Case Manager - Permanency Resource Center
Case manager job at Catholic Charities Family and Community Services
We are Hiring!
Job Posting: Case Manager - Permanency Resource Center (PRC)
Department: Children, Youth, and Family Services
Employment Type: Full Time
Schedule: Monday - Friday Daytime
Salary: $22.50 - $24.00 / hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual's/family's personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Provides therapeutic services to families primarily though home visits.
Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed.
Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy.
Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach.
Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships.
Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services
Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services.
Attends local community events to educate community and obtain program referrals.
Stays up to date on community resources and services that can benefit parents and children in the program.
Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance.
Informs supervisor in a timely fashion about significant events related to client issues.
Participates in consistent supervision, ongoing staff training, and program development.
Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families.
Completes required record documentation in accordance with Program Policies and Procedures.
Documents significant interventions in case records.
Completes strength-based assessments and needs analysis with individual/family.
In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings.
Coordinate service delivery and complete required pre/post-test, evaluations, and screenings
Completes all documentation within required timelines.
Participates in relevant Agency meetings and/or trainings.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements
Qualifications
Education: Bachelor's degree in social sciences or social work degree. Combination of relevant education and experience will be considered.
Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Willingness to travel within the region.
Some late afternoons or evenings may be required.
Demonstrate commitment to Agency Mission Statement.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program.
Ability to meet the following physical requirements with or without reasonable accommodation:
Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
Stand, sit, walk, bend, stoop, kneel, and reach;
Climb up or down stairs;
Able to reach above or below shoulders;
Occasionally lift or move objects weighing up to 10 lbs.;
Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
Be able to read write and interpret written documents;
Salary Description $22.50 - $24.00 / hour
Case Manager - Kinship
Case manager job at Catholic Charities Family and Community Services
Job Details Entry 1099 Jay Street - Rochester, NY Full Time Bachelors Degree $21.50 - $22.80 Hourly Over 50% Day Family ServicesDescription
General Description
Under regular supervision, provides treatment through a variety of therapeutic modalities to kinship families to preserve continued safety, well-being, and permanency of the child(ren) in the home; maintains standards as defined by NASW Code of Ethics. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Provides therapeutic services to families primarily through home visits
Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed
Provide brief case management, information, and referral to a smaller population of families
Serve as group co-facilitator for Kinship families utilizing PASTA curriculum
Develop and implement community activities for intergenerational families enrolled in the program
Works collaboratively with Monroe and Wayne County agencies and NYS Kinship Navigator Program
Perform assessments, PSS, ACEs, FAF and other information gathering tools.
Attend local community events to educate community and obtain program referrals
Meets regularly with supervisor to evaluate and implement professional growth in practice and performance.
Inform supervisor in a timely fashion about significant events related to client issues
Participate in consistent supervision, ongoing staff trainings, and program development.
Initiate professional development through reading and applying current, relevant literature, development of program activities for Kinship families
Completes required record documentation in accordance with program policies and procedures
Document significant interventions in case records
Coordinate service delivery and complete required pre/post- test, evaluations, and screenings
Completes all documentation within required timelines
Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned
Qualifications
Qualifications
Education: Bachelor's degree in Social Work required. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License. Use of own personal vehicle is required. Driving within Monroe and Wayne Counties required.
Experience: Two to three years of experience in the social work field.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Overnight Housing Case Aide (Homebase Phoenix)
Surprise, AZ jobs
Join Our Team at Native American Connections! Who We Are: Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care
grounded in respect and tradition. Our Mission: Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve. Why Work With Us?
When you join NAC, you're not just taking a job - you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures. What We Do:
Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
Affordable Housing: Safe, stable, and supportive housing options - from transitional housing to permanent low-income housing.
Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.
Our Values:
Health & Wellness | Quality | Accountability | Growth | Interconnectedness/Belonging | Community Now Hiring:
We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership. If you're passionate about social change, cultural advocacy, and serving diverse communities with dignity and care - NAC is the place for you. Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization Apply Today & Make a Difference Tomorrow:
Visit ************************************************* to view open positions and join our circle of care. Overnight Housing Case Aide Schedule: Friday & Saturday 11:00 PM to 7:00 AM Part time schedule - Sunday - Tuesday 3pm-11:30 pm Salary Range: $16.00 - $18.00 POSITION SUMMARY: The Home Base Youth Services Case Aide provides the necessary stability to the residents of the property through enforcement of community and program rules, life skills education, some case management services, and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties. RESPONSIBILITIES: Case management in these communities relies on the collaboration and communication of this case aide, case manager, property manager, and any other outside support systems.
Initiate contact with hard-to-engage residents.
Maintain the daily shift report and document all resident communications.
