CCP Global jobs - 25 jobs

Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana, with locations in Cincinnati, OH and Louisville, KY. Anchor Point is a locally owned WBE. Job Description About the team: • Manage the Retail and Commercial credit card technology teams providing project and production support to our business partners. Teams are responsible for the delivery of credit card enhancement projects including the initial implementation of Huntington's Retail and Commercial Credit Cards. • Manage production support activities to resolve service issues impacting both internal and external consumers. • Coordinated vendor deliverables throughout the program that provide card processing, reward management and credit risk evaluation for the Retail and Commercial credit cards. • Ongoing support includes managing the technology budget and risk for both the Retail and Commercial Credit Card products. • Manage technology resource allocation across all projects and production support impacting both card programs. Position Details - This will be an IT Specialist, versed in .Net, Java, mainframe, and Databases. They will be responsible for doing Data Conversion accross multiple applications. Requires a solid technical background, general knowledge, and supports multiple areas of the bank for credit card processing. Systems run on .net, some on Java and some on Mainframe. Additional Information All your information will be kept confidential according to EEO guidelines.

The role of a Remote Reservation Center Guest Service Associate (GSA) is to represent European Wax Center in a professional and consistent manner. This position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns. A GSA helps to shape the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. Duties and Responsibilities: • Ability to be friendly and engaging on the phone with guests. • Ability to focus on phone calls in a fast-paced environment • Ability to handle escalated calls with confidence and professionalism. • Must be able to work well with a team. • Must be a team player and pick up shifts, if needed • Responsible for educating guests on current in-center promotions. • Responsible for checking and knowing your schedule on a weekly basis. • Responsible for arriving to work on time wearing the appropriate dress attire and name tag. • Responsible for following all corporate policies and procedures. • Participation in community events and street team marketing when requested. • Participate in all weekly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month). • Responsible for creating a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses. • Responsible for maintaining and exceeding center and individual goals. • Responsible for center cleanliness • Other duties as assigned The duties of this position may change from time to time. North American Wax Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Qualifications Knowledge and Skill Requirements: High school diploma or GED required; or one - two years related experience or training. Equivalent combination of education and experience will also be considered.

Crew Members are responsible for providing excellent customer service, preparing food and beverages, and maintaining cleanliness in the restaurant. Key duties include greeting customers, taking orders, processing payments, and ensuring food safety standards are met. Crew members work in a fast-paced environment and must be able to handle multiple tasks eficiently while maintaining a friendly and professional demeanor. Duties and Responsibilities: Greet customers with a friendly demeanor and accurately take their orders. Prepare and package food and drink products according to restaurant standards. Operate cash registers, process payments, and provide change to guests. Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms. Assist with food prep and dishwashing as needed. Restock inventory and supplies. Ensure compliance with all food safety regulations and policies. Promote new menu items and provide recommendations when asked. Assist with opening and closing tasks. Qualifications Knowledge and Skill Requirements: Must be at least 16 years old or older (must provide proof of age and work permit if under 18 years old). Legal right to work in the United States. Ability to work flexible hours. Basic math and reading skills. Ability to learn quickly with a can-do attitude. Comes to work with good hygiene. Has reliable transportation and able to arrive to work on time. A positive, friendly, and courteous attitude The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Technical Account Manager (TAM), you will own a portfolio of technically sophisticated clients who primarily leverage our KnowWho Salesforce application and/or Policy Influencer Data File (PIDF). These clients require a deep understanding of data architecture, integrations, and transformation workflows. You'll serve as a strategic advisor and implementation lead-ensuring successful onboarding, value realization, and long-term retention and expansion. This role is highly cross-functional and consultative, requiring fluency in Salesforce, ETL processes, secure data delivery methods, and working with customer-side data engineers, analysts, and IT teams. You will be the trusted advisor who orchestrates solutions, resolves complex technical issues, and helps customers extract maximum value from Quorum's technical product portfolio. Responsibilities Customer Relationship Management: Serve as the strategic and technical advisor for a portfolio of clients with complex data and technical needs. Build strong, multi-threaded client relationships to ensure adoption, value delivery, and advocacy. Act as the primary liaison for onboarding, implementation, and ongoing success. Customer Success Management: Ensure customers are effectively onboarded and integrated, leveraging Quorum products and services to meet defined success metrics and measurably achieving clients' desired outcomes. Deliver technical training, documentation, and hands-on coaching tailored to customer roles (e.g., Salesforce admins, engineers). Facilitate regular value reviews, working sessions, and long-term strategy planning. Technical Consulting & Support Escalation: Advise clients on how to optimally use Quorum's KnowWho Salesforce app-including object configuration, list views, workflows, and permissions. Guide clients through data ingestion processes including schema mapping, file formatting (CSV, JSON, XML), and secure file transmission (SFTP/FTP). Serve as the technical escalation point, coordinating with Engineering, Product, and Support to resolve issues. Retention & Expansion: Identify and close expansion opportunities based on customer needs and technical fit. Monitor account health, drive renewals, and mitigate churn risks through proactive engagement and value delivery. Maintain detailed customer activity and lifecycle tracking across tools such as Salesforce, Gainsight, Jira, and Zendesk. Technical & Data Advisory & Issue Resolution: Collaborate with customer-side technical personnel (e.g., Salesforce admins, integration developers, data engineers) to ensure optimal data integration and usage of Quorum's data products. Provide light consulting on how best to utilize Quorum's KnowWho product within Salesforce, including field configuration, list views, permission sets, and custom workflows. Guide customers through data ingestion and transmission workflows, including topics such as data schema design, file formatting (CSV, JSON, XML), data integrity, FTP/SFTP transmission, Salesforce object mapping, and custom ETL processes. Act as the primary point of escalation and coordinate triage and troubleshooting of technical and Salesforce-related issues with various Quorum teams and customer personnel to ensure timely resolution and client satisfaction; manage