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Catholic Medical Center Remote jobs - 180 jobs

  • Bilingual Quality Analyst - Remote

    Maximus 4.3company rating

    Manchester, NH jobs

    Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English. This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. - Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. - Assist the center with taking calls as needed to support operations and maintain service levels. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. - Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. - Maintain strong organizational skills to effectively track monitors across different lines of business - Collaborate in the development and revision of procedures in response to operational changes. - Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. - Make recommendations based on data analysis to enhance performance and service delivery. - Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. - Assist in training initiatives aimed at improving agent performance and overall quality scores. - Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. - Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. - Take calls as needed to support center operations and maintain service levels. - Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. - Perform other duties as assigned by management. - Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 66,000.00
    $71k-98k yearly est. Easy Apply 6d ago
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  • Intern - Marketing & Communications Internship Opportunity

    Waypoint New Hampshire 4.1company rating

    Dover, NH jobs

    Join Waypoint as a Marketing & Communications Intern About Us At Waypoint, we believe work should feel meaningful, welcoming, and energizing. Our culture is rooted in belonging, integrity, respect, and flexibility-because when our team thrives, so do the families and communities we serve. Here, you'll be supported, valued, and inspired, all while knowing the work you contribute truly matters. When you join Waypoint, you don't just build your résumé…you fill your bucket. About the Opportunity Are you creative, curious, and ready to put your ideas into action? Waypoint is looking for a Marketing & Communications Intern for Spring 2026! (We are also able to accommodate summer or fall internships as well) This unpaid, for-credit internship is a chance to gain real-world experience while helping uplift thousands of children, youth, families, and seniors across New Hampshire. You'll collaborate with our Communications & Grants Team and get hands-on exposure to nearly every corner of nonprofit communications-from social media storytelling to campaign development to digital strategy. If you're excited to grow, learn, and make an impact, this is the place for you. What You'll Work On No coffee runs here-expect meaningful, creative, resume-worthy work like: Designing flyers, ads, social graphics, and marketing materials in Canva Creating engaging content and video reels for Facebook, Instagram, and LinkedIn Writing captivating copy for websites, emails, newsletters, and press releases Tracking and analyzing web + social analytics to inform strategy Supporting donor communication projects Proofreading and polishing marketing materials Assisting with website updates (bonus if you have WordPress/HTML experience!) Photographing events and capturing program stories Helping out with events and special projects Work Environment & Schedule Hybrid from our NH locations or fully remote Flexible hours Options for 72, 96, or 120-hour internships Fast-paced, collaborative, supportive, and yes-fun! You'll walk away with real skills in social media, design, branding, PR, community engagement, campaign planning, and an inside perspective on how a mission-driven agency communicates impact. What You Bring Passion for Waypoint's mission Junior or Senior standing in college Commitment to at least 72 hours over 12-14 weeks Excellent writing and communication skills Strong computer skills Experience with Canva and/or Adobe Creative Suite WordPress, web design, or HTML skills = a plus Reliability, enthusiasm, and willingness to learn Ability to collaborate and communicate clearly Ability to pass required background checks Ready to Love What You Do? Apply today at *********************** and start making a difference while building your future. We can't wait to meet you!
    $28k-35k yearly est. Auto-Apply 11d ago
  • Product Adoption Expert

    Zoom 4.6company rating

    Concord, NH jobs

    What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements. About the Team This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion. ResponsibilitiesDeployable Customer-Facing Engagements + Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms) + Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption + Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals + Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics Scalable & Programmatic Impact + Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources: + Micro-learnings and step-by-step guides + Comprehensive playbooks and success plans + Educational webinars and customer campaigns + Workflow and use case catalogs + Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions + Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use + Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers Success Metrics & KPIs + Product Adoption Growth: Increase percentage of customers actively using key features and workflows + Time-to-Adoption: Accelerate adoption timelines for new product rollouts + Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content + CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests + Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption Products Supported + AI and CAIC + Events and Webinars + Zoom Phone + Revenue Accelerator + Contact Center + Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar) + Zoom Workplace & Microsoft Better Together + Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
    $76.8k-186.2k yearly 30d ago
  • Medication Associate (Pharmacy Tech)

