Customer Experience Professionals handle customers questions and concerns using discretion and independent judgment regarding projects or other related issues. Additionally, they maintain customer electronic and physical files.
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Address and respond to any customer questions or concerns regarding project status or other related issues. Maintain customer files both physically and electronically.
Answers telephones promptly and courteously and receive and process authorized orders/changes/returns directly from the customer according to established company policies and procedures.
Provide standard information regarding service options, charges, billing, and contract parameters.
Work closely with production staff and external vendors to communicate customer information concerning guidelines and production schedules.
Work with Sales team to process new part number and quote requests, complete forecasts and identify prospects, submitting quote letters to customers and communicating customer issues.
Using discretion and judgment, receive and respond professionally and courteously to all customer inquiries regarding service level changes, order status, customer disputes, billing questions, cancelations, product knowledge requests, and prospect requests.
Enter and prepare all paperwork for shipping department and Plant/Site Manager and general daily invoices for customers.
Coordinate with production to ensure scheduling is maximized and all deliveries are on time.
Manage and maintain assigned customer inventories including reviewing stocks and placing orders and shipments.
Perform regular touch calls to customers to obtain information, develop customer trust, and generate possible new orders.
Maintaining customer profiles, assigned files and computer records including pricing information, phone lists, purchase order requisitions and receipts, quote log for Technical Centers.
Ensure customer concerns are understood and clearly explain resolution to the customer.
Works closely and effectively with the credit department to resolve disputed credit items and investigate
Maintain a positive work atmosphere with a culture of respect for others.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc company focus areas - Safety, Financial, Customer and People.
Perform other incidental and related duties as requires and assigned.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
Associates Degree in business or 2 years of experience in a business-to-business manufacturing environment.
Knowledge and Skill Requirements
CORE COMPETENCIES
Initiative: Identifies problems and acts in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts.
Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.
Ethics, Values, and Integrity: Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
KNOWLEDGE
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics: Knowledge of computer hardware and software, including applications.
SKILLS
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Mathematics: Using mathematics to solve problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Time Management: Managing one's own time and the time of others.
Service Orientation: Actively looking for ways to help people.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
ABILITIES
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Position Requirements and Qualifications
Minimum of two years of job-related experience.
Software Skills Required
MS Excel
Advanced level computer proficiency in Microsoft Excel is required. Specifically, knowledge and demonstrated experience in working with large quantities of data using multifaceted functions such as PivotTables, complex formulas, data linking and protection, configuration, tables, and charts, etc.
Great Plains
Internet
MS Word
MS Outlook
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$31k-41k yearly est. 7d ago
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Customer Exp Manager
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
The customer manager position is responsible for planning and coordinate the operations of the Customer Experience department and supporting all Cellofoam North America Inc. manufacturing facilities. Additionally, the position is responsible for assisting the manager with development, analyses and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs.
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Manage, train, and develop the activities directly related to the Customer Experience department.
Develop or update procedures, policies, or standards.
Identify system and workflow improvements to enhance the team's efficiency.
Work with CET team to help streamline, develop, and implement new and existing processes.
Manage workflow and assist team with scheduling through customer experience team to ensure all work is completed in a timely manner.
Manage teammates to ensure all month end deadlines are complete for billing and consignment inventories.
Participate in all morning production calls to ensure proper communication and resolution of issues.
Interpret and communicate work procedures and company policies to staff.
Evaluate employees' job performance and conformance to company policy and recommend appropriate personnel action.
Manage the work of customer service employees and team leads to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Interview and assist in making hiring decisions of customer service personnel.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Implement corporate or departmental policies, procedures, and service standards in conjunction.
Coordinate activities with other personnel or with other work units or departments.
Make recommendations concerning such issues as staffing decisions or procedural changes.
Consult with other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Protect organization's value by keeping information confidential.
Perform other incidental and related duties as required and assigned.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High School/GED
4-year degree in Business or other related discipline (equivalent work experience may be considered in lieu of degree)
Knowledge and Skill Requirements
CORE COMPETENCIES
Initiative: Identifies problems and acts considering this identification to address current or future problems. Proactively does things and does not simply think about future actions.
Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts.
Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.
Ethics, Values, and Integrity: Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
KNOWLEDGE
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics: Knowledge of computer hardware and software, including applications.
SKILLS
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Negotiation: Bringing others together and trying to reconcile differences.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Instructing: Teaching others how to do something.
Mathematics: Using mathematics to solve problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one's own time and the time of others.
Service Orientation: Actively looking for ways to help people.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics: Knowledge of computer hardware and software, including applications.
SKILLS
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Negotiation: Bringing others together and trying to reconcile differences.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Instructing: Teaching others how to do something.
Mathematics: Using mathematics to solve problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one's own time and the time of others.
Service Orientation: Actively looking for ways to help people.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
ABILITIES
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Position Requirements and Qualifications
Minimum of two years of job-related experience
Software Skills Required
MS Excel
Great Plains
Internet
MS Word
MS Outlook
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$30k-41k yearly est. 7d ago
Maintenance Supervisor - Weekends
Mi Windows and Doors 4.4
Nokomis, FL job
Pay Range: $67,000 - $90,000 depending on relevant experience and qualifications
Work schedule: Friday - Sunday 5:00am - 5:00pm
MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. We are looking for a Night Shift Maintenance Supervisor for our PGTI North Venice, FL location.
