Catholic Charities of The Archdiocese of Chicago jobs in Chicago, IL - 32 jobs

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Case Manager The Case Manager provides comprehensive case management and supportive services to promote client self-sufficiency, including advocacy, assessments, progress monitoring, documentation, group facilitation, and community outreach. Job Responsibilities Provides case management and supportive services to clients and/or their families in order to promote self-sufficiency. Responsible for developing, monitoring, and evaluating client progress. Advocates for clients with regard to financial, state/federal benefits, housing, education, child care, skill testing and development programs, job training, job referral and/or treatment programs. Completes psycho-social and other assessments in client homes, Agency properties, or other locations accessible to the client, including but not limited to: individual interviews, collateral conferences, evaluation of client needs and abilities and following-up, when necessary. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations. Develops and facilitates scheduled monthly support group meetings, establishes services plans and intervenes, when necessary, using a variety of professional approaches, Responsible for maintaining routine and ad-hoc reports. Knows and complies with the laws and regulations relevant to the position and services; Participates in community outreach efforts. Meets with each client as required by the program or based on client needs. May be required to occasionally work evenings, weekends, or special events, as needed. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day. X Push and pull objects up to 25 pounds. X Climb up and down up to 3 or more flights of stairs at a time. X Lift up to 25 pounds. Additional Requirements: Other Requirements: Comply with program and/or Agency requirements related to: X Background check, including any program specific requirements Physical examination Drug Testing TB Testing X Driver's License and reliable transportation X Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Senior Director -- New Hope Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education: Minimum: Bachelor's Degree Preferred: Master's Degree Relevant Experience: Minimum: 1-2 years of related experience Preferred: 2-4 years of related experience Certification/Licensure: Minimum: N/A Preferred: N/A

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Assistant Property Manager The Assistant Property Manager / Assistant Site Director supports property management by overseeing operations, ensuring regulatory compliance, and maintaining resident satisfaction. It involves financial oversight, vendor coordination, and resolving property-related issues while optimizing occupancy and service efficiency. Job Responsibilities Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property Provides welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling, or standing multiple times a day X Push and pull objects up to 25 pounds X Climb up and down up to 6 flights of stairs at a time X Lift up to 25 pounds Additional Requirements: Other Requirements Comply with program and/or Agency requirements related to (check all that apply) X Background check, including any program specific requirements. Physical examination Drug Testing TB Testing Driver's License and reliable transportation Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Site Director Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education: Preferred: High School Diploma / GED Minimum: High School Diploma / GED Relevant Experience: Preferred: 2-4 years property management experience Minimum: 1-2 years property management experience Preferred Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Microsoft Outlook, Word and Excel. Certification/Licensure: Preferred: NCHM Certified Occupancy Specialist (COS) certification Minimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Case Associate The Case Associate provides administrative and clerical support for care coordination, including managing client intake and referrals, maintaining files and billing data, responding to inquiries, and collaborating with internal and external stakeholders to ensure timely and accurate service delivery. Job Responsibilities Provide administrative support to care coordination process; prepare and maintain program data and billing; monitor and respond to client inquiries, concerns and complaints. Responsible for intake, processing of client referrals, and preparation of client files. Ensure timely follow-up to messages/inquiries made to care coordination team. Serve in a clerical capacity to review and monitor files and related documentation. Complete assigned billing tasks including data entry and maintenance. Provide pre and post assessment activities Work with external partners to resolve billing matters. Attend all trainings as required. Provide support to clients, care coordinator, supervisors and management staff. Work collaboratively with internal stakeholders and team members as needed. Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 10 lbs Lift, push, and pull up to 25 lbs Lift, push, and pull up to 50 lbs Other Requirements: Comply with program and/or Agency requirements related to: Background check Education and Experience Requirements: H.S. Diploma or General Education Degree (GED) Associate's Degree (AA) 1-3 years in a related field of study