    Better Life Partners 3.6company rating

    Manchester, NH jobs

    Who we are:At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose. If you're looking to roll up your sleeves and meet hard challenges head-on, then we're looking for you. The role:Our organization is seeking a Medication Associate to join our Central Member Services department / Medication Management Team. This is a full-time position with a rapidly growing company that will be loaded with challenges, excitement, and opportunity. To be successful in this role, you will be able to have very acute attention to detail, thrive in a fast-paced, dynamic environment, and be able to provide excellent customer service. You are excited about our mission and committed to helping people through a sometimes difficult system. Ultimately, you will ensure our members receive their medications in a timely fashion. Schedule: the expected schedule for this role is 12:00pm est to 8:30pm est, Monday-Friday. This position is remote. Candidates must reside in one of the following states: District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia, or Connecticut.What you will do: Delivering quality customer service to members, responding to inquiries, questions, or requests, and referring them to the appropriate parties where necessary including inbound/outbound calls, text, and email Coordinate with members, Member Service Associates, medical providers, insurance companies, and pharmacy staff to ensure accurate prescriptions Ability to troubleshoot complex issues with pharmacies and insurance companies to ensure medication is available when needed Review and interpret medication history data from all available sources, including the Prescription Drug Monitoring Program (PDMP) Processing bulk electronic prescriptions and evaluating in the internal system for completeness and accuracy Recording medical histories while maintaining confidentiality and compliance with HIPAA and 42 CFR Part 2 regulations Determine the need for Prior Authorizations and process as required Troubleshoot these issues when necessary You are a good fit if you have: Proven work experience in a pharmacy, medical office, or hospital or similar role A pharmacy technician certification (CPhT) or a licensed practical nurse (LPN) / licensed vocational nurse (LVN) license Familiarity with the medication prescribing life cycle Inbound call experience required It will also be great if you have: Excellent communication skills Strong attention to detail The ability to use a computer and navigate multiple systems simultaneously Necessary math skills for calculating complex medication quantities and durations Extensive customer service experience; comfortability with speaking over the phone, texting, and emailing Experience working in a fast-paced work environment, remote work a plus Must be dependable Ability to work effectively in a close-knit team and independently Work location requirements: BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they're located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs. When working from home, the requirements include: Must have reliable internet service with a fast upload/download ability Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions In addition to a competitive compensation package, we're offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose. We're a recovery-friendly workplace that values family life, diversity, equity, and inclusion.
    $194k-305k yearly est. Auto-Apply 60d+ ago
  • Young Adult Case Manager

    Center for Life Management 4.0company rating

    Salem, NH jobs

    Full-time Description Fulfill your purpose at CLM: ******************************************************** CLM provides the area's most comprehensive array of mental health services for children and their families. Our multi-disciplined treatment team works with individuals ages 15-26 who experience mental illness, serious emotional difficulties and first episode psychosis. The Young Adult Case Manager provides care planning, resource identification, benefit coordination, service monitoring, and community-based counseling support to assist clients with improving symptoms and behaviors that otherwise interfere with age-appropriate development, functioning and wellness goals. This is a full time, 40 hour per week position. Major Functional Areas and Description of Duties Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes. Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment. Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services. Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client's treatment plan. Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement. Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client's resiliency and recovery toward treatment goals. Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community. Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around family systems approach is provided to the client. Provide set case management contacts per month and functional support services as needed to meet client care (eligible for incentive pay upon exceeding productivity expectation). Serve on appropriate committees, both internal and external, as determined by supervisor. Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients. Execute all required services and timely documentation in accordance with agency policies and federal/state standards. Maintain professional memberships, licenses, accreditation, certifications, etc. Represent CLM in a professional and appropriate manner in all settings. Perform all other duties as assigned by supervisor. Physical Demands and Working Conditions The work will be primarily community-based to include visiting clients in their homes and in their environment. Additionally, work will be performed in the office and remote via telehealth. The ability to actively engage with children and conduct interactive play within a therapeutic setting is required. Manual dexterity is needed to use computers and standard office equipment. The ability to sit for extended periods of time is required. Reliable internet for remote work is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required for this role. Benefits At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include: Comprehensive health insurance (medical, dental, vision) Health Reimbursement Arrangement Flexible Spending Account Paid earned time (3 weeks in year one, caps at 6 weeks) Paid holidays (8) with bonus birthday holiday in your birth month 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment Life Insurance paid by company Short- and Long-Term Disability paid by company Accidental Death and Dismemberment Insurance paid by company Employee Assistance Program (EAP), accessible to staff and their natural supports Company issued cell phone and laptop as needed for role Scholarship for professional advancement Mileage reimbursement for applicable positions On the job training and continuing education opportunities Rewarding and supportive work environment with excellent opportunities for career growth Meaningful relationships with your co-workers and the individuals we serve Flexible work schedule Teamwork, teamwork and more teamwork! #CLMLP1 Requirements Bachelor's degree preferred however an associate's degree along with a minimum of two years of direct service in a related field may qualify. Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations. Proficient computer skills, specifically with all Microsoft office applications. Ability to document effectively and efficiently in course of clinical work. Ability to navigate an electronic health record. Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision. Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services. Effective communication skills, organizational skills, and ability to multi-task. Salary Description 26.00 per hour plus eligible for incentive pay
    $38k-46k yearly est. 60d+ ago
  • Sr Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Concord, NH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_Responsibilities_** + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Support team with call overflow and intake when needed + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 11d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Concord, NH jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 2d ago
  • General Neurologist - Hybrid Outpatient/Inpatient Practice (Concord Hospital - Laconia | Laconia, New Hampshire)

    Concord Hospital 4.6company rating

    Laconia, NH jobs

    Concord Hospital - Laconia is seeking a board-certified or board-eligible General Neurologist to join our collaborative team in the Lakes Region of New Hampshire. This role offers a hybrid 4-day, 40-hour schedule with an even outpatient/inpatient split, supported by an experienced system of care across Laconia and Concord. Practice Overview: Hybrid model: 50% outpatient, 50% inpatient consultative care Shared weekday call for inpatient service only - no nights/weekends Telestroke coverage provided by Telespecialists Inpatient support from hospitalists, ICU, ED, and Radiology Subspecialty interests welcomed and supported Candidate Qualifications: MD/DO with the ability to obtain a New Hampshire medical license New graduates encouraged to apply - strong mentorship available J1 Visa sponsorship available Compensation & Benefits: Competitive income guarantee with productivity incentives Comprehensive benefits package Relocation assistance and sign-on bonus Why Choose Laconia? Laconia offers the charm of a small city surrounded by New Hampshire's natural beauty. With four-season recreation, great schools, and no state income or sales tax, it's a wonderful place to live and work. Ranked among the top 10 states to live in by U.S. News & World Report Less than 2 hours to Boston; 1 hour to the White Mountains and Atlantic Coast Regional airport nearby in Manchester, NH (50 minutes) Eclectic dining, shopping, and arts scene About Concord Hospital: Concord Hospital is a nonprofit, 501(c)(3) organization committed to providing high-quality, compassionate care. The hospital system has received a 4-star rating from Charity Navigator, reflecting its strong financial health and commitment to accountability and transparency. The system operates three hospitals and invests significantly in community health initiatives. As a trusted employer in the region, Concord Hospital is dedicated to fostering a supportive and inclusive work environment. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical Demands and Work Environment Requirements The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. The employee is regularly required to hear and speak. The employee is frequently required to walk, sit, do repetitive motion and perform activities that require fine motor skills. The employee is occasionally required to bend, climb, reach, drive, smell, squat and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to airborne pathogens, bloodborne pathogens, and bodily fluids. The employee is occasionally exposed to airborne contaminants, radiation, chemotherapeutic agents, toxic or caustic chemicals, electrical hazards-shock, non-weather related heat or cold, variable weather conditions, moving mechanical parts and slippery surfaces. The noise level in the work environment is usually moderate.
    $157k-222k yearly est. Auto-Apply 60d+ ago
  • Project Manager - Strategic Workforce Analytics (Remote)

    Maximus 4.3company rating

    Manchester, NH jobs

    Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus #LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00
    $95k-133k yearly est. Easy Apply 9d ago
  • Fraud and Waste Investigator

