At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need Team Members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We are a rapidly growing restaurant company dedicated to providing wholesome, Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a commitment to quality ingredients, culinary innovation, and exceptional guest experiences, we are expanding our footprint across the country.
We foster a culture built on five core values:
* Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others
* Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious
* Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt
* Passion for Positivity: We greet each day with warmth and possibility
* Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose
The Role:
Our Team Leaders ("TL") play a key role in bringing our mission, values, and competencies to life for guests and team members in our restaurants. TLs support performance success in partnership with our Assistant General Managers and General Managers by leading the team daily, promoting a positive work environment, and delivering on our commitments to our guests. TLs work collaboratively with teams by delegating routines and important tasks, ensuring standards are executed, and support the training and development of other Team Members.
This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.
Qualifications:
* Work closely with Managers and Team Members to bring the spirit of hospitality to our guests and create quality food
* Coach, develop, and support the cross training of Team Members as our business continues to grow
* Support the overall restaurant experience and execute key duties including but not limited to opening and closing the restaurant, placing food orders, conducting inventory, and cash handling as needed
* Support food safety initiatives and ensure that other Team Members follow proper food safety practices and cleanliness standards
* Model sound decision making and help resolve issues that may arise
* Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests, as well as prompt presentation of food orders
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA Team Members:
* Early Wage Access*
* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
* 401k enrollment with CAVA contribution*
* Paid sick leave, parental leave, and community service leave*
* FREE CAVA Meal for every shift worked
* indicates eligible qualifying positions
Physical Requirements:
* May stand for long periods of time and lift up to 50 pounds
* Must be able to bend and reach overhead often
* Must possess dexterity to handle tongs, pots/pans, and other equipment
* Must be comfortable working in temperatures ranging from hot to cold
* Must be comfortable working near open flames
* May be required to work in tight spaces
* Must maintain near constant communication with multiple people
* Close vision, distance vision, and peripheral vision is required
* Must be able to sit, squat, and kneel occasionally
* Must be able to work in a constant state of alertness and safe manner
* May be required to occasionally work in outdoor weather conditions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
$27k-39k yearly est. 41d ago
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Grill Cook
Cava-Pensacola 4.1
Cava-Pensacola job in Pensacola, FL
Job Description
Grill Cook At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth.
We foster a culture built on five core values:
Positivity - Every one of us can change someone's day for the better.
Transparency -We use transparency to help us make decisions through open dialogue
Humility - We can always find ways to improve.
Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic.
Thoughtfulness -We go above and beyond for our guests, our teams and communities.
The Role:
Grill cooks help create an exceptional experience for every guest who walks through our doors. By preparing top quality food in our open kitchens, our grill cooks help create CAVA fanatics.
What You'll Do:
Observe food safety, sanitation, and quality procedures
Follow recipes and procedures to maintain food quality and consistency
Adhere to safety and sanitation procedures and all CAVA standards
Restock cook stations and keep them clean and organized
Stand and/or walk for an entire shift
This role is constantly in motion to deliver mind-blowing meals to our guests
Put deliveries away, plus any additional duties assigned
Ability to cross train across the restaurant to ensure rapid growth
May stand for long periods of time and lift up to 50 pounds
Assist with any additional duties assigned
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Team Member | Cook | Prep Cook | Grill Cook | Prep Crew | Line Cook | Customer Service | Restaurant | Part Time | Full Time | Team Member
$25k-29k yearly est. 22d ago
General Manager
Wendy's 4.3
Fairhope, AL job
Why Wendy's The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized.
What you can expect
The General Manager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
Knowledge
1.Wendy's operating systems and procedures.
2.Wendy's policies and procedures.
3.P&L analysis and corrective measures.
4.Supervisory practices.
5.Planning and budgeting.
6.Interviewing practices.
7.Training and development practices.
Education
1.College degree or equivalent experience in operations.
Experience
1.1-2 years management / operations experience in the restaurant industry.
2.Must be able to perform all restaurant operations positions/functions
Other Physical Requirements
1.The General Manager job requires standing for long periods of time without a break.
2.The General Manager job requires being able to meet the requirements of all subordinate positions.
3.Must possess a valid drivers license.
4.Travels to multiple stores as needed
5.Physical inspections of all areas of restaurant
6.Lifting up to 50 lbs
7.Move and inspect all supplies in restaurant
8.Work in hot and cold environments (restaurant, cooler, freezer)
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$35k-45k yearly est. 32d ago
Team Member
Cava-Pensacola 4.1
Cava-Pensacola job in Pensacola, FL
Job Description
Team Members At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth.
