes (ETO), daily as required by the program. Enters case notes, maintains and updates client paper files in a timely manner. Notes significant events in the staff log. Fills out medication sheets and all other required paperwork completely and accurately. Assist in the evaluation, planning, development, and implementation of program procedures, guidelines and policies. Teamwork Participate in relevant meetings supporting team communication and the program's capacity to fulfill organizational goals and mission. Collaboratively works with others to achieve team success. Manage stress and pressure situations calmly and responsively. Maintain the capacity to control reactions and awareness of how their behavior or response can impact others. Consistently demonstrate integrity while working and representing St. Anthony's. Practice direct, respectful, open, and honest communication with their colleagues. Proactively seeks support from team members or management. Demonstrate cooperation with coworkers, management, and the community at large. Minimum Qualifications Valid Alcohol and Other Drug (AOD) counselor certification issued by California Consortium of Addiction Programs and Professionals (CCAPP) and the California Department of Health Care Services (DHCS). Two years current experience in chemical dependency field. High School diploma/GED and three years' experience in social services, particularly in drug and alcohol residential programs. Two years current experience in client caseload management and group counseling Demonstrated knowledge of the disease and treatment of chemical dependency including 12-step work and social model programs. Excellent interpersonal, listening, oral, and written communication skills are required. Bilingual Spanish/English strongly preferred. Ability to be polite, diplomatic, and firm. Can set limits and practice professional boundaries with guests, volunteers, donors, and coworkers. Ability to respond to emergencies and high-pressure situations in a self-composed and self-assured manner. Ability to work non-traditional hours and days (weekends and holidays required). Ability to complete paperwork neatly and legibly. Computer literate in Windows, MS Office. Experience with client databases preferred. Ability or willingness to learn to use information and communication technologies (computers, smartphones, and iPads) to find, evaluate, create, and communicate information. Valid CA Driver's license with excellent driving record. Ability to be punctual, reliable, cooperative, and stay team-oriented. Experience working in a non-profit or community-based social service agency with people experiencing homelessness or poverty desired. Commitment to St. Anthony Foundation Statement of Values and a desire to work for a social services agency serving the poor. Qualifications Behaviors Preferred Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Experience Required Valid Alcohol and Other Drug (AOD) counselor certification issued by California Consortium of Addiction Programs and Professionals (CCAPP) and the California Department of Health Care Services (DHCS) 2 years: Current experience in chemical dependency field. 2 years: Experience in client caseload management and group counseling

Job Summary: The Case Manager 2-BMC performs a variety of case management duties, thus assuring proper utilization providing maximum quality of patient care. Serves as a resource for staff in the area of Joint Commission standards and those of private utilization review agencies. Responsible for clinical evaluation and disposition of patients referred to the Loma Linda University Behavioral Medicine C enter. Coordinates contact with the appropriate clinical, hospital and community resources. Coordinates with clinicians and hospital staff to facilitate hospital admissions. Performs other duties as needed. Education and Experience: Bachelor of Science degree in nursing (BSN) required. Minimum two years of hospital nursing experience required. Minimum two years of case management, utilization review, or discharge planning experience in acute care environment preferred. One year of psychiatric or quality assurance experience preferred. Knowledge and Skills: Ability to speak clearly in person and over the phone; ability to write clearly and concisely; ability to listen well and interact appropriately with patients, visitors, employees and outside agencies; ability to input data into computer. Must have diplomacy and tactfulness; must possess skills in negotiating, telephone usage, and written and verbal communication. Ability to work as a team member. Ability to develop positive therapeutic interactions with patient, patient families, coworkers, supervisors, medical staff and outside agencies; maintains calm demeanor in crisis situations; communicates clearly and effectively. Ability to maintain confidentiality. Ability to assess patients' conditions, interpret care plan, comprehend appropriate interventions, evaluate patient response to care, teach patients and families; requires higher level mental faculties accompanied by short and long-term memory; ability to concentrate on several assignments simultaneously, ability to organize and prioritize; ability to work with limited supervision; ability to execute duties in an efficient manner with attention to detail, ability to receive and accurately carry out instructions. Good problem-solving skills with attention to details; ability to analyze and interpret data; requires analytical thinking skills accompanied by short and long-term memory; ability to work independently with minimal supervision. Excellent usage of English language and grammar. Knowledge of psychotropic medications. Knowledge of appropriate age group(s). Knowledge of Joint Commission, C MS and private payor guidelines and regulations. Licensures and Certifications: Active and unrestricted California (RN) license required. Current Basic Life Support (BLS) certification from the American Heart Association required. Management of Assaultive Behavior (MAB) course required within 90 days of hire.

Job Summary: The Case Manager serves as a key member of the patient care delivery team in a Magnet Recognized large tertiary academic medical center with level one trauma designation, ST-Elevation Myocardial Infarction (STEMI) receiving center designation, and Comprehensive Stroke Center and Chest Pain Center accreditation. Works efficiently in a fast-paced environment and utilized clinical expertise, discretion and independent judgement in performing the nursing process (assessment, care planning, intervention, evaluation) within a patient-centered care professional practice model (Duffy's Quality-Caring Model) and as it relates to case management functions. Maintains a solid working knowledge of specialized case and utilization management methodologies and practices and applies concepts to everyday practice. Ensures medical appropriateness criteria (medical necessity) are met for level of care provided and is documented from admission through discharge. Practices in a collaborative health care environment to oversee implementation of a well-thought-out interdisciplinary plan of care with an individualized discharge plan that is comprehensive and best meets the continuing healthcare needs of the patient. Reevaluates plan of care and ensures continued appropriateness based on the patients changing needs and condition. Functions within the expectations of a professional nurse and meets nursing excellence standards to achieve and maintain Magnet Recognition as outlined by the American Nurses Credentialing Center. Represents nursing as an empowered profession and readily embraces new knowledge, innovations and improvements. Exhibits positivity and serves as an instrumental change agent and expertly minimizes resistance to change in the workforce, clinical practice and operational setting. Engages in opportunities to directly and/or indirectly influence decision-making for bedside clinical practice by participating in professional governance councils, committees, taskforces and staff meetings. Performs other duties as needed. and practices. Demonstrates ability to be an effective change-agent for implementation of new processes to achieve desired outcomes/performance measures. Performs other duties as needed. Education and Experience: Bachelor of Science degree in nursing (BSN) required. Minimum two years of hospital nursing experience required. Minimum two years of case management, utilization review, or discharge planning experience in acute care environment preferred. Knowledge and Skills: Basic knowledge of case and utilization management practice and methodologies and state and federal healthcare regulations and accreditation required. Able to: speak, read and write legibly in English (and Spanish preferred) with professional quality; use computer, printer and software programs necessary to the position, e.g., Microsoft Office Suite, Outlook, electronic medical record, electronic event reporting program. Relate and communicate positively, effectively and exhibit professional behavior at all times; work calmly and respond courteously when under pressure; be assertive and consistent in following policies; teach, and collaborate; accept direction; think critically; work independently with minimal supervision; perform basic math and statistical functions; manage multiple assignments effectively; organize and prioritize workload; problem solve; recall information with accuracy; pay close attention to detail; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position. Licensures and Certifications: Active and unrestricted California Registered Nurse (RN) license required. Current Basic Life Support (BLS) certification issued by the American Heart Association required. Nationally recognized certification in Utilization Management or Case Management preferred.