Complete job readiness tasks, such as assisting residents with online job applications and resume writing.
Organize and facilitate social activities, including creating flyers and promoting events.
Complete daily shift tasks, such as property safety walks and cleaning duties
Assist Maintenance in removing trash from a vacated unit. Clean/replenish soft goods when a unit is ready for move-in.
Manage inventory of soft goods. Notify the Property Manager when goods need to be ordered.
Collaborate on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through one-on-one education of the residents as needed.
Other duties as assigned.
EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:
High School Diploma or GED required.
WORK EXPERIENCE / SKILLS REQUIREMENT:
One year experience in service delivery or any combination of related education, professional training, or work experience that demonstrates the ability to successfully perform duties.
Knowledge of the economic, educational, and social problems of Native Americans and referral services
Must be able to work well with others in a team approach.
Excellent communication skills - written and oral
Experience in working with the Native American population preferred.
Possess and maintain a valid Arizona driver's license and reliable transportation.
MS Office skills
NATIVE AMERICAN PREFERENCE
Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be required.
DRUG FREE WORK PLACE
Native American Connections is a drug free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employee's judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.
FAIR LABOR STANDARDS ACT
This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per work week.
Housing Case Aide (Homebase Suprise)
Surprise, AZ jobs
Join Our Team at Native American Connections! Who We Are: Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care
grounded in respect and tradition. Our Mission: Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve. Why Work With Us?
When you join NAC, you're not just taking a job - you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures. What We Do:
Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
Affordable Housing: Safe, stable, and supportive housing options - from transitional housing to permanent low-income housing.
Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.
Our Values:
Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability Now Hiring:
We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership. If you're passionate about social change, cultural advocacy, and serving diverse communities with dignity and care - NAC is the place for you. Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization Apply Today & Make a Difference Tomorrow:
Visit ************************************************* to view open positions and join our circle of care. Housing Case Aide Location: Homebase Surprise, 12215 W Bell Rd, Surprise, AZ 85378 Hours: Saturday -Wednesday 7am-3:30 pm
POSITION SUMMARY:
The Home Base Youth Services Case Aide provides the necessary stability to the residents of the property through enforcement of community and program rules, life skills education, some case management services, and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties.
RESPONSIBILITIES:
Case management at these communities relies on the collaboration and communication of this case aide, case manager, property manager and any other outside support systems.
Initiate contact with hard to engage resident.
Maintain the daily shift report and document all resident communications.
Complete job readiness tasks, such as assisting residents with online job applications and resume writing.
Organize and facilitate social activities, including creating flyers and promoting events.
Complete daily shift tasks, such as property safety walks and cleaning duties
Assist Maintenance in removing trash from a vacated unit. Clean/replenish soft goods when a unit is ready for move in.
Manage inventory of soft goods. Notify Property Manager when goods need to be ordered.
Collaborate on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through one-on-one education of the residents as needed.
Other duties as assigned.
EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:
High School Diploma or GED required.
WORK EXPERIENCE / SKILLS REQUIREMENT:
One year experience in service delivery or any combination of related education, professional training or work experience which demonstrates the ability to successfully perform duties.
Knowledge of the economic, educational, and social problems of Native Americans and referral services
Must be able to work well with others in a team approach.
Excellent communication skills - written and oral
Experience in working with the Native American population preferred.
Possess and maintain a valid Arizona driver license and reliable transportation.
MS Office skills
NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.
DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.
FAIR LABOR STANDARDS ACT:
This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.
CASE MANAGER - PERMANENCY RESOURCE CENTER
Case manager job at Catholic Charities Family and Community Services
Job DescriptionDescription:
We are Hiring!
Job Posting: Case Manager - Permanency Resource Center (PRC)
Department: Children, Youth, and Family Services
Employment Type: Full Time
Schedule: Monday - Friday Daytime
Salary: $22.50 - $24.00 / hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual's/family's personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Provides therapeutic services to families primarily though home visits.
Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed.
Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy.
Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach.
Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships.
Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services
Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services.
Attends local community events to educate community and obtain program referrals.
Stays up to date on community resources and services that can benefit parents and children in the program.
Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance.
Informs supervisor in a timely fashion about significant events related to client issues.
Participates in consistent supervision, ongoing staff training, and program development.
Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families.
Completes required record documentation in accordance with Program Policies and Procedures.
Documents significant interventions in case records.
Completes strength-based assessments and needs analysis with individual/family.
In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings.
Coordinate service delivery and complete required pre/post-test, evaluations, and screenings
Completes all documentation within required timelines.
Participates in relevant Agency meetings and/or trainings.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements:
Qualifications
Education: Bachelor's degree in social sciences or social work degree. Combination of relevant education and experience will be considered.
Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Willingness to travel within the region.
Some late afternoons or evenings may be required.
Demonstrate commitment to Agency Mission Statement.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program.
Ability to meet the following physical requirements with or without reasonable accommodation:
Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
Stand, sit, walk, bend, stoop, kneel, and reach;
Climb up or down stairs;
Able to reach above or below shoulders;
Occasionally lift or move objects weighing up to 10 lbs.;
Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
Be able to read write and interpret written documents;
Case Manager - Refugee Health Promotion (Rhp)
Case manager job at Catholic Charities Family and Community Services
Full-time Description
We are Hiring!
Job Posting: CASE MANAGER - REFUGEE HEALTH PROMOTION (RHP)
Department: Refugee
Employment Type: Full-Time
Schedule: Monday thru Friday 9am to 5pm
Salary: $20 to $22/hr
General Description
The Health Case Manager provides comprehensive health case management for refugee clients identified as having special health needs. Working collaboratively with departmental colleagues, this role ensures that vulnerable clients have access to both mental health care and specialized services available in the community. The Health Case Manager fosters consistent, collaborative communication across program staff and maintains a trauma-informed care environment to support client wellbeing.
Essential Duties and Responsibilities
Maintain a caseload of clients and ensure all case files are complete and compliant with agency, departmental, regulatory, and funder guidelines.
Conduct relevant screenings and assessments, including but not limited to psychosocial, mental health, financial, and employment status.
Develop, implement, and monitor comprehensive, solution-focused service plans with measurable goals.
Assist in discharge planning to ensure safe and effective transitions.
Facilitates, transports and accompanies clients to relevant appointments, activities, or meetings as needed.
Support clients in understanding and meeting the expectations of service providers.
Connect clients with opportunities for social support, such as recreational activities, faith-based groups, or peer-support programs.
Provide educational guidance on topics that promote client self-sufficiency.
Collaborate with referring agencies, funders, and internal staff to effectively address client needs.
Maintain regular communication with service providers to coordinate benefits and address treatment needs.
Report urgent client concerns or incidents promptly and in accordance with established protocols.
Advocate for clients by completing letters of request, referral forms, and eligibility documentation for charitable organizations and public agencies.
Maintain current knowledge of community resources and connect clients to appropriate opportunities and services.
Document all case activity in agency-approved databases or online platforms in compliance with regulatory standards.
Meet or exceed productivity and documentation standards to support the agency's financial stability.
Notify supervisor of significant client-related events and follow the program's incident reporting procedures.
Participate in program, departmental, and agency-wide meetings, case reviews, and training sessions.
Engage in professional development through continuing education, workshops, conferences, and independent learning.
Maintain up-to-date knowledge of relevant regulations, standards, and best practices for serving the client population.
Attend interagency meetings and represent the agency in community and provider forums as needed.
Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs.
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan.
Other duties as assigned.
Qualifications
Education: A minimum of associate's degree in social work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's license and the ability to conduct home visits. Valid PPD screening available.
Experience: Preferred minimum 1 - 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems are helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description $20.00 - $22.00/hour
HEALTH AND WELLNESS CASE MANAGER
Case manager job at Catholic Charities Family and Community Services
Job DescriptionDescription:
We are Hiring!
Job Posting: HEALTH AND WELLNESS CASE MANAGER
Department: Refugee and Immigration Services
Employment Type: Full-Time 40 hours
Schedule: Monday thru Friday, 9am to 5pm
Salary: $20.00 to $22.00hr
General Description
Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines.
Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status.
Creates, implements, and monitors comprehensive, solution-focused service plans and goals.
Assists in discharge planning to assure a safe transition.
Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required.
Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers.
Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement.
May deliver instructions in various topics that support client's ability to become self-sufficient.
Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs.
Maintains regular contact to coordinate client benefits and address all other treatment needs.
Reports to service providers about significant individual behavior or events that will require an immediate response.
Acquire concrete resources to meet individual needs.
Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for.
Knowledgeable about community resources and able to link clients to these opportunities and services.
Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards.
Participates in relevant Agency meetings and ongoing development of professional knowledge and skills.
Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards.
Informs supervisor of significant events / issues related to clients as appropriate, and follows program's defined incident reporting process as required.
Attends regular program and departmental meetings, case review, and agency meetings/trainings.
Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings.
Maintains knowledge of regulations and standards that govern client population.
Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Bachelor's Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License. Valid PPD screening available.
Experience: Preferred minimum 1 - 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements:
Health And Wellness Case Manager
Case manager job at Catholic Charities Family and Community Services
Full-time Description
We are Hiring!