This position is responsible for researching, planning, and coordinating electrical and mechanical services for building facilities, grounds and production machinery.
Responsibilities
Lead a team of maintenance team members.
Interview, hire, and evaluate department personnel.
Develop, schedule and control a preventive maintenance program to maintain production machinery and equipment in proper working condition.
Plan and maintain a continual work schedule for department personnel.
Supervise and coordinate activities of workers engaged in maintenance - electrical, mechanical and tooling operations.
Inspect jobs in progress and at completion to ensure that standards of workmanship and safety are maintained.
Ensure proper maintenance of facility machinery and building.
Arrange or provide training as required.
Maintain inventories of maintenance material, supplies and repair parts at required levels through inventory control and purchase requisition procedures.
Recommend, plan, and implement equipment needs to improve production efficiency and/or achieve cost reduction; support tool/equipment design and fabrication for reprocessing projects.
Work with engineering on electrical and mechanical equipment layouts and the modification of facilities within the plant.
Ensure that high standards of safety are developed, met and maintained to include Lock-Out/Tag-Out procedures, start-up/shut-down procedures, confined space training, etc. arranging or providing training as required.
Identify maintenance issues, troubleshoot problems, and recommend solutions for equipment and building systems.
Support and facilitate various TPM pillars like Autonomous Maintenance, Focused Improvement, and Planned Maintenance.
Identify areas for improvement, develop action plans, and lead teams to implement solutions that drive efficiency and reduce waste.
Track key performance indicators (KPIs) related to TPM and CI, analyzing results, and making data-driven decisions to improve performance.
Foster a culture where employees are actively engaged in identifying and implementing improvements, and where TPM and CI are embraced as a way of working.
Secure equipment bids and make recommendations for purchase when replacement or new equipment is required.
Maintain roster of satisfactorily performing outside contractors who may be needed for special maintenance jobs.
Participate in the development of policies and procedures related to maintenance and safety.
Participate in the annual budget preparation.
Serve or designate representatives to various cross-functional work teams or Strategic Action Plans.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree in a related field preferred
Two or more years' experience in supervisory positions utilizing a combination of technical, managerial and financial expertise.
Minimum five years of maintenance experience in Industrial/Manufacturing industry
Thorough knowledge of OSHA regulations related to plant operations and maintenance
Building and leading teams, understanding business acumen and finances
Must have mathematical skills necessary to understand maintenance projects, including the ability to read blueprints and schematics.
Highly skilled in troubleshooting Electronics in Industrial Equipment and Automation
Ability to adapt to rapid changes with workload and projects
Ability to work safely, individually and with team members.
Must have excellent skills in coordinating efforts of diverse personnel.
Ability to travel occasionally (domestic).
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent walking, standing, climbing, stooping, kneeling, crouching, crawling, and balancing.
Frequent use of eye, hand, and finger coordination enabling the use of machinery.
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$67k-90k yearly 12d ago
Dispatcher Field Service
Mi Windows and Doors 4.4
Tampa, FL job
Dispatcher - Window and Door Field Service in Tampa, FL.
Schedule: Monday thru Friday from 7:30 to 4:00 ;
Compensation Range: $ - $ (depending on experience)
As a Dispatcher - Window and Door Field Service, at PGT Innovation (Part of MITER Brands) you'll play a key role in coordinating service technicians and ensuring timely, efficient, and high-quality service delivery. You'll manage scheduling, communication, and logistics to support our commitment to customer satisfaction and operational excellence.
🏢 Join MITER Brands™ - Where Innovation Meets Craftsmanship. MITER Brands™ is more than a window and door manufacturer-we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGTI, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country.
Responsibilities
Receive service requests from processors and determine technician needs.
Scheduling appropriate service techs and coordinate multi-tech jobs.
Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers.
Communicate with techs regarding job outcomes, site issues, and part orders.
Monitor techs' time off, redirected time, and cross-area support.
Request parts, close services, and balance workloads across teams.
Identify root causes and prioritize tasks effectively.
Qualifications
Strong organizational and communication skills
Proficiency with Outlook and scheduling tools
Ability to work independently and collaboratively
Office-Based Frequent sitting, walking, and standing in a typical office setting.
Manual Dexterity Regular use of hands and fingers for office equipment.
Communication Oral and auditory capacity for phone and in-person interactions.
Attendance Consistent daily presence required to maintain service levels.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$29k-35k yearly est. 18d ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Fort Lauderdale, FL job
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$38k-44k yearly est. 12d ago
Maintenance Tech - B Shift
Mi Windows and Doors 4.4
Fort Myers, FL job
We are currently seeking a skilled maintenance tech to join our team in Fort Myers. A successful candidate will bring a strong mechanical and electrical background, excellent communication skills, eagerness to move into a higher-level position, and experience in a manufacturing plant. Our company offers a competitive hourly rate and overtime, favorable benefits, opportunities for advancement, great culture, and strong leadership.
POSITION - Maintenance Tech - Manufacturing Plant
LOCATION - Fort Myers, Florida
HOURLY RATE - $ - $ - Plus $ per hour for SD
SHIFT - 6pm to 4am - B Shift - Monday - Thursday
JOB RESPONSIBILITIES:
- Performs all work in accordance with established safety procedures.
