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Resource Coordinator jobs at Catholic Charities of LA

- 140 jobs
  • Client Resources Coordinator III-Drop In/Outreach

    Catholic Charities of La 4.1company rating

    Resource coordinator job at Catholic Charities of LA

    Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives. Catholic Charities operates 18 community centers and 10 homeless shelters and also serves the poor with multi-faceted programs, including: after-school childcare; immigration, refugee, youth employment and psychological services; homework assistance and tutoring; English as a Second Language (ESL) and General Education diploma (GED) classes for adults; and services for homebound seniors and pregnant and parenting youth. In this way, Catholic Charities maintains a continuum of care for clients as they move from vulnerability to self-sufficiency. The person in the role of Drop-In/Outreach Case Manager plays a vital role in welcoming and engaging women experiencing homelessness both at the Good Shepherd Center's on-site drop-in center and through community-based outreach efforts. This position provides person-centered, trauma-informed care that supports women in crisis and helps them navigate pathways to stability, wellness, and permanent housing. Using best practices including Housing First , harm reduction , and c ultural humility , the Drop-In/Outreach Case Manager meets clients where they are-both physically and emotionally-to build trusting relationships, assess needs, and connect them with supportive services. This position upholds trauma informed standards of care and embodies Good Shepherd Center's mission to serve with dignity, love, compassion and respect. Responsibilities: On-Site Drop-In Services: Provide welcoming, nonjudgmental intake, needs assessments, and individualized case management to unsheltered women accessing drop-in services. During scheduled drop-in hours, the Case Manager will oversee and coordinate the provision of basic needs, such as food, clothing, hygiene products and access to showers, in collaboration with shelter staff and volunteers, ensuring that participants are supported in a welcoming and dignified environment. Develop and implement strength-based service plans tailored to each client's goals, including housing, income, health, and safety. Offer crisis intervention and emotional support while maintaining a trauma-informed, client-centered approach. Apply Housing First principles by prioritizing housing without preconditions. Use harm reduction strategies to support women who may be engaging in substance use or other high-risk behaviors. Maintain a safe, inclusive, and accessible drop-in space for all clients. Outreach Services: Conduct street outreach to engage unsheltered women in nearby public spaces, including encampments. Build rapport and provide on-the-spot essential resources, referrals, and support in the field. Connect unsheltered women to emergency services, interim housing, and health/social services. Distribute basic needs supplies such as hygiene kits, snacks, water, and harm reduction materials. Collaborate with outreach partners, coordinated entry teams, and other community agencies. Documentation and Collaboration: Maintain accurate, timely, and confidential case notes and service documentation in accordance with Good Shepherd Center and funder standards. Collaborate with internal staff, housing navigators, medical providers, and community organizations to provide holistic and coordinated care. Attend case conferences, multidisciplinary team meetings, and required trainings to support client outcomes and continuous quality improvement. Qualifications: Bachelor's in Social Work, Human Services, Psychology, or related field required; Master's Degree preferred. Minimum of one (1) year of experience working with individuals experiencing homelessness, trauma, or behavioral health challenges. Knowledge and application of trauma-informed care , harm reduction , and Housing First . Ability to work respectfully and effectively with individuals from diverse cultural, racial, gender, and socioeconomic backgrounds using cultural humility . Strong crisis management, communication, and documentation skills. Valid driver's license, access to reliable transportation, and willingness to conduct field-based outreach. Bilingual (especially English/Spanish or another language spoken by the client population), preferred. Familiarity with Coordinated Entry, HMIS, local housing programs, and Trauma Informed service delivery. Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee's needs. Benefits are effective the first of the month following 30 days of employment. Medical, Dental & Vision Life Insurance Retirement Plan to include 401a/employer contribution only and 403(b) Supplemental Insurance (life, Accident, disability insurance, etc.) Flexible Spending Account Health Care Spending Account Reimbursement accounts (HAS) Vacation days - 12 days per year Sick time - 10 days per year Short and Long Term Disability 13 holidays per year for regular f/t & p/t employees Public Service Loan Forgiveness Cell Phones for those working in Shelters or with Clients outside of the office Employee Recognition - Annual Staff Appreciation Day Event Free Parking
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Student Success and Services Coordinator

    CSU Careers 3.8company rating

    California jobs

    Reporting to the Senior Director of Resources and Operations and receiving work lead direction from the Associate Dean of the College of Information, Data and Society (IDS), the Student Success & Services Coordinator provides comprehensive program administration, academic advising, and student success services for a diverse body of applicants and enrolled students. The incumbent plans, conducts, and interprets qualitative and quantitative analyses (e.g., retention, persistence, time-to-degree, and survey data) to support recruitment, student success, accreditation needs, and program planning; recommends policy and procedural improvements; and coordinates and evaluates projects and services designed to enhance student experience and outcomes. Serving as a primary liaison among College leadership, departments, and University offices (e.g., Graduate Admissions and Program Evaluation, Registrar), the incumbent exercises considerable judgment and discretion to triage student issues, ensure timely resolution, and facilitate critical information exchange. Key Responsibilities Investigates and prioritizes incoming student queries; researches solutions and recommends appropriate courses of action, referrals, and responses Provides academic advising and guidance, including review of student background and documentation to determine eligibility for campus services; anticipates student problems and addresses them proactively Coordinates services for applicants and students (e.g., graduation processing, grade petitions, program documentation) and maintains advising resources Collects, analyzes, and reports on student success metrics (retention, persistence, time-to-degree), drawing conclusions and making recommendations to achieve programmatic goals Gathers, analyzes, and presents exit/alumni survey findings and other trend data for faculty and administrators; prepares complex reports for accreditation reviews and program planning reviews Leads the development, management, analysis, and reporting on advising centers and online advising Develops and manages systems and materials to ensure productive and efficient services for globally distributed students; contributes to recruitment and marketing initiatives Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner; excellent customer service and public relations skills with a wide and diverse spectrum of people in online and in-person settings Knowledge and ability to research, collect, compile, organize, analyze, interpret, and evaluate data; skill in preparing clear written reports and presentations based on data Expertise in investigating and analyzing problems with broad administrative impact; ability to anticipate issues and address them proactively; ability to suggest courses of action that resolve issues and promote collegial relationships Skill in the research, development, implementation, and evaluation of policies, programs, procedures, and advising resources (including online tools and workshops) Ability to take initiative and independently plan, organize, coordinate, and perform work in situations with numerous and diverse demands; handle multiple priorities; organize and plan work and projects; train others and provide lead work direction Ability to maintain confidentiality and appropriately handle sensitive communications with students, employees, applicants, and external agencies Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience. Three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications A master's degree in Counseling, Clinical Psychology, Social Work 5 years of progressively responsible experience providing academic advising, student success, or student support services in a college or university setting 3 years of experience planning, coordinating, and delivering student engagement activities such as workshops, webinars, orientations, or open houses At least 2 years of experience using data analysis and reporting tools such as Microsoft Excel, Google Sheets, Tableau, or similar systems to compile and interpret student data. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,700/month - $6,200/month CSU Salary Range: $5,540/month - $7,893/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 12, 2025, through January 4, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    $5.5k-7.9k monthly 14d ago
  • Concessions & Volunteer Coordinator (Administrative Support Coordinator II - 11/12) INTERNAL APPLICANTS ONLY