Job Posting: HEALTH AND WELLNESS CASE MANAGER
Department: Refugee and Immigration Services
Employment Type: Full-Time 40 hours
Schedule: Monday thru Friday, 9am to 5pm
Salary: $20.00 to $22.00hr
General Description
Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines.
Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status.
Creates, implements, and monitors comprehensive, solution-focused service plans and goals.
Assists in discharge planning to assure a safe transition.
Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required.
Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers.
Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement.
May deliver instructions in various topics that support client's ability to become self-sufficient.
Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs.
Maintains regular contact to coordinate client benefits and address all other treatment needs.
Reports to service providers about significant individual behavior or events that will require an immediate response.
Acquire concrete resources to meet individual needs.
Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for.
Knowledgeable about community resources and able to link clients to these opportunities and services.
Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards.
Participates in relevant Agency meetings and ongoing development of professional knowledge and skills.
Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards.
Informs supervisor of significant events / issues related to clients as appropriate, and follows program's defined incident reporting process as required.
Attends regular program and departmental meetings, case review, and agency meetings/trainings.
Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings.
Maintains knowledge of regulations and standards that govern client population.
Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Bachelor's Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License. Valid PPD screening available.
Experience: Preferred minimum 1 - 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description $20.00 - $22.00/hour
Case Manager - Aging Services
Case manager job at Catholic Charities Family and Community Services
Full-time, Part-time Description
We are Hiring!
Job Posting: Case Manager- EISEP
Department: Care Coordination- Aging and Adult Services
Employment Type: Full-Time OR Part-Time
Schedule: Monday- Friday (40 hours) OR Monday- Friday (20 hours)
Salary: $22.00/hr.
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Under direction provides case management services to functionally impaired older adults. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Provides case management services to functionally impaired elderly.
Screens individuals for program eligibility.
Conducts in-home psychosocial assessments to determine client need and financial status with client and caregiver.
Completes full assessments on computer.
Develop and implement comprehensive care plans.
Authorizes and arranges for home care through contracted Aide Agencies/Day Programs.
Authorizes for payment of bills by tracking services.
Monitors clients and services in accordance with state regulations.
Develops and implements appropriate discharge plans.
Keeps up-to-date records and documents according to policy.
Acquires knowledge of EISEP regulations and standards.
Keeps updated on new regulations and standards set by State Office for Aging.
Acquires up-to-date knowledge of aging services and professional practices through reading and attending seminars, workshops and conferences.
Participate in staff meetings and case reviews.
Complete all statistics and write reports in a thorough and timely fashion.
Conducts outreach and public relation activities as requested.
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned
#INSJ
Requirements
Qualifications
Education: Bachelor's degree in human services or related field OR Registered Nurse with one year experience in the field of Aging. (BSW preferred).
Equivalent combination of education and experience will be considered.
**
Credentials: Valid NYS Driver's license with reliable transportation. Bilingual in Spanish preferred. New York State online Case Manager Certificate preferred or willingness to complete training course within first four months of hire.
Experience: 2 years in Human Services, preferably in the field of Aging.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description 22.00
Case Manager - Refugee Post Resettlement
Case manager job at Catholic Charities Family and Community Services
Job Details Entry 87 North Clinton Ave - Rochester, NY Full Time Associates Degree $20.50 - $21.50 Hourly Up to 20% DayDescription
Job Title: Refugee Post-resettlement Case Manager
Department: Refugee, Immigration, and Employment (RIES)
Reports to: Post-resettlement Program Manager
FLSA Status: Non-Exempt
WC Code:
EEOC Code:
Grade Level:
General Description
Under general supervision from the Program Manager, the Post-resettlement Case Manager provides transitional services for refugees and other eligible participants in the New York State Refugee Resettlement Assistance Program. The Transitional Case Manager works in coordination with other agency staff as well as community partners, volunteers, and service providers to connect refugees with appropriate services to help them attain self-sufficiency.
Essential Duties and Responsibilities
Provides appropriate information in response to queries regarding program services.
Screens potential clients for eligibility for state, federal or other programs
Provides intake and completes program applications.
Conducts needs assessment to eligible clients.
Provides referral to appropriate departmental, agency, or external programs.
Provides direct assistance services including counseling, advocacy, intervention, facilitation, transportation, health case management, and other program allowable services.
Documents service provision through case log entries, maintains client casefiles, and secures appropriate documentation per program requirements.
Enters and updates client and program data in program, NY state database, and other tracking platforms.
Participates in regular program quality assurance practices and keeps track of quality assurance activities.
Assists the program in preparing for internal and funder monitoring.
Adheres to agency case management principles, resettlement program service delivery philosophy, and internal program manuals.
