Technical Assistant jobs at CDI - 496 jobs

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************

Contract to Hire: Addison, Texas, US Salary Range: 18.00 - 21.00 | Per Hour Days Left: 28 days, 3 hours left Apply Job Title: Technical Support Specialist Work Arrangement: Onsite Client Industry: Banking/Finance Duration: 12 months Contract About the Role We are hiring a Technical Support to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking companies in the U.S. What We're Looking Fo Providing first line support for the internal employees' resources via voice and chat channels as part of the 24*7 Global Service Desk. Partnering with our regional and international partners to deliver best in class client care. Excellent customer care skills with a desire to expand their skills and knowledge within IT. Working in a fast-paced environment you will be required to effectively manage multiple live chats simultaneously with our internal customers while achieving our core metrics for operations and quality. Role involves basic troubleshooting of applications and proprietary systems via phone/chat. Chat channels provide technology support for up to 2 clients simultaneously. The successful candidate will have attention to detail and be able to document tickets clearly for the 2nd line teams to fix - for when First Line resolution cannot be attained. Excellent communication and written skills are a necessity. In-house technical training will be provided backed up with real time support from peers and subject matter experts. Compensation Hourly Rate: $18-$21/hr This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Ready to Apply? Apply now or reach out to ************************ for more information. We look forward to speaking with you! Job Requirement Customer service customer support call center customer troubleshooting system client support call chat agent technical support L1 l2 desktop helpdesk IT analyst support desk 24*7 Reach Out to a Recruiter Recruiter Email Phone Apexa Maru ************************ ********** Apply Now

Contract: Addison, Texas, US Salary Range: 18.00 - 21.00 | Per Hour Days Left: 29 days, 2 hours left Apply Job Title: Technical Support Work Arrangement: Onsite Client Industry: Banking and Financial Services Duration: 12 Months Contract About the Role We are hiring a Technical Support to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking and Financial companies in the U.S. Key Responsibilities Requires 1-3 years of experience Excellent Client Care / Customer Service skills. Work well as a team and build relationships to the global partners. Excellent organizational skills, with the ability to prioritize workload. Ability to multitask and maintain focus on all areas of responsibility concurrently. Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling. Able to work in a fast-paced environment. Compensation Hourly Rate: $18 - $21 per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Ready to Apply? Apply now or reach out to Aditi Shrivastava at ******************************** for more information. We look forward to speaking with you! Job Requirement Technical Support IT Support Tech Support Technician Reach Out to a Recruiter Recruiter Email Phone Aditi Shrivastava ******************************** Apply Now

Contract: Addison, Texas, US Salary Range: 18.00 - 20.00 | Per Hour Days Left: 28 days, 3 hours left Apply Job Title: IT Service Desk Analyst (1st Line Support) Work Arrangement: Onsite Client Industry: Financial Services Duration: 12 Months Contract Schedule: 24/7 Global Service Desk (Shift-based, must be flexible for nights/weekends as scheduled) About the Role We are hiring an IT Service Desk Analyst to join our client's Global Service Desk team on a contract basis. This is a fantastic opportunity to support internal employees across global regions while enhancing your IT skills in a dynamic and fast-paced environment. You'll provide first-line voice and chat support, basic troubleshooting, and ensure exceptional client care while partnering with global teams to deliver best-in-class service. Key Responsibilities Provide first-line support for internal employees via phone and chat channels. Troubleshoot basic MS applications and proprietary systems. Handle up to 2 simultaneous chat support requests, ensuring high-quality service. Log, categorize, and document tickets accurately for escalation when necessary. Collaborate with regional and global partners to resolve issues effectively. Consistently meet service desk performance targets and client care metrics. Participate in training and leverage peer/SME support to expand technical knowledge. What We're Looking For 1-3 years of experience in IT Service Desk, Help Desk, or similar support role. Excellent client care and customer service skills with strong written/verbal communication. Strong organizational skills and ability to prioritize tasks in a fast-paced environment. Proven ability to multitask, managing multiple chats/calls simultaneously. Experience with: Hardware: Windows 10/11 Software: MS Office Suite, Office 365, SharePoint, Skype Network Tools: Citrix, VPN, Cisco AnyConnect ITSM tools: Remedy (preferred, not required) Compensation Hourly Rate: $18 - $20 per hour This reflects base compensation and may vary based on candidate qualifications. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable. About Us At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Job Requirement Technical support Customer support Troubleshooting Reach Out to a Recruiter Recruiter Email Phone Dharamveer Kushwah ******************************** Apply Now