- Administers general preventative maintenance duties utilizing the maintenance system.
- Detects malfunctions in machinery, diagnoses problems and repairs machinery and equipment.
- Ability to work independently and safely with limited supervision.
- Dismantles defective machines and equipment and installs new or repaired parts.
- Maintains and troubleshoots frame welders, automated and manual lines ( rollers, belts, motors, and chains), facility equipment such as lighting, air compressor, overhead doors, etc.
- Lubricate and clean parts and equipment to ensure proper operation.
- Regular and dependable attendance and punctuality, including Ability to work flexible hours and adapt to changing work requirements.
- Keep work area in a clean and orderly condition.
- Using MIG and TIG welding tools and techniques to repair and maintain equipment.
- May be required to perform other maintenance duties and functions or assist in other departments as needed depending on the needs of the business.JOB QUALIFICATIONS:
- High school diploma or general education degree (GED).
- Minimum three years of experience in manufacturing equipment maintenance.
- Knowledge of electrical/electronic, mechanic, pneumatic systems.
- Experience in operating a variety of hand tools and equipment.
- MIG and TIG welding experience
- Must actively participate as a member of the team and be willing to maintain high levels of productivity, occasionally sustaining longer working hours when necessary.
- Attention to detail and established procedures, along with being well organized.
- Solid English language, reading and writing skills.
- Solid math and computation skills.
- Must have a valid Driver License and pass any required MVR and background checks.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$34k-45k yearly est. 8d ago
Material Handler I
Cellofoam North America 3.6
Cellofoam North America job in Gainesville, GA
Responsible for supplying materials required for packaging lines, keeping press floor clear and organized, insure proper packaging of product, and daily warehouse support for production.
Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Maintain pace to meet accepted production standards.
Package and label products to meet customer requirements.
Assist with loading and unloading of finished goods and supplies.
Follow daily warehouse schedule and support as required; organize and keep product in specific locations.
Perform daily forklift inspections.
Cover production lines during breaks and lunched to relieve packers.
Perform other production duties as requested by supervisor.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High school diploma or equivalent.
Prior experience in a manufacturing/industrial environment; minimum of 1 year experience preferred.
Must be Forklift certified
Knowledge and Skill Requirements
Flexible schedule and ability to work weekends
Good communication and organizational skills. Attention to details.
Ability to work in a team environment.
Position Requirements and Qualifications
Must be able to lift 30-50 lbs.
Good manual dexterity and hand-eye coordination.
Ability to operate a forklift properly and safely.
Software Skills Required
Basic knowledge of computer data entry (Excel spreadsheets)
Other Information
Flexibility in working hours to include nights, weekends and holidays as required if necessary.
Overtime work may be required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$29k-36k yearly est. 8d ago
Marketing Coordinator
Cellofoam North America 3.6
Cellofoam North America job in Gainesville, GA
The Marketing Coordinator at Cellofoam North America Inc. will be a career starting position, providing continuous support to the Corporate Marketing Manager.
Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Assist corporate marketing manager in all marketing functions as needed and directed.
Conduct market research on potential prospects, current customer base, and competitors to understand market trends.
Day-to-day administrative tasks to operationalize the marketing department.
Ability to handle time-sensitive requests in a fast-paced environment.
Minimal design experience of marketing tools, including brochures and print ads.
Provide administrative support such as scheduling external printing and placing orders for several swag items.
Submit purchase orders to accounting on behalf of the marketing department. (Training supplied by Cellofoam North America Inc. upon hiring)
Maintain and update website content. (Training supplied by Cellofoam North America Inc. upon hiring)
Create and cultivate social media platforms on behalf of the company.
Track online marketing efforts, including email and social media campaigns
Monitor customer feedback and online testimonials.
Perform other incidental and related duties as requires and assigned.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Support marketing initiatives by producing graphics and materials in Canva.
Manage end-to-end tradeshow logistics such as registration, travel coordination, booth setup, material shipment, and post-show follow-up to ensure smooth event execution.
Create and distribute email campaigns through Constant Contact, ensuring accurate content, proper formatting, and brand consistency across all communications
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
Bachelor's degree in Marketing, Communications, Public Relations, or another related field.
1-2 years of internship or entry-level Marketing experience preferred but not required.
Knowledge and Skill Requirements
Strong communication and organizational skills required.
Social Media familiarity required.
Creative and motivated.
Ability to work independently.
This is a full-time position. Days and hours of work are Monday through Friday, with occasional weekend travel.
May be required to travel during the business day, although some out-of-area overnight travel may be required.
People oriented and results driven.
Excellent active listening and presentation skills.
Competence to build interpersonal relationships at all levels of the organization.
Ability to use computer for entering and retrieving data.
Ability to work in office/manufacturing environment.
Action Oriented- Self-motivated & directed and disciplined, meets deadlines, detailed orientated, time management and strong work ethic / do whatever it takes.
Business and Organizational Expertise - Understand how business functions, adheres to corporate policies, and understands business & engineering trends.
Attitude - Self Motivated, takes Ownership and Accountability, Continuous Improvement, and Goal Oriented.