Helps with case management services in resettlement program if needed.
Assists in the preparation and submission of required reports.
Maintains the confidentiality of all client records per the requirements of HIPAA.
Participates in strategic planning and program development as well as in meetings and staff training activities.
Is actively involved and committed to accessing community resources.
Is aware of and actively supports the agency's cultural competence goals, efforts, and activities.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Qualifications
Education: Bachelor's Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License and use of a registered and reliable vehicle.
Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and at least one additional language is also preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.
CASE MANAGER - REFUGEE POST RESETTLEMENT
Case manager job at Catholic Charities Family and Community Services
Job DescriptionDescription:
We are Hiring!
Job Posting: Refugee Post-Resettlement Case Manager
Department: Refugee, Immigration, and Employment (RIES)
Employment Type: Full Time
Salary: $20.50 - $21.50 / hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Under general supervision from the Program Manager, the Post-resettlement Case Manager provides transitional services for refugees and other eligible participants in the New York State Refugee Resettlement Assistance Program. The Transitional Case Manager works in coordination with other agency staff as well as community partners, volunteers, and service providers to connect refugees with appropriate services to help them attain self-sufficiency.
Essential Duties and Responsibilities
Provides appropriate information in response to queries regarding program services.
Screens potential clients for eligibility for state, federal or other programs
Provides intake and completes program applications.
Conducts needs assessment to eligible clients.
Provides referral to appropriate departmental, agency, or external programs.
Provides direct assistance services including counseling, advocacy, intervention, facilitation, transportation, and other program allowable services.
Documents service provision through case log entries, maintains client casefiles, and secures appropriate documentation per program requirements.
Enters and updates client and program data in program, NY state database, and other tracking platforms.
Participates in regular program quality assurance practices and keeps track of quality assurance activities.
Assists the program in preparing for internal and funder monitoring.
Adheres to agency case management principles, resettlement program service delivery philosophy, and internal program manuals.
Helps with case management services in resettlement program if needed.
Assists in the preparation and submission of required reports.
Maintains the confidentiality of all client records per the requirements of HIPAA.
Participates in strategic planning and program development as well as in meetings and staff training activities.
Is actively involved and committed to accessing community resources.
Is aware of and actively supports the agency's cultural competence goals, efforts, and activities.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements:
Qualifications
Education: Bachelor's Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License and use of a registered and reliable vehicle.
Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and at least one additional language is also preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.
Case Manager - Refugee Post Resettlement
Case manager job at Catholic Charities Family and Community Services
We are Hiring!
Job Posting: Refugee Post-Resettlement Case Manager
Department: Refugee, Immigration, and Employment (RIES)
Employment Type: Full Time
Salary: $20.50 - $21.50 / hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Under general supervision from the Program Manager, the Post-resettlement Case Manager provides transitional services for refugees and other eligible participants in the New York State Refugee Resettlement Assistance Program. The Transitional Case Manager works in coordination with other agency staff as well as community partners, volunteers, and service providers to connect refugees with appropriate services to help them attain self-sufficiency.
Essential Duties and Responsibilities
Provides appropriate information in response to queries regarding program services.
Screens potential clients for eligibility for state, federal or other programs
Provides intake and completes program applications.
Conducts needs assessment to eligible clients.
Provides referral to appropriate departmental, agency, or external programs.
Provides direct assistance services including counseling, advocacy, intervention, facilitation, transportation, and other program allowable services.
Documents service provision through case log entries, maintains client casefiles, and secures appropriate documentation per program requirements.
Enters and updates client and program data in program, NY state database, and other tracking platforms.
Participates in regular program quality assurance practices and keeps track of quality assurance activities.
Assists the program in preparing for internal and funder monitoring.
Adheres to agency case management principles, resettlement program service delivery philosophy, and internal program manuals.
Helps with case management services in resettlement program if needed.
Assists in the preparation and submission of required reports.
Maintains the confidentiality of all client records per the requirements of HIPAA.
Participates in strategic planning and program development as well as in meetings and staff training activities.
Is actively involved and committed to accessing community resources.
Is aware of and actively supports the agency's cultural competence goals, efforts, and activities.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements
Qualifications
Education: Bachelor's Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License and use of a registered and reliable vehicle.
Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and at least one additional language is also preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.
Salary Description $20.50 - $21.50 / hour
RHP Health Case Manager
Case manager job at Catholic Charities Family and Community Services
Job Details Entry 87 North Clinton Ave - Rochester, NY Full Time Associates Degree $20.00 - $21.25 Hourly DayRHP Health Case Manager
The Health Case Manager provides comprehensive health case management for refugee clients identified as having special health needs. Working collaboratively with departmental colleagues, this role ensures that vulnerable clients have access to both mental health care and specialized services available in the community. The Health Case Manager fosters consistent, collaborative communication across program staff and maintains a trauma-informed care environment to support client wellbeing.