We foster a culture built on five core values:
Positivity - Every one of us can change someone's day for the better.
Transparency -We use transparency to help us make decisions through open dialogue
Humility - We can always find ways to improve.
Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic.
Thoughtfulness -We go above and beyond for our guests, our teams and communities.
The Role:
Team members are responsible for creating exceptional guest experiences for each customer, every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our menu and customizing for their personal preferences, to preparing top quality food in our open kitchens - our team members do it all.
What You'll Do
Enthusiastically educate guests about our menu and assemble orders as requested
Keep the serving line, dining room, and restrooms clean and organized
Follow recipes and procedures to maintain food quality and consistency
Adhere to safety and sanitation procedures
Restock stations and keep them clean and organized
Ensure the overall cleanliness of the restaurant
Deliver a delicious, unique, and memorable experience to each of our guests
Put deliveries away, plus any additional duties assigned
Ability to cross train across the restaurant to ensure rapid growth
May stand for long periods of time and lift up to 50 pounds
Assist with any additional duties assigned
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server
$21k-24k yearly est. 7d ago
Crew Member
Wendy's 4.3
Bay Minette, AL job
Bay Minette, AL
Statement of Purpose:
Provides quality food products and services to all customers in a clean and safe environment
JOB RESPONSIBILITIES: • Ensures all food orders are assembled correctly within stated time goals • Maintains a clean, safe, and fully stocked dining room, restroom, and work area
• Prepares, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
• Stocks, portions, and serves beverages
• Operates cash register according to cash operations policies
• Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service
• Preps store for opening
• Closes store (restocks supplies and cleans up facilities, food preparation, and storage units)
EMPLOYMENT STANDARDS:
Knowledge
• Knowledge of computers and/or cash register systems helpful
Skills/Traits
• Good communications skills
• Strong interpersonal skills
• Team player
• Dependable
Education
• Some high school required
Experience
• No experience required
Age Requirement
• Must be at least 16 years of age and possess all documents and permits required to work by state and federal law
Physical/Working Conditions
• High traffic/volume customer interface
• Must be able to lift up to 50 pounds repeatedly
• Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both hands
• Must be able to hear food orders via head phones or intercom system
• Must be able to work at a 3' hamburger grilling station
• Must be able to stand for extended periods (up to 6 hours)
• Must be able to reach up to 55” high and 4' deep
• Must be able to work variable shifts if needed
$19k-24k yearly est. Auto-Apply 60d+ ago
Restaurant Manager
Wendy's 4.3
Bay Minette, AL job
Bay Minette, AL
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant.
In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L.
Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Service
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Completes physical inventory of product as defined by the General Manager.
Intake weekly food deliveries.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities and plan established by the General Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.
$26k-35k yearly est. Auto-Apply 60d+ ago
Co Manager
Wendy's 4.3
Fairhope, AL job
Why Wendy's The Co-Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to Identify 5 Star Talent and how to put the right people in the right places at the right time through effective scheduling. With support of the General Manager or District Manager, the Restaurant Manager will manage the daily operations and staff of the restaurant. The Restaurant Manager position is a support and development position directly below the General Manager. The key team member in this position supports the restaurant Driving Sales and Profits, Staffing, Hiring and Training of team members, Running a Great Restaurant with Excellent Food Quality, Service and Cleanliness, Driving Teamwork and Completing Administrative tasks as required of the position.
What you can expect
The Co-Manager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
* College Degree or equivalent experience in restaurant operations
* At least 1 year of line operations experience in the restaurant industry
* Must be able to perform all restaurant operations positions / functions
* Must possess a valid Driver's License in good standing
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$32k-44k yearly est. 21d ago
General Manager
Wendy's 4.3
Fairhope, AL job
Fairhope, AL
Statement of Purpose:
The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized.
ACCOUNTABILITIES:
Sales and Profits:
1. Meets budgeted sales targets.
2. Sets controllable cost targets.
3. Meets controllable cost targets.
4. Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities.
5. Responds to competitor activities aimed at diverting store business.
6. Develops and executes plan to improve sales and profits.
Operating Budget
1. Sets store budget goals monthly.
2. Meets monthly budget goals.
3. Communicates anticipated variances to the District Manager.
4. Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits.
