CBE jobs - 85 jobs

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. • Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners. • Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage. • Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility. • Clean and service restrooms including replenishing bathroom supplies. • Maintain accuracy of restroom sheets after cleaning • Stock and supply all service areas with appropriate cleaning supplies. • Assist all departments by responding to housekeeping calls. • Clean and maintain tables, chairs, fixtures, decor and machines as needed. • Attend all departmental and company training programs or meetings as directed. • Adhere to all company policies and procedures. • Adhere to all gaming laws and regulations. • Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. • Meet department uniform, appearance and grooming requirements. • Any job duty needed to promote productivity in the efficient BRING US YOUR BEST. Must be at least 21 years of age. High school diploma or equivalent required Previous housekeeping or janitorial experience preferred Must present a well-groomed appearance Must perform duties with a sense of urgency Must be able to work as a team with other employees Ability to use and control various mechanical equipment Ability to work around dust Ability to maneuver in small, limited spaces Ability to transport all supplies to and from work areas Must be able to work in areas containing second-hand smoke Must be able to operate equipment, including: vacuum cleaners, floor machines, carpet extractors, mop and broom Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion) Ability to perform duties with a sense of urgency Must be able to walk, stand, and work on hand and knees for long periods of time Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. The following and other duties may be assigned as necessary: Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Duties may include various areas of Marketing based on promotions and calendar need. Promotions: Assist in executing promotions on property, including setup, tear-down and organization. Monitor and update promotional calendar each month following the strategy of the promotions department. Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies. Maintain up-to-date information of casino events and promotions to ensure guests will receive accurate and prompt information when requested Customer Service: Proactively respond to customer service inquires in various forms not limited to but including in person, over the phone, online, and via mail Track and organize data collection regarding customer service for various departments Assist guests by directing them to appropriate areas and contact department for guest needs Entertainment: Assist in the coordination of acts in the Event Center and other locations on property Assist with entertainment needs which includes but is not limited to, ticket sales, setups in room, tear downs, A/V assistance, coordination with Marketing Managers on staffing for events, working with social media team to time and push all entertainment online through multiple social channels Special Events: Assist with special event planning and execution. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Advertising: Coordinate marketing support services to include advertising, public relations, and internal departments Supports the development of creative collateral in relation to marketing programs or property advertising BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience. One (1) year of related experience required, preferably in Marketing. Excellent verbal, written, and interpersonal skills. Technical proficiency and knowledge in MS Office (Word, Excel & Outlook). Possess excellent oral and written communication skills; strong client interface and presentation skills preferred. Demonstrated ability to drive toward results. LANGUAGE SKILLS Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Leads, coaches, and develops front Office team members through onboarding, ongoing training, recognition, feedback, and consistent enforcement of service and policy standards. Fosters a high-engagement, service-driven culture by reinforcing customer service expectations, recognition programs, and clear communication across shifts. Manages staffing levels and schedules to balance labor efficiency with guest service needs and provides operational coverage when required. Oversee daily front Office operations, including check-ins, check-outs, room assignments, payment processing, folio accuracy, and guest account management. Manages arrival, departure, and VIP activity, ensuring room readiness through close coordination with Housekeeping, Facilities, and other operational teams. Delivers polished, Four-Diamond-level service by resolving guest inquiries, complaints, and escalations using sound judgment and established service recovery practices. Maintains front office readiness by ensuring cleanliness, organization, and effective use of front office systems, PMS tools, reporting platforms, and guest communication channels. Effectively manages complex situations, including overbooking, guest disputes, service failures, and emergency responses, while prioritizing guest safety and satisfaction. Ensures accurate posting of charges, financial adjustments, group folios, house accounts, and confidential guest information in accordance with internal controls. Oversees cash handling, PCI compliance, credit procedures, key control, data privacy, and audit readiness while maintaining accurate records and documentation. Supports revenue optimization through upselling initiatives, strategic room assignments, and alignment with daily selling and occupancy strategies. Assists with budget planning, labor