What does a Cell Phone Technician do?

Cell phone technician responsibilities
Here are examples of responsibilities from real cell phone technician resumes:
- Manage configurations, deployment, installation, maintenance, and upgrade of Cisco VoIP phones and soft phones.
- know how to fix all kinds of cellphone iphone android htc etc ..... laptop desktop ...
- Repair disabled phone lines throughout campus.instal Voice over IP phones for LSU professors and employees.
- Repair multiple apple and android devicesreplace charge ports, screens, and heaphone jacksplace orders for OEM replacement parts
- Maintain, troubleshoot and upgrade cell site equipment, perform drive tests and other measurements for cell sites.
- Install various equipment, cabinetry, duct work for HVAC and electrical systems prior to shelter finish work and completion.
- Install Cisco SIAD routers for LTE.
- support for windows network on campus.
- Perform software upgrade of Nortel MTX.
- Clean and repair different types of smartphones.
- Wire and troubleshot T1 digital data lines.
- Add new BTS hardware and provision settings.
- Run FCC quarterly test to ensure frequency.
- Can use any version of windows operating systems.
- Repair iPhone screens, charging ports, etc.
Cell phone technician skills and personality traits
We calculated that 25% of Cell Phone Technicians are proficient in Customer Service, LCD, and Tablets. They’re also known for soft skills such as Color vision, Mechanical skills, and Customer-service skills.
We break down the percentage of Cell Phone Technicians that have these skills listed on their resume here:
- Customer Service, 25%
Perform customer service responsibilities such answering customer questions or concerns in person or via telephone.
- LCD, 12%
Performed fundamental soldering, replaced components, USB connectors, LCD's, Vibe Motors and assorted components as needed.
- Tablets, 8%
Level 2 and 3 repair to component level of cell phones, PDA's tablets and computer modems.
- Cell Phone Repair, 6%
Provided professional and experienced cell phone repair.
- Electronic Devices, 5%
Programmed electronic devices via computer and manually.
- Android, 4%
Trained employees on modifying Android software to be used on different wireless carriers.
Common skills that a cell phone technician uses to do their job include "customer service," "lcd," and "tablets." You can find details on the most important cell phone technician responsibilities below.
Color vision. One of the key soft skills for a cell phone technician to have is color vision. You can see how this relates to what cell phone technicians do because "telecom technicians work with color-coded wires, and they need to be able to tell them apart." Additionally, a cell phone technician resume shows how cell phone technicians use color vision: "buried telephone lines for new houses in new subdivision. "
Mechanical skills. Another soft skill that's essential for fulfilling cell phone technician duties is mechanical skills. The role rewards competence in this skill because "telecom technicians must be familiar with the devices they install and repair, with their internal parts, and with the appropriate tools needed to use, install, or fix them." According to a cell phone technician resume, here's how cell phone technicians can utilize mechanical skills in their job responsibilities: "repaired broken cell phones, surface mount soldering and mechanical assembly"
Customer-service skills. cell phone technicians are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to cell phone technician responsibilities, because "telecom technicians who work in customers’ homes and offices should be friendly and polite." A cell phone technician resume example shows how customer-service skills is used in the workplace: "utilized different computer systems for inventory and customer support purposes. "
Dexterity. For certain cell phone technician responsibilities to be completed, the job requires competence in "dexterity." The day-to-day duties of a cell phone technician rely on this skill, as "telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination." For example, this snippet was taken directly from a resume about how this skill applies to what cell phone technicians do: "receive, diagnose, repair, refurbish, upgrade and or dispose of all cellular mobile telecommunications handsets. "
Troubleshooting skills. Another crucial skill for a cell phone technician to carry out their responsibilities is "troubleshooting skills." A big part of what cell phone technicians relies on this skill, since "telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent." How this skill relates to cell phone technician duties can be seen in an example from a cell phone technician resume snippet: "trained in repair, troubleshooting, testing, and refurbishment of cdma, tdma, and gsm cell phones. "
The three companies that hire the most cell phone technicians are:
- Assurant25 cell phone technicians jobs
- Batteries Plus Bulbs4 cell phone technicians jobs
- uBreakiFix2 cell phone technicians jobs
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Cell phone technician vs. Tower climber
Tower Climbers are professionals who are responsible for performing comprehensive installations, inspections, and maintenance on cell towers, self-supporting towers, and other tower transmitter systems. These climbers are required to complete tower safety courses so that they can climb communication towers to assist crews in repairing and inspecting communication boxes. They must operate heavy equipment to prepare sites for the construction and erection of communication towers. Tower Climbers should also guarantee the safety of their crews during extreme weather conditions by following company policies and procedures.
These skill sets are where the common ground ends though. The responsibilities of a cell phone technician are more likely to require skills like "customer service," "lcd," "tablets," and "cell phone repair." On the other hand, a job as a tower climber requires skills like "cpr," "osha," "broadband," and "safety equipment." As you can see, what employees do in each career varies considerably.
Tower climbers really shine in the telecommunication industry with an average salary of $46,623. Comparatively, cell phone technicians tend to make the most money in the manufacturing industry with an average salary of $44,707.On average, tower climbers reach similar levels of education than cell phone technicians. Tower climbers are 1.0% less likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.Cell phone technician vs. Equipment installer
A tower hand is an individual who climbs towers or poles to install, repair, and perform routine maintenance on electrical equipment. Tower hands are required to climb up very tall structures to perform maintenance on equipment such as power lines, cell tower components, or radio antenna equipment. They must perform audits on their climbing equipment so that they can determine the quality of their equipment as well as avoid defects. Tower hands must be competent climbers so that they can safely climb towers while carrying heavy equipment.
In addition to the difference in salary, there are some other key differences worth noting. For example, cell phone technician responsibilities are more likely to require skills like "customer service," "lcd," "tablets," and "cell phone repair." Meanwhile, an equipment installer has duties that require skills in areas such as "plumbing," "hand tools," "hvac," and "electrical equipment." These differences highlight just how different the day-to-day in each role looks.
Equipment installers may earn a lower salary than cell phone technicians, but equipment installers earn the most pay in the telecommunication industry with an average salary of $44,418. On the other hand, cell phone technicians receive higher pay in the manufacturing industry, where they earn an average salary of $44,707.equipment installers earn similar levels of education than cell phone technicians in general. They're 0.2% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.Cell phone technician vs. Systems installer
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a cell phone technician is likely to be skilled in "customer service," "lcd," "tablets," and "cell phone repair," while a typical systems installer is skilled in "hvac," "telephone systems," "fiber optic cables," and "fire alarms."
Systems installers earn the highest salary when working in the telecommunication industry, where they receive an average salary of $52,453. Comparatively, cell phone technicians have the highest earning potential in the manufacturing industry, with an average salary of $44,707.Most systems installers achieve a similar degree level compared to cell phone technicians. For example, they're 1.9% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Cell phone technician vs. Tower hand
Types of cell phone technician
Updated January 8, 2025