Patient Service Representative jobs at CDI - 296 jobs
Remote Customer Service Representative
Conduent 4.0
San Antonio, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote Customer ServiceRepresentative (Texas)**
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$14/hr** , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
**What We Offer:**
+ **Work From Home- Statewide (Texas)**
+ **Full Time Employment** (40 hours/week)
+ Must have flexibility to work any of our 8-hour shift schedules during our business hours.
+ **Business Hours:** Monday - Sunday, 24/7
+ **Competitive Pay:** $14.00 starting on day one
+ Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
+ **Shift differential:** $1.50 per hour for hours between 6PM- 6AM
+ **Weekend Shift Differential:** $1.00 per hour (Sat and Sun, 6am-6pm)
+ **Incentive Plan:** Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
+ **Career Growth:** Opportunities to advance your career in a supportive, innovative environment.
+ **Benefits:** Comprehensive benefit options and a great work environment that values your success.
**What You'll Do:**
+ Efficiently manage a high volume of inbound calls in a fast-paced environment.
+ Listen actively to understand customer needs and offer clear, accurate information.
+ Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
+ Help cardholders with any questions about transactions and account statuses.
+ Process transactions efficiently via web-based applications and handle research requests with precision.
+ Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
+ Maintain in-depth knowledge of company and client programs, policies, and technology.
+ Support team operations during peak times or absences to help maintain seamless service.
**What We're Looking For:**
+ A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
+ An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
+ A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
+ A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
+ A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
+ A focused multitasker who thrives in a structured, high-volume call center environment.
**Required Qualifications:**
+ Must be at least 18 years old and possess a High School Diploma or equivalent.
+ Must have 6 months of Customer Service, Call Center or Dispatch experience.
+ Complete a background check, credit check, and security fingerprinting.
+ Compliance with camera requirements for meetings and training.
+ **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
+ **Work Area:** Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
+ **Equipment:** The company will provide all necessary computer equipment
+ **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 50 Mbps download** .
+ Working knowledge of computers and Windows applications.
**Preferred Qualifications** :
+ 1+ years of previous call center experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
**_We are currently NOT hiring in the following geographies, including but not limited to:_** **AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.**
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$14 hourly 6d ago
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Remote Customer Service Representative
Conduent Incorporated 4.0
Spring, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Customer ServiceRepresentative (Texas)
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
Work From Home- Statewide (Texas)
Full Time Employment (40 hours/week)
Must have flexibility to work any of our 8-hour shift schedules during our business hours.
Business Hours: Monday - Sunday, 24/7
* Competitive Pay: $14.00 starting on day one
* Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Shift differential: $1.50 per hour for hours between 6PM- 6AM
Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm)
Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
Career Growth: Opportunities to advance your career in a supportive, innovative environment.
Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
Efficiently manage a high volume of inbound calls in a fast-paced environment.
Listen actively to understand customer needs and offer clear, accurate information.
Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
Help cardholders with any questions about transactions and account statuses.
Process transactions efficiently via web-based applications and handle research requests with precision.
Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
Maintain in-depth knowledge of company and client programs, policies, and technology.
Support team operations during peak times or absences to help maintain seamless service.
What We're Looking For:
A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
A focused multitasker who thrives in a structured, high-volume call center environment.
Required Qualifications:
Must be at least 18 years old and possess a High School Diploma or equivalent.
Must have 6 months of Customer Service, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Compliance with camera requirements for meetings and training.
Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
Equipment: The company will provide all necessary computer equipment
Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.
Working knowledge of computers and Windows applications.
Preferred Qualifications:
* 1+ years of previous call center experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
We are currently NOT hiring in the following geographies, including but not limited to: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$14 hourly 6d ago
Remote Customer Service Representative
Conduent Incorporated 4.0
Fort Worth, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Customer ServiceRepresentative (Texas)
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
Work From Home- Statewide (Texas)
Full Time Employment (40 hours/week)
Must have flexibility to work any of our 8-hour shift schedules during our business hours.
Business Hours: Monday - Sunday, 24/7
* Competitive Pay: $14.00 starting on day one
* Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Shift differential: $1.50 per hour for hours between 6PM- 6AM
Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm)
Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
Career Growth: Opportunities to advance your career in a supportive, innovative environment.
Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
Efficiently manage a high volume of inbound calls in a fast-paced environment.
