Post job

Patient Service Representative jobs at CDI

- 307 jobs
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Chicago, IL jobs

    Job Details: The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Assist Patrons regarding run transit fare payment programs. Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions. Processes lost/stolen, damaged/defective cards patron requests. Processes authorized refunds via electronic transfers and banked money Processes Fare Adjustment Envelopes (FAE) as needed Assists with web account set-up and web access issues Initiates outbound courtesy calls as needed. MINIMUM JOB REQUIREMENTS: Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office. 1st Shift: 8:30am-5:00pm
    $36k-41k yearly est. 4d ago
  • Customer Service Representative

    Sunrise Systems, Inc. 4.2company rating

    Chicago, IL jobs

    Job Title: Customer Service Representative - Producer Services Duration: 6 months Temp to Perm Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
    $20-22 hourly 1d ago
  • Primavera P6 Scheduler

    Gaea Global Technologies 4.0company rating

    Dallas, TX jobs

    At Gaea, we help clients around the world manage their mission-critical enterprise project scheduling requirements. And we do it with Oracle Primavera P6 EPPM, the best-in-class scheduling solution for project-intensive industries. As the leading partner in Primavera P6 implementation, we enable clients to leverage Primavera's best-in-class capabilities in industries like engineering and construction, industrial manufacturing, technology, pharmaceuticals, consumer electronics, financial services, and public administration. We are currently recruiting for a mid-to-Senior level Project Scheduler to perform work onsite in the south Dallas, Texas area. (Lancaster) Required experience: 5 years of experience working at mid-to-senior level Scheduling and Project Controls with some prior leadership experience preferred. Proven experience utilizing Primavera P6 with mentoring from a Master or Senior Scheduler preferred. Prior and recent experience working within a Data Center Construction environment. Description This is an excellent opportunity for a Mid- Level Scheduler to work directly in support of the Program Managers and Master Schedulers and move into an L3 or Senior role. Specific projects include but are not limited to: MoFE/OFE Program Scheduler Build product schedules. Understand the trade-offs between onsite needs by date and manufacturing dates to allocate equipment across the program. Advanced knowledge and experience utilizing Oracle Primavera P6. Knowledge and experience with SQL and Data Analytics. Program Commissioning Scheduler Ability to to read single line diagrams (SLD) and build program Cx schedules. Able to understand BMS/Control requirements for commissioning. Able to map out Mechanical Cx plans by understanding mechanical/HVAC drawings. Work with Cx Agents and QA/QC team to build a Cx schedule with minimal supervision. Advanced knowledge and experience with Primavera P6. Program End-to-End Scheduler Knowledge and experience with the End-to-End Data Center Life Cycle. Knowledge and experience in working with Data Center Capacity Planning teams. Experience in leading and collaborating with cross functional teams. Develop schedule templates for various Data Center Portfolios i.e. New Builds, Leased and Retrofits. Monitor progress of End-to-End schedules and communicate effectively to steering committee and Infrastructure leadership. Advanced knowledge of Primavera P6. Develop Training content and conduct “roadshows” for site teams. Minimum Requirements: A Bachelor's or Master's degree in Civil Engineering or Construction Management or a related field preferred; Or equivalent years of work experience. At least 5 years of experience assisting or building P6 schedules. Prior experience scheduling within a Data Center environment is highly desired. Prior experience within an Electric Utility is also highly desired but not required. Prior experience in the Commercial or Civil Construction industry also accepted. Experience in field planning and progression. Education and/or knowledge working in Primavera v6.2+ Understanding of construction management, engineering processes and flowing from engineering design, process mapping and engineering data structures. Basic understanding of 'Critical Path' method and tools used to compute CPM. Understanding of project costing and management concepts. PMI Certification is not required but strongly preferred. Strong analytical skills. More about this role with Gaea Global Technologies: As a professional with Gaea Global, you will be part of the team that will be a key part of a large Enterprise Portfolio and Project Management implementation, training, and project controls using Primavera. You must have a detailed understanding of developing and maintaining project plans in a complex engineering & construction environment. You will analyze impacts to project, Impact Analysis, clarify dependencies, constraints, assumptions, evaluate and administer scope change requests. You will formulate and write detailed functional specifications from customer requirements. You will also recommend, and design solutions based on Oracle Primavera suite, to solve construction and engineering management problems from an owner's perspective. You will be utilizing your knowledge of Construction Management and marrying it up with data analysis to solve problems around Project scheduling, resource, labor and materials management, Risk and Issue mitigation. Finally, you will provide ongoing project management & construction management knowledge to our clients. This is a full-time salaried direct position. Gaea Global provides a complete and comprehensive portfolio of excellent benefits to include: Medical/Dental/Vision/Life Insurances, a company-matched 401(k), paid time off and many others. Please visit our website for more information about our company and service offerings. Employment is contingent upon passing a pre-employment criminal background check.
    $58k-99k yearly est. 4d ago
  • Access Coordinator