Support, bug, PS, and enhancement tickets in Zendesk & Jira, renewal and expansion opportunities in Salesforce, customer goals, engagement/interactions, and outcomes in Gainsight, and coordinate onboarding tasks through our internal playbooks. Reporting & Analysis: Track technical performance metrics and create dashboards or reports that highlight client success, risks, and product utilization. Stay current with Salesforce ecosystem trends and public affairs data technologies to advise clients on innovation and opportunities. Internal Collaboration and Customer Feedback: Act as the voice of the customer internally, advocating for product enhancements and influencing roadmaps. Work with cross-functional teams to optimize GTM strategies for technical products and services. Required Qualifications 3+ years of experience in technical account management, customer success, or a similar client-facing role at a B2B SaaS company. Demonstrated success managing technical customer relationships, achieving retention/growth targets, and driving solution adoption. Ability to communicate technical concepts clearly to non-technical stakeholders and executives. Strong troubleshooting, problem-solving, and project management skills. Experience conducting technical turnarounds or managing complex client escalations. Ability to work independently, manage multiple priorities, and thrive in a fast-paced, ever-evolving technical environment. Empathy, adaptability, and a consultative, solution-focused approach. Demonstrable ability to develop customer advocates who provide references, case studies, and referrals. Passion for technology and for teaching others how to improve their operations and professional lives by leveraging technical solutions. Commitment to building and maintaining a diverse and inclusive team environment, regularly expressing concern for team members' success and well-being. Excitement about the opportunity to have a positive impact on politics, policies, and government/public affairs and either prior experience working in these fields or demonstrable non-partisan interest in major issue areas (e.g., immigration, education, finance, environment, energy, etc.) is a plus. Preferred Qualifications Salesforce Platform App Builder or Consultant certifications. Familiarity with public affairs, government, or policy data workflows. Prior experience supporting a Salesforce-native application or complex data product. Salesforce Administrator or higher certification (or equivalent experience); strong familiarity with third-party app integration and data model configuration. Experience working in a startup or fast growing environment. About the Account Management Team We're responsible for ensuring that clients have an amazing experience with Quorum. We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space. We are dedicated to every user's success and address challenges quickly and creatively. We act as staunch advocates for our clients, including identifying and responding to diverse client use cases. We take pride in developing personal relationships with our users and our team. We regularly support one another to ensure the success of our team and our clients. We're very close as a company-we work together, hang out together, and we value each others' ideas and input. Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Compensation On Target Earnings: Up to 135k + additional incentives. This is a full-time remote position, Exempt - not eligible for overtime. Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Job Overview - Hybrid Entry Level Accountant - 33487 Compensation: To $60K. Offering a favorable work place arrangement with 2 remote days weekly plus other benefits! Our client (one of Charlotte's largest employers) is seeking recent Accounting/Finance graduates or early career professionals looking to contribute their expertise and grow with them. You'll gain tangible experience in month-end close, entering and adjusting journal entries, understanding accruals and exposure to a large ERP system. The best candidates will have excellent customer service skills to support internal customers. Requirements * Bachelor's Degree in Accounting or Finance * Excellent customer service skills * Solid communication skills, both verbal and written * Proficiency with Excel * Ability to work under pressure of tight deadlines * Must be a quick learner and self-motivated Additional Job Details Workplace Policy: #li-Hybrid Seniority Level: Entry Level Linked In Poster: #LI-SP1 About our Process * We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in. * Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon. * Candidates for all Sherpa opportunities must be authorized to work in the United States. * Sherpa is an Equal Opportunity Employer.

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Public Sector Account Executive, you will be focused on selling to agencies within state and local governments. You will work closely with a tight-knit, fast-moving team of sales, marketing, and operations professionals focused on the public sector. You will be responsible for owning a portion of our SLED territory and running it as your own business. This includes account planning, outreach strategy, managing the sales process from discovery to close, attending events as needed, cross-departmental collaboration, and overseeing the procurement process. Success will be measured by achieving or exceeding an annual quota. Responsibilities Sales Execution & Pipeline Management: Spend approximately 70% of time on sales efforts, including mapping territory, establishing relationships with public affairs leads, and running product demos. Build and manage a sales pipeline ranging from $20k to $250k per opportunity to generate $500k+ in annual revenue. Outreach Strategy: Partner with Business Development Representatives (BDRs) to set outbound strategy and generate sales meetings. Market Development: Devote approximately 30% of time to establishing the public sector market at Quorum by creating repeatable processes and procedures for long-term success. Cross-Functional Collaboration: Partner with the internal procurement team to build a government contracting/RFP engine. Work with marketing to launch new products and coordinate with customer success to align new logo sales with support efforts. Consultative Selling: Proactively develop a pipeline for future year targets in excess of $1m annually, focusing on new logo opportunities and expanding existing government client relationships. Use a consultative approach to demonstrate value and resolve specific challenges described by prospects. Government Contracting: Navigate government contracting internally and externally, partnering with resellers and identifying the most efficient ways to contract with state and local agencies. Required Qualifications 5+ years of experience selling a complex SaaS product and/or selling directly to the public sector. At least one year of experience selling to, working with, or working for federal, state, or local government. Demonstrated track record of meeting or exceeding an annual quota of $750k (excluding renewals). Experience sourcing, managing, and closing $150k+ ARR opportunities on government contracting vehicles. Ability to learn a complex product suite and become an expert in government legislative and congressional affairs. Tech-savvy and resourceful with the ability to develop a targeting sourcing strategy and map territory effectively. Expert ability to perform impactful platform demonstrations that resolve specific challenges and resolve pain points in the government affairs market. About the Business Development Team We are proud to serve as the first-impression about what it is like to work with Quorum We strive to understand our buyers' challenges and recommend the best possible solutions that enable them to achieve their goals We earn clients' trust by taking an intentionally respectful approach to competition We foster a supportive environment where peer-to-peer feedback helps drive personal and professional growth We work hard to serve as thought leaders in the public affairs industry, which means that we regularly follow political news, government affairs trends, and read case studies We understand and appreciate that our work is a critical driver for annual company growth Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Compensation On Target Earnings: $160k + with uncapped commissions This is a full-time remote position, Exempt - not eligible for overtime. Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana, with locations in Cincinnati, OH and Louisville, KY. Anchor Point is a locally owned WBE. Job Description Description Performs duties associated with the development of products for Post-Sales Support Engineering Group; consisting of conventional engineering practices and a variety of functions necessary to insure product quality and safety. Analyzes research data and proposed product specifications to assist in product feasibility studies. Evaluates engineering test results to determine if design meets functional and performance specifications. Must be capable of managing small projects or a portion of a larger project independently. Essential Duties: Develops product specifications, using sound design practices in the development of new products. Manages projects to ensure on-time completion. Plans, schedules and coordinates detailed phases of the engineering work as a part of major projects or as a total project of minor scope. Directs the preparation of product or system layouts using detailed drawings and schematics. Coordinates the manufacturing of prototype products. Plans and develops experimental test programs. Creates and/or modifies product Bills of Material. Confers with research and other engineering personnel to prepare design modifications as required. Supports the design related issues that arise within the product manufacturing facilities. Specialized Knowledge/Skills: Qualifications Proficient in Microsoft Office Applications Strong verbal and written communication skills Strong project and time management skills Strong design skills, including GD&T stack up, drafting, etc. 3D CAD experience; knowledge of Unigraphics drafting software Knowledge of product design and manufacturing processes, emphasis with sheet metal and plastic component design Experience/Educational Requirements: BS in Mechanical Engineering or equivalent work experience 3 to 5 years of professional experience as a Project/Design Engineer in consumer product industry preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

The Manager assumes full responsibility for his or her location's growth, profitable operation, and the preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of his or her crew and maintains genuine connections with them and the unique nuances of business at their stand(s). In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to his or her District Manager. Duties and Responsibilities: • Be proficient in all Brewista and Shift Lead duties and skill sets • Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement • Provide regular feedback to each team member on strengths and areas of growth • Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines • Monitor and maintain necessary inventory, small wares, and equipment • Ensure appropriate cash handling, deposits, and change for the stand • Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas • Take ownership of solutions • Ensure crew is knowledgeable and meeting all health requirements • Develop new leaders • Implement and communicate directives from upper management • Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Qualifications Knowledge and Skill Requirements: • Work a flexible schedule, which can include early mornings and late nights • Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties • Regularly work weekends and be available to work holidays, if necessary • Be available by phone or in person to promptly address any needs of the stand • High school diploma or equivalent • Create and maintain genuine, uplifting interactions • Work carefully and quickly with hot water and coffee, glass bottles, and dairy products • Be able to work outside for prolonged periods, in all weather conditions • Be able to lift up to 50lbs • Be able to stand comfortably for hours at a time • Be able to climb a ladder and use a stepladder • Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand • Safely walk in between and around cars in the drive thru line • Safely use a utility knife • Operate any position in the stand during peak hours • Maintain awareness of the shift's operations while working a position • Be able to address operational, procedural, or cultural issues with team members • Adapt to problems and implement solutions during stressful situations • Effectively manage multiple projects and deadlines • Effectively lead and direct multiple personality types under pressure • Has proven leadership abilities in a fast-paced environment with 40+ team members • Beginner-level proficiency in Microsoft Office Suite

Our mission is to inspire a community of kindness through a revolutionary coffee experience. Shift Leads of our brew crew are the valuable individuals that execute that mission every day. Shift Leads report to their stand managers. A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift to ensure the integrity of our values, product, and service are maintained in the Manager's absence. A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations. Duties and Responsibilities • Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system • Knowledgeable of all recipes and secret menu items • Knowledgeable of all stand processes and procedures • Take full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc. • Make changes when necessary • Communicate with the stand management team about relevant developments in personnel, equipment, inventory levels, and operations • Assist the stand management team with the training and development of the team members • Can collect payments for orders and correctly count back change to the customer • Can prepare all drinks and premixes • Must always move with urgency, on the customer's time • Stays productive and proactive throughout the entire shift, even when business is slow • Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language • Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate • Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions • Is familiar with our shift change duties, checklists, and weekly chores. • Always clocked in and ready to work at their assigned position when their shift begins • Treats teammates and customers with respect and kindness • Maintains a safe and healthy work environment by following organizational standards and sanitation regulation The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Qualifications Knowledge and Skill Requirements: • Ability to work a flexible schedule, which can include early mornings and late nights. • Follows company procedure for communicating time off requests. • Regularly works weekends and is available to work holidays if necessary. • Can create and maintain genuine, uplifting interactions. • Previous management or leadership experience preferred. • Work carefully and quickly with hot water and coffee, glass bottles, and dairy products. • Can work outside for prolonged periods, regardless of weather conditions. • Lift up to 50 pounds. • Work on their feet for several hours at a time. • Climb a ladder and use a step ladder. • Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean. • Safely walk in between and around cars in the drive through lane. • Safely use a utility knife.

