CB&S Bank jobs - 37 jobs

GENERAL FUNCTION: Provides assistance and quality customer service to retail employees and other bank employees. Completes day to day tasks as assigned. MAJOR DUTIES AND RESPONSIBILITIES: * Moderate level of skills and knowledge required to efficiently and accurately perform the duties in Deposit Services. * Follows established procedures and management policies to provide good system control and backup files to safeguard financial information. * Maintains sufficient records for good audit trail of all transactions handled by the department. * Must meet reporting deadlines as directed. * Performs job functions in a variety of functional areas, including but not limited to: * Process all exceptions items in EIM daily- including proper handling of returns and chargebacks and correcting all application non-posted items. Balance EIM daily. * Process incoming FED returns * Balance deposit applications - DDA, SAV, COD, and SDB, review/correct all exception reports as they relate to these applications. Balance all assigned bank accounts. Review and correct all other reporting as assigned. * Balance/maintain ATM/POS transactions between Core system and 3rd Party processor reports, including the ATM offset account. * Record, transmit and balance Federal Backup Withholding daily. Complete and submit the annual tax Form 945. * Loads and verifies data into the core system as requested for all deposit accounts. * Loads and verifies data as requested into Access Manager for Treasury Management customers * Verify and ensure Stop Payments are loaded in the core accurately, reporting all exceptions to the branches * Verify and ensure Change of Address requests are loaded in the core accurately, reporting all exceptions to the branches. Submit change of address requests to be processed for letters to old and new addresses for compliance. * Process all death notifications and reclamations following department procedures * Process and report IOLTA account interest to the applicable law foundation * Process corrections to annual tax forms as requested * Maintain interest paid on savings bonds to ensure proper tax reporting * Monitor and properly handle suspect OFAC hits on incoming IAT files * Print CD interest checks and club checks for COD/SAV customers ADDITIONAL RESPONSIBILITIES: * Maintains accurate department records. * Assists in research on an as needed basis. * Knowledgeable of bank trancodes, account types, and class code and their usage for all applications. * Knowledgeable of all bank products and services. * Any other duties needed in the maintenance of the department or any other department as directed by management. * Assists other departments as needed. * All other tasks as assigned. JOB QUALIFICATIONS: * High school graduate or equivalent. * Two to three years of operational experience, customer service experience or equivalent. * Must be able to set priorities and demonstrate excellent organizational skills. * Good communication skills, both verbal and written. * Ability to interact well with all bank personnel. * Ability to perform repetitive tasks and to operate well within time restraints. * Demonstrated ability in working with computers. * Must be able to follow specific instructions. * Must have good motor skills, continuous movement of hands. * Ability to perform repetitive tasks. * Ability to sit for extended periods of time. * Demonstrates proficiency and commitment to excellence in performance of duties. * Knowledgeable of regulations governing transactions in relation to deposit accounts. * Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations. STANDARDS OF PERFORMANCE: * Provides courteous and professional service to all customers and co-workers. * Reports to work in a timely manner. * Completes work accurately and efficiently. * Maintains positive work-environment with co-workers and customers. * Requires ability to work well with others. * Conducts customer relations in a manner that will enhance the overall marketing effort of the bank. * Follows all company policies and procedures. * Procedures are clearly defined and errors easily avoided by following those procedures. * Progress toward proficiency developed through training and supervision. * Maintains efficiency standards and goals set by the supervisor.

Overview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches throughout northwest Alabama and south-central Tennessee. Today, we serve 13 counties with a full line of financial solutions. Our purpose and commitment to financial health has never changed. We recognize what is good for our members is good for us. We aspire to high standards of integrity, excellence, and passion. Furthermore, we strive to be innovative for the members' benefit and engaged in the betterment of their communities. The Role: Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU's vision: “to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place”. You will be responsible for assisting your specific departments in day to day operations. What you will do: Assist with planning, coordinating, and executing daily tasks Assist with planning, and coordinating departmental tasks Provide administrative assistance to specific departments Perform other duties as assigned Requirements Qualifications: Must be an active student in the desired department field Commitment to LCU's Mission Statement and Core Values Must possess proficient communication skills Must successfully complete appropriate LCU assessments This job description is not a complete statement of this position's comprised duties and responsibilities. Listerhill Credit Union is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.

Job Description Please complete this application only if there is no current job listed in which you have interest. Job Posted by ApplicantPro

