CDC Software is a SaaS integration solution that empowers companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems to provide contact center agents with complete customer data – including name, location and history – before they even say hello. Highly configurable and supporting all major telephony providers, the platform creates real-time, events-based links – and can be implemented in a cloud, premise, or hybrid environment. Clients of all sizes use CDC Software every day to provide a more productive and more satisfying customer experience.
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