Team Member
Cava job in Roanoke, VA
Team Member (TM) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
* Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
* Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
* Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
* Passion for Positivity: We greet each day with warmth and possibility.
* Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Team Member (TM):
As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all.
What You'll Bring to the Table:
* Enthusiastically educate guests about our menu and assemble orders as requested
* Keep the serving line, dining room, and restrooms clean and organized
* Observe food safety, sanitation, and quality procedures
* Follow recipes and procedures to maintain food quality and consistency
* Adhere to safety and sanitation procedures and all CAVA standards
* Restock cook stations and keep them clean and organized
* Ensure the overall cleanliness of the restaurant
* Deliver a delicious, unique, and memorable experience to each of our guests
* Stand and/or walk for an entire shift
* Be constantly in motion to deliver mind-blowing meals to our guests
* Put deliveries away, plus any additional duties assigned
* Cross train across the restaurant to ensure rapid growth
* Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
* Competitive pay $
* Early Wage Access*
* Health, Dental, Vision, Telemedicine, Pet Insurance plus more! *
* 401k enrollment with CAVA contribution*
* Paid sick leave, parental leave, and community service leave*
* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
* The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements:
* Must be able to bend and reach overhead often
* Must possess dexterity to handle tongs, pots/pans, and other equipment
* Must be comfortable working in temperatures ranging from hot to cold
* Must be comfortable working near open flames
* May be required to work in tight spaces
* Must maintain near constant communication with multiple people
* Close vision, distance vision, and peripheral vision is required
* Must be able to sit, squat and kneel occasionally
* Must be able to work in a constant state of alertness and safe manner
* May be required to occasionally work in outdoor weather conditions
* May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining "A culture, not a concept"
Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server
Guest Experience Manager
Cava job in Lynchburg, VA
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
* Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
* Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
* Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
* Passion for Positivity: We greet each day with warmth and possibility.
* Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Role:
Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.
By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.
What You'll Do:
* Lead and develop Team Members and Special Ops Trainers
* Be responsible for the entire guest experience
* Develop Culinary Leads and uphold food safety & quality standards
* Oversee food and beverage management, including inventory, ordering, and budget
* Put deliveries away, plus any additional duties assigned
* Ability to cross train across the restaurant to ensure rapid growth
* May stand for long periods of time and lift up to 50 pounds
* Assist with any additional duties assigned
Physical Requirements:
* Must be able to bend and reach overhead often
* Must possess dexterity to handle tongs, pots/pans, and other equipment
* Must be comfortable working in temperatures ranging from hot to cold
* Must be comfortable working near open flames
* May be required to work in tight spaces
* Must maintain near constant communication with multiple people
* Close vision, distance vision, and peripheral vision is required
* Must be able to sit, squat and kneel occasionally
* Must be able to work in a constant state of alertness and safe manner
* May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
* Competitive pay
* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
* 401k enrollment with CAVA contribution*
* Paid sick leave, parental leave, and community service leave*
* FREE CAVA Meal for every shift worked
* The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member
Restaurant Director of Operations
Roanoke, VA job
Job Description
Restaurant Director of Operations
QDOBA Mexican Eats is seeking an energetic and impactful Restaurant Director of Operations for our Central Virginia market, who has a passion for flavorful food and a guest-centric culture. The Restaurant Director of Operations will play a key role in providing market level leadership to District and restaurant level Managers including.
This is a highly visible role tasked with consistently delivering guest service excellence, operational effectiveness, and strong revenue results for a market of 30+ restaurants and 5 District Managers
RESTAURANT DIRECTOR OF OPERATIONS KEY DUTIES/RESPONSIBILITIES:
Focus on your people by creating a culture of high employee retention and full staffing
Manage crew member employees in a manner that encourages them to grow with the company and reduce turnover
Interview and hire team members
Train your people with passion and purpose so that they feel empowered and encouraged to unlock their full potential
Train, monitor, and reinforce food safety procedures
Build sales through the Qdoba recipe of delicious food, over the top hospitality, and a sparkling clean restaurant and kitchen
Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality
Ensure continual improvement of Quality, Service, and Cleanliness
Be a leader of your business
Maximize store sales goals versus budget, including participation in marketing programs
Oversee and partner on increasing catering sales
Manage food and labor costs
Execute company policies and procedures
Anticipate and identify problems and initiate appropriate corrective action
Ensure our leaders and teams are focused on meeting and exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices and service procedures
Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Thinks strategically and helps managers to identify trends and implement action plans to improve restaurant sales and profit.