    Pyramid Consulting, Inc. 4.1company rating

    Philadelphia, PA jobs

    Immediate need for a talented Access Coordinator. This is a 02+months contract opportunity with long-term potential and is located in Philadelphia, PA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-92599 Pay Range: $28 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Answer referral calls from physicians and families; manage orders and in-person scheduling requests. Conduct intake interviews with families or referring physicians to obtain required demographic and insurance information. Coordinate appointments, procedures, and complex care schedules using appropriate resources. Inform referring physicians and/or families about next steps and visit requirements. Coordinate scheduling with access schedulers based on departmental guidelines. Provide excellent customer service to providers, hospital staff, patients, and families. Complete additional tasks as assigned by the Supervisor and/or Manager. Key Requirements and Technology Experience: Key Skills; Minimum of 5 years of experience in a healthcare environment with complex scheduling At least 3 years of scheduling experience At least 5 years of related experience in a healthcare setting Experience with database maintenance . Excellent telephone and written communication skills Strong computer skills; proficiency in EPIC preferred High level of interpersonal skills Ability to manage high-stress situations and perform conflict resolution Strong commitment to customer service Solid understanding of insurance verification and authorization processes Experience with complex scheduling. High School Diploma or GED Minimum of 5 years of experience in a healthcare environment with complex scheduling At least 3 years of scheduling experience. Bachelor's degree At least 5 years of related experience in a healthcare setting Experience with database maintenance. Our client is a leading IT Consulting Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $28-30 hourly 2d ago
  • Client Services Representative

    Giesecke+Devrient 4.7company rating

    Bolingbrook, IL jobs

    The Client Success Manager is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences. Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system). Link Client Services/Sales with Operations for daily order processing and updates. Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment. Maintain and update WIP/dashboards; share timely updates with respective teams. Follow SOPs, maintain data accuracy and quality standards. Support Client Service management on client visits, audits, press checks. Investigate and quickly resolve quality issues with Production/Quality teams. Provide team backup; train on SAP and other tools. Qualifications: Bachelor's degree in Business Administration or related field required. Minimum 5 years of experience in a similar or related client-facing role. Order management experience in a Manufacturing, Printing, Financial, or related environment. Advanced working knowledge of end-to-end client order processes across varying client types. Strong organization, planning, and multitasking skills with high attention to detail. Excellent written and verbal communication skills; professional and client-oriented demeanor. Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines. ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred. Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling. Experience in the card, payment or printing industries strongly preferred. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
    $40k-52k yearly est. 2d ago
  • Call Center Customer Service Representative

    4Consulting, Inc. 4.0company rating

    Dallas, TX jobs

    Who we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications are Medicaid MMIS systems, Health Insurance Exchange, Child Support, Food Stamps, Unemployment Insurance. We hire people that have desire, aptitude, and attitude to work with our clients such as big 3 consulting firms and US State Government and others. While employed with us you get hands on experience with very large-scale mission critical applications that use latest in technology trends and software tools. We invest in training our resources and retool their expertise to meet our project needs. More importantly our employees have a well-defined social and business purpose to help our clients deliver social and welfare benefits to millions of needs families by use of technology and knowledge. What we do We partner with big 3 consulting firms to design, develop, and maintain complex, heterogeneous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families, nationwide. To develop such highly complex web applications we need professionals with broad range of experience and skills ranging from subject matter experts, computer programmers, project managers, tester, systems analysts and others. We invest in training our employees and retool their expertise to meet our project needs. Job Title: Customer Service Representative Location: Remote/ Nationwide Duration: long term Requirements: High school diploma or equivalent; associate or bachelor's degree preferred. Experience in unemployment insurance programs, state agency work, or case worker roles strongly preferred. Prior customer service or call center experience. Strong communication skills (verbal and written).). Qualifications: 40 hours per week. M-F. Must be authorized to work in the United States. Email resumes to ********************** or mail to Attn: HR, 4Consulting, Inc., 6850 TPC Drive Suite 208 McKinney, TX 75070. Disclaimer 4 Consulting Inc. offers a comprehensive compensation and benefits package. 4Ci is an affirmative action-equal opportunity employer. 4Ci complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified candidates are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
    $24k-30k yearly est. 1d ago
  • Scheduling Coordinator

