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Cellular technician skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical cellular technician skills. We ranked the top skills for cellular technicians based on the percentage of resumes they appeared on. For example, 14.3% of cellular technician resumes contained customer service as a skill. Continue reading to find out what skills a cellular technician needs to be successful in the workplace.

15 cellular technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how cellular technicians use customer service:
  • Provide excellent customer service satisfaction.
  • Face to face customer service demonstration on how software issues affecting cellular phone.

2. Cell Phones

It has many names like mobile phone, cell phone, handphone, cellular phone, or handphone, sometimes shortened to simply mobile, is a portable telephone that can receive and make calls over an (RF) radio frequency network even when the user is not stationary. To simplify, a cell phone is a device with access to a cellular radio system enabling it to be operated over a wide area, while the user remains within a telephone service area.

Here's how cellular technicians use cell phones:
  • Job responsibilities consist mostly of software/network troubleshooting on VZW cell phones along with inventory control.
  • Install, commission, and troubleshoot True Position Location Measurement Units (E911 location system for cell phones.)

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how cellular technicians use troubleshoot:
  • Maintained, troubleshoot and upgraded cell site equipment, performed drive tests and other measurements for cell sites.
  • Examined and troubleshoot sites with team members from site to site.

4. RF

Here's how cellular technicians use rf:
  • Contributed to RF Engineering design for indoor repeater and Distributed Antenna Systems.
  • Installed RF jumpers from entry plate to cellular radio equipment.

5. T1

Here's how cellular technicians use t1:
  • Installed, tested and troubleshot Western Multiplex Lynx Digital (T1) Microwave Radios.
  • Install and Terminate copper cabling for T1's.

6. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how cellular technicians use test equipment:
  • Maintained cell site circuits (T-1) by routine or fault testing and repaired as needed using T-BERD test equipment.
  • Maintain cellular radio equipment by correctly aligning frequencies with test equipment to ensure appropriate signal strength or quality.

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7. PC

Here's how cellular technicians use pc:
  • Built/repaired equipment and handled Sales Specialized in Dell PC's, Laptops, and Cellular Phones Provided On-location service calls
  • Preform Laptop and PC monitor repairs Created and maintain telecommunications system documentation.

8. Cell Sites

Here's how cellular technicians use cell sites:
  • Activated newly installed sites including testing performance of cell site utilizing laptop.
  • Performed cell site commissioning, site surveys, site optimization, output power calibrations and drive testing on ATT Cellular Network.

9. Tdma

Here's how cellular technicians use tdma:
  • Trained in analog and digital technologies (AMPS, EAMPS, NAMPS, CDMA, TDMA).
  • Service and repair AMPS / CDMA / TDMA / PCS cellular phones and equipment.

10. CDMA

Here's how cellular technicians use cdma:
  • Service and repair 3-watt Mobiles, CDMA and Analog .6-watt hand-held units.
  • Performed corrective and Preventative maintenance on CDMA PCS cellular sites.

11. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how cellular technicians use trouble tickets:
  • Performed on-call troubleshooting and worked with customers to solve trouble tickets.
  • Investigate and resolve customers' computer software & hardware communication problems via telephone/ trouble tickets and input info into Remedy Database.

12. BTS

Here's how cellular technicians use bts:
  • Document and adjust BTS power system measurements.
  • Perform preventive maintains inspections and tests on cellular Nortel equipment BTS cabinets.

13. LTE

Here's how cellular technicians use lte:
  • Lead technician responsible for operating and installing Long Term Evolution (LTE) and 4G wireless networks.
  • Installed AT&T DAS systems utilizing UMTS, LTE, and AWS at multiple twin cities locations.

14. Analog

An analog system refers to a system that uses continuously variable signals.

Here's how cellular technicians use analog:
  • Diagnosed and repaired Analog and Digital circuitry.
  • Worked with Digital and Analog user interfaces.

15. GPS

GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

Here's how cellular technicians use gps:
  • Install communication equipment as necessary for systems to receive GPS information.
  • Performed electrical system inventory for computer and GPS recordings.
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List of cellular technician skills to add to your resume

Cellular technician skills

The most important skills for a cellular technician resume and required skills for a cellular technician to have include:

  • Customer Service
  • Cell Phones
  • Troubleshoot
  • RF
  • T1
  • Test Equipment
  • PC
  • Cell Sites
  • Tdma
  • CDMA
  • Trouble Tickets
  • BTS
  • LTE
  • Analog
  • GPS
  • Base Stations
  • Nortel
  • AWS
  • Cellular Devices
  • Samsung
  • Amps
  • T-1
  • E911
  • Ac
  • Dc
  • Ericsson
  • Circuit Boards
  • UMTS
  • Nokia
  • Cellular Equipment
  • NOC
  • Technical Issues
  • Network Operations
  • Equipment Installation
  • PIM
  • GSM
  • Customer Complaints
  • Electronic Equipment
  • DACS
  • Telco
  • System Issues
  • Customer Issues

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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