Catholic Charities Family and Community Services jobs

Full-time Description We are Hiring! Job Posting: Operations Manager- Upwards Mobility Mentoring Program Department: Upwards Mobility Mentoring Employment Type: Full-time Schedule: Monday- Friday (9-5) Salary: $62,360-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring model-designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational change for families residing in targeted zip codes within the City Of Rochester. The Mobility Mentoring Operations Manager plays a pivotal leadership role in the development, launch, and ongoing management of a new program modeled after the nationally recognized EMPath Mobility Mentoring model. The Operations Manager is responsible for creating and implementing core operational systems, policies, and procedures that ensure fidelity to the EMPath Mobility Mentoring theory of change, while optimizing the program's performance and impact. The Operations Manager will serve as the central hub for cross-team coordination, quality assurance, and data-informed decision-making. This role also has supervisory responsibility for some of the program staff including the Data Specialist, who will be responsible for managing data systems, producing performance reports, and supporting data-driven program improvements. Essential Duties and Responsibilities: Program Launch & Infrastructure Development · Lead the operational planning, timeline development, and milestone tracking for program build and launch. · Define and document operational workflows that align with the EMPath model, including participant intake, assessment, service planning, participant coaching, administration of financial assistance and program exit. · Collaborate with Program Managers to integrate best practices in client-centered service delivery and staff support. · Work with a designated agency IT personnel and external partners in integrating program electronic processes with the Initiative's chosen platform (SimpliGov), to manage enrollment, data collection, case management, financial disbursements, reports, and referrals to community services. Operational Policy and Procedure Management · Develop and maintain comprehensive policies and procedures that support consistent program implementation across teams. · Ensure all staff are trained on and adhere to standardized operational practices. · Conduct regular reviews of processes for improvement and alignment with EMPath's evolving best practices. Cross-Team Coordination and Quality Assurance · Coordinate communication and collaboration between the program teams to ensure consistency in implementation. · Work in cooperation with the program director leading regular operational meetings with Program Managers and other key staff. · Monitor service quality, workflow adherence, and program fidelity to the Mobility Mentoring model. Data Management and Performance Tracking · Lead the development and use of key performance indicators (KPIs), dashboards, and reports to support continuous improvement. Document how these measurement systems will be operationalized through a formal data collection plan. · Ensure program staff are trained in and fully utilize the funder directed data system: SimpliGov. · Provide direction to Data Specialist on any special forms, data capture tools needed in support of program. · Provide guidance to the Data Specialist and Program Managers to ensure complete, accurate and timely data entry, maintenance, and reporting. · Engage program management in a process for translating data insights into actionable recommendations for program and operational enhancements. · Support grant reporting with operational and outcome data. Supervisory Responsibilities: · Direct supervision of the Data Specialist. · Indirect leadership and coordination with the Program Managers and their respective teams of Social Workers. Team Collaboration: · Foster a collaborative and supportive team environment among direct staff reports and other associated program management staff including the Mobility Mentor Program managers, promoting program coordination, knowledge sharing and identification and adoption of best practices. Requirements Qualifications: Education: Bachelor's degree in Social Work, Public Administration, Nonprofit Management, or a related field required; Master's degree preferred. Minimum of 3 years of experience in program operations, preferably in a human services or nonprofit setting. Experience managing program launch or scaling of evidence-based models strongly preferred. Familiarity with the EMPath Mobility Mentoring model is a significant asset. Proficient in data analysis and performance monitoring using tools like Excel, Relational Databases, Funder directed systems like SimpliGov Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description 62,360-65,000