Job Description DIVISION: Operations DEPARTMENT: Technology JOB TITLE: Platform Architect LEVEL: ORGANIZATIONAL RELATIONSHIPS: REPORTS TO: Technology Director SUPERVISES: N/A GENERAL FUNCTION: The IT Platform Architect is the primary technical designer and architect for the technologies used in the environment. This includes all aspects of server, storage, and database management, including building and deploying servers, allocating virtual resources, evaluating performance requirements, performing performance monitoring and tuning, building deployment plans, evaluating technology and vendor managed services, and consulting with end-users. MAJOR DUTIES AND RESPONSIBILITIES: Perform planning, analysis, design, development and testing of new and existing infrastructure systems & Data Centers. Design and implement processes and procedures to support disaster recovery and business continuity plans per FDIC guidelines. Develop implementation plans to support IT initiatives by diagnosing, researching and resolving complex issues for infrastructure systems. Translate vendor specifications into appropriate system designs. Define, maintain, and evolve infrastructure architecture principles, policies and standards. Design and maintain standard deployment of corporate VoIP ShoreTel telecomm systems. Perform due diligence and design potential integration plans for all new branch acquisitions or installations. Develop technology roadmap for all infrastructure levels. Lead medium to large technical projects in support of systems, configuring and installing hardware, software, and other components, as well as development and implementation of new technologies. Understand, advocate and augment the principles of information technology strategies. Work with Technology Director to analyze bank business drivers to determine corresponding change requirements. Analyze the IT environment to detect critical deficiencies, and recommend solutions for improvement. Analyze technology industry and market trends, and determine their potential impact on the bank. "Sell" the architecture process, its outcome and ongoing results. Define the principles to guide solution decisions for the bank. Design and lead the implementation of an infrastructure architecture strategy based on bank requirements and IT strategies. Design and direct the governance activities associated with ensuring enterprise application architecture compliance. Develop a road map of the evolution of the enterprise infrastructure portfolio from current to future state (as defined by the Technology Director). Coordinate application architecture implementation and modification activities. Facilitate the evaluation and selection of software product standards, as well as the design of standard software configurations. Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the application architecture. Work closely with the project management office (PMO) to ensure alignment of plans with what is being delivered. Incorporates effective change and risk management controls. Continually identify, prioritize and mitigate IT solution risks. Insure escalated calls have been handed off to appropriate IT technicians and that the pertinent information is logged within the escalated trouble ticket ADDITIONAL RESPONSIBILITIES: Establishes and drives the Change Management, Incident Management and other processes and frameworks of ITIL. Creating and maintaining client relationships with bank service users. Keeps abreast of new procedures and technology implemented by the technology department Demonstrated ability to work with all personnel responsible for or using the computer systems as well as third party vendors Ensure that all software is legal. Report any instances of abuse to management Provide customer support to all departments in the bank relating to technology issues as assigned or as related to service catalog. Remotely assist employees with technology problems when necessary JOB QUALIFICATIONS: 10 years' experience in a multiple vendor information systems infrastructure environment that is supported 24x7. Must have hands on experience in VMware, MS Exchange and MS Active Directory experience. Must have hands on experience working with Pure SAN. Must have hands on experience in managing Cisco technology in switching and firewall. Working technical knowledge of current network hardware, software, protocols, and standards. Working knowledge in the following areas: VMware Infrastructure administration and maintenance. Citrix Workspace Suite HP Servers/Laptops/Desktops/Thin Clients. Pure SAN and Veeam WAN network optimization using Cisco/Fortinet. Installation, configuration and maintenance of operating systems OS workstations and servers. VOIP using ShoreTel Telecommunications & MPLS technology. Detailed knowledge of current technologies and developments in the IT industry. Strong analytical and problem-solving skills, ability to grasp new concepts quickly and have the desire to learn new skills. Ability to define problems, collect data, establish facts and draw valid conclusions Ability to manage multiple project deadlines. Strong communication, both written and verbal and interpersonal skills are a must as is the ability to embrace change in a positive and enthusiastic manner. Experience with server hardware, Window/Linux network OSs, SAN storage systems, virtual server platforms, disk to disk backup systems, messaging systems, data center facility management (power, AC, server configurations), system management tools, desktop management systems, WANs, LANs, Security, IP, DNS, DFS, DHCP etc. Working knowledge of routing, mass storage, clustering, mail routing protocols, load-balancers, capacity planning ITIL certification desired. Must have a valid driver's license and proof of insurance. Ability and willingness to travel to various locations and prospective facilities. Ability to work effectively in a diverse work group. Analytical ability to gather and summarize data for reports and present recommendations to the senior management and the Board of Directors. Ability to sit for extended periods of time. Demonstrated ability to effectively interact with employees, vendors, and management. STANDARDS OF PERFORMANCE: We will be honest in all that we do. We will conduct ourselves in a professional, dignified manner. We will always treat our customers with respect. Must be courteous and respectfully of all customers and employees. We will treat co-workers, peers, and vendors with the same degree of respect and consideration we give our customers and expect for ourselves. We will maintain a cheerful positive attitude about our bank, industry, peers, customers, and supervisory personnel. Attempt to return all phone calls the same day as they are received. We will conduct an informal performance appraisal of all personnel reporting directly to you quarterly and a detailed performance review annually. We will see that all supervisory personnel under your supervision conduct the same type of review on personnel they supervise. We will keep confidential information confidential. EQUIPMENT INVOLVED: PC hardware, various types of software programs, computer terminals, mainframe computers, calculator, telephone systems, copier, fax machine and other business related equipment on bank premises Job Posted by ApplicantPro

GENERAL FUNCTION Provides loan specific assistance and quality customer service to retail employees and other bank employees. Completes daily tasks as assigned. MAJOR DUTIES AND RESPONSIBILITIES * Entry level into this area is concerned with acquiring the knowledge and skills to efficiently and accurately perform the duties of area the Loan Servicing Group of the Operations area. * Follows established procedures and management policies to provide good system control and backup files to safeguard financial information. * Maintains sufficient records for good audit trail of all transactions handled by the department. * Meets reporting deadlines as directed. * Performs job functions in a variety of functional areas, including but not limited to: * Verifies and balances bank accounts, monitors and clears exceptions, processes escrow * Loads and verifies data into the core system for loans. * Resolves posting exceptions * Credit life remittance and claims * Charge off loan maintenance ADDITIONAL RESPONSIBILITIES: * Maintains accurate department records. * Assists in research on an as needed basis. * Knowledgeable of bank trancodes, account types, and class code and their usage for all applications. * Knowledgeable of all bank products and services. * Performs any other duties needed in the maintenance of the department or any other department as directed by management. * Assists other departments as needed. * All other tasks as assigned. JOB QUALIFICATIONS * High school graduate or equivalent. * One year of operational experience, customer service experience or equivalent. * Must be able to set priorities and demonstrate excellent organizational skills. * Good communication skills, both verbal and written. * Ability to interact well with all bank personnel. * Ability to perform repetitive tasks and to operate well within time restraints. * Demonstrated ability in working with computers. * Must be able to follow specific instructions. * Must have good motor skills, continuous movement of hands. * Ability to perform repetitive tasks. * Ability to sit for extended periods of time. * Demonstrates proficiency and commitment to excellence in performance of duties. * Knowledgeable of regulations governing transactions in relation to deposit and loan accounts * Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations. STANDARDS OF PERFORMANCE * Provides courteous and professional service to all customers and co-workers. * Reports to work in a timely manner. * Completes work accurately and efficiently. * Maintains positive work-environment with co-workers and customers. * Requires ability to work well with others. * Conducts customer relations in a manner that will enhance the overall marketing effort of the bank. * Follows all company policies and procedures. * Procedures are clearly defined, and errors easily avoided by following those procedures. * Progresses toward proficiency developed through training and supervision. * Maintains efficiency standards and goals set by the supervisor.