5. Reviews, analyzes and communicates budget, P&L information to staff and manager.
Staffing
1. Determines crew staffing requirements and ensures co-manager hires crew in advance of need.
2. Ensures and maintains adequate bench strength in management team.
3. Ensures co-manager has adequate crew depth for each shift.
4. Utilizes W.O.T.C. program.
5. Maintains process for handling applications and files.
Quality
1. Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products.
2. Talks with customers during walk-throughs and when off-line to determine product and service quality.
3. Resolves customer complaints within 24 hours of receipt.
Service
1. Takes service times and determines efficiency.
2. Trains store personnel to respond promptly to customer needs.
3. Trains store personnel in customer courtesy.
4. Trains store personnel to solicit feedback to determine customer satisfaction.
Cleanliness
1. Trains store personnel to maintain store cleanliness during shifts.
2. Writes store cleaning plan.
3. Executes cleaning plan through delegation to the management team.
4. Achieves above satisfactory Q.S.C. scores consistently.
Training
1. Trains store personnel to execute new products to company standards.
2. Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes.
3. Orients new managers and crew to the store.
4. Writes and manages a development plan for each manager based on position descriptions.
5. Manages Crew Orientation and Training process.
6. Promotes high-performing crew members to available crew leader and shift supervisor positions.
7. Trains managers in the use of store ""systems"" for Q.S.C. and cost controls.
8. Trains managers to identify problems and develop alternative solutions.
9. Trains and develops managers on Managing Better Shifts skills.
10. Provides leadership and mentoring training to management team.
Controls
1. Meets or exceeds the 80% Q.S.C. level.
2. Conducts own informal Q.S.C. inspections.
3. Manages production labor control and food cost control using flowcharts, ""build-to"" system, and store schedule and positioning system.
4. Monitors and manages store inventory levels to ensure product/item availability (ordering is responsibility of Assistant Manager).
5. Analyzes weekly P&L; reviews with the management team.
6. Holds weekly manager meeting.
7. Sets store priorities, incorporating store and area objectives.
8. Writes and executes store plans (based on priorities agreed-upon with the DM); includes responsibilities delegated to other managers.
9. Identifies, evaluates and responds appropriately to labor efficiency problems.
10. Maintains, modifies as necessary, and utilizes store systems to provide consistent operations and customer satisfaction.
11. Establishes realistic and meaningful daily operational goals for management and staff.
Policies and Procedures
1. Follows procedures as outlined in the Operations Manual and other company manuals.
2. Maintain safe working conditions in the store as outlined in company policies and procedures.
3. Follows company policy for cash control and security.
4. Reports accidents promptly and accurately.
5. Follows procedures for resolving operational problems indicated by Health Department Inspectors.
6. Manages employee files and time cards strictly in accordance with policies.
7. Manages shifts effectively using guidelines within ""Managing Better Shifts"" or similar checklist.
8. Complies with EEO and Labor Law requirements.
9. Ensures managers understand and adhere to Policies and Procedures.
Administration
1. Maintains maximum variance .25% between reported and actual.
2. Submits paperwork on a timely basis.
3. Responds promptly to customer comments.
4. Conducts exit interviews as required by area procedures.
Maintenance
1. Trains crew and management to perform scheduled cleaning and maintenance of equipment (Preventative Maintenance Program).
2. Calibrates equipment (as trained by maintenance technician).
3. Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1. Uses consistent practices in managing performance problems with managers and crew (Interaction Management).
2. Manages crew and management in a manner which maximizes retention (reducing turnover).
3. Conducts manager meetings to facilitate communication with management and crew; sets priorities.
4. Manages grievance process; communicates process to the crew.
Performance Management
1. Conducts management performance reviews on a timely basis.
2. Takes appropriate corrective action in response to performance problems of crew and management.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures.