    Altair 4.6company rating

    Saline, MI jobs

    Shift & Safety Coordinator . What You Will Do: Our Client conducts testing of vehicles on public roads to gain insights into customer experiences while operating their vehicles. These test vehicles are primarily based in Southeast Michigan but also operate in extreme environments throughout the year. We are seeking someone to support this activity by ensuring that drivers are at their designated locations according to an established schedule and that they are working in a safe environment. This job requires someone who can: Create, update, and manage vehicle-driver shift schedules to achieve test objectives. Meet with drivers each day before their shift to identify concerns with their ability to drive safely and support any vehicle schedule changes. Monitor weather and road conditions daily. Adjust schedule accordingly. Track and report near-misses from drivers, report trends, and adjust routes to reduce risks. Conduct weekly driver safety meeting and trip kick-off meetings including preparing agenda and making presentation material. Review in-car camera footage and coach drivers to ensure highest levels of safety, manage subscription including invoice and payment. Train new drivers including overall process, safe driving practices, component cycles, and how to use Lscreen database / TEAMS for shift data entry. Give safety training to new drivers and update material based on near misses on the job. Driving instructor for primary license for new drivers. Book travel arrangements for drivers when traveling. Conduct risk assessments for all routes. Maintain routes on ride with gps. Manage and track hardware (tablets, smartphones, cameras, memory cards). Other administration responsibilities as needed or requested. Required skills: Previous experience as a driver scheduler or dispatch scheduler. Valid driver's license. Proven record of safe driving. Can display and instruct safe driving behavior. Can successfully pass Our Client's Middle Class License training. Leadership experience or experience with balancing work load of others. Proficiency using MS Excel, PowerPoint, Word. Clear verbal and written communication. Excellent presentation skills including preparing presentation material. Excellent organization and attention to detail. How You Will Be Successful: Envision the Future Communicate Honestly and Broadly Seek Technology and Business “First” Embrace Diversity and Take Risks What We Offer: Competitive Salary Comprehensive Benefit Package 401(k) with matching contributions Paid Time Off Employee Discounts Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
    $32k-40k yearly est. 1d ago
  • Construction Management Representative

    Project Solutions Inc. 4.6company rating

    Arabi, LA jobs

    Job Description Salary Range: $85,000-$95,000 DOE Period of Performance: 365 calendar days; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project involving the demolition and replacement of existing boardwalks along several trails within the park, including the Education Center Trail, Bayou Coquille Trail, Marsh Overlook Trail, Visitors Center Trail, and Palmetto Trail. New boardwalks will be constructed at the Education Center Trail, Coquille Trail, and Marsh Overlook Trail to improve accessibility and visitor experience. In addition, the project includes the raising and improvement of existing hardened trails along the Bayou Coquille Trail, as well as the installation of ancillary components and site furnishings to support safe and sustainable public use of the trail system. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), hazardous materials abatement and disposal, and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field. Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Proven experience with top-down construction methods, including boardwalk construction, pile installation, framing, and finish carpentry. Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing. Knowledge and experience with ecologically sensitive projects including working in wetlands and erosion and sedimentation controls OSHA 30 construction safety training preferred . Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR wUST6xgWYd
    $85k-95k yearly 8d ago
  • Construction Management Representative