About the Role SMG is seeking a Client Development Consultant in the US to be responsible for accelerating the sales cycle, understanding the organizational landscape, decision criteria, risk associated with change while securing buy-in and alignment across multiple stakeholders. About SMG SMG is a leading unified experience management (UXM) provider, primarily serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + brand + employee insights. With a rich 35-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world's leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy. We offer our talent - * Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge. * Values driven culture where we connect, collaborate & co-create. * Remote first company (fully remote) * Unlimited PTO * Tech provided Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company's success. What You'll Do * Attaining assigned quarterly and annual quota through closure of $70k to >$800k Annual Contract Value (ACV) existing client Renewals, and Expansions. * Negotiating effectively, generating support and cooperation from a variety of key stakeholders to close deals that contribute to the defined revenue and growth targets. * Guiding clients by demonstrating market expertise and client-specific awareness to uncover business needs. Understands the way influence flows through the organization, budget is developed and allocated, decisions get made, change is implemented, and investment decisions are approved. * Lead pursuits from the front but also be a team player who can engage other specialized teams (e.g., CSMs, Client Insights, Legal, Solution Engineering, Marketing, Product, Solution Engineering, etc.). * Understand how to differentiate in the market based on professional services (e.g., Research, Insights, and vertical expertise) and have a track record of winning sales based on selling a program not a product. What You'll Bring * Bachelor's degree (or equivalent experience) required. * 4+ years of experience in Experience Management (XM) solutions. * Proficient knowledge of a structured consultative strategic selling process (e.g., Franklin Covey or similar). * Ability to create meaningful relationships with senior-level contacts in the client base you will be selling to. Ability to nurture and develop new and existing client relationships. * A proven track record in highly consultative sales with demonstrated success closing $50k+ USD annual contract value deals of multi-year duration. This track record should ideally be in selling technology-enabled consulting or services solutions to mid-to-large enterprise clients. * Experience in customer and/or employee experience. * Expert-level executive presentation skills with experience & comfort being in the spotlight and dealing with C-level audiences. * Comfortable in daily use of the applicable component of SMG's MarTech stack (Salesforce, Outreach, data enrichment tools such as ZoomInfo, LinkedIn Sales Navigator), and * Comfortable in a Remote-First environment, hitting goals by Zoom/Teams and other remote means most of the time. As occasionally required, the ability to travel as needed (4-6 trips annually at most) - not more than 25%. Ready to Help Brands Deliver Better Experiences? Apply now, ******************* to join SMG as our Client Development Consultant and help shape the future of our revenue organization.

SMG is seeking a Senior Marketing Operations Manager to own and elevate our marketing technology ecosystem, with a heavy focus on HubSpot architecture, analytics, governance, and cross-functional alignment. In this role, you will design the systems, processes, and insights that power our demand engine-enabling Marketing, Sales, and Customer teams to move faster, make smarter decisions, and operate with precision. About SMG SMG is a leading unified experience management (UXM) provider, primarily serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + brand + employee insights. With a rich 35-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world's leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide enabling clients to collaborate with consumers quickly and effectively with insights, ideation, and advocacy. We offer our talent - * Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge. * Value-driven culture where we connect, collaborate & co-create. * Remote-first company (fully remote). * Unlimited PTO. * Tech provided. Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company's success. What You'll Do HubSpot Ownership & Systems Architecture * Own and administer the full HubSpot suite (Marketing, Sales, Service, CMS, and Operations Hub) including architecture, automation, reporting, data quality, and platform optimization. * Design and maintain scalable workflows, lifecycle stages, lead scoring models, nurture programs, and global campaign tracking frameworks. * Build and evolve multi-touch attribution reporting and dashboards spanning HubSpot, Pendo, and Salesforce. Demand Generation & Analytics * Define, track, and report on marketing KPIs and revenue-impact metrics (MQLs, SQLs, funnel conversion rates, pipeline velocity, CAC, LTV:CAC, ROAS, etc.). * Translate data into actionable insights that shape campaign strategy, budget allocation, and channel performance optimization. Cross-Functional Alignment * Partner closely with Demand Gen, Content, Product Marketing, and Sales to plan and execute integrated campaigns across paid, organic, email, events, and partnerships. * Ensure tight alignment with Sales Ops to maintain clean handoffs, harmonized lifecycle definitions, and a unified revenue funnel. Tech Stack & Data Governance * Lead data governance, including enrichment, deduplication, segmentation, and compliance with GDPR, CCPA, and CAN-SPAM. * Conduct recurring system and database audits to proactively identify improvements and ensure platform health. Enablement & Documentation * Create documentation, templates, and scalable processes that enable the team to move quickly without sacrificing accuracy. * Stay ahead of HubSpot releases and industry best practices, proactively recommending improvements. Requirements: * Bachelor's degree or equivalent work experience required. * 5-7 years of B2B SaaS marketing operations or revenue operations experience. * Deep HubSpot expertise-advanced proficiency with workflows, lists, properties, reporting, custom objects, sequences, and campaign tools. * Proven success designing and scaling demand generation systems that drive measurable pipeline and revenue impact. * Comfortable with light technical work: REST APIs, webhooks, Zapier/Make, HTML/CSS for emails/landing pages, and basic regex. * Strong analytical skills with mastery in Excel/Google Sheets; experience with Looker Studio, Tableau, or similar tools (SQL is a plus). * Familiarity with ABM platforms (N.Rich, Outreach, RollWorks, etc.) and intent data. * Detail-oriented, process-driven, and committed to data accuracy. Ready to Help Brands Deliver Better Experiences? Apply now, ******************* to join SMG as our Senior Marketing Operations Manager and help shape the future of our revenue organization.

The Assistant General Manager (AGM) Provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, eficient, and proitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly performs hands on operational work on an ongoing basis to train employees, respond to guest service needs or otherwise role model appropriate skills and behaviors in their restaurant. Duties and Responsibilities: Greet customers with a friendly demeanor and accurately take their orders. Prepare and package food and drink products according to restaurant standards. Operate cash registers, process payments, and provide change to guests. Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms. Assist with food prep and dishwashing as needed. Restock inventory and supplies. Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations. Offers ongoing coaching and feedback to team members. Find, hire, and develop Taco Bell employees and guide new team members during onboarding. Assist with any safety concerns in the workplace. Reports any serious issues to their manager and HR as needed. Conducts food safety and prep audits daily. Conducts daily inventory monitors performance and shares responsibility for cash procedures. Assist with schedule creation and deploying the team correctly. Monitor speed of service and resolve bottlenecks to achieve goals. Monitors inventory and food preparation on a daily basis to adhere to company standards. Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift stafing and crew deployment. Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets. Maintains day to day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures. Qualifications Knowledge and Skill Requirements: Must be at least 18 years old or older. Strong preference for an internal promote who has completed all required learning zone training and certiications. High school diploma or GED is required. Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business. Legal right to work in the United States. Have open availability and the ability to work lexible hours and all shifts as needed. Basic math and reading skills. Excellent oral and written communication skills Ability to learn quickly with a can-do attitude. Comes to work with good hygiene. Has reliable transportation and able to arrive to work on time. Demonstrated ability to maintain inancial controls and coach and train employees. A positive, friendly, and courteous attitude. The duties and requirements of this position may change from time to time. The Company and their afiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Based in Washington, D.C., Quorum is a fast-growing software company and the leading provider of workflow tools and information services for government affairs professionals across the corporate, non-profit, association, and government markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including international, federal, state and local. Quorum provides mission-critical solutions for public affairs professionals working with Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Business Development Representative, you will be at the forefront of our sales efforts, playing a key role in driving growth for our SaaS solutions. Your primary responsibility is to generate, qualify, and nurture leads, creating opportunities for the sales team to close new business. This role is ideal for an ambitious, results-driven individual passionate about technology, sales, and client engagement. What You'll Do First Week: You'll learn the ins and outs of Quorum products and begin to familiarize yourself with common use cases. You'll receive training on sales skills that will set you up for success. First Month: You'll learn how to research, identify, and contact prospects. You will learn how to leverage communication and research tools such as SalesLoft, ZoomInfo, LinkedIn Sales Navigator, and Salesforce to design and execute lead generation campaigns via cold calling, email, and social media. You will schedule sales meetings with high-level decision makers in the public affairs industry. First Six Months: You will think creatively to develop strategies around outreach and generating interest from prospects who need Quorum. You'll receive training and professional development to help you build the foundation for your career in business-to-business software sales. First Year: You will own execution for company-wide objectives to advance Quorum as an industry leader. You will become an expert on Quorum's products, the public affairs and government relations industry, and the competitive landscape. About You You have experience working with enterprise level accounts. You have a keen ability to build meaningful, collaborative relationships with prospects and your Quorum teammates. You are enthusiastic about contacting a high volume of prospects by phone and email every day to initiate and schedule conversations for Quorum Account Executives. You're a highly-motivated self-starter who is results-driven and wants to make valuable contributions to a growing team by hitting your monthly targets. You are interested in and excited by the prospect of learning about B2B sales. You want to make a big impact on the growth of the company. You are an active listener with boundless curiosity and eagerness to learn. You have excellent written and verbal communication skills. You are a problem solver, have a keen ability to prioritize tasks, and manage time effectively. You want to work in a fast-paced environment where you can form real friendships with other professionals and where you have a strong sense of belonging at a growing startup. You are located in the United States. About the Business Development Team We're a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth We work hard to deliberately develop our team members' careers. We are voracious learners and will be your mentors, confidantes, and supporters Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and fulfilling because each team member's work directly impacts the company's success. Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Compensation Structure On Target Earnings (OTE): $56,500 per year (OTE is calculated based upon meetings completed and opportunities scheduled). Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Business Development Representative role cannot negotiate Quorum's base salary offer. Here's our promise to you: We will not ask you what you are currently earning. We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them. If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include, AAUW, Ministry for Women, Magoosh. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Sales Manager, you will be responsible for leading a team of Account Executives to reach sales targets, set quotas, evaluate and adjust performance and develop processes that drive sales at Quorum. Responsibilities The Sales Manager is responsible for leading, managing and coaching their team of direct reports to meet or exceed their quotas. Providing strong leadership and assistance where appropriate to ensure deals are driving to close and the prospect and client experience is positive. Ensure direct reports are on pace to meet or exceed quota by monitoring pipeline size and providing actionable advice and motivation about how to increase the quality and quantity of sales activity and working with Account Executives to chart out measurable plans to achieve quota. Maintain an accurate pipeline with winning plans by ensuring team members have accurately updated Salesforce with next steps, meeting notes, e-mails, and have an active plan to move deals forward. Improve team member close rates and increase average sales price by identifying and coaching areas for improvement through active role plays, listening in exec vision, and participating in team member phone calls. Improve efficiency and accuracy of forecasting process by participating in and providing feed on our monthly forecasting meetings. In conjunction with the recruiting and enablement teams, recruit, hire, onboard and retain a team of “A players”: coaching team members to improve against their own individual development plans to ensure growth (internal promotions, quota attainment, etc.). Share actionable insights about our sales funnel: product regular and accurate pipeline forecasts, share insight on how to overcome frequent inefficiencies or objections in our sales funnel. Ensure that our Salesforce instance has complete and accurate information. Improve the efficiency of Quorum's sales funnel by ensuring adherence to new and existing process (ie leading or facilitating training of new processes or changes to messaging/feature launches), identifying mechanisms of scaling best practices across the team, and develop sales materials or cadences that will improve our ability to bring in revenue, measured by improved conversion rates between targeted stages of the funnel and OKR completion. Directly contribute to revenue growth by closing despite