RHP Health Case Manager
Education: A minimum of associate's degree in social work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License. Valid PPD screening available.
Experience: Preferred minimum 1 - 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems are helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible.
Case Manager, Crs
Case manager job at Catholic Charities Family and Community Services
Full-time Description
We are Hiring!
Job Posting: CASE MANAGER, CRS
Employment Type: Full-Time
Schedule: Monday thru Friday 8am to 4pm
Salary: $19 to $21/hr depending on experience
General Description
The primary goal of this project will be promoting housing and food security in a crisis and providing case management to support long term self-sufficiency. This position is responsible for intake and eligibility assessment for assistance with housing or food during a crisis, as well as providing case management to clients who have received assistance from our program. This position also effectively supports ongoing and collaborative communication amongst all program staff and is responsible for supporting a culturally competent & trauma informed environment for clients and teammates.
Essential Duties and Responsibilities
Works independently to manage schedule and prioritize key tasks to complete them in a timely manner.
Contributes perspective to the development & improvement of program procedures, reporting problems & barriers while performing duties.
Uses experience, training & skills to provide care in a culturally competent and trauma informed way to our clients. Showing empathy and understanding to clients and providing care and services without judgment or prejudice.
Maintain a customer service mindset with referring staff (internal & external) while collaborating with other staff in a client's care team to creatively meet program requirements and meet client needs together.
Maintain a working knowledge of available resources & agencies in the community that can support a variety of client needs.
Participates in relevant Agency meetings and/or trainings.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Delivery of Referral & Intake Procedures
Approaching and understanding client situation in ways that respect traumas they may have experienced and centers their needs & preferences.
Completes eligibility assessments to make informed decision to assist client for available services or resources on a case-by-case basis
Set client expectations up-front about requirements, including the deadlines, documents they must provide, and when they can expect a decision.
Provision of Case Preparation Assistance
Assists participants in understanding and meeting requirements for eligibility to receive CRS services, as set out in funder regulations.
Collects and reviews participant's submitted documentation in order to secure services.
Collaborate and communicate all interested parties to creatively remove barriers while meeting program requirements.
Provides regular and on-going communication with participants regarding outstanding requirements, deadlines for submission, clarifying information needed and the adjudication of the participant's case.
Works with program supervisor during case review to finalize a client's case and ensure all eligibility requirements are met.
Provision of Services
Provides notice to involved parties of case approval and intention to provide services on behalf of the participant and follow through make sure disbursement of services were provided and tracked. (i.e. the check was mailed)
Completes funder required baseline assessments (HMIS, Social Determinants of Health) to begin case management & follow up services.
Provision of Follow-up Case Management Activities
Provides follow-up assessments to monitor state of participant's progress towards program goals
Provides guidance and referrals as necessary to support client's stated goals.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Bachelor's Degree in Human Services or related field preferred.
Credentials: N/A
Experience: At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting. Must have experience with Microsoft Office. The equivalent combination of experience and education will be considered.
Equivalent combination of education and experience will be considered.
**
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete tasks with minimal direction,
An ability to work efficiently and effectively and meet deadlines under pressure
Ongoing development of self-awareness and techniques for managing stress
Ability to maintain confidentiality, following relevant regulatory trainings
Verbal/Written communication skills
Demonstrates behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques (trauma informed, conflict resolution and de-escalation)
Access to reliable transportation to office & work events.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description $19 to $21/hr depending on experience
CASE MANAGER, CRS
Case manager job at Catholic Charities Family and Community Services
Job DescriptionDescription:
We are Hiring!
Job Posting: CASE MANAGER, CRS
Employment Type: Full-Time
Schedule: Monday thru Friday 8am to 4pm
Salary: $19 to $21/hr depending on experience
General Description
The primary goal of this project will be promoting housing and food security in a crisis and providing case management to support long term self-sufficiency. This position is responsible for intake and eligibility assessment for assistance with housing or food during a crisis, as well as providing case management to clients who have received assistance from our program. This position also effectively supports ongoing and collaborative communication amongst all program staff and is responsible for supporting a culturally competent & trauma informed environment for clients and teammates.
Essential Duties and Responsibilities
Works independently to manage schedule and prioritize key tasks to complete them in a timely manner.
Contributes perspective to the development & improvement of program procedures, reporting problems & barriers while performing duties.
Uses experience, training & skills to provide care in a culturally competent and trauma informed way to our clients. Showing empathy and understanding to clients and providing care and services without judgment or prejudice.
