Support Specialist jobs at CB&S Bank - 318 jobs

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Rental Specialist you will within defined guidelines and framework, serves as the point of contact for all rental issues. Monitors and reports on rental trends and recommend appropriate actions. What you'll do: Provide support and direction for rental issues to include resolving problem tickets, excessive rentals, and complaints. Monitor and report on issues regarding rejected and pending invoices, unworked rental extensions, aged invoices, and rental payments exceeding policy limits. Reviews and make appropriate authority recommendations for Extra Contractual Rental and Loss of Use scenarios in excess of the assigned adjuster authority. Contacts body shops and determines reason(s) why repairs are exceeding estimated repair time. Make appropriate recommendations on rental extensions. Identify and reports areas of opportunity to improve rental cycle time. Assis Learning and Development with new hire training on rental management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of auto claims adjusting or related insurance industry experience. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. Successful completion of a job-related assessment may be required. Ability to prioritize and multi-task, including navigating through multiple business applications Demonstrated customer service skills. What sets you apart: Familiarity with ARMS. Auto claims experience. Understanding of auto estimates to include repair times. Prior experience communicating with body shops and/or appraisers. Understanding of 1st and 3rd party coverage and limits. Compensation range: The salary range for this position is: $43,680 - $72,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the Company We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values. About the Role The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function. Responsibilities Proficient in using import management software or systems. Provide import estimates and information regarding entries into the United States (via air, ocean, and truck). Provide customer service to internal departments and overseas affiliates/clients. Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise. File ISFs on a daily basis as received. Classify all entries, resolve customs problems, and Data entry. Ability to navigate through the various ocean carrier websites to track and trace shipments. Handle all post-entry amendments and internal audits of all entries that have been entered. Assist the CHB manager with projects as requested. Maintain communication with all customers ensuring all needs are covered. Other duties as assigned. Qualifications Ocean import/export experience required. Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred. Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics. Required Skills Organizational skills. Attention to detail. Effective communication abilities. Customer-focused approach. Preferred Skills Experience with import management software. Knowledge of customs regulations and compliance documentation. Pay range and compensation package Company-paid benefits available: Dental insurance Short-term and long-term disability 50,000 Group Term Life insurance policy (7) Paid holidays and (15) days PTO per calendar year 401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment. Additional Benefits available for purchase: Blue Cross Blue Shield plan for employee and dependents Vision insurance Critical illness Accident Additional voluntary term life insurance.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Agency Services Support & Quality Specialist? Globe Life is looking for an Agency Services Support & Quality Specialist to join the team! In this role, you will be responsible for ensuring accuracy, consistency, and compliance across agency platforms and communications. This role provides day-to-day operational support, conducts quality assurance reviews, and maintains participation records in systems such as Admin UI. The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional service and support to both internal teams and agency partners. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: * Provide day-to-day support to agency services operations, ensuring accuracy and quality across multiple platforms (including Admin UI). * Maintain updated and accurate client records. * Conduct weekly and monthly quality checks on participation updates. * Ensure timely follow-up on quality-related issues, keeping management informed on high-priority concerns. * Routinely perform a wide variety of support duties, as assigned. * Monitor daily consumer emails and direct them to the appropriate departments. * Organize and facilitate team meetings, quality workshops, and feedback sessions to drive continuous improvement across departments. * Monitor, review, and update participation records to maintain data integrity and compliance. * Conduct quality assurance checks on agency-related processes, communications, and platform activity. * Coordinate and manage monthly communications to agencies, ensuring timely and accurate distribution. * Compile and validate participation and lead activity reports; escalate discrepancies as needed. * Assist with onboarding, system navigation, and process support for agency partners and internal team members. * Document processes, create reference guides, and maintain up-to-date standard operating procedures (SOPs). * Collaborate with cross-functional teams (sales, vendors, operations) to align quality standards and service expectations. * Track and analyze recurring issues to contribute to root-cause analysis and process improvement initiatives. * Ensure all communications and agency interactions are handled with professionalism, accuracy, and confidentiality. * Monitor and audit lead generation processes, campaigns, and CRM activity to ensure accuracy, consistency, and compliance with company standards. * Support leadership with audit findings, reporting, and preparation of quality performance summaries. * Serve as a point of contact between quality assurance and frontline teams, ensuring clear communication of quality standards and expectations. What You Can Bring: * Bachelor's degree in business, communication preferred, but willing to consider candidates with relevant work experience. * Experience in agency services, quality assurance, or operations support preferred. * Ability to be a detail-oriented self-starter. * Intermediate proficiency in Excel and basic database skills. * Strong Experience working in both a team and individual environment. * Strong interpersonal and communication skills, both oral and written. * Ability to work quickly and accurately in a demanding environment. * Ability to adapt quickly and effectively to change. * Ability to manage multiple priorities simultaneously and prioritize time with minimal supervision required. * Strong PC skills with proficiency in Internet Explorer, Word, and Outlook. * Positive attitude, resourceful and an honest and direct communicator. * High degree of integrity and ability to maintain confidentiality. * Ability to effectively relay messages or instructions to others with effective listening and communication skills to ensure proper execution of assignments. * Strong organizational, time-management, and problem-solving skills. * Strong demonstration of the skills to align business needs with resources/capabilities required. * Ability to learn new computer systems. * Strong decision-making skills with the ability to analyze situations and make logical positive outcome conclusions. * Proven experience in engaging in multiple initiatives simultaneously. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Agency Services Support & Quality Specialist? Globe Life is looking for an Agency Services Support & Quality Specialist to join the team! In this role, you will be responsible for ensuring accuracy, consistency, and compliance across agency platforms and communications. This role provides day-to-day operational support, conducts quality assurance reviews, and maintains participation records in systems such as Admin UI. The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional service and support to both internal teams and agency partners. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: Provide day-to-day support to agency services operations, ensuring accuracy and quality across multiple platforms (including Admin UI). Maintain updated and accurate client records. Conduct weekly and monthly quality checks on participation updates. Ensure timely follow-up on quality-related issues, keeping management informed on high-priority concerns. Routinely perform a wide variety of support duties, as assigned. Monitor daily consumer emails and direct them to the appropriate departments. Organize and facilitate team meetings, quality workshops, and feedback sessions to drive continuous improvement across departments. Monitor, review, and update participation records to maintain data integrity and compliance. Conduct quality assurance checks on agency-related processes, communications, and platform activity. Coordinate and manage monthly communications to agencies, ensuring timely and accurate distribution. Compile and validate participation and lead activity reports; escalate discrepancies as needed. Assist with onboarding, system navigation, and process support for agency partners and internal team members. Document processes, create reference guides, and maintain up-to-date standard operating procedures (SOPs). Collaborate with cross-functional teams (sales, vendors, operations) to align quality standards and service expectations. Track and analyze recurring issues to contribute to root-cause analysis and process improvement initiatives. Ensure all communications and agency interactions are handled with professionalism, accuracy, and confidentiality. Monitor and audit lead generation processes, campaigns, and CRM activity to ensure accuracy, consistency, and compliance with company standards. Support leadership with audit findings, reporting, and preparation of quality performance summaries. Serve as a point of contact between quality assurance and frontline teams, ensuring clear communication of quality standards and expectations. What You Can Bring: Bachelor's degree in business, communication preferred, but willing to consider candidates with relevant work experience. Experience in agency services, quality assurance, or operations support preferred. Ability to be a detail-oriented self-starter. Intermediate proficiency in Excel and basic database skills. Strong Experience working in both a team and individual environment. Strong interpersonal and communication skills, both oral and written. Ability to work quickly and accurately in a demanding environment. Ability to adapt quickly and effectively to change. Ability to manage multiple priorities simultaneously and prioritize time with minimal supervision required. Strong PC skills with proficiency in Internet Explorer, Word, and Outlook. Positive attitude, resourceful and an honest and direct communicator. High degree of integrity and ability to maintain confidentiality. Ability to effectively relay messages or instructions to others with effective listening and communication skills to ensure proper execution of assignments. Strong organizational, time-management, and problem-solving skills. Strong demonstration of the skills to align business needs with resources/capabilities required. Ability to learn new computer systems. Strong decision-making skills with the ability to analyze situations and make logical positive outcome conclusions. Proven experience in engaging in multiple initiatives simultaneously. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include performing initial investigations, mitigating impacts through routines and engaging in triages, responding to user requests, and working with technology teams to identify, troubleshoot, and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. Overview: Engineering Ops L1 Support Specialist provides first-level support for test environments used in integrated testing of applications. This role ensures smooth operation of test environments, monitors stability and escalates issues to higher-level support when necessary. Responsibilities: Monitors and supports application components and related infrastructure, acts as the first point of contact for users, and responds to alerts regarding potential production incidents Interprets and monitors dashboards, tools, and reports in order to proactively identify and address potential issues prior to production impact, escalating issues to senior team members or subject matter experts as needed Performs environment routing and cycling, implements splash pages, and conducts user ID administration access provisioning/deprovisioning (additions, modifications, deletions) for applications Works with technical partners to generate status updates, create technical detail for awareness communications, such as infrastructure, application and client impact, and component points of failure, and schedules follow up meetings Partners with change and release teams to support implementations and proactively identify potential issues resulting from changes Tracks incidents and requests in a defined system, executes procedures reliably, fulfills requests from business users and operations, and escalates issues as needed to solve incidents quickly Keeps operational procedures updated and provides data that adheres to documentation requirements and audits Environment Monitoring & Maintenance Perform routine health checks and basic troubleshooting Critical/High priority defect handling Act as the first point of contact for environment-related issues Log, categorize, and resolve critical/High-priority defects Escalate complex issues to next level of supports and SMEs Document and Reporting Maintain accurate records of defects, resolutions and possible postmortem Provide daily/weekly status updates on environment health Define and stand-up new service capability Define the services and capabilities Document marketing points for the services with values Collaboration Collaborate with cross-functional and multi-location teams to resolve complex issues. Required Skills: 2-5+ years of relevant work experience in IT support, QA support or environment management Application Development or Support Experience Strong analytical, triage and issue resolution skills Excellent communication and teamwork abilities. Customer-service mindset Ability to work in cross functional and multi-location teams. Experience/Ability with working in complex, highly integrated, fast paced and high-volume environment Ability coordinates multiple troubleshooting calls Ability to generate daily useful Metrics and email reporting Ability to learn and adapt quickly with application and technology changes May be required to work in shifts Experience with the following technical skills: Excel, Jira, PowerPoint, Kanban SDLC methodologies Linux/Unix Commands and Shell Scripting RDBMS and SQL experience in MS SQL Server Desired Skills: Financial Industry Experience Strong understanding of SDLC concepts Familiarity with automation scripts using PowerShell Ideal Candidate Profile: A proactive, detail-oriented professional with strong technical acumen and the ability to work effectively in complex, high-volume environments. The candidate should demonstrate adaptability, collaboration, and a commitment to continuous learning. Skills: Adaptability Analytical Thinking Influence Production Support Risk Management Automation Collaboration Result Orientation Solution Delivery Process Solution Design Business Acumen DevOps Practices Innovative Thinking Project Management Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range$80,700.00 - $128,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. Strong report writing and presentation skillset. SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

Job Description The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. Supports Relationship Managers with servicing requests, account questions, and onboarding needs. Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation Assists in gathering required documentation for new loans, renewals, and extensions. Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. Requests documents from internal departments and ensures they are completed and routed appropriately. Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. Prepares new account packages for commercial and consumer clients. Assists with compiling reports related to loan and deposit activity. Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. Develops working knowledge of commercial banking products and services to support client onboarding and service requests. Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. Supports team goals, contributes to a positive work environment, and completes special projects as assigned. Performs all other duties as assigned. Education & Experience Requirements High school diploma or GED required; college coursework or degree preferred. 1-3 years of banking, financial services, or retail banking experience preferred. Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. Basic understanding of bank products and services; interest in learning Commercial Banking. Proficiency with Microsoft Office and ability to learn banking systems quickly. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Solid math skills and ability to perform standard calculations. Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

Job Description The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. Supports Relationship Managers with servicing requests, account questions, and onboarding needs. Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation Assists in gathering required documentation for new loans, renewals, and extensions. Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. Requests documents from internal departments and ensures they are completed and routed appropriately. Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. Prepares new account packages for commercial and consumer clients. Assists with compiling reports related to loan and deposit activity. Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. Develops working knowledge of commercial banking products and services to support client onboarding and service requests. Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. Supports team goals, contributes to a positive work environment, and completes special projects as assigned. Performs all other duties as assigned. Education & Experience Requirements High school diploma or GED required; college coursework or degree preferred. 1-3 years of banking, financial services, or retail banking experience preferred. Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. Basic understanding of bank products and services; interest in learning Commercial Banking. Proficiency with Microsoft Office and ability to learn banking systems quickly. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Solid math skills and ability to perform standard calculations. Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

JOB PURPOSE AND SCOPE: Performs risk analysis studies, with general guidance, including collateral value analysis of Association assets and to maintain compliance with all applicable FCA collateral valuation regulations. EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in business administration, Finance, Accounting, Agricultural Economics, or a related field, or equivalent experience and Zero (0) to four (4) years of experience in lending, credit review, and/or auditing. POSITION SUMMARY: With general guidance, performs price/value analysis studies including real estate, livestock, commodity and equipment to ensure protection of the Association collateral assets and to maintain compliance with all applicable FCA regulations. Creates and/or evaluates and maintains appraisal technology tools. Assists in logistics, policy compliance, and reporting functions for the Association's appraisal division. Assists in the development and maintenance of policies and procedures. Data collection and analysis experience to support and ensure high quality commodities and real estate market reporting. Research trends in the Association's real estate markets and commodity prices to develop reports for other appraisal team members and senior management for their assistance in decision making. Appraisal and valuation general knowledge to assist in administrative appraisal reviews. OTHER DUTIES: Appraisal team administrative duties to include assigning valuation request, creating and maintaining invoices and uploading files as needed. The duties will include assisting the Appraisal manager in engaging outside third party appraisers. SKILL REQUIREMENTS: Possesses solid working knowledge of banking administration and accounting practices; financial analysis and reporting; and applicable Federal, State, and Farm Credit Administration (FCA) regulations, as well as asset/liability and risk management practices. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Ability to communicate/coordinate effectively with all levels of management as well as with outside vendors; Ability to exercise sound judgment, use discretion and maintain confidentiality. A general degree of creativity and latitude is expected. Ability to work with general supervision and to travel on a moderate basis. Skill in oral and written communication. Average to Intermediate skill level in Microsoft Office applications. Possesses analytical thinking and mathematical skills. Ability to work as part of a team. May coach or instruct lower-level colleagues. May provide leadership, coaching, and/or mentoring to a subordinate group.