Ethics, Values, and Integrity - Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
Customer Focused - Dedicated to developing mutual beneficial business relationships that focus on servicing the customer. - Making it easy for the customer to do business with Cellofoam North America Inc.
Results - Consistently exceeds Safety, profitability, and is consistently a top performer.
Other Information
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to stand; walk, bend; use hands to finger, handle, or feel; reach with hands and arms; talk and hear.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$45k-59k yearly est. 7d ago
Sales Representative Packaging Products
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
Cellofoam North America Inc. is an industry leading plastics manufacturing and service company. We manufacture a uniquely diverse portfolio of proprietary and custom products to serve an ever expanding and diverse market base. Cellofoam North America Inc. has been built on a vision for new business opportunities and executing those opportunities by re-investing internally and through acquisitions.
Our company is seeking talented, energetic and self-motivated individuals to join our building products sales team in the following markets:
Oklahoma, Arkansas, Indiana, Ohio and Philadelphia.
The qualified candidate will have 3 years of related sales experience and will be primarily responsible for developing target accounts and maintaining and driving new business within the designated territory. This role plays a significant impact on our continued success. For ambitious candidates, there is abundant opportunity for professional and personal growth.
We offer a base salary commensurate with related experience, commissioned compensation plan, benefits that include medical, dental, vision and 401(K), a company vehicle or automobile allowance and PTO.
Duties and Responsibilities for the Sales Representative:
Prospect, research and build relationships with new clients.
Identify growth opportunities within territory through cold calling, call reports, account plans and collaboration within the sales team to insure growth attainment.
Grow current business by presenting new products.
Operate as the lead point of contact for any and all matters specific to customers within the sales territory.
Client account management to include communications related to service delivery and trouble-shooting for project issues.
Forecast sales targets and track activity.
Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
Remains current and professional in industry trends.
Prepare and maintain strategic account plans.
Develop and actively maintain project and sales funnel.
Travel is required.
Education, Knowledge and Skill:
College Degree preferred or equivalent of education and industry experience.
3+ years of experience in the building products industry is preferred.
Knowledge of ridged insulation applications used in the building products industry or the commercial roofing market is a plus.
Strong networking, communication and relationship building skills.
Highly motivated, enthusiastic, dependable and persistent personality.
Ability to thrive in a fast-paced environment.
Must have a strong commitment to achieve company sales goals.
Excellent oral and written communication skills combined with strong presentation competencies and ability to communicate value to all levels within a customer's organization.
Excellent organizational skills with a high degree of accuracy and attention to detail.
Ability to successfully interact with all organizational levels.
Working knowledge of Microsoft Office, Internet and possess excellent phone and email communication skills.
Proficient in English (Bilingual in Spanish is a plus.)
EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristics protected by law.
$41k-61k yearly est. 60d+ ago
Cost Specialist
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
The Sales Analyst supports the organization by analyzing sales data, identifying trends, and providing actionable insights to drive business growth. This role involves collecting and interpreting data, preparing reports, and assisting in the development of sales strategies. The ideal candidate has strong analytical skills, attention to detail, and proficiency in data analysis tools.
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to safety ownership and accountability by observing all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Embody the Cellofoam North America Inc. employee core values of Humility, Hunger, Responsibility, and Intelligence.
Understand and adhere to Emergency Action Plan and safety absolutes.
Develop and generate reports on weekly and monthly financial, sales, and operational performance.
Provide information to management by assembling and summarizing data making presentations of findings, analyses, and recommendations.
Develop financial models and analyses to support key strategic initiatives.
Implement and work with business intelligence tools and dashboard reports.
Manage large data sets from multiple sources to proactively monitor KPIs, highlighting trends and analyzing causes of unexpected variances.
Assist in the year-end audit process by preparing audit schedules, performing various research, and works closely with external auditors as necessary.
Manage special projects on an ad hoc basis.
Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment initiatives.
Identify or monitor current and potential customers, using business intelligence tools.
Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
Maintain library of model documents, templates, or other reusable knowledge assets.
Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
Protect organization's value by keeping information confidential.
Perform other production duties as requested by manager, supervisor, or lead.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Use appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
4-year degree in Accounting or other related discipline
Knowledge and Skill Requirements
Initiative: Identifies problems and acts in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
Ethics, Values, and Integrity: Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Position Requirements and Qualifications
Minimum of one year of job-related experience preferred
Software Skills Required
MS Excel (Advanced)
MS-Dynamics GP
Internet
MS Word
MS Outlook
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
$48k-75k yearly est. 8d ago
Mold Setter
Cellofoam North America 3.6
Cellofoam North America job in Gainesville, GA
Setup, operate, and change tooling for various specific manufacturing equipment in accordance with procedures to ensure optimum product quality. Ensuring Cellofoam safety requirements and core competencies are met.
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to safety ownership and accountability by observing all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Embody the Cellofoam North America Inc. employee core values of Humility, Hunger, Responsibility, and Intelligence.
Understand and adhere to Emergency Action Plan and safety absolutes.
Understand and adhere to Lock out/Tag out procedure.
Operate manufacturing equipment and PLC to adjust, index, and prepare for mold changes.
Full understanding of the manufacturing processes, quality standards, equipment operations, safety requirements and departmental procedures.
Maintain a clean and organized work area.