not carrying a quota when needed to assist with a high risk or high value deal. Able to jump in If an Account Executive leaves their position, or if you are well equipped to close a sale based on your own relationships and by actively working to build the pipelines of other Account Executives by sourcing qualified leads. Required Qualifications Minimum 2+ years of experience serving as a Sales Manager in a SaaS company with a recurring revenue model and an Average Selling Price (ASP) ranging from $20,000 to $100,000. Bachelors degree or equivalent experience. Proven ability to set and achieve sales goals, leading the team to meet and exceed quotas. Demonstrated experience in mentoring, coaching, and developing sales representatives for continuous improvement. Track record of setting strategic direction for sales activities, including effective sales territory management. Ability to analyze market trends, prospect needs, and competitor activities to develop strategic sales plans. Ability to articulate and identify the characteristics and skills required when hiring sales representatives. Enthusiastic about building a diverse and inclusive sales team, fostering an environment of equality and belonging. Proficient in using CRM software, sales analytics tools, and other sales-related technologies to streamline processes and enhance team productivity. Basic understanding of financial concepts related to sales, such as revenue forecasting, budget management, and cost-effectiveness analysis. About the Business Development Team We are proud to serve as the first-impression about what it is like to work with Quorum. We strive to understand our buyers' challenges and recommend the best possible solutions that enable them to achieve their goals. We earn clients' trust by taking an intentionally respectful approach to competition. We foster a supportive environment where peer-to-peer feedback helps drive personal and professional growth. We work hard to serve as thought leaders in the public affairs industry, which means that we regularly follow political news, government affairs trends, and read case studies. We understand and appreciate that our work is a critical driver for annual company growth. Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Compensation Structure On Target Earnings: $175k + with uncapped commissions Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As an Enterprise Account Executive, you will sell $200,000+ deals to a small number of highly strategic enterprise accounts. On the new logo side, you will own strategy from identification and prioritization of accounts, mapping the enterprise, developing a bespoke solution, to driving the deal through procurement to close. You will also own expansion of enterprise accounts, and your input will be relied upon to help shape our marketing and product efforts in this space. Responsibilities Strategic Sales Execution: Communicate directly with executive-level prospects to uncover and understand their individual needs, 'map the enterprise' to ensure we've identified each business unit that is affected by the overarching challenges Quorum solves, and identify and secure high-dollar value clients via a strategic, multi-product, multi-stakeholder sale. Pipeline & Revenue Management: Manage existing, inherited enterprise pipeline to close within the designated year or take up where a previous EAE left off and successfully move the opportunity forward. Build a minimum of $1.5m or 2x projected quota in enterprise pipeline. Sell $200,000+ deals to a small number of highly strategic enterprise accounts. New Logo & Expansion Strategy: Own strategy from identification and prioritization of accounts, mapping the enterprise, and developing a bespoke solution to driving the deal through procurement to close. Own expansion of enterprise accounts and provide input to help shape marketing and product efforts in this space. Consultative Relationship Building: Establish strong business relationships with C-Level Corporate Executives to generate cross-functional influence, continually develop new business opportunities, and contribute to the overall growth of the company through new business. Market Intelligence & Strategy: Assist in developing and implementing industry-specific sales strategies, engage your own network to increase awareness of the company and solutions, and identify potential opportunities through targeted research and external events. Cross-Functional Collaboration: Partner collaboratively with marketing, product, and customer success teams to identify development opportunities to support the enterprise market. Internal Leadership: Engage in peer-to-peer coaching and provide feedback to ensure the success of the team. Required Qualifications You have carried an annual goal of $750k+ annual goal in new logo and/or expansion sales (please exclude any renewal quota) at $50k+ ASP and met or exceeded quota consistently. You have 4+ years of experience selling SaaS products. You have complex sales experience and are comfortable working with multiple stakeholders across many levels of the business both internally and externally. You can manage a pipeline with varying degrees of velocity, sales price, complexity; grasps the importance of owning their number and the controllable inputs needed to hit that number. You are comfortable sourcing your own pipeline and building relationships to further long-term sales. You have experience selling and mastering a complex product (i.e. leverages sales engineer only as need versus as the norm) in a mix of greenspace (i.e. client has no existing solution so selling on need for software and why yours is the right choice) and takeaway (i.e. client has an existing solution with a competitor, selling on why yours is the right choice). You are incredibly detail oriented: you takes note on all calls, are quick to reply and follow up, understand the importance of sales process and documentation. You are a rockstar if you have sold public affairs software (or an adjacent product/industry) previously, have in-house or firm experience as a public affairs professional, or experience working alongside lawmakers and/or lobbyists. You are generally someone who decides they will be good at whatever they put their mind to, and leverages the resources at hand to make that happen. About the Business Development Team We are proud to serve as the first-impression about what it is like to work with Quorum. We strive to understand our buyers' challenges and recommend the best possible solutions that enable them to achieve their goals. We earn clients' trust by taking an intentionally respectful approach to competition. We foster a supportive environment where peer-to-peer feedback helps drive personal and professional growth. We work hard to serve as thought leaders in the public affairs industry, which means that we regularly follow political news, government affairs trends, and read case studies. We understand and appreciate that our work is a critical driver for annual company growth. Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave Compensation OTE: Up to $180k (base + variable comp) with uncapped commissions Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Enterprise Account Executive role cannot negotiate Quorum's base salary offer. Here's our promise to you: We will not ask you what you are currently earning. We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them. If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include, AAUW,Magoosh. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana, with locations in Cincinnati, OH and Louisville, KY. Anchor Point is a locally owned WBE. Job Description About the team: • Manage the Retail and Commercial credit card technology teams providing project and production support to our business partners. Teams are responsible for the delivery of credit card enhancement projects including the initial implementation of Huntington's Retail and Commercial Credit Cards. • Manage production support activities to resolve service issues impacting both internal and external consumers. • Coordinated vendor deliverables throughout the program that provide card processing, reward management and credit risk evaluation for the Retail and Commercial credit cards. • Ongoing support includes managing the technology budget and risk for both the Retail and Commercial Credit Card products. • Manage technology resource allocation across all projects and production support impacting both card programs. Position Details - This will be an IT Specialist, versed in .Net, Java, mainframe, and Databases. They will be responsible for doing Data Conversion accross multiple applications. Requires a solid technical background, general knowledge, and supports multiple areas of the bank for credit card processing. Systems run on .net, some on Java and some on Mainframe. Additional Information All your information will be kept confidential according to EEO guidelines.