    Humana 4.8company rating

    Concord, NH jobs

    **Become a part of our caring community and help us put health first** The Fraud and Waste Professional 2 is responsible for conducting comprehensive investigations of reported, alleged or suspected fraud involving Florida's Medicaid Program. The Fraud and Waste Professional 2 coordinates investigation with law enforcement authorities. Assembles evidence and documentation to support successful adjudication, where appropriate. Conducts on-site audits of provider records ensuring appropriateness of billing practices. Prepares complex investigative and audit reports. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree or equivalent work experience + Strong clinical experience to include multiple practice areas + At least 2 years of healthcare fraud investigations and auditing experience + Knowledge of healthcare payment methodologies + Strong organizational, interpersonal, and communication skills + Inquisitive nature with ability to analyze data to metrics + Computer literate (MS, Word, Excel, Access) + Strong personal and professional ethics + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Graduate degree and/or certifications (MBA, J.D., MSN, Clinical Certifications, CPC, CCS, CFE, AHFI). + Understanding of healthcare industry, claims processing and investigative process development. + Experience in a corporate environment and understanding of business operations **Additional Information** **Work at Home Requirements** - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Interview Format** As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue (formerly Modern Hire) to enhance our hiring and decision-making ability. Hire Vue (formerly Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $65,000 - $88,600 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-16-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $65k-88.6k yearly 27d ago
  • Licensed Psychologist

    The Stepping Stones Group 4.5company rating

    Portsmouth, NH jobs

    ERA PSYCH, a division of The Stepping Stones Group, is hiring immediately for a Part-time or Full-time Licensed Psychologist to join our Mental Health team in Portsmouth, NH and surrounding areas. We are looking for individuals who are diligent, organized and passionate about providing quality services to children and their families. The ideal candidate has experience administering psychological assessments to children and adolescents. Background in Autism Spectrum Disorder diagnostic assessments and experience administering the Autism Diagnosis Observation Schedule, Second Edition (ADOS-2) is highly desirable. This position can be hybrid or fully virtual, with assessments in person or all online. The Full-time position will conduct 8-10 assessments per month (in-person and/or virtual). The Part-time position will conduct 4-5 assessments per months (in-person and/or virtual). Psychologists can work as W2 fee-for-service employees or contractors and can be eligible for: Pay: $100,000+ per year Job Highlights * Medical/Dental benefits, 401k * Flexible work-schedule * Support for multi-state licensure * Supervision training opportunities Essential Duties and Responsibilities * Conduct initial clinical interviews * Administer, score, and interpret psychological tests * Report writing * Provide feedback sessions to patient, parents and/or caregivers Qualifications * Doctoral degree (PsyD or PhD) in Clinical, School or Counseling Psychology from an APA accredited program * Hold state psychologist license in good standing * At least 3 years of experience conducting pediatric psychological assessments About ERA PSYCH, a division of The Stepping Stones Group The Stepping Stones Group grew from a simple belief: That every child is born with a special set of gifts. Throughout our history, we have partnered with 14 mission-driven organizations that share in our vision. Together, we are transforming the lives of children and families, improving the quality of therapeutic and behavioral services, and joining with like-minded therapists, clinicians and educators in order to have a greater impact in our communities. Our passionate leadership team and expansive clinical support network ensure the delivery of the highest quality therapeutic and behavioral health services nationwide.
    $100k yearly 9d ago
  • Billing Manager (Remote) - Veterans Evaluation Services

    Maximus 4.3company rating

    Manchester, NH jobs

    Description & Requirements Maximus is currently hiring a Billing Manager to join the finance team on our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Billing Manager is responsible for providing critical support, management, and execution of the department's processes. The department is responsible for the review and approval of mission-critical vendor invoices and costs supporting operations. This involves monitoring, management, and guidance of staff, collaboration with third-party account managers and direct support of the Program Finance Leadership. The Billing manager oversees processes that ensure accuracy of vendor invoices & resolves discrepancies of contractually governed billed items, in addition to other duties as assigned. Must provide key analytical support and reconciliation of pre, current, and post billed items or various metrics as requested. This position will be a key liaison between Operations and Finance and will be responsible for providing direct support to the Finance organization within the Federal VES Program. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency. - Manage the project's quality assurance and training programs. - Monitor performance against key indicators established internally or by the clients - Responsible for cash application of premium payments, invoice and statement generation, mailing and financial reporting. - Responsible for daily and monthly financial reconciliation. - Ensure appropriate financial and system controls are operating in compliance with standard audit procedures. - Manage audits of operations. - Develop and implement operational policies and procedures in collaboration with other key stakeholders. - Establish and maintain effective relationships with clients and other external entities. - Monitor SLAs and hold team accountable for reviewing and approving third-party invoices - including validation of services performed - to ensure timely payment. - Work directly with third-party account managers to ensure records are reconciled; monitor troubleshooting and remediation as needed. - Support IT team with system enhancements or modifications of workflow with an objective of streamlining processes. - Candidates residing in the Eastern or Central Time Zones (EST/CST) highly preferred. - Must be willing and able to work over 40 hours when required by the responsibilities of the role. - Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to (****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 85,000.00 Maximum Salary $ 105,000.00
    $49k-70k yearly est. Easy Apply 10d ago
  • Access Supervisor, Inside Sales (Remote)