forecasting, expense monitoring, and variance management in partnership with hotel leadership and accounting teams. Supports the month-end close by reconciling front office revenue, reviewing adjustments and allowances, and submitting required documentation. Serves as the primary hotel liaison for valet operations, coordinating with third-party providers to ensure smooth arrivals, departures, and issue resolution. Upholds safety, security, emergency, compliance, and regulatory requirements while reporting potential risks, fraud, or concerns through proper channels. Performs additional duties as assigned. SUPERVISORY RESPONSIBILITIES Interview, hire, schedule, train, and develop team members. Plan, assign, and direct daily work; adjust schedules to support business needs. Conduct performance evaluations, provide coaching, and administer discipline when necessary. Lead recognition programs to maximize engagement and maintain a positive work environment. Establish work procedures, expedite workflow, and ensure consistent service execution. BRING US YOUR BEST. Must be at least 21 years of age. A bachelor's degree in hospitality, Business, or a related field is preferred, along with one to two years of hotel supervisory experience; experience in front office management or luxury/AAA Four-Diamond hotels is highly desirable. Candidates must be able to work a flexible schedule, including weekends, holidays, and varying shifts based on operational needs. Ability to read, analyze, and interpret business documents, reports, and regulatory materials. Strong written communication skills for reports, correspondence, and procedure documentation. Strong presentation and communication skills with the ability to interact with guests, team members, leadership, and the general public. Ability to resolve conflicts with diplomacy, patience, and professionalism. Proficient math skills, including the ability to compute rates, percentages, ratios, and metrics. Proficiency in Microsoft Office applications (Excel, Word, Outlook) and hotel PMS systems. Ability to multitask, prioritize, and perform effectively in a fast-paced, high-pressure environment. Ability to maintain confidentiality and uphold company values at all times. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. The following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Table Games Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Effectively handles customer concerns and requests. Makes final decisions in regards to service recovery. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment. - Verifies table inventories and effectively manages table limits. - Works closely with Vice President/Director/Manager to implement and oversee overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games department. - Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Assistant Shift Manager and Shift Manager. - Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. - Bachelor's degree (B.A / B.S.) from four-year college or university; or minimum of five years of experience in a comparable Table Games Operations leadership position; or equivalent combination of education and experience preferred. - Excellent skills in both written and oral communication. - Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems. - Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Must have extensive knowledge of all Table Games and Table Games Operations. - Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. - Responsible for staff development and training programs. - Responsible for rewards and recognition program to maximize employee engagement. - Evaluates team members within department and delivers constructive feedback to employees in regards to performance. - Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow. - Responsible for employee performance (disciplining, coaching, counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must successfully complete TiPS training. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. EEOE Hollywood Casino Columbus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, the Score Bet Sportsbook, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role We are looking for a VIP Associate for our northeast region to assist our VIP team to help build and maintain our Player Loyalty Retention Operations. In this role, you will focus on helping expedite payments and withdrawals as well as outbound calls to our the Score BET players under the VIP mark. We are looking for someone who has a passion for sales and is hungry to engage more players to our various gaming platforms. About the Work Communicate with VIPs in a professional manner Answers VIPs questions in a manner that reflects an understanding of the department and property in general Execute applying bonuses and expediting payments and withdrawals for players and VIP Host team players while adhering to all VIP policies and guidelines, including responsible gaming policies. Develop relationships and offer tailored rewards through regular correspondence Drive key VIP sales metrics, contributing to customer engagement, and net revenue. Research VIP competitor activity in each market Communicate different promotions that the sportsbook and casino is offering Demonstrate empathy and care with VIPs to ensure that their issues are resolved promptly and thoroughly Collaborate with the Marketing Team to identify who is a VIP player and who needs expedited service when requested In partnership with the CRM team identify unique and creative ways to establish value for high end players Complete applicable workflows to meet player satisfaction criteria Attend and assist with VIP events as needed Must be available nights, weekends and holidays as needed Perform other duties as assigned About You To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Experience with sports betting, gaming economies, and player behavior strongly requested Some previous sales experience required Excellent relationship building skills Excellent problem-solving abilities Ability to travel (up to 50% of the time) to attend and assist with running VIP events Must be at least 21 years of age. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to qualify for licenses and permits required by federal, state and local regulations. Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment. Willingness to travel and work nights and weekends. Passionate about providing top level service #LI-REMOTE Salary Range$50,000-$55,000 USD Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Based on expirience

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Observes and reports any and all gaming violations and/or thefts of company property Operates monitor room equipment, including basic computer functions Participates in court actions relating to gaming violations - Learns and uses two card count systems Learns all games in use and all procedures and cheating indicators of such games Writes proper reports as needed in a timely manner Responds to surveillance supervision and gaming control requests Responds to requests of all other departments when necessary BRING US YOUR BEST. Must be at least 21 years of age High school diploma or equivalent required Ability to perform basic mathematical and computer functions Must be proficient in Microsoft applications (Excel, Access, Word) Ability to effectively and efficiently move around all work areas Able to work all shifts- (all agents rotate shifts rotate approximately every six months, or as determined by department management) Must be able to work in low light conditions Ability to multi-task Must abide by a non-fraternization policy and confidentiality agreement Cannot have family members employed at the property Knowledge of different table games Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must successfully complete TiPS training. Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for fostering a fun environment. Responsible for being a gracious host to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Receive products from vendors and count items to ensure that products received match invoice or purchase order. Process receipts of products and any applicable data into purchasing system. Arrange internal distribution of products received, stored, or warehoused, including delivery of products. Process shipments to outside vendor and arrange for pick up at receiving dock. Submit daily documentation of goods received to Accounts Payable Associate. Compile information, complete and submit reports as needed. Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes. Contact carrier representative to plan and to issue instructions for shipping and delivery of materials. Confer and correspond with establishment representatives to rectify problems, such as damages, shortages/overages, and nonconformance to specifications. Requisition and store shipping materials and supplies to maintain inventory of stock. Deliver or route materials to departments, using work devices, such as hand-truck or sorting bins. Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter. Other duties, as needed. BRING US YOUR BEST. Must be 21 years of age or older Must have outgoing, energetic and enthusiastic attitude. Must enjoy hosting others. Must be comfortable initiating conversations and creating a fun environment with our guests. Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $13 an hour

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Back stock supplies and secure supplies when they arrive. Support and assist the attendants in the completion of daily tasks within the department. Responsible for managing work assignments provided by the Assistant Shift Manager. Provide direction to ensure the completion of daily/weekly/monthly tasks. Attendant is responsible for assisting in body fluid clean-up property wide. Complete all assignment sheets during the scheduled shift. Ensure the shift report is accurately filled out and submitted before leaving for the day. Maintain open and consistent communication with EVS Management. Get necessary cleaning supplies for departments, fellow employees, and guests as requested. Immediately respond to calls for housekeeping problems; broken glass, spills, toilet backups, etc. Perform miscellaneous cleaning tasks as needed; clean vents, high dust, wipe walls, etc. Positively respond to all guest concerns and issues to promote a return visit. Provide positive communication and use Marquee Service with every patron and team member. Effectively respond to Manager's or Assistant Shift Manager's requests in all areas of guest interaction and customer concerns. Perform job duties in a safe manner; report any potential safety hazards to management staff. Respond to and handle any calls or problems concerning housekeeping issues. Tour the property to check for cleanliness and ensure carpets are properly shampooed, vacuumed, and tile floors stripped and waxed and communicate to the Supervisor any discrepancies. Provide verbal and or written communication to the Assistant Shift Manager and/or Manager on any EVS problems encountered during the day. Ensure that necessary cleaning supplies are available and stored immediately. Assist other EVS personnel with cleaning tasks as needed and assist the Assistant Shift Manager with retraining as needed. Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity or guest service. Adhere to all Corporate and local policies, procedures, gaming laws and regulations. Other duties, as assigned. BRING US YOUR BEST. Must have an outgoing, energetic and enthusiastic attitude. Must enjoy hosting others. Ability to learn budget and P&L statements. Good oral and written communication skills. Proven time management and critical thinking skills required. Must possess excellent interpersonal skills. Ability to stand and walk, and mobility to move easily around cashiering and bank areas as well as entire property for entire shift. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality. Must have be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software. Must have excellent verbal and written communication skills. Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Knowledge of all office machines and tools (jet sort, coin roller, 10-key by touch, credit card cash advance systems). STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $ 15 an Hour