Job Details Experienced 1099 Jay Street - Rochester, NY Full Time Bachelors Degree $23.00 - $26.00 Hourly Day Administrative/ClericalDescription General Description Reporting to the Chief Diversity and Culture Officer, this position coordinates CCFCS's participation in community events and efforts that promote the agency's services and mission. Works with staff and volunteers to represent CCFCS at external and internal events that are congruent with the CCFCS mission, promote partnerships and positive relationships with various stakeholders, increase awareness of our services and provide culturally appropriate information to new and potential clients and community partners. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Community Engagement Assists in the development and implementation of community engagement programs aligned with the organization's mission and goals. Coordinates opportunities for staff to table, speak and be present at community events including but not limited to health fairs, church and school events, community fairs, human services information sessions, various awareness events for issues that impact clients of CCFCS (e.g. World AIDS Day, Inclusion Fair, SUD awareness events, etc.) Fields requests from staff and outside organizations and makes recommendations for strategic participation in various outreach opportunities. Tracks and reports on program participation, outcomes, and community impact. Assesses the value of agency participation in engagement events. Provides recommendations for improving community engagement strategies based on data and feedback. Volunteer Coordination Assists in the development and implementation of volunteer opportunities that align with the organization's mission and goals. Works with program staff to recruit onboard volunteers using volunteer database system. Oversees database user accounts and security settings. Tracks and reports on volunteer engagement, outcomes, and community impact of volunteers. Provides recommendations for improving volunteer work. Assists in writing policies and procedures, waivers, and handbooks for volunteer program. Internal Events Assists in planning, coordinating, and executing agency wide events, workshops, and forums. Examples of agency-wide events include a summer gathering, employee recognition, holiday party, Day of Caring, and monthly employee engagement activities. Assists in logistics for events, including venue arrangements, scheduling, and marketing of events, as needed and in coordination with Marketing & Communication team. Gathers feedback and evaluate event success to inform future planning. Other Participates in relevant Agency meetings and/or training courses. Assists with administrative tasks, including scheduling meetings, preparing documents, and responding to community inquiries. Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Completes other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Qualifications Qualifications Education: Bachelor's Degree preferred Experience: At least 3 years' experience in a community or volunteer engagement capacity or related field Proficiency in Microsoft Suite. Experience working in a Human Services Field and/or multicultural environments is highly preferred A combination of education and relevant experience may be considered Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type, and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction. An ability to work efficiently and effectively and meet deadlines. An ability to work under pressure. Excellent verbal/written skills. Ability to maintain confidentiality. Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.

Job Details Experienced Westerloe IRA - Rochester, NY Full Time High School Diploma or GED $18.00 - $21.00 Hourly Over 50% Day NursingDescription Job Title: Medical Liaison Department: Intellectual/Developmental Disabilities Reports to: Registered Nurse Supervisor FLSA Status: Non-Exempt General Description The medical liaison provides support to the nursing staff and the people served at the residential site. Promotes Person-Centered planning for people receiving services and their family members/guardians. Collaborates with the entire residential team including the Residential Nurse, Residential Director, Residential Manager, Assistant Residential Manager, DSPs, Behavior Intervention Specialist, clinicians, community agencies, and others involved in medical/nursing care providers as appropriate. Provides oversight of the residents' medical care as designated and supervised by the Residential Nurse and provides guidance to direct care staff regarding the residents' medical needs. Ensures completion of required duties for each shift. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Coordinates referrals to community-based medical specialty providers Schedule and provide transportation using agency vehicles to appointments and procedures with individuals as needed. Uses Outlook to maintain the residential external appointment schedule. Coordinates incoming and outgoing provider correspondence Completes necessary medical and insurance forms as required and correspondence as needed Maintains Medication Administration Certification and administers medications Assists in delegated nursing tasks as directed by RN (e.g. PONS monitoring, tracking, audits, filing.). Responsible for the organization and cleaning of the medication room. Assists residential management staff to ensure sufficient and accurate stock of medications at all times Facilitates timely communication with the pharmacy. Complete all required documentation in eVero and EMar Communicate with the individuals and the care team regarding medical appointments and outcomes. Works collaboratively as needed within the Nursing Team to provide supportive Medical Liaison services, as directed by RN or NSM, across all residential sites. Purges paperwork on an annual basis under the direction of the Residential RN. Makes notifications to day programs related to individual health needs and concerns. Attends support team/clinical/staff meetings. Safely transports individuals to and from appointments. Complies with all agency policies and procedures. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and use of a registered and reliable vehicle. EMPLOYER'S DISCLAIMER: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Qualifications Qualifications Education: High school diploma or equivalent, Credentials: NYS Driver's License that meets agency policy. Experience: At least 2 years of health care related (CNA or HHA, Medical Assistant, Medical provider office) experience required.

Job Details Experienced Freedom House - Rochester, NY Full Time High School Diploma or GED $19.50 - $20.00 Hourly Evening SUD Treatment ServicesDescription Under general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Involved in carrying out the treatment planning with the clients and clinical team to include encouragement and modeling of an environment that is Trauma Informed. Integral in behavioral management and acts as the liaison between residential and clinical staff. Assists with developing, implementing, monitoring and supporting residents efforts in maintaining their treatment plan for admission, ongoing treatment and training, and discharge or transfers. Provides support with facilitating family groups Provides coordination and oversight of family visits Supports clinical staff with clinical activities such as; orientation, co-facilitate groups and case management activities. Makes hourly visual contact with residents and documents in client observation record when Residential Associate is not available Assists with SUD assessments, treatment planning, and counseling support. Conducts room and personal belonging searches to ensure the safety of the environment and program participants. Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions Provides psychoeducation groups utilizing Evidenced Based Practices to support the clients treatment plan goals such as relapse prevention skills, healthy recovery skills, symptom management, and tobacco cessation. Provides clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Provides medication observation and monitoring utilizing established protocols in absence of LPN and RA coverage Carries out emergency procedures to ensure safety of residents and staff when required. Reports issues of clinical concern to clinicians and the clinical team Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards. Enters shift notes into electronic client record database per each scheduled shift Completes group notes into electronic client record database by the end of each shift Completes incident reports, documenting any unusual incidents or situations as needed. Participates in relevant Agency meetings and clinical trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees will follow other instructions and perform other related duties as required. Qualifications Education: Minimum High School Diploma required, Associates Degree Human Services field preferred. Credentials: CASAC-Trainee or CASAC required. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFCs corporate compliance & ethics program. ***Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

PHMC is proud to be a leader in public health. Joseph J. Peter's Institute, a leading provider of mental health services for survivors of sexual abuse and trauma. Joseph J. Peter's Institute, a leading provider of mental health services for survivors of sexual abuse and trauma, is seeking an individual to oversee the intake department at Survivor Services and to coordinate and oversee special projects, including external grant and foundation-funded initiatives. This position reports to the Operations Manager. Intake/Intake Management Responsibilities: * Coordinate the work of the intake department at Survivor Services, including communicating and working closely with the Coordinator of Evaluation Services to make sure guidelines/targets for the number of available intake spots and the number of days until the first available appointment are optimized. * Ensure that the following intake activities are completed daily: * Document all communication with referrals and referral sources. * Collaborate with the Case Management Department, Operations Manager, Front Desk Staff (clinical secretaries), and Medical Records staff to ensure rapid completion and follow-through for all referrals made to the organization. * Meet with participants on the day of their evaluation/intake in order to facilitate completion of intake paperwork and describe the evaluation/intake process to participants. Demonstrate integrity and empathy across age, gender, and other individual differences. * Schedule intake appointments. Manage the intake calendar. * Maintain databases to track multiple aspects of the intake process. * All website referrals, telephone referrals, and internal PHMC referrals are responded to within one business day. * Effectively and promptly respond to incoming calls and provide accurate information to all callers in a professional manner. Respond to the caller's needs and concerns and make determinations on a case-by-case basis on how to best move the process forward in terms of scheduling an intake, deferring until a later date, or referring to another provider. * Ensure pre-service packets are created (up to 70 per week) so that they are prepared for each scheduled participant on the day of the intake/evaluation. * Gather appropriate documentation required before or on the day of the evaluation/intake. Materials are reviewed for required information. * Keep clear, accurate notes in the client records database and any other referral tracking databases. * Work with supervisor and coordinators to strategize and identify ways to initiate and facilitate working professional relationships with referral sources. * Provide the Director of Clinical Services with monthly referral and admissions data (including referrals completed by source, by type (child and adolescent), by month, show rate percentage, rescheduled percentage, etc. * Collaborate with management staff to identify referral and admissions trends based on historical data and financial or structural changes in state funding or provider agencies. Take the initiative to respond to problems/trends independently, and work closely with the management team staff. * Work closely with the Coordinator of Evaluation Services and the Coordinator of Survivor Services to plan for identifying and hiring sufficient evaluators based on anticipated and projected trends in intake. * Serve as a liaison to PHMC regarding the PHMC Refers automated referral process. Take responsibility for following up on all PHMC-referred referrals according to agreed-upon guidelines. * Other intake/intake management duties as assigned. Special Project Coordination Responsibilities: * Assist in coordinating grant proposals and foundation responses (including assisting in the writing of grants, coordinating the work of multiple grant writers within JJPI, and working with outside proposal writers) to ensure a solid and ongoing funding base for treatment, prevention, training, and education programs. * Provide direct administration and oversight of on-site and off-site grant-related programming projects, and other partnerships, and provide reporting formally (in report format) and informally (at meetings/conferences, etc.). Oversee required monthly, quarterly, and annual reporting. * Provide administrative oversight for JJPI's data management initiatives, including evaluation capacity building initiatives, and ongoing coordination of partnerships with external partners (e.g., universities, outside research institutions, etc.). Make sure that databases are maintained and contain data that is appropriate for analysis. Oversee compliance of clinicians and other staff with the required data collection process. * Maintain quarterly programmatic process and outcomes database. * Work with the IT department to oversee the integration of electronic health records and other outside databases into a cohesive data dashboard. * Work with the Outreach and Prevention department to oversee interns and provide administrative supervision for staff who are assigned to grant and foundation-funded projects and the intake department. * Support the Outreach and Prevention department to cover outreach events, including Healthy Minds Philly screening events. * Support the scheduling and logistical details of trainings for schools, community groups, and other organizations. Present training when the topic is within the area of expertise of the staff person. * Other special project management duties as assigned. Supervision Exercised: * Provide administrative supervision for individuals working on special projects and grant/foundation-funded projects. * Supervise interns and co-op students in their support of the intake process, and supervise front desk staff on their work on intake-related matters (e.g., reminder calls, reschedules, etc.) Skills: * Work effectively, respectfully, and be eager to contribute to the team's success. * Understand and communicate with other programs within JJPI and PHMC. * Listen and positively share ideas. * Know and diligently follow the agency policies /exhibit and follow all HIPAA guidelines. * Take Ownership of the entire Referral/Intake process and show a commitment to continuous improvement and growth in the process at all times. * Access to transportation to work at off-site locations throughout the city of Philadelphia and the surrounding area. Experience and Education: * Experience in administrative clerical support or case management is a plus. * Working knowledge of word processing, spreadsheets, and database management. * Background in the use of data to monitor the functioning of a process/department. * Experience and knowledge of Microsoft Office software products, especially Excel * A BA or BS in a social services field with at least 1 year of experience in administrative clerical support and overseeing a department/process is required. PHMC is an Equal Opportunity and E-Verify Employer.