Read work orders or production schedules to determine specifications, such as materials to be used, locations of cutting lines, or dimensions and tolerances.
Verify order information and produce part(s) with the correct material, density, weight, size, and/or shape within quality tolerance to meet specific job requirements while meeting productivity standards.
Install dies onto machines or presses and coat dies with parting agents, according to work order specifications.
Install, align, and lock specified punches, dies, cutting blades, or other fixtures in rams or beds of machines, using gauges, templates, feelers, shims, and hand tools.
Remove parts, such as dies, from machines after production runs are finished.
Perform other production duties as requested by manager, supervisor, or lead.
Use appropriate judgment in upward communication regarding plant or employee concerns.
General understanding of the manufacturing processes and safety requirements.
Supporting and working with other plant employees performing various tasks as required. Lifting, inspecting materials, finished parts off the machine, product, packaging, wrapping, boxing, and assembling as required.
Accurate completion of documentation for mold maintenance and start up approval.
Ability to organize mold changes, prep molds, effectively operate hoists, and utilize power tools.
Maintain all molds regarding loaders, manifolds, core venting, seals, and alignments to insure safe and efficient operation.
Diagnose needed mold repairs and implement preventive maintenance measures.
Set up, operate, or tend metal or plastic molding, casting, or coremaking machines to mold or cast metal or thermoplastic parts or products.
Smooth and clean inner surfaces of molds, using brushes, scrapers, air hoses, polishers or grinding wheels, and fill imperfections.
Repair or replace damaged molds, pipes, belts, chains, or other equipment, using hand tools, hand-powered presses, or jib cranes.
Clean and lubricate equipment.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High School diploma or GED preferred but not required.
Knowledge and Skill Requirements
Good communication and organizational skills. Attention to details.
Ability to read and comprehend general safety warnings, work instructions, and guidelines.
Teamwork, and communication skills and the ability to take direction from co-workers.
Mechanical: Knowledge of machines and basic tools, including their designs, uses, repair, and preventive maintenance.
Ability to use and articulate measuring devices: tape measure, calipers, weight scales.
Quality Control/Analysis: Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
General understanding of drawing and print requirements.
Troubleshooting: Determine causes of operating errors and take action to address.
Position Requirements and Qualifications
Prior experience in a manufacturing setting preferred.
Must be Lock Out/Tag Out trained.
Must be able to lift 50 lbs.
Good manual dexterity and hand-eye coordination.
Must be Forklift certified.
Ability to work while standing for long periods
Ability to maintain a brisk pace and meet standard production rates.
Attendance and dependability necessary.
Ability to operate a forklift properly and safely.
Software Skills Required
Willingness to learn machine operation, touch screens, and setups.
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
Overtime work may be required.
Aluminum welding and soldering a plus.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$30k-39k yearly est. 7d ago
Operator
Cellofoam North America 3.6
Cellofoam North America job in Gainesville, GA
Operator position to set up, operate, and tend to all specific EPS converting equipment in the department in accordance with procedures to ensure optimum product quality. Accountable to safety, quality, efficiency, and proper packaging of materials produced.
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Full understanding of the manufacturing processes, quality standards, equipment operations, safety requirements and departmental procedures.
Verify equipment set-up prior to start of a production run; operate and shut down manufacturing equipment.
Verify order information and produce part(s) with the correct material, density, weight, size, and/or shape within quality tolerance to meet specific job requirements while meeting productivity standards.
Monitor equipment operations and record operational data.
Maintain a clean and organized work area.
Perform other production duties as requested by supervisor.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Use appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High School diploma or GED
Must be Lock Out/Tag Out trained.
Knowledge and Skill Requirements
Mechanical: Knowledge of machines and basic tools, including their designs, uses, repair, and preventive maintenance.
Ability to use and articulate measuring devices: tape measure, calipers, weight scales
Computer Proficiency
Strong math skills
Quality Control/Analysis: Conduct tests and inspections of products, services, or processes to evaluate quality or performance
General understanding of drawing and print requirements
Troubleshooting: Determine causes of operating errors and take action to address
Position Requirements and Qualifications
Prior experience in a manufacturing setting preferred.
Good organizational and communication skills.
Detail oriented.
Software Skills Required
Willingness to learn machine operation, touch screens, and setups.
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
Overtime work may be required.
$33k-38k yearly est. 7d ago
Production Supervisor - 1st Shift
Cellofoam North America 3.6
Cellofoam North America job in Gainesville, GA
This position has the responsibility for the hiring, leading and support of employees in a manufacturing environment. Knowledge of manufacturing operations and equipment necessary. Responsible for employee Safety, Quality and Productivity of assigned operations. This is a working on the floor position that requires daily mobility working with production employees. The main objective is to ensure that production needs are completed to meet Cellofoam standards. Ensuring Cellofoam requirements meet and are recorded as needed.
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Directing employees including the assigning of job duties, ensuring KPI's are met and recorded daily. Supporting and ensuring product being produced meets Cellofoam Quality specifications and requirements. The completion of daily production reports and shift paperwork as required.
General understanding of manufacturing processes, quality standards, equipment operations, safety requirements and departmental procedures.
Supervise and verify equipment set-up prior to start of a production run, ability to operate and shut down manufacturing equipment.