The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

Job Description The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. Supports Relationship Managers with servicing requests, account questions, and onboarding needs. Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation Assists in gathering required documentation for new loans, renewals, and extensions. Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. Requests documents from internal departments and ensures they are completed and routed appropriately. Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. Prepares new account packages for commercial and consumer clients. Assists with compiling reports related to loan and deposit activity. Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. Develops working knowledge of commercial banking products and services to support client onboarding and service requests. Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. Supports team goals, contributes to a positive work environment, and completes special projects as assigned. Performs all other duties as assigned. Education & Experience Requirements High school diploma or GED required; college coursework or degree preferred. 1-3 years of banking, financial services, or retail banking experience preferred. Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. Basic understanding of bank products and services; interest in learning Commercial Banking. Proficiency with Microsoft Office and ability to learn banking systems quickly. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Solid math skills and ability to perform standard calculations. Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

The Loan Delivery Specialist reviews funded files and ships/uploads them to the investor to which they've been designated for purchase. If any suspense items are issued on a file after its receipt by the investor, the Loan Delivery Specialist obtains and satisfies those requirements. Duties include: · Reviews funded loans as assigned and ships to designated investor within designated timeframe · Audits each assigned loan using the checklist from the loan origination system · Notifies the Closing Team, Title Company or appropriate team member to obtain corrections for any documents not completed or signed/dated correctly · Uploads the documents package once the audit is complete · Contacts the appropriate source to resolve loans conditioned/suspended by an investor within the designated timeframe · Makes all entries and updates as appropriate within the loan origination system Requirements Education and/or Work Experience Requirements: · 1-3 years of applicable working experience; mortgage experience is a plus · High School Diploma required; Bachelor's degree is a plus Skills: · Good communication skills · Aptitude for self-development and learning · Proficient with MS Office · Proficient with MS Excel spreadsheet creation and reporting · Strong planning and organization skills · Attention to detail · Ability to multitask and manage multiple priorities · Ability to complete a high volume of tasks with minimal supervision · Ability to monitor and follow up on assigned responsibilities · Appropriate sense of urgency · High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Short Term & Long Term Disability Training & Development Wellness Resources

The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

Job Description The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. Supports Relationship Managers with servicing requests, account questions, and onboarding needs. Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation Assists in gathering required documentation for new loans, renewals, and extensions. Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. Requests documents from internal departments and ensures they are completed and routed appropriately. Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. Prepares new account packages for commercial and consumer clients. Assists with compiling reports related to loan and deposit activity. Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. Develops working knowledge of commercial banking products and services to support client onboarding and service requests. Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. Supports team goals, contributes to a positive work environment, and completes special projects as assigned. Performs all other duties as assigned. Education & Experience Requirements High school diploma or GED required; college coursework or degree preferred. 1-3 years of banking, financial services, or retail banking experience preferred. Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. Basic understanding of bank products and services; interest in learning Commercial Banking. Proficiency with Microsoft Office and ability to learn banking systems quickly. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Solid math skills and ability to perform standard calculations. Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.

* HIRING IMMEDIATELY!!! Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. ********************************* Service Support Specialist - Hiring Immediately! Whaley Foodservice, LLC | One of the Southeast's Largest Commercial Kitchen Service Providers Whaley Foodservice is seeking an experienced Service Support Specialist to support daily branch operations. We are looking for the next great team member to provide customer service, service order processing, and administrative support for our technicians and management team. If you're interested in joining our team and building your career, we want to hear from you! Why Work for us? * Competitive Compensation * Comprehensive Health Coverage * 401(k) Plan with Company Match * Healthy Work & Life Balance * CFESA Certification & Ongoing Training for Your Future * Company Service Vehicle, Tools, Tablet, Cellphone, Uniforms * Take part in our Town Shares Program - Share in our company's success! What You'll Do * Provide great customer experience answering phone calls from customers * Open and close service orders for billing * Assist with customer issues and technician support on service orders * Run and submit daily/monthly reports * Ensure accurate warranty part returns * Maintain a clean, professional office environment What We're Looking For * Must be at least 18 years of age * 1-3 years customer service or administrative experience, working in a service or related industry would be a big plus! * Strong computer skills (Microsoft Word & Excel) * Excellent communication & multitasking abilities * High attention to detail and ability to work as part of a team * Completion of a satisfactory background check and drug screen is required Grow your career with a leading service company! Apply today at: ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Service Support Specialist - Hiring Immediately!Whaley Foodservice, LLC | One of the Southeast's Largest Commercial Kitchen Service ProvidersWhaley Foodservice is seeking an experienced Service Support Specialist to support daily branch operations. We are looking for the next great team member to provide customer service, service order processing, and administrative support for our technicians and management team. If you're interested in joining our team and building your career, we want to hear from you!Why Work for us? Competitive Compensation Comprehensive Health Coverage 401(k) Plan with Company Match Healthy Work & Life Balance CFESA Certification & Ongoing Training for Your Future Company Service Vehicle, Tools, Tablet, Cellphone, Uniforms Take part in our Town Shares Program - Share in our company's success! What You'll Do Provide great customer experience answering phone calls from customers Open and close service orders for billing Assist with customer issues and technician support on service orders Run and submit daily/monthly reports Ensure accurate warranty part returns Maintain a clean, professional office environment What We're Looking For Must be at least 18 years of age 1-3 years customer service or administrative experience, working in a service or related industry would be a big plus! Strong computer skills (Microsoft Word & Excel) Excellent communication & multitasking abilities High attention to detail and ability to work as part of a team Completion of a satisfactory background check and drug screen is required Grow your career with a leading service company! Apply today at: ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsible for reviewing, and underwriting applications for consumer direct & indirect, home improvement, home equity, credit card and line of credit loans. Ensures internal customers are promptly and professionally served. Assists staff with any loan account problems and answers staff questions regarding Credit Union loan policies, procedures, products and loan decisions. Communicates to frontline staff the need to obtain additional loan information and documentation required to formulate and relay credit decisions. Assist in the processing of new member accounts and loans received via indirect channels. Ensures accuracy of information needed to formulate a decision based on set criteria established within the credit union loan origination system. Analyzes data to formulate decisions outside of the automated processes capabilities. Ensures compliance with Fair Lending laws and federal regulations of consumer loans. Presents loan requests above lending limit for approval as per loan policy. (E) Essential or (N) Nonessential (E) 45% Evaluates and analyzes current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decision to approve, deny, or forward the loan request to higher levels for decision. Requests additional information if required. (E) 20% Prepares complete and accurate home equity loan documents. Explains the home equity terms and conditions as well as the options to members. Completes home equity closing process with the member. (E) 10% Assists in servicing loans by processing such items as payoffs, refinances, problem loan workout arrangements, payment extensions, collateral releases, and payment due date changes at the direction of the Collections department and Lending Support Manager. (E) 10% Ensures compliance with terms and conditions on current loans. Keeps compliant and informed of current trends and laws on lending and consumer credit. (E) 10% Reviews terms, conditions and stipulations post funding for loans ensuring the information's accuracy and integrity. (N) 5% Performs other job related duties as assigned. PERFORMANCE MEASUREMENTS Lending Support Underwriter functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, security procedures, legal, and regulatory requirements. Good business relations exist with members. Programs, products and services are properly and thoroughly explained. Staff's problems or questions are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Managers are appropriately informed of area activities. Credit applications and related financial data are closely and effectively analyzed and evaluated. Decisions are communicated accurately, completely, and timely. Personal delinquency write-off numbers are in line with Credit Union objectives. EDUCATION/CERTIFICATION: Bachelor's Degree REQUIRED KNOWLEDGE: Good understanding of financial services and products provided Knowledge of Credit Union loan services, policies, and procedures Understanding of related legal and regulatory standards, and required loan documentation Knowledge of consumer and residential lending practices EXPERIENCE REQUIRED: Two years to five years of similar or related experience SKILLS/ABILITIES: Excellent interviewing, communication, and public relations skills Professional appearance and attitude Strong analytical and financial skills Ability to operate related computer applications, and other business equipment including calculators, typewriter, printer, telephone, and notary stamp PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING: One must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. REPETITIVE MOTIONS: Movements frequently and regularly require using the wrists, hands, and/or fingers. FINGER DEXTERITY: Primarily using just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. AVERAGE VISUAL ABILITIES: Average, ordinary visual acuity is necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. WORKING CONDITIONS No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions. MATHEMATICS ABILITY: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage. Able to perform very simple algebra. LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias. Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar. Ability to communicate distinctly with appropriate pauses and emphasis; correct punctuation (or sign equivalent), and variation in word order; using present, perfect, and future tenses. INTENT AND FUNCTION OF This is intended as a summary of the major duties and responsibilities as well as qualifications for this position. The is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the Credit Union. Job descriptions are not intended as and do not create employment contracts. The Credit Union maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Powered by ExactHire:187104