Listen actively to understand customer needs and offer clear, accurate information.
Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
Help cardholders with any questions about transactions and account statuses.
Process transactions efficiently via web-based applications and handle research requests with precision.
Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
Maintain in-depth knowledge of company and client programs, policies, and technology.
Support team operations during peak times or absences to help maintain seamless service.
What We're Looking For:
A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
A focused multitasker who thrives in a structured, high-volume call center environment.
Required Qualifications:
Must be at least 18 years old and possess a High School Diploma or equivalent.
Must have 6 months of Customer Service, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Compliance with camera requirements for meetings and training.
Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
Equipment: The company will provide all necessary computer equipment
Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.
Working knowledge of computers and Windows applications.
Preferred Qualifications:
* 1+ years of previous call center experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
We are currently NOT hiring in the following geographies, including but not limited to: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$14 hourly 6d ago
Remote Customer Service Representative
Conduent, Inc. 4.0
Fort Worth, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You Customer ServiceRepresentative, Customer Service, Representative, Internet, Remote, Retail, Banking
$25k-30k yearly est. 6d ago
Customer Service Representative
Collabera 4.5
Temple, TX jobs
Contract: Temple , Texas, US Salary Range: 17.00 - 18.00 | Per Hour Days Left: 29 days, 3 hours left Apply About Role:
Serve as the primary point of contact for public, patients, visitors, and internal staff by managing inbound calls and dispatching service requests efficiently.
Support daily operations and departmental projects in a fast-paced healthcare environment while ensuring high standards of customer service.
Act as a flexible team member capable of covering CR1 shifts and assisting with workflow coordination across multiple functions.
Responsibilities:
Answer and manage high-volume inbound calls from public and internal customers, ensuring accurate documentation and timely dispatch of work requests.
Perform all phone and work request dispatch duties at a CR1 level, including shift coverage as needed.
Monitor environmental and security systems, including doors, gates, parking lot intercoms, and CCTV alarms.
Coordinate and assist with workflow management and task assignments for patient transporters.
Participate in or lead departmental projects to support operational improvements and special initiatives.
Provide constructive feedback to leadership to improve processes, increase efficiency, and enhance team performance.
Resolve difficult situations professionally, applying conflict resolution skills to maintain a positive customer experience.
Maintain professionalism, accuracy, and courtesy while performing all assigned duties in a high-stress, fast-paced environment.
Salary and Other Compensation:
The annual [salary/hourly rate] for this position is between $17.00 - $18.00 per hour . Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements:
[medical insurance], [dental insurance], [vision insurance], [401(k) retirement plan], [life insurance], [long-term disability insurance], [short-term disability insurance],
[paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable].
Job Requirement
High-volume calls
Customer
Customer Service
Customer ServiceRepresentative
Manage
Documentation
patients
Healthcare
Reach Out to a Recruiter
Recruiter
Email
Phone
Prathmesh Rathod
******************************
Apply Now
$17-18 hourly 2d ago
Client Service Representative I
Canon USA & Affiliates 4.6
San Antonio, TX jobs
**About the Role**
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
**Your Impact**
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Device Maintenance:
-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
-Follows daily, established maintenance processes and procedures.
-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
-Evaluates equipment issues and notifies service department if unable to resolve.
-Delivers paper.
-Assists end-users in basic functionality of equipment.
-Records meter reads.
-Maintains service activity reports.
-Monitors supplies and restocks inventory.
**About You: The Skills & Expertise You Bring**
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) .
\#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
\#PM-19 #LI-RH2
**Location** _US-TX-San Antonio_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33842_ **Category** _Sales Support_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
$17.2-23.4 hourly 6d ago
Client Services Representative
Eteam 4.6
Southfield, MI jobs
Job Title: Client ServicesRepresentative
Another Job Location:- Memphis, TN
Job Duration: 6 months contract Duties: Local candidates only to Southfield, MI. Hybrid role onsite 3 days per week and WFH 2 days per week. Wednesdays and either Monday or Friday are mandatory, the third day may be chosen by the new hire.
Strictly temporary for now but opportunity for extension or conversion may occur (not guaranteed)
Laptop provided
Work Schedule 9 AM ET- 6 PM ET with 1 hour lunch (must be in their seat logged in at 9 AM) Attendance Policy- No more than 2 tardies and/or unexcused absences within a 30 day period.