Compensation: $22-$25/hour depending on experience Hours: Full-time, Regular, Non-exempt Benefits: Comprehensive Benefits package includes - Paid sick leave, vacation leave, and monthly mental health days Paid holidays including your birthday and the week between Christmas and New Year's Full health coverage for employees through designated health plans Employer matching for 403(b) retirement plan Therapy stipend Supervisor: Director of Resident Services Background: For 45 years, Little Tokyo Service Center (LTSC) has provided a safety net of social welfare and community development services to empower people and communities in need. LTSC provides culturally and linguistically appropriate services to the Japanese American community in the Southland, builds multi-family affordable housing projects to uplift low-income neighborhoods of color throughout Los Angeles, and promotes equitable development and cultural preservation in the Little Tokyo neighborhood. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, age, national origin or disability. Summary of Duties: The Resident Services Case Manager will be part of LTSC's Resident Services Department, providing comprehensive case management support to residents of Umeya, a 175-unit deeply affordable and permanent supportive housing community located at the intersection of Little Tokyo and Skid Row. This position focuses on serving residents in Umeya's general affordable units through direct outreach, individualized case management, job-readiness coaching, childcare referrals, and connection to community resources. We are seeking a compassionate individual with experience supporting individuals and families through a trauma-informed lens. On a day-to-day basis, the Case Manager will conduct regular outreach to residents, build trusting relationships, and collaborate with community partners to foster a supportive environment and strengthen access to services. The Case Manager will provide case management support including intake and assessment, goal setting, progress monitoring and reassessment, life-skills development, supportive counseling, benefits assistance, and referrals to appropriate resources. The primary goal of this roles is to help residents achieve long-term stability by addressing immediate needs while supporting progress toward greater self-sufficiency. Additionally, the Case Manager will work closely with the Umeya Resident Services Coordinator, the Director of Resident Services, as well as the other members of the Resident Services team, Community Organizing, Social Services, and Small Business Counseling teams to strengthen relationships with local stakeholders, including small businesses, institutions, and residents in Little Tokyo, to create meaningful community-building and engagement opportunities for Umeya residents. Responsibilities include: Outreach & Engagement Conduct regular outreach to residents in Umeya's general affordable units Build trusting, culturally responsive, and trauma-informed relationships with residents Maintain a consistent presence in the building to increase visibility and accessibility Engage residents in community events, workshops, and onsite programming Case Management & Supportive Services Complete intakes, assessments, and individualized service plans Support residents in identifying goals related to housing stability, employment, health, education, and financial well-being Assist residents with applications for public benefits, services, and entitlements Coordinate referrals to healthcare, mental health services, childcare, transportation assistance, workforce programs, and other community resources Help residents navigate crises and connect them to appropriate crisis intervention supports Serve as an advocate for residents in interactions with property management and service providers when appropriate Community Building, Engagement & Collaboration (Working closely with the Umeya Resident Services Coordinator) Coordinate and support community events, workshops, and resident engagement activities Foster a welcoming environment that promotes safety, connection, and community cohesion Build partnerships with Little Tokyo and Skid Row stakeholders, small businesses, institutions, community groups, to create opportunities for residents Coordinate services with onsite property management to address resident needs while maintaining appropriate boundaries Maintain strong professional relationships with external partners and resource providers Documentation & Compliance Maintain accurate, timely, and confidential case notes and records in accordance with agency standards Track resident progress, service outcomes, and program metrics through Apricot Prepare reports as required by internal policies or funding sources Follow all ethical standards, privacy regulations, and organizational policies Additional Duties Assist in developing new programs or initiatives to meet emerging resident needs Participate in trainings to strengthen trauma-informed, culturally responsive, and housing-focused practices Provide general support within the Resident Services team and contribute to departmental planning and evaluation Other duties as may be assigned by your supervisor *Execution of some of the above duties may require driving or use of public transportation to provide services at satellite office or in the field. Qualifications, Experience, and Skills: Bachelor's degree in Social Work, Mental Health, Human Services, or a related field required. Experience in providing case management or outreach services to vulnerable populations (both professional and/or volunteer experience is sufficient) Any equivalent combination of education, experience, or training that has prepared you for the role Strong understanding of affordable housing, resident services, case management practices, and culturally responsive, trauma-informed service delivery, with knowledge of community resource networks. Strong communication, problem-solving, and conflict resolution skills, with professionalism, discretion, and emotional intelligence in engaging residents, staff, partners, and stakeholders. Proficiency in computer applications, including word processing, spreadsheets, and internet research Strong organizational and planning skills; Strong record-keeping skills for tracking metrics and participation Bilingual ability (English/Spanish) preferred. Equivalent education or experience can be substituted for all minimum qualifications, except when legal requirements, such as a license/certification/registration, are required.