Contract: Addison, Texas, US Salary Range: 18.00 - 20.00 | Per Hour Days Left: 29 days, 2 hours left Apply Job Title: IT Service Desk / Client Care Analyst Work Arrangement: Onsite Client Industry: Banking Duration: Long-Term Contract Schedule: Monday to Friday, Standard Business Hours About the Role We are hiring an IT Service Desk / Client Care Analyst to join our client's technology support team on a contract basis. This is a great opportunity for individuals with strong customer service skills who are looking to grow their career in IT support. You will work in a fast-paced environment supporting internal users through live chat and phone while delivering exceptional client care. Key Responsibilities Provide first-line technical support to internal users via live chat and phone Handle multiple live chat sessions simultaneously while meeting service level metrics Perform basic troubleshooting of MS applications and proprietary systems Accurately document incidents and resolutions for escalation to second-line support teams Maintain high standards of customer service, quality, and operational performance Collaborate with team members and global partners to resolve issues efficiently Follow established IT service management processes and workflows What We're Looking For 1-3 years of experience in IT support, service desk, or customer service roles Excellent client care and customer service skills Strong verbal and written communication skills Ability to multitask and work effectively in a fast-paced environment Strong organizational skills with the ability to prioritize workload Experience supporting Windows 10 environments Ability to consistently meet or exceed performance and quality targets Nice to Have: Experience in a technology call center or IT support environment Familiarity with MS Office, Office 365, SharePoint, Skype Exposure to Citrix, VPN, Cisco AnyConnect Experience with ITSM tools such as ServiceNow or Remedy Compensation Hourly Rate: $18 - $20 per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, paid vacation time, paid parental leave, and paid holidays annually - as applicable. About Us At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a people-first approach, empowering professionals to grow, learn, and make an impact. Ready to Apply? Apply now or reach out to Tanupriya Ganguly at ************ or ******************************* for more information. We look forward to speaking with you! Job Requirement On Call Support Technical support Reach Out to a Recruiter Recruiter Email Phone Tanupriya Ganguly ******************************* ********** Apply Now

Intelligent Manufacturing - Lead Business Consultant/Strategic Advisor Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr Manufacturing Solutions & Business Development Advisor to join our team in Chicago, Illinois (US-IL) (remotely). As a Pre-Sales and Solution Leader for Smart Manufacturing, you will be at the forefront of shaping and delivering transformative, outcome-based solutions for large manufacturing clients. This strategic role bridges business needs and technology capabilities, driving digital transformation through Industry 4.0 innovations. You will lead solution strategy, client engagement, and technical orchestration across complex, multi-million-dollar transformation deals. Skill Set: At least 15 years of total experience, and 5+ years' experience enabling Digital Transformation in Smart Manufacturing and Industry 4.0 areas. Strong Experience in Manufacturing Industry Well versed in prevailing trends in Manufacturing Experience in defining Industry Focus areas, creating Industry Offerings and GTM solutions in Manufacturing. Good Communication, interpersonal, research, analytical, Industry domain, Presales, Solutioning and Consultative Business Development skills Should be proactive and a self-starter, with a strong ability to multi-task. Ability to drive Strategic conversations with Business Stakeholders and C Levels and drive large transformation deals in Industry domain areas. Demonstrated Success in winning deals. Strong understanding of Technology and its applications to solve Industry and Lines of business transformation. Ability to device and execute upon a strategy. Job Description: Proactive Business Development, Presales and Solutioning on Industry domain topics in Manufacturing Proactive and regular engagement with Sales and Account teams to promote business development. Defining and developing Industry Focus areas, offerings, and solutions for Manufacturing in alignment with Strategic account needs and Industry trends. Actively working with Technology and Consulting Practices in creating Industry Specific offerings and solutions Establish an Industry Eco System in partnership with ISVs, Hyperscalers and other Technology and Service partners in the industry. Lead Industry Analyst and advisor engagement and Support marketing initiatives on Industry topics. Basic Qualifications: 15 years of total experience 5 years of experience in pre-sales, solution architecture and/or consulting roles 5 years of experience enabling digital transformation in Smart Manufacturing and Industry 4.0 areas NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Nearest Major Market: Chicago Job Segment: Pre-Sales, Solution Architect, Consulting, Business Development, Sales, Technology #J-18808-Ljbffr