The Client ServicesRepresentative (not to be confused with Client Service Associates) will be responsible for supporting the Client Services team located at the Southfield, MI office. The Client Services department is considered the 'main point of contact' for (internal and external) clients who have questions or general inquiries that need resolution. The client base consists branch associates, Financial Advisors, or the clients of Financial Advisors. In addition, this particular team manages client access websites, where clients can access their accounts, online trade, etc.
These 4 Client Service Reps will be responsible for handling basic customer inquiries, such as: a client forgot their username or password, client needs to update their home address or phone number, etc.
The typical call volume per Client Service Rep is roughly 50-60 calls per day. However, call volume will increase during tax season and the associates may receive up to 80 calls per day.
Training will last 1-2 weeks. The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses 'go-to' guides on how to handle various customer scenarios. Performance Monitoring Management will randomly listen in on calls in order to evaluate performance. They will primarily be measuring call quality, compliance (ensuring all of the necessary steps were taken i.e. verifying the caller's identify before proceeding, etc.), documentation / accuracy, call time, etc. Manager stated that their department focuses more on quality rather than quantity.
Job Duties:Responsible for answering inbound calls from clients, while providing exceptional customer service
Resolve general inquiries such as username / password resets, address changes, phone number changes, etc.
Document call activity using Clients' proprietary system (they will be expected to document while on the phone with the customer)
Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services
Reviews and researches requests or problems obtaining necessary information from policies, procedures or practices
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
Skills:Must possess 2-3 years of recent customer service experience, ideally from a call center.
Must have the ability to type and be on the phone at the same time.
Ability to navigate through numerous systems at once
Experience using dual monitors
Proficient user with Microsoft Word, Outlook, and basic Excel
Ability to type at least 40 WPM
Exceptional customer service skills; easy to understand
Excellent verbal and written communication skills; ability to use proper grammar and spelling
Experience within the banking or financial services industry is preferred but not required
Education: Minimum of a High School Diploma or equivalent
$32k-40k yearly est. 1d ago
ISSJ III Foreign Disclosure Representative (FDR)
BTS Software Solutions 3.4
Columbia, MD jobs
AVAILABLE UPON CONTRACT AWARD
Primary Location: Ft Bragg, NC
Clearance Requirement: Active Top-Secret Clearance with SCI Eligibility
BTS Software Solutions is seeking Foreign Disclosure Representatives to prepare and process foreign disclosure requests and propose recommendations to the Government per U.S. disclosure and release policies and guidance. The FDR reviews various products for release, ensuring All-Sources have been identified and appropriate security classification markings are applied and verifies sources against product content. The FDR maintains record archives of disclosure requests and adjudications and responds to requests for data; proposes disclosures or releases of information after technical and substantive reviews of information; advises on foreign disclosure policy and procedures in accordance with the Foreign Disclosure program; and tracks and maintains records for decisions concerning disclosure. The FDR possesses in-depth knowledge and experience in IC and DoD policies and procedures for determining the releasability of classified information. These positions support the J2 both CONUS at Ft Liberty, NC and OCONUS/TDY at a fixed location, on a 6-month rotational basis.
Required Qualifications:
Minimum of eight (8) years intelligence analyst or intelligence operations experience is highly desirable.
Minimum of two (2) years working as a Foreign Disclosure Representative experience is highly desirable.
Provide foreign disclosure recommendations after analyzing release requests for Classified Military Information (CMI) and Controlled Unclassified Information to support US Government information/intelligence sharing requirements.
Manage actions related to facilitate foreign visit requests, provide, and assist in foreign disclosure training, provide foreign disclosure/technology security review of technology, TTPs and operational/intelligence products across CAT 1-8 areas IA W NDP-1.
Conduct FDR duties IAW National Disclosure Policy One (NDP-1), CJCSI 2110.0 IE, DoDD 5230.11, ITAR, and USSOCOM policies.
Collaborate with Government individuals responsible for foreign disclosure, technology transfer, and export control.
Operate designated foreign disclosure database/management systems (i.e., Foreign Disclosure Management System, iDisclose, etc.) to log and provide foreign disclosure review and recommendations from varied sources, as directed by the Government.