Job Description GENERAL FUNCTION: Manages and develops consumer loan accounts, which meet the established lending requirements while maximizing profitability and minimizing risk to the bank. Contributes to the growth and profitability of the bank through consumer and residential loans. Also preforms duties related to the Universal Banker role, which includes services such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers. Responsible for the development of new business relationships, maintaining existing relationships, and recognizing selling and referral opportunities. Answers questions on all services the financial institution provides. MAJOR DUTIES AND RESPONSIBILITIES (Lending): Possesses knowledge of features and benefits of all bank products and services in order to efficiently promote the bank and explain available financial institution products and services to existing and potential customers. Services existing residential loan accounts and expands existing relationships through cross-sells and referrals. Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth. Interviews loan applicants, analyzes financial information and makes appropriate loan decisions; Decisions must be based primarily on opinions derived from facts and projections based upon the best available information; Must abide by specified lending authority as dictated by the loan policy and procedures manual. Presents loan requests above lending authority to loan review committee for approval. Manages a loan portfolio as it pertains to consumer and residential loans under his or her responsibility. Services loan portfolio in a manner consistent with sound banking practices, while maintaining profitability. Participates in the bank's officer call program and promotes the bank's services where appropriate. Makes business development calls on existing customers and prospective customers. Maintains an active role in community affairs to improve the bank's visibility in the area. Implements plans to reduce total past dues loans and non-earning assets to a level determined by senior management; Monitors past due loans and contacts customers when appropriate. Assures delivery of quality customer service in the branch through personal leadership and adherence to bank's quality standards. MAJOR DUTIES AND RESPONSIBILITIES (Platform): Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts. Receives deposits and ensures that all accounts are properly processed. Establishes retirement accounts, and arranges for direct deposits. Completes arrangements and documents for special services such as exchanges of foreign currency. Carries out the financial institution's client retention strategies. Proactively seeks prospects for new business. Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists. Opens and closes office by following established security procedures. Performs specialized tasks such as preparing cashier's checks and personal money orders, and issuing traveler's checks. Ensures compliance with all internal controls and policies and procedures Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional Development or CFT courses. Completes all required monthly and quarterly training. Accurately processes and/or reports the following as outlined in established branch procedures: Garnishments, tax levies, subpoenas, etc. Counterfeit Currency Report. Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.) Night deposit logs. Balancing and reporting of the negotiable instrument log. ADDITIONAL RESPONSIBILITIES: Represents the financial institution in community affairs and civic organizations. Assists all branches with existing and potential consumer and residential loan customers. Occasionally assists commercial customers with their initial loan requests. Authorizes official checks, expense checks, money orders, charge-offs, overdrafts etc., as outlined in procedures manual. Accurately balances assigned cash drawer. Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips. One to two years or retail banking experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required. Ability to interact with customers in a professional and friendly manner. Performs any other duties assigned by the supervisor. JOB QUALIFICATIONS: Bachelor degree from an accredited college with a concentration in accounting / finance preferred, or equivalent business related experience. One to two years of consumer and residential lending experience. Proven knowledge of loan policies and procedures. Ability to work independently, establish priorities and procedures, and meet established goals. Proven ability to motivate staff in sales. Strong personal leadership skills, organizational skills, and excellent verbal and written communication skills; Interacts well with customers, listens effectively, and communicates complex issues. Ability to analyze and summarize complex financial information, make presentations of that information, communicate its contents, and make recommendations for appropriate courses of action. Ability to travel to various locations to meet with customers and bank personnel. Strong business development, customer relations, and decision-making skills are essential. STANDARDS OF PERFORMANCE: Performs all areas of responsibilities in a timely, accurate, and thorough manner; Acceptable attendance and reporting to work in a timely manner. Works well with co-workers, vendors, and customers. Conducts customer relations in a manner that will enhance the overall marketing effort of the bank. Must be courteous and respectful of all customers and employees. All employees are expected to conduct themselves in a professional matter, which is conducive to the effective operation of the Bank. Follows all company policies and procedures as well as all state and federal regulations. Ability to maintain matters of a highly confidential nature. Honesty must be an essential ingredient in all matters. Attempts to return all phone calls the same day as they are received. Acts on all loan requests, after receiving all information necessary to consider the request, within two days for all loans within your authority and twelve days for all other loans. Maintains loan exceptions at a rate specified by loan policy and procedures, or of greater quality. Job Posted by ApplicantPro

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs. Essential Functions This position requires evening shifts through the week and a variety of days or evenings on Saturday. Relationship Development Identifies and meets customer needs through sales and service with focus on deepening customer relationships Actively listens for opportunities to cross-sell additional products and services Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services Answers phone courteously within three rings or less Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences Resolves customer complaints regarding sales and service Branch Operations Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary Conducts cash, deposit, loan, deposit and withdrawal transactions accurately Balances cash drawer in accordance with Bank procedures and regulations Perform as a team member in allocating and coordinating the work flow Contribute to the fulfillment of the department and bank objectives and goals Processes night deposits Completes Teller Hours Worksheet accurately and in a timely manner Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc. Issues Official Checks and Money Orders Trains with Head Teller to perform Head Teller duties Attends branch meetings Processes credit card cash advances Performs other duties as assigned Compliance Adhere to all regulatory requirements and bank policies and procedures Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner Notifies Head Teller of any outage before close of day Adheres to the Cash Control Procedures Ensures teller area is secure and all security requirements are followed Completes required online training assignments in a timely manner Working Conditions Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors. Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department. May be required to stand for long periods of time while providing teller service. Minimum Level of Preparation and Training High School diploma or equivalent One year previous experience with direct customer service interaction required Previous experience handling cash transactions preferred Required Abilities, Knowledge, and Skills Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants Ability to develop knowledge of the bank's products, services, and processes Ability to accomplish multiple objectives in a fast paced environment Ability to develop a thorough understanding of bank specific software and other basic office equipment Excellent communication, team-work, and customer service skills Strong organizational, time management, and presentation skills Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