    Insulet 4.7company rating

    New Hampshire jobs

    This position supervises the day-to-day operations of the Insulet Corporation Inside Sales Access teams. The position will be responsible for leading and coaching the team, resolving escalated customer contacts, managing existing and new processes, and identifying and implementing continuous improvement opportunities through data analysis and project management within the pharmacy systems. The ideal candidate must demonstrate strong sales, customer service, computer skills, coordination, and planning abilities, and be able to work effectively in a key cross-functional role within Insulet Corporation and across external business partners. Responsibilities Provides supervision - ensuring call handling and documentation meet regulatory requirements within pharmacy guidelines. Supervise day-to-day operations for the Inside Sales Access team, serving as the primary escalation point for any questions or issues and managing processes within the pharmacy process. Define, manage, and implement enhancements to processes and systems to refine the Inside Sales structure. Preparation of daily, weekly, monthly, and quarterly reports. Manages daily call and task productivity, ensuring accountability to role expectations. Provides coaching and feedback in accordance with department and company goals. Manages Inside Sales Access quality program, conducting quality audits and calibration of quality scoring with the leadership team. Handles the most complex Customer complaints, escalations, and/or inquiries. Ensures adherence to Regulatory, Quality, Pharmacy, and accreditation standards. Reviews financial targets and is responsible for working with Sr Inside Sales Leadership to assist with meeting or exceeding goals and ensuring operating and expense commitments are met within Service Level Agreements. Participates in special projects and performs other duties as assigned. Performs other duties as assigned. Education and Experience Minimum Requirements: Bachelor's degree 5+ years of experience in an inside sales or contact center environment Preferred Skills and Competencies: Strong background in sales, the pharmacy channel, and call center operations that promote industry best practices and standards, including contact center metrics, workforce management, service quality management, and knowledge management. Customer Service experience in a medical or health-related environment is preferred. Knowledge of diabetes and experience supporting patients with diabetes is preferred. Experience providing remote support, particularly in a regulated environment. Physical Requirements: Requires sitting and standing associated with a typical office environment. Manual dexterity needed for using a calculator and computer keyboard. Lightweight lifting may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position may require occasional travel. If you're ready to be a part of a company that's changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people's lives. Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired) Additional Information: Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $56,300.00 - $84,425.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)
    $56.3k-84.4k yearly Auto-Apply 10d ago
  • Licensed Crisis Counselor - Fully Remote in Merrimack, New Hampshire

    Protocall Services 3.9company rating

    Merrimack, NH jobs

    Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in NH and hold one of the following): LCMHC-C LICSW-C LMFT-C LCMHC LMFT LICSW LP Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, New Hampshire residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $52k-69k yearly est. 19d ago
  • NH Licensed Registered Dietitian - 1099/PT/Remote

    Telemed2U 3.6company rating

    New Hampshire jobs

    About the role The Registered Dietician serves as an expert and resource for in the area of nutrition and diabetes self-management assessment, education, and follow up. The position operates in the clinical setting and works directly with patients one on one. The main goal for the RD/CDE is to equip the patient with knowledge and tools needed to manage his or her disease. The efforts of the individual in this position directly impacts the overall health of the patient, the health care resources consumed by the patient, and ultimate quality outcomes, while taking ownership and responsibility for the structure of the program and curriculum used. The individual in this role works collaboratively with other team members to assist in the development of an effective, patient-centered program that promotes optimal patient outcomes. What you'll do Performs nutrition assessment, reassessment, and patient/family education. Performs all responsibilities/duties required by Registered Dietitian as defined in the scope of practice, to ensure that the needs of patients are addressed. Implement personalized, age specific and culturally appropriate nutrition strategies. Conducts and coordinates nutritional counseling sessions and services. Follows ADA Medical Nutrition Therapy and other appropriate nutrition counseling protocols. Complete required documentation and maintain organized files for client charts, participation data, and communication logs. Maintains client relationships. Updates and applies professional knowledge. Qualifications Must be a Registered Dietitian (RD) - New Hampshire License At least two years of related experience. Experience delivering health education and support to patients with chronic disease. Knowledgeable in clinical disease processes and medical management Effective oral and written communication skills Compensation Job Type - Contractor Opportunity for Part - Time Pay: $37.50 - $75.00 per hour
    $55k-69k yearly est. 60d+ ago
  • Senior Applications Systems Analyst - ERP, Hybrid

    Dartmouth-Hitchcock Concord 4.2company rating

    Lebanon, NH jobs

    Works collaboratively with all departments, and functions independently in defining, troubleshooting, and solving software and system analysis assignments using established system analysis techniques. Demonstrates advanced ability, integrity, and innovation in applying systems analysis techniques, knowledge, and experience to the needs of the organization. Responsibilities * Technical application administration of learning management systems. * Collaborates with business analysts, project leads, and IT teams to ensure service availability, prompt issue resolution, and solutions are viable and consistent with established organizational practices. Maintains project tracking information. * Demonstrates a strong understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department. * Provides analysis and testing functions in support of new or upgraded vendor, in-house computing systems and special projects. * Participates in the development and follow-up evaluation of system design and process improvement projects. Makes recommendations for operational improvements. * Lead significant project(s) associated with the application with minimal oversight by their lead/supervisor/manager and demonstrates strong presentation and communication skills to operational project teams. Needs to be organized with tasks needed to solve technical problems and presents solutions to operations and IT teams. * Assists departments in applications system management function. Develops a system to ensure the effective maintenance of security for all applications supported. * Performs detailed analysis with end users to troubleshoot and resolve problems, develop new functionality within the application, improve workflows, and understand how applications are used within the department and how they interface or integrate to other DH systems. * Provides training and assistance to team members, and new employees in department. * On call rotation and some project work requiring off hours, weekend, and holidays. * Performs other duties as required or assigned Qualifications * Bachelor's degree in Computer Science or related subject matter with five (5) years of relevant work experience or the equivalent required. * Strong interpersonal, communication, organizational and leadership skills are essential. * Project management skills, programming skills, and extensive knowledge of microcomputers desired. * Preferred experience in technical administration of learning management systems for healthcare. Required Licensure/Certifications * None
    $73k-94k yearly est. Auto-Apply 34d ago
  • Manager - Wrkfrc Svcs CDC (remote, temporary)