Verify order information and produce part(s) with the correct material, density, weight, size, and/or shape within quality tolerance to meet specific job requirements while meeting productivity standards.
Ensuring machine start up, monitor their operations, and record operational data.
Maintain a clean and organized work area.
Coaching, developing, counseling, and disciplining employees.
Perform other production duties as requested by supervisor.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High School diploma or GED
Associate Degree or equivalent leadership manufacturing experience
Knowledge and Skill Requirements
Good Communication skills
Ability to lead, direct and train others to perform assigned tasks
Support and optimize production output driving continuous improvement
Mechanical: General Knowledge of machinery and tools, including their designs, uses, repair, and maintenance
Ability to use and articulate measuring devices (tape measure, calipers, weigh scales)
Quality Control and Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Troubleshooting: Determining causes of operating errors and deciding what to do about it.
Position Requirements and Qualifications
1 to 3 years of prior experience in manufacturing management environment
Organizational, communication and team building skills
Software Skills Required
Computer proficiency
Ability to read and understand CAD and blueprints preferred
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
Floor production position - working in production environment majority of time
Overtime work may be required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$32k-38k yearly est. 7d ago
Sales Coordinator
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
Sales Coordinator is responsible for a wide variety of sales duties, including supporting the sales team, ensuring customer satisfaction, and collaboration with other departments.
Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Coordinate sales projects. Is the primary and key liaison between Sales Department and Engineering, Manufacturing and Procurement Departments.
Manage multiple priorities in an organized manner while still maintaining professional and respectful working relationships with customers and colleagues.
Provide customer sales support, directly and with account managers which may include entering project requests, formal quotes and new order entry.
Write and maintain accurate, up-to-date files for all customer related activities.
Monitor Technology Center projects. Communicate effectively with Sales Management, Account Managers and customers to update project status.
Assist sales team and coordinate efforts in support of those customers requiring continuous cost downs/continuous improvement initiatives.
Schedule and track first article through final approval on all new orders and EC's.
May prospect and develop new accounts through lead follow-up and managed select accounts as required.
Support and assist in the consolidation of information related to major bid packages.
Manage customer survey requests as required.
Obtain quotes and pricing on certain jobs and required tooling.
Process project requests sheets (PRS) from sales team to Technology Center.
Document and organize formal quotes, corrective actions NDA's and other business agreements.
Establish, set and provide pricing information in support of Manufacturer Representatives and in accordance with standards established by Sales Management.
Prepare correspondence, presentations, monthly reports. Make travel and other arrangements, purchase supplies for office.
Manage and coordinate customer calls and walk-ins that have not been assigned an Account Manager for regular sales support.
Manage a limited group of small dollar volume accounts via telephone and on-site visits.
Assist Marketing Team with development of company literature, website design and website maintenance.
Work in conjunction with other departments to resolve customer issues.
Maintain a positive work atmosphere with a culture of respect for others.
Protect organization's value by keeping information confidential.
Perform other incidental and related duties as required and assigned.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High School/GED
Knowledge and Skill Requirements
KNOWLEDGE
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics: Knowledge of computer hardware and software, including applications.
SKILLS
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Negotiation: Bringing others together and trying to reconcile differences.
Mathematics: Using mathematics to solve problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Service Orientation: Actively looking for ways to help people.
Coordination: Adjusting actions in relation to others' actions.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
ABILITIES
Persuasion: Persuading others to change their minds or behavior.
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong.
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
Position Requirements and Qualifications
Minimum of two years of job-related experience
Software Skills Required
MS Excel
Internet
MS Word
MS Outlook
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$33k-40k yearly est. 7d ago
Accounts Payable Clerk
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
Processing checks and answering accounts payable calls; providing assistance in maintaining accounts payable.
Providing general assistance to plants, customers, employees and suppliers on a variety of subjects including general accounting issues.
Filing open and paid invoices, expense reports and petty cash receipts.
Receiving and reviewing daily mail for accounts payable.
Performing 3-way match of plant purchase orders and receiving paperwork to vendor invoices.
Updating inventory values from vendor invoices.
Processing outside freight invoices.
Reviewing monthly inventory counts and values for accuracy.
Preparing various monthly reports in Excel for month-end close.
Other miscellaneous duties like sorting and distributing mail, preparing outgoing mail, daily computer back-ups and other responsibilities as needed
$33k-39k yearly est. 60d+ ago
Maintenance Technician - Day Shift
Mi Windows and Doors 4.4
Fort Lauderdale, FL job
JOB RESPONSIBILITIES:- Extensive interaction with maintenance management teams and other individuals within the company. - Follow all maintenance and mechanical equipment troubleshooting. - Must be able to communicate and cooperate with supervisor, lead, and coworkers in the company.
- Performs all work in accordance with established safety procedures.
- Administers general preventative maintenance duties utilizing the maintenance system.
- Detects malfunctions in machinery, diagnoses problems and repairs machinery and equipment.
- Ability to work independently and safely with limited supervision.
- Dismantles defective machines and equipment and installs new or repaired parts.
- Maintains and troubleshoots frame welders, automated and manual lines ( rollers, belts, motors, and chains), facility equipment such as lighting, air compressor, overhead doors, etc.
- Lubricate and clean parts and equipment to ensure proper operation.