3. P&L analysis and corrective measures.
4. Supervisory practices.
5. Planning and budgeting.
6. Interviewing practices.
7. Training and development practices.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1-2 years management / operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
$35k-45k yearly est. Auto-Apply 60d+ ago
Crew Member
Wendy's 4.3
Fairhope, AL job
Fairhope, AL
Statement of Purpose:
Provides quality food products and services to all customers in a clean and safe environment
JOB RESPONSIBILITIES: • Ensures all food orders are assembled correctly within stated time goals • Maintains a clean, safe, and fully stocked dining room, restroom, and work area
• Prepares, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
• Stocks, portions, and serves beverages
• Operates cash register according to cash operations policies
• Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service
• Preps store for opening
• Closes store (restocks supplies and cleans up facilities, food preparation, and storage units)
EMPLOYMENT STANDARDS:
Knowledge
• Knowledge of computers and/or cash register systems helpful
Skills/Traits
• Good communications skills
• Strong interpersonal skills
• Team player
• Dependable
Education
• Some high school required
Experience
• No experience required
Age Requirement
• Must be at least 16 years of age and possess all documents and permits required to work by state and federal law
Physical/Working Conditions
• High traffic/volume customer interface
• Must be able to lift up to 50 pounds repeatedly
• Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both hands
• Must be able to hear food orders via head phones or intercom system
• Must be able to work at a 3' hamburger grilling station
• Must be able to stand for extended periods (up to 6 hours)
• Must be able to reach up to 55” high and 4' deep
• Must be able to work variable shifts if needed
$19k-24k yearly est. Auto-Apply 60d+ ago
Shift Supervisor
Wendy's 4.3
Foley, AL job
Statement of Purpose:
STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
ACCOUNTABILITIES:
Supervision
Supervises open and close activities during non-service hours. Provides "work direction" to crew members. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
Monitors product quality and takes corrective action where necessary. Follows store cleaning plan. Monitors positional and service line organization. Monitors service times and determines efficiency. Exhibits positive customer service attitude at all times.
Controls
Follows flowcharts, prep projections and "build-to" charts. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. Follows store plans as set by the unit manager. Controls food cost by minimizing waste.
Training and Performance Management
Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
Follows all procedures in the Operational Procedures Manual. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. Adheres to cash control and banking policies, knows register procedures. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. Ensures dress policy is followed at all times. Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
High School graduate or equivalent educational certificate.
Experience
At least 1 year of experience in the restaurant industry.
Age Requirement
Must be at least 18 years of age.
Minimum Hours Requirement
This position is expected to maintain an average of 32 hours or more per week over a calendar year.
$25k-31k yearly est. Auto-Apply 60d+ ago
Restaurant Manager
Wendy's 4.3
Fairhope, AL job
Fairhope, AL
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant.
In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L.
Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Service
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Completes physical inventory of product as defined by the General Manager.
Intake weekly food deliveries.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities and plan established by the General Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.
$26k-35k yearly est. Auto-Apply 60d+ ago
Co Manager
Wendy's 4.3
Fairhope, AL job
Fairhope, AL
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$32k-44k yearly est. Auto-Apply 60d+ ago
Crew Member
Wendy's 4.3
Robertsdale, AL job
Robertsdale, AL
Statement of Purpose:
Provides quality food products and services to all customers in a clean and safe environment
JOB RESPONSIBILITIES: • Ensures all food orders are assembled correctly within stated time goals • Maintains a clean, safe, and fully stocked dining room, restroom, and work area
• Prepares, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
• Stocks, portions, and serves beverages
• Operates cash register according to cash operations policies
• Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service
• Preps store for opening
• Closes store (restocks supplies and cleans up facilities, food preparation, and storage units)
EMPLOYMENT STANDARDS:
Knowledge
• Knowledge of computers and/or cash register systems helpful
Skills/Traits
• Good communications skills
• Strong interpersonal skills
• Team player
• Dependable
Education
• Some high school required
Experience
• No experience required
Age Requirement
• Must be at least 16 years of age and possess all documents and permits required to work by state and federal law
Physical/Working Conditions
• High traffic/volume customer interface
• Must be able to lift up to 50 pounds repeatedly
• Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both hands
• Must be able to hear food orders via head phones or intercom system
• Must be able to work at a 3' hamburger grilling station
• Must be able to stand for extended periods (up to 6 hours)
• Must be able to reach up to 55” high and 4' deep
• Must be able to work variable shifts if needed
$19k-24k yearly est. Auto-Apply 60d+ ago
General Manager
Wendy's 4.3
Robertsdale, AL job
Robertsdale, AL
Statement of Purpose:
The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized.
ACCOUNTABILITIES:
Sales and Profits:
1.Meets budgeted sales targets.
2.Sets controllable cost targets.
3.Meets controllable cost targets.
4.Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities.
5.Responds to competitor activities aimed at diverting store business.
6.Develops and executes plan to improve sales and profits.
Operating Budget
1.Sets store budget goals monthly.
2.Meets monthly budget goals.
