Catholic Charities Family and Community Services jobs - 104 jobs

Job DescriptionDescription: We are Hiring! Job Posting:Housing Associate Department: Housing & Stabilization Services Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, it establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities •Oversees operation of the residence •Conducts intakes for individuals entering the residence. •Acts as liaison with other community service providers/referral sources. •Provides information and referral service for telephone inquiries. •In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met. •Provides crisis intervention and conflict management to residents. •Maintains record-keeping responsibilities including client census and database system. •Notifies Residence Manager of any emergency situations immediately. •Assists with providing support and direction for both clients and volunteers engaged in program activities. •Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications. •Thoroughly document any shift or client observations/activities as outlined by communication log procedures. •Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff. •Monitors facility and activities of the residents to ensure safety and location of all residents •Conducts hourly rounds, inspections, and overnight visual checks (if working the overnight shift) to ensure presence of residents. •Reports to Residence Manager any serious incidents or violations. •Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets. •Assists Residence Manager when needed. •Engages security system to always provide safety and security of the premises. •In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director. •Maintains safety and organization cleanliness of residence during shift. •Performs laundry, room preparation, and housekeeping tasks, if needed •Conducts monthly fire drills. •Carries out emergency procedures to ensure safety of residents and staff when required. •Participates in relevant Agency meetings and/or trainings •Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. •Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse •Participates in relevant Agency meetings and/or trainings •Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. •Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse •Other duties as assigned Requirements: Qualifications Education: Associate degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver's License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: •Competitive salary and 403b retirement plan •Generous time off package and work-life balance •Comprehensive benefits package •Supportive and collaborative environment •Opportunities for growth and development •Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

PHMC is proud to be a leader in public health. Joseph J. Peter's Institute, a leading provider of mental health services for survivors of sexual abuse and trauma. Joseph J. Peter's Institute, a leading provider of mental health services for survivors of sexual abuse and trauma, is seeking an individual to oversee the intake department at Survivor Services and to coordinate and oversee special projects, including external grant and foundation-funded initiatives. This position reports to the Operations Manager. Intake/Intake Management Responsibilities: * Coordinate the work of the intake department at Survivor Services, including communicating and working closely with the Coordinator of Evaluation Services to make sure guidelines/targets for the number of available intake spots and the number of days until the first available appointment are optimized. * Ensure that the following intake activities are completed daily: * Document all communication with referrals and referral sources. * Collaborate with the Case Management Department, Operations Manager, Front Desk Staff (clinical secretaries), and Medical Records staff to ensure rapid completion and follow-through for all referrals made to the organization. * Meet with participants on the day of their evaluation/intake in order to facilitate completion of intake paperwork and describe the evaluation/intake process to participants. Demonstrate integrity and empathy across age, gender, and other individual differences. * Schedule intake appointments. Manage the intake calendar. * Maintain databases to track multiple aspects of the intake process. * All website referrals, telephone referrals, and internal PHMC referrals are responded to within one business day. * Effectively and promptly respond to incoming calls and provide accurate information to all callers in a professional manner. Respond to the caller's needs and concerns and make determinations on a case-by-case basis on how to best move the process forward in terms of scheduling an intake, deferring until a later date, or referring to another provider. * Ensure pre-service packets are created (up to 70 per week) so that they are prepared for each scheduled participant on the day of the intake/evaluation. * Gather appropriate documentation required before or on the day of the evaluation/intake. Materials are reviewed for required information. * Keep clear, accurate notes in the client records database and any other referral tracking databases. * Work with supervisor and coordinators to strategize and identify ways to initiate and facilitate working professional relationships with referral sources. * Provide the Director of Clinical Services with monthly referral and admissions data (including referrals completed by source, by type (child and adolescent), by month, show rate percentage, rescheduled percentage, etc. * Collaborate with management staff to identify referral and admissions trends based on historical data and financial or structural changes in state funding or provider agencies. Take the initiative to respond to problems/trends independently, and work closely with the management team staff. * Work closely with the Coordinator of Evaluation Services and the Coordinator of Survivor Services to plan for identifying and hiring sufficient evaluators based on anticipated and projected trends in intake. * Serve as a liaison to PHMC regarding the PHMC Refers automated referral process. Take responsibility for following up on all PHMC-referred referrals according to agreed-upon guidelines. * Other intake/intake management duties as assigned. Special Project Coordination Responsibilities: * Assist in coordinating grant proposals and foundation responses (including assisting in the writing of grants, coordinating the work of multiple grant writers within JJPI, and working with outside proposal writers) to ensure a solid and ongoing funding base for treatment, prevention, training, and education programs. * Provide direct administration and oversight of on-site and off-site grant-related programming projects, and other partnerships, and provide reporting formally (in report format) and informally (at meetings/conferences, etc.). Oversee