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. The AI GTM Systems Manager is responsible for building, deploying, and scaling production-grade AI agents that drive revenue across the entire B2B SaaS customer journey. You will architect and implement agentic systems that automate complex GTM workflows-from account research and personalized outreach to lead qualification, CRM updates, and deal acceleration. This is a builder role. You will design multi-agent systems, orchestrate LLM APIs, implement retrieval pipelines, and ship tools that directly impact pipeline velocity and revenue outcomes. You own the whole stack: from prompt engineering and tool integration to evaluation frameworks and production monitoring. Reporting to the Sr. Director of Demand Generation and Marketing Operations, you will be the technical architect translating GTM pain points into scalable AI-driven solutions. You'll work at the intersection of AI engineering and marketing/revenue operations, embedding agents directly into sales and marketing workflows. The ideal candidate is an AI-first builder with hands-on experience deploying LLM applications, strong technical skills, and enough GTM fluency to understand where agents create leverage. Role type: Individual Contributor Responsibilities Build and deploy production AI agents across the customer journey: Awareness & Interest: Campaign ideation agents, audience discovery tools, micro-persona generators, creative variation engines, competitive intelligence copilots Evaluation: Account research agents that generate dossiers, problem framing tools, ROI calculators, solution narrative builders, and objection handling libraries Procurement: Contract redline assistants, security questionnaire automation, stakeholder mapping agents Onboarding: Implementation planning agents, data checklist generators, timeline builders, day-1 enablement copilots Adoption & Expansion: Usage monitoring agents, value-moment detectors, QBR prep tools, churn risk flaggers Renewal: Renewal readiness scoring systems, save-playbook generators, executive briefing automation Architect and maintain the AI infrastructure: Design and implement multi-agent orchestration systems across Salesforce/HubSpot, Marketo, Salesloft, Slack, and G-Suite Build RAG (Retrieval-Augmented Generation) pipelines over product documentation, win/loss notes, content libraries, and CRM data Develop prompt templates, tool definitions, and agent workflows using LangChain, LlamaIndex, or similar frameworks Implement evaluation frameworks to test agent accuracy, reliability, and output quality Build observability dashboards to monitor agent performance, latency, token usage, and cost Own production operations and scaling: Implement safety guardrails, PII protection, and content filtering Build role-based access controls, audit trails, and SOC 2-compliant logging Manage rate limits, API quotas, and cost optimization strategies Establish CI/CD pipelines for agent deployment and versioning Create runbooks and incident response procedures for agent failures Drive measurable impact through data and iteration: Define and track KPIs: time-to-first-touch, meeting conversion rates, opportunity creation velocity, AE time saved, pipeline coverage, response SLAs Run A/B tests on agent prompts, workflows, and tools Analyze agent performance data and iterate rapidly on improvements Build feedback loops from end users to continuously improve agent outputs Partner with GTM teams to identify and prioritize use cases: Conduct discovery sessions with Sales, Marketing, and CS teams to identify high-impact automation opportunities Scope agent projects with clear success criteria and timelines Run pilot programs with frontline users, gather feedback, and drive adoption Train teams on how to work effectively with AI agents Create documentation and enablement materials for agent usage Required Qualifications 1+ years of hands-on experience building and deploying AI/ML applications, LLM-based systems, or agentic workflows. 5+ years in operations roles (RevOps, Marketing Ops, Sales Ops, or MarTech), preferably in B2B SaaS environments. Basic proficiency in Python and experience with LLM frameworks (LangChain, LlamaIndex, or similar). Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and prompt engineering. Experience building RAG systems and working with vector databases. Proficiency with API integration, webhooks, and workflow automation tools. Familiarity with JavaScript/TypeScript for front-end tooling is a plus. Working knowledge of GTM platforms (Salesforce, Marketo) and automation tools (Zapier, Make.com, n8n). Understanding of B2B sales and marketing processes, lead lifecycle, and revenue operations fundamentals. Ability to translate technical concepts for non-technical stakeholders and gather requirements from GTM teams. Preferred Qualifications Experience shipping production agentic systems or AI-powered SaaS products. Background in software engineering, data engineering, or MLOps. Experience with evaluation frameworks (RAGAS, LangSmith, etc.) and LLM observability tools. Prior consulting or embedded experience with revenue teams. Certifications in LLM development, AI engineering, or major GTM platforms. Contributions to open-source AI projects or technical writing about agentic systems. Proficiency in speaking and writing English with the ability to communicate effectively and professionally with all team members. About the Marketing Team We're a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth. We work hard to deliberately develop our team member's careers. We are voracious learners and will be your mentors, confidantes, and supporters. Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member's work directly impacts the company's success. We use testing to optimize how we do our jobs on a daily basis. We are a small team, so we pitch in wherever needed. Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Compensation On target earnings starting at $100,000, increasing based on experience This is a full-time remote position, Exempt - not eligible for overtime. Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