    Maximus 4.3company rating

    Manchester, NH jobs

    Description & Requirements Maximus is currently recruiting for a Workforce Manager to support our CDC-Centers for Disease Control program. This role oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements. *You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. *This is a limited service (temporary) position. Essential Duties and Responsibilities: - Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements. - Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies. - Manage direct reports and the cost-effective operation of all project tasks. - Manage subcontractors that provide services to program. - Manage audits of operations. - Collaborate with other Managers to ensure effective coordination of activities. - Develop and implement operational policies and procedures in collaboration with other key stakeholders. - Establish and maintain effective relationships with clients and other external entities. - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency. - Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance. - Monitor performance against key indicators established internally or by the clients. - Develop solutions to issues or complex problems. - Develop performance goals and objectives for staff, and monitor achievement of those goals. - Perform other duties as may be assigned. Forecasting & Planning - Develop accurate short-term and long-term call volume forecasts using historical data, trends, and predictive analytics. - Create staffing models and schedules to meet service level agreements (SLAs) while controlling labor costs. Real-Time Management - Monitor intraday performance and adjust staffing plans to respond to unexpected volume changes. - Implement contingency plans to maintain service levels during peak periods or unforeseen events. Technology & Analytics - Utilize workforce management (WFM) tools and reporting dashboards to track KPIs such as occupancy, adherence, and shrinkage. - Analyze performance data to identify trends, gaps, and opportunities for improvement. Team Leadership - Manage and mentor a team of workforce analysts and schedulers. - Foster a culture of continuous improvement and collaboration across operations and support teams. Process Optimization - Partner with operations, training, and quality teams to align workforce strategies with business objectives. - Recommend and implement automation and AI-driven solutions to improve forecasting accuracy and scheduling efficiency. Education and Experience: - Bachelor's Degree in a related field with 5+ years of experience in Workforce Management - 3+ years of experience supervising / managing staff - An equivalent combination of experience and education may be considered in lieu of a bachelor's degree - Call Center experience required Home Office Requirements: You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. - All work is required to be performed within the continental U.S. - Internet speed of 25mbps or higher download and an upload of 10mbps or higher required (you can test this by going to ****************** -Preferred Windows or Mac (no Chromebooks, tablets or notebooks) - OS for Windows - Windows 10 or Windows 11 - OS for Mac - - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) - Hardwired internet (ethernet) connection - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - 3+ years of previous experience supervising/managing staff required. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 100,000.00
    $76k-117k yearly est. Easy Apply 3d ago
  • CDC INFO, Trainer I (remote, temporary)

    Maximus 4.3company rating

    Manchester, NH jobs

    Description & Requirements MAXIMUS is currently recruiting for a Trainer to support our Centers for Disease Control and Prevention (CDC-INFO) program. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. This position is highly visible to the client (CDC). Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. ** This is a temporary position, projected to last approximately 6 months ** The hours of operation are Monday - Friday 8:00 AM - 4:30 PM EST ** Must be available to work occasional weekends and holidays, as business needs require ** Must reside and work within the continental United States Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. - Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required. - Two (2) years of progressively responsible production/call center experience preferred. - Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred. - High level of initiative and enthusiasm about training and employee development. - Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence. - Professional and positive demeanor and attitude. - Project management, leadership, problem solving and organizational skills desired. - Facilitation, presentation and public speaking skills. - Adapts well to frequent change. - Ability to work independently. - PC Proficiency, especially MS products (Word, Excel, Project, PowerPoint, & Access). - This position requires all work to be performed within the Continental US. ***This position requires you to use your own device - personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted. Home Office Requirements: - Must provide your own device/equipment: Computer or Laptop required. - Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.) - OS for Windows - Windows 10 or Windows 11 - OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) - Head set with microphone and monitor required. - Hardwired internet (ethernet) connection. - Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) ******************* - Private work area and adequate power source. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.01 Maximum Salary $ 36.32
    $26k-43k yearly est. Easy Apply 10d ago
  • Behavioral Health Clinician

    Lamprey Health Center 3.9company rating

    Newmarket, NH jobs

    $ 2,500 Sign on Bonus! Behavioral Health Clinician (full time or part time) Lamprey Health Care, New Hampshire's oldest community health center, is seeking a qualified licensed or license-eligible Behavioral Health Clinician to join our family practice. The Behavioral Health Clinician provides high-quality behavioral healthcare as a collaborative primary care team member. This involves traditional long term therapy as well as short-term episodes of care, skill-based counseling, and coordination/outreach. We are offering a $2,500 sign on bonus for this position. This is a full or part-time benefitted position located at our Newmarket location. Once oriented to the position, the option to work remotely one day per week is provided. Responsibilities: * A licensed Behavioral Health Clinician works with the Primary Care team to address the behavioral health needs of patients in primary care utilizing a model of integrated care, which includes consults, short-term counseling, care coordination, outreach and data collection. * Utilizes evidence-based clinical procedures to deliver care. * Based on the need of the individual patient, provides face-to-face, short-term counseling including; problem-solving therapy, CBT, motivational interviewing or brief supportive therapy to some patients, and provides traditional long term therapy to others. * Proactively communicates with patients, primary care team members and psychiatric providers to aid in effective, patient-centered, team-based care. * Assists patients in need of more intensive levels or care, specialty mental health services, outside of primary care, to connect with appropriate treatment resources. Qualifications: * Masters degree in Social Work, Mental Health Counseling, Marriage & Family Counseling/Therapy, or Addiction Counseling from an accredited institution of higher education, including an internship meeting professional standards. * Must be able to demonstrate that he or she has provided behavioral health services, on an inpatient, outpatient or consultative basis in the past 12 months * Licensed or license-eligible as a Licensed Independent Clinical Social Worker (LICSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Marriage and Family Therapist (LMFT), or Master Licensed Drug and Alcohol Counselor (MLADC) in the State of NH. Benefits: * Medical, Dental and Vision * Paid STD, LTD and Life Insurance * 403B match * Tuition reimbursement * Generous earned time bank (vacation), Paid Birthday and attendance incentives Pay Range: * $ 70,000 - $ 73,000
    $70k-73k yearly 3d ago
  • Senior Network Engineer - Hybrid