Provide recommendations on use of DoD National Sharing Policies in support of the SOF enterprise to ensure maximum sharing with key partner nations.
Provide recommendations to Chief and/or Deputy Chief regarding foreign disclosure policies of controlled unclassified and classified information IAW applicable directives and policies per ICPG 403.1.
Prepare responses to Freedom of Information Act (FOIA) requests.
Company Overview:
BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.
We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich peoples lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks.
BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
$32k-47k yearly est. 4d ago
In-Person Patient Care Coordinator
Converge Medical Technology 4.2
El Paso, TX jobs
Exciting In-Person Patient Care Coordinator Opportunity! Be the hands-on support behind life-changing pain management-bringing care, education, and innovative solutions directly into patients' homes while ensuring they stay engaged, compliant, and on track toward recovery.
At Converge Medical Technology, we provide game-changing technology with empowering, personalized patientservices as part of our in-home, multidisciplinary programs for chronic low back and neck pain. Our passion is to change people's lives. The genuine care and healing of our patients is our highest mission, and our goal is to help them get back to doing the things they love.
Our In-Person Patient Care Coordinators play a critical role in delivering exceptional patient experiences. By combining clinical judgment, patient education, and hands-on device management, you ensure patients receive safe, effective care while completing their treatment programs successfully.
Details:
Location: Travelling in El Paso, TX and surrounding area
Pay Range: $55,000
Key Responsibilities:
Deliver Patient Care & Device Support:
Coordinate with Clinical Operations to schedule device deliveries and pick-ups.
Deliver, set up, service, and retrieve devices in patients' homes.
Educate patients on proper device use, treatment protocols, and troubleshooting.
Collect patient outcomes and feedback to support ongoing care.
Monitor Progress & Ensure Compliance:
Apply clinical judgment to evaluate patient progress and determine next steps.
Conduct regular phone and virtual check-ins to support adherence and motivation.
Address patient concerns related to treatment tolerance, compliance, or device function.
Escalate urgent clinical or device issues to appropriate internal teams.
Provide follow up patient monitoring as needed.
Documentation & Compliance:
Maintain accurate patient documentation, including progress notes and provider updates.
Prepare documentation supporting medical necessity, authorizations, appeals, and billing.
Track patient outreach, activity, and outcomes in Salesforce and internal systems.
Follow HIPAA, Department of Labor regulations, and company policies.
Inventory & Operational Support:
Manage device inventory, storage units, and equipment transfers.
Replace defective units in coordination with warehousing.
Safely operate and maintain a company-issued vehicle per fleet policy.
Collaboration:
Partner with intake, collections, clinical operations, and sales teams to ensure seamless patient care and satisfaction.
Perform other duties as assigned.
Qualifications:
Associate's degree or higher in a health-related field with preferred concentration in exercise physiology, athletic training, exercise science, or physical education.
Bilingual Spanish Required
• 2-3 years of experience working with patients in a clinical or care-focused setting or with clients as a personal trainer, athletic trainer or physical therapy assistant preferred.
Strong understanding of anatomy, musculoskeletal conditions, and injury recovery.
Excellent communication, organization, and time-management skills.
Ability to exercise independent judgment, solve problems, and manage patient concerns.
Comfort using CRM and documentation systems (Salesforce preferred).
Mechanically inclined with the ability to troubleshoot medical devices.
Valid driver's license and ability to regularly lift and transport equipment up to 75 lbs.
Mission-driven, patient-focused, team-oriented, and eager to continuously grow.
Why choose Converge Medical Technology? Our mission is Fun, Family, and Freedom. We encourage our team members to have fun at work, prioritize their family and work/ life balance, and have the freedom to improve how we do things. We offer medical, dental, and vision insurance, short- & long-term disability, FSA/ HSA options, 401k with matching, and so many more. Come and join a company that values its team as much as its growth!
$55k yearly Auto-Apply 44d ago
Patient Services Representative
E-MDs 4.3
Austin, TX jobs
Summary of Job
A PatientServicesRepresentative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities
• Professionalism o Follows all company policies as defined by eMDs leadership and the HR department.
o Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership.
o Follows all Revenue Cycle Services written policies correctly the first-time and every time.
o Responds to all customer requests for assistance in a timely manner.