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Handles proper preventative maintenance of all slot machines, including cleaning, vacuuming, and other duties as required in accordance with gaming regulations. Supports the Slot department in handling secondary duties in the Technical Shop, Warehouse, up to and including filing or machine maintenance. When necessary, assist with movements: dismantling, installing, labeling, moving, lifting, lowering, building, and all other actions that are necessary to complete movements of slot machines. Notify Slot Tech Leadership when inventory of parts, cleaning supplies and other necessary tools that are required to effectively complete PMs are low. Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.), as well as the property's internal controls, policies and procedures. Team member is responsible to be flexible for scheduling Safeguard company assets Must adhere to all departmental and company policies and procedures Some duties performed may be outside employees normal job duties Customer Service being one of the main focuses for ALL team members; this position may be required to assist a guest with service issues and or concerns BRING US YOUR BEST. High school diploma or equivalent required Must be 21 years of age Ability to work under pressure in a fast-paced environment with multiple priorities Wearing a 2-way communication radio with earpiece Capacity to work independently with minimal direction Must have the ability to occasionally lift up to 75lbs and/or move up to 350lbs. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75lbs and occasionally up to 300lbs. The ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Leads the housekeeping department by interviewing, hiring, training, developing, and evaluating team members and leaders while planning, assigning, and directing daily work and holding team members accountable to performance standards. Promotes a culture of teamwork, inclusivity, recognition, accountability, and excellence through consistent leadership, coaching, and engagement. Conducts regular department meetings, performance reviews, and ongoing feedback to support retention, skill development, and operational consistency. Oversee daily housekeeping and laundry operations to ensure pristine guest rooms and public areas through routine cleaning, deep-clean schedules, and special projects. Inspect or delegates inspections of all cleaned guest rooms and public spaces, using quality audits, guest feedback, and cleanliness scores to drive continuous improvement. Upholds AAA Four-Diamond service and presentation standards by responding promptly to guest concerns and implementing service recovery and improvement plans. Develops and oversees VIP room processes and site-tour readiness in collaboration with Front Desk, Sales, Casino Hosts, and operational partners. Partners closely with Facilities and Engineering on work orders, preventative maintenance, room condition improvements, and equipment upkeep. Maintains accurate use of housekeeping systems for room status, inspections, work orders, and operational reporting. Oversees laundry operations, linen distribution, folding standards, and inventory control to ensure availability, quality, and cost efficiency. Manages departmental inventories, ordering, receiving, and vendor relationships to ensure quality products, effective processes, and budget adherence. Monitors departmental budgets, labor forecasts, productivity standards, KPIs, and cost control initiatives, implementing improvements as needed. Ensures compliance with safety, OSHA, emergency procedures, key control, lost-and-found processes, and risk management requirements. Supports accident prevention efforts, promptly reports hazards or incidents, and communicates proactively with leadership and risk management. Collaborates across departments to anticipate operational challenges, minimize disruptions, and ensure seamless guest experiences. Provides Manager-on-Duty coverage as required, supports environmental sustainability initiatives, performs operational duties when necessary, and completes additional responsibilities as assigned. BRING US YOUR BEST. Must be at least 21 years of age. Candidates must have a high school diploma or equivalent. Must exhibit strong customer service and communication skills., Must have the ability to work a flexible schedule, including nights, weekends, and holidays. A professional appearance is required. Must have the ability to respond to visual and verbal cues, work in confined spaces, and perform the physical duties of the role, including lifting up to 50 lbs. and frequent bending, reaching, and moving throughout the shift. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. • Plan, direct, supervise, and coordinate work activities of staff relating to employment, compensation, labor relations, and employee relations • Identify staff vacancies and recruit, interview and select applicants • Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems • Draft, deliver and present communications regarding human resources policies and practices • Educate managers and team members on HR policies, procedures and practices, including state, federal, and gaming regulations to ensure consistency • Develop, manage, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices • Manage human resources practices to ensure legal compliance and fairness to employees • Maintain strict confidentiality in all departmental or company matters • Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance • Address and manage complaints or concerns from team members • Coordinate investigations of issues and disciplinary actions • Have knowledge of compensation, benefits and performance management systems, and safety and recreation programs • In depth knowledge of self-insured Worker's Compensation programs • Understand and adhere to regulatory, department and company policies and procedures • Effectively manage departmental expenses • Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction BRING US YOUR BEST. • Must be 21 or older. Bachelor's degree in Business Administration, HR or other relevant degree required • 10 years progressive HR Generalist experience with three to five years of HR management experience • Experience working within casino or hospitality preferred • PHR, SPHR certification preferred • Demonstrated knowledge of state, local and federal labor laws and regulations related to HR • Broad understanding of HR including staffing, compensation, employee relations, organizational development, training, performance management and labor relations • Experience in Benefit administration of Health/Wellness, 401(k)/Retirement Programs, as well a working knowledge of FMLA, ADA and trends with Employee Benefits. • Two to four years' experience working with a self-insured Worker's Compensation system • Must be a minimum of 21 years of age • Must be proficient in Microsoft applications (Excel, Access, Word, Outlook) • Ability to understand and analyze Budget & P&L Statements, competitive information and develop plans with measurable results • Proven managerial and critical thinking skills required • Well-developed guest and employee relations skills • Good oral and written communication skills, must be fluent and literate in English • Ability to respond calmly and make rational decisions when required • Measurable objectives as defined on annual Performance appraisal • Ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations • Financial results that meet or exceed budget expectations for revenue generation and cost control • Compliance with all regulatory, governmental, and safety requirements • Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting at $100,000, based on experience

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer. Patrol of parking lots. Provide security escorts for all monetary transfers, fills, and credits. Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor. Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. Assist with table and slot drops. Observe soft count crew doing the slot drop and transports funds to soft count room. Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room. Monitor all entry and exit from soft count, and vault. Serve as dispatcher: Dispatch other officers to various assignments, maintains activity log sheets and watch and record monitors. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. Testify in court on behalf of state gaming boards. Occasionally, strenuous physical activity is required. Meet attendance guidelines of the job and adhere to regulatory, department and company policies. Keep work areas clean and free of safety hazards, debris and litter. Perform all job duties in a safe and responsible manner. Any reasonable request made by your supervisor or any management personnel. BRING US YOUR BEST. Must be at least 21 years of age. Must have an outgoing, energetic and enthusiastic attitude Must be comfortable initiating conversations and creating a fun environment with our guests 6 months of customer-facing customer service experience preferred. High school diploma or GED equivalent required. Preferably six months related experience and/or training. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Your Daily Responsibilities Include: Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation Ensuring and monitoring rotation and quality of product appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness Partnering with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction Maintaining all equipment in proper fashion such as cappuccino machine, micros station, etc. Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) Adhering to regulatory, safety, departmental and company policies Supporting safety and accident prevention programs (non-slip footwear, proper lifting) Presenting oneself as a credit to Company and encourages others to do the same Performing all other related and compatible duties as assigned BRING US YOUR BEST. To be successful in this position it will require the following skill set: High school diploma or equivalent Must stand for long periods Must be able to follow directions Must meet professional appearance standards as prescribed by company policy Six month's experience in food or customer service field with cash handling preferred Must possess excellent interpersonal skills Must be able to listen and respond to visual and aural cues Must be able to tolerate areas containing high noise levels and bright lights Teamwork - ability to work collaboratively within the outlet for effective day-to-day operations Compliance with all regulatory, governmental, and safety requirements Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment Knowledge of and compliance with department, property and company policies and procedures Maintain health department standards and regulations - inspection scores should be at or above standards. Cleanliness of restaurant. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Casino Toledo reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, the Score Bet Sportsbook, or the Score media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy. When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through the Score and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. About the Role Ownership and oversight of Player Development performance across all offered online sportsbook and iCasino products for all operating states and provinces within an assigned region (including, but not limited to - VIP acquisition, VIP retention, VIP P&L, VIP reinvestment, VIP market share expansion). Direct oversight and development of all VIP Managers within all operating states and provinces in an assigned region. About the Work Directs the casino marketing function for PENN Interactive, focused on iCasino states Drives revenue, increases VIP database, and growth in key markets Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share, and net revenue Assists with development and enforcement of department processes and compliance initiatives that improve operations, efficiency, and service Provides the Vice President of VIP with high level KPI data reporting and reviews of individual manager, host, and associate performances within an assigned region Consistently keeps a high level of awareness of the VIP market offerings from competitors across the industry and leverages all relevant intel to acquire and maintain VIP wallet share within an assigned region Maintains an updated and high level of knowledge of all relevant details of front-end product and technology (including, but not limited to, new product offerings and releases, cashier options for financial transactions, rules of casino games offered and different bet types on the sportsbook, etc…) and keeps regional staff informed and educated on all relevant information in this aspect Assists with the creation of a steady top of funnel stream for new VIP business by generating opportunities that target relationships with potential high value players and social spaces Oversee all new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members within assigned region Utilizes daily reporting and analysis to make sound business decisions for an assigned region Assists the Vice President of VIP with the creation, implementation and adoption of all new department initiatives and policies, including, but not limited to - sales performance incentive programs for the entire regional team as well as individual employees within an assigned region Maintains constant and open communication with the Risk and Trading team, Responsible Gaming, Payment, and AML teams to make informed decisions as needed based on business About You At least 5+ years of gaming experience either online or with a brick-and-mortar casino At least 3+ years of management experience, with a proven track record of successfully managing a sales team and driving revenue At least 2+ years of experience with an online gaming operation Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette Proficient in data management tools Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions Ability to develop, review, and comprehend player tracking screens, reports, and all other necessary information and documentation Ability to communicate effectively with external contacts and all levels of The ability to travel and attend both on and off property events throughout the United States and Canada Oversee and supervise high level events designed for our top customers and oversee team members at said events Must be able to qualify for licenses and permits required by federal, state and local regulations MUST HAVE: Passion for sports, casino and/or sports & casino betting #LI-REMOTE Salary Range$118,000-$130,000 USD Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Seeking out opportunities to provide exceptional Customer Service to our guests at all times. Supporting property promotions and events. Maintaining highly visible patrols to insure a safe gaming environment. Assuring quality support to other departments so they may serve our guests more effectively Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls. Monitoring gaming floor for minors. Responding to disturbances, emergencies and alarms in the racino and throughout the property. Maintaining public order and enforce safety rules. Performing Bill Validator drops. Escorting team members, visitors, vendors into sensitive areas with prior approval. This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. BRING US YOUR BEST. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to handle stressful situations dealing with the general public. Employing tact when dealing with difficult team members, guests or situations. Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations. Must possess a valid state issued driver's license. Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments. Ability to be flexible, adapt and adjust, as necessary. Other duties, as needed. Supervisory Responsibilities: This job does not have any supervisory responsibilities. Education and/or Experience: High school diploma; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of America money and weight measurement, volume and distance. Possess ability to operate an adding machine and have basic computer skills. Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certifications, Licenses, Registrations: Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free. Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. All Team Members at Hollywood are under surveillance and audio surveillance in limited areas. Performance may be observed and recorded. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $13.00

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Cleaning slot machines, in between machines, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur Cleaning any bio hazardous materials when it occurs Removing trash from the trash container and places into the dumpsters Familiar with the proper use of chemicals and equipment Must be able to stand and work in a noisy environment without restrictions for up to eight hours per day Responsible for providing exceptional Red Carpet Customer Service to all guests BRING US YOUR BEST. High school diploma or equivalent Previous housekeeping or janitorial experience preferred Must present a well-groomed appearance Must perform duties with a sense of urgency Must be able to work as a team with other employees Ability to use and control various mechanical equipment Ability to work around dust Ability to maneuver in small, limited spaces Ability to transport all supplies to and from work areas Must be able to operate equipment, including: vacuum cleaners, floor machines, carpet extractors, mop and broom Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion) Ability to perform duties with a sense of urgency Must be able to walk, stand, and work on hand and knees for long periods of time Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for fostering a fun environment. Responsible for being a gracious host to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. Will have to process cash and credit card transactions for guests and employees while maintaining the integrity of all financial controls and responsibilities. Stock food, beverage and paper goods. Must have open availability including all three shifts, weekends, and holidays. Maintain a clean, sanitized and organized work space and dining room. Comply with PPE standards. Comply with state, company, and department policies and regulations. Responsible for taking orders, expediting food and food delivery for our guests. Preparation of sauces, cold sides and stocking of paper goods. Proper opening and closing procedures as directed by your supervisor and manager. Expected to work Take 2 and concessions. Will work special events, as needed. Other duties, as needed. BRING US YOUR BEST. Must be 21 or older Must have outgoing, energetic and enthusiastic attitude. Must enjoy hosting others. Must be comfortable initiating conversations and creating a fun environment with our guests. Good oral communication skills, ability to understand and follow direction. Must have ability to work as a team. Must qualify for licensing by Ohio Lottery Commission. Must be able to navigate a point of sale system. Must be able to pass background check. Must be able to tolerate a high stimulus environment. Must have open availability including all three shifts, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 13.00

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. - Performs scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property. - Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items. - Submits parts requests associated with repairs, upkeep, and improvements. - Directly or indirectly supports all exterior grounds activities in the parking garage and other exterior area needs. - Maintains all sanitation equipment. - Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings. - Directly or indirectly supports the installation, maintenance and repair of HVAC, electrical, plumbing systems and water distribution, including fire suppression and sewerage facilities. - Complies with all OSHA regulations at Hollywood Columbus. Will be an active participant of Safety compliance procedures. - Maintains and monitors controls designed to assure full compliance with all federal, state, corporate and property laws, policies and/or mandates. - Must be able to interact effectively and positively across departmental lines. Must be a team player. - Other duties as assigned. BRING US YOUR BEST. - Journeyman certificate in HVAC, refrigeration, or kitchen maintenance (hot and cold) required. - A minimum of ten years current experience in large commercial/industrial facilities related experience, or an equivalent combination of education and experience. - Must possess a general knowledgeand experience in performing PMs, maintenance in HVAC, carpentry, electrical (120/240/208/480 VAC), Building Automation Systems (BAS), work order systems, PLCs, kitchen maintenance a plus, plumbing, pumps, compressed air and small equipment repairs, etc. Understands building maintenance the tools and equipment and the safety requirements; can work alone; has good work organization skills; reads and writes English; can learn to operate an ipod and radio; can follow directions and work in an effective manner. - Must possess a knowledge of Microsoft Office applications. - Ability to read and interpret common schematics and mechanical drawings. Ability to respond to inquiries or requests from fellow team members, and customers. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - Ability to interpret basic schematics, and mechanical drawings. - Ability to define problems, report data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. - Ability to define a process, and draw conclusions to determine the best approach for effecting repairs. - Must possess a valid driver's license for the state in which you reside. in addition to the pre-employment background check, this position will be subject to periodic checks of your driving record in order to determine your continued suitability to drive company and/or patron vehicles. - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer