CCI Health & Wellness Services job in Silver Spring, MD
The Chief Medical Officer (CMO) is responsible for providing clinical leadership, fostering superior quality patient care, developing and ensuring strategic goals are met, and providing for the timely recruitment and retention of the clinical staff at CCI Health Services (CCI). The CMO works cooperatively and effectively with the CEO and Senior Leadership Team (SLT), utilizing a balanced and collaborative approach to include the perspective of all disciplines involved in the centers' health services, ensuring the achievement of annual business and strategic goals and objectives. The CMO provides senior-level leadership for quality of care, provider productivity, and training, and delivers effective and efficient patient care during the required clinical time in compliance with established clinical protocols. The CMO is responsible for the preparation & maintenance of the clinical care policies and procedures. The Chief Medical Officer reports to the Chief Executive Officer.
As a member of the health center's integrated care team, the Chief Medical Officer (CMO) will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered, coordinated patient care:
* Supervises and actively participates in the timely hiring, coordination, and onboarding of new clinicians with the appropriate Health Center Medical Director. Responsible for achieving and maintaining provider-specific staffing goals and quality metrics.
* Provides direct supervision to Medical Directors and serves as Acting Medical Director as needed.
* Ensures provider productivity targets are met and maintained.
* Provides oversight to ensure patient safety, quality, infection control, risk management, and patient service, especially those related to provider issues. Provide treatment to minors with or without accompanying parents.
* Provides consultation, development, and approval of CCI medical policies, protocols, and procedures in accordance with currently accepted professional standards governing the practice of medicine and the clinical provision of medical care, ensuring that policies conform to all applicable company, local, State and Federal policies and requirements.
* Ensures all clinical staff adhere to agency policies, workflows, and team-based care standards-promoting alignment with organizational processes and reinforcing that clinical practice operates within, not separate from, the broader agency structure.
* Oversees and guides medical decision-making related to public health measures, including but not limited to infectious disease response (e.g., mask mandates, vaccine protocols, and outbreak management), in alignment with local, state, and federal guidance.
* Champions innovation in clinical practice and service delivery, including the design, implementation, and evaluation of pilot initiatives to improve care effectiveness, operational efficiency, and team-based workflows.
* Coordinates with program directors, senior leaders, and managers to provide clinical consultations or recommendations for medical services-related programs including, but not limited to, Prenatal, Behavioral Health, Family Planning, Infectious Disease, and 340B.
* Contributes to clinically related portions of required reports such as UDS, Joint Commission, and organizational strategic & operational plans.
* Responsible for assuring a robust peer review and credentialing process, ensuring quality, safety, service, and behavioral issues on the part of the provider staff are addressed fairly and in a timely fashion.
* Provides oversight for the Medical, Behavioral Health, Psychiatry, Quality, Credentialing, School Based Wellness and Nursing Departments of the organization.
* Provides primary medical services to patients one day each week, including examination, diagnosis, treatment, education, and prevention in conformance with accepted clinical protocols & guidelines. Makes referrals for specialty consultation and/or treatment as required.
* Maintains a strong, visible presence through regular site visits and active engagement with clinical staff across all locations, fostering connection, trust, and alignment to build one cohesive, collaborative clinical team.
* Maintains accurate and timely patient medical records in accordance with CCI policies, using its Electronic Health Record. Completes in a timely fashion all referrals, forms, reports, and other records as required for quality services and program support.
* Plays a leadership role in understanding, communicating, achieving, and maintaining quality standards (Joint Commission, NCQA, HRSA and others) and Patient-Centered Medical Home (PCMH) principles. This includes the implementation of QI/QA operating procedures, completion of QI/QA assessments, and facilitation quality related meetings.
* Maintains professional competence by completing appropriate requirements of CME; maintains certifications; participates in professional development activities.
* Supervises the required components of Employee Health Records, including tuberculosis, Hepatitis B, and influenza prevention.
* Leads meetings and projects as directed by the CEO.
* Actively participates in the Executive Team and Senior Leadership meetings and projects.
* Assists the appropriate staff in the solicitation, development, management, and evaluation of any grants deemed necessary and useful to the function of CCI.
* Represents CCI at local, state, national, and community meetings and in clinical advisory committees as required or requested.
* Attend Board Meetings and/or respond to related inquiries as needed.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Provides direct supervision to Medical, Program, and Department Directors in accordance with the organizational chart.
MINIMUM QUALIFICATIONS:
* Graduation from an accredited school of medicine and successful completion of a residency program. Additional graduate-level degree/training in business, administration, public health, and Information Technology is strongly preferred.
* Current licensure by the State of Maryland, unencumbered by any restrictions or limitations.
* Training in Family Medicine perferred.
* Five (5) years of experience in direct provision of primary care services, preferably in a community health center serving culturally diverse and underserved patient populations.
* Three (3) years of experience as a Medical Director and team supervisor is required. Chief Medical Officer experience is preferred.
* Understanding and appreciation of the financial aspects of a healthcare organization and the need to generate sufficient resources to support the strategic goals and mission of the organization.
* Experience in the development & management of quality, risk, & utilization review processes.
* Ability to make difficult decisions; build leaders; hold others and self-accountable.
* Demonstrated leadership, communication & analytic skills.
* Working on-site is an essential duty for the job.
* Bilingual/multi-lingual is highly desirable.
Why work at CCI?
* Extensive benefits plan
* Generous PTO Plan
* 403B Retirement Plan + Employer match up to 4%
* Tuition Reimbursement Opportunities
* Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
* Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$177k-260k yearly est. 44d ago
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HR - Corporate Compliance Director
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Silver Spring, MD
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Under the supervision of the Chief People Officer, the Corporate Compliance Director is responsible for overseeing claims management activities, including but not limited to the management and processing of any claims-related activities and serving as the claims point of contact daily. The Corporate Compliance Director maintains the compliance function thru on-going monitoring of compliance requirements, risk assessment analysis, and business decisions that impact the compliance program and responsible for updating all relevant procedures and manuals.
RESPONSIBILITIES AND DUTIES (ON A DAILY BASIS):
Compliance (CCD)
* Participates in the definition and development of corporate policies and procedures.
* Serves as first responder and processor for all claims, lawsuits, subpoenas, depositions, and externally filed grievances.
* Generates and reviews claims, leases, MOUs, Contracts, BAAs, and other documents as needed.
* Provides knowledge and enforcement of rules, regulations and requirements for all funders and quality designations.
* Assumes the ultimate responsibility for ensuring that the organization conducts its business in compliance with applicable state and federal laws and regulations.
* The Corporate Compliance Director is responsible for overseeing claims management activities including but not limited to, the management and processing of any claims-related activities and serving as the claims point of contact.
* Manages and oversees the claims process of the Federal Tort Claims Act (FTCA) and serves as the claims point of contact.
* Develops, initiates, implements, maintains, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operations of the Program.
* Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation.
* Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.
* Collaborates with other departments (e.g., Risk Management, Operations, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution.
* Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.
* Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
* Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
* Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.
* Provides reports on a regular basis, and as directed or requested, to keep senior management informed of the operation and progress of compliance efforts, progress of implementation, and assisting these components in establishing methods to improve efficiency and quality of services, and to reduce the vulnerability to fraud, abuse, and waste.
* Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
* Establishes and provides direction and management of compliance emails.
* Institutes and maintains an effective compliance communication program for CCI, including promoting (a) use of the Compliance email; (b) heightened awareness of Standards of Conduct, and (c) understanding of new and existing compliance issues and related policies and procedures.
* Works with the departments external to Human Resources, as appropriate, to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
* Monitors the performance of the Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness.
* Advises the Chief People Officer, the Chief Executive Officer, the Board of Directors, and other senior leaders on compliance activities conducted by and/or risks facing CCI.
* Presents Compliance activities and reports to senior leadership and/or the Board of Directors quarterly. More frequent reporting may be required.
As the CCD, the incumbent has responsibility for:
* Establishing a compliance committee;
* Developing, implementing, and monitoring the general Compliance Program education and training schedule;
* Developing effective lines of communication;
* Enforcing standards through well publicized disciplinary guidelines and developing policies addressing dealings with sanctioned individuals;
* Conducting periodic risk assessments and response plans;
* Conducting internal monitoring and auditing; and
* Responding promptly to detect offenses, developing corrective action, and reporting findings to appropriate regulators, as appropriate, via established channels.
EDUCATION AND SKILLS:
* Master's degree in human resources, Organizational Compliance, Organizational Development or a similar designation required; Juris Doctorate degree preferred.
* At least three (3) years' experience as a compliance officer or practicing ligation lawyer.
* Experience in health care and employment related law strongly preferred.
* Must be well versed in the compliance environment to anticipate and prepare for potential issues and manage the risk and regulatory affairs of community clinics with offices in multiple locations.
* Ability to operate as an effective tactical as well as strategic thinker.
* Familiarity with operational, financial, quality assurance, and human resource procedures and regulations is a must.
* Change management capabilities that can impact the CCI.
* Ability to work independently and effectively.
* Plan and execute long-term strategy around driving organizational change.
* Knowledge of research methods and techniques utilized to assemble, organize, and present in written or oral form statistical, financial, or information derived from a variety of sources.
* Knowledge of the laws, ordinances, and other requirements governing community clinics.
* Strong oral and written communication skills.
WORKING CONDITIONS:
* Prolonged periods of standing, bending or working at a desk on a computer.
* The ability to lift (up to 15lbs) is required.
* Working on site is an essential requirement of the job.
$91k-150k yearly est. 6d ago
Bilingual Service Representative I
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to underserved communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits that include medical, dental, vision, 403b plan, paid time off, eight (8) paid holidays, tuition assistance, and more
Proof of vaccination is a condition of employment, subject to verified medical or religious exemptions that do not pose an undue hardship on the Company.
BMS is an Equal Opportunity Employer!
Do you love Baltimore? Do you want to do meaningful work for a company that serves your community? Do you want to be off evenings and holidays but still earn a fair and competitive wage? Look no further because BMS is your dream come true!
Current Employees Must Apply Through Their UKG Employee Account
The service representative is part of a cross-trained team that performs the following processes necessary for the efficient operational function of a health center:
* Pre-registration, registration, appointment confirmation, enrollment, scheduling, rescheduling, insurance verification, and panel management.
* Medical record tasks such as record requests, printing Immunization records, copies of referrals, lab slips, etc.
* Greeting patients and providing quality customer service in person and on the telephone.
* Assisting patients by tasking messages through EHR to providers and clinical staff.
* Handling all incoming mail and assigned faxes and distributing them to appropriate departments.
* Receiving co-payments and post payments for back balances to patient accounts and gives appropriate receipts to patients.
Required Education:
High School Diploma or equivalent education and/or experience
One year of experience in customer service.
Preferred Experience:
Basic medical terminology is preferred.
One year of experience in health care.
$34k-42k yearly est. 60d+ ago
Nurse Midwife - Certified (BMS at Highlandtown)
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We offer a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week, which include medical, dental, vision, a 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more.
If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians are dedicated to delivering something different-healthcare with dignity-a model of care that empowers patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger.
This exciting outpatient opportunity for an experienced Certified Nurse Midwife to work in the community health setting at our Saint Agnes center location. Responsible for providing health care services, including antenatal and postnatal care. Provides well-woman care, including education and treatment of gynecological problems, contraception, routine health screening, and sexually transmitted diseases. Care focuses on education, disease prevention, and health promotion, including assessment, diagnosis, and treatment.
Hours:
* Monday to Friday - 8 AM to 5 PM
* One late day - 10 am to 7 pm
* Must be a Certified Nurse Midwife with at least 1 year of experience
* Maryland license, CDS & DEA
* Community Health experience preferred
$164k-257k yearly est. 13d ago
Clinical / Technical Education Coordinator
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Silver Spring, MD
The Clinical/Technical Education Coordinator, under the direction of the Director of Information Technology and the Director of Human Resources, serves as an integral member of the CCI training and development team. The clinical education coordinator provides leadership, expertise, and services within the areas of technical clinical education (EHR), workflow standardization, and professional development. The position is responsible for developing, implementing, instructing, and managing a broad variety of educational services that facilitate the delivery of high-quality care and contribute to the professional development of CCI's staff.
As a member of the health center's integrated team, the Clinical/Technical Education Coordinator fulfills the following KEY FUNCTIONS AND RESPONSIBILITIES to assure the provision of high-quality, patient-centered, coordinated patient care:
Technical
* Develops, updates, and implements provider onboarding competencies in the EHR, policies and procedures, team-based care, and administrative tasks.
* Shadows new providers during onboarding to instruct and coach them on EHR utilization and best practices
* Serves as the medical EHR super user and participates in all training that is necessary for the highest functionality of the EHR.
* Leads the clinical EHR upgrades and ensures that all medical teams are trained in advance of the changes.
* Provides consultative services and expertise to support the design and implementation of effective technical health center-based educational programs that support the unique practice specialty and environment of individual health centers and facilitate staff involvement.
* Identifies strategies to assure staff competence with respect to the electronic medical record, new technology or practice innovations, and to facilitate changes in practice or technology to improve outcomes.
* Delivers a wide variety of employee development and technical subject matter areas training to CCI employees (e.g. eCW, etc.) specialized computer software utilization and agency program objectives and procedures.
Administrative
* Assesses educational and technical professional development needs within the clinical care team based on the scope of practice, development level, and identified career goals of staff.
* In collaboration with the training and development team, designs, implements and evaluates educational programs and onboarding materials to meet identified needs, assure technical clinical competency of staff, and support the delivery of high-quality training programs.
* Designs and delivers training programs using multiple means of delivery; develops course materials, program/course objectives and formats, handouts, etc.
* Develops, implements, interprets and recommends changes in training program policies and procedures.
* Reviews and evaluates effectiveness of course content, training materials and records, program objectives, procedures, instruction, equipment; develops, recommends and implements modifications; evaluates and writes effectiveness reports.
* Establishes and fosters professional relationships with trainees, allowing them to be active in their learning.
* Evaluates trainees progress and achievement, engages in ongoing conversations for monitoring and development and follows-up with supervisor at the completion of training.
* Sets the highest possible example in conduct, temperament, punctuality, and standards of work.
* Serve as a role model and resource to all care team members, adhering closely to policies and procedures, practicing the highest standards of performance, answering questions in an informative and clear manner.
* Identifies unique and creative ways to provide learning experiences, assure accessibility and availability of clinical educational programs to staff.
* Designs and maintains evaluation strategies to monitor program effectiveness, assess needs and perceptions, and determine the long-term impact of educational interventions.
* Consistently seeks avenues for self-education to broaden knowledge base and maintain compliance with evidence-based practice.
* Provides quality customer service and communicates in a HIPAA compliant, culturally sensitive and trauma-informed manner.
* Works within the policies and procedures of CCI Health Services Inc.
* Performs other duties determined as necessary by the Director of Information Technology, Director of Human Resources and other CCI leadership.
MINIMUM QUALIFICATIONS:
* Proficiency in all Microsoft Office Programs
* In-depth knowledge of adult learning styles
* Demonstrated knowledge of learning Management System
* Demonstrated ability to utilize varied multimedia tools, including Captivate, Articulate, Storyline, etc.
* Working familiarity with eCW.
* Experience working in community health care setting preferable.
* A thorough understanding and working knowledge of patient confidentiality issues and HIPAA compliance/regulations is essential.
* Written and oral fluency in English required, Bilingual, Spanish a plus.
WORKING CONDITIONS:
* Working on-site is an essential duty for the job - with opportunity for a limited hybrid work schedule.
* This position requires travel between CCI sites as needed.
* Work under stressful conditions within a controlled, enclosed environment daily. Work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment.
* ADA Category. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
* OSHA Category 1. Clinical environment. Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.
Why work at CCI?
* Extensive benefits plan
* Generous PTO Plan
* 403B Retirement Plan + Employer match up to 4%
* Tuition Reimbursement Opportunities
* Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
* Our providers are insured for malpractice under the Federal Tort Claims Act.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$51k-65k yearly est. 6d ago
Qualified Dental Assistant
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more!
Do you love Baltimore? Do you want to do meaningful work for a company that serves your community? Do you want to be off evenings and holidays but still earn a fair and competitive wage? Look no further because BMS is your dream come true!
To assist in the performance of quality, caring clinical dentistry; to become adept at assigned clinical procedures; to aid the doctor smoothly and unobtrusively. Perform clinical and technical procedures under the supervision of a licensed dentist. The QDA gets the patient ready, prepares the operatory and equipment and assists the doctor during examinations and treatment. Maintain awareness of comfort and safety needs of patients. Maintain equipment and inventory. Adhere to all required OSHA and health regulations.
Education:
* High School diploma
Certifications, Licenses, Registrations:
* Dental Assistant Expanded Functions License
* Maryland Radiation License
* CPR Certificate
Required Experience:
* 2 years in the dental profession
* 2 years of dental software experience
Supervision received from:
* Dental Practice Administrator
$32k-37k yearly est. 33d ago
Senior EHR Specialist
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Silver Spring, MD
The Senior EHR Specialist, under the direction of the Director of Healthcare Informatics, is responsible for ongoing end-user support, maintenance, training, and customization of electronic health records, patient portals, and EMR Integration of CCI Health & Wellness Services.
KEY FUNCTIONS & RESPONSIBILITIES:
* EHR - EMR application administration, configuration, and technical support of eClinicalWorks (eCW).
* Develops and maintains eCW, patient portal and inventory documentation, and system-related workflow processes.
* Delivery of patient care using the eClinicalWorks (eCW) electronic health record (EHR) system.
* Overseeing the day-to-day support of production and test eCW platforms and the implementation of software updates and/or additional EHR services.
* Identify and implement opportunities for process improvement in support of ECW training.
* Receive and respond to technical requests, emails, and other electronic inquiries from Clinicians.
* Assessing the needs of the end user to ensure the user understands the actions needed to resolve patient account issues.
* Research, interpret, explain, and apply information from training materials to practice users, including processes, policies, and procedures.
* Makes recommendations on appropriate equipment utilized for the EHR function.
* Identify EHR improvement opportunities, including more efficient system use, improved training, and standardized workflows.
* Implement system upgrades, improved functionality, training, and standardized workflows as approved. This includes planning and managing installations and/or updates and/or upgrades of the eCW (EHR-EMR) system.
* Familiarity with clinical workflows and experience developing workflows consistent with EHR applications in a team environment.
* Assist in creating supportive training documents and materials, videos, guides, and documentation workflows, track training, and assess user experience.
* Actively optimize eCW for more efficient clinical workflows and perform technology-related duties as needed.
* Perform various clinical technology-related duties as needed. Including maintaining and monitoring system reports and audits.
* Responsible for keeping current with system changes and enhancements to ensure a thorough operational eCW platform and participate in application testing.
* Identify and implement opportunities for process improvement in support of eCW training and develop communication tools to educate on workflow improvements.
* Initiatives serve as a resource and offer guidance to units through on-site field support to confirm systems are used efficiently and as trained.
* Collaborate with vendors to train and support staff; Develop and present initial and ongoing skill development training with clinical and support staff to support high-level performance.
* Provide input to the Change Management Committee and other teams as needed.
* Ability to interpret governmental healthcare policies, regulations, and program/certification-specific language (e.g.: HIPAA, MIPS, PCMH), and then propose organization-wide workflow changes in the EHR to meet those specifications.
MINIMUM QUALIFICATIONS:
* Five years experience in healthcare information technology.
* Bachelor's degree in healthcare information management or healthcare informatics required.
* Certified in the eClinicalWorks (eCW) platform, preferred.
* Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT), a plus.
* Experience with healthcare operational workflow.
* Experience with training and implementation of EHRs.
* Proficient end-user relationship management skills.
* Ability to solve hardware and software issues, design forms, and reports.
* Familiar with ICD and CPT coding.
* Proven ability to manage competing deadlines and solve complex problems.
* Knowledge of the clinical information systems as they relate to both clinicians and non-clinical staff.
* Possess meticulous attention to detail.
* Strong communication and interpersonal skills.
$41k-64k yearly est. 41d ago
Community Health Worker -Yard 56
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more!
Functions as a Community Health Worker by serving as a liaison with community members, BMS patients, and BMS as an organization. Will conduct outreach at community events and with partner organizations to increase community participation in BMS programs. Provides evidence-based health guidance and social assistance to BMS patients, and other community members. Enhances community residents' and patients' ability to communicate with health care providers effectively. Serves as a cultural mediator between communities and the health service system. Provides culturally and linguistically appropriate health education to individuals, families & community groups.
Provides informal counseling & social support. Makes appropriate referrals, in consultation with clinical staff when appropriate, to ensure patients have access to services needed. Provides care, support, follow-up and education in community settings such as homes, and neighborhoods. Identifies and addresses issues that create barriers to care for community members and patients. Follow-up with clients in person and/or via telephone to ensure adequate use of services and connections with community resources. Collects relevant data on CHW activities and inputs into system, writes reports as required.
Will participate in all team meetings relevant to assigned program, as well as meetings with partner groups in the community, as assigned by supervisor. When appropriate, will take blood pressures during home visits or at group events with digital cuff provided by the program and document this information in medical record. Communication skills are required to persuade or gain cooperation and acceptance of ideas. Responsibility exists to ensure that internal customers are satisfied with service. Represents the company externally and provides information on a variety of programs/services.
Required Education:
High School Diploma, GED, or equivalent experience
Preferred Education:
High school diploma
Required Certifications, Licenses, Registrations:
Maryland Community Health Worker Certification
Valid Maryland State Driver's License
CPR Certification
Required Experience:
3 Years previous experience in a health clinic setting or other client service environment such as a community agency or a neighborhood organization is required.
Detailed understanding of medical practice issues related to provider schedules, referrals to specialist, insurance, etc.
Preferred Experience:
Bilingual skills preferred.
$32k-39k yearly est. 57d ago
Scheduling Specialist
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Greenbelt, MD
The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel. KEY FUNCTIONS & RESPONSIBILITIES: * Answers the telephone promptly in adherence to AIDET protocols.
* Works cohesively and collaboratively with the entire team to answer all incoming calls.
* Routes calls to the appropriate area.
* Communicates phone messages as needed via phone notes or flags.
* Works to fill all available appointment slots according to CCI Scheduling Guidelines.
* Documents patient information in the registration field.
* Attends daily huddles and provides updates to the team as appropriate.
* Verifies insurance at the time of scheduling.
* Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits.
* Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge.
* Working on-site is an essential duty for the job.
EDUCATION AND EXPERIENCE:
* Requires a High School Diploma or GED.
* Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience.
* Ability to navigate information on the internet and within an Electronic Health Record.
OTHER SKILLS AND ABILITIES:
* Bilingual (fluent in English/Spanish).
* Must possess excellent communication and interpersonal skills.
* Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
* Ability to document messages that include a summary of the relevant details.
Why work at CCI?
* Extensive benefits plan including PTO
* 403B Retirement Plan + Employer match up to 4%
* Tuition reimbursement opportunities
* Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
* Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$31k-42k yearly est. 44d ago
Physician - Internal Medicine (BMS at Highlandtown)
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more!
If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of care that empowers patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger.
Provides long-term comprehensive care for the patient population 18 years and older. Diagnoses and treats a variety of diseases and injuries in general practice. A Physician in an affiliated medical practice provides medical services to patients in an assigned area. Evaluates and treat patients with appropriate medical diagnostic and treatment skills. Coordinates discharge planning with the Case Manager for admitted patients.
Hours
* Mon, Tues, Wed, & Fri - 8 AM to 5 PM
* Thursday - 10 AM to 7 PM (late day)
* Occasional Saturday session
Highlights
* New graduate residents are welcome to apply
* Student loan repayment eligibility through the National Health Services Corps (NHSC)
* Board Certification in Internal Medicine within 3 years of residency training
* Active Maryland Physician license
* Active CDS, DEA and CPR
$139k-189k yearly est. 60d+ ago
Clinical Social Worker (LCSW-C) - BMS at Highlandtown
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more!
If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians are dedicated to delivering something different-healthcare with dignity-a model of care that empowers patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger.
A rewarding outpatient/primary care opportunity in Baltimore. Serve where the need is the greatest with mission-driven colleagues focused on improving the health outcomes for the patients.
The Licensed Clinical Social Worker (LCSW-C) applies specialized clinical knowledge and advanced clinical skills in assessing, diagnosing, and treating mental, emotional, behavioral, and developmental disorders, conditions, and addictions. The LCSW-C participates as an integral member of the Patient care team. The focus is to recognize the patient and his/her family as the unit of care to assist them with the necessary psychosocial adjustments imposed by chronic or terminal illness to support their care goals. Social Work cases are managed on a referral basis, both formal with a written order and informal as identified by the Social Workers themselves or by a healthcare team member. Referral sources include the Physician, the Clinical Staff, the patient/family, and outside agencies (referral reasons are as defined in the scope of this role description). Demonstrates and develops specialized knowledge and understanding of the patient and his family to respond to their support, information, autonomy, and performance needs. Knowledge of theoretical and bio-psychosocial factors is essential. Social, psychological, and health factors and their interplay on psychosocial functionally on theories of personality and behavior, ethnic, social, and cultural influences, environmental influences, physical health, impairment, and disability, including mental and emotional controls caused by chronic and terminal illness.
Student loan repayment eligibility through the National Health Services Corps (NHSC)
* Current licensure as an LCSW-C by the Maryland State Board of Social Work Examiners
* Minimum of 2 years of experience as a Clinical Social Worker, preferably in an underserved community health setting
* Active CPR certification
$60k-70k yearly est. 2d ago
Certified Medical Assistant/CNA- School Based Health
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to the underserved communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits that include medical, dental, vision, 403b plan, paid time off, eight (8) paid holidays, tuition assistance, and more!
Proof of vaccination is a condition of employment, subject to verified medical or religious exemptions that do not pose an undue hardship on the Company.
BMS is an Equal Opportunity Employer!
Current Employees Must Apply Through Their Employee Kronos Account
School Based Health Medical Assistant / Certified Nursing Assistant assists the Registered Nurse and Physician in triaging students that enter the health suite. Performs various medical tasks: vital signs, administering OTC medication, etc. Completes the patient intake process, assists in providing daily care, and documents information in the medical record, etc. The position is responsible for greeting the customer and providing quality customer service in person and on the telephone, and for verifying insurance information for patients seen by clinicians.
Schedule
* Mon - Fri: 8 AM - 5 PM
Essential functions:
1. Patient Intake:
Collects and records data regarding patient nutrition, activity, mental state, temperature, pulse, respiration, blood pressure, height and weight, BMI and Pain Assessment on every visit.
2. Acts as a liaison between the respective school, health center, and community:
Consistently identifies patients at risk and takes appropriate action and informs nurse and/or clinician
3. Documentation:
* Documents medical charts and writes notes, as necessary, in an accurate and thorough manner.
* Generates after visit notes
* Accurately documents vital signs, allergies, and other standard information.
* >80% score on audits
* >80% discrepancy rate
4. Registration:
* Enters and edits appropriate demographic data on patients accurate
* Updates insurance information as appropriate
* Ensures all registration forms are updated annually and signatures are obtained
5. Customer Service:
Consistently displays professionalism in dealings with customers, staff and clinicians as observed by Manager.
Required:
Current CPR certification from the American Heart Association or American Red Cross.
Current Medical Assistant
Current CNA certification
Certified Medication Technician for School Health after training at BMS within first 6 months of employment.
RMA administered by American Medical Technologists ( AMT)
CMA administered by American Association of Medication Assistants (AAMA)
CCMA administered by National Healthcare Association (NHA)
NCMA administered by National Center for Competency Testing (NCCT)
$34k-39k yearly est. 60d+ ago
Billing Specialist
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Silver Spring, MD
The Billing Specialist will perform a range of responsibilities requiring data analysis, critical evaluation, and sound judgment, including maintaining billing software, appealing denied claims, and recording late payments. KEY FUNCTIONS AND RESPONSIBILITIES
* Review and research forms documenting patient visit information, making corrections to amounts due from patients and insurance as needed.
* Contact insurance companies to verify patient coverage, determine schedules of payors, and obtain detailed information regarding benefits. Compute total bills showing amounts to be paid by both insurance and patients.
* Examine patient bills for accuracy and completeness, obtaining any missing information to ensure proper billing.
* Prepare, review, and transmit claims using billing software, including both electronic and paper claim processing.
* Follow up on unpaid claims within standard billing cycle timeframes.
* Respond to all patient and insurance inquiries related to assigned accounts in a timely and professional manner.
* Audit claims, accounts, payers, and vouchers; prepare adjustment reports to substantiate individual transactions and resolve payment issues.
* Provide support to clinics and attend external meetings as required.
* Review, investigate, and correct errors, documenting inconsistencies in practice management system entries, documents, and reports.
* Maintain working knowledge of HCPCS, CPT, ICD, and revenue codes using appropriate manuals and resources (both hard-copy and online) to facilitate accurate billing.