First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth We're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth : Meaningful Impact : Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The TAY Case Manager provides intensive, weekly case management for transition age youth (TAY) ages 18-24 who experienced homelessness and are referred from San Francisco's Coordinated Entry System to First Place for Youth's TAY Rapid Re-Housing (RRH) Program. Through comprehensive case management, the TAY Case Manager helps youth to identify and attain goals in the areas of self-sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy, with a keen focus on housing procurement, retention, and long-term stability. The Case Manager also provides community-based services throughout the community and at the youth's home to teach and model independent living skills development. This position works within a team of Housing Coordinators and a Resource Specialist ensuring housing procurement and connection to community resources. This position is required to work onsite and, in the community, primarily in San Francisco, Alameda and Contra Costa Counties, Monday - Friday. Essential Duties and Responsibilities: Caseload Management Responsible for providing case management and skills development to participants Conduct assessment, planning, and implementation of services for assigned participants to identify and accomplish short and long-term goals. Provide direct participant support weekly including a minimum of bi-weekly face-to-face meetings with participants in response to participant needs. Create and deliver impactful service plans for participants that focus on achieving outcomes in the areas of wellness, budgeting, long-term housing, education, employment, parenting, relationships and overall health. Track participants' progress and develop creative ways for participants to practice and strengthen their independent living skills towards self-sufficiency. Prepare clients to maintain housing after program exit or help them to identify alternative housing options if necessary. Support participants to develop and practice social emotional learning skills that promote conflict resolution and decision making. Work collaboratively with Resource Specialist to support participants assess career goals, work towards educational milestones, and obtain and retain employment towards living sustainable wage. Coach participants on handling work-related issues, promote self-advocacy and increase success in job retention. Identify, coordinate and form partnerships with critical community connections and resources that can help link participants with community connections, building networks, wellness and career opportunities. Collaborate effectively with both internal and external teams to coordinate and provide optimum services leveraging participant strengths and responding to participant needs and stated goals. Help participants move into housing including but not limited to secure furnishings, shop for home necessities, and locate resources in their new community Ensure that apartments meet cleanliness standards by conducting monthly apartment inspections Support property management to address serious housing concerns related to TAY Coordinate community events and workshops to assist TAY with independent living skills Documentation/Administrative Duties Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with Program Manager Ensure proper and timely documentation of services including written case notes Maintain files for caseload and update paperwork in a timely manner Work collaboratively with colleagues across the organization and within respective department Provide documentation to the One System in SF Other duties as assigned Qualification and Requirements: Bachelor's degree in social work, psychology, counselling or equivalent required with Minimum four years of experience working in a child welfare social services setting, with transition age youth, or individuals who have experienced homelessness with complex presentations including chronic trauma OR Master's degree in social work, psychology, counselling or equivalent with minimum two years of experience working in a child welfare social services, with transition age youth, or individuals who have experienced homelessness with complex presentations including chronic trauma. Experience does not substitute for a professional degree and certification. Must be comfortable working in community settings. A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging. Must be able to pass a Community Care Licensing background check. Must have and maintain a car, a valid CA driver's license and auto insurance. Proven ability to develop authentic, supportive relationships with youth and young adults. Ability to work with high level of detail, documents and products are well thought out and clear, database utilization. Proficiency with Microsoft Office applications including MS Word, Excel, PowerPoint, and Outlook. Experience with database systems is a plus. Oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner. Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives, and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions. Availability for occasional evening and weekend work and some travel as needed. BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave Bachelor's Degree Pay Range: 29.62 -32.66/Hourly Master's Degree Pay Range: 33.00 - 35.09/Hourly *We do not offer relocation assistance Local candidates preferred *Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at *********************************** We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.

First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth We're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth: Meaningful Impact: Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The TAY Case Manager provides intensive, weekly case management for transition age youth (TAY) ages 18-24 who experienced homelessness and are referred from San Francisco's Coordinated Entry System to First Place for Youth's TAY Rapid Re-Housing (RRH) Program. Through comprehensive case management, the TAY Case Manager helps youth to identify and attain goals in the areas of self-sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy, with a keen focus on housing procurement, retention, and long-term stability. The Case Manager also provides community-based services throughout the community and at the youth's home to teach and model independent living skills development. This position works within a team of Housing Coordinators and a Resource Specialist ensuring housing procurement and connection to community resources. This position is required to work onsite and, in the community, primarily in San Francisco, Alameda and Contra Costa Counties, Monday - Friday. Essential Duties and Responsibilities: Caseload Management Responsible for providing case management and skills development to participants Conduct assessment, planning, and implementation of services for assigned participants to identify and accomplish short and long-term goals. Provide direct participant support weekly including a minimum of bi-weekly face-to-face meetings with participants in response to participant needs. Create and deliver impactful service plans for participants that focus on achieving outcomes in the areas of wellness, budgeting, long-term housing, education, employment, parenting, relationships and overall health. Track participants' progress and develop creative ways for participants to practice and strengthen their independent living skills towards self-sufficiency. Prepare clients to maintain housing after program exit or help them to identify alternative housing options if necessary. Support participants to develop and practice social emotional learning skills that promote conflict resolution and decision making. Work collaboratively with Resource Specialist to support participants assess career goals, work towards educational milestones, and obtain and retain employment towards living sustainable wage. Coach participants on handling work-related issues, promote self-advocacy and increase success in job retention. Identify, coordinate and form partnerships with critical community connections and resources that can help link participants with community connections, building networks, wellness and career opportunities. Collaborate effectively with both internal and external teams to coordinate and provide optimum services leveraging participant strengths and responding to participant needs and stated goals. Help participants move into housing including but not limited to secure furnishings, shop for home necessities, and locate resources in their new community Ensure that apartments meet cleanliness standards by conducting monthly apartment inspections Support property management to address serious housing concerns related to TAY Coordinate community events and workshops to assist TAY with independent living skills Documentation/Administrative Duties Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with Program Manager Ensure proper and timely documentation of services including written case notes Maintain files for caseload and update paperwork in a timely manner Work collaboratively with colleagues across the organization and within respective department Provide documentation to the One System in SF Other duties as assigned Qualification and Requirements: Bachelor's degree in social work, psychology, counselling or equivalent required with Minimum four years of experience working in a child welfare social services setting, with transition age youth, or individuals who have experienced homelessness with complex presentations including chronic trauma OR Master's degree in social work, psychology, counselling or equivalent with minimum two years of experience working in a child welfare social services, with transition age youth, or individuals who have experienced homelessness with complex presentations including chronic trauma. Experience does not substitute for a professional degree and certification. Must be comfortable working in community settings. A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging. Must be able to pass a Community Care Licensing background check. Must have and maintain a car, a valid CA driver's license and auto insurance. Proven ability to develop authentic, supportive relationships with youth and young adults. Ability to work with high level of detail, documents and products are well thought out and clear, database utilization. Proficiency with Microsoft Office applications including MS Word, Excel, PowerPoint, and Outlook. Experience with database systems is a plus. Oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner. Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives, and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions. Availability for occasional evening and weekend work and some travel as needed. BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave Bachelor's Degree Pay Range: 29.62 -32.66/Hourly Master's Degree Pay Range: 33.00 - 35.09/Hourly *We do not offer relocation assistance Local candidates preferred *Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at *********************************** We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.

Adult Therapist / Medical Case Manager Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities. Ken neth Young Cen ter offers a robust ben e fit pack age that is high ly com pet i tive to the mar ket and offers all full-time employ ees the following: 403(b) plan with orga ni za tion al matching Medical Insurance (Blue Cross and Blue Shield of Illi nois - BCBS) Den tal (BCBS), and Vision Insur ance (BCBS) with low employee premiums Long Term and Short Term Dis abil i ty (BCBS), no cost to employee Flex i ble Spend ing Account (with annu al rollover) Basic life insur ance (50k) paid for by the organization and option for addi tion al vol un tary cov er age for self, spouse, or depen dents (BCBS) Incentive program with potential for quarterly bonuses Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit) Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF) To fur ther pro mote an active and healthy work/ life bal ance, KYC also offers a gen er ous amount of paid time off and staff holidays. 4 weeks of Paid Time Off (With increas es based on seniority) 8 Paid Orga ni za tion-Wide Hol i days 3 Per son al Float ing Hol i days annually Job Scope: In collaboration with agency psychiatrists and medical secretary will deliver re-assessment and treatment planning services, brief individual crisis intervention or supportive counseling, symptom management skill building groups, and case management and/or community support individual to a primary population of Adult clients receiving medication treatment only services. As adult therapist, provide individual, group and family treatment that targets improvement in functional impairments. Primary Responsibilities: Provide initial intake screening and mental health assessments that identify service needs and recommend options for care Share assessment findings with clients Involve client and/or couple in the development of treatment plan goals, objectives and interventions that address their assessed behavioral health needs Provide face-to-face mental health re-assessment as needed but at least annually for medication only clients. Meet with medication only clients for treatment planning review and modification as needed but at least every 6 months. Provide brief crisis intervention, stabilization services and supportive counseling to meds only clients. Regularly consult with psychiatrists on specific client related clinical issues. Provide individual, marital, group, or family therapy service Provide case management services to assist clients and their families with access to needed benefits and services Provide coordinated care by initiating or participating in client centered consultation with internal and external providers involved in care or services Reassess and review treatment progress with clients and their families at proscribed intervals Provide back-up coverage for Medical Secretary. Assist in establishing effective communication between the Center, other social agencies serving clients, and the Community Performance Requirements Work cooperatively with Adult Services team members to assure clients timely access to quality services Meet agency quality and compliance standard by accurately completing clinical documentation and service reporting in a timely manner Meet or exceed service productivity target Implement evidenced based practices to ensure use of effective and efficient treatment that best address client needs Participation in staff training and development seminars Working cooperatively with other Center teams and programs to maintain smooth continuity of care when cases are shared across teams Become familiar with and utilization of outside resources as needed to provide comprehensive services to clients Participate in supervision with Adult Outpatient Services Coordinator and in regular performance appraisals as directed Understand the different funding sources available to the population served and the requirements for billing each of the funding sources Education and Experience Masters degree from an accredited college or University in Social Work, Psychology or closely related discipline and be licensed or eligible for certification. Must have supervised experience in providing counseling and/or psychotherapy services Must demonstrate knowledge in the areas of diagnostic assessment, long and short term treatment, family systems theory and group treatment Must have basic computer and keyboarding skills Schedule/Timekeeping Full Time, Exempt, 37.5 hour work week The medical case manager/therapist must be prepared to work a flexible schedule in response to the needs of the target population served. This schedule may include evening and Saturday hours. Kenneth Young Center is an Equal Opportunity Employer

To obtain list eligibility for this classification, before applying for the position(s), you must first take and pass the Correctional Case Records Manager Exam . Click here for the Correctional Case Records Manager Exam Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). CDCR Employees are encouraged to use their existing CDCR email address on their application. * Limited term 12 months; may be extended up to 24 months or become You will find additional information about the job in the Duty Statement. Working Conditions Department Website: ************************************************** Calipatria State Prison Hiring and Recruitment Unit P O Box 5001 / 7018 Blair Road Calipatria, CA 92233 ************** extension 5234 m_***************************** Calipatria State Prison is located in sunny southern California, approximately 1 hour and 30 minutes south of Palms Springs and 2 hours and 20 minutes east of San Diego. Free parking is available. * Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of offenders, by providing effective parole supervision, and implementing rehabilitative strategies to successfully reintegrate offenders into our communities. * Travel may be required * Occasional overtime may be required Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL CASE RECORDS MANAGER Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501842 Position #(s): 178-223-1146-001 Working Title: CORRECTIONAL CASE RECORDS MANAGER Classification: CORRECTIONAL CASE RECORDS MANAGER $7,247.00 - $8,997.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Imperial County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. The California Department of Corrections and Rehabilitation and the California Correctional Health Care Services are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of cultural backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/2/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Calipatria State Prison Postal Attn: Hiring and Recruitment P.O. Box 5001 Calipatria, CA 92233-5001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Calipatria State Prison Drop-Off Calipatria State Prison 7018 Blair Rd. Calipatria, CA 92233 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements * Statement of Qualifications - The SOQ must be typed, single-spaced, no more than 2 pages in length, include your name, 12-point font, titled "Statement of Qualifications for Correctional Case Records Manager" and must describe: Please describe how you would Advise departmental staff, other governmental agencies, court officers, offenders and other authorized persons regarding pertinent departmental case records responsibilities. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued * Ability to communicate effectively, both orally and in writing, with all levels of staff. * Ability to progressively perform difficult analytical tasks in the Case Records operation. * Ability to make sound decisions and recommendations related to the Case Records operation. * Comprehensive knowledge of principles and methods of training to determine training needs and evaluate results * Knowledge of information disclosure statutes to determine the release of information. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment This classification offers a retention bonus. Employees who are employed at Calipatria State Prison for 12 consecutive, qualifying pay periods, will receive an annual $2,600 recruitment and retention bonus. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Hiring and Recruitment ************** ext: 5214 m_***************************** Hiring Unit Contact: Gretchen Whannel ************** ext: 5234 **************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO ************** ext: 5040 California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Requirements Applicants are highly encouraged to apply online. Application must be accurate, complete, detailed and must have a valid email address. Primary form of contact will be made via email. Incomplete applications will be screened out. Additional Information Regarding this recruitment: * Various methods of appointments, including Training and Development Assignments may be considered, unless specified in this advertisement. * Positions filled as limited term or as a Training and Development may become permanent. * This advertisement may be used to fill other vacancies that occur during the validity of the candidate pool established from this recruitment. CCR249.3 * Applicants should have eligibility to be appointed by the final file date to be considered for this position. * Salary posted is the base pay for the classification, a final salary placement will be made at the time of appointment. * Departments are not required to contact all those with list eligibility; all are encouraged to search for vacancies they may be eligible for and apply. Appointments may be subject to Hiring Freeze exemption, clearance of the State Restriction of Appointment, Reemployment and Departmental Restriction of Appointment Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/2/25, 11/6/25, 12/4/25, 1/2/26, 2/5/26, 3/5/26, 4/2/26, 5/7/26, 6/4/26, 7/2/26, 8/6/26, 9/3/26, 10/1/26, 11/5/26, 12/3/26 Under direction and with independent professional responsibility, the Human Services Social Worker Master's Degree positions in this class provide direct public social services to clients, dealing with complex individual and family problems, and acting as program and casework consultants to staff. Knowledge of * Goals and objectives of public social services * Available public and private community resources * Awareness of cultural differences * Socio-economic awareness of low income population * Applicable laws, rules and regulations governing the field of public welfare * National Association of Social Workers Code of Ethics * Interviewing techniques * Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment * Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) * Social casework principles and practices including group work and community organization * Social problems which call for the use of public and private community resources * Socio-economic conditions and problems which affect the work of a public social service agency * Principles, program provisions and requirements, and applicable procedures of criminal justice, victim-witness, multi-disciplinary review, and domestic violence systems and programs * Crisis intervention techniques * Research and analysis methods used in studies involving social services and public assistance programs * Individual and group behavior and dynamics * Medical, psychological and socioeconomic conditions and problems which affect the work of a public social service agency * English usage, spelling, grammar, and punctuation Ability to * Communicate effectively with persons from a variety of social, cultural and economic backgrounds * Work effectively with many life styles and different attitudes * Exercise tact when dealing with others * Work effectively as part of a multi-disciplinary team * Interview effectively in a wide variety of circumstances * Establish and maintain cooperative working relationships with clients, fellow employees, other agencies and the general public * Interpret public social services programs to clients * Maintain composure under stress * Integrate information to form total picture * Communicate clearly and concisely, verbally and in writing * Independently initiate and respond to correspondence * Reason logically, understand and follow complex instructions and procedures * Compile various records and information accurately * Analyze situations accurately and adopt an effective course of action * Read, analyze, interpret and apply complex regulatory material * Read correspondence and reports and understand their meaning * Organize work schedule and budget time * Accept and use consultative supervision * Do a high volume of work amid interruptions * Keep accurate and orderly records * Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner * Make arithmetical computations accurately and rapidly * Demonstrate skill in the use of community resources * Interpret to client or others, social service program as set forth in laws, rules, regulations, policies and procedures * Demonstrate skill in the application of social work methods and practices in highly complex cases * Provide program and casework consultation to other staff members * Provide leadership in the utilization of social casework concepts and methodologies Minimum Qualifications Either: A Master's Degree from an accredited college or university in social work. Or: A Master's Degree from an accredited college or university in a program that meets the education requirements for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs Board of Behavioral Science Examiners. Or: Current enrollment in the final semester of a Master's program at an accredited college or university leading to a Master's Degree in social work or a related Master's Degree that meets the education requirements for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs Board of Behavioral Science Examiners. NOTE: Failure to submit proof of completion of Master's Degree within six months of appointment may be cause for release from probation in accordance with Civil Service Rules. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. General Qualifications Criminal History/Background: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements:Some positions in this class may require the incumbent to be able to: * Sit for periods up to one hour while driving to home visits * Climb flights of stairs to reach residence * Lift infants and toddlers weighing up to 40 pounds * Carry automobile child safety seats * Have sufficient vision to assess physical condition of clients and home environment Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions:Some positions in this class may require the incumbent to: * Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations * Work in dangerous, high crime areas of the community * Work during non-routine hours, standby and/or callback * Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes * Work outside in all types of climatic conditions including inclement, very hot and/or cold weather Special Skills Language Requirement Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Social Worker - Master's Degree - African American Culture Human Services Social Worker - Master's Degree - Arabic Language and Middle Eastern Culture Human Services Social Worker - Master's Degree - Armenian Language and Culture Human Services Social Worker - Master's Degree - Cambodian Language and Culture Human Services Social Worker - Master's Degree - Chinese Language and Culture Human Services Social Worker - Master's Degree - Farsi Language and Persian Culture Human Services Social Worker - Master's Degree - Hmong Language and Culture Human Services Social Worker - Master's Degree - Japanese Language and Culture Human Services Social Worker - Master's Degree - Korean Language and Culture Human Services Social Worker - Master's Degree - Lao Language and Culture Human Services Social Worker - Master's Degree - Mien Language and Culture Human Services Social Worker - Master's Degree - Native American Culture Human Services Social Worker - Master's Degree - Punjabi Language and East Indian Culture Human Services Social Worker - Master's Degree - Russian Language and Culture Human Services Social Worker - Master's Degree - Spanish Language and Latin Culture Human Services Social Worker - Master's Degree - Tagalog Language and Filipino Culture Human Services Social Worker - Master's Degree - Ukrainian Language and Culture Human Services Social Worker - Master's Degree - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months.APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone **************; 7-1-1 California Relay Service Email ************************** Inter-Office Mail Code: 09-4667 ********************* * Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. * Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. * Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. * A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. * Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. * Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. * If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. * Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. * If you have no experience, write "no experience" for the appropriate question. * For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. * If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: ********************* Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at ***************** or ************, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.