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Adult Education Coordinator The Adult Education Coordinator coordinates and delivers adult education and workforce development programs including ESL, citizenship, literacy, and career training while managing student support, outreach, volunteer engagement, data reporting, compliance, and community partnerships to ensure effective program outcomes. *This is a part-time position Job Responsibilities Plans and implements English as a Second Language and Citizenship classes, as well as supportive programming including literacy, tutoring, computer basics instruction, and other pertinent educational and career-training programming for adults. May be required to work evenings and weekends. Must be fluent in English and Spanish to provide language interpretation for clients with limited English proficiency. Provides students with support in a comfortable, non-threatening learning environment. Prepares thematic lessons on applicable topics using a variety of teaching strategies. Identifies and incorporates appropriate technologies into program curricula. Completes registration and assessment of all students. Ensures timely and accurate collection of student data (survey, attendance and pre- and post-testing, etc.). Conducts outreach activities including but not limited to; creating flyers and promotional materials. Regularly contributes relevant program content to the organization's social media accounts and projects. This includes but not limited to: information about programming, opportunities for program participants, news and research about relevant topics, and client testimonials. Responsible for recruiting and building relationships with potential participants. Maintains positive relationships with community partners and instructors, ensuring effective delivery of programming. Recruits and coordinates volunteers to ensure effective program delivery, including volunteer training, supervision, mentoring and support. Prepares clear, concise reports and submits reports in a timely manner. Ensures compliance with organizational policies and program related grant requirements. Ensures achievement of program performance measures. Monitors the achievement of programs' goals and objectives, evaluates the efficiency and effectiveness of programs and implements best practices. Monitors and incorporates best practices in adult education and workforce development methodologies into program framework. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day X Push and pull objects up to 25 pounds X Climb up and down 3 or more flights of stairs at a time X Lift up to 25 pounds Additional Requirements: Other Requirements: Comply with program and/or Agency requirements related to: X Background check, including any program specific requirements X Driver's License and reliable transportation X Agency-specified automobile insurance Physical examination Drug Testing TB Testing Additional Requirements: Immediate Supervisor: Site Director Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education: Minimum: Associate degree in English, literature, education, or relative field Preferred: Bachelor's Degree in ESL, teaching, psychology, or equivalent Relevant Experience: Minimum: 1-2 years of experience Proficient in Microsoft Office applications, including Outlook, Teams, Word, and Excel. Ability to manage multiple classes and student groups effectively, communicating updates, taking daily attendance, etc. Strong written and verbal communication skills in English. Preferred: Bilingual (Spanish/English) -- not required but highly preferred. Experience with adult education, English as a Second Language Classes, or Community-based programs. Familiarity with student information/registration platforms. Certifications/Licensure: Minimum: TEFL, TESOL, or CELTA certification (or other ESL teaching credential). Preferred: N/A

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Immigration Specialist The Immigration Specialist provides confidential immigration legal assistance and representation focused on family reunification, naturalization, and humanitarian relief, while ensuring compliance with DOJ accreditation standards, maintaining accurate records, and engaging in community outreach and education. Job Responsibilities Renders, highly confidential direct Immigration legal counseling assistance to clients concerning Immigration matters with emphasis on Family Reunification, Naturalization, Violence Against Women Act (VAWA) and U Visas, involving analysis and evaluation of data based on current U.S. Immigration and Naturalization laws as related to their cases. Gather information about individual cases to determine eligibility, advises clients on securing necessary documents to complete the required Immigration forms. Refers Complex cases to primary pro-bono or low bono Immigration Attorneys as appropriate approval from the program Director and after writing authorization of release of information from client. Prepares the necessary immigration forms required by the US Immigration laws and regulations for clients eligible to receive the Immigration benefit and provides guidance regarding process involved, observing the professional conduct rules and procedures for practitioners under the National Accreditation by the Department of Justice (DOJ), which governs the professional conduct for attorneys and accredited representatives. Accompanies and represents clients before the U.S. Citizenship and Immigration Services Chicago District Office, Department of Homeland Security, State Department, Consulates and Embassies abroad. Responsible for taking fingerprints. Participates in the planning of confidential administrative and organizational matters at the request of the program Director. Gathers appropriate data regarding Immigration laws, regulations, and court decisions. Responsible for monitoring and procurement of ongoing technical data and research analysis on significant developments of Citizenship and Immigration laws. Must be fluent in English and Spanish. Notarizes documents when needed. Maintains up-to-date and accurate client's files and databases, as required by agency/programmatic policies and procedures, professional standard external requirements of all relevant regulatory, licensing or accrediting bodies while performing job expectations. Generate reports as required for funder and program compliance as needed. Participates in community outreach and education related to Immigration laws and benefits available to immigrants. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day. X Push and pull objects up to 25 pounds. X Climb up and down up to 3 or more flights of stairs at a time. X Lift up to 25 pounds. Additional Requirements: Other Requirements Comply with program and/or Agency requirements related to (check all that apply). X Background check, including any program-specific requirements. Physical examination TB Testing Drug Testing Driver's License and reliable transportation Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Director, Immigration Services Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education Minimum: Bachelor's degree Preferred: Master's degree Relevant Experience Minimum: 1-2 years of experience as a Paralegal or in the social services field Preferred: 4-6 years of experience as a Paralegal or in the social services field Certification/Licensure Minimum: N/A Preferred: 40 hour domestic violence certificate