Job Description GENERAL FUNCTION: Plans, directs and organizes all operational and sales activities of the branch following established policies and procedures in order to meet or exceed our customer's expectations with regards to their banking needs. Oversees the operation of the branch and ensures profitability and compliance with all bank policies and procedures. MAJOR DUTIES AND RESPONSIBILITIES: Generates new business by conducting business development calls on existing customers and prospective customers in order to meet or exceed established sales goals. Supervises all branch personnel. Responsible for supervising, training, directing and coaching branch personnel with regards to all sales and operational activities. Conducts annual and quarterly reviews. Maintains an active role in community and civic affairs. Maintains control and usage of the medallion stamp. Serves as chairperson for local board meetings; responsible for outlining the agenda along with various other board reports. Establishes and manages the branch loan portfolio. Interviews loan applicants, analyzes financial information and makes appropriate loan decisions. Identifies non-conforming credits which need additional approval or assistance. Presents loan requests above lending authority to loan committee for approval. Prepares loan documents, clearing any exceptions and construction inspections. Resolves customer complaints. Abides by specified lending authority as dictated by the loan policy and procedures. Manages the branch budget while maximizing profits and minimizing expenses. Processes daily EIM items (pay/return decisions) within established authority limits. Reviews and authorizes staff schedules including approving overtime and paid leave. Reviews and approves accounts payable items (invoices); forwards to the Accounting Department for processing. Implements the Branch Security Plan and trains staff, including but not limited to the opening/closing procedures and monitoring the branch's security system. Insures the accurate processing and/or reporting of the following: Garnishments, tax levies, subpoenas, etc. Cash items. Proof corrections. Cash counts. CIP verifications. Counterfeit Currency Report. Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.) Night deposit logs, agreements, business resolutions. Safe deposit boxes (audit, bank use boxes, verification of documents, etc.) Collateral boxes and holds for notes secured by deposit accounts. Balancing and reporting of the negotiable instruments. Branch certification of internal controls. Works with Branch Operations Administration to complete all quarterly and annual operational training including the disaster recovery plan/business continuity plan and the implementation of such plans. Resolves customer complaints within the branch. Conducts branch audit and clears any exceptions under the guidance of Branch Operations Administration. Trains and cross-trains personnel in order to avoid any future exceptions. Ensures branch personnel are in compliance with all policies and procedures. Approves requisitions for purchasing of supplies for the branch. Monitors and maintains property management by coordinating with the Facilities department regarding upkeep and needed repairs. Performs all other duties as assigned by supervisor. JOB QUALIFICATIONS: Bachelor degree from an accredited college with a concentration in accounting /finance preferred, or equivalent related experience. Two to three years of retail banking, consumer and commercial lending experience. Minimum of one to two years supervisory experience. Strong personal leadership skills, organizational skills and excellent verbal and written communication skills. Ability to analyze and summarize complex financial information and present recommendations for appropriate courses of action. STANDARDS OF PERFORMANCE: Maintains positive work-environment while being courteous and respectful to all. Must be alert in all job functions. Follows all company policies and procedures. Ability to maintain matters of a highly confidential nature. Acts on all loan requests, after receiving all information necessary to consider the request, within two days for all loans within your authority and twelve days for all other loans. Job Posted by ApplicantPro

GENERAL FUNCTION Internships at CB&S Bank offer valuable opportunities for exposure to varied responsibilities within designated departments. Interns provide hands-on support and assistance to department personnel. Internships are paid, and interns are counted on to provide value-added services. MAJOR DUTIES AND RESPONSIBILITIES * Performs job functions described below in the assigned department. * In addition to job functions listed below, performs other duties as assigned. * Technology * Troubleshoots the end user's issue and resolves upon first contact, when possible. * Provides "how to" assistance on all internally supported devices, applications and systems. * Contributes to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides. * Advocates for the end user to ensure he or she receives high quality and timely service and support from the entire IT organization. * Support Operations * Balances all teller related activities- processes incoming mail- processes returned mail- processes credit verifications. * Captures indexes and manages customer documentation in centralized system- processes outgoing mail. * Edits, corrects, and processes transactions to customer accounts processes research and adjustments. * Verifies and balances bank accounts, monitors and clears exceptions, processes for bank debit and credit card program, processes escrow payouts. * Marketing * Assists with overall marketing strategy, including project management, copywriting, graphic design, web updates, public relations, digital marketing, and social media. * Assists with direct mailings by coordinating mail pieces: supplies, labels, folding, and stuffing. * Assists marketing team with internal public relations/community involvement program, including monthly reporting. * Maintains inventory and distribution of bank's sales and promotional items; charges out items monthly. * Assists sales program as needed: tracks referral promotions, distribution of sales materials, sales training, and other duties as assigned. * Human Resources * Supports the interview and selection process by posting jobs in appropriate forums, screening resumes/applications, scheduling appointments, and conducting background checks. * Administers COBRA and FMLA compliance, including providing all notifications within the acceptable time constraints defined by law; assists with other aspects of legal compliance. * Maintains all personnel records including current employee files, terminated employee files, current and terminated I-9 files, and all electronic HR files. * Answers employee questions concerning benefits; refers to various resources for information as needed. Enrolls new employees in programs; conducts short orientation to explain benefits. * Maintains confidentiality of records such as medical files and supervisors' performance appraisals. * Credit Administration * Prepares minutes and documentation for Officer's Loan Committee and Director's Loan Committee. * Spreads financial information for relationships over $500,000 on a regular basis (with the assistance of Credit Analysts). * Assists Credit Analysts with the preparation of credit memos. * Prepares Credit Risk Rating and Global debt coverage's for lenders. * Assists with bank's Business Manager Program. * Loan Review * Assists in preparation of loan review write-ups. * Assists in reviewing appraisals. * Assists in preparing documentation for Committee (Officers Loan Committee, Directors Loan Committee, and Audit Committee) * Learns existing regulations (State and Federal) * Learns to pull reports from Business Analytics * Accounting * Assists with the bank's accounts payable system, including processing of checks using computerized system, related general ledger entries, related recordkeeping, file maintenance, etc. * Maintains accounting files of monthly financial statements. * Responsible for various routine accounting entries (i.e. rental income, correspondent banks analysis charges, etc.) * Assists with preparation of sales and use tax returns as required by the Bank's taxing jurisdictions. * Assists the Accounting Manager in various special projects. JOB QUALIFICATIONS: * Excellent written and verbal communication skills. * Ability to analyze and solve problems. * Must have a valid driver's license and proof of insurance. * Ability and willingness to travel to various locations and prospective facilities. * Ability to work effectively in a diverse work group. * Ability to sit for extended periods of time. * Demonstrated ability to effectively interact with employees, vendors, and management. * Ability to prioritize and organize.

Part-time Description Overview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches throughout northwest Alabama and south-central Tennessee. Today, we serve 13 counties with a full line of financial solutions. Our purpose and commitment to financial health has never changed. We recognize what is good for our members is good for us. We aspire to high standards of integrity, excellence, and passion. Furthermore, we strive to be innovative for the members' benefit and engaged in the betterment of their communities. The Role: Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU's vision: “to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place”. You will be responsible for assisting your specific departments in day to day operations. What you will do: Assist with planning, coordinating, and executing daily tasks Assist with planning, and coordinating departmental tasks Provide administrative assistance to specific departments Perform other duties as assigned Requirements Qualifications: Must be an active student in the desired department field Commitment to LCU's Mission Statement and Core Values Must possess proficient communication skills Must successfully complete appropriate LCU assessments This job description is not a complete statement of this position's comprised duties and responsibilities. Listerhill Credit Union is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.

Job Description GENERAL FUNCTION Responsible for reviewing all loans processed in the Loan Processing Department and verify for accuracy including verification of fees. Reviews all underwriting material such as appraisals, title work, flood certifications, etc. Makes any necessary changes and monitors errors made by processors and underwriters. Assembles all necessary documentation for loan packages to be compliant with all regulations, policies, and procedures. Prints and assembles loan closing packages. Updates the Loan Closing "task" as loans are sent out for closing. MAJOR DUTIES AND RESPONSIBILITIES Demonstrates an aptitude for banking and exhibits proficiency in all areas of loan documentation. Has an inherent duty and responsibility to follow all policies and procedures regarding loan documentation. Assists Lending Officers in processing loans and correspondence. Processes loans, mortgages, and other supporting documentation and correspondence for all Loan Officers. Assembles and reviews for completeness the documentation necessary to be included in file for all loans processed in the Loan Processing Department. Processes files from opening through closing of each loan. Reviews real estate appraisals and title insurance for exceptions regarding mortgage loans. Works with Loan Officers to clear exceptions. Prepares real estate loan documentation for loan closings. Originates and follows up on mortgage loan files in compliance with all state and federal regulations. Maintains current knowledge of underwriting guidelines for various investors and internal software systems used. Requires the ability to interact effectively with all levels of bank personnel. Responsible for directing the workflow for the department. Assumes duties of Underwriter as needed. Assumes duties of Processor as needed. ADDITIONAL RESPONSIBILITIES Resolves questions or problems with tact and performs clerical duties necessary for the efficient operation of the department. May assist in processing draws and recording on loans. Knowledgeable of all bank products and services. Ability to cross-sell to existing and prospective customers. Performs all other duties assigned by supervisor. JOB QUALIFICATIONS High school graduate or equivalent Two to Three years of clerical and loan operations experience. Two to Three years of experience as a real estate loan secretary, closing agent, or equivalent experience. Excellent organizational skills and communication skills, both verbal and written. Demonstrated ability to interact with customers and employees, and listen effectively. Demonstrated ability to adapt to and use other PC based software packages. Proven knowledge of loan policies and procedures. Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, and Home Mortgage Disclosure Act. Job Posted by ApplicantPro

DIVISION: Operations DEPARTMENT: Technology JOB TITLE: Platform Architect LEVEL: ORGANIZATIONAL RELATIONSHIPS: REPORTS TO: Technology Director SUPERVISES: N/A GENERAL FUNCTION: The IT Platform Architect is the primary technical designer and architect for the technologies used in the environment. This includes all aspects of server, storage, and database management, including building and deploying servers, allocating virtual resources, evaluating performance requirements, performing performance monitoring and tuning, building deployment plans, evaluating technology and vendor managed services, and consulting with end-users. MAJOR DUTIES AND RESPONSIBILITIES: * Perform planning, analysis, design, development and testing of new and existing infrastructure systems & Data Centers. * Design and implement processes and procedures to support disaster recovery and business continuity plans per FDIC guidelines. * Develop implementation plans to support IT initiatives by diagnosing, researching and resolving complex issues for infrastructure systems. Translate vendor specifications into appropriate system designs. * Define, maintain, and evolve infrastructure architecture principles, policies and standards. * Design and maintain standard deployment of corporate VoIP ShoreTel telecomm systems. * Perform due diligence and design potential integration plans for all new branch acquisitions or installations. * Develop technology roadmap for all infrastructure levels. * Lead medium to large technical projects in support of systems, configuring and installing hardware, software, and other components, as well as development and implementation of new technologies. * Understand, advocate and augment the principles of information technology strategies. * Work with Technology Director to analyze bank business drivers to determine corresponding change requirements. * Analyze the IT environment to detect critical deficiencies, and recommend solutions for improvement. * Analyze technology industry and market trends, and determine their potential impact on the bank. * "Sell" the architecture process, its outcome and ongoing results. * Define the principles to guide solution decisions for the bank. * Design and lead the implementation of an infrastructure architecture strategy based on bank requirements and IT strategies. * Design and direct the governance activities associated with ensuring enterprise application architecture compliance. * Develop a road map of the evolution of the enterprise infrastructure portfolio from current to future state (as defined by the Technology Director). * Coordinate application architecture implementation and modification activities. * Facilitate the evaluation and selection of software product standards, as well as the design of standard software configurations. * Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the application architecture. * Work closely with the project management office (PMO) to ensure alignment of plans with what is being delivered. * Incorporates effective change and risk management controls. * Continually identify, prioritize and mitigate IT solution risks. * Insure escalated calls have been handed off to appropriate IT technicians and that the pertinent information is logged within the escalated trouble ticket ADDITIONAL RESPONSIBILITIES: * Establishes and drives the Change Management, Incident Management and other processes and frameworks of ITIL. * Creating and maintaining client relationships with bank service users. * Keeps abreast of new procedures and technology implemented by the technology department * Demonstrated ability to work with all personnel responsible for or using the computer systems as well as third party vendors * Ensure that all software is legal. Report any instances of abuse to management * Provide customer support to all departments in the bank relating to technology issues as assigned or as related to service catalog. * Remotely assist employees with technology problems when necessary JOB QUALIFICATIONS: * 10 years' experience in a multiple vendor information systems infrastructure environment that is supported 24x7. * Must have hands on experience in VMware, MS Exchange and MS Active Directory experience. * Must have hands on experience working with Pure SAN. * Must have hands on experience in managing Cisco technology in switching and firewall. * Working technical knowledge of current network hardware, software, protocols, and standards. * Working knowledge in the following areas: * VMware Infrastructure administration and maintenance. * Citrix Workspace Suite * HP Servers/Laptops/Desktops/Thin Clients. * Pure SAN and Veeam * WAN network optimization using Cisco/Fortinet. * Installation, configuration and maintenance of operating systems OS workstations and servers. * VOIP using ShoreTel * Telecommunications & MPLS technology. * Detailed knowledge of current technologies and developments in the IT industry. * Strong analytical and problem-solving skills, ability to grasp new concepts quickly and have the desire to learn new skills. * Ability to define problems, collect data, establish facts and draw valid conclusions * Ability to manage multiple project deadlines. * Strong communication, both written and verbal and interpersonal skills are a must as is the ability to embrace change in a positive and enthusiastic manner. * Experience with server hardware, Window/Linux network OSs, SAN storage systems, virtual server platforms, disk to disk backup systems, messaging systems, data center facility management (power, AC, server configurations), system management tools, desktop management systems, WANs, LANs, Security, IP, DNS, DFS, DHCP etc. * Working knowledge of routing, mass storage, clustering, mail routing protocols, load-balancers, capacity planning * ITIL certification desired. * Must have a valid driver's license and proof of insurance. * Ability and willingness to travel to various locations and prospective facilities. * Ability to work effectively in a diverse work group. * Analytical ability to gather and summarize data for reports and present recommendations to the senior management and the Board of Directors. * Ability to sit for extended periods of time. * Demonstrated ability to effectively interact with employees, vendors, and management. STANDARDS OF PERFORMANCE: We will be honest in all that we do. We will conduct ourselves in a professional, dignified manner. We will always treat our customers with respect. Must be courteous and respectfully of all customers and employees. We will treat co-workers, peers, and vendors with the same degree of respect and consideration we give our customers and expect for ourselves. We will maintain a cheerful positive attitude about our bank, industry, peers, customers, and supervisory personnel. Attempt to return all phone calls the same day as they are received. We will conduct an informal performance appraisal of all personnel reporting directly to you quarterly and a detailed performance review annually. We will see that all supervisory personnel under your supervision conduct the same type of review on personnel they supervise. We will keep confidential information confidential. EQUIPMENT INVOLVED: PC hardware, various types of software programs, computer terminals, mainframe computers, calculator, telephone systems, copier, fax machine and other business related equipment on bank premises

GENERAL FUNCTION: Plans, directs and organizes all operational and sales activities of the branch following established policies and procedures in order to meet or exceed our customer's expectations with regards to their banking needs. Oversees the operation of the branch and ensures profitability and compliance with all bank policies and procedures. MAJOR DUTIES AND RESPONSIBILITIES: * Generates new business by conducting business development calls on existing customers and prospective customers in order to meet or exceed established sales goals. * Supervises all branch personnel. Responsible for supervising, training, directing and coaching branch personnel with regards to all sales and operational activities. Conducts annual and quarterly reviews. * Maintains an active role in community and civic affairs. * Maintains control and usage of the medallion stamp. * Serves as chairperson for local board meetings; responsible for outlining the agenda along with various other board reports. * Establishes and manages the branch loan portfolio. * Interviews loan applicants, analyzes financial information and makes appropriate loan decisions. * Identifies non-conforming credits which need additional approval or assistance. * Presents loan requests above lending authority to loan committee for approval. * Prepares loan documents, clearing any exceptions and construction inspections. * Resolves customer complaints. * Abides by specified lending authority as dictated by the loan policy and procedures. * Manages the branch budget while maximizing profits and minimizing expenses. * Processes daily EIM items (pay/return decisions) within established authority limits. * Reviews and authorizes staff schedules including approving overtime and paid leave. * Reviews and approves accounts payable items (invoices); forwards to the Accounting Department for processing. * Implements the Branch Security Plan and trains staff, including but not limited to the opening/closing procedures and monitoring the branch's security system. * Insures the accurate processing and/or reporting of the following: * Garnishments, tax levies, subpoenas, etc. * Cash items. * Proof corrections. * Cash counts. * CIP verifications. * Counterfeit Currency Report. * Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.) * Night deposit logs, agreements, business resolutions. * Safe deposit boxes (audit, bank use boxes, verification of documents, etc.) * Collateral boxes and holds for notes secured by deposit accounts. * Balancing and reporting of the negotiable instruments. * Branch certification of internal controls. * Works with Branch Operations Administration to complete all quarterly and annual operational training including the disaster recovery plan/business continuity plan and the implementation of such plans. * Resolves customer complaints within the branch. * Conducts branch audit and clears any exceptions under the guidance of Branch Operations Administration. Trains and cross-trains personnel in order to avoid any future exceptions. * Ensures branch personnel are in compliance with all policies and procedures. * Approves requisitions for purchasing of supplies for the branch. * Monitors and maintains property management by coordinating with the Facilities department regarding upkeep and needed repairs. * Performs all other duties as assigned by supervisor. JOB QUALIFICATIONS: * Bachelor degree from an accredited college with a concentration in accounting /finance preferred, or equivalent related experience. * Two to three years of retail banking, consumer and commercial lending experience. * Minimum of one to two years supervisory experience. * Strong personal leadership skills, organizational skills and excellent verbal and written communication skills. * Ability to analyze and summarize complex financial information and present recommendations for appropriate courses of action. STANDARDS OF PERFORMANCE: * Maintains positive work-environment while being courteous and respectful to all. * Must be alert in all job functions. * Follows all company policies and procedures. * Ability to maintain matters of a highly confidential nature. * Acts on all loan requests, after receiving all information necessary to consider the request, within two days for all loans within your authority and twelve days for all other loans.

GENERAL FUNCTION: * This position is the Customer Ambassador for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. This position will have a thorough understanding of the customer's transaction requirements and be able to effectively communicate all available options to them. * Performs primarily in teller role, but has secondary responsibilities in new accounts. Accurately and efficiently processes and records routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments. Promotes and advises on the bank's products and services and refer the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or channel to address their need. MAJOR DUTIES AND RESPONSIBILITIES: * Provides quality customer service through courteous and accurate handling of transactions. * Performs specialized tasks such as preparing cashier's checks, cash advances, and ATM Balancing. * Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips. * Accurately balances assigned cash drawer. * May serve as Vault Teller or Vault Teller Backup. * May be responsible for operating and balancing a Teller Cash Recycler (TCR). * Ensures compliance with all internal controls and policies and procedures * Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts * Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional Development or CFT courses. * Completes all required monthly and quarterly training. * Accurately processes and/or reports the following as outlined in established branch procedures: * Garnishments, tax levies, subpoenas, etc. * Counterfeit Currency Report. * Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.) * Night deposit logs. * Balancing and reporting of the negotiable instrument log. * Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts. * Receives deposits and ensures that all accounts are properly processed. * Establishes retirement accounts, and makes arrangements for direct deposits. * Completes arrangements and documents for special services such as exchanges of foreign currency. * Carries out the financial institution's client retention strategies. * Proactively prospects for new business. * May serve as Publicity Coordinator and/or Digital Champion. * Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists. * Opens and closes office by following established security procedures. * Represents the financial institution in community affairs and civic organizations. * Performs any other duties assigned by the supervisor. JOB QUALIFICATIONS * High school graduate or equivalent. * One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required. * Ability to interact with customers in a professional and friendly manner.