Under immediate supervision, incumbents in the class of Juvenile Correctional Counselor (Entry) supervise and counsel justice-involved youth detained in or committed to a County institution; learn to maintain order and structure within assigned area on a daily basis; learn to teach classes, provide counseling and assist detained youth in using other resources and opportunities. Incumbents may be assigned to offer support, guidance and direction in a community setting. Incumbents are expected to learn techniques for effective supervision and/or counseling of youth preparatory to promotion to the journey level. This class is the entry-level class in the Juvenile Correctional Counselor series. The class is distinguished from the: * Juvenile Correctional Counselor class, which are experienced counselors who are expected to perform at a higher level of competence with only general supervision. WORKING CONDITIONS * Incumbents must be able to work in a restricted, sometimes hostile environment. * Incumbents may be required to lift objects weighing more than 100 pounds with assistance. * Employees in this class will be working in a detention facility environment and thus will be subject to exposure to communicable diseases, disruptive and confrontational people, potentially combative and violent people, intense noises, odors, and blood and other bodily fluids. * Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. ESSENTIAL DUTIES This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. * Learns how to ensure the security, daily care and custody of youth within a pod including counseling, mediating disputes, monitoring group dynamics amongst youth, assisting in emergency situations, serving meals and overseeing laundry care and distribution, logging and dispensing inhalers and medicated shampoo as prescribed by medical staff, and performing all other duties to oversee the health and safety of those in custody. * Learns to provide crisis intervention counseling including suicide prevention counseling, to youth. * Learns when and how to refer youth to behavioral health. * Learns to provide general counseling and cognitive behavioral training to give support or to modify youths' behavior; may give personal guidance and counseling to reduce anxiety and tension of youth who are detained. * Learns to facilitate Cognitive Behavioral Training (CBT) groups; implements behavioral management program; conducts CBT mini-cycles with youth; creates and monitors weekly and monthly case plans. * Learns to manage assaultive behavior; prepares behavior summaries and written daily observations, including special incident reports for youths on a daily basis or as needed; enforces the policies and procedures of the institution. * Learns to plan recreation and other activities independently for medium to large groups of justice involved youth of varying ages, gender, ability and sophistication. * Learns to monitor individual and group behavior and attitudes independently to avoid and manage conflicts; maintains constant observation; conduct safety and security checks; conducts authorized felony or misdemeanor searches of youth and all required institutional searches; supervises work, school and study time, meal time, clean-up, visits, and all other group activities of youth; documents the behavior of individuals by writing timely reports and keeping accurate records. * Learns to process youth during intake to the facility. Orients all youth to the facility setting and to staff expectations. Instructs youth in social and life skills. * Learns procedures to transport youth to medical, dental, court or other mandatory appointments. * Learns to provide emergency medical first aid treatment as needed. * Inspects incoming and outgoing mail; calculates and records point totals for behavior management; issues supplies. * Learns to conduct drug testing of youth. * Learns to assist in providing treatment in a community-based program; assists in rehabilitation by facilitating an integrated system of care, using the expertise of other agencies and personnel; facilitates conferences with families and assigned personnel; acts as a liaison with and supports families; provides vocational assessments and educational support. * May appear in court to answer questions or serve as a witness. POSITION REQUIREMENTS Education: Completion of thirty (30) semester units is required from an accredited college or university, preferably in criminology, social work, psychology, sociology or a closely related field. OR Experience: Six (6) months of related experience supervising groups in a detention facility. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS * Applicants are required to possess, or have the ability to obtain, a valid California Driver's license, Class C. * Incumbents are required to possess a current First Aid and Personal Safety certificate or obtain one within 60 days of appointment. * Incumbents are required to possess a current CPR certificate or obtain one within 60 days of appointment. * Incumbents have limited Peace Officer powers as delineated in the California Penal Code and therefore are required to complete training under Section 832 of the California Penal Code or equivalent within twelve (12) months of appointment. * Peace Officers must meet minimum standards concerning citizenship, age, character, education and physical/mental condition as set forth in Section 1031 of the California Government Code. * Incumbents are required to complete the Juvenile Counselor Core Course certified by the California Board of State and Community Corrections Standards and Training for Correctional Programs or equivalent with twelve (12) months of appointment. Note: All licenses, certificates and registrations must be kept current while employed in this class. PHYSICAL REQUIREMENTS * Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, grasping, feeling (i.e., sense of touch), and repetitive motion for 50% of a typical shift but may be higher. * Lifting, Carrying, Pushing and Pulling: Positions in this class require exerting up to 100 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly, to move objects. Occasionally may require physical restraint of youth including lifting and holding in excess of 100 pounds with assistance. * Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, view a computer terminal, read, etc. Positions in this class also require employees to have depth perception in order to operate a motor vehicle. Employees in this class must have the visual acuity to make observations of surroundings and must demonstrate color vision sufficient to distinguish colors in order to describe events in an accurate manner. * Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. Detailed or important instructions must often be conveyed to others accurately, loudly, and/or quickly. OTHER REQUIREMENTS * Must pass a physical exam and psychological exam as a condition of hire. * Independent Travel: Incumbents are required to travel independently, for example, to attend meetings, trainings, classes and seminars and to transport juveniles. * Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. * Drug Testing: Candidates for positions in this class and employees in this class will be subject to Pre-Employment, Reasonable Suspicion, Post Accident, Return-To-Duty and Follow-Up drug testing in accordance with the Solano County Alcohol and Drug Free Workplace Policy. * Child Abuse Reporting: Selectees for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting. * Language Proficiency: Some positions allocated to this class will require the applicant to speak, read and write in a language other than English. * Within 18 months of appointment, incumbents must demonstrate necessary knowledge and abilities and meet the minimum requirements to be promoted to Juvenile Correctional Counselor. SELECTION PROCESS 11/15/2025 - Deadline to submit application and required documents for the 1st Information Session and Written Exam 12/31/2025 - Deadline to submit application and required documents 12/15/2025 - Tentative week for 1st Information Session and Written Exam 1/26/2026 - Tentative week for 2nd Information Session and Written Exam Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS Education documents may be required for this recruitment. College units are required for this position. Candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Juvenile Correctional Counselor - Entry) and the recruitment number (25-512010-01). If submitting documents by email include the recruitment title and recruitment number in the subject field VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form. This form must be received in the Human Resources Department by the deadline identified under the selection process of the recruitment. Applicants will be contacted to discuss the specifics of the request.

: Company Description THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436. 00-$142,194. 00 Yearly; **************** sf. gov/classifications/?class Code=2940 (effective July 1, 2025) Eligible List Duration resulting from this examination process will be continuous List ID: CCT-2940-X00049; REF36550S At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected “elder” and “dependent adult” abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an “elder” or “dependent adult;” assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Conducts unannounced visits to see elders and dependent adults in their living environment. Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e. g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. Conducts a needs assessment for clients in need of protective services. Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. Provides education to individuals and agencies on the role and authority of APS. Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. Qualifications 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. ***Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment. *** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ************** org/how-verify-education-requirements Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see: ************** org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24. pdf Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************* org/civilservice/rules. Additional Information Regarding Employment with the City and County of San FranciscoInformation About The Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment Opportunity Disaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I'm Interested” button and follow instructions on the screen Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov. org, @sfdpw. org, @sfport. com, @flysfo. com, @sfwater. org, @sfdph. org, @asianart. org, @sfmta. com, @sfpl. org, @dcyf. org, @first5sf. org, @famsf. org, @ccsf. edu, @smartalerts. info, and @sma

THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436.00-$142,194.00 Yearly; ********************************************* Code=2940 (effective July 1, 2025) Eligible List Duration resulting from this examination process will be continuous List ID: CCT-2940-X00049; REF36550S At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected “elder” and “dependent adult” abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an “elder” or “dependent adult;” assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Conducts unannounced visits to see elders and dependent adults in their living environment. Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e.g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. Conducts a needs assessment for clients in need of protective services. Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. Provides education to individuals and agencies on the role and authority of APS. Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. Qualifications 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. ***Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment.*** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see: ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ***************************************************************** The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco Information About The Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. • Select the “I'm Interested” button and follow instructions on the screen Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, ************************). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Miguel Campos-Salas, by telephone at ************** or by email at [email protected]. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436.00 to $142,194.00 Yearly: ********************************************* Code=2940&set Id=COMMN Eligible List Duration: resulting from this examination process will be continuous. List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. Conducts crisis interventions during business hours or after hours. Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. Evaluates and approves psychiatric treatment and medications included in clients care plans. Continually assesses appropriateness of placements and the least restrictive level of care. Completes various types of applications and forms related to placement, legal, financial, and medical issues. Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers.. Documents cases in a clinically significant and timely manner using applicable digital case management system. Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. Qualifications 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification: Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); AND Possession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) OR Current proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); OR Possession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); OR Current proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); OR Possession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); OR Current proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special Condition Twelve (12) months experience working with Mental Health Programs ***Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment.*** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ******************************************************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Right to Work Veterans Preference Copies of Application Documents Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. Select the “I'm Interested” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, ************************). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at ************** or by email at [email protected]. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

: Company Description This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436. 00 to $142,194. 00 Yearly: **************** sf. gov/classifications/?class Code=2940&set Id=COMMNEligible List Duration: resulting from this examination process will be continuous. List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. Conducts crisis interventions during business hours or after hours. Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. Evaluates and approves psychiatric treatment and medications included in clients care plans. Continually assesses appropriateness of placements and the least restrictive level of care. Completes various types of applications and forms related to placement, legal, financial, and medical issues. Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers. . Documents cases in a clinically significant and timely manner using applicable digital case management system. Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. Qualifications 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification:Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); ANDPossession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) ORCurrent proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); ORPossession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); ORCurrent proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); ORPossession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); ORCurrent proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special ConditionTwelve (12) months experience working with Mental Health Programs ***Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment. *** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ************** org/how-verify-education-requirements Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************** org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23. pdf Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************* org/civilservice/rules. Additional Information Regarding Employment with the City and County of San FranciscoInformation About the Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment Opportunity Disaster Service WorkerADA AccommodationRight to WorkVeterans PreferenceCopies of Application DocumentsDiversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ and begin the application process. Select the “I'm Interested” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov. org, @sfdpw. org, @sfport. com, @flysfo. com, @sfwater. org, @sfdph. org, @asianart. org, @sfmta. com, @sfpl. org, @dcyf. org, @first5sf. org, @famsf. org, @ccsf. edu, @smartalerts. info, and @smartrecruiters. com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants sh

Under the direction of the Facility Captain, the Correctional Counselor II (Supervisor) will be responsible for assigning and reviewing the work of the Correctional Counselor I's assigned to the program unit. Provides casework services to selected incarcerated people. May carry a reduced caseload. Make recommendations to Parole services regarding the parole or retention of incarcerated people. CCII's are required to access and enter data into the Disability and Effective Communication system (DECS). Evaluate subordinate staff performance and prepare probationary/annual reports of employees. Participates in Institution Classification Committee, Unit Classification Committee, and Screening Authority for processing of incarcerated people upon arrival for appropriate housing assignments. Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented. PLP 2025 requires that each full-time employee receive a three (3) percent reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. CDCR employees are encouraged to use their existing CDCR email address on their job application. This advertisement is for the Correctional Counselor II (Supervisor) position located at 44750 60th Street West, Lancaster, CA 93536. Please indicate the position number on your application: 027-222-9903-004. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Working Conditions The California State Prison - Los Angeles County (LAC) is in Lancaster, CA (Antelope Valley) - home to our State's Poppy Flower. LAC is approximately forty-five (45) minutes North of Valencia, CA, which is home to Six Flags Magic Mountain and is approximately seventy-five (75) miles North from Downtown Los Angeles/ Hollywood. PLEASE NOTE: VACANCY IS LOCATED IN LANCASTER, CA. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR II (SUPERVISOR) Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-502203 Position #(s): 027-222-9903-004 Working Title: CCII (Supervisor) Classification: CORRECTIONAL COUNSELOR II (SUPERVISOR) $10,316.00 - $12,989.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Los Angeles County Telework: In Office Job Type: 12 Month Limited Term - Full Time Work Shift: Varies Work Week: Monday through Friday Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. Limited Term 12 Months; may be extended up to 24 months or become permanent. Special Requirements Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/5/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California State Prison, Los Angeles County Attn: Hiring and Recruitment 44750 60th Street West Lancaster, CA 93536-7620 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California State Prison, Los Angeles County Hiring and Recruitment 44750 60th Street West Lancaster, CA 93536-7620 Office is closed weekends and all major holidays. 07:30 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued. * Knowledge and experience of current CDCR HR practices. * Excellent written and oral communication skills. * Supervisory or leadership experience. * Excellent interpersonal skills and sound judgement. * Ability and willingness to delegate responsibilities while ensuring timeliness and quality products. * Ability to work well and stay organized in fast pace, high volume environment. * Possession of a positive attitude when working with all levels in the organization. * Demonstrated reliability with a good attendance history and the ability to be punctual. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at Salary and Benefits. Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at Merit System Principles - An Overview. Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at Employee Benefits Summary. This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrine Correll ************** ext: 5239 *************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: April Chapman ************** ext: 6904 ************************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. STATEMENT OF QUALIFICATIONS A Statement of Qualifications (SOQ) is required and shall be submitted with your application. The SOQ is a narrative discussion of how the candidate's education, training, experience, and skills meet the desirable qualifications and demonstrate the candidate's ability to perform the job duties listed in this bulletin as it relates to the specific question being asked. Instructions: SOQ shall be typed in 12-point professional font, limited to two (2) pages, candidate name shall be listed at the top of each page. Your response shall be in question and answer format. Please submit your SOQ with your application. Applications received without the SOQ or that do not follow these instructions will be screened out and you will not receive an interview. Note: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications. Question: * Provide your direct supervisory experience or experience in leading a team. Highlight in your response your experience establishing performance expectations, managing and monitoring projects and assignments across division staff, providing coaching and ongoing feedback, addressing performance issues, and developing training plans. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications. Additional Information LAC will not be accepting any Training and Development assignments for this classification/posting. Please ensure you submit a current version of the State Examination / Employment Application Std Form 678 completed and thorough application. Do not leave anything blank (including, but not limited to, hours/week worked and start/end dates, job duties performed, supervisor information, etc.). All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included on your application to demonstrate how you meet the Minimum Qualifications for the position. Resumes, letters and other materials will not be considered as a replacement for a completed application. Applications received not the current version, thorough and incomplete will not be reviewed. All transcripts, application, and supporting documents need to be submitted/attached by the Final Filing Date. Transcripts need to include the date a degree was conferred, if applicable, which will prove you meet the minimum qualifications if you are using education to meet them. Please note foreign transcripts must include a verification for US equivalency through an independent company. Failure to submit/attach a copy of your transcripts will result in the disqualification of the application process. Closely review the minimum qualifications for the class specification, also referred to as job specifications available via **************** Please indicate whether you qualify for the classification under Pattern I, II, or III experience and education requirement. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below. Applications submitted by mail or drop-off must clearly indicate the Job Code #: JC-XXXXX, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678. Please note: Main communication for this position will be through email. Please ensure to have a valid email address on your application. It is the applicant's responsibility to check their email inbox, to include junk emails for any correspondence regarding their application status. Examination Information To obtain list eligibility for the CC II (Supervisor) before applying for the position(s), you must first take and pass the examination. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Region II provides safe and secure housing for females with opportunities such as vocational and academic programs, substance abuse treatment, self-help programs, Career Technical Education, pre-release guidance and community betterment projects. This office manages and provides oversight to all female programs, in addition to seven designated male and female institutions, fire camps and community programs. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from **************************** or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 3340. CDCR employees are encouraged to use their existing CDCR email address on their application. Please see attached Duty Statement. Applicants will be disqualified from the interview process if the STD Form 678 is incomplete. That includes job titles, job duties, work address, time worked at that position, supervisor name, and supervisor phone number. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. Due to the current move of CDCR Headquarters, submitting applications via CalCareers is highly encouraged. You will find additional information about the job in the Duty Statement. Working Conditions About the location - Division of Adult Institutions, Region II, Elk Grove, CA. The position is eligible for hybrid telework, in accordance with the Statewide Telework Policy, and will be required to report to the office at least four days per week. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR II (SPECIALIST) Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-502686 Position #(s): 065-246-9901-008 Working Title: CORRECTIONAL COUNSELOR II (SPECIALIST) (00109901) Classification: CORRECTIONAL COUNSELOR II (SPECIALIST) $9,609.00 - $12,094.00 A $10,089.00 - $12,699.00 J New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/9/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Corrections & Rehabilitation CDCR Hiring Support - Postal Attn: CDCR Hiring Support P.O. Box 942883 Sacramento, CA 94283-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Corrections & Rehabilitation CDCR Hiring Support - Drop-off CDCR Hiring Support 9825 Goethe Rd, Application Drop Box (Drop off not available on weekends and holidays) Sacramento, CA 95827 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A Cover Letter is required. Apps submitted without a Cover Letter will be disqualified from the hiring process. Please submit your Cover Letter in Calibri, size 12 font. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Lisa Thor ************** ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Civil Rights ************** M_*********************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under the general supervision of the Correctional Counselor II (Supervisor), the Correctional Counselor I (CCI) interviews incvarcerated persons (IP) to gather information, reads, evaluates, reviews, and summarizes reports from a variety of sources to assist in classification of the IPs. The CCI is responsible for the protection of the community, staff and IPs through the classification process, IP counseling and through the enforcement of the facility policies, Rules and Regulations of the Director of Corrections, California Department of Corrections and Rehabilitations (CDCR) policies and procedures as stipulated in the Department Operations Manual and any other applicable rules, law and regulations. This position is currently being filled limited-term 12 months; may be extended up to 24 months or become permanent. Individuals who are eligible for a Training and Development assignment may also be considered for this position. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501696 Position #(s): 101-222-9904-005 Working Title: Correctional Counselor I Classification: CORRECTIONAL COUNSELOR I $7,278.00 - $11,101.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Monterey County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. Special Requirements * The position(s) require(s) completion of educational courses as specified in the Class Specification (link available in the Minimum Requirements section). Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan fingerprinting, and Tuberculosis testing prior to appointment followed by departmental annual Tuberculosis testing/evaluation thereafter. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/26/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Correctional Training Facility Attn: Hiring and Recruitment Office Hwy 101-North/P.O. Box 686 Soledad, CA 93960-0686 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Correctional Training Facility Drop-Off Hiring and Recruitment Office/Personnel Building SH-3 5 Miles North Highway 101 Soledad, CA 93960 Office open Monday-Friday from hours listed below. Closed weekends & Holidays 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Other - A Supplemental Questionnaire (SQ) is being required to obtain information regarding each applicant's knowledge, skills, and abilities as related to the position. Applications received without an appropriate SQ based on the instructions below will be rejected for being incomplete and will not be considered. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued. Benefits Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at ********************************************************* Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Lorraine Garcia ************** ext: 4570/4571 *************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Coordinator ************** ************************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Supplemental Questionnaire A Supplemental Questionnaire (SQ) is being required to obtain information regarding each applicant's knowledge, skills, and abilities as related to the position. Applications received without an appropriate SQ based on the instructions below will be rejected for being incomplete and will not be considered. Additionally, resumes, cover letters, and all other materials will not be considered as response to the SQ. In your SQ, describe your experience/skills as it relates to the questions below and follow the listed directions. * No more than two (2) pages in length, typed * Clearly number your responses to the corresponding questions * On standard letter-sized paper * One (1) inch margins * Clearly label the SQ with your name on the left-hand corner * Each question must be answered seperately 1. How do you manage your workload and meet deadlines, particularly when handling multiple tasks or projects simultaneously? Please provide examples. 2. Describe what you have done to prepare yourself for the position of Correctional Counselor I. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.