Performs an active role in promoting the QDOBA restaurant in the local community, including networks with community leaders to establish relationships; participates and represents the Company in community events; keeps informed of local competitor activities.
Promotes a guest-centric culture and holds District and restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Voice Of Guest, guest relations calls), coaches and empowers District and restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of service, hospitality, problem resolution, cleanliness and order accuracy.
Provides constructive and actionable feedback; follows-up with leaders to ensure timely and professional resolution of guest complaints and guest issues; contacts guest as needed.
Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience.
Develops relationships with restaurant employees and promotes a work environment of mutual respect; seeks and acts upon employee feedback; addresses employee relations issues and ethics calls; conducts employee investigations and resolves issues.
Oversees the ongoing training and development of internal and external candidates for management and team leader positions; partners with management to identify development needs and implement development plans; and ensures succession management by leading training sessions and workshops.
QUALIFICATIONS:
3+ years of Impactful Restaurant Multi-Unit Leadership experience.
Requires ability to speak, read, and write effectively in English; excellent interpersonal skills and collaborative management skills.
Maintains professionalism and optimistic attitude in all situations.
Is a self-starter who takes initiative and willingly accepts responsibility.
Good listener, self-motivator and can motivate others.
Proficient knowledge of personal computers and related software applications (Microsoft Office).
Demonstrates integrity and ethical behavior.
PHYSICAL REQUIREMENTS:
Ability to move freely throughout the restaurant; ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time.
BASE SALARY
Competitive base salary
Strong and attainable monthly bonus program
Monthly Expenses and Auto Stipend
Health Insurance
Dishwasher
Lynchburg, VA job
Why You Want to Work Here:
We offer weekly pay and competitive wages
Flexible scheduling
Options for medical, dental and vision starting at less than $10/week
Life insurance, short-term disability and voluntary benefits
401(k) retirement savings plan with a company match after 1 year of service
Anniversary pay (must meet eligibility requirements)
Discounted shift meals and a 25% discount when dining as a guest
Opportunities - we train and provide career opportunities so you can advance and grow
Who We Are:
It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces.
Your responsibilities as a Dishwasher/Utility will include, but are not limited to:
Cleaning and maintaining all areas of the restaurant
Cleaning and sanitizing all dishware, flatware, glassware, pots, pans and cooking utensils
Safely and correctly operating the dishwasher and other equipment
Emptying all trash in the kitchen and other areas
Working as one kitchen, by supporting the Cooks with prep work, preparation of our signature Cheddar Bay biscuits, and other tasks as needed
Focusing on your team and guests - every decision made should always have the guest and team in mind
Following all cleanliness and safety protocols
What it Takes to Succeed (Physical Job Requirements)
Must meet the minimum age requirement and authorized to work in the country you are applying
Culinary experience preferred
Ability to bend, reach, stoop and lift up to 50 pounds safely
Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
Team player with attention to detail and ability to multi-task
The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to be a part of the Red Lobster Family!
***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
Auto-ApplyTeam Member
Appomattox, VA job
Job Description
Joining Wendy's as a Part Time Team Member offers an exciting opportunity to be part of a dynamic and energetic environment in. You will have the chance to work alongside a team that embodies our core values of innovation, empathy, and customer-centricity. Engage with customers daily, making their experience memorable while developing essential skills in a fast-paced setting. The onsite nature of this role means you'll be immersed in the heart of our restaurant culture, fostering collaboration and camaraderie with colleagues.
You'll have the satisfaction of being part of a high-performance team focused on excellence and problem-solving. If you're passionate about serving others and enjoy a flexible work environment, this is the perfect position for you. Join us in creating a fun atmosphere where your contributions directly impact customer satisfaction and the overall success of Wendy's.
What's your day like?
As a new Part Time Team Member at Wendy's, your daily responsibilities will include providing exceptional customer service by greeting customers warmly and efficiently processing their orders. You will work collaboratively with your team to ensure food quality and presentation meet our high standards. Expect to maintain cleanliness in both the dining area and kitchen, following strict safety and sanitation protocols.