Our mission is to inspire a community of kindness through a revolutionary coffee experience. Shift Leads of our brew crew are the valuable individuals that execute that mission every day. Shift Leads report to their stand managers. A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift to ensure the integrity of our values, product, and service are maintained in the Manager's absence. A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations. Duties and Responsibilities • Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system • Knowledgeable of all recipes and secret menu items • Knowledgeable of all stand processes and procedures • Take full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc. • Make changes when necessary • Communicate with the stand management team about relevant developments in personnel, equipment, inventory levels, and operations • Assist the stand management team with the training and development of the team members • Can collect payments for orders and correctly count back change to the customer • Can prepare all drinks and premixes • Must always move with urgency, on the customer's time • Stays productive and proactive throughout the entire shift, even when business is slow • Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language • Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate • Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions • Is familiar with our shift change duties, checklists, and weekly chores. • Always clocked in and ready to work at their assigned position when their shift begins • Treats teammates and customers with respect and kindness • Maintains a safe and healthy work environment by following organizational standards and sanitation regulation The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Qualifications Knowledge and Skill Requirements: • Ability to work a flexible schedule, which can include early mornings and late nights. • Follows company procedure for communicating time off requests. • Regularly works weekends and is available to work holidays if necessary. • Can create and maintain genuine, uplifting interactions. • Previous management or leadership experience preferred. • Work carefully and quickly with hot water and coffee, glass bottles, and dairy products. • Can work outside for prolonged periods, regardless of weather conditions. • Lift up to 50 pounds. • Work on their feet for several hours at a time. • Climb a ladder and use a step ladder. • Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean. • Safely walk in between and around cars in the drive through lane. • Safely use a utility knife.

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As an Account Manager, you will work directly with Quorum customers to ensure they receive and maximize the full value of our platform. You will help our customers achieve business goals and program impact while driving retention and revenue growth for Quorum through renewals and expansion efforts, and by upselling and cross-selling our solutions. You will amplify the voice of the customer internally by driving continuous feedback into cross-functional teams on ways we can better serve our customers. This role will own a portfolio of accounts and will be responsible for delivering an optimal customer experience, fostering positive customer outcomes and finding & closing additional opportunities to leverage Quorum products. Responsibilities Client Relationship Management: Build and maintain strong, long-lasting relationships with clients as their trusted advisor by understanding their needs, business objectives, and pain points. Customer Success: Ensure clients are fully utilizing our platform and are measurably achieving their desired outcomes; provide training, coaching, and guidance as needed to help them attain maximum value from our products. Account Growth: Identify, sell, and close opportunities to expand the number of products and services used by our customers. Issue Resolution: Act as the point of escalation for client issues, coordinating with other Quorum teams and client personnel to ensure timely resolution and client satisfaction. Retention: Proactively minimize churn by addressing client concerns, orchestrating client value achievement, communicating that value, and fostering client loyalty & advocacy. Reporting & Analysis: Monitor account performance, track key metrics, and prepare regular reports for clients and internal stakeholders to highlight successes and areas for improvement. Collaboration: Work closely with team members across Revenue, Product, and Dev Engineering teams to align on client strategies, feedback, and opportunities for product enhancement. Market Intelligence: Stay up-to-date with industry trends, competitors, and emerging technologies to better serve clients and identify new opportunities. Required Qualifications 3+ years of experience in customer success, account management, or a related role within a SaaS or technology company. Proven track record of managing and growing a portfolio of accounts, achieving or exceeding revenue targets. You have an advanced level of understanding of all Quorum products and very consistently epitomize the Account Management team purpose Excellent communication, negotiation, and presentation skills. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset. You are confident running value-focused discussions with C-Suite executives (e.g., Executive Business Reviews) You have a very strong track record of driving customer value achievement that results in retaining and expanding clients above retention/expansion goals, including multiple examples of successfully executing turnarounds on high-risk clients with organizational difficulties You take pride in building loyal brand advocates who want to provide references, case studies, and referrals You are excited to show users how they can make their work more impactful by leveraging products and/or services that enable them to advance their organization's mission and goals You are a natural “people person” who establishes rapport and builds relationships with ease, both in-person or online You love technology and are passionate about teaching people how they can make their professional lives better by using technology to solve everyday problems You empathize with others' unique situations and naturally channel that empathy into advocacy You want to be a part of building and maintaining a diverse and inclusive team environment where you regularly express concern for team members' success and well-being You are excited by the opportunity to have a positive impact on politics and may have worked on political campaigns or followed news for major issue areas (e.g., immigration, education, etc.) About the Account Management Team We're responsible for ensuring that clients have an amazing experience with Quorum. We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space. We are dedicated to every user's success and address challenges quickly and creatively. We act as staunch advocates for our clients, including identifying and responding to diverse client use cases. We take pride in developing personal relationships with our users and our team. We regularly support one another to ensure the success of our team and our clients. We're very close as a company-we work together, hang out together, and we value each others' ideas and input. Our Work Environment We are an AI-forward team-AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you! Compensation OTE: $75,500 - $92,500 based on experience + additional compensation incentives based on performance. This is a full-time remote position, Exempt - not eligible for overtime. Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President's Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Account Manager role cannot negotiate Quorum's base salary offer. Here's our promise to you: We will not ask you what you are currently earning. We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them. If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include, AAUW, Magoosh. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.