Customer Service Representative jobs at CEFCO Convenience Stores - 1962 jobs

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and complaints from all areas of DriveTime, encompassing a range of situations that customers encounter both pre and post-sale. Our Customer Success Advisors' see each case through to completion by proactively working with the customer to find the best possible solution for all parties. In long, some other responsibilities include: Responding to inquiries and complaints promptly through proactive follow up. Interacting with customers through multiple means of communication, including phones, text, and social media. Communicating with all lines of the business to properly research customer concerns. Attention to detail to ensure accurate representation of their cases. Problem solving with autonomy to offer assistance when appropriate. Effectively managing customer conflict while under pressure. Showing empathy and understanding for the customer's situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations. Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements. Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process. So, What Kind of Folks Are We Looking for? Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded, and proactive approach to thinking. Passionate and goal oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Levelheaded. You will need the ability to maintain personal composure when confronted with a difficult situation. Self-starter. You will be provided all the tools to succeed, but it's up to you to take advantage of them. The Specifics. High School Diploma or GED required. Bachelor's degree or equivalent experience preferred. Hybrid role with opportunity to work from home in an approved location once training is completed Must be comfortable working on site as needed and have availability weekdays from 7am-4pm. Spanish Speaking a Plus! So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the cornerstone of business - we invite you to grow your career with us. The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary. Roles and Responsibilities: Provide first-level assessment, support, and resolution of issues. Answer inbound calls regarding e-comm orders, parts orders, and repair requests in a fast-paced environment. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Handle dispute escalation in accordance to existing policies and procedures Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Keep detailed records of customer interactions and transactions, recording inquiries, complaints, and comments, as well as actions taken. Attend mandatory monthly training/department meetings before/after scheduled work time to stay updated on product or company policy changes. Requirements: Experience in a remote and fast-paced environment Minimum of 3 years of service-related experience in a call center environment Must have the ability to learn systems and multi-task by navigating multiple windows to obtain and update necessary information while assisting customers Basic knowledge of Microsoft Suite is required, including Outlook, Word, Excel, OneNote Must be able to work mandatory OT during peak seasons or as required SAP experience is a plus Automatic Call Distributor (ACD) system experience is a plus Bilingual is a plus (Spanish) The hourly rate for this position is $18.50. This position role enjoys access to 401(k), Employee Assistance Program, and Watch Accommodations/Discounts! DIRECT APPLICANTS ONLY - NO AGENCIES Movado Group, Inc. designs, sources, and distributes MOVADO , MVMT , OLIVIA BURTON , EBEL , CONCORD , COACH , TOMMY HILFIGER , HUGO BOSS , LACOSTE , and CALVIN KLEIN watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. #ZR Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary. Roles and Responsibilities: Provide first-level assessment, support, and resolution of issues. Answer inbound calls regarding product orders, E-comm orders, parts orders, and repair requests in a fast-paced environment. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Handle dispute escalation in accordance with existing policies and procedures Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Keep detailed records of customer interactions and transactions, recording inquiries, complaints, and comments, as well as actions taken. Attend mandatory monthly training/department meetings before/after scheduled work time to stay updated on product or company policy changes. Requirements: Experience in a remote and fast-paced environment Minimum of 3 years of service-related experience in a call center environment Must have the ability to learn systems and multi-task by navigating multiple windows to obtain and update necessary information while assisting customers Basic knowledge of Microsoft Suite is required, including Outlook, Word, Excel, OneNote Must be able to work mandatory OT during peak seasons or as required SAP experience is a plus Bilingual is a plus (Spanish) The hourly rate for this position is $18.50. As a benefit eligible position, this role enjoys access to our medical plans, dental plans, vision plan, Life Insurance, Accidental Dismemberment & Death Insurance, Tuition Reimbursement program, 401(k), Short-Term Disability, Long-Term Disability, Parental Leave, Legal Plan, Employee Assistance Program, Pet Insurance, Flexible Spending Account, Critical Illness Insurance, Watch Accommodations/Discounts, Paid Time Off and Company Paid Holidays. DIRECT APPLICANTS ONLY - NO AGENCIES Movado Group, Inc. designs, sources, and distributes MOVADO , MVMT , OLIVIA BURTON , EBEL , CONCORD , COACH , TOMMY HILFIGER , HUGO BOSS , LACOSTE , and CALVIN KLEIN watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. #ZR #LI-MP1 Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in NY! Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: * Respond to inbound calls from existing customers * Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. * Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy * Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: * You can multitask and manage multiple competing priorities * You are passionate about helping others * Has 2+ years of experience working in a call center environment Compensation and perks: * Hourly wage: $19.00 - 21.00 * We will pay for your P&C license (expected within 60 days after starting) * Medical, dental, vision insurance, 401K match * Ability to work remotely (we provide work equipment) * Ongoing training and mentorship from our leadership team * An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ******************* The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in New England. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in TX. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.

Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner. Job Summary: Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources. Responsibilities Job Duties: Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members. Understand, master and gain efficiency in systems leveraged by the Help Desk. Provide Help Desk resolution of customer service issues to insure complete client satisfaction. Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. Assist with and adopt readiness for the startup of new clients including new group enrollments, changes, and deletions. Assist with on-site client orientation, health fairs and business conferences as needed. Assist with on-site resolution of customer service issues to clients as needed. Performs office duties as needed (includes copying, collating, mailings, filing, credit cards) Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications Attendance Requirements: Must be available, and on time for scheduled work shifts. Educational Requirements: Preferred: High School Diploma or GED, or equivalent experience Experience: Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific positio Required Training: HIPAA Privacy Course HIPAA Security Course Job Skill Requirements: Exceptional phone and listening skills. Exceptional written and verbal communication skills Preferred PC skills including Microsoft Office Compensation $15.00-15.58 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

* Take customer calls and provide accurate, satisfactory answers to their queries and concerns * Reserve appointments for the guest at their preferred location * Call clients and customers to inform them about the company's new products & services * Guide callers through troubleshooting, navigating the company site or using the products or services * Review customer or client accounts, providing updates and information * Collaborate with other call center professionals to improve customer service * Marketing job duties as required Requirements * Strong communication, both written and verbal * Great active listening skills * Exceptional interpersonal and rapport building skills * A patient and empathetic attitude * Strong time management and organizational skills * Adaptability and flexibility * Comfortable working in fast-paced environments * Troubleshooting skills, either basic or advanced, depending on the role and industry * Computer literacy * Phone skills, including familiarity with complex or multi-line phone systems * In-depth knowledge of a company's products and/or services * Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! * Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. * Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! * Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! * Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS * Education: High school diploma or an equivalent combination of education and experience. * Must have or have the ability to acquire automotive knowledge in all supported vehicles. * Excellent sales ability and some product knowledge or ability to learn. * Ability to maintain attendance as defined by company policy. * Ability to maintain professionalism and use tact when dealing with difficult customers. * Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) * Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. * Excellent organizational skills with the ability to handle multiple tasks simultaneously. * Oral and written communication, interpersonal skills. * Ability to prioritize workload and meet deadlines. * Upon hire, successful completion of the Turn5 sales new hire training program. * Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT * Bi-lingual a plus PERKS & BENEFITS * Health Insurance: Medical, dental, and vision coverage * Financial: 401(k)/Roth plans with generous company match! * Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements * Automotive Enthusiast Program: * Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. * Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. * Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. * Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES * Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. * Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. * Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. * Uses excitement and product knowledge to sell automotive accessories. * Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. * Builds rapport with customers to foster repeat business up to and including service-related issues. * Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. * Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). * Answers questions/educates customers, providing purchasing suggestions as necessary. * Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. * Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. * Notifies Sales leadership team of trends or problems encountered. * Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. * Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) * Visual and hearing capability. * Ability to sit for long periods of time. * Ability to maintain attendance as defined by company policy. * Ability to work under pressure to meet strict deadlines. * Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. * Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. * Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! * Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. * Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! * Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! * Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS * Education: High school diploma or an equivalent combination of education and experience. * Must have or have the ability to acquire automotive knowledge in all supported vehicles. * Excellent sales ability and some product knowledge or ability to learn. * Ability to maintain attendance as defined by company policy. * Ability to maintain professionalism and use tact when dealing with difficult customers. * Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) * Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. * Excellent organizational skills with the ability to handle multiple tasks simultaneously. * Oral and written communication, interpersonal skills. * Ability to prioritize workload and meet deadlines. * Upon hire, successful completion of the Turn5 sales new hire training program. * Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT * Bi-lingual a plus PERKS & BENEFITS * Health Insurance: Medical, dental, and vision coverage * Financial: 401(k)/Roth plans with generous company match! * Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements * Automotive Enthusiast Program: * Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. * Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. * Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. * Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES * Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. * Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. * Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. * Uses excitement and product knowledge to sell automotive accessories. * Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. * Builds rapport with customers to foster repeat business up to and including service-related issues. * Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. * Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). * Answers questions/educates customers, providing purchasing suggestions as necessary. * Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. * Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. * Notifies Sales leadership team of trends or problems encountered. * Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. * Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) * Visual and hearing capability. * Ability to sit for long periods of time. * Ability to maintain attendance as defined by company policy. * Ability to work under pressure to meet strict deadlines. * Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. * Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. * Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25

Customer Service Associate Job title: Customer Service Associate Job type: Full Time Hours of Operation: 4 days - 10 hours shifts (schedule varies based on business needs) The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level. Job Summary: JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity. Key Responsibilities: Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions. Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner. New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information. Account Updates: Update customer account information as needed, ensuring data accuracy and integrity. Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance. Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction. Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers. Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions. Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries. Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences. Core Skills: Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service. Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently. Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed. Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions. Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns. Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone. Preferred Skills: Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns. Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions. Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude. Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations. Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly. Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service. What We Offer: JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.

Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Oakwood Village, OH Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace #JLAS250