• Attitude
o Responds to all customer and leadership requests in a professional, courteous, and respectful manner.
o Maintains a positive “can-do” attitude that fosters a positive team environment.
o Proactively learns new things that increase personal skills and customer issue resolution.
• Communication
o Consults directly with customers via phone.
o Listens attentively to leadership, team and customers to gain a comprehensive understanding of issue/request.
o Clearly communicates (verbal and written) in a professional, courteous, and respectful manner.
o Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset.
• Product, Process and System Knowledge
o Learns core revenue cycle processes in order to effectively communicate with customers.
o Learns all applicable eMDs software systems and can navigate between them efficiently.
o Learns how and when to escalate issues and follows established process.
• All other duties as required
Summary of Job
A PatientServicesRepresentative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances.
Essential Duties and Responsibilities
• Professionalism
o Follows all company policies as defined by eMDs leadership and the HR department.
o Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership.
o Follows all Revenue Cycle Services written policies correctly the first-time and every time.
o Responds to all customer requests for assistance in a timely manner.
• Attitude
o Responds to all customer and leadership requests in a professional, courteous, and respectful manner.
o Maintains a positive “can-do” attitude that fosters a positive team environment.
o Proactively learns new things that increase personal skills and customer issue resolution.
• Communication
o Consults directly with customers via phone.
o Listens attentively to leadership, team and customers to gain a comprehensive understanding of issue/request.
o Clearly communicates (verbal and written) in a professional, courteous, and respectful manner.
o Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset.
• Product, Process and System Knowledge
o Learns core revenue cycle processes in order to effectively communicate with customers.
o Learns all applicable eMDs software systems and can navigate between them efficiently.
o Learns how and when to escalate issues and follows established process.
• All other duties as required
Qualifications
• Minimum of one year combined health care or phone-based customer service experience.
• Ability to thrive in a high call volume environment.
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Strong customer facing communication skills (verbal and written). Must communicate in a professional, courteous, and respectful manner.
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
• Must be available between the hours of 7AM - 7PM CST.
• Strong focus on customer service and team work.
ADDITIONAL SKILLS DESIRED (but not required)
• Knowledge of medical terminology.
• Knowledge of medical billing or insurance.
Language Skills
Employee is required to speak, read and write English and be conversationally fluent in Spanish.
Physical Demands / Work Environment
All employees must be able to lift 50lbs
Skills & Requirements
Qualifications
• Minimum of one year combined health care or phone-based customer service experience.
• Ability to thrive in a high call volume environment.
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Strong customer facing communication skills (verbal and written). Must communicate in a professional, courteous, and respectful manner.
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
• Must be available between the hours of 7AM - 7PM CST.
• Strong focus on customer service and team work.
ADDITIONAL SKILLS DESIRED (but not required)
• Knowledge of medical terminology.
• Knowledge of medical billing or insurance.
Language Skills
Employee is required to speak, read and write English and be conversationally fluent in Spanish.
Physical Demands / Work Environment
All employees must be able to lift 50lbs
$30k-35k yearly est. 60d+ ago
REGISTRATION CLERK
Cameron County, Tx 4.7
South Padre Island, TX jobs
Salary: 107 - $29,926.00 minimum salary. Purpose of Classification Performs clerical work in support of assigned park, park programs or function. Duties include greeting park guests, making reservations for R.V. Guests, collecting monies, from Park Concessionaires, and other services rendered. Positions in this class perform routine data entry and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Provides customer service to the general public; collects monies for general services, concession rental, daily conservation fees on a daily basis and verifies credit card transactions; summarizes details of transactions on individual ledgers; assesses cost and fees.
Directs complaints to proper division manager; provides the public with information regarding the amenities of the parks, park hours, fees and park policies.
Mails out informational brochures; collects monies for general services such as RV registration, Tent registration, monthly or annual concession rental.
Enters guest's registration/reservation and cancellations into computer; answers telephone and supplies information and/or makes reservations as requested.
Collects and secures deposits from park guests to reserve RV sites for following year in accordance with park reservation policies.
Handles check outs for guests, and provides refunds; prepares reports of daily receipts/deposits and camp checks at the end of each shift.