Job DescriptionDescription: We're Hiring! Job Title: Peer Mentor, Permanency Resource Center (PRC) Department: Children, Youth and Family Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Connects families to resources such as parent training/education and assists the individual's/family's personal growth and development while enhancing the stability of their social network. Facilitate support groups and organize events to best connect families within the community. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment Essential Duties and Responsibilities Assesses client(s) to determines what education and community supports will benefit the family Provides emotional support from families with similar experiences. Shares tips and techniques for caregiving. Develops and conducts monthly support groups. Plans and implements family community events. Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance. Informs case manager of scheduled support groups and family events. Participates in consistent supervision, ongoing staff training, and program development. Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families. Completes required record documentation in accordance with Program Policies and Procedures. Works collaboratively with Case Managers to support the needs of the youth and families. Completes assessment to find best fit for social and community interaction. Maintains and communicates attendance to groups and events. Coordinates service delivery and complete required pre/post-test, evaluations. Participates in relevant Agency meetings and/or training. Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or Equivalency. Experience: Experience in facilitating support and educational groups. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Willingness to travel within the region. Some late afternoons or evenings may be required. Demonstrate commitment to Agency Mission Statement. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: Shelter is a temporary safety net, not a home. All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Never warehouse or institutionalize our guests in our shelters Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.” Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: High school diploma or GED PREFERRED: Bachelor's Degree Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of two (2) years of leadership/supervisory experience in a human services setting Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness Direct care experience with people who are homeless or poor PREFERRED: Bilingual, with a preference for English/Spanish Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: Ability to use computer, calculator, fax, copier machine and other office equipment Ability to access different building locations, and different program sites Requires stooping, bending, stretching May include lifting of guests at times Requires quick response in emergency situations Salary Description $ 61,464.00 - $97,960 annually

Full-time Description We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Department: Intellectual/Developmental Disabilities Employment Type: Full-Time Schedule: evenings and weekends Salary: $21 - $22/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Provide supervision, instruction and guidance to individuals in all activities of daily living. Assist Manager in supervision of all staff, as assigned, In coordination with Manager, provides orientation to new employees and on going training as needed. Ensure all aspects of medication administration are done accurately and provide medication administration as needed. Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed. Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion. Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility. Respond with appropriate actions to crisis situations and medical emergencies. Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity. In conjunction with the Manager, maintains continuity of all individuals' records including medical, behavioral, financial, life safety and all other plans of service. Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance. Complete all required paperwork thoroughly and accurately. Facilitate weekly staff meetings with residential team. Participate in training as needed or requested by supervisor. Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures. Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor's degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's and Microsoft applications. Ability to analyze and interpret data and to handle problem resolution. Maintain absolute confidentiality in regards to all records reviewed including individuals' records, employee records and billing records. Possession a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement. Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle; Stand, sit, walk, bend, stoop, kneel, and reach; Climb up or down stairs; Able to reach above or below shoulders; Occasionally lift or move objects weighing up to 25 lbs; Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions; Be able to read write and interpret written documents; Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description $21.00 - $22.00/hr