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Program Associate The Program Associate handles delivery to participants, welcoming new members, establishing delivery routes, and ensuring drivers follow professional standards and safe food handling guidelines. This is a part-time position that generally works Monday-Friday out of our Round lake, IL location. Job Responsibilities Welcomes and processes new participants in the congregate dining program Establishes delivery routes for all clients residing in the service region and assures that all drivers meet professional standards and ensures meals are managed, delivered, and served in accordance with safe food handling guidelines Deliver meals to sites and/or homes in accordance with the route sheet and is responsible to review route sheet each day to verify if any new clients received or any clients removed from route. Conducts well-being checks on seniors when delivering meals and reports any changes in seniors' physical or mental status to the Nutrition Program Coordinator or the Nutrition Program Manager immediately. Assists with the packaging of the meals and supplies as well as other food preparation needs, as necessary. Assists coworkers and kitchen staff with the loading/unloading of meals to the delivery vehicles according to route requirements. Responsible for maintaining, updating, and submitting routine and ad-hoc reports, as necessary. Completes all required documentation in accordance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies. Ensures receipt of correct number of meals. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day X Push and pull objects up to 25 pounds X Climb up and down up to 3 or more flights of stairs at a time X Lift up to 25 pounds X Additional Requirements: Ability to stand/walk long periods of time Other Requirements: Comply with program and/or Agency requirements related to: X Background check, including any program specific requirements Physical examination Drug Testing TB Testing X Driver's License and reliable transportation X Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Program Manager Directly Supervises: N/A Indirectly Supervises: Education and Experience Requirements: Relevant Education: Minimum: High School Diploma/GED Preferred: N/A Relevant Experience: Minimum: 1-2 years of relevant experience Preferred: N/A Certification/Licensure: Minimum: N/A Preferred: N/A

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Housing Occupancy Specialist The Housing Occupancy Specialist provides client support and administrative services for the Bridge Subsidy Initiative, ensuring compliance, resolving issues, and assisting at-risk tenants. Job Responsibilities Provides direct service to clients by maintaining a caseload and responding to any inquiries and providing general information regarding the Bridge Subsidy Initiative Program; Responsible for preparing correspondence, notifications, and internal paperwork for holds, reinstatements, and return of security deposits; Works in collaboration with Occupancy Team to assist tenants at risk of eviction; Is knowledgeable in and understands program regulations and Housing Agency Policies in order to effectively resolve general tenant/ landlord issues; Handles all client complaints as well as crisis situations in consultation with his/her supervisory chain, in compliance with Agency/ Programmatic policies and procedures and treats each case with sensitivity and expedience; Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations; Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations; Knows and complies with laws and regulations relevant to the position and services. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day. X Push and pull objects up to 25 pounds. X Climb up and down up to 4 or more flights of stairs at a time. X Lift up to 25 pounds. Other Requirements Comply with program and/or Agency requirements related to (check all that apply). X Background check, including any program specific requirements. Physical examination TB Testing Drug Testing Driver's License and reliable transportation Agency-specified automobile insurance Immediate Supervisor: Occupancy Supervisor Directly Supervises: N/A Education and Experience Requirements: Relevant Education: Minimum: Associate Degree Preferred: Bachelor Degree Relevant Experience: Minimum: 1-2 years in housing or related experience Preferred: 3-4 years in housing or related experience Excellent written and verbal communication skills. Proficient in Excel. Certification/Licensure: Minimum: Must acquire NCHM Certified Occupancy Specialist (COS) certification within 1 year of employment. Preferred: Certified Occupancy Specialist (COS) certification.

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Master Mechanic performs routine maintenance, repairs, and major cleaning projects on building systems and facilities, ensuring safety, efficiency, and collaboration with property staff and vendors, while occasionally traveling or working evenings/weekends. Job Responsibilities Perform routine maintenance and minor repairs on building systems, equipment, and fixtures, including lighting, plumbing, and basic carpentry. Conduct regular inspections of facilities to identify and address safety hazards, maintenance needs, and cleanliness standards. May travel to other locations occasionally for support or be available evenings and weekends. Nature of work may include performing plumbing, electrical, and carpentry repairs. Responsible for major cleaning projects such as: painting (interior and exterior), burnishing floors, stripping and waxing floors, rug and carpet cleaning. Monitor building-related mechanical systems. Handle work orders in a timely and efficient manner. Attend developmental trainings as requested. Handle work orders in a timely, efficient, and safe manner. Communicate with and collaborate with onsite property management and property staff to ensure all maintenance needs are met within assigned facility. Coordinate with vendors and contractors as needed and report major repair needs to the supervisor in a timely manner. Assists with seasonal maintenance on the property with snow and Ice removal, spreading salt, and various landscaping duties. Work collaboratively with other employees. Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 50 lbs Job duties may need to be performed outdoors in varying weather conditions. Must be able to reach in all directions and climb a ladder, when needed. Other Requirements: Comply with program and/or requirements related to: Background check DMV check Additional Requirements Driver's license Automobile insurance Education and Experience Requirements: Minimum H.S. Diploma or General Education Degree (GED) 3-5 years relevant experience Preferred Associate's Degree (AA) 5+ years relevant experience

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Floating Assistant Site Director - CCAC Senior Buildings oversees daily operations and resident services across multiple communities, managing administration, compliance, financial tasks, emergencies, and site support while fostering a welcoming environment and ensuring adherence to organizational and regulatory standards in collaboration with Site Directors and Program Managers. Job Responsibilities: Assist in managing operations across multiple communities, ensuring smooth and efficient day-to-day functioning. Create and maintain a welcoming environment for a diverse range of individuals, demonstrating courtesy, diplomacy, and a commitment to service excellence in all interactions. In absence of the Site Director or during emergency situations, assume the responsibilities of the Site Director under the direction of a Program Manager or Team Lead. Able to respond to emergencies as needed, after hours and/or on weekends. Manage financial and administrative tasks for assigned site(s), including the collection, deposit, and posting of monthly rent payments, and issuing timely notices for delinquent accounts in accordance with CCAC policies. Process property-related invoices accurately upon receipt, ensuring prompt entry into the organization's designated accounting system and adherence to established procedures. Prepare and submit all required compliance reports and ensure readiness for annual audits. Perform a full range of administrative duties and coordinate resident services. Support compliance and resident services across communities, including maintaining outreach and waitlists, completing housing applications, and verifying eligibility. Assist with move-ins and recertifications by scheduling interviews, facilitating forms, collecting documentation, performing rent calculations, and preparing lease agreements. Ensure that all physical and electronic files are maintained in strict accordance with CCAC standards, as well as investor and regulatory requirements. Provide site support and assist with training, reporting issues and unusual situations to Site Directors and Program Managers, and offering recommendations as appropriate. Assist with annual, unit, and site inspections. Support resident activities, including event setup and cleanup. Respond to and coordinate the resolution of resident and maintenance-related emergencies. Provide training support as needed and participate in specialized training sessions offered by regulatory agencies, investors, funding bodies, and/or the organization. Engage in ongoing learning and development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. Team Member Responsibilities: Exhibit alignment with the team's clear goals that are mission-focused, grounded in Catholic Charities history, and tied to action. Contribute to a joy-filled culture built upon respect and inclusion, team pride, and community spirit. Collaborate effectively to support excellent process, accountability, and constructive conflict. Demonstrate a commitment to growth through learning, forgiveness, and reflection. Living Our Values: Courageous Compassion: Welcome and serve all with an open heart, empathic listening, and a commitment to radical hospitality. Solidarity: Embrace shared humanity by celebrating and giving voice to our differences and choosing the path of collaboration and inclusion. Faith-filled Hope and Joy: Uplift each other in times of darkness and celebrate together in times of light, leaning in with humility, humor, and hope. Meaningful and Measurable Impact: Meet human need with love, balance immediate action with lasting change, and act with accountability through dialogue, analyses, and reflection. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 10 lbs Lift, push, and pull up to 25 lbs Lift, push, and pull up to 50 lbs Other Requirements: Comply with program and/or Agency requirements related to: Background check DMV check Qualifications and Skills Minimum: Professional, courteous, and committed to providing exceptional service Strong conflict resolution and mediation abilities Proficient in Microsoft Office; strong problem-solving and mathematical skills Exceptional attention to detail and accuracy in all work Proven ability to maintain precise records, manage multiple priorities, and demonstrate strong organizational skills Clear and effective verbal and written communication skills, with particular strength in conveying funding guidelines and preparing resident notices Preferred: Proficient in Microsoft Outlook and property management software Experienced in handling resident disputes and emergencies with composure and effectiveness Additional for Floating Role: Ability to adapt quickly to different site environments and teams Strong organizational and time-management skills to handle multiple priorities across locations Willingness to travel regularly and work flexible hours, including evenings and weekends Education and Experience Minimum: H.S. Diploma or GED; 1--3 years relevant experience Preferred: Associate's Degree (AA); 3--5 years relevant experience Certification and Licensure Minimum: Must obtain NCHM Certified Occupancy Specialist certificate within 12 months Preferred: NCHM Certified Occupancy Specialist (COS) Role Details: Workplace Type: Onsite (multiple locations) Travel Required: Frequently May Require Evening/Weekend Hours: Yes

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Case Associate - Support Team The Case Aide supports program operations by managing administrative tasks, maintaining compliance with regulatory standards, coordinating participant services, handling billing and reporting, and ensuring accurate documentation and communication between stakeholders. Job Responsibilities Manages a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations. Acts as a liaison between participants and department director in the absence of the Care Coordinator. Initiates billing system and ensures that billing to State and other funders is timely, accurate and complete. Responsible for maintaining, updating, and submitting routine and ad-hoc reports, as necessary. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations. Contacts participants to verify needs and answer questions. Completes all required documentation in accordance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies. Contacts vendors to ensure services are in place to meet participants plan of care. Maintains up to date knowledge current in the field by attending but not limited to seminars, workshops and in-service trainings and obtains fourteen professional development hours annually per requirements of Illinois Department of Aging. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day X Push and pull objects up to 50 pounds X Climb up and down up to 3 or more flights of stairs at a time X Lift up to 50 pounds Additional Requirements: Other Requirements: Comply with program and/or Agency requirements related to: X Background check, including any program specific requirements Physical examination Drug Testing TB Testing X Driver's License and reliable transportation X Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Manager - Care Coordination Administration Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education: Minimum: High School Preferred: Associate degree Relevant Experience: Minimum:1 year of administrative and/or customer service. Preferred: 2 years of administrative and/or customer service. Certification/Licensure: Minimum: N/A Preferred: N/A