    CSU Careers 3.8company rating

    Chico, CA jobs

    ***INTERNAL APPLICANTS ONLY*** Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Working independently, under the general direction of the UPE Director of Business and Patron Service Operations, the Concessions and Volunteer Coordinator provides a wide range of support to projects within UPE with two specific areas of focus: University Concessions and University Commencement. Work is project-oriented and involves a full scope of functions including program planning, coordination, communication, execution, evaluation, reporting and accountability, as well as problem solving, collaborating on projects and providing lead work direction to students and CSE Staff. UPE is committed to strengthening patron relationships and enhancing patron experiences and this position is vital in support of this mission. Required Education and Experience: This position requires fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. These qualifications, and those listed above, would normally be obtained through completion of a high school program, technical/vocational program, or their equivalents combined with four years of related office work experience. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: • Two or more recent years of experience coordinating operations in a retail, bar, concessions, hospitality, or food-service environment, including scheduling staff, overseeing inventory, and supporting event or high-volume service operations. • Experience providing lead work direction, training, or shift supervision to part-time staff. • Demonstrated ability to communicate clearly, professionally, and effectively, both verbally and in writing, with diverse audiences including staff, volunteers, clients, and campus partners. • Strong organizational and time-management skills, with the ability to coordinate multiple events, manage competing deadlines, and maintain accurate records. • Ability to work independently, exercise sound judgment, and proactively identify and resolve operational issues in a fast-paced, event-driven environment. Time Base: Full-time Pay Plan: 11/12 (July off) Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm CSU Classification Salary Range: $48,036 (Step 1) - $69,984 (Step 20) per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. Due to the nature of the work additional or irregular hours such as early morning, evening hours, and weekends is required. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555. It is also available on the web at Annual Security & Fire Safety Report.
    $48k-70k yearly 11d ago
  • Senior Admissions and Outreach Coordinator Chula Vista, Extended Learning

    CSU Careers 3.8company rating

    San Marcos, CA jobs

    Located in Chula Vista, CA (south San Diego county), the Senior Admissions and Outreach Coordinator (SAOC) is responsible for providing comprehensive and complex academic advising/counseling, support and admissions services to continuing Extended Learning (EL) students, particularly those with difficult circumstances, and prospective students through evaluation, advising and other student support services. The SAOC is responsible for handling a wide range of situations from routine to the most difficult and complex academic advising and admissions cases. This includes but not limited to, providing overall graduation requirement advising/counseling to support successful retention and graduation; process graduation evaluations; provide admissions information and respond to related inquiries; evaluate and process admissions applications for programs administered by EL; evaluate the academic progress; participate with leadership in EL program development and outreach efforts; use independent judgment and knowledge to recommend solutions to admissions and/or advising related issues and procedures; assist with the coordination and implementation of retention strategies; independently determine approaches and techniques to utilize in advisement situations. Actively plan and participate in outreach activities. Serves as the primary liaison to both internal and external departments/constituents for issues related to EL admissions, advising and graduation. Position Summary Senior Admissions and Outreach Coordinator (Student Services Professional III) This is a full-time, temporary, exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $5,540 per month CSU Classification Salary Range: $5,540 - 7,893 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on our Chula Vista campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on January 11, 2026. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html. Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
    $5.5k-7.9k monthly 10d ago
  • Housing Assignments Coordinator

    CSU Careers 3.8company rating

    Pomona, CA jobs

    Type of Appointment: Full Time, Probationary Job Classification: Housing Operations Professional II Anticipated Hiring Range: Up to $4,617 max Work Schedule: Monday- Friday; 8am-5pm THE DEPARTMENT: As a department within the Division of Student Affairs, University Housing Services (UHS) is responsible for delivering a comprehensive student housing experience, which includes operations in residential life, business operations, facilities management, conference services, and information systems. The department has an annual operating budget of approximately $30 million, makes $2 million in annual capital improvements, and houses over 2,800+ students. The department has approximately 50 full-time professional staff persons and is complemented by a student staff of approximately 200. DUTIES AND RESPONSIBILITIES: Application & Process Management Oversees the UHS housing application process and ensures that systems and procedures support a positive student and family experience. This includes close collaboration with IT Systems, Enrollment Services, and Cal Poly Pomona Enterprises to streamline housing processes and maintain alignment with university operations. Key responsibilities include: Utilizing housing software (StarRez) to manage and improve the application process and user experience. Monitoring and analyzing occupancy levels, generating reports, and recommending strategies to achieve target goals. Evaluating and implementing new processes within the housing management system, including application functions, custom reporting, and tracking procedures. Coordinating check-in and check-out procedures in alignment with other departmental and campus-wide operations. Working with IT and Facilities on room readiness, access control systems and residential key processes. Assignments & Contracting Management Manages contracting, assignments, and room selection processes to ensure timely, accurate, and transparent service for residents and campus partners. This role also supports specialized student populations and coordinates closely with academic and student support programs. Key responsibilities include: Coordinating the development, approval, and distribution of annual license agreements. Managing waiting lists, resident assignments, and rosters to support optimal occupancy. Reviewing and processing assignment change requests, exemptions, and cancellations, ensuring timely backfilling of vacancies. Supporting specialized housing needs by collaborating with Athletics, Renaissance Scholars, Disability Resource Center, Kellogg Honors College, and other partners. Serving as the primary point of contact for assignment-related inquiries from students, parents/families, and prospective students. Accounts Receivable Responsible for managing accounts receivable functions related to student housing fees, totaling approximately $40 million annually. This requires strong communication with students and families, as well as collaboration with Student Accounting & Cashiering Services and Financial Aid. Key responsibilities include: Coordinating the distribution of communications regarding housing confirmations, billing, meal plans, assignment notifications, and waitlist updates. Managing outreach to residents with enrollment or payment issues, and collaborating with university offices to verify student status. ⦁ Researching, analyzing, and reconciling account discrepancies in collaboration with Student Accounting & Cashiering Services and Financial Aid & Scholarships. Coordinating administrative holds and eviction processes when necessary. Supporting annual processes for room rate setting, occupancy projections, and revenue forecasting. Monitoring and reporting on revenue reconciliation for University Housing Services and Cal Poly Pomona Enterprises Dining Services. Communication & Customer Service Serve as the primary point of contact for students, parents/families, and prospective students regarding all housing-related processes. Respond to a high volume of inquiries via email, phone, and in person with accurate, timely, and professional information. Provide regular communications about key UHS processes, including applications, assignments, move-in, move-out, waitlists, billing, and cancellations. Address a wide range of concerns, including complex or emotionally charged situations, with empathy, patience, and professionalism. Utilize strong problem-solving and conflict-resolution skills to de-escalate challenging interactions and ensure students and families feel supported and informed. General Responsibilities Process Coordination: Partner with UHS Administrative Analysts and Administrative Support Coordinators to ensure consistent, efficient housing operations. Training & Communication: Provide housing information, presentations, and training to UHS staff/student leaders, campus partners, students, and parents/families. Document business processes and train staff and student leaders in housing systems and procedures. Cross-Functional Support: Serve as back-up for other Administrative Analysts as needed. Other Duties: Perform additional tasks as assigned to meet the operational needs of University Housing Services. QUALIFICATIONS: Bachelor's Degree - or equivalent in a related field and Two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required education on a year-for-year basis. Foundational knowledge of housing operations and policies. Ability to analyze and address problems using reasoning and application of standard practices and procedures. Demonstrated communication and interpersonal skills to effectively present information in a clear and concise manner. Ability to follow guidelines and provide input and feedback as required and applicable. Ability to work independently as well as part of a team, with a student service-oriented approach. Flexibility to adapt to changing priorities and deadlines. Organizational skills to plan, organize, and prioritize work. Computer skills to appropriately use technology and relevant software packages as required. Working skills and knowledge of housing operations including housing operations systems, policies, procedures, laws and regulations, and best practices. Working knowledge of student organizations, collegiate policies, and communications. Strong organizational skills to plan, organize, and prioritize multiple projects and large operations. Strong analytical skills to assess operational efficiency and support budget management. Ability to provide lead work direction and training to students and housing support staff. Strong communication and interpersonal skills to work effectively in a diverse environment and effectively gain buy-in from students and parents. Proficiency in using housing operations software and/or related equipment. PREFERRED QUALIFICATIONS: Outstanding writing, oral communication, and organizational skills; demonstrated experience with all major areas of the position; thorough knowledge of policies, procedures, and outside regulations pertaining to the administrative specialty; working knowledge of operational and fiscal analysis techniques; ability to take the initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; ability to anticipate, investigate, and analyze problems and address them proactively; ability to work occasional weekends and evenings to meet customer needs; demonstrated success with supervising administrative support staff in a busy, high customer contact office. Previous experience with StarRez and Oracle PeopleSoft software applications. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy. CSU Classification Salary Range This position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $3,879 and maximum $7,488 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website. University Driving Requirement Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy. Conflict of Interest This position is a “designated position” in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona's Annual Security Report and Cal Poly Pomona's Annual Fire Safety Report. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices. Equal Employment Opportunity Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.
    $4.6k monthly 60d+ ago
  • Community Coordinator