3.Communicates anticipated variances to the District Manager.
4.Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits.
5.Reviews, analyzes and communicates budget, P&L information to staff and manager.
Staffing
1.Hires, trains and terminates subordinate managers.
2.Ensures and maintains adequate bench strength in management team.
3.Ensures co-manager has adequate crew depth for each shift.
4.Utilizes W.O.T.C. program.
5.Maintains process for handling applications and files.
Quality
1.Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products.
2.Talks with customers during walk-throughs and when off-line to determine product and service quality.
3.Resolves customer complaints within 24 hours of receipt.
Service
1.Takes service times and determines efficiency.
2.Trains store personnel to respond promptly to customer needs.
3.Trains store personnel in customer courtesy.
4.Trains store personnel to solicit feedback to determine customer satisfaction.
Cleanliness
1.Trains store personnel to maintain store cleanliness during shifts.
Writes store cleaning plan.
3.Executes cleaning plan through delegation to the management team.
4.Achieves above satisfactory Q.S.C. scores consistently.
Training
1.Trains store personnel to execute new products to company standards.
2.Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes.
3.Orients new managers and crew to the store.
4.Writes and manages a development plan for each manager based on position descriptions.
5.Manages Crew Orientation and Training process.
6.Promotes high-performing crew members to available crew leader and shift supervisor positions.
7.Trains managers in the use of store "systems" for Q.S.C. and cost controls.
8.Trains managers to identify problems and develop alternative solutions.
9.Trains and develops managers on Managing Better Shifts skills.
10.Provides leadership and mentoring training to management team.
Controls
1.Meets or exceeds the 80% Q.S.C. level.
2.Conducts own informal Q.S.C. inspections.
3.Manages production labor control and food cost control using flowcharts, "build-to" system, and store schedule and positioning system.
4.Monitors and manages store inventory levels to ensure product/item availability (ordering is responsibility of Assistant Manager).
5.Analyzes weekly P&L; reviews with the management team.
6.Holds weekly manager meeting.
7.Sets store priorities, incorporating store and area objectives.
8.Writes and executes store plans (based on priorities agreed-upon with the DM); includes responsibilities delegated to other managers.
9.Identifies, evaluates and responds appropriately to labor efficiency problems.
10.Maintains, modifies as necessary, and utilizes store systems to provide consistent operations and customer satisfaction.
11.Establishes realistic and meaningful daily operational goals for management and staff.
Policies and Procedures
1.Follows procedures as outlined in the Operations Manual and other company manuals.
2.Maintain safe working conditions in the store as outlined in company policies and procedures.
3.Follows company policy for cash control and security.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational problems indicated by Health Department Inspectors.
6.Manages employee files and time cards strictly in accordance with policies.
7.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
8.Complies with EEO and Labor Law requirements.
9.Ensures managers understand and adhere to Policies and Procedures.
Administration
1.Maintains maximum variance .25% between reported and actual.
2.Submits paperwork on a timely basis.
3.Responds promptly to customer comments.
4.Conducts exit interviews as required by area procedures.
Maintenance
1.Trains crew and management to perform scheduled cleaning and maintenance of equipment (Preventative Maintenance Program).
2.Calibrates equipment (as trained by maintenance technician).
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with managers and crew (Interaction Management).
2.Manages crew and management in a manner which maximizes retention (reducing turnover).
3.Conducts manager meetings to facilitate communication with management and crew; sets priorities.
4.Manages grievance process; communicates process to the crew.
Performance Management
1.Conducts management performance reviews on a timely basis.
2.Takes appropriate corrective action in response to performance problems of crew and management.
EMPLOYMENT STANDARDS:
Knowledge
1.Wendy's operating systems and procedures.
2.Wendy's policies and procedures.
3.P&L analysis and corrective measures.
4.Supervisory practices.
5.Planning and budgeting.
6.Interviewing practices.
7.Training and development practices.
Education
1.College degree or equivalent experience in operations.
Experience
1.1-2 years management / operations experience in the restaurant industry.
2.Must be able to perform all restaurant operations positions/functions
Other Physical Requirements
1.The General Manager job requires standing for long periods of time without a break.
2.The General Manager job requires being able to meet the requirements of all subordinate positions.
3.Must possess a valid drivers license.