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Driver - Meals ensures timely and safe delivery of meals to clients in compliance with program policies, while performing well-being checks, maintaining accurate documentation, and supporting operational tasks to uphold quality standards and client care. Job Responsibilities Ensure effective and efficient delivery of meals to clients/sites assigned to Home Delivered Meals Program in accordance to the route sheet. Assist with the packaging of meals and supplies. Assist with loading/unloading of meals to the delivery vehicles. Conduct well-being checks on seniors when delivering meals. Ensure all meals are handled and delivered in accordance of organization/programmatic policies and procedures, professional standards and external requirements of all relevant regulatory licensing or accrediting bodies. Immediately reports any observed changes in seniors' physical or mental status to the required staff per department expectations. Notify required management, in a timely manner, of any incidents, accidents, maintenance issues, vehicle malfunctions or circumstances that need attention. Reviews route sheet daily to verify if any new clients were received or removed from route or route changes. Completes and maintains driver vehicle logs and client/site documentation in accordance of organization/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies. Assist co-workers in any of their responsibilities if requested/needed. Attend meetings as required by leadership. Operates vehicles safely, checks fuel levels, lights, obeys traffic laws and follows standard safety procedures. Follows Sanitation procedures regarding cleanliness of vehicles to comply with organization/programmatic policy standards. Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 25 lbs Other Requirements: Comply with program and/or requirements related to: Background check DMV check Automobile insurance Education and Experience Requirements: Minimum H.S. Diploma or General Education Degree (GED) 1-3 years relevant experience Preferred Associate's Degree (AA) in a related field of study 3-5 years relevant experience

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Grocery Associate role involves promoting nutrition services, maintaining a clean and safe environment, assisting with inventory management, accurately scanning and bagging WIC products, and staying updated with WIC and CCAC communications. Job Responsibilities Provide friendly client assistance, maintain facility floor appearance, respond to inquiries, and operates register. Promote nutrition services, event participation, and connection to additional resources. Maintain a flexible schedule to work evenings, weekends, and holidays. Accurately scan and bag redeemed WIC products. Assist with inventory processes. Ensure the proper display, products, and rotation of merchandise, and reports products that are damaged or near expiration. Stock and clean shelves and coolers. Handle inventory by stocking, lifting, moving, rotating, and managing inventory and goods in support of store operations and customer service. Responsible for maintaining knowledge of program and CCAC guidelines and procedures, and staying up to date, by attending meetings and reviewing email correspondence. Comply with CCAC policies and procedures, professional standards, and external requirements of all regulatory, licensing, or accreditation bodies while performing job expectations. Conduct work responsibilities in a timely manner and ensures a high level of quality in all instances. Keep current with WIC and CCAC updates and employee communication. Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 50 lbs Other Requirements: Comply with program and/or requirements related to: Background check Drug testing Education and Experience Requirements: Minimum H.S. Diploma or General Education Degree (GED) 1-3 years relevant experience Preferred Associate's Degree (AA) 3-5 years relevant experience Certifications and Licensure Preferred Food Handler Certification

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Case Associate The Case Associate ensures program compliance and safety by managing administrative tasks, maintaining accurate records, addressing client needs, supervising daily operations, and supporting agency initiatives with flexibility and professionalism. Job Responsibilities Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations Accurately and timely updates client files and program databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations Handles all client complaints as well as crisis situations in consultation with their supervisory chain, in compliance with Agency/ Programmatic policies and procedures and treats each case with sensitivity and expedience Recognizes unsafe or potentially unsafe situations in order to take appropriate action to ensure safety at all times. Immediately communicates with chain-of-command when safety concerns arise. Responsible for implementing and enforcing all established safety procedures Monitors residents' activities including child parent interactions/child care arrangements and overnights, particularly curfews and bed times and documents such activities, as required Oversees menu planning, meal preparation, and the completion of cleaning chores and follows up, as needed Accurately logs, stores, and tracks all in-kind donations Must maintain a flexible schedule to work evenings, weekends, and/or holidays, as needed Completes all required trainings; Works on special projects, as assigned. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day. X Lift up to 25 pounds X Climb up and down up to 3 flights of stairs at a time. X Push and pull objects up to 25 pounds. X Additional requirements: Able to be physically active to work with children on different type of activities. Other Requirements: Comply with program and/or Agency requirements related to ( check all that apply) X Background check, including any program specific requirements. X Driver's License and reliable transportation X Agency-specified automobile insurance Physical examination Drug Testing TB Testing Additional Requirements: Immediate Supervisor: Site Director Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements Education: Minimum:High School Diploma / GED Preferred:Associate degree Experience: Minimum: 1-2 years of relevant experience Preferred: N/A Certification/Licensure: Minimum: N/A Preferred: N/A