    Project Solutions Inc. 4.6company rating

    San Antonio, TX jobs

    Job Description Salary Range: $80,000-$95,000 DOE Period of Performance: This project has been awarded with a period of performance expected to be 12 to 18 months. The exact start date will be determined within the next two weeks. Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Laughlin Air Force Base in Del Rio, TX. Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: This project requires oversite on the construction of a 1,755 s.f. addition to an existing Child Development Center (CDC) building, along with alteration work to an existing reception area and an existing classroom, and incidental related work. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for the client to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Education and professional qualifications related to construction, architecture, and engineering. 5+ years related Construction Management Experience. Minimum of OSHA 30-hour construction safety training. Knowledge and experience in historical preservation projects. Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing. OSHA 30 construction safety training preferred. Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, Primavera (P6), AutoCad, BIM (to include Revit), and any other software programs typically utilized Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment. Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time. Must be able to physically operate a motor vehicle without danger to self or to others. Working Conditions and Physical Demands: This position requires both office and field work, exposing the employee to various weather conditions and construction site hazards. Physical demands include frequent sitting, standing, walking, and occasional bending, stooping, kneeling, and crouching. The ability to lift up to 25 pounds and wear personal protective equipment is essential. Frequent travel to the job site(s) is also required. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave. Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR HgvF9JJhUc
    $80k-95k yearly 27d ago
  • Construction Management Representative

    Project Solutions 4.6company rating

    San Antonio, TX jobs

    Salary Range: $80,000-$95,000 DOE Period of Performance: This project has been awarded with a period of performance expected to be 12 to 18 months. The exact start date will be determined within the next two weeks. Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Laughlin Air Force Base in Del Rio, TX. Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: This project requires oversite on the construction of a 1,755 s.f. addition to an existing Child Development Center (CDC) building, along with alteration work to an existing reception area and an existing classroom, and incidental related work. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for the client to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Education and professional qualifications related to construction, architecture, and engineering. 5+ years related Construction Management Experience. Minimum of OSHA 30-hour construction safety training. Knowledge and experience in historical preservation projects. Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing. OSHA 30 construction safety training preferred. Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, Primavera (P6), AutoCad, BIM (to include Revit), and any other software programs typically utilized Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment. Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time. Must be able to physically operate a motor vehicle without danger to self or to others. Working Conditions and Physical Demands: This position requires both office and field work, exposing the employee to various weather conditions and construction site hazards. Physical demands include frequent sitting, standing, walking, and occasional bending, stooping, kneeling, and crouching. The ability to lift up to 25 pounds and wear personal protective equipment is essential. Frequent travel to the job site(s) is also required. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave. Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets
    $80k-95k yearly Auto-Apply 60d+ ago
  • Construction Management Representative

    Project Solutions 4.6company rating

    New Orleans, LA jobs

    Salary Range: $85,000-$95,000 DOE Period of Performance: 365 calendar days; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project involving the demolition and replacement of existing boardwalks along several trails within the park, including the Education Center Trail, Bayou Coquille Trail, Marsh Overlook Trail, Visitors Center Trail, and Palmetto Trail. New boardwalks will be constructed at the Education Center Trail, Coquille Trail, and Marsh Overlook Trail to improve accessibility and visitor experience. In addition, the project includes the raising and improvement of existing hardened trails along the Bayou Coquille Trail, as well as the installation of ancillary components and site furnishings to support safe and sustainable public use of the trail system. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), hazardous materials abatement and disposal, and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field. Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Proven experience with top-down construction methods, including boardwalk construction, pile installation, framing, and finish carpentry. Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing. Knowledge and experience with ecologically sensitive projects including working in wetlands and erosion and sedimentation controls OSHA 30 construction safety training preferred . Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets
    $85k-95k yearly Auto-Apply 60d+ ago
  • Patient Services Account Coordinator - Onsite

    Compugroup Medical 4.0company rating

    Austin, TX jobs

    Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $35k-47k yearly est. Auto-Apply 24d ago
  • Patient Services Representative