You'll assist in food preparation, ensuring that all items are stocked and ready for service during peak hours. Additionally, you'll engage with patrons to address their needs and resolve any concerns, embodying our commitment to customer-centricity. Time management will be key as you navigate busy periods while maintaining a positive attitude.
This role will challenge you to be a problem solver and an abundant thinker, all while contributing to a fun and professional work atmosphere.
What you need to be successful
To be successful as a Part Time Team Member at Wendy's, you'll need strong interpersonal skills to foster positive interactions with customers and colleagues alike. Excellent communication abilities are crucial for conveying orders accurately and engaging with patrons to enhance their dining experience. A customer-centric mindset is essential, as your focus will be on ensuring satisfaction and addressing any concerns with empathy.
The ability to work effectively in a team is necessary, as you'll collaborate with others to maintain efficiency during peak hours. Adaptability and a positive attitude are key, enabling you to thrive in a fast-paced environment. Additionally, problem-solving skills will be invaluable when facing challenges, allowing you to think on your feet and find solutions quickly.
A commitment to safety and hygiene standards will round out the skill set required to uphold the excellence Wendy's is known for.
Are you ready for an exciting opportunity?
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
Culinary Lead
Cava-Lynchburg job in Lynchburg, VA
Job Description
Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Role:
Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we've got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success.
What You'll Do:
Lead and develop the grill and prep teams and Special Ops trainers
Be responsible for opening or closing the restaurant
Learn basic food and beverage management, including ordering and inventory organization
Develop new leadership skills to lead the team
Assist with any additional duties assigned
Proven track record of coaching and developing team members
Ability to cross train across the restaurant to ensure rapid growth
May stand for long periods of time and lift up to 50 pounds
Assist with any additional duties assigned
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor
Crew Member - Memorial
Lynchburg, VA job
Job DescriptionDescription:
Wendy's Is Now Hiring Crew/Team Members in YOUR Local Area!
Wendy's of Western Virginia, a locally owned franchise, with 14 restaurants is always looking for new energetic Crew/Team Members! At your Wendy's, you will assist your team at one of our many restaurants across Roanoke and Lynchburg.
Key responsibilities include greeting customers in the dining room or drive-thru, taking and ringing up orders, food service, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
Being friendly and helpful to customers and co-workers.
Meeting customer needs and taking steps to solve food or service issues.
Working well with teammates and accepting coaching from management team.
Having a clean and tidy appearance and work habits.
Communicating with customers, teammates and managers in a positive manner.
Team Member Benefits
Flexible Hours
Competitive Wages
Meal Discounts
Extensive Training Programs
Advancement Opportunities
Requirements:
Team Member Qualifications
Reliability is a MUST.
Some Restaurant/Retail experience (Experienced in serving customers) but not required
Ability to work flexible schedules that may include late nights (Most Drive-Thru's open till Midnight)
Customer Service Skills with a Smile!
Self-Starter
Job Types: Part-time, Full-time
Pay: From $12.00 per hour
Benefits:
Employee discount
Flexible schedule
Referral program
Restaurant type:
Fast casual restaurant
Work Location: In person
Team Member
Cava-Roanoke job in Roanoke, VA
Job Description
Team Member (TM) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Team Member (TM):
As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all.
What You'll Bring to the Table:
Enthusiastically educate guests about our menu and assemble orders as requested
Keep the serving line, dining room, and restrooms clean and organized
Observe food safety, sanitation, and quality procedures
Follow recipes and procedures to maintain food quality and consistency
Adhere to safety and sanitation procedures and all CAVA standards
Restock cook stations and keep them clean and organized
Ensure the overall cleanliness of the restaurant
Deliver a delicious, unique, and memorable experience to each of our guests
Stand and/or walk for an entire shift
Be constantly in motion to deliver mind-blowing meals to our guests
Put deliveries away, plus any additional duties assigned
Cross train across the restaurant to ensure rapid growth
Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay $
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more! *
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining “A culture, not a concept”
Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server
Catering-Driver
Lexington, VA job
Job Details 4608-Lexington - LEXINGTON, VADescription
The Catering Delivery position is responsible for suggesting, serving, and when needed, delivering and setting up food and beverages to guests utilizing the TueGo or Catering Delivery Service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
• Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
• Guide guests through food, beverage, catering, and promotional menus.