* Achieve productivity goals as established by management.
* Perform essential duties, assist colleagues, and complete other tasks assigned by management upon finishing own assignments.
* Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets, and maintain accounts receivable (A/R) over 120 days at or below target levels.
MINIMUM REQUIREMENTS:
* Certified Coder and/or Revenue Cycle Specialist preferred.
* Minimum of two (2) years of experience as a medical biller or coder required.
* Strong attention to detail with the ability to thrive in a fast-paced environment.
* Experience and/or knowledge of FQHC billing guidelines and procedures preferred.
* Solid understanding of billing software and electronic medical record (EMR) systems.
* Maintain current knowledge of insurance guidelines, including Medicare and state Medicaid programs.
* Proficient in CPT and ICD-10 coding.
OTHER SKILLS AND ABILITIES:
* Strong multitasking abilities and effective time management skills.
* Excellent written and verbal communication skills.
* Outstanding problem-solving and organizational abilities.
* Advanced computer literacy and strong interpersonal skills.
* Thorough understanding of the full revenue cycle, including processing claims, resolving denials, maximizing reimbursement, and managing accounts receivable (A/R).
* Knowledge of billing, reimbursement procedures, and third-party regulations.
* Experience with eClinicalWorks (eCW) is a plus.
* Familiarity with healthcare governing agency policies and procedures.
* Knowledge of medical terminology.
* Strong interpersonal and human relations skills.
* Ability to work independently as well as collaboratively within a team.
* Comfortable working in a fast-paced environment.
* Skilled in interpreting accounts and records, developing spreadsheets, and generating reports.
* Capable of performing basic bookkeeping and compiling statistical data.
* Proficient in operating a personal computer and various office equipment.
* Ability to prepare reports and maintain organized records and files.
* Skilled in extracting relevant data from conversations and documents.
* Committed to maintaining confidentiality and ensuring the privacy and security of protected health information in compliance with HIPAA requirements.
* Demonstrates and promotes a standard of excellence in all duties and interactions with patients, colleagues, and external contacts.
* Performs other duties or special projects as assigned.
WORKING CONDITIONS:
* Must be able to stand, bend, or work at a computer workstation for extended periods.
* Ability to safely lift and carry items up to 15 lbs. is required.
Why work at CCI?
* Extensive benefits plan including PTO
* 403B Retirement Plan + Employer match up to 4%
* Tuition reimbursement opportunities
* Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
* Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$36k-45k yearly est. 44d ago
Nurse Practitioner - Family Practice (BMS at Belair Edison)
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We offer a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week, which include medical, dental, and vision coverage, a 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more.
BMS is an Equal Opportunity Employer.
If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of care that empowers patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger.
The Family Nurse Practitioner (FNP) is a licensed independent practitioner. The FNP assesses patient health by interviewing patients, performing physical examinations, obtaining, updating, and studying medical histories. He/she determines abnormal conditions by administering or ordering diagnostic tests, such as X-rays, electrocardiograms, and laboratory studies; interpreting test results.
Frequent communication outside of the work group is required to resolve disagreements, reach agreements, and clarify issues/processes. Responsibility exists to ensure that internal customers are satisfied with service. Communicates with external contacts frequently and is responsible for ensuring ongoing service.
Education:
* Master's degree from an accredited nurse practitioner program
Certifications, Licenses, Registrations:
* Licensed as a Nurse Practitioner in the state of Maryland.
* CDS, DEA, CPR.
Experience:
* One year of experience in the specialty area.
* Two or more years of Nurse Practitioner experience in Family Medicine.
$111k-143k yearly est. 13d ago
WIC - Breastfeeding Peer Counselor I
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Wheaton, MD
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. TRAINING: * Attends breastfeeding training, monthly breastfeeding meetings, and clinic staff meetings.
* Observes other peer counselors or breastfeeding experts helping mothers breastfeed.
* Reads assigned books or materials about breastfeeding.
KEY FUNCTIONS AND RESPONSIBILITIES:
* Provides breastfeeding information and support to pregnant and breastfeeding participants, including telling participants about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding.
* Assists participants with preventing and handling common breastfeeding concerns.
* Counsels WIC pregnant and breastfeeding mothers by telephone or in the clinic at designated scheduled intervals following the Loving Support Through Peer Counseling model
* Assists with planning and facilitating breastfeeding classes.
* Provides breastfeeding classes to other programs when needed.
* Serves as the clinic advocate for breastfeeding, as observed by the Manager.
* Issues breast pumps following agency protocols for mothers who are separated from their babies or who are experiencing breastfeeding problems, making appropriate referrals when more complex problems occur.
* Appropriately documents breast pumps and other breastfeeding aids upon issuance.
* Provides referrals, according to clinic-established protocols, to:
* WIC nutritionist
* Breastfeeding Services manager or Lactation Consultant
* Mothers Physician
* Programs in the community.
* Keeps accurate records of all contacts made with the participants daily using the WOW system.
* Promotes a breastfeeding-friendly clinic by having bulletin boards with breastfeeding pictures and having breastfeeding materials available for participants.
* Respects each participant by keeping her information strictly confidential
OTHER FUNCTIONS/RESPONSIBILITIES:
* May be asked to assist participants in the hospitals.
* Available for travel for training or to fill in for other staff during work hours.
* Ability to work on-site is an essential duty for this position.
INFORMS PARTICIPANTS ABOUT THE WIC PROGRAM:
* Proactively offers participants information and materials about other community resources.
* Provides complete information on the certifying process.
* Provides correct information on Rights and Responsibilities, Program benefits, WIC foods and vendors, and the proper use of eWIC card.
INFORMATION TECHNOLOGY:
* Performs computer record file maintenance and updates in a timely manner.
* Accurately performs daily data entry and eWIC benefits issuance.
* Makes appointments and transfers according to established policies.
* Properly maintains computers, printers, and other office equipment.
EDUCATION AND EXPERIENCE:
* Requires a High School Diploma or GED.