Position Classification: Full-time Regular About This Opportunity As a Maintenance Technician Assistant, you will focus on a wide range of maintenance tasks including minor repairs of the buildings interior and exterior, maintaining inventory of supplies, assist with apartment unit turns and work alongside the Maintenance Manager on other building issues as they arise. The goal of this role is to maintain the buildings and common areas and supporting the team of Facility Technicians on miscellaneous tasks as they arise. To be successful at this role, time management is essential and you will need to manage various tasks on daily basis, provide great customer service to property tenants and ensure general operations of the buildings run smoothly. This position reports directly to the Maintenance Manager. If you have a great attitude with a passion for customer service and an interest in facility maintenance, apply today! Requirements Have a high school diploma and be at least 18 years of age Have the ability to stay organized in a fast-paced environment. The ability to communicate effectively with tenants and other team members. Knowledge in procedures and safety measures in areas of specialties used. Exceptional problem solving skills and the ability to prioritize. Basic computer knowledge and capability to learn. . Have a valid Driver's License Preferred Skills and Experience Experience in facility maintenance Familiarity with commonly-used concepts, practices, and procedures within the facility maintenance field. Experience with coordinating and supervising vendors. Web-based Work Order and/or Yardi experience Having First Aid and CPR certifications Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It's an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service. Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve. Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a mix of a typical office environment, and visits to properties. Visits to properties may involve travel. The physical demands may require frequent lifting of 50 lbs, bending, stooping, kneeling, and climbing. The individual may also be subject to hazards commonly associated with construction including high temperatures, humidity, cold temperatures, and climbing stairs and ladders. Other examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subject to outside environmental conditions (weather) where protection may not be available. Use of mobile equipment and power tools will be frequent. Personal Protective Equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection, high visibility vest and/or other special clothing shall be worn when required. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

Job Description Maintenance Technician Assistant Position Classification: Full-time Regular About This Opportunity As a Maintenance Technician Assistant, you will focus on a wide range of maintenance tasks including minor repairs of the buildings interior and exterior, maintaining inventory of supplies, assist with apartment unit turns and work alongside the Maintenance Manager on other building issues as they arise. The goal of this role is to maintain the buildings and common areas and supporting the team of Facility Technicians on miscellaneous tasks as they arise. To be successful at this role, time management is essential and you will need to manage various tasks on daily basis, provide great customer service to property tenants and ensure general operations of the buildings run smoothly. This position reports directly to the Maintenance Manager. If you have a great attitude with a passion for customer service and an interest in facility maintenance, apply today! Requirements Have a high school diploma and be at least 18 years of age Have the ability to stay organized in a fast-paced environment. The ability to communicate effectively with tenants and other team members. Knowledge in procedures and safety measures in areas of specialties used. Exceptional problem solving skills and the ability to prioritize. Basic computer knowledge and capability to learn. . Have a valid Driver's License Preferred Skills and Experience Experience in facility maintenance Familiarity with commonly-used concepts, practices, and procedures within the facility maintenance field. Experience with coordinating and supervising vendors. Web-based Work Order and/or Yardi experience Having First Aid and CPR certifications Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It's an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service. Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve. Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a mix of a typical office environment, and visits to properties. Visits to properties may involve travel. The physical demands may require frequent lifting of 50 lbs, bending, stooping, kneeling, and climbing. The individual may also be subject to hazards commonly associated with construction including high temperatures, humidity, cold temperatures, and climbing stairs and ladders. Other examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subject to outside environmental conditions (weather) where protection may not be available. Use of mobile equipment and power tools will be frequent. Personal Protective Equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection, high visibility vest and/or other special clothing shall be worn when required. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