4.Travels to multiple stores as needed
5.Physical inspections of all areas of restaurant
6.Lifting up to 50 lbs
7.Move and inspect all supplies in restaurant
8.Work in hot and cold environments (restaurant, cooler, freezer)
$35k-44k yearly est. Auto-Apply 60d+ ago
Restaurant Manager
Wendy's 4.3
Foley, AL job
Foley, AL
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant.
In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L.
Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Service
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Completes physical inventory of product as defined by the General Manager.
Intake weekly food deliveries.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities and plan established by the General Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.
$26k-35k yearly est. Auto-Apply 60d+ ago
Shift Supervisor
Wendy's 4.3
Fairhope, AL job
Fairhope, AL
Statement of Purpose:
STATEMENT OF PURPOSE:
Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
ACCOUNTABILITIES:
Supervision
1. Supervises open and close activities during non-service hours.
2. Provides "work direction" to crew members.
3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
1. Monitors product quality and takes corrective action where necessary.
2. Follows store cleaning plan.
3. Monitors positional and service line organization.
4. Monitors service times and determines efficiency.
5. Exhibits positive customer service attitude at all times.
Controls
1. Follows flowcharts, prep projections and "build-to" charts.
2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
3. Follows store plans as set by the unit manager.
4. Controls food cost by minimizing waste.
Training and Performance Management
1. Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
1. Follows all procedures in the Operational Procedures Manual.
2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
3. Adheres to cash control and banking policies, knows register procedures.
4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
5. Ensures dress policy is followed at all times.
6. Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
1. Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
1. High School graduate or equivalent educational certificate.
Experience
1. At least 1 year of experience in the restaurant industry.
Age Requirement
1. Must be at least 18 years of age.
$25k-31k yearly est. Auto-Apply 60d+ ago
Co Manager
Wendy's 4.3
Foley, AL job
Foley, AL
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$32k-44k yearly est. Auto-Apply 60d+ ago
Crew Member
Wendy's 4.3
Spanish Fort, AL job
Spanish Fort, AL
Statement of Purpose:
Provides quality food products and services to all customers in a clean and safe environment
JOB RESPONSIBILITIES: • Ensures all food orders are assembled correctly within stated time goals • Maintains a clean, safe, and fully stocked dining room, restroom, and work area
• Prepares, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
• Stocks, portions, and serves beverages
• Operates cash register according to cash operations policies
• Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service
• Preps store for opening
• Closes store (restocks supplies and cleans up facilities, food preparation, and storage units)
EMPLOYMENT STANDARDS:
Knowledge
• Knowledge of computers and/or cash register systems helpful
Skills/Traits
• Good communications skills
• Strong interpersonal skills
• Team player
• Dependable
Education
• Some high school required
Experience
• No experience required
Age Requirement
• Must be at least 16 years of age and possess all documents and permits required to work by state and federal law
Physical/Working Conditions
• High traffic/volume customer interface
• Must be able to lift up to 50 pounds repeatedly
• Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both hands
• Must be able to hear food orders via head phones or intercom system
• Must be able to work at a 3' hamburger grilling station
• Must be able to stand for extended periods (up to 6 hours)
• Must be able to reach up to 55” high and 4' deep
• Must be able to work variable shifts if needed
$19k-24k yearly est. Auto-Apply 60d+ ago
General Manager
Wendy's 4.3
Spanish Fort, AL job
Why Wendy's The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized.
What you can expect
The General Manager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
Knowledge
1.Wendy's operating systems and procedures.
2.Wendy's policies and procedures.
3.P&L analysis and corrective measures.
4.Supervisory practices.
5.Planning and budgeting.
6.Interviewing practices.
7.Training and development practices.
Education
1.College degree or equivalent experience in operations.
Experience
1.1-2 years management / operations experience in the restaurant industry.
2.Must be able to perform all restaurant operations positions/functions
Other Physical Requirements
1.The General Manager job requires standing for long periods of time without a break.
2.The General Manager job requires being able to meet the requirements of all subordinate positions.
3.Must possess a valid drivers license.
4.Travels to multiple stores as needed
5.Physical inspections of all areas of restaurant
6.Lifting up to 50 lbs
7.Move and inspect all supplies in restaurant
8.Work in hot and cold environments (restaurant, cooler, freezer)
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$35k-44k yearly est. 21d ago
Restaurant Manager
Wendy's 4.3
Spanish Fort, AL job
Spanish Fort, AL
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant.
In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L.
Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Service
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Completes physical inventory of product as defined by the General Manager.
Intake weekly food deliveries.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities and plan established by the General Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.