Maintain a customer service mindset with referring staff (internal & external) while collaborating with other staff in a client's care team to creatively meet program requirements and meet client needs together.
Maintain a working knowledge of available resources & agencies in the community that can support a variety of client needs.
Participates in relevant Agency meetings and/or trainings.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Delivery of Referral & Intake Procedures
Approaching and understanding client situation in ways that respect traumas they may have experienced and centers their needs & preferences.
Completes eligibility assessments to make informed decision to assist client for available services or resources on a case-by-case basis
Set client expectations up-front about requirements, including the deadlines, documents they must provide, and when they can expect a decision.
Provision of Case Preparation Assistance
Assists participants in understanding and meeting requirements for eligibility to receive CRS services, as set out in funder regulations.
Collects and reviews participant's submitted documentation in order to secure services.
Collaborate and communicate all interested parties to creatively remove barriers while meeting program requirements.
Provides regular and on-going communication with participants regarding outstanding requirements, deadlines for submission, clarifying information needed and the adjudication of the participant's case.
Works with program supervisor during case review to finalize a client's case and ensure all eligibility requirements are met.
Provision of Services
Provides notice to involved parties of case approval and intention to provide services on behalf of the participant and follow through make sure disbursement of services were provided and tracked. (i.e. the check was mailed)
Completes funder required baseline assessments (HMIS, Social Determinants of Health) to begin case management & follow up services.
Provision of Follow-up Case Management Activities
Provides follow-up assessments to monitor state of participant's progress towards program goals
Provides guidance and referrals as necessary to support client's stated goals.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Bachelor's Degree in Human Services or related field preferred.
Credentials: N/A
Experience: At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting. Must have experience with Microsoft Office. The equivalent combination of experience and education will be considered.
Equivalent combination of education and experience will be considered.
**
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete tasks with minimal direction,
An ability to work efficiently and effectively and meet deadlines under pressure
Ongoing development of self-awareness and techniques for managing stress
Ability to maintain confidentiality, following relevant regulatory trainings
Verbal/Written communication skills
Demonstrates behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques (trauma informed, conflict resolution and de-escalation)
Access to reliable transportation to office & work events.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements:
CASE MANAGER - UKRAINIAN PROGRAM
Case manager job at Catholic Charities Family and Community Services
Job DescriptionDescription:
We are Hiring!
Job Posting: Case Manager - Ukrainian Program
Department: Refugee, Immigration, and Employment (RIES)
Employment Type: Full Time
Salary: $20.50 - $21.50 / hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Under general supervision, the Ukrainian Program Case Manager provides intensive case management to Ukrainian clients. Working in concert with agency staff, volunteers and external partners, the case manager ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case manager effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
In close coordination with resettlement program team members ensures and documents the timely provision of all required services per the standards and requirements outlined by funders and other governing bodies.
Prepares friends & relatives of cases to assist in the delivery of services and material goods.
Provides airport reception services if necessary.
Provides and/or coordinates basic needs requirements - food, clothing, home furnishings and personal items.
Facilitates clients' placement in suitable housing.
Conducts intake, orientation, and assessment of clients.
Formulates service plan and coordinates all service provision according to requirements.
Facilitates and coordinates clients' access to identified services providers in the fields of health, education, public benefits, employment, and other community resources as described in service plan.
Conducts home visits and home inspections to ensure welfare of clients as well as adequacy of services, housing, and basic needs support.
Secures payments to vendors and clients and maintains individual client direct assistance budgets.
Documents all services in client case logs and maintains individual case files strictly according to funder and agency requirements.
Adheres to agency case management principles, funder service delivery philosophy, and internal program manuals.
Participates in program, department, and agency initiatives aimed at quality improvement and routine program maintenance.
Attends regular inter-departmental and other agency staff supervisory and informational meetings and trainings.
Assists program management and other staff in preparation of routine reports and the completion of various program related administrative tasks.
Participates in strategic planning, program improvement work groups, client/stakeholder satisfaction surveys, peer review and other activities as requested by supervisor.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact in our community!
***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Requirements:
Qualifications
Education: Bachelor's Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver's License and use of a registered and reliable vehicle.
Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and Ukrainian is also preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.
Case Manager - USARA Program
Case manager job at Catholic Charities Family and Community Services
Job Details 87 North Clinton Ave - Rochester, NY Full Time Associates Degree $20.50 - $20.50 Hourly Over 50% Day Family ServicesUkrainian Case Manager
In system
Case Aide- Shahbaz
Case manager job at Catholic Charities Family and Community Services
Full-time Description
We are Hiring!