* MUST have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience to perform office routines and clerical support functions.
* Some customer service required.
* MUST have breastfed for at least 6 months.
* MUST have some previous experience with WIC as a staff or participant.
OTHER SKILLS AND ABILITIES:
* Must be fluent in English and Spanish.
* Must possess excellent communication and interpersonal skills to greet patients and visitors in person or over the phone, and to direct them accordingly.
* Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
* Ability to read and write to update participant information/forms, accurately communicate phone messages, and respond to visitors and callers as needed.
WORKING CONDITIONS:
* Proper and professional grooming is always expected.
* Prolonged periods of standing, bending or working at a desk on a computer.
* The ability to lift (up to 15lbs) is required.
* Work under stressful conditions within a controlled enclosed environment daily. The work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment.
* ADA Category. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
* OSHA Category 1. Clinical environment. Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.
$35k-45k yearly est. 6d ago
WIC - CPPA Nutrition Assistant I
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Greenbelt, MD
The WIC - CPPA Nutrition Assistant I plays a crucial role in supporting the health and nutrition of women, infants, and children within the community. This position involves assisting clients in accessing nutritional resources and education, ensuring they receive the necessary support to lead healthier lives. The Nutrition Assistant will work closely with registered dietitians and other health professionals to provide tailored nutritional guidance and support. By fostering a welcoming and informative environment, the assistant will help clients navigate the WIC program effectively. Ultimately, this role contributes to the overall well-being of families, promoting better health outcomes through proper nutrition and education.
Minimum Qualifications:
* High school diploma or equivalent.
* Experience in a customer service role, preferably in a healthcare or community service setting.
* Basic knowledge of nutrition and health principles.
Preferred Qualifications:
* Associate's degree in nutrition, dietetics, or a related field.
* Bilingual skills to effectively communicate with a diverse client base.
* Previous experience working with WIC or similar health programs.
Responsibilities:
* Assist clients in completing WIC applications and recertifications, ensuring all necessary documentation is collected and processed.
* Provide basic nutrition education to clients, including information on healthy eating, breastfeeding, and food preparation.
* Maintain accurate records of client interactions and services provided, ensuring compliance with WIC program guidelines.
* Support the distribution of food benefits and vouchers to eligible clients, ensuring they understand how to utilize these resources.
* Collaborate with team members to organize community outreach events and workshops aimed at promoting nutrition and health awareness.
Skills:
The required skills for this position include strong communication abilities, which are essential for effectively conveying nutritional information to clients. Organizational skills are vital for maintaining accurate records and managing client documentation efficiently. Empathy and interpersonal skills are necessary to create a supportive environment for clients seeking assistance. Preferred skills, such as bilingual communication, enhance the ability to serve a diverse population, ensuring that language barriers do not hinder access to vital resources. Overall, these skills are utilized daily to foster positive client relationships and promote health education within the community.
Why work at CCI?
* Extensive benefits plan including PTO
* 403B Retirement Plan + Employer match up to 4%
* Tuition reimbursement opportunities
* Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
* Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$29k-34k yearly est. 44d ago
Nurse Manager
Mary's Center 4.3
Adelphi, MD job
The Nurse Manager's role is to assist and support the clinical team in providing quality healthcare services to Mary's Center patients and guarantee an effective link with other community agencies. The Nurse Manager provides leadership for their health center site, in collaboration with the site Medical Director and Director of Operations and participates in organizational leadership meetings.
Reportability
This position will report directly to the Director of Clinical Services. This position supervises the nursing and medical assistant team for their site.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Leads clinic team to established outcomes in coordination with overall organizational goals.
Manages daily clinical operations to assure optimal efficiency and high-quality care.
Provides direct supervision of medical assistants and nurses in the clinic.
Provides support and training to Medical Assistants and nurses.
Ensures safe clinical practice in the day-to-day nursing activities.
Assists site operations leadership as needed in ensuring efficiency and proper use of appointments in the provider schedules.
Provides patients with necessary health education and discharge instructions.
Collaborates with all team members in the health center to provide optimal patient care utilizing the social change model.
Participates in on-call coverage of vaccine temperature monitoring.
Coordinates the inventory and ordering of supplies, pharmaceuticals, and durable medical equipment for health center site.
Oversees the VFC vaccination program as well as privately purchased vaccines.
Ensures proper storage and dispensing of pharmaceuticals and other supplies.
Participates in Quality Assurance, Standards of Care, Risk Management, and Infection Prevention activities.
Participates in leadership and clinical management meetings and activities.
Provides support for the medical providers with necessary tests and procedures and medical interpretation.
Fosters communication and collaboration among members of the clinical team.
Performs other duties determined as necessary by the Director of Clinical Services and/or Vice President of Nursing.
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
.
Knowledge, Skills & Abilities -
Registered Nurse, B.S. in Nursing preferred, and must be licensed to practice nursing in the District of Columbia and/or Maryland.
A minimum of two (2) years of experience in working in a community health setting with immigrant populations and/or maternal-child health preferred.
Previous supervisory experience preferred.
Language Requirement - Ability to communicate effectively in English is required. Additional language proficiency or fluency in Spanish highly desired.
Physical Demands - Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.
Work Environment - Mostly in a typical clinic and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions. May be exposed to potentially hazardous blood-borne/respiratory pathogens and bodily fluids which require the practice of Universal Precaution procedures.
Benefits:
Starting salary: $95,000/year
Competitive benefits package, including medical, dental & vision insurance, plus retirement options
25 days of paid time off (PTO) annually, in addition to 10 paid holidays, plus educational days to attend training and conferences
CME/License renewals
$2000/year educational reimbursement to attend training and conferences
NHSC/HRSA loan repayment options, if applicable
WMATA metro/bus subsidy
$95k yearly 60d+ ago
Patient Representative I
CCI Health & Wellness Services 4.0
CCI Health & Wellness Services job in Takoma Park, MD
CCI Health Services is seeking a Patient Representative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. The PR will assure that the provision of high quality; cost efficient, culturally sensitive services comply with all Federal, State and Local agency policies and procedures.