• Collect appropriate information needed to process the TueGo/Catering order including name, location of delivery, phone number, etc.
• Write down and repeat back guests' orders. Accurately input orders at the MICROS.
• Package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included.
• Ensure the highest quality preparation and presentation of food and beverage items.
• Present an accurate guest check, accept payment, and quickly complete the transaction.
• Complete specific side work and station maintenance. Maintain the organization of TueGo, Catering, and Delivery materials.
• Direct guests with large catering orders to the Ruby Tuesday Catering Team.
• Deliver and set-up catering orders by the specified timeframe.
• Other responsibilities as assigned.
Qualifications
QUALIFICATIONS
High School Diploma or High School equivalency preferred.
Flexible and long hours required at times.
Ability to stand frequently, exerting up to 50 pounds as needed.
Able to operate: coffee maker, POS system, microwave, computer, copier, telephones, knives, ovens, bread slicer, and cell phone.
Ability to reach overhead, carry catering cooler bags, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers.
Have and maintain a valid driver's license, reliable transportation, and auto liability insurance for the purpose of delivering catering orders.
PHYSICAL REQUIREMENTS
This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Restaurant District Manager
Roanoke, VA job
Job Description
Restaurant District Manager
QDOBA Mexican Eats is seeking an energetic Restaurant District Manager who has a passion for flavorful food and a guest-centric culture. The Restaurant District Manager will play a key role in providing multi-unit leadership to restaurant level Managers including driving restaurant sales, training, & safety, and profitability.
This is a highly visible role tasked with consistently delivering guest service excellence, operational effectiveness and strong revenue results.
KEY DUTIES/RESPONSIBILITIES:
• Ensure all management and employees are focused on meeting and exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices and service procedures
• Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Manages to budget; follows-up daily on the operating numbers
• Thinks strategically and helps managers to identify trends and implement action plans to improve restaurant sales and profit.
• Performs an active role in promoting the Qdoba restaurant in the local community, including networks with community leaders to establish relationships; participates and represents the Company in community events; keeps informed of local competitor activities.
• Promotes a guest-centric culture and holds restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of service, employee friendliness, problem resolution, cleanliness and order accuracy.
• Provides constructive and actionable feedback; follows-up with managers to ensure timely and professional resolution of guest complaints and guest issues; contacts guest as needed.
• Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience.
• Develops relationships with restaurant employees and promotes a work environment of mutual respect; seeks and acts upon employee feedback; addresses employee relations issues and ethics calls; conducts employee investigations and resolves issues.
• Oversees the ongoing training and development of internal and external candidates for management and team leader positions; partners with management to identify development needs and implement development plans; and ensures succession management by leading training sessions and workshops.
QUALIFICATIONS:
3+ years of Restaurant Multi-Unit Leadership experience.
Requires ability to speak, read, and write effectively in English; excellent interpersonal skills and collaborative management skills.
Maintains professionalism and optimistic attitude in all situations.
Is a self-starter who takes initiative and willingly accepts responsibility.
Good listener, self-motivator and can motivate others.
Proficient knowledge of personal computers and related business software applications (Microsoft Office).
Demonstrates integrity and ethical behavior.
PHYSICAL REQUIREMENTS:
Ability to move freely throughout the restaurant; ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time.
COMPENSATION & BENEFITS
Base salary of $75,000 per year to $85,000 per year based on qualifications and experience.
Strong and attainable monthly profit-sharing bonus
Auto stipend paid at the beginning of each monthly period
Health Insurance
Tuition Reimbursement Program
Team Member
South Boston, VA job
Job Description
Joining Wendy's as a Part Time Team Member offers an exciting opportunity to be part of a dynamic and energetic environment in. You will have the chance to work alongside a team that embodies our core values of innovation, empathy, and customer-centricity. Engage with customers daily, making their experience memorable while developing essential skills in a fast-paced setting. The onsite nature of this role means you'll be immersed in the heart of our restaurant culture, fostering collaboration and camaraderie with colleagues.
You'll have the satisfaction of being part of a high-performance team focused on excellence and problem-solving. If you're passionate about serving others and enjoy a flexible work environment, this is the perfect position for you. Join us in creating a fun atmosphere where your contributions directly impact customer satisfaction and the overall success of Wendy's.
What's your day like?
As a new Part Time Team Member at Wendy's, your daily responsibilities will include providing exceptional customer service by greeting customers warmly and efficiently processing their orders. You will work collaboratively with your team to ensure food quality and presentation meet our high standards. Expect to maintain cleanliness in both the dining area and kitchen, following strict safety and sanitation protocols.
You'll assist in food preparation, ensuring that all items are stocked and ready for service during peak hours. Additionally, you'll engage with patrons to address their needs and resolve any concerns, embodying our commitment to customer-centricity. Time management will be key as you navigate busy periods while maintaining a positive attitude.
This role will challenge you to be a problem solver and an abundant thinker, all while contributing to a fun and professional work atmosphere.
What you need to be successful
To be successful as a Part Time Team Member at Wendy's, you'll need strong interpersonal skills to foster positive interactions with customers and colleagues alike. Excellent communication abilities are crucial for conveying orders accurately and engaging with patrons to enhance their dining experience. A customer-centric mindset is essential, as your focus will be on ensuring satisfaction and addressing any concerns with empathy.
The ability to work effectively in a team is necessary, as you'll collaborate with others to maintain efficiency during peak hours. Adaptability and a positive attitude are key, enabling you to thrive in a fast-paced environment. Additionally, problem-solving skills will be invaluable when facing challenges, allowing you to think on your feet and find solutions quickly.
A commitment to safety and hygiene standards will round out the skill set required to uphold the excellence Wendy's is known for.
Are you ready for an exciting opportunity?
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
Team Member
Cava job in Lynchburg, VA
Team Member (TM)
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Team Member (TM):
As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all.
What You'll Do
Enthusiastically educate guests about our menu and assemble orders as requested
Keep the serving line, dining room, and restrooms clean and organized
Follow recipes and procedures to maintain food quality and consistency
Adhere to safety and sanitation procedures
Restock stations and keep them clean and organized
Ensure the overall cleanliness of the restaurant
Deliver a delicious, unique, and memorable experience to each of our guests
Put deliveries away, plus any additional duties assigned
Ability to cross train across the restaurant to ensure rapid growth
May stand for long periods of time and lift up to 50 pounds
Assist with any additional duties assigned
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server
Job Details 5286-Bedford - BEDFORD, VADescription
The Server is responsible for always providing prompt and friendly food and beverage service to all guests following the CHARM service model. Responsible for meeting or exceeding sales performance objectives as determined, communicated, and monitored by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment.
• Learn the menu to explain offerings, make recommendations and suggestively sell to our Guests
• Provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits
• Follow CHARM service model to deliver a great Guest experience
• Suggestively sell and let guests know about current features and promotions
• Ensure Guests' order is accurately recorded and input into the MICROS in a timely manner
• Deliver food to guests within and outside of your section
• Check back with guests, provide refills and prebus throughout the guest experience
• Partner with other Team Members to ensure Guests all guests needs are met
• Perform opening and closing duties as well as running side work
• Ensure the highest quality preparation and presentation of food and beverage items are delivered to Guest.
• Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit.
• Present an accurate guest check, accept payment, and quickly complete the transaction.
• Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
• Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
• Report all tips in compliance with company policy and IRS regulations.
• Consistent professional and positive attitude and actions when communicating with guests and team
• Other responsibilities as assigned
Qualifications
QUALIFICATIONS
• Must be at least 18 years of age (some states may require 21 in order to serve alcohol)
• High School Diploma or High School equivalency preferred
• No prior work experience required
• Ability to understand and provide friendly guest service.
• A desire to help where needed and work as part of a team
• Flexibility to work a variety of shifts including nights, weekends, and holidays
• Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations.
• Ability to process cash handling and credit card in compliance with policies and procedures.
• Ability to operate a computer, calculator, and phone.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Why You Want to Work Here:
We offer weekly pay and competitive wages
Flexible scheduling
Options for medical, dental and vision starting at less than $10/week
Life insurance, short-term disability and voluntary benefits
401(k) retirement savings plan with a company match after 1 year of service
Anniversary pay (must meet eligibility requirements)
Discounted shift meals and a 25% discount when dining as a guest
Opportunities - we train and provide career opportunities so you can advance and grow
Who We Are:
It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces.
Your responsibilities as a Cook will include, but are not limited to:
Setting up and stocking prep and line stations
Cleaning, sanitizing, and organizing the kitchen area, equipment, and utensils
Checking the quality and freshness of ingredients
Prepping, seasoning, and cooking food according to recipes, quantity calls, and specification while maintaining portion control systems
Inspecting food preparation and serving areas, tools, and equipment to ensure observance of safe, sanitary food-handling practices
Substituting for or assisting other cooks and kitchen positions during peak business periods
What it Takes to Succeed (Physical Job Requirements)
Must meet the minimum age requirement and authorized to work in the country you are applying
Culinary experience preferred
Ability to bend, reach, stoop and lift up to 60 pounds safely
Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
Team player with attention to detail and ability to multi-task
The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to be a part of the Red Lobster Family!
***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
Auto-ApplyJob Details 5286-Bedford - BEDFORD, VADescription
The Bartender prepares and responsibly serves alcoholic and non-alcoholic beverages to guests in the bar area and through the service bar, to guests in the dining room. All beverages are prepared according to Ruby Tuesday recipes, standards, and procedures. Provides food service to guests choosing to dine in the bar area. Responsible for meeting or exceeding sales performance objectives as determined, communicated, and monitored by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Set up bar in compliance with policies, procedures and brand standards as outlined in the bartender playbook.
• Maintain clean bar including proper removal of trash, empty glasses, etc.
• Stock all liquors, beer, wines, mixes, garnishes, glassware and miscellaneous bar supplies
• Follow CHARM service model to deliver a great Guest experience
• Consistently work to meet or exceed sales goals to achieve Bar Tuesday Status
• Learn beverage recipes and menu to explain offerings, make recommendations and suggestively sell to our Guests
• Uphold the highest standards of beverage quality
• Prepare and serve drinks following policies and procedures, proper food handling and serving techniques, alcohol awareness, and federal, state and local regulations.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
• Report all tips in compliance with company policy and IRS regulations.
• Consistent professional and positive attitude and actions when communicating with guests and team
• Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy.
• Other responsibilities as assigned.
Qualifications
QUALIFICATIONS
• Must be at least 21 years of age
• High School Diploma or High School equivalency preferred
• No prior work experience required • Ability to understand and provide friendly guest service. • Knowledge of and ability to properly prepare mixed drinks and other beverages. • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local alcohol serving regulations. • Ability to process cash handling and credit card transactions in compliance with policies and procedures. • Ability to operate a computer, calculator, phone and other office equipment. • Attention to details with good organizational and efficient time management skills. • Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work flexible schedule including nights, weekends, and holidays • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
PHYSICAL REQUIREMENTS
This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Prep-Salad Bar
Bedford, VA job
Job Details 5286-Bedford - BEDFORD, VADescription
The Kitchen Prep/Salad Bar Attendant is a multi-function position responsible for assisting the Heart of House with preparing ingredients for recipes; and sets-up, maintains, and breaks-down the Garden Bar and dish machine area following Ruby Tuesday procedures and safety and sanitation requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Cleans food preparation and production areas as required.
• Wash and clean fruit and vegetables for peeling, dicing, shredding, or slicing using kitchen hand-utensils and electric equipment following Ruby Tuesday safety procedures
• Measure and assemble ingredients and cooked items according to Ruby Tuesday recipes and menu specifications.
• Complete specific cleaning responsibilities and station maintenance including, but not limited to, the walk-in refrigeration, prep, and dry storage areas.
• Ensure the highest quality preparation and presentation of food items served on the Garden Bar.
• Prepare food in a way to avoid waste and spoilage, ensure high quality, and maintain food safety standards. Stock/restock items on the Garden Bar ensuring the Guests have a fully stocked Garden Bar
• Clean and maintain the cleanliness of carpeted and non-carpeted floors according to Ruby Tuesday standards and procedures.
• Maintain clean, stocked, and sanitary restrooms through regular restroom checks.
• Clean, roll, and unroll kitchen mats.
• Sweep up trash around exterior of restaurant. Deck scrub walk ways and back dock area.
• Bags and haul dish room trash to dumpster at designed times.
• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift.
• Follows HOH Cleaning Program and AM Utility Programs
• Other responsibilities as assigned.
Qualifications
QUALIFICATIONS
• Must be 18 years old
• High School Diploma or High School equivalency preferred
• Able to lift and carry up to 70lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer.
• Ability to stand 100% of shift.
• Works frequently in damp, hot work environment.
• May use slicers or other kitchen machinery.
• Able to hold items with hands (knives, pans) for extended periods of time, with up to 5 lbs. of weight.
• Able to work flexible shift including nights, weekends, and holidays.
PHYSICAL REQUIREMENTS
This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 70 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
General Manager
Brookneal, VA job
Why Wendy's As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is in compliance with all local, state and federal regulations.
Many opportunities for those willing to relocate!
Additional responsibilities for the Restaurant General Manager include:
* Ensuring customer satisfaction
* Compiling work schedules
* Performing P&L analysis
* Controlling inventory
Come work and thrive in our fast-paced, customer-service driven Wendy's restaurant within a Pilot Flying J Travel Center. We serve our customers 24 hours a day, 365 days a year. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America.
What you can expect
* Nation-wide Medical Plan/Dental/Vision
* 401(k)
* Flexible Spending Accounts
* Adoption Assistance
* Parental/Adoption Leave
* Tuition Reimbursement
* Flexible Schedule
* Weekly Pay
What we expect from you
As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.
Additional requirements of the Restaurant General Manager include:
* Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
* Previous management proficiency in high volume retail with P&L accountability
* Ability to work a flexible schedule of nights, days, weekends and holidays
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Culinary Lead
Cava-Roanoke job in Roanoke, VA
Job Description
Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Culinary Lead:
Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we've got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success.
What You'll Bring to the Table:
Lead and develop the grill and prep teams and Special Ops Trainers
Be responsible for opening or closing the restaurant
Learn basic food and beverage management, including ordering and inventory organization
Utilize a proven track record of coaching and developing team members
Develop additional leadership skills to manage the team
Cross train across the restaurant to ensure rapid growth
Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay $
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to grow your career and that of others within a rapidly growing brand
*Indicates eligible qualifying positions
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining “A culture, not a concept”
Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor
Guest Experience Manager
Cava job in Lynchburg, VA
Guest Experience Manager (Hourly Manager)
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Role:
Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.
By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.
What You'll Do:
Lead and develop Team Members and Special Ops Trainers
Be responsible for the entire guest experience
Develop Culinary Leads and uphold food safety & quality standards
Oversee food and beverage management, including inventory, ordering, and budget
Put deliveries away, plus any additional duties assigned
Ability to cross train across the restaurant to ensure rapid growth
May stand for long periods of time and lift up to 50 pounds
Assist with any additional duties assigned
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member
Server Assistant
Lexington, VA job
Job Details 4608-Lexington - LEXINGTON, VADescription
The Server Assistant is responsible for providing a friendly welcome and farewell to all our guests. Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating. Utilizes the Wait and Reservation Lists in the TMS system.
• Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment.
• Enthusiastically greet guests and assign to table using TMS; politely notify guests, managing expectations, if there is a wait.
• Inform guests of current features and promotions, answers questions and offer menu suggestions.
• Address guest concerns and informs Manager.
• Supports and assists team members by delivering food and beverages, pre-bussing and providing refills when possible
• Set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area.
• Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
• Deliver the correct drinks and food to the guest, when needed.
• Practice safe food handling and cleanliness standards at all times.
• Bag and manage takeout orders, check order for accuracy
• Ensure each guest receives a friendly farewell and solicit feedback about the quality of service.
• Observe tables and keep track of clean, dirty, and unoccupied tables; clean dirty tables as needed.
• Accommodate guests' needs and requests such as refilling beverages, providing silverware, etc.
• Clean and sweep around tables as needed.
• Other responsibilities as assigned
Qualifications
QUALIFICATIONS
• Must be at least 16 years of age
• No prior work experience required
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations.
• Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures.
• Ability to operate a computer, calculator, phone and other office equipment.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work flexible schedules including nights, weekends, and holidays
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
PHYSICAL REQUIREMENTS
This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.