Job Posting: Shahbaz Case Aide
Department: Housing Services
Employment Type: Full-Time
Schedule: Sunday- Thursday 3:00 pm-11:00 pm
Salary: $19.25-19.75/hr.
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
Under general supervision, provide non-medical, in-home support services to program participants and program operations. Utilizes Shahbaz philosophy to provide quality support for up to 45 participants at Marketplace Apartments.
Essential Duties and Responsibilities
Provides or assists with housekeeping or personal care services to clients.
Make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making lists of needed cleaning items or grocery items; laundering, ironing; grocery shopping, bringing out the garbage, helping to organize living space.
Provides supervision services to clients.
Monitor client's safety.
Helps them to engage in activities
Communicates any concerns to team members
Maintains accurate activity records.
Follows established procedures and policies for program.
Completes case notes electronically.
Keeps accurate mileage and timesheet records.
Supports programmatic operations
Back up for phones, report preparation, mail, on call coverage, and data maintenance.
Administrative tasks such as copying, faxing, organizing, and chart maintenance.
Assist with program meetings and events
Maintains a positive and clean common space for the program activities.
Attends and actively participates in required program, department, agency meetings and training.
Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other responsibilities as requested by supervisor
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
Other duties as assigned
Requirements
Qualifications
Education: High School Diploma minimum and ability to communicate in English verbally and in writing.
Credentials:
Valid and clean NYS Driver's License
Experience: One year of experience in human services, hands on personal care/housekeeping, client care, recreation, or customer service required. Experience with older populations preferred.
Special Requirements
Must have access to a vehicle and have ability to drive/support clients with appointments within the community.
Must be able to lift 20 pounds.
Top Benefits and Perks:
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description 19.25-19.75
STEHP Case Aide
Case manager job at Catholic Charities Family and Community Services
Job Details Entry Son House - Rochester, NY Full Time High School Diploma or GED $19.40 - $19.40 Hourly Day Housing/Stabilization Services Description
STEHP Case Aide is an entry-level role in social services, providing support to case managers or social workers in assisting clients the following:
Assist clients in filling out forms and conducting intakes, applications, and other necessary documentation.
Conduct initial interviews to gather information from clients for case managers.
Provide clients with information about available services and resources.
Maintain accurate and up-to-date case files and client records.
Prepare, organize, and file documentation as required by case managers.
Ensure confidentiality and compliance with legal and organizational standards.
Assist in coordinating appointments, and other logistical needs for clients.
Support clients in accessing community resources and services
Answer phone calls, respond to inquiries, and manage communications on behalf of case managers.
Assist in preparing reports, letters, and other documentation.
Handle data entry tasks and maintain databases related to client services.
Work closely with case managers, social workers, and other team members to support the delivery of services.
Participate in team meetings and contribute to case discussions.
Provide input on improving processes and client service delivery.
Qualifications
Highschool diploma/GED
Shahbaz Case Aide
Case manager job at Catholic Charities Family and Community Services
Job Details Marketplace Apartments - Rochester, NY Full Time High School Diploma or GED $17.25 - $18.00 Hourly Negligible Evening Housing/Stabilization Services Description
Under general supervision, provides non-medical, in-home support services to program participants and program operations. Utilizes Shahbaz philosophy to provide quality support for up to 45 participants at Marketplace Apartments.
Special Requirements
Must have access to a vehicle and have ability to drive/support clients with appointments within the community.
Must be able to lift 20 pounds.
Essential Duties and Responsibilities - to improve the quality of life and empower the residents
Provides or assists with housekeeping or personal care services to clients.
Make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; prepare light meals; make list of needed cleaning items or grocery items; laundering, ironing; grocery shopping, brings out the garbage, helps to organize living space
Provides supervision services to clients.
Monitor client's safety.
Helps them to engage in activities
Communicates any concerns to team members
Maintains accurate activity records.
Follows established procedures and policies for program.
Completes case notes electronically.
Keeps accurate mileage and timesheet records.
Supports programmatic operations
Back up for phones, report preparation, mail, on call coverage, and data maintenance.
Administrative tasks such as copying, faxing, organizing, and chart maintenance.
Assist with program meetings and events
Maintains a positive and clean common space for program activities
Attends and actively participates in required program, department, agency meetings and trainings.
Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other responsibilities as requested by supervisor
Qualifications
Education: High School Diploma minimum and ability to communicate in English verbally and in writing.
Credentials: Valid and clean NYS Driver's License.
Experience: One year of experience in human services, hands on personal care/housekeeping, client care, recreation, or customer service required. Experience with older populations preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light to heavy lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance program.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees will follow other instructions and perform other related duties as required.
***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet