CDW jobs

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary We are a global technology company designing programs that work everywhere-and adapt where they must. The Global Total Rewards Manager will play a key role in researching, recommending, and implementing compensation and benefits programs for specific countries around the world, operating within the company's established global Total Rewards frameworks while ensuring alignment with local market and statutory requirements. This is a senior individual contributor role with global reach and significant executive visibility. What you'll do Compensation Program Design & Implementation - Research, recommend, and implement country-level compensation programs that align within the company's global compensation philosophy and frameworks. Ensure internal equity and external competitiveness while accounting for local practices and compliance requirements. Job Architecture & Leveling - Partner with HR and business leaders to evaluate roles, align job levels, and maintain consistency within the global job architecture. Market Pricing & Benchmarking - Lead market analyses using survey data; interpret global and local market trends to guide pay recommendations. Localization & Compliance - Adapt global compensation programs to meet statutory, cultural, and market-specific needs. Benefits Program Design & Implementation - Benchmark and recommend benefits programs for specific countries, working within the global benefits framework to balance global alignment with local relevance. Vendor & Cost Analysis - Research and recommend benefit vendors and partners; perform cost modeling and impact analysis to inform country-level program decisions. Program Rollout - Translate recommendations into action by developing rollout plans, coordinating with HR and business leaders to communicate and implement changes, and tracking outcomes for continuous improvement. Governance & Compliance - Ensure all compensation and benefits programs meet applicable local employment laws and reporting obligations. Advisory & Partnership - Serve as a trusted partner to regional HR and business leaders on Total Rewards topics; collaborate closely with Finance, Legal, and HR Operations. Adaptability - You thrive in the space between structure and flexibility-using global frameworks as a foundation, not a fence. You bring analytical depth, curiosity about local markets, and a practical approach to making global rewards work everywhere we operate. What we expect of you Bachelors degree and 5+ years of progressive experience in global compensation and benefits, ideally within a multinational organization and/or a consulting firm OR 9+ years of progressive experience in global compensation and benefits, ideally within a multinational organization and/or a consulting firm Deep understanding of job evaluation, global leveling frameworks, and market pricing methodology. Experience managing or advising on benefit programs across multiple countries. Proven ability to execute program rollouts-from planning and stakeholder alignment through communication and post-launch evaluation. Strong analytical, data interpretation, and financial modeling skills. Demonstrated ability to balance global consistency with local relevance. Excellent communication skills with the ability to influence at senior levels. Bachelor's degree in HR, Finance, or related field; advanced degree or CCP/CBP/CEBS preferred. Pay range: $ 122,000 - $ 170,000 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Req Number 325979 About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit ***************** Compensation: This position is hourly. The anticipated base pay compensation range for this position is $21.11 to $31.64 per hour. Rewards and Benefits: * Medical, dental, vision, and life insurance coverage starts on day one of employment. * Access to up to 50% of your paycheck based on hours worked before payday. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, parental leave, and other benefits. * Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** * The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. * The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. * Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details: We're hiring a full-time On-Site Service Representative in Cleveland, OH. The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs. You Will: * Service multiple customer locations * Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted. * Resolve customer problems promptly to retain and promote customer loyalty. * Follow designated route defined by routing software tools and maintain route guides. * Identify continuous improvement opportunities in productivity, process, and cycle time. * Comply with safety and inspection requirements of the facility where the service is being provided. * Help create new orders by engaging with customers to identify additional product needs * Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings You Have: * 3 years' experience in selling or service environment. * High School Diploma or equivalent. * Ability to lift 25 to 60lbs and/ or work in difficult positions. * Collaboration and problem-solving skills. * Handle different technical and operational issues. * Have and maintain a valid driver's license in State of residence. * Must carry required levels of automobile insurance. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Education Consultant will be an expert in Microsoft EDU infrastructure for EDU clients, involving setup, configuration, auditing, and evaluation. The role requires interaction with clients both remotely and in-person and demands a strong technical background in Microsoft EDU. The candidate should understand educational challenges, have excellent customer-facing skills, and an entrepreneurial spirit. The role is key in building trust with CDW Education customers and ensuring they have the necessary tools for a safe and effective Microsoft EDU environment. The position is remote, requiring good time management skills and self-motivation due to working across various time zones. What you will do: Serve as a subject matter expert for Microsoft EDU Discover, analyze and identify customer requirements. Monitor and track onboarding progress for customers, including premium onboarding and Co-Pilot services Develop and monitor key metrics to drive engagement with Microsoft EDU, increasing retention and monitoring at risk customers Work with the Technical Writer to maintain and improve the Help Center Assist in scoping technical engagements. Work with a team of technicians to provide support and troubleshooting. Counsel customer and internal teams on Microsoft for Education configuration and deployment specifics. Offer training and insight to Microsoft 365 EDU IT Admins on a wide variety of technologies, including MS 365, Co-Pilot, Office 365, Microsoft Teams focusing on the Office 365 A1, A3, and A5 licenses Act as a contributing member on the Updates & Analysis Team. Stay current on Microsoft 365 for EDU changes and modifications. Work to support customers as needed if escalated from the support team. What we expect of you: Bachelor's Degree in Computer Science, Information Systems or related discipline. 3+ years professional systems administration experience, OR 7 years total Information Technology experience, to include 3+ years professional systems administration experience. Familiarity with Microsoft 365 for EDU admin consoles. An ability to balance and plan the short-term and long-term actions of a project. Exceptional customer service orientation, skills, and relatability. Strong documentation skills. 5 years managing Microsoft 365 for EDU in an Education institution, a plus. Convey technical information and recommendations clearly and concisely, a plus. Single Sign On/Multi Factor Integration, User Provisioning, Email Management (Gmail, Exchange, Groupwise, Sendmail) experience in a complex environment, a plus. Security and HIPAA experience and understanding, a plus. Create engaging presentations, a plus. Excellent oral and written communication skills, a plus. Experience using scripting tools such as PowerShell and other command line tools, a plus. Experience with CDW Amplified for Education tools and services such as Gopher for Chrome, Gopher for Users, Audit, Technical Training and Collaborative, is a plus. Ability to travel up to 25% Pay range: $ 68,500 - $95,700 depending on experience and skill set Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Principal Solution Architect (PSA) is a field-based technical pre-sales role that focuses on developing comprehensive Hybrid Infrastructure solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business. What you will do Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals. Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth. Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field. Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc. Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers. Mentoring and coaching of solution architects around best practices to engage with coworkers and customers. What we expect of you: Bachelor's Degree or equivalent experience. Minimum of (8) years in technical, pre-sales, or post-sale delivery role. Experience designing and architecting Datacenter and Hybrid solutions tailored to CDW's client needs. Familiarity with major vendors (Dell, HPE, Lenovo, NetApp) and platforms (VMware, Microsoft Server, Hyper-V/Azure Local, Nutanix, Veeam), as well as exposure to public cloud (Azure or AWS). Motivated, self-starting, and able to independently perform high quality work with minimal guidance. Understand industry-specific challenges, regulations, and best practices. Tailored recommendations and position the company's solutions effectively within the industry landscape. A PSA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members. A PSA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role. The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions. Willingness to travel up to 25% or as needed. Mainframe Specific Qualities: Experience in planning, installing, upgrading, and maintaining z/OS via SMP/E and z/OSMF installation technologies. Experience in installing upgrading and maintaining IBM and ISV z/OS resident products. Experience in monitoring, managing, and troubleshooting a variety of different z/OS configurations and subsystems, including Parallel Sysplex, shared DASD, JES2/3, DFSMS and ISV equivalents, CICS, IMS, Db2 Experience with high availability, disaster recovery, and business resilience for zSystems, z/OS and subsystems. Experience with programming/scripting languages associated with systems programming (e.g., REXX, CLIST, JCL, assembler, metal C) Experience working with applications staff to help plan and execute application and application tool upgrades. Pay range: $148,000 - $200,000 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Req Number 325618 About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit ***************** Compensation The anticipated base pay compensation range for this position is $24.14 to $36.21. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: * Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. * Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details: We are hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. In this specialized role, you will assist our customers by telephone by selecting the right product, providing post-sales support, and answering product application and troubleshooting questions for a large range of Grainger products. Enjoy your weekends off!! This is a remote work from home position in which you will be provided with an 8.5-hour work schedule from 10:30 a.m. - 7 p.m. CST Monday - Friday. You will report to the Manager, TPS Customer Experience. See how Technical Product Support Specialists help customers find the products they need for our different product categories! The ideal skill set for this role is often found in those who have experience applying, maintaining, and troubleshooting the following: * Electrical and lighting systems, wiring, and controls. (electrical experience is required, we will train on lighting systems as needed). * Experience with Industrial Controls and Automation. You Will: * Communicate with external customers such as end-users, maintenance technicians and contractors and internal customers including parts and sourcing specialists, sales, and store team members. * Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation, including navigate websites, conduct web searches, or conduct product searches using Grainger online catalog. * Use industry-related experience, formal vendor training and on-the-job learning opportunities to achieve and maintain a high level of technical expertise on the products Grainger sells. * Capture and forward feedback product teams about products based on interaction with customers and field team members. You Have: * Qualified candidates must have 5+ years of relevant job experience or hands-on field experience, installation, maintenance, troubleshooting and repair of electrical and lighting systems, wiring, and controls. (Electrical experience is required, we will train on lighting systems as needed). * Experience with Industrial Controls and Automation. * Proficiency in computer use and ability to navigate different applications at the same time with multiple screens/ dual monitors. #LI-remote #LI-LB1 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary Focal Point Academy (a CDW company) is seeking a skilled and motivated cyber instructor to create, maintain, and deliver courses in highly virtualized environments. Cyber instructors will create course material, design training exercises, deliver training to students, and assess results. Instructors leverage deep subject matter expertise in relevant technical disciplines to provide a high-quality learning experience for our students. Through their work, the Cyber Security Instructor will empower students to develop and validate their cyber skills creating immediate job and career opportunities. *This is a 1099/contract position - part time / as needed basis. What you will do Conducts in person and virtual instructor-led training in one or more topic areas. Accurately identifies skill level of participants and aligns delivery of course material to match individual students' needs. Demonstrates consistent classroom and student management to ensure a positive, successful learning environment. Researches future direction of technology relevant to cyber security and incorporates new topics in the development and delivery of cyber content. Deploys, maintains, and secures classroom equipment, images, and materials in virtual classrooms or in facilities around the globe. Travels to customer training sites both inside and outside the Continental United States. Performs other duties as assigned by management. What we expect of you PCNSE and Palo Alto Networks Certified Security Platform Instructor - certifications required! Previous experience conducting technical training in classrooms or small groups. Bachelor's degree in Information Technology, Computer Science/Technology, Cyber Security, Computer Engineering or other relevant field, or 5+ years' equivalent experience. Information Security Professional with significant experience and background in cyber security. Exceptional, effective classroom communication skills. Proficient with Microsoft Windows operating systems including console/terminal usage. Due to the extensive classroom training tasks, this role requires extensive experience with successful classroom teaching techniques, delivering technical training for adult learners. Intermediate to Advanced knowledge in Microsoft Office Suite products (Word, Excel, PowerPoint). Industry Expertise: Advanced subject matter expertise in cyber security consulting and training. High Impact presentation: Ability to conduct strong presentations to train and educate students on technical material and applications. Manage Learning Environment: Ability to select initial presentation strategies, manage time available for course, facilitates opportunities for learner success, resolver learner behavior problems. Learner evaluation performance: Ability to monitor learner progress during instruction, administer tests, evaluate attainment of end-of-course objectives. Adult learner principles: Ability to engage learners to identify their learning needs, help trainees set personal learning objectives, assists trainees apply training content to their jobs, creates practice opportunities during the training session. Communication Skills: Superior writing and verbal communication skills. Collaboration and Teamwork: Ability to work with all levels of internal and external clients, from clerks to CEO. Willingness to collaborate with subject matter experts and team members to complete projects and other business deliverables. Analytical: Keen sense of analytical skills. Problem Solving: Experience with identifying problems and creating proactive steps to resolve the problems in a way that avoids adverse impact of issues. Detailed Oriented: Strong attention to deadlines with accuracy and efficiency. Accuracy: Ability to deliver projects and all deliverables with the utmost accuracy and attention to detail. Multi-tasking: Capable of managing several tasks, projects and client deliverables effectively, efficiently and on time. Pay starting at $1150/day 1099, depending on experience and skill set. Pay ranges may be subject to geographic differentials. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary: The Managing Consulting Engineer makes innovative and ingenious contributions to new solution/product design and implementation, based on understanding of applicable technology and how it can be applied to solution design, considerations of system-wide impact and business issues for clients. Provides technical expertise in analyzing client's requirements to develop IT services offerings across multiple technology solutions that provide significant value. Supports complex engagements across multiple geographies. What you will do: Lead a project team, directing coworker and client teams in solution design and development. Provide leadership in creating business cases, financial justification and solution benefit content for customer ready deliverables and presentations. Proactively addresses or escalates any budget issues that are identified during the project. Quality Assurance for SOW requests that meet triggers for size, cross brand, and complexity. Perform peer review of deliverables from other team members for technical content to ensure accuracy. Maintain client relationships as a trusted Technical Advisor providing best practices for virtualization, high availability, storage integration, and DR/business continuity. Serve as focal point for communications between multiple departments and clients, when necessary, using experience and judgment to communicate effectively to all parties. Recommend solutions supporting client account teams with development of proposals, quotations, and presentations. Lead the design, deployment, and configuration of Azure Stack HCI (Azure Local) and Hyper-V environments for enterprise clients Assess existing customer infrastructure and provide migration strategies, modernization plans, and architecture recommendations Deliver technical workshops, proof-of-concepts (POCs), and project-based engagements in hybrid Microsoft environments Collaborate with cloud architects and engineers to ensure alignment with broader Azure strategies and integration with Azure services Create technical documentation and handoff materials for customers and support teams Support business development teams during pre-sales by providing technical input and project scoping What we expect of you: The ideal candidate should possess a Bachelor's degree in business, computer science, or a related technical field and 7 years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects, OR 11 years total Information Technology experience, to include 7 years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects. The candidate must demonstrate the ability to multitask and prioritize workload under tight deadlines in a fast-paced environment. They should have proven organizational, time-management, problem-solving, and follow-up skills. They should also be able to manage and escalate technical issues to the appropriate vendor support team. The candidate will be expected to maintain client relationships as a trusted Technical Advisor and serve as the focal point for communications between multiple departments and clients when necessary. They should be able to take a lead technical role in reviewing and editing deliverables produced by other Engineering and Consulting teams. The candidate should provide technical expertise in analyzing client's requirements to develop IT services offerings across multiple technology solutions. They should also be able to recommend solutions and support internal account teams with the development of proposals, quotations, and presentations. Excellent written, presentation, and verbal communication skills are required, including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients. The candidate should have a history of engaging with people across levels, functions, culture, and geography, navigating interpersonal and group dynamics, and building constructive relationships. The candidate should have a proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients in a manner that meets clients' needs. They should be able to act calmly and productively when confronted with change, ambiguity, and risk, and deal constructively with problems that do not have clear solutions or outcomes. The candidate should have demonstrated experience applying lessons learned to unique problems and a history of reskilling on new technologies with the ability to determine benefits for clients. They must be able and willing to work beyond their regularly scheduled shift, select weekends, overtime as necessary or on occasion to meet operational needs. They should also have the ability and willingness to travel as needed to other CDW locations or client sites. A valid U.S. driver's license is required. 5+ years of experience with Hyper-V design and deployment in enterprise environments Hands-on experience delivering Azure Stack HCI or Azure Local solutions Proficient in Windows Server, Failover Clustering, Storage Spaces Direct (S2D), and Software-Defined Networking (SDN) Strong understanding of hybrid cloud design principles and Azure Arc integration Excellent customer-facing communication, presentation, and documentation skills Experience with automation and scripting (e.g., PowerShell) is a plus Microsoft certifications preferred: AZ-800/801, AZ-700, AZ-104, or Windows Server Hybrid Administrator Associate Pay range: $ 140,000 - $ 165,000 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Managed Services Engineering Manager demonstrates focus in leading a specific Managed Services Engineering Team to achieve financial, operations, customer satisfaction and coworker targets. The person in this role is responsible for delivery of one or more services and additionally serves as the product owner for those services. The role includes but is not limited to: Understand and align the engineering team to ensure overall Services strategy is implemented through Services teams, which includes building and maintaining key relationships with product development, professional services and sales. Executing on customer service level agreements by utilizing our operational framework and standard operating procedures to meet or exceed overall customer satisfaction. Continuous Service Improvement: includes both process and staff management, using both objective and subjective methods. Includes performance management. Allocating engineering resources to provide technical services to maintain, support, and optimize the specific technology areas assigned. Establish and cultivate a solid working relationship with customers through sales opportunities, quarterly reviews, and especially during support issues. Build and maintain strong relationships with key partner representatives (Cisco, IBM, Microsoft, VMWare, etc.). What you will do: Customer Satisfaction: Understand customer environments and business needs. Meet periodically with customers through sales opportunities, quarterly reviews, and especially during support issues. Track, monitor and report Customer Satisfaction Performance Measures, including Customer Satisfaction Surveys. Leadership and Management: Managing workload; prioritizing and assigning resources. Includes review Service Desk queues and related reports. Serve as a primary point of contact for the collaboration of strategic and tactical plans for the current and future development of the technologies assigned to their specific technology. Time reporting and related analysis. Hiring staff. Building and motivating effective teams. Delegating responsibilities to appropriate team members. Performance management: Consistent feedback, both positive and negative Assessment, both subjective and objective Coaching/mentoring Individual Development Planning (career path, improvement opportunities, training) Maintaining the On-call schedule. Work closely with peers to achieve company, department and personal goals. Willing to take calculated risks to meet customer needs and department goals. Process Management: Oversee the development, maintenance, and performance of the problem, change and work order processes. Deliver Operational Framework and Standard Operating Procedures to staff and ensure adherence through Quality Assurance process. Review Operational Framework and Standard Operating Procedures on an on-going basis to identify process and organizational structure gaps. Continuous Service Improvement utilizing using key metrics. Communication: Regular staff interaction, both written and face-to-face. Customer interaction, both written and face-to-face. Work collaboratively with other groups and managers to successfully manage customer expectations and environments. Financial: Manage operational costs, plan, and budget. What we expect of you: Bachelor's Degree and 5 years of relevant experience, OR 9 years of related consulting or IT services delivery experience Previous consulting leadership experience required Process management and improvement Experience in ITIL Ability to lead teams; gain consensus Ability to communicate effectively and concise both orally and written using a variety of styles and techniques appropriate to the audience Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve Ability to identify and creatively resolve client, project and people issues Proven negotiation skills Knowledge of Tanium, Bigfix, Cisco, Microsoft, HP, or Dell products and services a plus Experience working with vendors and business partners Ability to lead and manage to ensure attainment of critical results Ability to compute, analyze and interpret complex statistical data for reporting purposes and/or to develop forecasts Ability to act as a trusted advisor in a strategic partnership Able and willing to travel up to 25% or as needed to other CDW locations, meetings or client sites Ability to multi-task, organize and prioritize. Demonstrated ability to implement and enforce End Point Compliance policies across managed environments, ensuring alignment with security standards and regulatory requirements, a plus. Hands-on experience managing Windows environments, including system setup, updates, and performance improvements, a plus. Pay range: $125,000 - $171,641depending on experience and skill set Annual bonus target of 20% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials #LI-TP1 We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. As part of the Digital Velocity Solutions team, you will be responsible for enabling Digital Velocity services and products with a focus on AWS services. The Digital Velocity Solutions Advisor is expected to enhance CDW Digital Velocity's presence, market share, and revenue growth in the Digital Velocity market. Specifically, you will support the sales team with full sales lifecycle management through strategic account planning, research, opportunity management, relationship-building, partnering with services teams and OEM vendors, pursuit, and closure. Your skilled experience will enable you to quickly embrace CDW Digital Velocity's integrated sales approach, available sales tools, and solutions related to our Digital Velocity portfolio. These solutions include: Identity and Access Management Digital Velocity Program Development Privacy, Risk and Compliance Third-Party Risk Management Threat and Vulnerability Management Cyber Workforce Development Cloud Digital Velocity Secure Infrastructure Physical Digital Velocity Emerging Digital Velocity Markets What you'll do: Develop and execute successful strategies that maintain CDW Digital Velocity's customer base and achieve bookings, revenue, and gross profit targets for AWS services. Establish an understanding of CDW Digital Velocity capabilities, service offerings, value proposition, market positioning, enablement strategy and process, as well as key differentiators. Cultivate productive relationships with key personnel in current and targeted accounts. Identify, qualify, and develop new opportunities. Proactively coordinate with other CDW Digital Velocity resources to support identified opportunities. Build strong relationships with the partner community to identify opportunities for CDW and those partners. Understand industry landscapes and follow trends that impact our clients and prospects. Provide accurate sales pipeline updates and forecasts. Proactively populate and maintain all information in Salesforce. What we expect of you: Bachelor's degree and 3+ years of experience identifying opportunities and full lifecycle management for Digital Velocity services and products. Or, 7+ years of experience identifying opportunities and full lifecycle management for Digital Velocity services and products. Proven experience selling AWS services at the enterprise level Mastery of at least one of the Digital Velocity focus areas in the Digital Velocity portfolio Ability to develop strategic plans with day-to-day execution. Ability to take personal ownership of professional goals and achieve financial targets. Strong ambition and sense of urgency. Energetic networker and relationship-builder. Ability to work with and effectively coordinate across extended internal teams and partners. Professional written and verbal communication and interpersonal skills. Ability to travel as needed for customer meetings and to develop/maintain partner relationships. Pay range: $55,860 - $78,228 depending on experience and skill set Annual bonus target of 66.67% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit ***************** Compensation: This position is hourly. Pay starts at $20.40/hour [with three raises in 12 months bringing your pay to $21.60/hour] * + $1/hour for powered industrial equipment (PIE) operators Rewards and Benefits: * Medical, dental, and vision coverage starts on day one of employment. * Access to up to 50% of your paycheck based on hours worked before payday. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, parental leave, and other benefits. * Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Regular Part-time Schedules: * 2:00 p.m. to 6:30 p.m. (or until finished) (Mon-Fri) * 1:00 p.m. to 5:30 p.m. (or until finished) (Mon-Fri) You Will * Safely complete inbound and/or outbound warehouse tasks with strong attention to detail. For example, unloading, sorting, labeling, replenishing, auditing, picking and packing products * Ensure products are shipped correctly to exceed customers' expectations for quality and delivery speed * Meet safety, quality, productivity, behavior, attendance, and overtime requirements as needed * Operate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirements * Perform other tasks as directed by leadership You Have * Comfort working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stations * At least 18 years of age * Ability to frequently lift, slide and lower packages up to 75 pounds * Ability to receive feedback and work well in a team environment * For PIE operators: ability to operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett, Turret Truck and Forklift Preferred Qualifications * Previous warehouse, retail, or customer service experience in fast-paced environments * Great attention to detail, quality, and safety We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. As part of the Digital Velocity Solutions team, you will be responsible for enabling Digital Velocity services and products with a focus on AWS solutions. The Senior Digital Velocity Solutions Advisor is expected to enhance CDW Digital Velocity's presence, market share, and revenue growth in the Digital Velocity market. Specifically, you will support the sales team with full sales lifecycle management through strategic account planning, research, opportunity management, relationship-building, partnering with services teams and OEM vendors, pursuit, and closure. Your skilled experience will enable you to quickly embrace CDW Digital Velocity's integrated sales approach, demonstrating the ability to open and manage opportunities, related to: Identity and Access Management Digital Velocity Program Development Privacy, Risk and Compliance Third-Party Risk Management Threat and Vulnerability Management Cyber Workforce Development Cloud Digital Velocity Secure Infrastructure Physical Digital Velocity Emerging Digital Velocity Technologies What you'll do: Develop and execute successful strategies that expand CDW Digital Velocity's customer base and achieve bookings, revenue, and gross profit targets for AWS services. Establish a detailed, comprehensive understanding of all capabilities, service offerings, value proposition, market positioning, enablement strategy and process, as well as key differentiators. Cultivate productive relationships with key personnel in current and targeted accounts. Identify, engage, qualify, develop, and earn new clients. Manage, support, and grow relationships as part of the extended sales team with prospects and clients as a consultative enabler. Network with a broad range of client organizations and leadership in key fields, including: Information Technology Information Digital Velocity Finance Internal Audit Data Privacy, Compliance, and Legal Enterprise Risk Management Procurement / Supply Chain Management Proactively coordinate with other CDW Digital Velocity resources to drive sales cycles, meet company objectives, and exceed client expectations. These key internal resources include Subject Matter Experts, Practice Leadership, Sales Management and Marketing. Build strong relationships with the partner community to identify opportunities for CDW and those partners. Understand industry landscapes and follow trends that impact our clients' business risk, strategic decision-making, and budget planning and expenditure. Provide accurate sales pipeline updates and forecasts. Proactively populate and maintain all information in Salesforce. What we expect of you: Bachelor's degree and 5+ years of experience identifying opportunities and full lifecycle management for Digital Velocity services and products and/or equivalent experience as a Digital Velocity practitioner. Or, 9+ years of experience identifying opportunities and full lifecycle management for Digital Velocity services and products and/or equivalent experience as a Digital Velocity practitioner. Proven experience selling AWS services at the enterprise level Mastery of at least three of the Digital Velocity focus areas in the Digital Velocity portfolio Experience with enterprise sales, with both strategic planning and day-to-day execution. Proven performance record with demonstrated year-over-year metrics. Successful record of meeting or exceeding sales goals. Ability to take personal ownership of professional goals and achieve financial targets. Strong ambition and sense of urgency. Energetic networker and relationship-builder. Ability to work with and effectively coordinate across extended internal teams and partners. Excellent, professional written and verbal communication and interpersonal skills. Ability to travel as needed for customer meetings and to develop/maintain partner relationships. Pay range: $68,750 - $97,750 depending on experience and skill set Annual bonus target of 66.67% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The primary purpose of this position is to perform technical tasks, which are related to the operation and monitoring of assigned technologies for the managed services customer base in accordance with established procedures, guidelines, schedules, and checklists. What you will do: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements. Completes/ensures completion of daily operational documentation and transfers knowledge to next shift. Provides tier-1 support for incoming calls received via telephone, e-mail, and Web portal. Addresses and resolves problems as appropriate, referencing supplied training material and customer documentation; documents all issues by utilizing appropriate ticketing application; escalates issues to Managed Services Engineers as appropriate. Completes assigned customer workload, including, but not limited to, monitoring and investigating system alerts and events and assigning resources appropriately. Ensures issues are communicated to customers in a timely and effective manner. Interfaces with customers, various managed services staff personnel, and third-party vendors to resolve issues. Analysis - 20% Job Weight Study, interpret, and develop a thorough understanding of incidents, problems, and opportunities through systematic analysis. Regularly review reporting from monitoring and ticket applications. Analyze data to identify trends and opportunities for service improvement. Review operations business processes for ability to address customer needs, identifying areas where processes need to be enhanced or better documented. Design - 10% Job Weight Engineer tactical and strategic solutions that meet or exceed the business need with attention to simplicity of design and ease of use. Use balance of both technical and business acumen to arrive at solutions. Partner with stakeholders on creation/streamlining of support processes. Leadership - 10% Job Weight Enable and Lead Change, Service Recoveries, Projects and/or Co-workers. Engage in communication that drives understanding, alignment and informed decision making. Hold self and others accountable for quality & timeliness of work products. Communicate process changes, customer environment changes, and information on Managed Services projects/initiatives to team members in a clear and timely manner. Ensure understanding, listen to concerns, and relay team feedback to management. Constructively communicate process improvement opportunities such as, but not limited to customer support documentation, support workflows, coverage model changes and implementation of new tools and technology. What we expect of you: Associate Degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field, at least 6 months of Information Technology work experience. This requirement can be fulfilled via completion of the CDW Academy program, OR 2 years college coursework in a technical field, at least 6 months of Information Technology work experience. This requirement can be fulfilled via completion of the CDW Academy program, OR 2 years total Information Technology experience, to include 6 months of Information Technology work experience. This requirement can be fulfilled via completion of the CDW Academy program. The position is part of a 7 day per week, 24 hour per day managed services operations. To provide the required coverage, must be willing to work other shifts including weekends, holidays and overtime. Experience with one or more of the following technologies: IBM Power i (System i) systems and associated peripheral hardware and software Demonstrated ability in the following: Accountability and result oriented. Attention to detail. Collaborating 360 degrees. Adaptability and flexibility in dealing with people and unexpected situations. Multi-tasking and working under minimal supervision. Proficient verbal and written communication skills. Excellent customer service skills. Establishing positive working relationships and working as a team player. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.). Experience in monitoring applications such as ScienceLogic, Nimsoft Unified Management, Automate, or similar. Experience in help desk applications such as ServiceNow, Service Desk Express (SDE), Remedy, Heat, or similar. Experience in a managed services environment, a plus. Pay Range: $24.39/hour - $38.93/hour, depending on experience and skill set. Benefits overview: ***************************** Salary ranges may be subject to geographic differentials #LI-JE2 We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. As a Salesforce Architect, utilize your deep technical expertise in Salesforce, strong leadership skills, and a passion for solving business problems using cutting-edge technology. You will work closely with developers, and clients to ensure seamless integration and alignment of Salesforce solutions with business goals for the U.S. Department of Energy, National Nuclear Security Administration. HOW YOU WILL MAKE AN IMPACT Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing. Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce. Providing technical guidance while being hands on in the creation, maintenance and upgrading CRM platforms, Communities and Sites. Leads technical strategy and design workshops to direct strategy and solution vision. Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding) Contribute in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architecture, applications, and open-source technologies Administer complex configuration, integration, and maintenance of Salesforce. Responsible for contributing to and remediating security documentation and controls to ensure compliance and effectiveness. Making system enhancements and modifications based on evolving business requirements Reviewing and providing feedback on technical implementations and documents and ensures that Salesforce best practices and standards are followed Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders May provide lead and or mentoring of Salesforce Developers on the project. REQUIRED QUALIFICATIONS: Education: BS degree in Computer Science, Engineering or other Information Technology related field. 10+ years of hands-on Salesforce development experience, in Salesforce configuration / customization using Lighting Web Components (LWC), Apex, Visualforce, Triggers, SOQL, SOSL, and AURA, with strong understanding of the Salesforce Security model. 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform. 8+ years of experience with Salesforce in technical consulting capacity. Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud. Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs. Experience implementing multiple Salesforce Project deployments including release and environment management. Knowledge of Salesforce Development Best Practices. Experience leading technical teams and mentoring junior level resources, consultants, and clients. Master-level presentation skills for sharing concepts internally and externally and with both business and technical stakeholders. US Citizenship Required Active Secret Clearance Required Ability to obtain DOE L clearance PREFERRED SKILLS: Hold relevant Salesforce certifications, such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect. Ability to communicate technical material to non-technical audiences. Experience with data migration tools and best practices. Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban. Thorough knowledge of software development through automation tools. Demonstrated effective leadership and analytical skills. Experience in Federal IT systems and development processes. Salesforce certifications in Salesforce Certified Application Architect or System Architect. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Summary: The Services Process Transformation (SPT) team is responsible for designing, testing and implementing changes to processes, technology and organization in order to transform CDW services and drive toward its growth objectives. The Senior Business Analyst, Services Process Transformation role works closely with business leaders, stakeholders and subject matter experts to understand current state processes, validate and quantify the value of the opportunity being assessed, develop a business case around future state recommendations and assist with the implementation of those recommendations. This role performs business and functional requirements gathering, takes part in business solution design and systems analysis. This role also documents, measures and optimizes key business processes from end-to-end. What you will do: Collaborate with stakeholders to clarify, prioritize and validate project requirements and business objectives/goals. Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives Decompose business problems and work with the project team to determine the root cause, provide solution alternatives, and assist in change management activities Engage key stakeholders and subject matter experts to capture pain points/issues Collect data and perform data analysis to support validation of potential opportunity value Create process workflows, identification of bottlenecks and opportunities to improve the process from end-to-end Implement new or revised processes & prove out the value or effectiveness of proposed solutions Perform quantitative & qualitative analysis to help justify the investment necessary to deliver potential solutions. Gather and prepare supporting analysis and design documentation from a business perspective Take part in system test plans and validate that business goals are accomplished Drive alignment of project objectives and solutions to organizational business strategies and objectives Serve as an internal consultant for cross-functional collaboration & knowledge sharing Maintain macro-view of key processes, application platforms and business outcomes Build credibility and trust across stakeholder groups. Develop strong internal relationships with key stakeholders and subject-matter experts across the organization. What we expect of you: Bachelor's degree and 1 years total Information Technology experience OR, 5 years of experience within finance, data analytics, management consulting, business strategy, or process improvement Work experience in process definition including facilitation, process documentation, and process improvement Excellent organizational and time management skills Excellent written and verbal and communication skills with the ability to effectively interact with all stakeholders Strong understanding of financial processes & concepts of a services business Critical thinker & creative problem solver Strong analytical skills Data-driven mindset and approach History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines Critical attention to detail & ability to stay focused on repetitive tasks Proficient in Microsoft Office tools, especially Excel Master's Degree, a plus. Lean Six Sigma Green Belt, a plus. Data science, data analytics or data tools (e.g. Power BI, etc.) experience, a plus. This role requires access to Controlled Unclassified Information (CUI), as well as information subject to U.S. export-control laws such as the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Under these laws and applicable data security requirements in CDW's U.S. government contracts, CDW must assess whether individuals in this role are legally permitted to access export-controlled technical data and certain categories of CUI. After CDW extends a conditional offer of employment, you will be asked to provide information and/or documentation needed to determine whether you are a “U.S. Person” as defined under ITAR (U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) or otherwise eligible for authorized access under applicable federal regulations, including U.S. government contract requirements for restricted or export-controlled CUI and related personnel-screening obligations. Pay range: $ 100,000 - $ 105,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan. Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The AWS Business Development Lead - Public Sector develops and executes upon strategic plans to uncover and expand business opportunities within select agencies or accounts within the assigned business segment (Public Sector Sales). This individual generates new business through various enterprise business development activities including identifying and strategically targeting contracts (BPAs, IDIQs, et al), mentoring inside sales and field sales teams prospecting, networking and building executive-level relationships in targeted agencies and their relevant system integration partners. What you will do: Develop and manage a territory sales strategy (geography and/or market segment) to meet or exceed bookings targets and increase average order sales Support the sales and solutions teams in developing/managing customer opportunity pipelines, coordinating proposal development, and engagement in large customer opportunities. Be lead customer facing resource on RFP/RFI presentation, assisting with creation and execution. Working with supported sales teams, provide weekly/monthly/quarterly opportunity forecasting and visibility activity by keeping a current pipeline using forecasting tools Effectively distinguish CDW software offerings from competitors, offer partner product configuration / pricing / program assistance, and present a well-prepared compelling case to the customer for purchase of CDW software solutions Guide customer through contract licensing and contract management decisions through targeted licensing consultatory. Evangelize and conduct training and sharing of best practices to close software business. Identify selling and marketing tools required to achieve greater sales engagement and close rates. Lead strategic customer conversations around AWS cloud transformation projects, articulating value propositions and migration strategies. Collaborate with technical and solution architects to guide customers through large-scale VMware-to-AWS migration opportunities, ensuring alignment with business outcomes. Demonstrate a strong understanding of Public Sector Contract Vehicles (such as BPAs, IDIQs, GWACs, SEWP, etc) and how they influence government procurement processes for cloud services. What we expect of you: Bachelor's degree or equivalent experience 6+ years of experience selling technology to Public Sector (SLG, EDU and Federal) clients Strong understanding of the Public Sector market Broad exposure and holistic understanding of software solutions. Excellent presentation and communication skills both oral and written using a variety of styles and techniques appropriate to the audience Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines Proven ability to proactively collaborate and build relationships, take initiate, and creatively problem solve History of successfully coordinating complex projects with multiple facets and stakeholders Ability to be discrete and maintain confidentially Applicant should demonstrate solid attention to detail with a penchant for accuracy Highly organized with the ability to coordinate and orchestrate cross-functional teams. Strong analytical and planning skills and creative thinking. Diplomatic persistence High energy and team-oriented candidate. Ability and willingness to travel up to 25% or as needed to other CDW locations or client sites Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. Advanced degree is related field Demonstrated leadership abilities, solid management skills, and success in business development Preferred qualification Understanding of VMware environments and the technical, financial, and operational considerations involved in migrating workloads from VMware to AWS. AWS Cloud Practitioner certification required; advanced AWS certifications a plus Pay range: $65,000 - $94,000 depending on experience and skill set Annual bonus target of 100% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. CDW Campus Interns make a valuable impact at their university without leaving campus. The CDW Campus Intern Program is a dynamic experience that allows students to experience CDW's culture by working with an experienced team of problem solvers that win together. CDW values our coworker's work/life balance and it's reflected by the design of our Campus Intern Program. As a Campus Intern, you will have the flexibility of balancing your academic work load by mapping out your own schedule with no commute. As a Campus Intern, you will directly enhance the technology footprint at your University while gaining customer-facing experience. You are responsible for fostering the connection between IT departments, University Administration and CDW to maximize the student technology experience on campus and ultimately ensure that students get the most out of their college investment. CDW Campus Interns are active year-around working on campus. You will sharpen your communication skills and gain hands-on exposure in a cutting-edge industry by learning beyond the classroom. CDW Campus Interns work directly with a dedicated Intern Program Manager and Sales team receiving 6-weeks paid training and ongoing mentorship. Beyond the formal training, you'll collaborate with the team to learn how to strategically add value to the customer experience. You will receive opportunities to participate in ongoing training over the course of the internship including: Job Shadowing, LiveMeeting, Webinars, Online Training Modules, Vendor-Sponsored Events, and regular conference calls. What you'll do Serve as a liaison between the CDW Sales team, your University and Fortune 500 technology partners Network, build and maintain relationships with our existing customers across various departments on your campus Research technology trends and identify opportunities how CDW can be more strategic on Campus Educate existing customers on the CDW partnership by highlighting the value and expertise offered to the University What we expect from you Sophomore or Junior enrolled in an undergraduate program at the University indicated in job title Effective problem-solving skills, analytical aptitude and the ability to learn quickly Strong organization and time management skills to work in an independent environment Ability to communicate effectively and professionally with all levels of an organization Availability to work on campus for 15-25 hours/week within standard business hours, year-round. Must be authorized to work for CDW in the United States, immigration sponsorship (H1-B, TN, etc.) is not currently available for this position Hourly compensation is $15.85 We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers, which may include, but are not limited to: Enterprise data storage systems, mainframe, midrange, Windows, and/or Unix/Linux systems and associated software; network infrastructure environments; virtualized systems, database systems, and security tools. This position will focus on the operational stability and maintenance of virtualized and physical infrastructure in customer and/or hosted data center environments. What you will do: Provide implementation, upgrades, tuning, back-ups, restores, user management and other technical support services to Managed Services clients to meet their business needs. Follows change control, incident response, and testing processes. Understand and deliver Managed Services offerings as outlined in the CDW Service Descriptions and Service Catalog Provide detailed and effective communication to internal and external customers. Clearly and concisely articulate problems and solutions for issues to clients through various forms of communication. Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met. To provide the required coverage, must be willing to work other shifts including weekends, holidays, and overtime. Participate and lead various client projects intended to continually improve/upgrade technology infrastructures. Review, create and execute test plans to meet project requirements for assigned components. Provide technical solutions to complex hardware/software problems. Design, plan and implement solutions using the latest technology. Conduct throughput analysis, problem solving, root cause analysis, and infrastructure planning. Identify and communicate potential opportunities for cross-selling to the sales team. Provide high quality content deliverables using the appropriate document templates. Ensure solution is implemented as designed to the customer's satisfaction and approval. Ability to follow through with tasks, projects, and troubleshooting. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Perform scopes of work as detailed in implementation plans assigned (system builds, test plans, documentation, training, etc.). Handles several tasks simultaneously (ie: pre-sales, troubleshoots, responds to emergencies). Communicates with Engineering Manager on all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes). Responds to all customers professionally and courteously and relays any customer questions or concerns to manager. Understand SLAs in a production environment and proactively strive to meet the commitments. Collaborate and support cross-functionally with Customer Success, Project Management, R&D, and Sales. Develop, document, maintain and contribute to written proposals, technical documentation, procedures, templates, and training. Review assigned service requests daily, follow up and provide status updates to clients; ensure data pertaining to the status of service request is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog. Works directly with Project Managers to update project plans and communicate project status. Addresses and updates customer incident tickets and change orders, providing internal management and customer account managers with status information. Works with account management personnel to participate on conference calls and perform tasks in support of the client relationship. As requested, assists on pre-sales support activity. Researches and makes recommendations on infrastructure products, services, and standards in support of procurement and development efforts. Mentor and support peers within your team and cross-functionally within CDW. Attends training sessions, and obtains industry related certifications as determined by management. Adheres to time compliance and time entry guidelines. What we expect of you: Bachelor's degree and 3 years of years large-scale, multi-tenant Data Center environment with enterprise-class planning, design, implementation and support experience to include: experience with VMware virtualization technologies and infrastructure; experience with hyper-converged infrastructure, particularly with Nutanix and/or VMware vSAN; and experience with Cisco UCS infrastructure; OR 7 years total IT engineering experience, including 3 years large-scale, multi-tenant Data Center environment with enterprise-class planning, design, implementation and support experience to include: experience with VMware virtualization technologies and infrastructure; experience with hyper-converged infrastructure, particularly with Nutanix and/or VMware vSAN; experience with Cisco UCS infrastructure. Professional experience to include customer service, requirements gathering, task execution, problem solving, sound judgement around crisis escalation. Professional experience in IT dealing with one or more infrastructure solutions supported by the Managed Services practice (Networking Infrastructure, Enterprise Storage, Mainframe, Midrange, Windows, and/or Unix/Linux systems, virtualization technologies, monitoring infrastructure, databases, and/or security tools). Ability to establish customer trust and confidence in the CDW Managed Services knowledge of and concern for customers' business needs. History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines. Ability to perform intermediate root cause analysis. Strong organizational, analytical, and problem-solving skills. Customer Service focused and a high level of professionalism. Ability to consistently follow policies and procedures. Strong communication and documentation skills. Excellent verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders. Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment. Demonstrates ability to work independently and be self-sufficient. Ability to work as a team and provide guidance, mentorship, and support of peers. Must know when to ask for assistance. Must be approachable, teachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment. Must have good time management skills and be able to meet rigid and urgent assignment schedules. Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. Demonstrates ability to develop strong customer relationships and trust to secure future business. Demonstrates ability to achieve high levels of customer satisfaction. Demonstrates and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way. Experience in a large data center environment, a plus. Managed Services experience, a plus. Monitoring experience with Science Logic, a plus. Automation experience with Python, a plus. Pay range: $69,000 - $106,380 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Manager for Integrated Technology Solutions for Microsoft and Collaboration solutions in Small Business leads a high-performing team of Solutions Advisors and Specialists, driving growth through innovation, collaboration, and a strong team culture. This role is pivotal in shaping and accelerating the success of assigned solution disciplines by fostering a dynamic environment where strategic thinking and customer-centric innovation thrive. As a key partner to Sales and the Integrated Technology Solutions leadership team, this individual champions cross-functional alignment and implements scalable processes that empower teams to win together. With a deep understanding of strategic solutions, the Manager oversees the solutions and services business through data-driven insights, operational excellence, and continuous improvement. This leader is accountable for individual and team productivity, and plays a central role in cultivating a culture of trust, creativity, and shared success within the Integrated Technology Solutions for Small Business organization. What you will do Deliver required solutions revenue, gross profit and growth metrics. Align with the strategic objectives, goals and strategies of the Small Business organization. Own and execute the strategy for Microsoft and Collaboration partners to drive key initiatives and campaigns Define, develop and oversee Salesforce standard operating processes, the execution of regular technical training and readiness activities for the Solutions Advisors and Specialists team. Manage team to ensure superior customer experience for each customer. Strong knowledge of Microsoft licensing programs and processes as well as UCaaS/CCaaS partners Create and review monthly performance plans with team members using measurable criteria and input from relevant sources including peers, clients and vendors. Develop and manage annual hiring forecasts, sales projections, and pipeline management. Elevate the technical presales capabilities and expertise level of the team. Monitor and measure performance of Solutions Specialists Advisors and Solutions team. Identify new business opportunities and develop strategies to optimize new potential solutions business. Assist sales team to grow solutions by helping drive customer upsell and cross-sell strategies. Partner and collaborate with internal departments and top partners on campaigns and programs. Travel in-district to visit customers and participate within partner events in market (less than 15% of time) Create team oriented sales environment that rewards success and supports continuous improvement. Effectively communicate up, down and through the organization as required. As a member of the management team, contribute to the strategy and overall management of the Integrated Technology Solutions business. Define, develop and oversee the consistent creation of offering assets used by the Small Business sellers. Proactively build solid business relationships with strategic customers and partners. What we expect of you Minimum basic requirements Bachelor's Degree or equivalent experience Minimum of 3 years management experience with direct reports and 2 years with a successful track record in sales Proven leadership skills Ability to hire, motivate, coach and retain a diverse sales team Strong consultative, solution based selling experience Effective negotiation and closing skills Strong conflict resolution and problem solving skills Must have strong interpersonal skills Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners Adaptable, ability to lead through change Ability to utilize strategic thinking to fulfill long-term company goals Excellent time management skills in order to manage multiple projects and initiatives simultaneously Exceptional attention to detail and follow up skills Ability to share in-depth knowledge of CDW capabilities with customers Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity Must be able to travel up to 15% to customer meetings, events and/or other CDW location Preferred skills, experience, and qualities needed Knowledge of Microsoft licensing programs and hands on experience of working with Microsoft's programs and / or sales teams Experience with Microsoft's New Commerce Experience (NCE) program Internal Applicants: Completed LEAP Pay range: $ 115,500 - $ 132,300 depending on experience and skill set Annual bonus target of 42.86% subject to terms and conditions of plan (70/30 plan) Benefits overview: ***************************** Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. Position Summary The Managing Consultant plans, directs, and coordinates technical activities of designated Adobe Experience Cloud projects and associated personnel, subcontractors, and vendors to ensure that client service delivery is effectively managed on all dimensions: budget, timeline, quality, deliverables/outcomes, teaming/collaboration and updates/communication with a high degree of client satisfaction. Teams with other consulting and sales colleagues to develop a “trusted advisor” relationship with clients with the specific objective of achieving further penetration into accounts and attaining meaningful follow-on sales. The primary purpose of this role is to provide advanced Digital consulting solutions to clients. This role will focus on building software solutions using Adobe Experience Manager (AEM) and related Adobe products that meet the business needs of our clients. This role may perform activities such as architecture definition, component design, component development, systems integration, and testing. Primary Duties & Responsibilities Delivery Regularly serves in the lead consultant role on a project team to provide guidance to other team members. Serve as the technical architect with responsibility for managing client expectations for specific Adobe Experience Cloud projects, while seeking and fostering additional opportunities with clients. As part of this role, performs technical oversight of all deliverables and is responsible for ensuring the technical quality of the deliverables. Identifies all points of contact from the system perspective and establishes contact with necessary stakeholders Reviews business and technical requirements from multiple user areas to ensure compatibility, identify gaps & inconsistencies and eliminate conflicting requirements Understands the business factors and motivators driving technology decisions with clients Participates in determining business requirements, technical requirements, and solution architecture for clients Provides input to final recommendations for technology solutions to meet business requirements Prepares and completes technical design inspection of other team members Gathers feedback and input from team members and works with senior project staff to optimize client relationship and improve quality Consistently achieves outstanding Client Satisfaction results on all consulting engagements Maintains accountability to work estimates and project financials Builds client-focused relationships with clients to identify business challenges Makes recommendations to solve client problems Complies with all time compliance and time entry guidelines Meets billable utilization targets Practice Development: Supports activities that drive practice growth and profitability Pre-Sales Directly interacts with clients, sales personnel, and CDW Presales Architects to identify, qualify, and validate client requirements for technology solutions. Pursuit activities include meeting with C-Suite personnel and creating and delivering presentations to drive Digital and/or Data solutions Creates solution prototypes and POCs that illustrate business value and garner client buy-in Provides technical perspective to ensure a realistic estimation of scope, cost and level of effort for proposal generation Assists with the creation of proposals and contractually sound Statements of Work (SOWs), solution work estimates, and total solution pricing for profitable post-sales delivery integration, implementation and delivery. Provides significant and demonstrated services solution sales to meet practice goals Develops Cost/Benefit Analysis and rationale for large complex projects or programs with input from others on the account team IP Development Provides technical leadership for Adobe Experience Cloud projects, particularly relating to AEM Sites and Assets, but also including typical points of integration such as Adobe Launch, Adobe Analytics, and Adobe Target Conducts research & development work targeted to create frameworks, utilities, or best practices to enhance the efficiency and quality of client delivery efforts Catalogues existing intellectual property (IP), determining strategic areas for IP development (including input into training and education plans), and evangelizing the use of practice IP by delivery teams Contributes and develops best practices, strategies, methodologies and documentation/templates. Occasionally presents externally as a thought leader at a regional level. Staff Oversight Maintains accountability to work estimates and project financials Directly supervises project staff with responsibility for ensuring engagement success and appropriate use of practice tools, methodology, deliverable preparation, and client presentation Leads code or other technical reviews and presents constructive feedback to technical team Mentors less senior personnel and serves as escalation point for their technical related project issues Steps into team leadership roles and empowers others to increase contribution and level of responsibility Training/Certifications - Engages in professional development, including obtaining industry related certifications as directed by management, to maintain continued growth in professional skills and knowledge Administrative Overhead - Responds to email, phone calls promptly, completes time cards in a timely manner, and submits expense reports and status reports as required Basic Qualifications Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field At least eight (8) years related work experience with AEM and other Adobe Experience Cloud products. Other Required Qualifications Ability to lead technical requirements gathering and design sessions with client stakeholders. Participates in requirements gathering activities, examining the entire business application from the business process to the end user. Ability to analyze a client website, identify functionality, and map to candidate components and templates within AEM, distinguishing between existing components that can be used out-of-the-box, existing components that require customization, and new custom components. Leads and coordinates Sprints and Releases based on the priority of client needs. Serve as a trusted advisor to client stakeholders, with responsibility for managing client expectations while seeking out and fostering additional opportunities with clients. Responsible for ensuring the overall delivery of quality on-time deliverables. Demonstrated knowledge, implementation skills, and understanding of the core AEM Sites and Assets stack and AEM architectural concepts. Experience with AEM Sites and Assets administration, upgrades, and migrations. Experience developing custom AEM Sites and Assets components, templates, and workflows. Experience integrating AEM with other Adobe and non-Adobe products. Experience with core frameworks, such as Java EE, Apache, Felix, OSGI, Apache Sling, and Sightly. Experience with calling RESTful services. Demonstrated ability with JavaScript libraries (such as jQuery, React and/or Angular), HTML, CSS, and JavaScript. Demonstrated ability to collaborate effectively with a wide variety of client and CDW team members, including management and technical staff. Demonstrated ability to investigate complex problems where analysis of situations or data requires an in-depth evaluation of variable factors from multiple solutions and/or disciplines. Demonstrated understanding of core business functions of a typical company, and ability to employ step by step logic to solve business problems. Experience as a member of a technical project team, from design through delivery. Experience troubleshooting and identifying potential problems and making appropriate changes as necessary. Experience creating technical documentation and communicating effectively in various written formats. Demonstrated ability to provide guidance and leadership to less experienced technical team members, including delegating technical tasks and at times resolving issues of poor technical execution without escalation. Demonstrated presentation and communication skills, including effectively communicating one-on-one, and in small and large groups, using a variety of presentation methods to sustain the audiences' engagement. Demonstrated time management and organizational skills, including the ability to handle multiple tasks and work on multiple projects simultaneously. Demonstrated ability to establish positive working relationships and conduct complex and important work critical to the organization in a team consulting environment. Preferred Qualifications Consulting experience, especially in an agency or global systems integrator environment. Demonstrated ability to use common Java design patterns and a working knowledge of AEM best practices to create custom templates, components, workflows, and dialogs. Experience with AEM as a Cloud Service. Experience with AEM Edge Delivery Services (Franklin). Experience with configuring and using Cloud Manager for AEM deployments. Experience with AEM Multi Site Manager, AEM Forms, Adobe Campaign and/or Adobe Target. Experience with developing W3C and/or event-driven data layers for integration with Adobe Analytics. Demonstrated knowledge of Java development and deployment tools, such as Eclipse, Maven, and Git. Experience developing systems using Agile methodologies. Experience in documenting user stories, system test scripts, and user acceptance test scripts. Demonstrated knowledge of Business Analysis modeling tools (e.g. Activity Diagrams, Process Flows, State Diagrams). Certifications in relevant areas of specialty, such as: AEM Certified Master - Architect AEM Certified Expert - Developer AEM Certified Expert - Dev/Ops Engineer Pay range: $139,000 - $176,000, depending on experience and skill set Annual bonus target of $15,000 subject to terms and conditions of plan Benefits overview: ***************************** Salary ranges may be subject to geographic differentials Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape. Equal Opportunity Employer, including disability and protected veteran status Benefits overview: *****************************