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Job Summary This role leads strategic maintenance planning, capital improvements, and regulatory compliance for HUD-funded housing properties, while overseeing staff performance, crisis response, and vendor management. It also manages budgets and procurement, ensuring operational efficiency and alignment with agency goals. Key Responsibilities Include: Lead the development and execution of long-term maintenance strategies, including space utilization planning and capital improvement initiatives. Set operational goals for HUD-funded buildings and recommend structural upgrades to meet evolving regulatory and agency requirements. Directly and indirectly supervises the work of staff by providing guidance, training, and support to ensure high performance and adherence to safety standards. Conducting performance evaluations, providing feedback to team members. Managing work schedules, addressing and resolving conflicts within the team, and participating in and making recruitment decisions. Ensure adherence to HUD, agency, and regulatory standards across all properties. Lead crisis response planning and escalation protocols to maintain operational continuity. Develop detailed reports, track capital project progress, and provide insights to support executive-level decision-making. Manage vendor relationships for major maintenance and capital projects, ensuring quality, timeliness, and compliance with contract terms. Provide strategic direction on vendor selection, performance evaluation, and service delivery standards. Oversee maintenance budgets and collaborate closely with procurement teams to evaluate and recommend large-scale purchases. Analyze contractor bids, negotiate contracts, and ensure fiscal responsibility and alignment with organizational priorities. Other duties as assigned Team Responsibilities: Exhibit alignment with the team's clear goals that are mission-focused, grounded in Catholic Charities history, and tied to action. Contribute to a joy-filled culture built upon respect and inclusion, team pride, and community spirit. Collaborate effectively to support excellent process, accountability, and constructive conflict. Demonstrate a commitment to growth through learning, forgiveness, and reflection. Living Our Values: Courageous Compassion: Welcome and serve all with an open heart, empathic listening, and a commitment to radical hospitality. Solidarity: Embrace shared humanity by celebrating and giving voice to our differences and choosing the path of collaboration and inclusion. Faith-filled Hope and Joy: Uplift each other in times of darkness and celebrate together in times of light, leaning in with humility, humor, and hope. Meaningful and Measurable Impact: Meet human need with love, balance immediate action with lasting change, and act with accountability through dialogue, analyses, and reflection Experience Requirements: Minimum Experience: 3 years in building facilities and 3 years supervisory experience Preferred Experience: 5+ years in building facilities and 5+ years supervisory experience Knowledge of HUD regulations and compliance requirements Ability to manage budgets and control costs effectively Additional Experience Requirements: Proven experience in maintenance operations within a housing services context Experience in budget development and cost controls Strong leadership and supervisory skills required Excellent problem-solving and crisis management abilities Strong communication and interpersonal skills Education Requirements Minimum Education: High School Preferred Education: Bachelor's Degree Physical Requirements: X Kneel and move from sitting, bending, kneeling, or standing multiple times a day X Push and pull objects up to 50 pounds X Climb up and down up to 7 flights of stairs at a time X Lift up to 50 pounds X Job duties may need to be performed outdoors in varying weather conditions. Must be able to reach in all directions and climb a ladder, when needed Additional Requirements: X Background check Physical examination TB testing Drug testing Fingerprinting DMV check X Driver's license and reliable transportation X Automobile insurance X Additional Requirements: may be required to work outside of regularly scheduled hours to address and resolve building-related emergencies

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Therapist Delivers comprehensive, trauma-informed mental health services including assessment, therapy, case management, crisis intervention, documentation, and collaboration with community partners while maintaining compliance with clinical standards, agency policies, and productivity benchmarks. Job Responsibilities Effectively engage individuals and families in the therapeutic process and completes mental health assessments as appropriate utilizing a systems framework and trauma informed approach among other modalities. Clients receive services at an agency site, in the home, or via telehealth. May require periodic evenings and weekends to accommodate client schedule. Work independently and consistently exercises discretion and sound judgment in providing community mental health services to individuals and families needing behavioral health care. Meet programmatic benchmarks for productivity. Ensure all insurance billing for client services is recorded properly. Ensure appropriate documents are verified for billing purposes and information is submitted according to program protocol and agency policy. Responsible for thorough, timely, and accurately written documentation for the client file. Record all necessary information in prescribed data systems. Complete statistical information in a timely manner for agency and funder purposes as required In addition to individual and family services, may also provide group therapy, lead support groups, conduct psychosocial educational groups, and provide presentations to community groups or consultations to schools and secondary settings. May provide recommendations and testimony for court (specifically when working with DCFS-involved clients). Complete other duties as assigned" PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day. X Push and pull objects up to 25 pounds. X Climb up and down up to 3 or more flights of stairs at a time. X Lift up to 25 pounds. Additional Requirements: Other Requirements Comply with program and/or Agency requirements related to (check all that apply). X Background check, including any program specific requirements. Physical examination TB Testing Drug Testing X Driver's License and reliable transportation X Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Clinical Manager Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education: Minimum: Master's Degree Preferred: N/A Relevant Experience: Minimum: 1-2 years of relevant experience Ability to engage and work with clients in the local community Adept in technology and data entry Ability to monitor and measure progress against goals Preferred: 3-5 years of relevant experience Experience with electronic health record systems Experience in servicing clients with complex trauma Certification/Licensure: Minimum: N/A Preferred: Clinical Supervision Hours accumulated toward clinical licensure

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Corporate Senior Staff Accountant Provide end-to-end accounting support by managing financial transactions, conducting detailed analysis and reconciliations, preparing reports and audit documentation, and collaborating across departments to ensure accuracy, compliance, and continuous improvement in financial operations. Job Responsibilities Provide comprehensive accounting support to corporate leadership by reviewing and validating corporate expenditures, preparing and submitting journal entries, deposits, and corporate billings, and ensuring all financial transactions are accurate, timely, and compliant with internal policies and external regulations. Conduct in-depth financial analysis to identify trends, variances, and opportunities for improvement. Prepare detailed financial projections and reports, and communicate findings clearly to the Assistant Controller, Controller, and other stakeholders to support data-driven decision-making. Lead the reconciliation of revenue, receivables, and corporate bank accounts during the month-end close process. Investigate and resolve discrepancies, maintain proper documentation, and prepare necessary adjustments and journal entries to ensure the integrity of financial records. Assist with audit preparation by gathering supporting documentation, preparing schedules, and responding to auditor inquiries. Ensure all audit requirements are met accurately and on time, and contribute to strengthening internal controls and compliance practices. Collaborate closely with internal departments and external partners to resolve accounting issues, reconcile corporate credit card transactions, and support continuous improvement of financial operations and internal controls. Performs other duties as assigned. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling or standing multiple times a day. X Push and pull objects up to 25 pounds. X Climb up and down up to 3 flights of stairs at a time. X Lift up to 25 pounds. Additional Requirements: Other Requirements: Comply with program and/or Agency requirements related to: X Background check, including any program specific requirements Physical examination Drug Testing TB Testing Driver's License and reliable transportation Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Corporate Controller Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Relevant Education: Minimum: Bachelor degree Preferred: Master degree Relevant Experience: Minimum: 2-4 years of finance or accounting-related experience Preparation of journal entries and monthly accruals Reconcile bank statements, AR/AP reconciliations, reconcile general ledger accounts Financial analysis ERP proficiency Microsoft Office/Excel Preferred: 4-6 years of finance or accounting-related experience Advanced pivot tables and Power BI process improvement Certification/Licensure: Minimum: N/A Preferred: CPA or CPA Candidate

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Assistant Controller will oversee and optimize all aspects of financial operations--including monthly close, reporting, audits, grant billing, and team leadership--ensuring accuracy, compliance, and strategic insight while fostering a high-performing, collaborative culture. Job Responsibilities Oversee the full monthly close process, including journal entries, accruals, reclasses, invoicing, cash receipts, and account reconciliations. Ensure all financial data is accurate, timely, and well-documented, and collaborate with internal stakeholders to resolve discrepancies and maintain compliance with internal policies and external regulations. Coordinate the preparation and review of internal and external financial reports by working closely with accounting staff, finance team members, and program managers. Analyze financial statements and forecasts in partnership with the Controller and program leadership, offering insights that support strategic decision-making and highlight areas for improvement. Work with external stakeholders as necessary. Serve as the primary liaison for financial and programmatic audits, including annual audits and funder reviews. Lead the preparation of audit schedules, respond to auditor inquiries, and resolve findings with sound professional judgment. Investigate discrepancies, identify root causes, and implement corrective actions to strengthen internal controls and financial accuracy. Manage the monthly grant billing process, ensuring compliance with funder budgets and allowable cost guidelines. Work with internal stakeholders to facilitate the collection of supporting documentation, monitor variances between programmatic and grant expenditures, and communicate findings to stakeholders and the Controller. Navigate complex grant portfolios with varying billing cycles and reporting requirements Lead and develop the team by setting clear goals and expectations, monitoring performance, and providing regular feedback and guidance. Inspire team excellence by modeling accountability, collaboration, and solution-oriented thinking, and ensure team members are supported, empowered, and high-performing while fostering a positive, purpose-driven culture. Develop staff capability through ongoing training, mentorship, and professional development opportunities. Cultivate a culture of continuous learning, feedback, and improvement to strengthen team engagement, retention, and impact. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 25 lbs Other Requirements: Comply with program and/or requirements related to: Background check Education and Experience Requirements: Minimum Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 3-5 years relevant experience Preferred Master's degree in a related field of study 5+ years relevant experience Certifications and Licensure Preferred CPA or CPA candidate status

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Care Coordinator Supervisor The Care Coordinator Supervisor provides leadership and supervision to care coordinators, volunteers, and interns while delivering direct services to complex elderly clients, resolving escalated issues, ensuring accurate and timely documentation and reporting, supporting staff development, collaborating with internal partners, and traveling within assigned communities to fulfill program needs. Job Responsibilities Provide direct individual and/or group supervision for care coordinators, volunteeres and interns; provide direct service to elderly and frail clients with complex issues. Resolve complex complaints from clients and community partners. Responsible for assigning activities to and training of care coordinators, case associates and other administrative staff. Ensure staff activities are performed in an efficient, prompt, professional and accurate manner. Audit and maintain up-to-date and accurate client files and databases. Complete monthly reports, collect, analyze, and maintain data to comply with established timeframes and requirements. Required to travel independently throughout assigned communities to complete position duties as needed Work collaboratively with internal stakeholders and team members as needed. Supervise and support assigned staff by setting clear expectations, providing guidance and feedback, fostering accountability, and cultivating a collaborative, positive, and purpose-driven team environment Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 10 lbs Lift, push, and pull up to 25 lbs Lift, push, and pull up to 50 lbs Other Requirements: Comply with program and/or Agency requirements related to: Background check Physical examination TB testing Drug testing Fingerprinting DMV check Education and Experience Requirements: Bachelor's Degree in Arts/Sciences (BA/BS) 3-5 years in a related field of study Master's degree 5+ years in a related field of study IDOA Certification upon hire Certifications and Licensure Minimum IDOA Certification upon hire

Director-Southwest Chicago Community Programs (Bi-lingual) Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Position Summary Provide strategic oversight and operational leadership for Catholic Charities programs and partnerships in Southwest Chicago. Ensure that services are delivered with consistency, compassion, and measurable impact. Identify, plan, and implement new ministries that respond to emerging needs and enrich the lives of those who walk through our doors. Ensure that Catholic Charities Southwest Chicago community programs and spaces are welcoming and inclusive for all who enter, including employees, clients, volunteers, and supporters. Lead the Parish Family Sponsorship Program, supporting immigrant and refugee families as they settle in Greater Chicago, and partner with the Faith and Mission team on parish engagement to provide meaningful support to families. Build and sustain strong community and external partnerships to expand engagement, collaboration, and impact in Southwest Chicago. Core operational responsibilities Provide strategic and operational leadership for all Southwest Chicago community programs and activities. Oversee daily operations to ensure high-quality service delivery, compliance with agency standards, and efficient coordination across functions. Partner with the Facilities team to maintain safe, welcoming, and well-managed spaces that support programming and community engagement. Role growth, performance, and outreach goals Monitor program performance, volunteer engagement, and client outcomes to drive continuous improvement. Use data, feedback, and impact metrics to identify trends, address challenges, and celebrate successes. Contribute to division-wide strategic planning and performance improvement efforts to strengthen the reach, sustainability, and effectiveness of Community Programs. External relationship responsibilities Cultivate and sustain partnerships with local peer organizations, faith leaders, and elected officials to strengthen the social safety net and expand access to community services. Represent Catholic Charities in external forums and collaborate with Government, Donor, and Volunteer Relations teams to ensure programs are accessible, visible, and well-supported. Internal, cross-functional collaboration responsibilities Collaborate across departments to advance shared goals and maximize program impact. Partner with the finance team to develop, monitor, and manage the center's budget, ensuring resources are aligned with program priorities. Work closely with program leaders and frontline staff to foster a workplace culture that reflects Catholic Charities' core values and commitment to service. Team leadership responsibilities Lead and support a small but high-impact team, including one direct report and a large network of volunteers. Set clear direction, provide regular feedback and guidance, and model accountability, collaboration, and mission alignment. Participate in recruitment, selection, and performance management, address staff concerns, and apply appropriate disciplinary actions as needed to foster a positive and productive work environment. Ensure staff and volunteers are equipped to deliver high-quality services and represent Catholic Charities with professionalism and care. People development responsibilities Develop staff capability through ongoing training, mentorship, and professional development opportunities. Cultivate a culture of continuous learning, feedback, and improvement to strengthen team engagement, retention, and impact. Team Structure - Client Navigator -Volunteer Network Minimum Education & Experience Bachelor's degree in human services, nonprofit management, or a related field. Minimum of 3-5 years of progressively responsible experience in community program leadership, social services, or nonprofit operations. Preferred Education & Experience Master's degree in nonprofit management, social work, public administration, or a related field. 5+ years of progressively responsible experience in community program leadership, social services, or nonprofit operations. Minimum Qualifications & Skills Demonstrated success in partnership building, staff development, and operational management. Strong financial acumen and experience managing budgets. Proven ability to lead teams with compassion, accountability, and strategic focus. Excellent communication, collaboration, and problem-solving skills. Commitment to CCAC's purpose and values, and to advancing equitable, inclusive, and community-driven services. Bi-lingual Spanish / English language Preferred Qualifications & Skills Experience leading programs in a community center or multi-service environment. Familiarity with community engagement, outreach, and coalition-building strategies. Minimum Certifications & Licensures N/A Physical Requirements Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 25lbs Screening Requirements Background Check