Updates daily camp check, and reads guests electric meters upon requests, sorts U.S. postage of park guests appropriately and expeditiously at administrational office during peak season.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned park functions and amenities; serves as liaison between supervisors, vendors, and other departments in regards to the park. Explains policies and procedures.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by one (1) year of experience performing clerical and/or support work in the field of public relations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions.
This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.
Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
AA/EEO/MFD EMPLOYER
$29.9k yearly 3d ago
Patient Engagement Associate
Axxess Consult Inc. 4.2
Dallas, TX jobs
Who we are looking for...
A Patient Engagement Associate to complete patient satisfactions or CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys, asking consumers and patients to report on and evaluate their experiences with health care. Full-time and part-time positions available.
What you will experience...
A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.
Professional development for career growth and advancement
Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays
Who we are…
Axxess is the leading global technology platform, transforming how care is delivered in the home. Trusted by more than 9,000 organizations worldwide, its robust ecosystem empowers healthcare professionals to deliver exceptional care to more than 7 million patients. Its AI-powered solutions drive efficiency, reduce costs and help improve outcomes, while its commitment to compliance and security is backed by industry-leading certifications. We bring life-changing technology to healthcare, impacting the way people work, learn, and grow their business. Our edge does not come from our technology, it comes from our people. We work as one team with a common goal to create shared success benefiting everyone. Axxess fosters a collaborative culture that fuels innovation and excellence and is recognized nationally as a “Best Place to Work.”
What you will do…
Responsible for collecting data using various structured data collections methods including mail and telephone
Demonstrate experience working with people in a professional and personable manner, soliciting information through phone and face-to-face interactions
Capture and record data in the computer system requiring the ability to enter participant responses rapidly and accurately
Collect accurate healthcare data for business benchmarking and enhancing industry knowledge and our customers' experience with our software products
All other duties as assigned
What you bring…
Bachelor's degree preferred
Opportunity is open to college students currently working towards obtaining a bachelor degree
The ability to be self-directed, work independently and meet data collection quotas and deadlines enthusiastically
Previous customer service experience or call center experience with clear verbal communication skills
Foreign language skills with fluency in Spanish, Vietnamese, Portuguese, Polish, Korean, Eastern Armenian, or Russian is a bonus
Ability to work in the Dallas office as this is not a remote role
Axxess is an equal opportunity employer and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!
*NO AGENCIES OR THIRD PARTIES INQUIRIES PLEASE*
LI-KJ1
$29k-35k yearly est. Auto-Apply 4d ago
Customer Billing Assistant
Ip House 4.1
Erie, PA jobs
Overview of the Role:
The Customer Billing Assistant provides a critical link between our Finance and US Operations teams, ensuring accurate and timely client billing, managing billing workflows, and supporting Accounts Payable with vendor and expense-related queries. This is the perfect position for an outgoing individual with good people skills and the ability to ask for what they need from vendors, clients, and internal teams.
Essential Duties and Responsibilities:
Billing & Financial Coordination
Collect, validate, and submit billing information from internal teams to support client invoicing
Monitor billing cycles and ensure invoices are issued in accordance with client agreements and timelines
Identify and resolve billing discrepancies with internal teams and clients
Client Budget Oversight & Expense Tracking
Monitor client budgets and ensure alignment with project scopes
Track operational expenses and reconcile accounts to support financial reporting
Accounts Payable & Vendor Support
Respond to Accounts Payable inquiries related to billing, subcontractor and vendor payments
Coordinate with vendors and AP teams to resolve payment issues
Compliance & Audit Support
Handle confidential financial and client data according to data protection regulations
Support teams by gathering and preparing documentation for internal and external audits
What You'll Bring:
Strong analytical, organizational, and problem-solving skills
Ability to nudge busy stakeholders for information in a way that's effective, respectful, and relationship-focused
Strong data entry skills with excellent attention to detail
Ability to manage multiple tasks simultaneously while maintaining professionalism
Experience working with Microsoft Office Suite software, including Outlook and Excel
Experience in billing, accounts payable, or financial coordination (professional services preferred)
Experience with SQL and NetSuite a plus
Why IP House:
IP House is redefining how the world combats illicit trade and intellectual property theft-delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.
Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do-and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.
We also understand that meaningful work begins with a strong foundation. That's why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.
Here, you'll have the opportunity to shape a fast-scaling organization with a strong reputation for results-and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.
IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.