    E-MDs 4.3company rating

    Austin, TX jobs

    Summary of Job A Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities • Professionalism o Follows all company policies as defined by eMDs leadership and the HR department. o Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership. o Follows all Revenue Cycle Services written policies correctly the first-time and every time. o Responds to all customer requests for assistance in a timely manner. • Attitude o Responds to all customer and leadership requests in a professional, courteous, and respectful manner. o Maintains a positive “can-do” attitude that fosters a positive team environment. o Proactively learns new things that increase personal skills and customer issue resolution. • Communication o Consults directly with customers via phone. o Listens attentively to leadership, team and customers to gain a comprehensive understanding of issue/request. o Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. o Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset. • Product, Process and System Knowledge o Learns core revenue cycle processes in order to effectively communicate with customers. o Learns all applicable eMDs software systems and can navigate between them efficiently. o Learns how and when to escalate issues and follows established process. • All other duties as required Summary of Job A Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities • Professionalism o Follows all company policies as defined by eMDs leadership and the HR department. o Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership. o Follows all Revenue Cycle Services written policies correctly the first-time and every time. o Responds to all customer requests for assistance in a timely manner. • Attitude o Responds to all customer and leadership requests in a professional, courteous, and respectful manner. o Maintains a positive “can-do” attitude that fosters a positive team environment. o Proactively learns new things that increase personal skills and customer issue resolution. • Communication o Consults directly with customers via phone. o Listens attentively to leadership, team and customers to gain a comprehensive understanding of issue/request. o Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. o Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset. • Product, Process and System Knowledge o Learns core revenue cycle processes in order to effectively communicate with customers. o Learns all applicable eMDs software systems and can navigate between them efficiently. o Learns how and when to escalate issues and follows established process. • All other duties as required Qualifications • Minimum of one year combined health care or phone-based customer service experience. • Ability to thrive in a high call volume environment. • Ability to manage multiple projects at the same time in a fast-paced environment. • Strong customer facing communication skills (verbal and written). Must communicate in a professional, courteous, and respectful manner. • Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). • Must be available between the hours of 7AM - 7PM CST. • Strong focus on customer service and team work. ADDITIONAL SKILLS DESIRED (but not required) • Knowledge of medical terminology. • Knowledge of medical billing or insurance. Language Skills Employee is required to speak, read and write English and be conversationally fluent in Spanish. Physical Demands / Work Environment All employees must be able to lift 50lbs Skills & Requirements Qualifications • Minimum of one year combined health care or phone-based customer service experience. • Ability to thrive in a high call volume environment. • Ability to manage multiple projects at the same time in a fast-paced environment. • Strong customer facing communication skills (verbal and written). Must communicate in a professional, courteous, and respectful manner. • Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). • Must be available between the hours of 7AM - 7PM CST. • Strong focus on customer service and team work. ADDITIONAL SKILLS DESIRED (but not required) • Knowledge of medical terminology. • Knowledge of medical billing or insurance. Language Skills Employee is required to speak, read and write English and be conversationally fluent in Spanish. Physical Demands / Work Environment All employees must be able to lift 50lbs
    $30k-35k yearly est. 60d+ ago
  • Customer Relationship Coordinator - Front Desk

    Microbac Laboratories, Inc. 4.0company rating

    Pennsylvania jobs

    Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more! Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Coordinator. ABOUT MICROBAC Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets. JOB SUMMARY Customer Relationship Coordinators work within our Customer Relationship team, supporting CR and operations by providing world class customer experience (CX) to Tier III customers through timely response and effective communication. Customer Relationship Coordinators engage in a variety of client centered tasks such as greeting clients, addressing and routing client questions and concerns, partnering with management and operations to solve basic customer issues, assisting in the creation of reports and addressing other clerical duties as needed. MAJOR/ESSENTIAL FUNCTIONS: Ensure clients have a positive customer experience through proactive and professional customer service efforts. Execute a number of administrative duties such as making and fielding phone calls, emailing and faxing documents, data entry and other clerical functions as needed Maintain a high level of professional contact with assigned Tier III clients Administrative duties that include data entry, formulating, compiling and reviewing reports, and developing informational materials Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management. As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested. Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions. Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system. Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales. Communicate and collaborate with technical staff to uncover solutions to client needs. Set up accounts, file documents, and ensure documents are thoroughly and accurately completed May support sales team with various duties including answering questions and preparing quotes Verify chain of custody forms/schedule work Assist with the logging and tracking of client test samples Perform other related duties as needed PREFERRED QUALIFICATIONS: Job Requirements: Broad knowledge and proven experience in customer service Excellent written and verbal communication skills PC proficiency Basic problem-solving abilities General technical industry knowledge as evident by a basic understanding of concepts, terminology and instrumentation used General understanding of EPA and/or FDA/USDA regulatory standards and protocols related to analytical testing is preferred. Education and Experience: Bachelor's Degree in a field related to the Sciences or 1 year of relevant experience preferred Prior customer service experience required Prior commercial laboratory experience preferred WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. Working Conditions: While performing the duties of this job, the employee will be in a general office environment. The noise level in the work environment is usually moderate. This job may require travel less than 20% As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. OTHER: This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Patient Services Account Coordinator - Onsite

    Emds, Inc. 4.3company rating

    Austin, TX jobs

    Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $32k-39k yearly est. Auto-Apply 25d ago
  • Medical Office Professional