Job Details Experienced 1099 Jay Street - Rochester, NY Part Time Bachelors Degree $19.00 - $21.01 Hourly Over 50% Day Clinical & Vocational ServicesDescription General Description Behavioral Health Recovery Life Skills Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) with recovery-oriented activities and interventions. Sharing his/her own personal experience of recovery to individuals eligible for Home and Community Based Services (HCBS) and Community Oriented Recovery & Empowerment (CORE) Services who are diagnosed with mental health, substance use and/or chronic health conditions using a trauma-informed, non-clinical approach. Essential Duties and Responsibilities · Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments. · Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention. · When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment. · Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual's recovery. · Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals. · Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions. · Sharing his/her own personal experience of recovery and using a trauma-informed, non-clinical approach to assist individuals receiving services in initiating recovery, maintaining recovery and overall, enhancing the quality of personal and family life in long-term recovery. · Instruction in self-advocacy skills including activities designed to facilitate individuals' ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care. · Assist individuals in providing companionship and modeling a successful recovery lifestyle, including participation in recovery activities that might be beyond the scope of traditional treatment providers (e.g. recovery celebration event, attending a social event, etc.) · Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual's disability and promote health, wellness and recovery. · Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care. · Provide Peer services in the individual's home or community to support individual before (or in) a crisis or relapse. · Serve as a professional resource and provided leadership within the department and among staff. · Participate in training as needed or as assigned by supervisor. · Participate in staff meetings and other department and/or agency activities as required. · Assure compliance with all applicable local, state, and federal regulation and agency policies. · Represent Catholic Charities Family and Community Services on appropriate committees. · Any other duties as assigned by supervisor. · Represent Catholic Charities at committees as desired and approved by supervisor. · Participates in regular individual supervisions and team meetings. · Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Bachelor's degree in human service or related field and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable). A combination of experience and education may be substituted at the discretion of the Executive Director. Credentials: Successful completion of state mandated peer certification programs through OASAS or OMH and approved certification. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions.

Job DescriptionDescription: We are Hiring! Job Posting: Refugee Health Promotion Coordinator Department: Refugee, Immigration & Employment Services Employment Type: Part Time Schedule: 4 days/week on Day Shift Salary: $20.00 - $22.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Refugee Health Promotion Coordinator (RHPC) provides health education, refers clients to health care service coordinators, and organizes wellness groups for refugee clients to promote their health and well-being. The RHPC also plans, implements, and monitors refugee health promotion activities. Partnering with other department staff, the RHPC ensures that vulnerable clients have access to both mental health and specialized services offered in the community. The coordinator effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Responsibilities may include, but are not limited to: Health Education Classes and Targeted Health Outreach to Individuals Develops program outcomes that are specific, measurable, achievable, relevant, and time-bound Works in collaboration with the Preferred Communities and other ORR funded programs to prevent duplication of service Provides direct services to clients to promote their mental, physical, and emotional health Creates appropriate health education curriculum and schedules, assembles educational materials, and coordinates individual and group health classes Ensures that health classes are conducted in culturally and linguistically appropriate manner Conducts pre- and post- class assessments to measure the level of knowledge gained by clients Provides health literacy education to program eligible clients to empower them to make informed health decision Conducts targeted health outreach to individuals Provides medical and mental health navigation and support to clients Coordinates adjustment groups, skill building networks, and peer support meetings Establishes a criteria to identify those most in need of receiving individual services offered Identifies goals based on the individual's needs Develops customized activities catered toward the specific needs of the individual Track progress and outcomes towards identified goals Medical and Mental Health Navigation and Support Refers clients to the Preferred Communities Program when determined that they need health care services Adjustment Groups, Skill-Building Networks, and Peer Support Meetings Organizes wellness groups to connect clients with social groups and learning activities that promote their health and well-being Creates a clear strategy for choosing the wellness group activities that would be beneficial to clients Selects the target population most in need of participation in group activities Uses evidence-based interventions or methods that are promising practices during wellness group activities, skill-building networks, and peer support meetings Provides wellness group activities in a culturally and linguistically appropriate manner Conducts pre- and post-assessments to gauge the value of the group activities and improve program services Annually assess relevant health topics, activities, and identify target populations Provides services based on validated curricula, if available, effective interventions, or promising practices Delivers services in a manner that participants will understand Keeps records of services provided, including planning and monitoring documents, progress toward program outcomes, participant lists, interpretation and transportation services, and other relevant documents Maintains sufficient records documenting client eligibility, needs, services provided, and outcomes related to the service provided When necessary, enrolls eligible clients into New York State of Health (NYSOH) Insurance after completion of NYSOH Navigator training Maintains client files and other program documentation according to CCFCS and HIPPA stipulations governing protection of client personal information Conducts tracking and data entry activities to meet program requirements Responsible for managing the RHP program, including collecting service and client information as well as creating and submitting reports. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor's Degree in Human Services, or related field preferred. Equivalent combination of education and experience will be considered. Experience: A minimum of 1 - 2 years of experience in case management in the field of human services preferred. Experience working with refugee or immigrant population is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.