$32k-42k yearly est. 45d ago
SEASONAL REGISTRATION CLERK
Cameron County, Tx 4.7
South Padre Island, TX jobs
Hourly: $11.00 Purpose of Classification Performs clerical work in support of assigned park, park programs or function. Duties include greeting park guests, making reservations for R.V. Guests, collecting monies, from Park Concessionaires, and other services rendered. Positions in this class perform routine data entry and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Provides customer service to the general public; collects monies for general services, concession rental, daily conservation fees on a daily basis and verifies credit card transactions; summarizes details of transactions on individual ledgers; assesses cost and fees.
Directs complaints to proper division manager; provides the public with information regarding the amenities of the parks, park hours, fees and park policies.
Mails out informational brochures; collects monies for general services such as RV registration, Tent registration, monthly or annual concession rental.
Enters guest's registration/reservation and cancellations into computer; answers telephone and supplies information and/or makes reservations as requested.
Collects and secures deposits from park guests to reserve RV sites for following year in accordance with park reservation policies.
Handles check outs for guests, and provides refunds; prepares reports of daily receipts/deposits and camp checks at the end of each shift.
Updates daily camp check, and reads guests electric meters upon requests, sorts U.S. postage of park guests appropriately and expeditiously at administrational office during peak season.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned park functions and amenities; serves as liaison between supervisors, vendors, and other departments in regards to the park. Explains policies and procedures.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by one (1) year of experience performing clerical and/or support work in the field of public relations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions.
AA/EEO/MFD EMPLOYER
$11 hourly 3d ago
Billing Coder III
Fulgent Therapeutics 4.2
Coppell, TX jobs
About Us
Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.
Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.
Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.
Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.
Summary of Position
Each Billing Coder III is responsible for documentation review, coding, and data abstracting of medical service documentation to ensure the company receives appropriate reimbursement and conforms to applicable guidelines and regulations. Patients and their needs are our primary focus, so developing and sustaining productive member relationships is key to success.
Key Job Elements
Research and assign pathology procedures (CPT) and diagnosis (ICD-10CM) codes based on review of the entire medical record.
Analyze and review detailed and highly complex code edits and transactions within Xifin/LIS.
Provide support to the billing staff by resolving complex cases and issues as assigned.
Assist in new hire training and escalation point for teammates.
Coding related denials review for resolution.
Contribute to the development and maintenance of specialized educational materials.
Maintain current knowledge of coding conventions, guidelines, and regulations governing government and third-party billing to ensure that coding and documentation meets regulatory guidelines and audit standards.
Meet department quality and production standards.
Participate in the testing and training of new system applications.
Qualifications
Knowledge/Experience
High School diploma or equivalent required.
10 years of medical coding experience OR 7 years of anatomic pathology coding experience required.
Ability to proficiently use Current Procedural Terminology (CPT) and International Classification of Diseases (ICD-10) codes to ensure reliable communication with all physicians, insurance companies, and other healthcare providers.
Working knowledge of CPT, HCPCS and ICD.
Certified Professional Coder Certification - CPC through AAPC.
Demonstrated ability to abstract and assign all codes to multi-specialty pathology services performed, including, but not limited to Hematopathology.
Knowledge of Local Coverage Determination and National Coverage Determination (LCD/NCD).
Extensive knowledge of resolving coding related denials caused by MUE Edits, CPT codes, ICD codes, modifiers or medical necessity requirements.
Ability to work in a fast-paced, deadline driven environment.
Excellent written and oral communication.
Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook, and general working knowledge of Internet for business use
Environment
Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.
$35k-43k yearly est. 16d ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Clarks Summit, PA jobs
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation and deployment
At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers
Analytical and Communication skills
Project, talent management and thought leadership
Experience and desire to work in a consulting environment that requires regular travel
At least 7 years of IT experience in Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for Guidewire product.
Analytical and Communication skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience with Information Technology.
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a FULL TIME job oppurtunity.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
No OPT-EAD & H1-B for this position.
Please mention your Visa Status in your email or resume.
$33k-42k yearly est. 60d+ ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Clarks Summit, PA jobs
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least
7 years
of experience in
Guidewire product configuration/integration, solutions evaluation, validation, and deployment.
At least
6 years
of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers.
Analytical and Communication skills.