Job Description GENERAL FUNCTION: Provides assistance and quality customer service to retail employees and other bank employees. Completes day to day tasks as assigned. MAJOR DUTIES AND RESPONSIBILITIES: Moderate level of skills and knowledge required to efficiently and accurately perform the duties in Deposit Services. Follows established procedures and management policies to provide good system control and backup files to safeguard financial information. Maintains sufficient records for good audit trail of all transactions handled by the department. Must meet reporting deadlines as directed. Performs job functions in a variety of functional areas, including but not limited to: Process all exceptions items in EIM daily- including proper handling of returns and chargebacks and correcting all application non-posted items. Balance EIM daily. Process incoming FED returns Balance deposit applications - DDA, SAV, COD, and SDB, review/correct all exception reports as they relate to these applications. Balance all assigned bank accounts. Review and correct all other reporting as assigned. Balance/maintain ATM/POS transactions between Core system and 3rd Party processor reports, including the ATM offset account. Record, transmit and balance Federal Backup Withholding daily. Complete and submit the annual tax Form 945. Loads and verifies data into the core system as requested for all deposit accounts. Loads and verifies data as requested into Access Manager for Treasury Management customers Verify and ensure Stop Payments are loaded in the core accurately, reporting all exceptions to the branches Verify and ensure Change of Address requests are loaded in the core accurately, reporting all exceptions to the branches. Submit change of address requests to be processed for letters to old and new addresses for compliance. Process all death notifications and reclamations following department procedures Process and report IOLTA account interest to the applicable law foundation Process corrections to annual tax forms as requested Maintain interest paid on savings bonds to ensure proper tax reporting Monitor and properly handle suspect OFAC hits on incoming IAT files Print CD interest checks and club checks for COD/SAV customers ADDITIONAL RESPONSIBILITIES: Maintains accurate department records. Assists in research on an as needed basis. Knowledgeable of bank trancodes, account types, and class code and their usage for all applications. Knowledgeable of all bank products and services. Any other duties needed in the maintenance of the department or any other department as directed by management. Assists other departments as needed. All other tasks as assigned. JOB QUALIFICATIONS: High school graduate or equivalent. Two to three years of operational experience, customer service experience or equivalent. Must be able to set priorities and demonstrate excellent organizational skills. Good communication skills, both verbal and written. Ability to interact well with all bank personnel. Ability to perform repetitive tasks and to operate well within time restraints. Demonstrated ability in working with computers. Must be able to follow specific instructions. Must have good motor skills, continuous movement of hands. Ability to perform repetitive tasks. Ability to sit for extended periods of time. Demonstrates proficiency and commitment to excellence in performance of duties. Knowledgeable of regulations governing transactions in relation to deposit accounts. Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations. STANDARDS OF PERFORMANCE: Provides courteous and professional service to all customers and co-workers. Reports to work in a timely manner. Completes work accurately and efficiently. Maintains positive work-environment with co-workers and customers. Requires ability to work well with others. Conducts customer relations in a manner that will enhance the overall marketing effort of the bank. Follows all company policies and procedures. Procedures are clearly defined and errors easily avoided by following those procedures. Progress toward proficiency developed through training and supervision. Maintains efficiency standards and goals set by the supervisor. Job Posted by ApplicantPro

Job Description GENERAL FUNCTION OF LOAN UTILITY SPECIALIST III: Responsible for processing all owner-occupied residential real estate loans, commercial and consumer loans upon approval of a Loan Officer. Must order and assemble all necessary documentation for loan packages to be compliant with all regulations, policies and procedures. Responsible for verifying and imaging documents on all residential real estate loans, commercial and consumer loans on the computer system. Review loan compliance and documentation on all incoming loans for proper documentation and note any exceptions to required regulations, policies and procedures. Responsible for accurately preparing and mailing loan coupon books, preparing releases for real estate and chattel property for paid out loans and mailing paid out loan papers. Responsible for credit administration duties assigned by the loan administrator, as well as projects assigned by the loan administrator. MAJOR DUTIES AND RESPONSIBILITIES OF LOAN UTILITY SPECIALIST III: Writes procedures or processes within the loan or credit administration department, tracks procedures or processes after implementation to verify compliance, compiles information for implementation of software programs or systems, oversees the installation of software programs or systems and tests the software programs or systems after installation. Prepares charge-off memo for executive committee, prepares loan committee minutes, spreads financials in software program, monitors annual receipt of financials, prepares debt coverage for loan officers, and any additional duties assigned within the credit department. Demonstrates an aptitude for banking and exhibits proficiency in all areas of loan documentation. Has an inherent duty and responsibility to follow all policies and procedures regarding loan documentation. Assists Lending Officers in processing loans and correspondence. Must type loans, title applications, mortgages, UCCs, other supporting documentation and correspondence for all Loan Officers. Orders and reviews real estate appraisals and title insurance for exceptions regarding mortgage loans. Works together with Loan Officers to clear exceptions. Prepares and mails Good Faith Estimates and Advance Truth in Lending Disclosures in accordance with all regulations. Monitors status of documentation and prepares weekly status reports for distribution to loan officers. Prepares real estate loan documentation for loan closings, and closes such loans when necessary. Originates and follows up on mortgage loan files in compliance with all state and federal regulations. Coordinates loan closings with Loan Officers, Customers, and Attorneys. Distributes funds accordingly after a loan closing. Maintains government records on loan files and prepares procedural forms on closed loans. Prepares documentation for mortgage releases. Responsible for the accurate filing of all loan documentation and collateral files. Appropriately logs and files all loan documentation when entering and leaving the department. . Requires the ability to interact effectively with all levels of bank personnel. Scans all documents on all residential real estate loans, commercial and consumer loans on the computer system. Indexes scanned documents properly into the computer system. Assists loan officers with research on recorded documentation and clearing technical exceptions. Resolves customer questions or problems with loans and perform clerical duties necessary for the efficient operation of the department. Must keep informed and up-to-date on all company policies and procedures and be able to answer related internal and external questions within authority. Retains a large volume of loan files, collateral files and credit files as required according to loan policy, procedures and regulatory guidelines. Responsible for establishing and maintaining official documents and records in appropriate files. Conducts periodic audits on files and purges obsolete information. Must gather requested information from credit files for customers, bank personnel, and examiners and distribute accordingly. Obtains specific goals related to production and quality documentation as described by supervisor. JOB QUALIFICATIONS OF LOAN UTILITY SPECIALIST III: High school graduate or equivalent. Minimum of one year clerical and loan operations experience. Minimum of one year experience as a real estate loan assistant, closing agent, or equivalent experience. Proven knowledge of loan policies and procedures. Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, Home Mortgage Disclosure Act, FNMA guidelines, and other compliance requirements. Excellent organizational skills and communication skills, both verbal and written. Demonstrated ability to interact with customers and employees, and listen effectively. Demonstrated ability to adapt to and use other PC based software packages. Ability to perform repetitive motion tasks and tasks using only fingers. Ability to sit for extended periods of time. Ability to transmit information in written form. Ability to lift and carry files weighing 20 - 25 lbs. from both high and low positions. Ability to work in small areas. Job Posted by ApplicantPro

The full time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the full time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs. Essential Functions This position requires flexible hours. Relationship Development Identifies and meets customer needs through sales and service with focus on deepening customer relationships Actively listens for opportunities to cross-sell additional products and services Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services Answers phone courteously within three rings or less Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences Resolves customer complaints regarding sales and service Branch Operations Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary Conducts cash, deposit, loan, deposit and withdrawal transactions accurately Balances cash drawer in accordance with Bank procedures and regulations Perform as a team member in allocating and coordinating the work flow Contribute to the fulfillment of the department and bank objectives and goals Processes night deposits Completes Teller Hours Worksheet accurately and in a timely manner Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc. Issues Official Checks and Money Orders Trains with Head Teller to perform Head Teller duties Attends branch meetings Processes credit card cash advances Performs other duties as assigned Compliance Adhere to all regulatory requirements and bank policies and procedures Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner Notifies Head Teller of any outage before close of day Adheres to the Cash Control Procedures Ensures teller area is secure and all security requirements are followed Completes required online training assignments in a timely manner Working Conditions Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors. Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department. May be required to stand for long periods of time while providing teller service. Minimum Level of Preparation and Training High School diploma or equivalent One year previous experience with direct customer service interaction required Previous experience handling cash transactions preferred Required Abilities, Knowledge, and Skills Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants Ability to develop knowledge of the bank's products, services, and processes Ability to accomplish multiple objectives in a fast paced environment Ability to develop a thorough understanding of bank specific software and other basic office equipment Excellent communication, team-work, and customer service skills Strong organizational, time management, and presentation skills Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

GENERAL FUNCTION Responsible for reviewing all loans processed in the Loan Processing Department and verify for accuracy including verification of fees. Reviews all underwriting material such as appraisals, title work, flood certifications, etc. Makes any necessary changes and monitors errors made by processors and underwriters. Assembles all necessary documentation for loan packages to be compliant with all regulations, policies, and procedures. Prints and assembles loan closing packages. Updates the Loan Closing "task" as loans are sent out for closing. MAJOR DUTIES AND RESPONSIBILITIES * Demonstrates an aptitude for banking and exhibits proficiency in all areas of loan documentation. Has an inherent duty and responsibility to follow all policies and procedures regarding loan documentation. * Assists Lending Officers in processing loans and correspondence. Processes loans, mortgages, and other supporting documentation and correspondence for all Loan Officers. * Assembles and reviews for completeness the documentation necessary to be included in file for all loans processed in the Loan Processing Department. Processes files from opening through closing of each loan. * Reviews real estate appraisals and title insurance for exceptions regarding mortgage loans. Works with Loan Officers to clear exceptions. * Prepares real estate loan documentation for loan closings. * Originates and follows up on mortgage loan files in compliance with all state and federal regulations. * Maintains current knowledge of underwriting guidelines for various investors and internal software systems used. * Requires the ability to interact effectively with all levels of bank personnel. Responsible for directing the workflow for the department. * Assumes duties of Underwriter as needed. * Assumes duties of Processor as needed. ADDITIONAL RESPONSIBILITIES * Resolves questions or problems with tact and performs clerical duties necessary for the efficient operation of the department. * May assist in processing draws and recording on loans. * Knowledgeable of all bank products and services. * Ability to cross-sell to existing and prospective customers. * Performs all other duties assigned by supervisor. JOB QUALIFICATIONS * High school graduate or equivalent * Two to Three years of clerical and loan operations experience. * Two to Three years of experience as a real estate loan secretary, closing agent, or equivalent experience. * Excellent organizational skills and communication skills, both verbal and written. Demonstrated ability to interact with customers and employees, and listen effectively. * Demonstrated ability to adapt to and use other PC based software packages. * Proven knowledge of loan policies and procedures. * Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, and Home Mortgage Disclosure Act.

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs. Essential Functions This position requires flexible hours. It is a roving position. Relationship Development Identifies and meets customer needs through sales and service with focus on deepening customer relationships Actively listens for opportunities to cross-sell additional products and services Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services Answers phone courteously within three rings or less Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences Resolves customer complaints regarding sales and service Branch Operations Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary Conducts cash, deposit, loan, deposit and withdrawal transactions accurately Balances cash drawer in accordance with Bank procedures and regulations Perform as a team member in allocating and coordinating the work flow Contribute to the fulfillment of the department and bank objectives and goals Processes night deposits Completes Teller Hours Worksheet accurately and in a timely manner Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc. Issues Official Checks and Money Orders Trains with Head Teller to perform Head Teller duties Attends branch meetings Processes credit card cash advances Performs other duties as assigned Compliance Adhere to all regulatory requirements and bank policies and procedures Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner Notifies Head Teller of any outage before close of day Adheres to the Cash Control Procedures Ensures teller area is secure and all security requirements are followed Completes required online training assignments in a timely manner Working Conditions Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors. Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department. May be required to stand for long periods of time while providing teller service. Minimum Level of Preparation and Training High School diploma or equivalent One year previous experience with direct customer service interaction required Previous experience handling cash transactions preferred Required Abilities, Knowledge, and Skills Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants Ability to develop knowledge of the bank's products, services, and processes Ability to accomplish multiple objectives in a fast paced environment Ability to develop a thorough understanding of bank specific software and other basic office equipment Excellent communication, team-work, and customer service skills Strong organizational, time management, and presentation skills Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.