required monthly, quarterly, and annual reporting. * Provide administrative oversight for JJPI's data management initiatives, including evaluation capacity building initiatives, and ongoing coordination of partnerships with external partners (e.g., universities, outside research institutions, etc.). Make sure that databases are maintained and contain data that is appropriate for analysis. Oversee compliance of clinicians and other staff with the required data collection process. * Maintain quarterly programmatic process and outcomes database. * Work with the IT department to oversee the integration of electronic health records and other outside databases into a cohesive data dashboard. * Work with the Outreach and Prevention department to oversee interns and provide administrative supervision for staff who are assigned to grant and foundation-funded projects and the intake department. * Support the Outreach and Prevention department to cover outreach events, including Healthy Minds Philly screening events. * Support the scheduling and logistical details of trainings for schools, community groups, and other organizations. Present training when the topic is within the area of expertise of the staff person. * Other special project management duties as assigned. Supervision Exercised: * Provide administrative supervision for individuals working on special projects and grant/foundation-funded projects. * Supervise interns and co-op students in their support of the intake process, and supervise front desk staff on their work on intake-related matters (e.g., reminder calls, reschedules, etc.) Skills: * Work effectively, respectfully, and be eager to contribute to the team's success. * Understand and communicate with other programs within JJPI and PHMC. * Listen and positively share ideas. * Know and diligently follow the agency policies /exhibit and follow all HIPAA guidelines. * Take Ownership of the entire Referral/Intake process and show a commitment to continuous improvement and growth in the process at all times. * Access to transportation to work at off-site locations throughout the city of Philadelphia and the surrounding area. Experience and Education: * Experience in administrative clerical support or case management is a plus. * Working knowledge of word processing, spreadsheets, and database management. * Background in the use of data to monitor the functioning of a process/department. * Experience and knowledge of Microsoft Office software products, especially Excel * A BA or BS in a social services field with at least 1 year of experience in administrative clerical support and overseeing a department/process is required. PHMC is an Equal Opportunity and E-Verify Employer.

Job DescriptionDescription: We are Hiring! Job Posting: Shahbaz Case Aide Department: Housing Services Employment Type: Full-Time Schedule: Sunday- Thursday 3:00 pm-11:00 pm Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provide non-medical, in-home support services to program participants and program operations. Utilizes Shahbaz philosophy to provide quality support for up to 45 participants at Marketplace Apartments. Essential Duties and Responsibilities Provides or assists with housekeeping or personal care services to clients. Make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making lists of needed cleaning items or grocery items; laundering, ironing; grocery shopping, bringing out the garbage, helping to organize living space. Provides supervision services to clients. Monitor client's safety. Helps them to engage in activities Communicates any concerns to team members Maintains accurate activity records. Follows established procedures and policies for program. Completes case notes electronically. Keeps accurate mileage and timesheet records. Supports programmatic operations Back up for phones, report preparation, mail, on call coverage, and data maintenance. Administrative tasks such as copying, faxing, organizing, and chart maintenance. Assist with program meetings and events Maintains a positive and clean common space for the program activities. Attends and actively participates in required program, department, agency meetings and training. Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other responsibilities as requested by supervisor Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Other duties as assigned Requirements: Qualifications Education: High School Diploma minimum and ability to communicate in English verbally and in writing. Credentials: Valid and clean NYS Driver's License Experience: One year of experience in human services, hands on personal care/housekeeping, client care, recreation, or customer service required. Experience with older populations preferred. Special Requirements Must have access to a vehicle and have ability to drive/support clients with appointments within the community. Must be able to lift 20 pounds. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Full-time Description We are Hiring! Job Posting: SKILL BUILDER & RESPITE PROVIDER (PRC) Department: Children's, Youth and Family Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $22.50 to $24.70/hr General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Assists assigned families and youth and work to improve overall communication, emotional regulation and household management skills. Provides concrete assistance such as respite care, help with childcare and transportation. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities Assesses the individual and family dynamic in the home to determine what skills need development. Develop a service plan to address areas of concern while assuring the safety of the youth/families assigned to best facilitate better family cohesion. Applies appropriate crisis intervention or de-escalation principles and techniques. Provides concrete assistance, such as respite care or help with childcare and transportation. Provides life skills and social training for youth and families. Advises and supports navigation of educational challenges. Works collaboratively with Monroe, Wayne, Steuben and Schuyler Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services Collaborates with agencies and local district offices to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services. Attends local community events to educate community and obtain program referrals. Stays up to date on community resources and services that can benefit parents and children in the program. Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance. Informs supervisor in a timely fashion about significant events related to client issues. Participates in consistent supervision, ongoing staff training, and program development. Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families. Completes required record documentation in accordance with Program Policies and Procedures. Works collaboratively with Case Managers to support the needs of the youth and families. Completes a strength-based assessment and needs analysis with individual/family. In collaboration with client(s), creates a client action/service plan to address goals. Documents all interactions in case records within required timelines. Coordinates service delivery and complete required pre/post-test, evaluations, and screenings. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Qualifications Education: Bachelor's Degree in social science or social work. Credentials: Valid NY State Driver License Experience: Experience in child welfare, adoption, and/or family court systems. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Additional Requirements: Ability to prioritize assignments, plan, and complete work projects independently. An ability to work efficiently and effectively and meet deadlines. An ability to work under pressure. Excellent verbal/written skills. Ability to maintain confidentiality. Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Willingness to travel within the region. Some late afternoons or evenings may be required. Demonstrate commitment to Agency Mission Statement. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description $22.50 - $24.70/hour

Job DescriptionDescription: We are Hiring! Job Posting: Client Support Specialist- STAR Department: Aging Services Employment Type: Part-Time Schedule: Monday- Friday, 20 hours Salary: $18.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provides non-medical home support and transportation to program clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Key Responsibilities: The priority or frequency of transportation vs in-home support will vary per program position (home cost center). Each staff person might be requested to be back up to a different program and to be flexible to fill in work time to give our participants the best support possible. Transport clients to necessary appointments providing advocacy and support as needed. Provide client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, essential errands and light chores. May provide housekeeping services to clients such as make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making lists of needed cleaning items or grocery items; laundering, ironing; grocery shopping. Must be able to lift and carry at least 20 pounds and use stairs. Provides supervision services to clients (respite for caregivers). Monitor client's safety. Manages client contributions as needed. Confirm rides/service with clients 24 hours prior to providing service. Schedules appointments and necessary follow-up for assigned clients as needed. Responds to calls from assigned clients within designated timeframes. Keep clients appraised of available community resources and facilitate referrals. Maintains accurate activity records. Requirements: Qualifications: High School diploma or equivalent. Possession of a valid NYS Driver's license and use of a registered, insured, and reliable vehicle. Cars with four doors and or small SUVs preferred. One year of driving experience and familiarity with the city of Rochester and surrounding area preferred. Be willing to travel and meet with clients in all areas where STAR services are offered. Bi-lingual preferred (Spanish, Ukrainian, Dari, Swahili, Karen, Nepali) A relevant combination of education and experience will be considered. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Part-time Description We are Hiring! Job Posting: Transportation Specialist Department: Housing & Stabilization Employment Type: Part-Time, 20 hours Schedule: M-F, 7:00 am-12:00 pm Salary: $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Transport clients to necessary appointments. Provides client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, light chores, and essential errands. Keeps clients updated of available community resources. Provide information to clients and their service providers. Completes and maintains accurate activity records such as but not limited to the following: Accurate mileage and time sheet records Reports problems, incidents to supervisor in a timely manner Up-to-date client service schedule and accurate records trips and contacts Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes. Must adhere to agency financial policies/procedures (i.e. use of credit card). Completes semi-annual reports on client progress and status. Participates in program fundraising activities. Communicates with the office for messages once per day. Assist program management staff in completion of required clerical and/or administrative work as needed. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements Qualifications Education: High School diploma or equivalent. Combination of education and experience will be considered. Credentials: Valid and clean NYS driver's license and valid registration and insurance documents. Experience: One-year professional driving experience preferred. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description 19.00

Job DescriptionDescription: We're Hiring! Job Title: Peer Mentor, Permanency Resource Center (PRC) Department: Children, Youth and Family Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Connects families to resources such as parent training/education and assists the individual's/family's personal growth and development while enhancing the stability of their social network. Facilitate support groups and organize events to best connect families within the community. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment Essential Duties and Responsibilities Assesses client(s) to determines what education and community supports will benefit the family Provides emotional support from families with similar experiences. Shares tips and techniques for caregiving. Develops and conducts monthly support groups. Plans and implements family community events. Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance. Informs case manager of scheduled support groups and family events. Participates in consistent supervision, ongoing staff training, and program development. Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families. Completes required record documentation in accordance with Program Policies and Procedures. Works collaboratively with Case Managers to support the needs of the youth and families. Completes assessment to find best fit for social and community interaction. Maintains and communicates attendance to groups and events. Coordinates service delivery and complete required pre/post-test, evaluations. Participates in relevant Agency meetings and/or training. Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or Equivalency. Experience: Experience in facilitating support and educational groups. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Willingness to travel within the region. Some late afternoons or evenings may be required. Demonstrate commitment to Agency Mission Statement. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.

Job DescriptionDescription: We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Department: Intellectual/Developmental Disabilities Employment Type: Full-Time Schedule: evenings and weekends Salary: $23/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Provide supervision, instruction and guidance to individuals in all activities of daily living. Assist Manager in supervision of all staff, as assigned, In coordination with Manager, provides orientation to new employees and on going training as needed. Ensure all aspects of medication administration are done accurately and provide medication administration as needed. Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed. Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion. Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility. Respond with appropriate actions to crisis situations and medical emergencies. Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity. In conjunction with the Manager, maintains continuity of all individuals' records including medical, behavioral, financial, life safety and all other plans of service. Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance. Complete all required paperwork thoroughly and accurately. Facilitate weekly staff meetings with residential team. Participate in training as needed or requested by supervisor. Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures. Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor's degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's and Microsoft applications. Ability to analyze and interpret data and to handle problem resolution. Maintain absolute confidentiality in regards to all records reviewed including individuals' records, employee records and billing records. Possession a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement. Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle; Stand, sit, walk, bend, stoop, kneel, and reach; Climb up or down stairs; Able to reach above or below shoulders; Occasionally lift or move objects weighing up to 25 lbs; Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions; Be able to read write and interpret written documents; Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: Shelter is a temporary safety net, not a home. All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Never warehouse or institutionalize our guests in our shelters Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.” Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: High school diploma or GED PREFERRED: Bachelor's Degree Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of two (2) years of leadership/supervisory experience in a human services setting Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness Direct care experience with people who are homeless or poor PREFERRED: Bilingual, with a preference for English/Spanish Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: Ability to use computer, calculator, fax, copier machine and other office equipment Ability to access different building locations, and different program sites Requires stooping, bending, stretching May include lifting of guests at times Requires quick response in emergency situations Salary Description $ 61,464.00 - $97,960 annually

Full-time Description We are Hiring! Job Posting: Applications Specialist Department: Behavioral Health/Administration Employment Type: Full-Time Schedule: M-F, 40 hours Salary: $62,353.20 - 64,000 General Description Under general supervisor, provide technical and administrative support for CCFCS's electronic Health Record systems, as well as report maintenance and development for data supplied from the agency's EHRs. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Provides technical support for Application functionality, specifically (highlights, not exhaustive list): Daily technical support, requiring interfacing with helpdesk ticketing systems. Responsible for preparing, prioritizing, analyzing helpdesk tickets as required). User configuration definition and maintenance (support from help desk to be defined), including onboarding and off boarding of new users in timely manner. . Subject Matter Expert for EHRs user base when addressing Business Process / workflow definition and improvement Manages all aspects of EHR application configuration management including (but not limited to): Manages all EHR application administration and set-up configuration elements in support of agency requirements Reviews and assesses new release content Defines new release test approach and works with user base to ensure new release testing is completed Ensures communication of key changes / functionality associated with new releases to agency staff Plans and coordinates release updates with clinical Program Managers License management Provides IT interface to EHR vendor for all technical and performance related activities Validates or troubleshoots system performance as required. IT focal point for problem debug / analysis IT focal point for EHR application enhancements IT resource for peripheral interfacing with EHR (printers, signature pads, scanning, etc.) Creation and maintenance of reports, using data from EHR and other sources to ensure the optimal use of resources and provide management tools and KPIs Work with program managers to develop dashboards that provide the metrics required for daily operations With the cooperation and guidance of current data specialists, assist in transforming current dashboards to meet ever changing sources and requirements. In keeping with department guidelines, maintains efficient workflow process to support the department Participates and assists department administration as required with EHR contracting and related documentation. Maintains the confidentiality of all client records per the requirement of OASAS and HIPAA. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. #INSJ Requirements Qualifications Education: Bachelor's degree in IT or related field required, or equivalent experience. Electronic Health Records experience preferred.Credentials: N/AExperience: Four to Five years of experience in PC technology including experience with, Windows, MS Office, database and/or Excel and Outlook. Basic understanding of LAN/WAN technologies and computer network infrastructure and the ability to navigate efficiently. Demonstrated ability to learn, adapt and apply skills to new technology and processes as they are implemented. Basic helpdesk ticketing systems knowledge including experience with preparing, prioritizing, analyzing helpdesk tickets (with respect to the eCR system). Proficiency with Excel, PowerBi and other MS tools Superior attention to detail, research, organizational, and problem-solving skills Ability to work independently and as part of a team Stellar communications skills, both in-person and in-writing Demonstrated success working in an environment that requires attention to detail Customer service skills required with a focus on end to end resolution' Ability to manage time and multiple requests from users of various levels of experience Knowledge of medical services terminology Is knowledgeable about all Medical Records, HIPAA, Confidentiality and all other related policies and procedures. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description $62,353.20-64,000

Full-time Description We are Hiring! Job Posting: HOUSING PEER NAVIGATOR Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm, flexible Salary: Range between $16 and $18/hr General Description Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments. Essential Duties and Responsibilities Assist consumers with appointment setting, reminders and appointment accompaniment. Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing). Support and empower consumers to obtain/maintain self-management skills to achieve housing retention Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs Assist consumers with navigation through the housing and employment services, addressing barriers. Link hard-to-reach patients/consumers to needed services by providing outreach services. Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems. Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate. Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request Serve as consumer advocate. Participate in team meetings, case conferences, and case reviews. Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor. Assure compliance with all applicable local, State and Federal regulations and agency policies. Attend mandatory training. Any other duties as assigned by supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience. Experience: Must have knowledge of behavioral health system and resources. Must have familiarity and sensitivity to HIV/AIDS issues. Preference will be given to individuals who have completed Leadership Training Institute for Persons Living with HIV/AIDS. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Bilingual (Spanish/English) or ASL/English desirable. Familiarity with community resources. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records. Proficiency and experience with PC's and Microsoft applications. Ability to analyze and interpret data and to handle problem resolution. Possession a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Provide transportation to clients in agency or personal vehicle as required, based on program need. Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement. Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Full-time Description We are Hiring! Job Posting: PREVENTIVE SOCIAL WORKER Department: Children, Youth and Family Services Employment Type: Full time Schedule: typically Monday - Friday 9:00am - 5:00pm schedule may vary on occasion depending on client needs Salary: $25.50 -$26.90 (more depending on years of experience) General Description Under regular supervision the Sexual Abuse Treatment Social Worker provides specialized, trauma-informed counseling services to children, adolescents, and families impacted by sexual abuse. This role focuses on assessment, therapeutic intervention, and ongoing support to promote healing, safety, and family stability. The social worker works collaboratively with caregivers, multidisciplinary partners, and referring systems to address trauma symptoms, strengthen protective factors, and support recovery. Services are delivered in accordance with best practices, ethical standards, and all applicable regulatory requirements. Essential Duties and Responsibilities Provides home-based, face-to-face services to children, individuals, and families impacted by trauma, including sexual abuse. Services include counseling, education, advocacy, life-skills development, crisis intervention, and completion of required documentation to support client needs and program compliance. Completes comprehensive assessments and develops, implements, and monitors individualized service plans appropriate to the client population served. Coordinates service delivery across systems, completing and facilitating required screenings and evaluations, including medical, educational, legal, vocational, law enforcement, and mental health services. Works collaboratively with Monroe County Department of Human Services, courts, and community providers, including attending court-related appointments and client service plan meetings, and may assist with transportation as needed. Supports clients during crises related to food insecurity, housing instability, abuse, domestic violence, and other emergent needs, while promoting connection to culturally responsive community resources. Actively participates in community events, agency meetings, staff trainings, and program development initiatives. Maintains accurate, timely, and confidential case records; prepares required reports and statistics; and ensures documentation complies with program policies and procedures. Participates in ongoing professional development through supervision, in-service and external trainings, conferences, and engagement with current, relevant professional literature. Communicates significant client-related events to supervision in a timely manner and engages in regular supervision to support professional growth and quality service delivery. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Completes other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Bachelor's or Master's Degree in Social Work, Child Welfare or similar experience preferred. Credentials: Valid and clean NYS Driver's License and reliable transportation. Experience: Two or more years of experience in the child welfare or community service fields preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan • Generous time off package and work-life balance • Comprehensive benefits package • Supportive and collaborative environment • Opportunities for growth and development • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description $25.50 to $26.90

Job DescriptionDescription: We are Hiring! Job Posting: Program Manager -Upward Mobility Mentor Department: Upward Mobility Mentoring Employment Type: Full-time Schedule: Monday- Friday (9-5) Salary: $62,360-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring model-designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Program Manager plays a vital leadership role in the implementation of the Upward Mobility Mentor Program, supervising a team of professional Mobility Mentors (caseworkers) who provide individualized coaching and support to enrolled households These relationships-lasting up to two years-are designed to help participants make progress in key domains such as housing, financial wellness, employment, education/skills development, health, and social support networks. Reporting to the Director and working collaboratively with the Program Management Team, the Program Manager ensures the team is implementing the EMPath Mobility Mentoring model with fidelity, professionalism, and cultural responsiveness. The role includes direct staff supervision, participant recruitment support, service quality oversight, and active contribution to program development and community engagement strategies. Essential Duties and Responsibilities: Team Leadership & Staff Development · Supervise a team of Mobility Mentors, providing day-to-day support, professional coaching, and performance management. · Lead hiring, onboarding, and staff development efforts to ensure staff are well-prepared, trained, and aligned with program values and expectations. · Model and foster a culturally responsive, trauma-informed, and strengths-based coaching culture. · Work in close coordination with the Program Management Team to ensure consistency in staff support and coaching practices across teams. · Program Implementation & Participant Outcomes · Ensure high-fidelity implementation of the EMPath Mobility Mentoring model within assigned team. · Guide staff in developing and maintaining effective 1:1 mentoring relationships, supporting participants as they define and work toward self-sufficiency goals across multiple life domains. · Provide guidance and support in crisis situations, complex case decision-making, and coordination of services. · Monitor participant progress and program adherence through regular case reviews and individual staff supervision. Participant Recruitment & Retention · Lead team efforts to recruit, enroll, and retain eligible participants, with a focus on meeting ambitious enrollment targets in under-resourced communities. · Collaborate with referral sources and internal/external partners to improve recruitment strategies and participant engagement. · Contribute to community outreach efforts in partnership with agency marketing and development teams. Program Performance & Case Oversight · Conduct regular case audits and file reviews in partnership with the Program Management Team to ensure service quality and model fidelity. · Utilize operations data provided by the Program's Data Specialist to identify team and individual-level performance trends as well as participant outcomes data to inform continuous improvement efforts. · Manage the financial assistance process for assigned team, including approvals and disbursement tracking, ensuring participant needs are met and funder targets achieved. · Monitor the completeness, quality, and timeliness of case documentation in compliance with funder and agency standards. Community Engagement & Resource Strategy · Cultivate relationships with key community providers to expand participants' access to quality services aligned with their individual goals. · Support Mobility Mentors in building effective resource navigation and advocacy skills. · Monitor resource gaps and emerging needs across participant cases and advocate for relevant partnerships or improvements. · Contribute to the design of group workshops or enrichment activities by sourcing guest facilitators and community resources. Collaboration & Program Development · Actively collaborate with the Director, and the CCFCS Program Management Teram as well with the Initiative's other provider agency teams, and other stakeholders within the Initiative's collaborative to ensure alignment in service delivery, recruitment, and quality assurance. · Participate in leadership and team planning meetings, contributing insights and feedback to support program evolution. · Share and implement best practices in coaching, participant engagement, and resource utilization across both teams. Requirements: Qualifications: Education: Bachelor's degree in Social Work, Human Services, or a related field required. Master's degree preferred. Experience: Minimum three years of professional experience in the human services field with a demonstrated record of programmatic or organizational success. Experience supervising staff or managing a human services program serving low-income or vulnerable populations is highly preferred. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Community Engagement & Volunteer Coordinator Employment Type: Full-Time Department: DEI Salary: $23.00-26.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS), walks with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocates for those in need throughout all stages of life; and works in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. Come use your human services experience to support the great mission of Catholic Charities and have an impact that lasts. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn. Don't miss out on being a part of something special! General Description Reporting to the Chief Diversity and Culture Officer, this position coordinates CCFCS's participation in community events and efforts that promote the agency's services and mission. Works with staff and volunteers to represent CCFCS at external and internal events that are congruent with the CCFCS mission, promote partnerships and positive relationships with various stakeholders, increase awareness of our services and provide culturally appropriate information to new and potential clients and community partners. Essential Duties and Responsibilities Develop and implement strategies to engage community members and organizations. Coordinate opportunities for staff to table, speak and be present at community events including but not limited to health fairs, church and school events, community fairs, human services information sessions, various awareness events for issues that impact clients of CCFCS (e.g. World AIDS Day, Inclusion Fair, SUD awareness events, etc.) Field requests from staff and outside organizations and make recommendations to leadership for strategic participation in various outreach opportunities. Prepare culturally and linguistically appropriate materials for various engagements. Assist and maintain relationships with community stakeholders, including local nonprofits, government agencies, and educational institutions. Collect and analyze feedback from participation in community events to identify emerging community needs and recommend areas for improvement in communication of our services. Assess the value of agency participation in various engagements. Event Planning and Management Assist in planning, coordinating, and executing community-focused events, agency wide events, workshops, and forums. Examples of agency-wide events include a summer gathering, employee recognition, holiday party, Day of Caring, and monthly employee engagement activities. Assist in managing logistics for events, including venue arrangements, marketing in cooperation with communications team, and scheduling. Collaborate with vendors, partners, and community members to ensure successful events that foster engagement and connection. Gather feedback and evaluate event success to inform future planning. Program Development and Support Assist in the development and implementation of community engagement programs aligned with the organization's mission and goals. Track and report on program participation, outcomes, and community impact. Collect data from community engagement activities to inform program improvement and ensure alignment with community needs. Collaborate with internal teams to align community engagement strategies with organizational goals and initiatives. Engage staff in participating in internal and external events. Reporting and Evaluation Track and analyze metrics on community engagement activities, such as attendance, participation, and feedback. Prepare reports on community engagement efforts and present findings for leadership. Provide recommendations for improving community engagement strategies based on data and feedback. Administrative Support Maintain records of community partnerships, events, and outreach activities. Assist in working within budgets related to community engagement programs and events. Assist with administrative tasks, including scheduling meetings, preparing documents, and responding to community inquiries. Maintains up-to-date professional knowledge through reading, workshops/trainings and conferences, as appropriate Awareness of and active support of the Agency's Mission, Vision, Values, Services and Strategic Plan. Other responsibilities as requested by the supervisor. Requirements: Qualifications Education: Bachelor's Degree preferred Experience: At least 3 years' experience in a community or volunteer engagement capacity or related field Proficiency in Microsoft Suite. Experience working in a Human Services Field and/or multicultural environments is highly preferred A combination of education and relevant experience may be considered. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual's recovery goals, including education and vocational objectives. Essential Duties and Responsibilities Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments. Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention. When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment. Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual's recovery. Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals. Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions. Instruction in self-advocacy skills including activities designed to facilitate individuals' ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care. Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual's disability and promote health, wellness and recovery. Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care. Serve as a professional resource and provided leadership within the department and among staff. Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants' interests, abilities, and strengths. Provide additional one-on-one tutoring and skill development for individuals as needed. Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals. Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals. Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery. Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan. Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary. Provide support in a variety of educational and employment settings. Link individuals with education-related community services and accommodations. Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment. Participate in training as needed or as assigned by supervisor. Participate in staff meetings and other department and/or agency activities as required. Assure compliance with all applicable local, state, and federal regulation and agency policies. Represent Catholic Charities Family and Community Services on appropriate committees. Any other duties as assigned by supervisor. Represent Catholic Charities at committees as desired and approved by supervisor. Participates in regular individual supervisions and team meetings. Other duties as assigned. Services clients in multiple counties in regional area/network (12-15 counties). Remote work acceptable as approved by supervisor. If peer certified: Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse. Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.) Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery. Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor's degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's. Microsoft applications and Electronic Health Records. Ability to analyze and interpret data and to handle problem resolution. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered, and insured vehicle. Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement.

Job DescriptionDescription: We are Hiring! Job Posting:Housing Associate Department: Housing & Stabilization Services Employment Type: Full-Time Schedule: Sunday-Thursday 4:00pm-12:00 am Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, it establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities •Oversees operation of the residence •Conducts intakes for individuals entering the residence. •Acts as liaison with other community service providers/referral sources. •Provides information and referral service for telephone inquiries. •In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met. •Provides crisis intervention and conflict management to residents. •Maintains record-keeping responsibilities including client census and database system. •Notifies Residence Manager of any emergency situations immediately. •Assists with providing support and direction for both clients and volunteers engaged in program activities. •Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications. •Thoroughly document any shift or client observations/activities as outlined by communication log procedures. •Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff. •Monitors facility and activities of the residents to ensure safety and location of all residents •Conducts hourly rounds, inspections, and overnight visual checks (if working the overnight shift) to ensure presence of residents. •Reports to Residence Manager any serious incidents or violations. •Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets. •Assists Residence Manager when needed. •Engages security system to always provide safety and security of the premises. •In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director. •Maintains safety and organization cleanliness of residence during shift. •Performs laundry, room preparation, and housekeeping tasks, if needed •Conducts monthly fire drills. •Carries out emergency procedures to ensure safety of residents and staff when required. •Participates in relevant Agency meetings and/or trainings •Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. •Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse •Participates in relevant Agency meetings and/or trainings •Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. •Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse •Other duties as assigned Requirements: Qualifications Education: Associate degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver's License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: •Competitive salary and 403b retirement plan •Generous time off package and work-life balance •Comprehensive benefits package •Supportive and collaborative environment •Opportunities for growth and development •Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Full-time Description We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Department: IDD Employment Type: Full-Time Schedule: Tuesday, Wednesday, Friday, Saturday, 11am to 9pm Salary: $23/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Provide supervision, instruction and guidance to individuals in all activities of daily living. Assist Manager in supervision of all staff, as assigned, In coordination with Manager, provides orientation to new employees and on going training as needed. Ensure all aspects of medication administration are done accurately and provide medication administration as needed. Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed. Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion. Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility. Respond with appropriate actions to crisis situations and medical emergencies. Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity. In conjunction with the Manager, maintains continuity of all individuals' records including medical, behavioral, financial, life safety and all other plans of service. Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance. Complete all required paperwork thoroughly and accurately. Facilitate weekly staff meetings with residential team. Participate in training as needed or requested by supervisor. Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures. Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies. Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor's degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's and Microsoft applications. Ability to analyze and interpret data and to handle problem resolution. Maintain absolute confidentiality in regards to all records reviewed including individuals' records, employee records and billing records. Possession a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement. Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle; Stand, sit, walk, bend, stoop, kneel, and reach; Climb up or down stairs; Able to reach above or below shoulders; Occasionally lift or move objects weighing up to 25 lbs; Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions; Be able to read write and interpret written documents; Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description $23.00/hr

Job DescriptionDescription: We are Hiring! Job Posting: Client Support Specialist- SORP Department: Aging Services- SORP Employment Type: Per Diem Schedule: Per Diem- Various Salary: $18.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provides non-medical home support and transportation to program clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Key Responsibilities: The priority or frequency of transportation vs in-home support will vary per program position (home cost center). Each staff person might be requested to be back up to a different program and to be flexible to fill in work time to give our participants the best support possible. Transport clients to necessary appointments providing advocacy and support as needed. Provide client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, essential errands and light chores. May provide housekeeping services to clients such as make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making a list of needed cleaning items or grocery items; laundering, ironing; grocery shopping. Must be able to lift and carry at least 20 pounds and use stairs. Provides supervision services to clients (respite for caregivers). Monitor client's safety. Manages client contributions as needed. Confirm rides/service with clients 24 hours prior to providing service. Schedules appointments and necessary follow-up for assigned clients as needed. Responds to calls from assigned clients within designated timeframes. Keep clients appraised of available community resources and facilitate referrals. Requirements: Qualifications: High School diploma or equivalent. Possession of a valid NYS Driver's license and use of a registered, insured, and reliable vehicle. Cars with four doors and or small SUVs preferred. One year of driving experience and familiarity with the city of Rochester and surrounding areas. Bi-lingual skill to support client population REQUIRED (Spanish, Ukrainian, Dari, Swahili, Karen, or Nepali) Willingness to travel and meet with clients in all areas where services are offered. A relevant combination of education and experience will be considered. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

We're Hiring! Job Title: Peer Mentor, Permanency Resource Center (PRC) Department: Children, Youth and Family Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Connects families to resources such as parent training/education and assists the individual's/family's personal growth and development while enhancing the stability of their social network. Facilitate support groups and organize events to best connect families within the community. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment Essential Duties and Responsibilities Assesses client(s) to determines what education and community supports will benefit the family Provides emotional support from families with similar experiences. Shares tips and techniques for caregiving. Develops and conducts monthly support groups. Plans and implements family community events. Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance. Informs case manager of scheduled support groups and family events. Participates in consistent supervision, ongoing staff training, and program development. Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families. Completes required record documentation in accordance with Program Policies and Procedures. Works collaboratively with Case Managers to support the needs of the youth and families. Completes assessment to find best fit for social and community interaction. Maintains and communicates attendance to groups and events. Coordinates service delivery and complete required pre/post-test, evaluations. Participates in relevant Agency meetings and/or training. Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements Qualifications Education: High School Diploma or Equivalency. Experience: Experience in facilitating support and educational groups. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Willingness to travel within the region. Some late afternoons or evenings may be required. Demonstrate commitment to Agency Mission Statement. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Salary Description $20.00 / hour