    Edwards Consulting Group 4.5company rating

    Frisco, TX jobs

    OON Medical Biller/Coder with MA experience is a plus! is on site! This is NOT an entry level position. This position would be ideal for someone looking to go back into the workforce and work in a family run medical practice long term. Our client is a small surgical practice looking for someone to help the Practice Administrator with day-to-day clerical tasks Our ideal candidate is someone that is reliable, dependable, and very loyal. They have a strong sense of doing the right thing and should be passionate about helping others. Resourcefulness and strong attention to detail are vitally important for this role. Position: Multi trained office staff person for back-office role, billing and coding, front office, and MA task. Offering a competitive pay rate with generous benefits package. Seeking medical billing and coder person who has experience with out of network billing in General Surgery and experience. Must have a pleasant and friendly demeanor with a well-groomed appearance. Required English skills both written and spoken must be able to communicate without a detectable accent. Must be flexible and able to fill roles in patient intake, office operations and billing for a low volume office of multi-specialty surgeons. Must be capable of managing intake process for in office patients and remote visits. Must be highly organized and computer literate in all basic operating systems, Word, Microsoft office, electronic fax, EMR, excel, Google dive, Google DOCs, multi phone lines business phone, availity, payor access portals, optum, TriZetto. Own reliable form of transportation and be available for early hours and periotic weekend schedule. Must have completed an accredited program in Medical Billing and Coding. Must have a current certification from the state of Texas. Must have recommendations and work experience in out of network billing , appeals and collections. Preferred: Seasoned, mature, and stable person who has worked in medicine for several years with availability and willingness to keep a consistent work schedule. This is a quiet and well-maintained office environment. Due to the nature of the providers specialty, there is significant focus on communication skills and follow through of the staff with providers. Daily task requires dedication to follow through and completion. Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
    $28k-33k yearly est. 60d+ ago
  • Billing Coder III - Molecular

    Fulgent Genetics, Inc. 4.2company rating

    Coppell, TX jobs

    About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position Each Billing Coder III - Molecular is responsible for documentation review, coding, and data abstracting of medical service documentation to ensure the company receives appropriate reimbursement and conforms to applicable guidelines and regulations. Patients and their needs are our primary focus, so developing and sustaining productive member relationships is key to success. Key Job Elements Research and assign pathology procedures (CPT) and diagnosis (ICD-10CM) codes based on review of the entire medical record. Analyze and review detailed and highly complex code edits and transactions within Quadax/LIS. Provide support to the billing staff by resolving complex cases and issues as assigned. Assist in new hire training and escalation point for teammates. Coding related denials review for resolution. Contribute to the development and maintenance of specialized educational materials. Maintain current knowledge of coding conventions, guidelines, and regulations governing government and third-party billing to ensure that coding and documentation meets regulatory guidelines and audit standards. Meet department quality and production standards. Participate in the testing and training of new system applications. Knowledge/Experience * High School diploma or equivalent required. * 10 years of medical coding experience and 5 years of NGS coding experience required. Molecular * Knowledge of NGS (Next Generation Sequencing) reimbursement by NGS Medicare, specific to include met for both the patient and the diagnostic test, including the patient's cancer diagnosis and stage. * Current Procedural Terminology (CPT) codes, like the NGS-specific codes 81445 and 81455, or other codes such as Tier 1 (81105-81364), Tier 2 (81400-81408), and unlisted codes (81479), to bill for Next Generation Sequencing (NGS) testing. * Knowledge of Proprietary Laboratory Analyses (PLA) codes: Test-specific codes for unique lab-developed tests. Multi-Analyte with Algorithmic Analyses (MAAA): Codes for tests using an algorithm to analyze multiple results. Genomic Sequencing Procedures (GSP) codes: Codes for simultaneously assaying multiple genes or regions General/AP * Ability to proficiently use Current Procedural Terminology (CPT) and International Classification of Diseases (ICD-10) codes to ensure reliable communication with all physicians, insurance companies, and other healthcare providers. * Working knowledge of CPT, HCPCS and ICD. * Certified Professional Coder Certification - CPC through AAPC * Demonstrated ability to abstract and assign all codes to multi-specialty pathology services performed, including, but not limited to Hematopathology. * Knowledge of Local Coverage Determination and National Coverage Determination (LCD/NCD). * Extensive knowledge of resolving coding related denials caused by MUE Edits, CPT codes, ICD codes, modifiers or medical necessity requirements. * Ability to work in a fast-paced, deadline driven environment. * Excellent written and oral communication. * Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook, and general working knowledge of Internet for business use Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.
    $35k-43k yearly est. 1d ago
  • Billing Coder III