Job Details 1099 Jay Street - Rochester, NY High School Diploma or GED Various PRIMARY FUNCTIONS: Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. SPECIFIC DUTIES: Assist individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite. Continually seeks opportunities to meet individuals psychosocial needs through both care planned and Spontaneous actions. Provide reliable, safe, high quality services as directed, in a thorough and caring manner. Implement a person centered approach to services. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and activities. Completes paper time sheet/invoice and web based time keeping in a timely manner in accordance with payroll processing. Communicate with supervisor and Circle of Support about individuals habilitation plans that may need revisions or updates. Communicate effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families. Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served. Respect the individuals dignity, privacy, property, religion, and culture. Document and maintain accurate records of contacts with individuals. Provide appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect. Attend mandatory training. Provide transportation, as needed, to individuals and follow safety procedures regarding transportation. Maintain flexibility in schedule based on needs of individuals assigned. Be dependable to arrive on time and be ready to go to work. Other duties as assigned by individual being served or CCCS supervisor, if driving is a responsibility QUALIFICATIONS: QUALIFICATIONS: EDUCATION: High School Diploma or equivalent. EXPERIENCE: One year practical experience working with individuals with intellectual/developmental disabilities preferred. A combination of experience and education may be substituted at the discretion of the Executive Director.

Job Details Marketplace Apartments - Rochester, NY Full Time High School Diploma or GED $17.25 - $18.00 Hourly Negligible Evening Housing/Stabilization Services Description Under general supervision, provides non-medical, in-home support services to program participants and program operations. Utilizes Shahbaz philosophy to provide quality support for up to 45 participants at Marketplace Apartments. Special Requirements Must have access to a vehicle and have ability to drive/support clients with appointments within the community. Must be able to lift 20 pounds. Essential Duties and Responsibilities - to improve the quality of life and empower the residents Provides or assists with housekeeping or personal care services to clients. Make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; prepare light meals; make list of needed cleaning items or grocery items; laundering, ironing; grocery shopping, brings out the garbage, helps to organize living space Provides supervision services to clients. Monitor client's safety. Helps them to engage in activities Communicates any concerns to team members Maintains accurate activity records. Follows established procedures and policies for program. Completes case notes electronically. Keeps accurate mileage and timesheet records. Supports programmatic operations Back up for phones, report preparation, mail, on call coverage, and data maintenance. Administrative tasks such as copying, faxing, organizing, and chart maintenance. Assist with program meetings and events Maintains a positive and clean common space for program activities Attends and actively participates in required program, department, agency meetings and trainings. Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other responsibilities as requested by supervisor Qualifications Education: High School Diploma minimum and ability to communicate in English verbally and in writing. Credentials: Valid and clean NYS Driver's License. Experience: One year of experience in human services, hands on personal care/housekeeping, client care, recreation, or customer service required. Experience with older populations preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light to heavy lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance program. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees will follow other instructions and perform other related duties as required. ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Details Lafayette - Rochester, NY Full Time Bachelors Degree $22.00 - $23.00 Hourly Negligible Day Housing/Stabilization Services Description The Lafayette Program Supervisor shall be responsible for the daily case management of individuals or families who are clients in this 27-unit Permanent Supportive Housing Program. The Program Supervisor will collaborate, couch and advocate for formally homeless and disabled clients with the goal of long-term housing stability. Essential Duties and Responsibilities: Support intake and assessments for Clients Completes assessment of individuals and family needs and care to include but not limited to financial, medical, food, domestic violence, abuse, etc. Determine clients' rent contributions and ensure their timely payment to assist in their skill building for eventual independence. Work with clients to resolve owed rent or charges to the unit. Develop, review, and revise comprehensive care plans that is inclusive of all family members. Ensuring client(s) plans are holistic and include asset building through life skills. Assists Clients in securing necessary resources. Makes appropriate referrals, advocacy, benefit and entitlement counseling. Conduct at a minimum monthly home visits. Coordinate Life Skills classes at a minimum of twice a month. Work collaboratively with appropriate agencies (local, state, placement) to initiate and facilitate on-going client service delivery. Provide transportation as required and approved by leadership. In collaboration with the Housing Department Leadership, develop relationships with various landlords and act as liaison between clients and landlords. Discuss all potential evictions with the with the agency leadership. Locate new units when needed and seek approval from the Housing Department Chief Program Officer. Maintain accurate funder and agency required data, reports, renewal applications and documentation (i.e. APR & NOFA). Timely entry into HMIS and maintain comprehensive files on clients, ensure files have required eligibility documentation. Work with the agency compliance department and the Housing Leadership on a quarterly basis to ensure the program is meeting compliance requirements. Participate as a member of departmental team Participate in staff and department meetings and trainings. Participate in development of Program strategy, goals and objectives, evaluation, quality assurance activities, and utilization reviews. Ensure data collection, documentation, and submission is complete, accurate, and timely. Represent CCFCS on various committees, coalitions, and task forces as appropriate, both within the Agency and in the community-at-large. Maintains up-to-date professional knowledge of: community resources, skills and competencies thorough reading, workshops, in-service training, and conferences. Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Qualifications Education: Bachelor's degree in Social Work or a related field is preferred. Equivalent combination of education and experience will be considered for those without a degree. Credentials: A clean and current driver's License is required. Experience: At least 3 - 5 years of social work experience that includes working with working with the vulnerable population. Specified work with the homeless population is a plus. Experience working with HUD funded income-based programs is a plus. Bi- lingual/ Spanish fluency is a plus. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction. An ability to work efficiently and effectively and meet deadlines. An ability to work under pressure. Excellent verbal/written skills. Ability to maintain confidentiality. Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Use of a registered and reliable vehicle. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS corporate compliance & ethics program.

Job Details Experienced Liberty Manor - Rochester, NY Limited Part Time High School Diploma or GED $19.50 - $20.00 Hourly Weekend Days SUD Treatment ServicesDescription Under general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Involved in carrying out the treatment planning with the clients and clinical team to include encouragement and modeling of an environment that is Trauma Informed. Integral in behavioral management and acts as the liaison between residential and clinical staff. Assists with developing, implementing, monitoring and supporting residents efforts in maintaining their treatment plan for admission, ongoing treatment and training, and discharge or transfers. Provides support with facilitating family groups Provides coordination and oversight of family visits Supports clinical staff with clinical activities such as; orientation, co-facilitate groups and case management activities. Makes hourly visual contact with residents and documents in client observation record when Residential Associate is not available Assists with SUD assessments, treatment planning, and counseling support. Conducts room and personal belonging searches to ensure the safety of the environment and program participants. Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions Provides psychoeducation groups utilizing Evidenced Based Practices to support the clients treatment plan goals such as relapse prevention skills, healthy recovery skills, symptom management, and tobacco cessation. Provides clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Provides medication observation and monitoring utilizing established protocols in absence of LPN and RA coverage Carries out emergency procedures to ensure safety of residents and staff when required. Reports issues of clinical concern to clinicians and the clinical team Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards. Enters shift notes into electronic client record database per each scheduled shift Completes group notes into electronic client record database by the end of each shift Completes incident reports, documenting any unusual incidents or situations as needed. Participates in relevant Agency meetings and clinical trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees will follow other instructions and perform other related duties as required. Qualifications Education: Minimum High School Diploma required, Associates Degree Human Services field preferred. Credentials: CASAC-Trainee or CASAC required. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFCs corporate compliance & ethics program. ***Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Details Experienced Holt Road IRA - Webster, NY Full Time High School Diploma or GED $18.00 - $21.00 Hourly Over 50% Day NursingDescription Job Title: Medical Liaison Department: Intellectual/Developmental Disabilities Reports to: Registered Nurse Supervisor FLSA Status: Non-Exempt General Description The medical liaison provides support to the nursing staff and the people served at the residential site. Promotes Person-Centered planning for people receiving services and their family members/guardians. Collaborates with the entire residential team including the Residential Nurse, Residential Director, Residential Manager, Assistant Residential Manager, DSPs, Behavior Intervention Specialist, clinicians, community agencies, and others involved in medical/nursing care providers as appropriate. Provides oversight of the residents' medical care as designated and supervised by the Residential Nurse and provides guidance to direct care staff regarding the residents' medical needs. Ensures completion of required duties for each shift. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Coordinates referrals to community-based medical specialty providers Schedule and provide transportation using agency vehicles to appointments and procedures with individuals as needed. Uses Outlook to maintain the residential external appointment schedule. Coordinates incoming and outgoing provider correspondence Completes necessary medical and insurance forms as required and correspondence as needed Maintains Medication Administration Certification and administers medications Assists in delegated nursing tasks as directed by RN (e.g. PONS monitoring, tracking, audits, filing.). Responsible for the organization and cleaning of the medication room. Assists residential management staff to ensure sufficient and accurate stock of medications at all times Facilitates timely communication with the pharmacy. Complete all required documentation in eVero and EMar Communicate with the individuals and the care team regarding medical appointments and outcomes. Works collaboratively as needed within the Nursing Team to provide supportive Medical Liaison services, as directed by RN or NSM, across all residential sites. Purges paperwork on an annual basis under the direction of the Residential RN. Makes notifications to day programs related to individual health needs and concerns. Attends support team/clinical/staff meetings. Safely transports individuals to and from appointments. Complies with all agency policies and procedures. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and use of a registered and reliable vehicle. EMPLOYER'S DISCLAIMER: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Qualifications Qualifications Education: High school diploma or equivalent, Credentials: NYS Driver's License that meets agency policy. Experience: At least 2 years of health care related (CNA or HHA, Medical Assistant, Medical provider office) experience required.

Job Details Entry Liberty Manor - Rochester, NY Full Time High School Diploma or GED $17.25 - $18.00 Hourly Overnight SUD Treatment ServicesDescription Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Monitors residents to assure a safe therapeutic environment. Makes hourly visual contact with residents and documents in client observation record Monitor and support residents' efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers. Implements recreational activities as created by the vocational specialist or residential team. Cover non-clinical psychoeducational groups as needed Observes peer led activities Provides transportation when needed Conducts room and personal belonging searches to ensure the safety of the environment and program participants. Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions Provides conflict management to residents as needed Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion. Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift Carries out emergency procedures to assure safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately. Conducts monthly fire drills. Engages security system. Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards. Enters shift notes into electronic client record database per each scheduled shift Completes group notes into electronic client record database by the end of each shift Completes incident reports, documenting any unusual incidents or situations as needed. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Qualifications: Minimum of High School Diploma or GED required. Associate's degree in human services or related field preferred. Valid and clean NYS Driver's License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered.

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: * Shelter is a temporary safety net, not a home. * All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. * Never warehouse or institutionalize our guests in our shelters * Everyone is "housing ready." Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be "consumer ready." * Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing * Recognize the impact of violence and victimization on development and coping strategies * Employ an empowerment model * Maximize guest choices and control over her/his recovery based in a relational collaboration * Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance * Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology * Minimize the possibilities of re-traumatization * Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background * Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: * High school diploma or GED PREFERRED: * Bachelor's Degree * Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: * Minimum of two (2) years of leadership/supervisory experience in a human services setting * Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness * Direct care experience with people who are homeless or poor PREFERRED: * Bilingual, with a preference for English/Spanish * Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: * Ability to use computer, calculator, fax, copier machine and other office equipment * Ability to access different building locations, and different program sites * Requires stooping, bending, stretching * May include lifting of guests at times * Requires quick response in emergency situations

Job DescriptionDescription: We are Hiring! Job Posting: Peer Mentor Department: Restart Residential Employment Type: Full-Time Schedule: Tues - Sat 12- 8 PM Salary: $20.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provides peer support groups and education for substance use disorder clients utilizing established Peer guidelines and assists in engagement activity. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Provides individual and group support for substance use disorder clients involved in treatment to develop and sustain recovery. Transports clients Involved in peer led educational sessions on recovery principles, spirituality, use of community resources and other relevant topics. Meets individually with clients to support development of their recovery plan, assist in providing motivation and encouragement to those that are struggling with engagement in treatment. Complete all necessary paperwork related to client services in compliance with Agency and regulatory standards. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Requirements: Qualifications Education: High School Diploma or equivalent required Credentials: Valid and clean NYS Driver's License. Certified Peer Recovery Advocate certification or provisional certification required. Experience: Experience running peer or recovery support groups. Lived experience preferred. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Details Entry 87 North Clinton Ave - Rochester, NY Full Time Bachelors Degree $20.00 - $22.00 Hourly Day Family ServicesRefugee Health Promotion Coordinator The Refugee Health Promotion Coordinator (RHPC) provides health education, refers clients to health care service coordinators, and organizes wellness groups for refugee clients to promote their health and well-being. The RHPC also plans, implements, and monitors refugee health promotion activities. Partnering with other department staff, the RHPC ensures that vulnerable clients have access to both mental health and specialized services offered in the community. The coordinator effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Refugee Health Promotion Coordinator Education: Bachelor's degree in human services, or related field preferred. An equivalent combination of education and experience will be considered. Experience: A minimum of 1 - 2 years of experience in case management in the field of human services preferred. Experience working with refugee or immigrant population is also preferred.