KEY FUNCTIONS &RESPONSIBILITIES:
* Answers the telephone promptly, identifies him/herself and the center, refers calls to the appropriate area, and identifies and refers urgent calls correctly. Accurately communicates phone messages as needed.
* Makes and assists in scheduling return appointments, confirming the patient's demographics and updates it in the computer system as necessary.
* Registers patients. Calls patients to remind them of scheduled visits per center routine.
* Checks in patients as they enter the center, identifies in the system whether they are a "Arrived", "No-Show", "Walk-In", or a "Cancellation".
* Notifies appropriate personnel of patient's arrival (per center routine) and secures patients medical record for use by Medical Assistant.
* Monitors status of reception areas, updating appointment status by end of day, alerting clinical staff of unusually long patient waiting times or obtaining assistance of any unusual situations including patient conflicts.
* Performs other clerical support functions; scanning, scheduling and documentation of appointments or referrals, completes medical records release forms. Prints provider schedule the day before.
* Review the schedule the day before to better prepare needed registration updates to ask from the patient, such as; HIPAA, Consent to Treatment, MCHATS, ASQ, patient profiles and any other paperwork as needed.
* Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers and outside contacts.
* Work with various programs such as dental, family planning, behavioral health and follow the policies and procedures, workflows and/or guidelines.
* Process billing and collections.
* Deliver any patient care instructions.
POSITION SUMMARY :
CCI Health and Wellness Services is seeking a Patient Representative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. The PR will assure that the provision of high quality; cost efficient, culturally sensitive services comply with all Federal, State and Local agency policies and procedures.
EDUCATION AND EXPERIENCE:
* Minimum High School diploma, preferably an AA or BS degree
* Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience in order to perform office routines and clerical support functions.
* Customer service required.
* Computer skills required.
OTHER SKILLS AND ABILITIES:
* Preferred bilingual
* Must possess excellent communication and interpersonal skills in order to greet patients and visitors in person or over the phone, and to direct them accordingly.
* Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
* Ability to read and write in order to update patient information/forms, accurately communicate phone messages, and respond to visitors and callers as needed.
Why work at CCI?
* Extensive benefits plan including PTO
* 403B Retirement Plan + Employer match up to 4%
* Tuition reimbursement opportunities
* Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
* Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$36k-41k yearly est. 6d ago
Certified Medical Assistant-St. Agnes
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is an innovative, Federally Qualified Health Center dedicated to improving the health and wellness of medically underserved communities in the Greater Baltimore area. The largest FQHC in Maryland, our mission is to improve the health in the communities we serve by providing safe, high quality, accessible and affordable health care.
We offer a variety of comprehensive services including: Adult Medicine, Family Medicine, Pediatrics, OB/GYN, Behavioral Health, and health education through 5 community health centers and 8 school based health centers. The system has approximately 40 primary care providers and nearly 60 total providers serving 45,000 active patients. To learn more about BMS, please visit our website at *************
Baltimore Medical System is an Equal Opportunity Employer
Do you love Baltimore? Do you want to do meaningful work for a company that serves your community? Do you want to be off evenings and holidays but still earn a fair and competitive wage? Look no further because BMS is your dream come true!
The Certified Medical Assistant (MA) is responsible for assisting physicians with patient care, performing appropriate procedures, and preparing rooms and equipment. The MA is also responsible for maintaining records and interacting in a professional, friendly manner with patients and family members, physicians, staff, and visitors. The MA serves as a lead for process improvement teams. The MA may be required to fill some Center Service Representative responsibilities and may be cross-trained to cover other positions when needed. Work requires collaborative communication with others as it pertains to the patient's continuum of care and clinical operations. Courtesy, respect, friendliness, and tact are required in dealing with customers.
Required Education:
High school diploma or equivalent education and/or experience
Certificate of completion from an accredited medical assistant program or a higher level of medical education (i.e., accredited LPN program, RN program.)
Required Certifications, Licenses, Registrations:
* Current CPR certification from the American Heart Association or American Red Cross.
* Current Medical Assistant Certification
* We accept MA Certifications from RMA administered by American Medical Technologies (AMT0, CMA administered by American Association of Medication Assistants (AAMA), CMA administered by National Healthcare Association (NHA), and NCMS administered by National Center for Competency Testing (NCCT)
Required Experience:
Graduated from accredited Medical Assistant Program.
Supervision received from:
Direct supervision from Clinical Manager or RN. Indirect supervision from Providers, nurses, and other positions of leadership as directed by the Clinical Manager.
$32k-37k yearly est. 60d+ ago
Occupational Health RN
Baltimore Medical System 3.8
Baltimore, MD job
Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to underserved communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits that include medical, dental, vision, 403b plan, paid time off, eight (8) paid holidays, tuition assistance, and more!
If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our teams of professionals are dedicated to delivering something different-healthcare with dignity-a model of care that empowers vulnerable and underserved patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger.
The Occupational Health (OH) RN will work closely with the OH Coordinator and VP, of Clinical Operations to assess, track, and determine work clearance of BMS employees who may exhibit signs and symptoms of COVID. The OH RN will communicate and work with the health departments for potential outbreaks and ensure staff is tested per protocol. The RN will assist with any staff training as part of the program and work closely with infection control to ensure appropriate practices are employed to mitigate risk in the work environment. Including monitoring and recommending changes to the protocol in keeping with CDC/OSHA requirements, performing respirator fit testing Assessing clinical work areas for COVID-19 infection control risk, and recommending spacing or other practices to mitigate risk.
Education:
Associate degree in nursing required. BSN preferred.
Experience:
Three years of direct patient care
Clinical assessment. Occupational health experience required.
Certification:
Maryland RN license
Current CPR certification from the American Heart Association or American Red Cross
$54k-71k yearly est. 60d+ ago
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