    Fulgent Genetics, Inc. 4.2company rating

    Coppell, TX jobs

    About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position Each Billing Coder III is responsible for documentation review, coding, and data abstracting of medical service documentation to ensure the company receives appropriate reimbursement and conforms to applicable guidelines and regulations. Patients and their needs are our primary focus, so developing and sustaining productive member relationships is key to success. Key Job Elements Research and assign pathology procedures (CPT) and diagnosis (ICD-10CM) codes based on review of the entire medical record. Analyze and review detailed and highly complex code edits and transactions within Xifin/LIS. Provide support to the billing staff by resolving complex cases and issues as assigned. Assist in new hire training and escalation point for teammates. Coding related denials review for resolution. Contribute to the development and maintenance of specialized educational materials. Maintain current knowledge of coding conventions, guidelines, and regulations governing government and third-party billing to ensure that coding and documentation meets regulatory guidelines and audit standards. Meet department quality and production standards. Participate in the testing and training of new system applications. Knowledge/Experience * High School diploma or equivalent required. * 10 years of medical coding experience OR 7 years of anatomic pathology coding experience required. * Ability to proficiently use Current Procedural Terminology (CPT) and International Classification of Diseases (ICD-10) codes to ensure reliable communication with all physicians, insurance companies, and other healthcare providers. * Working knowledge of CPT, HCPCS and ICD. * Certified Professional Coder Certification - CPC through AAPC. * Demonstrated ability to abstract and assign all codes to multi-specialty pathology services performed, including, but not limited to Hematopathology. * Knowledge of Local Coverage Determination and National Coverage Determination (LCD/NCD). * Extensive knowledge of resolving coding related denials caused by MUE Edits, CPT codes, ICD codes, modifiers or medical necessity requirements. * Ability to work in a fast-paced, deadline driven environment. * Excellent written and oral communication. * Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook, and general working knowledge of Internet for business use Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.
    $35k-43k yearly est. 8d ago
  • Guidewire Policy Center/Billing Center

    Sonsoft 3.7company rating

    Clarks Summit, PA jobs

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment. At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers. Analytical and Communication skills. Project, talent management and thought leadership. Experience and desire to work in a consulting environment that requires regular travel. At least 7 years of IT experience in Insurance Domain with Guidewire expertise. Perform as a technical subject matter expert for Guidewire product. Analytical and Communication skills. Experience with project management. Experience and desire to work in a management consulting environment that requires regular travel. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Additional Information Connect with me @ ******************** WaseemRaheelAhmed for direct clients requirements ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time Note:- 1.This is a Full-Time & Permanent job opportunity for you 2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply 3. No OPT-EAD, H1B & TN candidates please 4.Please mention your Visa Status in your email or resume
    $33k-42k yearly est. 8h ago
  • Oracle Billing and Revenue Management System

    Reliable Software Resources 3.9company rating

    San Antonio, TX jobs

    Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set. Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements. To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most. Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list Job Description Greetings from Reliable Software Resources Inc!!! This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at San Antonio, TX On-site. Our client is interested in hiring a Oracle BRM who can use BRM, REL, CR, Billing, and GLC. Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009. The details of the position are as mentioned below: Kindly find the JD below for your reference Title: Oracle BRM Location: San Antonio, TX Duration: 12+Months Term: Contract / Fulltime Interview Process: Phone then Webx / On-Site Remote Option: No Required: Tasks & Duties Excellent communication skills to include verbal, written & presentation. • Experience on Oracle BRM 7.4 and/or 7.5 • Experience on Pipeline Batch Rating, Discounting, iscripts, REL(rated event loader),UEL • Experience on product configuration, real time Rating, Customer registration, Billing, Invoicing, Accounts Receivable, Payment, General Ledger and Collection • Experience of writing PL SQL and Stored Procedure • Experience with Java Preferred Skills: • Experience working within an agile environment • Experience on Paymentech Server (dm_fusa/answer) • Experience in developing custom Data Manager • Exposure of BRM implementations at customer site Education Requirement: Bachelor's degree in computer engineering Software Packages: Oracle Billing and Revenue Management System (BRM) If interested, please send a reply with your Updated Resume Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-40k yearly est. 8h ago

Learn more about CDI jobs

View all jobs