- Regular and dependable attendance and punctuality, including Ability to work flexible hours and adapt to changing work requirements.
- Keep work area in a clean and orderly condition.
- Using MIG and TIG welding tools and techniques to repair and maintain equipment.
- May be required to perform other maintenance duties and functions or assist in other departments as needed depending on the needs of the business.#MITERpgthpJOB QUALIFICATIONS:
- High school diploma or general education degree (GED).
- Minimum three years of experience in manufacturing equipment maintenance.
- Knowledge of electrical/electronic, mechanic, pneumatic systems.
- Experience in operating a variety of hand tools and equipment.
- MIG and TIG welding experience or fabrication is preferred
- Must actively participate as a member of the team and be willing to maintain high levels of productivity, occasionally sustaining longer working hours when necessary.
- Attention to detail and established procedures, along with being well organized.
- Solid English language, reading and writing skills.
- Solid math and computer skills.
- Must have a valid Driver License and pass any required MVR and background checks.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$34k-45k yearly est. 36d ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Point Baker, FL job
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$37k-43k yearly est. 12d ago
Dispatcher - Window and Door Field Service
Mi Windows and Doors 4.4
Nokomis, FL job
Dispatcher - Window and Door Field Service in Venice, FL.
Schedule: Monday thru Friday from 7:30 to 4:00 ;
Compensation Range: $ - $ (depending on experience)
As a Dispatcher - Window and Door Field Service, at PGT Innovation (Part of MITER Brands) you'll play a key role in coordinating service technicians and ensuring timely, efficient, and high-quality service delivery. You'll manage scheduling, communication, and logistics to support our commitment to customer satisfaction and operational excellence.
🏢 Join MITER Brands™ - Where Innovation Meets Craftsmanship. MITER Brands™ is more than a window and door manufacturer-we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGTI, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country.
Responsibilities
Receive service requests from processors and determine technician needs.
Scheduling appropriate service techs and coordinate multi-tech jobs.
Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers.
Communicate with techs regarding job outcomes, site issues, and part orders.
Monitor techs' time off, redirected time, and cross-area support.
Request parts, close services, and balance workloads across teams.
Identify root causes and prioritize tasks effectively.
Qualifications
Strong organizational and communication skills
Proficiency with Outlook and scheduling tools
Ability to work independently and collaboratively
Office-Based Frequent sitting, walking, and standing in a typical office setting.
Manual Dexterity Regular use of hands and fingers for office equipment.
Communication Oral and auditory capacity for phone and in-person interactions.
Attendance Consistent daily presence required to maintain service levels.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$29k-35k yearly est. 34d ago
Inside Sales Representative
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
The Inside Sales Representative sources new sales opportunities by converting pre-qualified leads and generates new business with existing customers by using upselling tactics that ensure a great customer experience
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Inside sales reps will work alongside a team of other inside sales colleagues in a shared office environment.
Communicate with customers making outbound calls to potential and existing customers and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information per email.
Understand and demonstrate the product or service to the customer.
Keep up with products, service information and updates.
Develop meaningful relationships with customers to encourage trust and loyalty.
Stay informed about competing products and services.
Create and maintain a database of current and potential customers.
Researching and qualifying new leads.
Follow up on cold and warm leads to further the sales process.
Set and meet sales goals and objectives set by leadership.
Improve sales skills to increase sales success rates.
Up selling of our product and services.
Excellent communication skills both verbal and written.
Must be able to manage multiple priorities in an organized manner while still maintaining professional and respectful working relationships with customers and colleagues.
Provide customer sales support, directly and at times with Sales Representatives.
Write and maintain accurate, up-to-date files for all customer related activities.
May assist sales representative and coordinate efforts in support of those customers requiring assistance.
May schedule and track first article through final approval on all new orders and EC's.
Support and assist in the consolidation of information related to major bid packages.
Manage customer survey requests as required.
Work in conjunction with other departments to resolve customer issues.
Obtain quotes and pricing on certain jobs and required tooling.
May establish and provide pricing information in support other outside sales reps.
Prepare correspondence, presentations, and required monthly reports.
May manage and coordinate customer calls and walk - ins that have not been assigned to outside sales rep.
Manage a group of specific accounts via telephone.
Assist Marketing Team with development of company literature, website design and website maintenance.
Maintain a positive work atmosphere with a culture of respect for others.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Manages incoming project requests for assigned customers.
Submits clear and comprehensive Project Request Sheets to obtain company formal quotes that accurately reflect the customer requests.
Communicate and explain formal quotes to customers to ensure they have a full understanding of the formal quote agreement and what it entails.
Effectively deliver price adjustments to customers.
Learn, understand, and follow the Sandler selling process successfully manage sales projects and properly qualify all aspects of the sale and customer needs
Perform other incidental and related duties as requires and assigned.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
AS degree in business or 5 years' experience in sales or customer service.
Knowledge and Skill Requirements
Strong communication, math, and organizational skills, required.
Advanced level computer proficiency in Microsoft Excel is required. Specifically, knowledge and demonstrated experience in working with large quantities of data using multifaceted functions such as PivotTables, complex formulas, data linking and protection, configuration, tables, and charts, etc.
This is a full-time position. Days and hours of work are Monday through Friday, and the position requires long hours and some weekend work.
May be required to travel during the business day, although some out-of-area overnight travel may be required.
Resource Capacity, Ethical Conduct, Strategic Thinking, Leadership, Decision Making and Financial Management required.
People oriented and results driven.
Demonstrable experience with business metrics.
Knowledge using ERP Systems.
Excellent active listening and presentation skills.
Competence to build and effectively manage interpersonal relationships at all levels of the organization.
Ability to read and understand mechanical drawings.
Ability to use computer for entering and retrieving data.
Ability to work in office/manufacturing environment.
Action Oriented- Self-motivated & directed and disciplined, meets deadlines, detailed orientated, time management and strong work ethic / do whatever it takes.
Business and Organizational Expertise - Understand how business functions, adheres to corporate policies and understands business & engineering trends.
Attitude - Self Motivated, takes Ownership and Accountability, Continuous Improvement, and Goal Oriented.
Ethics, Values, and Integrity - Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
Customer Focused - Dedicated to developing mutual beneficial business relationships that focus on servicing the customer. - Making it easy for the customer to do business with Cellofoam North America Inc.
Results - Consistently exceeds Safety, profitability, and is consistently a top performer.
Position Requirements and Qualifications
Software Skills Required
Other Information
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to stand; walk, bend; use hands to finger, handle, or feel; reach with hands and arms; talk and hear.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
$38k-56k yearly est. 7d ago
Sales Manager
Cellofoam North America 3.6
Cellofoam North America job in Conyers, GA
The Sales Manager is responsible for managing and leading sales team by establishing sales territories, quotas, goals, and manage current training programs for the sales representatives. Analyze sales statistics to determine sales potential and monitor the preferences of customers
Essential Position Requirements (include but are not limited to):
SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
Create strategies to obtain new customers and market penetration with the assigned markets.
Successfully lead, develop, and communicate a common strategic direction; organize, analyze, motivate, recruit, and coach the Sales team to help meet objectives and provide high-quality service.
Monitor overall performance of each team member in the regions according to company policy and standards.
Analyze customer analytics and marketing data in making judgments and policies.
Work with Marketing to create marketing plans, promote, and execute strategies.
Maintain and expand customer base and monitor overall customer satisfaction.
Participate in executive meetings, lead, and conduct marketing meetings.
Assess employees' performance and document any violations of company policy.
Participate and be responsible for the hiring and selection process for Sales Representatives.
Be committed to both top and bottom-line growth with a strong understanding of cost, price, value, and other financial drivers that impact profitability of the overall business.
Demonstrate excellent oral and written communication skills combined with strong presentation competencies and ability to communicate value to all levels within a customer's organization.
May be required to operate as the lead point of contact for any and all matters specific to customers within a sales territory.
Prepare proposals, quote prices, and promise delivery within established limits.
Work with the sales team on understanding and developing customer relationships as a trusted advisor with key contacts and develop buying influencing charts for their specific Customer.
Direct sales team with preparing proposals, quote prices, and build / maintain strong, long-lasting relationships with current and potential new customers.
Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
Demonstrate strong interpersonal and team building skills with a proven ability to influence cross-functional teams without authority.
Forecast and track key account metrics (i.e., quarterly sales and budget results and annual forecasts)
Understand and, use and hold sales team members accountable to use The Sandler Selling Process and Tools.
Manage and track the teams WIMS, weekly cookbooks, weekly expense reports, weekly call reports, monthly itineraries, monthly summary reports, competitive action information, sales attrition, and market trend information.
Provide support for marketing and communication programs - Trade Shows, Articles, Web, and Brochures.
May create and lead teams in developing value added solutions for customers. Provide project management guidelines that support the development process.
Protect organization's value by keeping information confidential.
Perform other incidental and related duties as required and assigned.
Work in conjunction with other departments to resolve issues.
Maintain a positive work atmosphere with a culture of respect for others.
Uses appropriate judgment in upward communication regarding plant or employee concerns.
Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
High School/GED
4-year degree in Business or other related discipline (equivalent work experience may be considered in lieu of degree)
Knowledge and Skill Requirements
CORE COMPETENCIES
Initiative: Identifies problems and acts in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts.
Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.
Ethics, Values, and Integrity: Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
KNOWLEDGE
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Communications and Media: Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, and benefits.
Computers and Electronics: Knowledge of computer hardware and software, including applications.
SKILLS
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Negotiation: Bringing others together and trying to reconcile differences.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Instructing: Teaching others how to do something.
Mathematics: Using mathematics to solve problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one's own time and the time of others.
Service Orientation: Actively looking for ways to help people.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
ABILITIES
Persuasion: Persuading others to change their minds or behavior
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong.
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
Position Requirements and Qualifications
Minimum of five years of job-related experience
Software Skills Required
MS Excel
Internet
MS Word
MS Outlook
Other Information
Flexibility in working hours to include nights, weekends and holidays as required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.
Zippia gives an in-depth look into the details of Cellofoam, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cellofoam. The employee data is based on information from people who have self-reported their past or current employments at Cellofoam. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Cellofoam. The data presented on this page does not represent the view of Cellofoam and its employees or that of Zippia.
Cellofoam may also be known as or be related to Cellofoam, Cellofoam North America Inc, Cellofoam North America Inc. and Cellofoam North America, Inc.