    Dartmouth-Hitchcock Concord 4.2company rating

    Lebanon, NH jobs

    Relevant, hands-on experience with deployment and management of Cisco switches, routers, operation and troubleshooting using Cisco Catalyst Center, Infoblox IPAM functions. As well as, Cisco SD-WAN concepts, operations and management, wide area networking, Cisco security products and systems, Internet and Cloud based connectivity, Cisco Data Center Networking, new site installations/integrations. Supports the area facilities and enterprise network operations. This person would balance time working with current Network Engineering staff, Project/Facilities Managers, and directly with Clinic and Hospital Support Staff. The role is responsible for installation and configuration of diverse network hardware and triage and troubleshooting of operational hardware, systems and circuits. As such, this role requires experience or expertise in a wide range of Cisco network and security technology solutions and implementations. Responsibilities Support\Installation, basic configuration and troubleshooting of LAN/WAN network deployments, to include: switches, routers, firewalls, and wireless networking technologies. Produce and update technical documentation and diagrams supporting Engineering and Operations teams as part of regular operations and project requirements. Able to perform equipment upgrades, to include; racking, configuring, patching, testing and troubleshooting / diagnostics. Provides timely communication to the team, operations center and clients, during high stress incidents, notifying them of impending changes or agreed upon service impacts, attending required meetings. Responds quickly to changing support needs work in all manner of clinical areas Demonstrates good verbal and written communications and ability to cross train and interact with all manner of IT Support teams and staff as well as employees and vendor representatives. Demonstrated capability of quickly learning new technologies required for accomplishing all assigned tasks and any related project/implementation goals. Ability to work well independently and as part of an enterprise network engineering support team. Demonstrate appropriate sense of urgency working in production clinical environments, ensuring exceptional customer service and communication Develop in-depth knowledge of DH standards, procedures, policies and operations and how they relate to the enterprise operational needs and to uphold these standards in daily operations Coordinate with third party labor (remote hands) ensuring completion and quality control as per enterprise standards Ability to successfully analyze and resolve complex issues with an emphasis on user satisfaction Capable of supporting multiple tasks in a high-pressure environment maintaining a professional demeanor Perform other duties as required or assigned. Qualifications * Bachelor's degree with a minimum of seven years of data network management experience, or the equivalent in education and experience required. * A minimum of 5 years of experience implementing and supporting a Cisco Systems based enterprise network, complex network equipment and control systems in a rapidly expanding enterprise environment is a must. * Experience with Cisco IOS, IOSXE, NXOS, Enterprise Management and DNA Center. Cisco ISE/NAC, Cisco Wireless Control Systems, Cisco FP/TD Firewalls, InfoBlox IPAM, DNS, DHCP System are all essential in this position. * Knowledge of and experience with, SPLUNK, Cisco Umbrella, WAN carrier equipment and Cisco VOIP solutions is a plus. * Strong troubleshooting skills regarding, network components, both wired and wireless and NAC concepts. The ideal engineer can quickly identify and resolve problems with minimal supervision. * LAN/WAN troubleshooting and configuration experience - Layer 2, Layer 3, Wireless * Knowledge of networking protocols and components to include, but not limited to; TCP/IP, DNS, DHCP, OSPF, 802.11 etc. * Scripting experience - PowerShell, Batch, Bash, Python is a plus. * Proven ability to successfully analyze and perform problem resolution with an emphasis on user satisfaction. * Excellent written, oral communications and documentation skills are important Required Licensure/Certifications * None
    $86k-111k yearly est. Auto-Apply 32d ago

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