    City of Fresno, Ca 4.2company rating

    Fresno, CA jobs

    Come and join the City of Fresno in achieving our mission of Building a Better Fresno! Are you passionate about connecting with the community and making a difference? The City of Fresno is hiring a Community Coordinator to lead public engagement, organize impactful events, and serve as a vital link between the City and its diverse residents in support of the services that help people. In this highly visible role, you'll collaborate with local organizations, develop and execute a strategic media plan that grows audiences, facilitate community driven solutions, and help shape programs that reflect the voices and needs of our residents. If you're a strong communicator with a heart for service and a talent for bringing people together, apply today! Duties may include but are not limited to the following: * Coordinate and promote community events and public engagement activities * Serve as a liaison between the City and community groups or residents * Conduct outreach to identify community needs and connect residents to services * Represent the City at meetings and public functions * Assist in resolving community concerns and facilitating solutions * Support program development and implementation * Prepare reports, correspondence, and outreach materials * Assist with grant compliance * Collaborate with City departments and outside agencies * Supervise and train support staff as needed * Performs related duties as assigned Incumbents assigned to the Animal Center will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and may be required to handle and restrain animals humanely and safely using approved protocols and practices, personal protective equipment (PPE) and practices including assisting in cleaning and disinfecting kennel areas, food dishes and equipment along with feeding and exercising animals Duties and schedules may vary by assignment, please inquire about specific duties and/or schedules if called upon for an interview. Incumbents may be required to work any shift; overtime, nights, weekends, and holidays as needed. Full job description available at: **************************************************************************************** View "We Work For You" video to get an inside look at how rewarding it is to work for the City of Fresno: ************************************************ Learn more about the City departments here: *********************************** Multiple vacancies currently exist in the Animal Center, PARCS and Police Department. However, this classification also exists in the Mayor's Office, City Attorney's Office, City Manager's, Public Works, Planning & Development, Public Utilities, Airports, and Transportation Departments. Immediate and future vacancies may be filled from this list at the City's discretion. This is an unclassified position in which the incumbent serves at the will of the department head. Pay,Benefits, & Work Schedule BENEFITS: UNIT 2 Classification - Management Confidential - Unrepresented HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes up to $75 per month. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. MANAGEMENT LEAVE: 60 hours per fiscal year for exempt employees. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue (15.5) hour per month of Annual Leave, with cash out provisions. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at *************************************************************** The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for further consideration: Possession of a Bachelor's Degree from an accredited college or university in public administration, political science, business administration, mass communications or related field. AND Two (2) years of administrative support experience which emphasized public and community relations. Additional years of qualifying experience may be substituted for the required education on a year-for-year basis. Additional Requirements The work experience section MUST be completed with detailed duties, dates and weekly hours worked for each title held. Please SPECIFY WORK DUTIES related to administrative support experience which emphasized public and community relations. Please provide specific examples for each job title rather than general statements. Possession of a valid California Driver's License may be required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Eligibles certified for consideration for hire will be required to successfully pass a department interview and a Department of Justice fingerprint prior to employment with the City of Fresno. For assignments to the Airports Department, eligibles certified for consideration may be required to successfully complete a polygraph test, extensive background investigation and a department interview. For assignments to the Fire or Police Departments certified for consideration may be required to successfully complete a polygraph and/or computer voice stress analyzer (CVSA) exam and an in-depth background investigation prior to appointment. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT ******************** TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call ************** for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the junk mail or spam folders. It is the applicant's responsibility to check these folders as well. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at ******************** For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call ************** for assistance. Resumes will not be accepted in lieu of a completed employment application. Only a select group of candidates will be invited to interview for this excellent opportunity. Additional Information HOW TO ATTACH DOCUMENTS TO YOUR ONLINE APPLICATION: * From the Careers Home page, under "My Career Tools" section on the top right, select "Cover Letters & Attachments," then click "Add Attachments" at the bottom. * For Attachment Type, select the relevant option and enter a description under Attachment Purpose. * Click "Add Attachment," then "Browse" to locate your file. * After selecting the file, click "Open," then "Upload," and finally "Save & Return." then proceed to submit your application using the steps and helpful tips provided. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at ************** in advance of the examination.
    $7.5k monthly 60d+ ago
  • Health Services Coordinator

    CSU Careers 3.8company rating

    California jobs

    Reporting to the Director of Health Services, the Health Services Coordinator is responsible for checking in and out students receiving services in Health Services. The Coordinator also educates students on eligibility, available services, portal access, required paperwork, and informed consent when accessing care through the Student Wellness Center. This position supports departmental operations by updating daily schedules to accommodate staffing or call-out changes, assisting with service promotion, and supporting data collection activities for the Health Services unit. The Health Services Coordinator also serves as a liaison with the Care Experience Team and assists with scheduling follow-up appointments and supporting case management functions as time and workflow allow. Key Responsibilities Check in and check out students receiving services within Health Services Educate students on eligibility, service types, portal access, and required paperwork Support department operations by updating daily schedules and responding to call-outs Assist with limited service promotion and data collection activities for Health Services Serve as liaison with the Care Experience Team within the Student Wellness Center Schedule follow-up appointments and support case management functions as time allows Collaborate with Student Wellness Center staff to promote integrated, student-centered care Knowledge, Skills & Abilities Ability to effectively establish and maintain cooperative working relationships within a diverse, multicultural environment Knowledge of software applications including word processing, Excel, database management, and other electronic recordkeeping Ability to compose and appropriately format correspondence with students, faculty, and staff Working knowledge of electronic health record systems and ability to learn new systems and assess appropriate workflows Ability to troubleshoot office administration issues and respond to inquiries and requests related to the work area Keen skill in executing student/customer service principles to create a welcoming environment, including motivational interviewing and de-escalation techniques Ability to effectively handle interpersonal interactions at all levels and highly sensitive interpersonal situations Effective communication across a variety of venues Ability to interpret and apply policies and procedures independently Ability to consult and use judgement, discretion when precedents do not exist Skill in balancing multiple work priorities and the ability to organize, coordinate, and guide the work of others based on student needs Ability to perform accurately in a detail-oriented environment, including the ability to proof the accuracy of entered/recorded information and numbers Working knowledge of healthcare and education privacy and confidentiality laws (e.g. HIPAA, FERPA, etc.) and Ability to maintain confidentiality and appropriately handle sensitive communications across all work Knowledge of general methods, procedures, and practices of an outpatient medical facility Required Qualifications High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications Community Health Worker or Medical Assistant Certificate Bachelor's degree in Nursing, Public Health, or equivalent Two (2) years of directly related experience to the duties and responsibilities specified Two (2) years of demonstrated experience providing excellent customer service Experience providing student service within a higher education environment Experience with multi-provider schedules/calendar systems in a health environment Demonstrated project management experience Compensation Classification: Health Education Assistant Anticipated Hiring Range: $5,446/month - $6,012/month (Step 10 - Step 15) CSU Salary Range: $4,557/month - $6,508/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 14, 2025 through December 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act, services provided by CSU Student Wellness Centers include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). It is expected that all CSU SWC employees will engage in the administration of these services as applicable to their position, scope of practice, and license. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    $5.4k-6.5k monthly 43d ago
  • Denials and Appeals Coordinator - Case Management - Per Diem - Days

    Washington County Hospital 4.0company rating

    Fremont, CA jobs

    Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
    $60k-86k yearly est. Auto-Apply 60d ago
  • Program Coordinator, Youth Development

    North County Lifeline 3.8company rating

    Oceanside, CA jobs

    Under the supervision of the Youth Development Program Manager, the Program Coordinator is responsible for supporting the Youth Development Department with program, intake and administrative tasks to ensure smooth daily operations. Responsible for completing documents and reports and submitting them within deadlines, proof reading, scheduling, file management, quality assurance, data entry, maintenance, intake, and program specific projects. Must be a multi-tasker with consistent attention to detail, establishing priorities and meeting deadlines. Candidate responsible for onboarding and training of new staff and for quality assurance, including understanding and monitoring the completion of program objectives, and troubleshooting issues regarding data, flex fund spending, contract audit requirements, etc. and for notifying supervisors of potential problems. All work tasks need to be compatible with agency purpose and philosophy with a clear understanding of the mission of Lifeline Community Services. Must demonstrate knowledge of trauma informed, client driven, and culturally competent care. Specific Activities Duties include but are not limited to: Demonstrates knowledge and understanding of all YD programs, contracts and grants, and tracks reports, due dates and ending dates. Assists with quality assurance and with Desk Reviews and program audits, both internal and external, and provides ongoing feedback and troubleshooting, keeping Managers and Director updated. Completes and submits monthly and quarterly reports, claims and other contract-related data to Program Manager/Director and contractors/funders on time and accurately. Coordinate all referrals, intakes, and assessments for the various YD programs Assist in tracking all clients through the intake and assessment process Assist in maintaining all logging and back-up data for statistical reports Maintain communication regarding status and progress of referrals with all referring parties in a timely manner Develop and implement strength-based individual and family case plans Advocate, mentor and role-model skills for families such as discipline, communication and general life skills Provide family focused psycho-education utilizing evidenced based strategies and a trauma informed approach Provide crisis intervention as needed Follow all legal and ethical guidelines pertaining to the treatment of youth and families as per the state and county requirements (e.g., Child Abuse reporting, Duty to Warn, Confidentiality, Grievance Procedures, Serious Incidents and Elder Abuse). Supports department Program Manager and Director in hiring processes as needed including reviewing applications, conducting phone screenings, reference checks, etc. Support department programs, as needed with onboarding items Assist with IT needs Conducts purchasing and maintains copies of requests of program items, WRAP requirements, training and conference registrations, flights, hotels, etc. • Works with support staff throughout the entire agency to support smooth running of program activities and agency needs. Enters client and programmatic information into program-specific databases and reviews and edits existing data files as appropriate. Develops various manuals and conducts research and statistical analyses as requested by Director. Generates monthly financial reports for program and serves as liaison between Fiscal Department and Program Manager/Director regarding fiscal updates. Fill in for other YD programs as needed Develops and implements administrative policies and procedures and follows up with program staff to ensure compliance. Maintain written records of any communication from the COR regarding pre-approval of specific items. Participate in case supervision and program evaluation Assist and coordinate fieldtrips and outings Collaborate and maintain professional relationships with Juvenile Court, Juvenile Probation and Law Enforcement entities and other referring parties, to include receiving referrals and providing progress reports Assist with Case Management as needed by providing culturally competent assessments, phone intakes, check-ins for youth and their families, identifying family needs, providing crisis intervention and stabilization supports. Participate in all required meetings and trainings Attend agency, collaboration, and community meetings as needed Assist with reception coverage on a weekly basis Provide administrative duties and meet all contract requirements Knowledge of and respect for diverse cultures Other duties as assigned Required Education and Experience Bachelor's degree preferred. Ability to type at least 40 words per minute. Accurate spelling, grammatical usage and excellent communication skills. Knowledge of MS Word, including strong formatting skills. Good working knowledge of MS Excel, Outlook, Publisher, and other current software as necessary. This position requires strong time management skills, exceptional attention to detail, organizational skills and flexibility. Must have superior proofreading and editing abilities. Must be able to work accurately in a timely manner with little or no supervision. Able to prioritize tasks. Ability to work well with others. Must have neat appearance and dress appropriately for an office environment. Must have a pleasant voice and manner. Ability and interest to increase responsibilities and achieve professional growth. Reliable transportation. Must be able to available for a flexible schedule and office locations as needed. Bilingual-Spanish required including reading and writing. Knowledge, Skills, and Abilities Required Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care. Other Requirements Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer. About the Company North County Lifeline, Inc. is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building and accessible community-based services. Come be part of a team who CAR2Es! At North County Lifeline, you will find people who are Connected to the communities we serve, Authentic, and Resourceful. We are Responsive to the needs of our clients and Engaged in our mission to build self-reliance among youth, adults, and families. Equal Opportunity Employer. We offer flexible work hours and excellent benefits to our employees. Generous paid vacation Paid sick time (6 days) Paid holidays (14 days) 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage 100% employer paid life insurance Health and wellness programs Employee Assistance program Professional development assistance Great employee incentive awards program Training and education assistance Matched 403b retirement plan Flexible Spending Account Paid supervision hours (clinical positions) Equal Employment Opportunity Statement North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We are committed to creating a workplace where all employees feel valued, respected, and empowered to bring their best selves to work. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team. Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual. We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above. Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting email. By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees. Accommodations and Accessibility Statement Lifeline Community Services is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the California Fair Employment and Housing Act (FEHA), and other applicable laws, Lifeline will provide reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would result in an undue hardship for the organization. If you require an accommodation to participate in the application or interview process, please contact ***************************** as soon as possible. Accommodations may include, but are not limited to, assistance with completing the application process, providing documents in an accessible format, or arranging for an accessible interview location. Our goal is to ensure that all individuals have equal access to opportunities and are able to perform their job duties safely and effectively. We are committed to fostering an inclusive and supportive environment where all employees can thrive. As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to: Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record. Employment Verification: Confirmation of your employment history to verify your experiences and qualifications. Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role. Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations. Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace. Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations. These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.
    $34k-42k yearly est. 60d+ ago
  • Program Coordinator, Youth Development

    North County Lifeline 3.8company rating

    Oceanside, CA jobs

    Job Description: Program Coordinator, Youth Development Under the supervision of the Youth Development Program Manager, the Program Coordinator is responsible for supporting the Youth Development Department with program, intake and administrative tasks to ensure smooth daily operations. Responsible for completing documents and reports and submitting them within deadlines, proof reading, scheduling, file management, quality assurance, data entry, maintenance, intake, and program specific projects. Must be a multi-tasker with consistent attention to detail, establishing priorities and meeting deadlines. Candidate responsible for onboarding and training of new staff and for quality assurance, including understanding and monitoring the completion of program objectives, and troubleshooting issues regarding data, flex fund spending, contract audit requirements, etc. and for notifying supervisors of potential problems. All work tasks need to be compatible with agency purpose and philosophy with a clear understanding of the mission of Lifeline Community Services. Must demonstrate knowledge of trauma informed, client driven, and culturally competent care. Specific Activities Duties include but are not limited to:Demonstrates knowledge and understanding of all YD programs, contracts and grants, and tracks reports, due dates and ending dates. Assists with quality assurance and with Desk Reviews and program audits, both internal and external, and provides ongoing feedback and troubleshooting, keeping Managers and Director updated. Completes and submits monthly and quarterly reports, claims and other contract-related data to Program Manager/Director and contractors/funders on time and accurately. Coordinate all referrals, intakes, and assessments for the various YD programs Assist in tracking all clients through the intake and assessment process Assist in maintaining all logging and back-up data for statistical reports Maintain communication regarding status and progress of referrals with all referring parties in a timely manner Develop and implement strength-based individual and family case plans Advocate, mentor and role-model skills for families such as discipline, communication and general life skills Provide family focused psycho-education utilizing evidenced based strategies and a trauma informed approach Provide crisis intervention as needed Follow all legal and ethical guidelines pertaining to the treatment of youth and families as per the state and county requirements (e. g. , Child Abuse reporting, Duty to Warn, Confidentiality, Grievance Procedures, Serious Incidents and Elder Abuse). Supports department Program Manager and Director in hiring processes as needed including reviewing applications, conducting phone screenings, reference checks, etc. Support department programs, as needed with onboarding items Assist with IT needs Conducts purchasing and maintains copies of requests of program items, WRAP requirements, training and conference registrations, flights, hotels, etc. • Works with support staff throughout the entire agency to support smooth running of program activities and agency needs. Enters client and programmatic information into program-specific databases and reviews and edits existing data files as appropriate. Develops various manuals and conducts research and statistical analyses as requested by Director. Generates monthly financial reports for program and serves as liaison between Fiscal Department and Program Manager/Director regarding fiscal updates. Fill in for other YD programs as needed Develops and implements administrative policies and procedures and follows up with program staff to ensure compliance. Maintain written records of any communication from the COR regarding pre-approval of specific items. Participate in case supervision and program evaluation Assist and coordinate fieldtrips and outings Collaborate and maintain professional relationships with Juvenile Court, Juvenile Probation and Law Enforcement entities and other referring parties, to include receiving referrals and providing progress reports Assist with Case Management as needed by providing culturally competent assessments, phone intakes, check-ins for youth and their families, identifying family needs, providing crisis intervention and stabilization supports. Participate in all required meetings and trainings Attend agency, collaboration, and community meetings as needed Assist with reception coverage on a weekly basis Provide administrative duties and meet all contract requirements Knowledge of and respect for diverse cultures Other duties as assigned Required Education and Experience Bachelor's degree preferred. Ability to type at least 40 words per minute. Accurate spelling, grammatical usage and excellent communication skills. Knowledge of MS Word, including strong formatting skills. Good working knowledge of MS Excel, Outlook, Publisher, and other current software as necessary. This position requires strong time management skills, exceptional attention to detail, organizational skills and flexibility. Must have superior proofreading and editing abilities. Must be able to work accurately in a timely manner with little or no supervision. Able to prioritize tasks. Ability to work well with others. Must have neat appearance and dress appropriately for an office environment. Must have a pleasant voice and manner. Ability and interest to increase responsibilities and achieve professional growth. Reliable transportation. Must be able to available for a flexible schedule and office locations as needed. Bilingual-Spanish required including reading and writing. Knowledge, Skills, and Abilities Required Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care. Other Requirements Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer. About the Company North County Lifeline, Inc. is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building and accessible community-based services. Come be part of a team who CAR2Es! At North County Lifeline, you will find people who are Connected to the communities we serve, Authentic, and Resourceful. We are Responsive to the needs of our clients and Engaged in our mission to build self-reliance among youth, adults, and families. Equal Opportunity Employer. We offer flexible work hours and excellent benefits to our employees. Generous paid vacation Paid sick time (6 days) Paid holidays (14 days) 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage 100% employer paid life insurance Health and wellness programs Employee Assistance program Professional development assistance Great employee incentive awards program Training and education assistance Matched 403b retirement plan Flexible Spending AccountPaid supervision hours (clinical positions) Equal Employment Opportunity Statement North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We are committed to creating a workplace where all employees feel valued, respected, and empowered to bring their best selves to work. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team. Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual. We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above. Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting email. By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees. Accommodations and Accessibility Statement Lifeline Community Services is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the California Fair Employment and Housing Act (FEHA), and other applicable laws, Lifeline will provide reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would result in an undue hardship for the organization. If you require an accommodation to participate in the application or interview process, please contact humanresources@nclifeline. org as soon as possible. Accommodations may include, but are not limited to, assistance with completing the application process, providing documents in an accessible format, or arranging for an accessible interview location. Our goal is to ensure that all individuals have equal access to opportunities and are able to perform their job duties safely and effectively. We are committed to fostering an inclusive and supportive environment where all employees can thrive. As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record. Employment Verification: Confirmation of your employment history to verify your experiences and qualifications. Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role. Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations. Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace. Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations. These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.
    $34k-42k yearly est. 22d ago
  • Outreach Coordinator, Academic Talent Search (Student Services Professional III), Mendocino County Site Location

    CSU Careers 3.8company rating

    California jobs

    Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume. Please review the position description listed above for full scope of responsibilities and qualifications. Duties take place mostly in an office setting and off site at target high schools throughout Mendocino, Lake and Sonoma Counties. Job Summary Reporting to and under general direction of the Director, Upward Bound Lake and Mendocino County Programs (Director), the Outreach Coordinator, Academic Talent Search performs a wide variety of complex Student Services Professional work by providing comprehensive academic advising services to students and is responsible for case management and assisting in the coordination of outreach services (e.g., student recruitment, college placement, school outreach) for ATS Sonoma, Mendocino and Cloverdale participants. The incumbent works collaboratively with other ATS advisors, university staff, faculty, and administrators to support the educational experience of the students/participants, as well as perform other activities related to student success and academic advising. Key Qualifications This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of work experience. Two years' experience with TRIO, academic support, or similar programs, including two years' experience working with low-income, first-generation minority or disadvantaged students required. Additional education beyond Bachelor's Degree and/or certifications and training in areas appropriate to the position and demonstrated success in overcoming obstacles similar to that of the target population preferred. Bilingual English/Spanish proficiency highly preferred. Intermediate proficiency with computers and Microsoft Office (Word and Excel) required. Knowledge of Google Suite, Student Access, and PeopleSoft preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month. This is a full time, fixed-term, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year and a Personal Holiday that may be taken any time during the year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer (comprehensive benefits summary PDF). Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/compliance-data/2024-campus-housing-fire-safety-report. The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu.
    $5.5k monthly 60d+ ago
  • Outreach Coordinator, Upward Bound Lake County (Student Services Professional III), Fixed Term

    CSU Careers 3.8company rating

    California jobs

    Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Monday, December 1st. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under general direction of the Director, Upward Bound Lake and Mendocino County Programs (Director), the Outreach Coordinator, Upward Bound Lake County performs a wide variety of complex professional student services work by providing comprehensive academic advising and outreach to students and coordinating program activities for the Upward Bound (UB) Lake County program. The incumbent is responsible for case management and assisting in the coordination of outreach services (e.g., student recruitment, college placement, school outreach) for program participants to support the educational experience of the students/participants, as well as perform other activities related to student success and academic advising. This position requires significant collaboration with school counselors, administrators, teachers, parents, and university staff to meet program objectives and ensure compliance with TRIO, SSU, CSU, and U.S. Department of Education regulations. Duties will take place primarily on-site at Lake County target high schools, including, but not limited to, Kelseyville High School, Middletown High School, and Upper Lake High School. Key Qualifications This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of work experience. Two years' experience with TRIO, academic support, or similar programs, including two years' experience working with low-income, first-generation minority or disadvantaged students required. Additional education beyond Bachelor's Degree and/or certifications and training in areas appropriate to the position and demonstrated success in overcoming obstacles similar to that of the target population preferred. Bilingual English/Spanish proficiency highly preferred. Intermediate proficiency with computers and Microsoft Office (Word and Excel) required. Knowledge of Google Suite, Student Access, and PeopleSoft preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month. This is a full time, fixed-term, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year and a Personal Holiday that may be taken any time during the year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer (comprehensive benefits summary PDF). Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/compliance-data/2024-campus-housing-fire-safety-report. The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu.
    $5.5k monthly 45d ago
  • Information Coordinator

    City of Santa Monica, Ca 4.1company rating

    Santa Monica, CA jobs

    Provides accurate information to the general public regarding the Rent Control Charter Amendment, rules, regulations, registration fees, and policies. Conducts research involving property records. Processes complaints and petitions and assists with special projects. SUPERVISION: Works under the administrative supervision of the Public Information Manager, who outlines work assignments, periodically reviews work in progress and reviews completed work. No supervision exercised. Representative Duties Responds to inquiries from the public regarding the Rent Control Charter Amendment, rules, regulations and policies by phone, in person, in writing and by e-mail. Makes referrals to other agencies as appropriate. Performs a variety of administrative duties that may include drafting correspondence, writing public handouts and newsletter articles, tracking data, conducting research and preparing summary reports. Advises the public regarding procedures and bases for filing petitions for individual rent adjustments. Receives and reviews petitions for rent adjustments for completeness and accuracy. Accepts and processes check and cash payments. Monitors payment processing software to ensure payments are properly reconciled and applied to the correct properties. Researches billing issues and responds to billing inquiries. Reviews fee waiver applications for eligibility. Calculates fees, refunds, and adjustments. Generates invoices and related correspondence. Prepares proper forms for treasury deposits and warrants. Keeps abreast of state legislation, local regulations and policies relevant to housing issues. Submits written questions and fact patterns raised by public inquiries to the Board's Legal Department for legal interpretation and advice. Researches and provides relevant property information to the public. Determines if rental units are properly registered. Reviews and updates computer printout for data entry. Attends community and neighborhood meetings and provides information regarding the rent control law and regulations. Consults and works with other City departments concerning issues of apartment habitability, tenant harassment and relocation benefits. Informally resolves minor disputes between tenants and landlords on relocation benefits, as directed. Performs other related duties as assigned. Requirements MINIMUM QUALIFICATIONS: Knowledge, Abilities and Skills: Knowledge of: Research methods Methods of data collection, monitoring and evaluation Report writing techniques Ability to: Learn, interpret and apply the Rent Control Charter Amendment, rules, regulations and policies Learn Rent Control annual billing and billing adjustment procedures Communicate effectively both orally and in writing Explain legal concepts and administrative procedures clearly and simply to a variety of different individuals/groups Establish and maintain effective and cooperative working relationships with department staff, other City employees and the public Remain calm, tactful, and diplomatic in hostile situations Provide effective customer service Review data and make recommendations Perform basic mathematical calculations Skill in: Reading, writing and communicating in English at an appropriate level The use of computers and related word processing, database and spreadsheet applications Education, Training and Experience: A bachelor's degree from an accredited college or university. Two years of experience providing information to the public which has involved the interpretation and application of laws, rules, and regulations. Bilingual skills are desirable. Supplemental Information How to Apply: Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. You must attach a copy of your college level transcripts or diploma to your online application in order to qualify for this position. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: written examination, performance test; evaluation of qualifications, oral interview or any combination of these. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call **************, TDD ************** (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. WORKING CONDITIONS: Work is generally performed in a busy office environment. Must be able to work as part of a team and handle a high volume of public contact and multiple project assignments in a timely manner. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School. 01 Describe your work experience providing information to the public which has involved the interpretation and application of laws, rules, and regulations. Please include in your response your specific job duties, your employer, and dates of employment. If you have no such experience, mark N/A. 02 Describe your philosophy on customer service. The Rent Control Agency serves customers whose interests are often at odds with one another. How do you provide excellent customer service in an environment where the parties may feel they are not being treated fairly? 03 Describe a project you have worked on where you were able to apply your skills to achieve a positive outcome. Please include some background on the project, the challenges you faced and the process for getting the desired result. If you have no such experience, mark N/A. 04 The Information Coordinator regularly handles high-volume inquiries from tenants, landlords, and the public. Describe a time when you had to manage competing priorities or a heavy workload. What strategies did you use to stay organized and responsive? 05 The Information Coordinator position highly desires fluency in Spanish. Are you fluent in Spanish or another language? If so, which language(s) are you fluent in? If you have no such fluency, mark N/A. 06 The Information Coordinator position requires graduation from an accredited college or university with a Bachelor's degree. Do you meet this requirement? If YES, you must upload a copy of your college level transcripts or diploma. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma or transcripts. All materials must be received in the Human Resources Department no later than close of business on the application closing date. Failure to do will result in your application being disqualified. * Yes * No Required Question Employer City of Santa Monica Address 1685 Main Street, Room 101 P.O. Box 2200 Santa Monica, California, 90401 Phone ************ Website *******************************************************
    $41k-52k yearly est. 19d ago
  • Residential Coordinator for Residential Education (Head Resident II - Non-Exempt) - Residential Life

    CSU Careers 3.8company rating

    San Francisco, CA jobs

    Working Title Residential Coordinator for Residential Education SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,864.00 - $4,213.00 Per Month ($46,368.00 - $50,556.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Student Retention), and lead by the Area Coordinator, the Residential Coordinator for Residential Education (RCRE) is a full-time, live-in position that assists students in their social and intellectual development and their pursuit to degree attainment. RCREs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1,200 residents. Lead and reporting to the Area Coordinator, the incumbent supports each assigned community of students by leading a team of student leaders in the creation of a living/learning experience. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Oversight & Leadership Oversight Supervision, leadership, and evaluate the Residential Life Student Leaders/student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Develop student leader team with particular focus on academic, community engagement, social justice, and wellness. Identify, coordinate, and provide resources and support to assist area Residential Life staff in developing in-hall student team member training and community and educational programs for resident students with particular focus on academic, community engagement, social justice, and wellness. Initiate weekly contact with individual student leaders to promote a sense of belonging, and to facilitate the growth and development of the individual student leaders. This includes, but is not limited to, leading a weekly meeting and maintaining regularly scheduled 1-1s. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Student Behavior Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding student activities to ensure compliance with University policies and procedures. Maintain records and reports for all community engagement activities. Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience: Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Master's degree in Student Affairs, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising student leaders or student assistants. Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
    $46.4k-50.6k yearly 60d+ ago
  • Community Desk Residential Coordinator (Head Resident II) - Residential Life

    CSU Careers 3.8company rating

    San Francisco, CA jobs

    Working Title Community Desk Residential Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,864.00 - $4,213.00 Per Month ($46,368.00 - $50,556.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Students & Retention), and lead by the Area Coordinator, the Community Desk Residential Coordinator (CDRC) is a full-time, live-in position that oversees the Community Desk operations in a specific community. CDRCs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent is responsible for the implementation of the community desk program at a community desk as well as the overall Residential Life and Housing programs. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Community Desk Oversight Administrative Functions Coordinate residence hall community desk operations for 1- 3 assigned buildings. Recruit, hire, and train a team of student assistants. Create and manage the community desk schedule including trouble shooting open/missed shifts. Responsible for customer service and desk operations for the assigned buildings. Oversee and approve timesheet processing for student assistants to ensure information is accurate and submitted in a timely manner. Manage and oversee logging/accountability of mail and packages to meet all federal, state, University and department laws, policies, and guidelines. Maintain communication with team members through electronic communication, phone calls, and posted information. Process Management Assist in the opening and closing of the residence halls. Coordinate with team members to create resident check-in packets ahead of move-in, interim periods, and summer sessions. Work in cooperation with HDCS and residential life neighborhood team members on the prompt and correct processing of students who may be checking into or out of housing Manage student room/mail key processes including key audits and lock changes/requests. Maintain records of lock-out and key processing requests and prepare billings accordingly. Ensure that desk operations smoothly transition to and from the summer sessions. General Desk Related Functions Respond appropriately to hall emergencies and provide support and follow-up to staff as needed. Keep supervisor apprised with community, resident, and facility issues. Work in cooperation with neighbor teams to adequately resource the desk with supplies and equipment throughout the academic year. Develop a system for maintaining cleanliness and organized resources at ALL times at the community desk Supervision and Leadership Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding desk operations to ensure compliance with University policies and procedures. Maintain records and reports for all community desk related activities. Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc.) Student Behavior and Student Conduct Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations specific to community desk operations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience: Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position our preferred qualifications that will lead to the succeed in this role include: Master's degree in College Student Personnel, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising desk operations or customer service initiatives. Experience with scheduling software and/or payroll software Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Required License/Certification Mental Health Certification | Incumbents should be certified or obtain certification within their first year in mental health support and services through: · Mental Health First Aid Organization · Another reputable organization approved by the department California Driver's License | If incumbent is expected and approved to travel for business, a valid California driver's license may be expected to be maintained. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
    $46.4k-50.6k yearly 60d+ ago
  • Department Support Coordinator

    CSU Careers 3.8company rating

    California jobs

    Reporting to the Director of Resources and Operations, and receiving direct supervision and work lead assignments from the Analysts of Film and Theatre and Humanities and Linguistics and Language Development (LLD) Departments, the Department Support Coordinator provides administrative support to the College of Humanities and Arts Departments. Key Responsibilities Acts as a front-line receptionist, answering phones, responding to inquiries (in-person and email), running errands across campus, distributing mail, and making photocopies Assists with department events and meetings (graduation, orientations, retirements, speaker series, etc.) including reserving facilities, creating flyers, posting/distributing flyers, coordinating catering, setting up for events, managing RSVPs, and assisting with the event general needs before, during, and after the event (set-up, maintenance, and cleanup) Maintain office equipment (copier, paper cutter, shred bin, laminator, etc.) including filling with paper, calling for service, unjamming, and setting up copier codes Assist with training of office student assistants and tracking hours worked Creates eFaculty cases, verifies completion of submission, and moves cases Updates social media including website, Instagram, Twitter, Facebook, and any other social media platform that is used by the department Assist with the processing of student forms Creates faculty notification of schedules Attends room swap meetings Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to perform accurately with frequent interruptions Knowledge of professional general business office procedures, equipment, and practices Good business acumen Ability to troubleshoot and solve most office and customer-related problems Ability to work with the general public, faculty, staff, and students in a competent, diplomatic, and open communication style. Knowledge of English grammar, spelling, and punctuation Ability to learn and apply policies and procedures from both verbal and written sources Excellent verbal and written communication skills Excellent customer service skills Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Bachelor's degree or equivalent experience Three (3) years clerical experience in an office setting maintaining files, answering phones, and providing customer service Experience with Student Administration, Microsoft Office, web development/maintenance, and Google Suite Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $4,558/month - $4,742/month (Step 7 - Step 9) CSU Salary Range: $4,047/month - $5,896/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 16, 2025 through January 5, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    $4.6k-5.9k monthly 10d ago
  • Admininistrative Support Coordinator I

    CSU Careers 3.8company rating

    Los Angeles, CA jobs

    Applications are currently being accepted to establish a pool of qualified applicants for these positions. Applications will be accepted on a continuing basis through 4/30/2026. Job No: 550843; 10/29/2025 - Revised ADMINISTRATIVE SUPPORT COORDINATOR I Academic Affairs Salary Range: $4,047 - $5,896/Monthly (Budgeted Hiring Salary Range $4,047 - $4,416/Monthly) Work Schedule: Full-time, Monday - Friday, 8:00 a.m. - 5:00 p.m.; non-exempt classification. Essential Functions: The Department Coordinator provides essential clerical and administrative support to an academic department, special program, or administrative office. This position is responsible for carrying out the full range of secretarial and administrative functions for an administrative head or a small to medium-sized unit, ensuring efficient day-to-day operations. Work assignments are often varied, complex, and long-term in nature, requiring the incumbent to plan, prioritize, and monitor tasks through to completion with accountability for results. Duties involve interpreting and applying policies and procedures, exercising sound judgment, and addressing a broad range of issues requiring critical thinking and effective coordination with individuals at all organizational levels. The incumbent may be involved in planning and coordinating unit operations, providing lead work direction, training, and assistance to other support staff, and serving as a resource to faculty, staff, and students. This role requires strong organizational skills, attention to detail, and the ability to maintain effective working relationships while ensuring that departmental objectives are met in a timely and professional manner. Required Qualifications & Experience: Three years of full-time general office experience which Includes operational or procedural administrative support work. Comprehensive knowledge and the ability to independently perform all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Working knowledge of budget policies and procedures. Ability to: independently handle multiple work unit priorities and projects; apply independently a wide variety of policies and procedures where specific guidelines may not exist; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; draft and compose correspondence and standard reports; and handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. A task may be included as part of the interview process. Required Documentation (to be uploaded into the online application form): 1) A cover letter. 2) A resume. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Bachelor's degree from an accredited four-year college or university; familiarity with university administrative processes and procedures pertaining to the assigned office or department. Closing Date: Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. A task may be included as part of the interview process. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678
    $4k-5.9k monthly 60d+ ago
  • Client Resources Coordinator I

    Catholic Charities of La 4.1company rating

    Resource coordinator job at Catholic Charities of LA

    .CC Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources they need to achieve greater self-reliance and stability in their lives. The person in this role assists and supports higher level Client Resources Coordinators in the provision of a variety of social services. Responsibilities: Responsible for determining clients' eligibility for Agency programs or referral to government programs. Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services. Assist clients to complete and submit application forms for government and other social service agencies. Provide support services to individuals residing in the community. Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc. Assist with meal planning/preparation, household maintenance, communication, community participation, medical appointments, etc. Makes routine community contacts with such institutions as schools, medical facilities and social service departments. May locate and make use of appropriate community resources for clients. May evaluate actual living conditions of clients through home visits. Assist with casework administration. Coordinate and assists in the preparation of client mass orientations. Assist in the scheduled mailing for screening interviews. Assist higher-level Client Resources Coordinators in updating client contact logs, maintains necessary files and statistical information on clients. Prepare reports and related analysis of data. Input and transmits data. Monitors participants; progress reports. Maintain confidentiality of client information and records. Promotes continuous quality improvement and service delivery that is aligned with the Agency's mission. Displays sensitivity to the client population's cultural and socioeconomic characteristics. Perform related duties as required. Qualifications: Two years of college education with six to twelve months of related experience. Must speak conversational Spanish Writes clearly and informatively. Edits work for spelling and grammar. Presents numerical data effectively. Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings. Handle public contact and relations effectively. Plan short- and long- range activities. Maintain accurate and orderly records. Develop and maintain effective working relationships. Analyze and resolve problems. Organized and direct several activities. Display sensitivity, tact, and responsiveness in various situations and needs. Maintain a high level of confidentiality. Principles and practices of organization and administration. Catholic Charities' policies, procedures and organization. Counseling and assessment techniques. Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee's needs. Benefits are effective the first of the month following 30 days of employment. Medical, Dental & Vision Life Insurance Retirement Plan to include 401a/employer contribution only and 403(b) Supplemental Insurance (life, Accident, disability insurance, etc.) Flexible Spending Account Health Care Spending Account Reimbursement accounts (HAS) Vacation days - 12 days per year Sick time - 10 days per year Short and Long Term Disability 13 holidays per year for regular f/t & p/t employees Public Service Loan Forgiveness Cell Phones for those working in Shelters or with Clients outside of the office Employee Recognition - Annual Staff Appreciation Day Event Free Parking The days and hours of this position are Tuesday-Saturday 4pm-12am.
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Coordinator III, Local Control Accountability Plan (LCAP), State and Federal Educational Programs

    Los Angeles County Office of Education 4.5company rating

    Downey, CA jobs

    Welcome to the Los Angeles County Office of Education! Thank you for your interest in joining the LACOE family. We are proud of the fact that we have talented staff, excellent growth opportunities, outstanding support and an invigorating mission. The primary function of LACOE is to service and support 80 K-12 school districts along with numerous other agencies, as we ensure educational excellence for the region's two-million preschool and school-aged children. LACOE serves others by building capacity in our employees, being responsive to the needs of our customers and modeling integrity and respect in our actions and communications. We enhance our role through partnering with our communities, County and other educational institutions to provide outreach, support and specialized services. It is our mission to improve the lives of students and our educational community through our service, leadership and advocacy. We are seeking talented individuals who support our vision and strategic plan that encompasses "A Culture of Excellence in ALL We Do." See attachment on original job posting EXPERIENCE AND EDUCATION: Experience: Five or more years of comprehensive, directly related, and progressive experience, including at least three years of administrative experience in working with Federal and State education programs. Site and District-level administration experience preferred. Education: Equivalent to a master's degree in education or closely related field from an institution of higher learning accredited by the Council for Higher Education Accreditation. LICENSE OR CERTIFICATE (Must attach a detailed certification/credential with document number to application: • Possess and maintain a valid K-12 Teaching Credential. • Possess and maintain a valid Administrative Services Credential. APPLICATION INSTRUCTIONS: Interested, qualified persons are invited to submit an online employment application. All required documents must be individually attached and submitted electronically with your completed EdJoin application. Applicants are responsible for attaching the following documents: • Resume • A Letter of Interest • Credentials with document number. • A list of three (3) references at the management/supervisory level, with contact information (full name, job title, phone number, and email address), which can attest to your experience and expertise relevant to this position. One reference must be your most recent supervisor. EXPERIENCE AND EDUCATION: Experience: Five or more years of comprehensive, directly related, and progressive experience, including at least three years of administrative experience in working with Federal and State education programs. Site and District-level administration experience preferred. Education: Equivalent to a master's degree in education or closely related field from an institution of higher learning accredited by the Council for Higher Education Accreditation. LICENSE OR CERTIFICATE (Must attach a detailed certification/credential with document number to application: • Possess and maintain a valid K-12 Teaching Credential. • Possess and maintain a valid Administrative Services Credential. APPLICATION INSTRUCTIONS: Interested, qualified persons are invited to submit an online employment application. All required documents must be individually attached and submitted electronically with your completed EdJoin application. Applicants are responsible for attaching the following documents: • Resume • A Letter of Interest • Credentials with document number. • A list of three (3) references at the management/supervisory level, with contact information (full name, job title, phone number, and email address), which can attest to your experience and expertise relevant to this position. One reference must be your most recent supervisor. Comments and Other Information Contact La Chanee Thompson at Thompson_****************** and ************************ with any questions about the process. Contact Adrienne Balcazar, at Balcazar_****************** for questions about the position. LACOE does not discriminate against individuals based on age, actual or perceived race, actual or perceived gender, ethnicity, national origin, religion, disability, or sexual orientation. LACOE complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a disability. If you are disabled and require assistance in accessing this event, please contact the LACOE Title II Coordinator at **************.
    $40k-57k yearly est. Easy Apply 11d ago
  • Supportive Measures Coordinator

    CSU Careers 3.8company rating

    Fresno, CA jobs

    Supportive Measures Coordinator (Confidential Administrative Support I) Compensation and Benefits Anticipated Hiring Salary Range: $4,261 -$4,583 per month Full CSU Classification Salary Range: $4,261 - $8,166 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Job Summary The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns. Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications. This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems. Key Qualifications Knowledge of: Procedures for coordinating academic, workplace, and safety accommodations. Confidential case management practices and records retention protocols. Principles and practices of office administration, organization, and workflow management. Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient). Skills and Abilities: Maintain strict confidentiality and neutrality in handling sensitive and protected information. Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds. Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment. Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making. Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail. Apply policies and procedures with consistency and fairness. Work collaboratively with campus partners while maintaining professional boundaries. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Educational Requirements: A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or Completion of a professional training program specific to the position, or A combination of education and experience that demonstrates the ability to perform the essential functions of the position. Experience Requirements: At least two years of experience providing administrative or case coordination support in a confidential environment. Experience in compliance, student services, human resources, or legal support preferred. Experience handling sensitive communications and maintaining accurate documentation in confidential systems. Preferred Knowledge, Skills, or Abilities: Self-starter with strong organizational abilities, interpersonal skills, and superior written communication. Experience working with supportive measures, accommodations, or case management in higher education. Familiarity with CSU Title IX and DHR processes. Proficiency with Maxient or similar case management systems. Knowledge of FERPA, HIPAA, and related privacy laws. Training or certification in trauma-informed response or Title IX coordination. Department Summary The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care. Deadline & Application Instructions Applications received by November 16, 2025 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
    $4.3k-4.6k monthly 58d ago

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