Herndon, Virginia, US Texas, US California, US Illinois, US New York, US Pennsylvania, US Engineering 18329 Part-Time Ability to obtain and maintain DHS Public Trust $172208.15 - $298437.43 Description & Qualifications** **Position Description & Qualifications** Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in the Central zone. These positions are deployment based and you must be willing and able to deploy anywhere in the Central zone. The Mid-Level FEMA Contractor will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA's mission by providing assistance to those effected by man-made and natural disasters. **This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance** **This position is contingent upon customer requirements and/or their approval** In this role, you will provide expertise in one of the following disciplines: + Accountant + Administrative Support Specialist + Appraiser + Archaeologist + Architect + Architectural Historian + Biologist + Certified Floodplain Manager + Certified Public Accountant (CPA) + Civil Engineer + Coastal Engineer + Commercial Property Insurance Professional + Construction Manager + Construction or Building Inspector + Ecologist + Electrical Engineer + Environmental Engineer + Environmental Planner + Estimator + Financial Analyst + General Planner + Geologist + Graphic Artist + Health Scientist + Historic Architect + Horticulturalist + Hydraulic Engineer + Hydrologist + Industrial Hygienist + Management Analyst (Program Strategist) + Mechanical Engineer + Project Manager + Reports and Communication Specialist + Sanitary Engineer + Soil/Geotechnical Engineer + Structural Engineer + Technical Writer + Trainer + Water Quality Specialist + Wetlands Specialist **To be successful in this role, you will have:** + 5 years of Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience + A Bachelor's degree OR high school diploma and appropriate years of relevant experience (depending on labor category; LCAT) + Depending on the LCAT, a professional certification may be required/preferred + Must have the ability to obtain and maintain DHS Public Trust + Must be a United States Citizen + Microsoft Office skills + Must have ability to deploy to any location in the Central zone with a 24-48 hour notice + Must be comfortable and experienced using a Smart Phone + The ability to go on 6-12-month deployments at a minimum + Must have a sound technical knowledge base of discipline's standard concepts, principles and techniques + Must be able to work independently, in a team environment and under stressful conditions with tight deadlines **Additional desired experience and skills:** + Knowledge of the FEMA Public Assistance Program/Policy + Trained in the PA delivery model preferred + Active FEMA badge If you are interested in supporting and working with our FEMA efforts then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote

Herndon, Virginia, US Texas, US California, US Illinois, US New York, US Pennsylvania, US Engineering 18329 Part-Time Ability to obtain and maintain DHS Public Trust $172208.15 - $298437.43 Description & Qualifications** **Position Description & Qualifications** Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in the Central zone. These positions are deployment based and you must be willing and able to deploy anywhere in the Central zone. The Mid-Level FEMA Contractor will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA's mission by providing assistance to those effected by man-made and natural disasters. **This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance** **This position is contingent upon customer requirements and/or their approval** In this role, you will provide expertise in one of the following disciplines: + Accountant + Administrative Support Specialist + Appraiser + Archaeologist + Architect + Architectural Historian + Biologist + Certified Floodplain Manager + Certified Public Accountant (CPA) + Civil Engineer + Coastal Engineer + Commercial Property Insurance Professional + Construction Manager + Construction or Building Inspector + Ecologist + Electrical Engineer + Environmental Engineer + Environmental Planner + Estimator + Financial Analyst + General Planner + Geologist + Graphic Artist + Health Scientist + Historic Architect + Horticulturalist + Hydraulic Engineer + Hydrologist + Industrial Hygienist + Management Analyst (Program Strategist) + Mechanical Engineer + Project Manager + Reports and Communication Specialist + Sanitary Engineer + Soil/Geotechnical Engineer + Structural Engineer + Technical Writer + Trainer + Water Quality Specialist + Wetlands Specialist **To be successful in this role, you will have:** + 5 years of Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience + A Bachelor's degree OR high school diploma and appropriate years of relevant experience (depending on labor category; LCAT) + Depending on the LCAT, a professional certification may be required/preferred + Must have the ability to obtain and maintain DHS Public Trust + Must be a United States Citizen + Microsoft Office skills + Must have ability to deploy to any location in the Central zone with a 24-48 hour notice + Must be comfortable and experienced using a Smart Phone + The ability to go on 6-12-month deployments at a minimum + Must have a sound technical knowledge base of discipline's standard concepts, principles and techniques + Must be able to work independently, in a team environment and under stressful conditions with tight deadlines **Additional desired experience and skills:** + Knowledge of the FEMA Public Assistance Program/Policy + Trained in the PA delivery model preferred + Active FEMA badge If you are interested in supporting and working with our FEMA efforts then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Herndon, Virginia, US Texas, US California, US Illinois, US New York, US Pennsylvania, US Engineering 18329 Part-Time Ability to obtain and maintain DHS Public Trust $172208.15 - $298437.43 Description & Qualifications** **Position Description & Qualifications** Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in the Central zone. These positions are deployment based and you must be willing and able to deploy anywhere in the Central zone. The Mid-Level FEMA Contractor will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA's mission by providing assistance to those effected by man-made and natural disasters. **This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance** **This position is contingent upon customer requirements and/or their approval** In this role, you will provide expertise in one of the following disciplines: + Accountant + Administrative Support Specialist + Appraiser + Archaeologist + Architect + Architectural Historian + Biologist + Certified Floodplain Manager + Certified Public Accountant (CPA) + Civil Engineer + Coastal Engineer + Commercial Property Insurance Professional + Construction Manager + Construction or Building Inspector + Ecologist + Electrical Engineer + Environmental Engineer + Environmental Planner + Estimator + Financial Analyst + General Planner + Geologist + Graphic Artist + Health Scientist + Historic Architect + Horticulturalist + Hydraulic Engineer + Hydrologist + Industrial Hygienist + Management Analyst (Program Strategist) + Mechanical Engineer + Project Manager + Reports and Communication Specialist + Sanitary Engineer + Soil/Geotechnical Engineer + Structural Engineer + Technical Writer + Trainer + Water Quality Specialist + Wetlands Specialist **To be successful in this role, you will have:** + 5 years of Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience + A Bachelor's degree OR high school diploma and appropriate years of relevant experience (depending on labor category; LCAT) + Depending on the LCAT, a professional certification may be required/preferred + Must have the ability to obtain and maintain DHS Public Trust + Must be a United States Citizen + Microsoft Office skills + Must have ability to deploy to any location in the Central zone with a 24-48 hour notice + Must be comfortable and experienced using a Smart Phone + The ability to go on 6-12-month deployments at a minimum + Must have a sound technical knowledge base of discipline's standard concepts, principles and techniques + Must be able to work independently, in a team environment and under stressful conditions with tight deadlines **Additional desired experience and skills:** + Knowledge of the FEMA Public Assistance Program/Policy + Trained in the PA delivery model preferred + Active FEMA badge If you are interested in supporting and working with our FEMA efforts then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Announcement Associate Technician Department: Service Reports To: Service Manager Salary grade: DOE FLSA Status: Full Time / Non-Exempt / Hourly Description This role will provide copier/printer/label-printer maintenance and/or repair by responding timely and efficiently to ensure customer satisfaction. Additional responsibilities include toner delivery and meter collections Responsibilities Primary responsibilities include the following: Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. Analyze customer needs, recognize business opportunities, and influence sales volume growth Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional Provide accurate feedback with call close information, parts usage reporting and customer meter readings Experience Strong electrical/mechanical background Technical knowledge/skills In addition, candidate should have strong problem solving skills, be attentive to detail, organized, high work standards w/ concern for quality and good written and verbal communication skills. Computer Skills Networking skills or experience Education and Certification Minimum: High School Diploma or GED; A+, N+ preferred but not required. Physical Requirements Ability to lift 50 lbs. Ability to pull, lift, reach and transport equipment parts and boxes. Ability to stand/walk 75% of the day. Special Requirements Must have dependable transportation.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Years of Experience: Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. •Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. •Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. •Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Qualifications Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Vikas Kumar Vikas.kumar(@)360itpro(dot)com

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Years of Experience: Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. •Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. •Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. •Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Qualifications Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Vikas Kumar Vikas.kumar(@)360itpro(dot)com

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description: •Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. •Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Vikas Kumar vikas.kumar(@)360itpro.com

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocation, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Qualifications Experience with Polycom and Tandberg video and audio conferencing equipment Any certification with Tech support. Security+ certification (preferred) Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description: •Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. •Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Vikas Kumar vikas.kumar(@)360itpro.com

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Job Title: Technical Support SME Work Location: US-IL-Chicago Contract to hire Primary responsibilities include: Receive and respond to support requests from users via phone. Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required. Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool. Perform system configuration / administration. Installation of application updates on Windows PCs. Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption. Document Control Center processes and procedures to create a support manual. Assist in identifying and implementing improvement opportunities. Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE. Be available on an on-call basis afterhours. Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field. Work Experience: Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred. Knowledge of FileMaker Pro is desirable. At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools. Industry: Work in a public transit agency is preferred. Other Qualifications: Strong systems/ technical support experience. Possess a strong business prospective, and be an advocate of change in technology. Problem solver and innovative thinker, working well in a team environment Excellent communication and interpersonal skills with various levels within an organization. Ability to maintain a strong client/customer focus. Strong independence and decision making ability while working under pressure. Additional Information Thanks & Regards Preeti Nahar Sr. Talent & Client Acquisition Specialist Contact 510-254-3300 Ext 140