Project, talent management and thought leadership.
Experience and desire to work in a consulting environment that requires regular travel.
At least
7 years
of IT experience in
Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for
Guidewire product.
Analytical and Communication skills.
Experience with project management.
Experience and desire to work in a management consulting environment that requires regular travel.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Additional Information
Connect with me @
********************
WaseemRaheelAhmed for direct clients requirements
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time
Note:-
1.This is a
Full-Time & Permanent job
opportunity
for you
2.Only
US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD
can apply
3.
No
OPT-EAD, H1B & TN
candidates please
4.Please mention your
Visa Status
in your
email or resume
$33k-42k yearly est. 6h ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Clarks Summit, PA jobs
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment.
At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers.
Analytical and Communication skills.
Project, talent management and thought leadership.
Experience and desire to work in a consulting environment that requires regular travel.
At least 7 years of IT experience in Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for Guidewire product.
Analytical and Communication skills.
Experience with project management.
Experience and desire to work in a management consulting environment that requires regular travel.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Additional Information
Connect with me @ ************************************* for direct clients requirements
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time
Note:-
1.This is a Full-Time & Permanent job opportunity for you
2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply
3.No OPT-EAD, H1B & TN candidates please
4.Please mention your Visa Status in your email or resume
$33k-42k yearly est. 60d+ ago
Oracle Billing and Revenue Management System
Reliable Software Resources 3.9
San Antonio, TX jobs
Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.
Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.
To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list
Job Description
Greetings from Reliable Software Resources Inc!!!
This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at San Antonio, TX On-site.
Our client is interested in hiring a Oracle BRM who can use BRM, REL, CR, Billing, and GLC.
Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.
The details of the position are as mentioned below:
Kindly find the JD below for your reference
Title: Oracle BRM
Location: San Antonio, TX
Duration: 12+Months
Term: Contract / Fulltime
Interview Process: Phone then Webx / On-Site
Remote Option: No
Required: Tasks & Duties
Excellent communication skills to include verbal, written & presentation.
• Experience on Oracle BRM 7.4 and/or 7.5
• Experience on Pipeline Batch Rating, Discounting, iscripts, REL(rated event loader),UEL
• Experience on product configuration, real time Rating, Customer registration, Billing, Invoicing, Accounts Receivable, Payment, General Ledger and Collection
• Experience of writing PL SQL and Stored Procedure
• Experience with Java
Preferred Skills:
• Experience working within an agile environment
• Experience on Paymentech Server (dm_fusa/answer)
• Experience in developing custom Data Manager
• Exposure of BRM implementations at customer site
Education Requirement:
Bachelor's degree in computer engineering
Software Packages: Oracle Billing and Revenue Management System (BRM)
If interested, please send a reply with your Updated Resume
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-40k yearly est. 60d+ ago
Oracle Billing and Revenue Management System
Reliable Software Resources 3.9
San Antonio, TX jobs
Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.
Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.
To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list
Job Description
Greetings from Reliable Software Resources Inc!!!
This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at San Antonio, TX On-site.
Our client is interested in hiring a Oracle BRM who can use BRM, REL, CR, Billing, and GLC.
Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.
The details of the position are as mentioned below:
Kindly find the JD below for your reference
Title: Oracle BRM
Location: San Antonio, TX
Duration: 12+Months
Term: Contract / Fulltime
Interview Process: Phone then Webx / On-Site
Remote Option: No
Required: Tasks & Duties
Excellent communication skills to include verbal, written & presentation.
• Experience on Oracle BRM 7.4 and/or 7.5
• Experience on Pipeline Batch Rating, Discounting, iscripts, REL(rated event loader),UEL
• Experience on product configuration, real time Rating, Customer registration, Billing, Invoicing, Accounts Receivable, Payment, General Ledger and Collection
• Experience of writing PL SQL and Stored Procedure
• Experience with Java
Preferred Skills:
• Experience working within an agile environment
• Experience on Paymentech Server (dm_fusa/answer)
• Experience in developing custom Data Manager
• Exposure of BRM implementations at customer site
Education Requirement:
Bachelor's degree in computer engineering
Software Packages: Oracle Billing and Revenue Management System (BRM)
If interested, please send a reply with your Updated Resume
Additional Information
All your information will be kept confidential according to EEO guidelines.