Dispatcher Transport
Dispatcher job at Cemex
Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************
Job Summary
The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.
Job Responsibilities
* Liaison between Sales, Customers and Terminal management
* Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
* Promote a safe work environment and team mentality
* Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
* Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
* Work with Terminal management to provide solutions for more effective and efficient output
Qualifications
* High School diploma or GED required; Bachelor's degree preferred
* Bi-lingual in English and Spanish preferred
* 2-5 years Customer Service Experience
Knowledge, Skills, and Abilities
* General knowledge and familiarity with cement and building materials
* Proficient in Windows office suite
* Knowledge of trucking software preferred
* Able to work in a fast paced, high stress office environment
Working Conditions
* Capable to work extended hours, including weekends, as necessary
* Able to work in standard office environment with computer equipment
* Capable to work in open office environment
Physical Requirements
* Requires frequent sitting, standing and walking
* Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
* While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
Legal Notices
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (********************************************************************
EEO Statement - En Español
CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Nearest Major Market: Miami
Asphalt Dispatcher
Napa, CA jobs
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
We're Coming Back Together To Be Together
100% In Office
At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit that comes from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.
What You'll Do:
Know Business Demands. Become thoroughly familiar with the day's business demands by reviewing schedule and individual customer orders and the beginning of and continuously during shifts.
Direct Loading and Delivery. Direct Plant Operators, Loader Operators, Drivers, or Batch Plant Operators regarding which material to load on trucks. Direct Drivers regarding which customer job site to receive delivery.
Follow Loading Procedures. Weigh Company and non-company trucks on truck scale before and after being loaded with aggregate products. Write or print delivery tickets for all loads of material leaving the yard.
Report Issues. Immediately report any delivery problems to service or sales representatives for quick resolution or mitigation.
Receive Customer Orders. Receive customer orders, mostly by telephone, but also from drivers on Company radio, service or sales representatives over radio or in person, and occasionally by customers in person. Assist customers in identifying proper products needed for specific end uses. Advise customers on Company order confirmation and delivery policies. Record customer orders on order form and in schedule book as received.
Determine Schedules. Tactfully balance cost effective delivery times and rates for Company with customer demands. Make schedule for drivers for next business day in correspondence with customer order requirements.
Complete Daily Reports. Complete reports daily on product sales, product allowances and adjustments, delivery problems, and other matters.
Additional Responsibilities. Other duties as assigned.
Skills You'll Need:
Interpersonal Skills. Must have ability to maintain satisfactory customer relations. Must be able to work independently and make decisions while providing excellent customer service by phone and in person. Must be able to communicate effectively with both customers and truckers.
Time Management Skills. Must have ability to plan ahead to effect timely product delivery according to schedule, work at a fast pace, and prioritize work. Must be able to handle multiple tasks concurrently and work well under pressure.
Product Knowledge. Must have knowledge of paving, concrete, and construction materials and trucks. Must also have knowledge of transportation requirements and regulations.
Technology Skills. Must be skilled in using computers to record information and create reports.
Scheduling Skills. Must be able to schedule and organize large numbers of people and equipment efficiently and quickly.
Driving Skills. Valid driver's license is required.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Salary Range: the base salary range for this role is between $28.00 to $32.00 per hour. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors, including skillset, experience, job scope, and current market data.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
Dispatcher-Logistics
Aromas, CA jobs
Under general supervision, this position is responsible for dispatching transportation trucks and processing all necessary paperwork associated with transportation dispatch while working in alignment with Graniterock's Strategic Priorities and business objectives.
Job Accountabilities
* Comply, understand, and promote safety initiatives to ensure "Safety Before All Else."
* Schedule and dispatch company owned trucks as well as outside and sub haulers timely and within customers' expectations.
* Utilize XBE to track and monitor truck routes to ensure efficiency and cost effectiveness.
* Process sales order information, utilizing APEX, to generate pricing information and provide timely quotes to customers.
* Work with Inside Sales team to verify all trucking paperwork including truck tags, are thoroughly completed and accurate to ensure timely processing of invoices.
* Investigate and process all Product Service Discrepancies (PSD).
* Partner with dispatch team to generate freight rates, determine truck types used and calculate round trip times for efficient deliveries.
Education and Work Experience
* High School Diploma or equivalent, Associate's degree in business or related field desired
* Some related driving/construction/dispatch experience.
* 2-3 years logistics, dispatch or construction transportation experience preferred.
Required Knowledge, Skills and Abilities
* Good listening and communication skills
* Sense of urgency and follow through.
* Strong math accuracy
* Comfortable working in teams and independently
* Proficiency with MS Office products
* Detail-oriented and have an aptitude for numbers.
* Proven ability to multi-task
* Knowledge of geographic area
* Bilingual (Spanish/English) preferred.
* Knowledge of aggregate products
* Must be able to work weekends and overtime.
HVAC Dispatcher
Brea, CA jobs
is in-office in the city of Brea, CA.
Work Schedule:
Tuesday-Friday 10:00AM - 7:00PM
Saturday 8:00AM - 5:00PM
Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join Service Champions as a Dispatcher for the HVAC department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team.
Key Responsibilities:
Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians.
Communication Point: Act as the main point of contact for field teams, customers, and management.
Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations.
Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents.
Emergency Response: Coordinate emergency response efforts when necessary.
Resource Allocation: Ensure efficient allocation of resources to meet operational demands.
Collaboration: Work closely with other departments to streamline processes and improve service delivery.
Qualifications:
2+ years of dispatching experience. Call center experience is highly preferred.
HVAC, Plumbing, Electrical, or other service-based industry experience is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in basic computer applications and call center software. Service Titan experience is a plus.
Benefits:
Hourly Pay + Bonus Potential
Health insurance: Comprehensive medical, dental, and vision coverage.
Retirement plan: 401(k) with company match.
Paid time off: Generous vacation, holidays, and sick leave.
Training and development: Ongoing opportunities for professional growth and advancement.
Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#SCC
Pay Range$22-$26 USD
About Service Champions:
A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.
You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Privacy Policy
Auto-ApplyDispatcher
Silverthorne, CO jobs
The Ready-Mix Dispatcher plays a crucial role in coordinating the delivery of concrete to customer job sites in a timely and efficient manner. This position is responsible for managing daily delivery schedules, communicating with customers, coordinating with personnel and drivers, and ensuring optimal truck utilization while maintaining a high level of customer service. The Dispatcher must balance multiple priorities, adapt to changing demands, and work closely with operations to ensure product quality and delivery accuracy. Strong organizational, communication, and problem-solving skills are essential for success in this role.
Roles & Responsibilities
* Receives from and delivers to the customer the order of products in a timely, accurate and courteous manner
* Coordinates daily workload with plant personnel
* Maintains good working relationship with the customer and supervises area personnel
* Understands, implements and maintains the correct mix design for jobs submitted
* Maintains complete and accurate documentation of records, reports and sales
Specific Duties:
* Serves as the "order taker" from customers for concrete and/or material orders
* Timely and correctly directs the delivery of concrete and/or materials to customers
* Ensures each job order has the correct raw material mix design according to the specifications submitted by the customer
* Encourages a positive working relationship with area personnel to ensure customers' jobs are serviced according to the specifications. Maintains appropriate discipline and compliance with all applicable MMC rules and policies. Participates in employee performance reviews
* Encourages a positive working relationship with customers to ensure their jobs are properly serviced, including the selling of products
* Directs customers in the product(s) needed to meet job specifications
* Communicates with the Dispatch Manager to schedule Mixer Operators for upcoming jobs
* Accurately records all orders, deliveries, and materials inventories for the area
* Efficiently schedules drivers, uses proper mix designs, and meets the demands of customers
* Communicates to the Area Manager or Dispatch Manager problems encountered with customers, area personnel, equipment, and any matters relating to the operation of the business
* Other duties or special projects as assigned by higher management
Benefits
* Recession Resistant Industry
* Consistent work, with a work/life balance
* Overtime Opportunities
* Paid Holidays
* Paid Time Off
* 401(k) Plan w/ employer match contribution
* Medical / Dental / Vision plan offered
* Life Insurance - Company Paid
* Short-term / Long-term Disability Insurance - Company Paid
Get Hired
What to Expect During our Hiring Process
* Background Check
* Motor Vehicle Record Check
* 5-Panel Drug Screen
* Fit for Duty Baseline Physical (if applicable)
* Paid Orientation
* A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We'repassionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
Req #: 1805
Supervisor Dispatch
Bullhead City, AZ jobs
**Discover a more connected career** A successful Dispatch Supervisor shall be responsible for ensuring customer databases are updated and maintained according to customer requirements; overseeing the day-to-day supervision of assigned dispatchers, sub contractors, and field employees; ensuring work is dispatched according to company standards; communicating and maintaining a positive relationship with the customer(s). At a minimum, the position requires excellent communications skills, a good working knowledge of general office functions; proficient in the use of office software with emphasis on Microsoft and Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Supervise, develop, and provide leadership to employees of an assigned area, department, or project.
+ Review tasks and reports to ensure accuracy, completeness, and compliance.
+ Implement and maintain processes to assist completion of tasks in support of an assigned area, department, or project.
+ Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project.
+ Additional Duties as assigned.
**What you'll need**
+ Associates Degree in a related field or 3 years of related work experience.
+ Previous supervisory and/or managerial experience.
+ Project management skills including planning, organizing, and coordinating tasks.
+ Authorized to work in the United States.
+ Successful completion of pre-employment drug screen, background, and motor vehicle record check.
**Why grow your career with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Dispatcher
Midland, TX jobs
Must have open availability including potential overnights The Dispatcher coordinates phone sales and manages the distribution of concrete for multiple plants and vendors. They must be aware of special jobsite conditions that require specific trucks, spacing, and slump requirements. Dispatchers should be familiar with delivery areas, assist drivers in finding jobsites, and determine travel times. The role requires strong customer service skills, the ability to work efficiently under pressure, and flexibility to work long hours when needed.
Roles and Responsibilities
* Support a culture that promotes safety as a top priority while ensuring compliance with all federal, state and company regulatory policies and procedures.
* Provide excellent customer service by phone and in person.
* Communicate all pertinent dispatch activities to the appropriate individuals, customers, or drivers.
* Assign and reassign ready mix drivers for projects and plants.
* Track orders while monitoring demand, utilization, and capacity; prioritize work accordingly.
* Monitor driver performance, arrival times, loads per day, and overall customer satisfaction.
* Provide customer support, respond to inquiries, and offer alternatives as needed.
* Identify potential problems or opportunities and proactively resolve issues.
* Diffuse complaints effectively.
* Collaborate with production staff to exceed customer expectations.
* Ensure all orders are complete and accurate.
* Other duties and responsibilities as assigned by supervisor.
Benefits
* Recession Resistant Industry
* Consistent work, with a work/life balance
* Overtime Opportunities
* Paid Holidays
* Paid Time Off
* 401(k) Plan w/ employer match contribution
* Medical / Dental / Vision plan offered
* Life Insurance - Company Paid
* Short-term / Long-term Disability Insurance - Company Paid
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.
* High school diploma or GED required.
* Previous dispatch or logistics experience preferred.
* Strong understanding of the ready-mix concrete business.
* Ability to read, comprehend, and write simple instructions, correspondence, and memos.
* Basic math skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
* Proficient typing and computer skills, including knowledge of database software and Microsoft Office (Excel, Word).
Other Requirements:
* Flexibility to work various schedules and stay late when necessary.
* Must be willing to work nights and weekends when necessary.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, use hands to finger, handle, or feel. The employee is frequently required to stand, walk, kneel, and bend. The employee must occasionally lift and/or move from 1-20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
Work Environment
While performing the duties of this job, the employee regularly works in outside weather conditions and is regularly exposed to airborne particles. The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually loud.
Physical Requirements
Certifications
Get Hired
What to Expect During our Hiring Process
* Background Check
* Motor Vehicle Record Check
* 5-Panel Drug Screen
* Fit for Duty Baseline Physical (if applicable)
* Paid Orientation
* A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We'repassionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
Req #: 2137
Dispatch Coordinator - Bilingual
Tampa, FL jobs
Elite Flooring
Install Coordinator
Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.
Job Description: Install Coordinator
Reports To: Installation Manager
Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment.
Primary Responsibilities:
Assist with scheduling installations and assigning installers to jobs
Follow-up with flooring installers and service techs throughout the day
Communicating with all parties involved the status of jobs on the schedule
Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
Maintains order status daily and updates the system with pertinent information
Works to maintain strong relationships with our installer base
Desired Skills and Experience:
Must be able to multitask in a fast paced environment
Sense of urgency and follow-through to complete tasks on time
Excellent written and verbal communication skills
Strong troubleshooting and critical thinking skills
Detail and process oriented
Ability to read and interpret floorplans, selections, and specifications
Bilingual a MUST!
Salary & Benefits
Salary will be commensurate with experience
Health insurance- 100% of employee premium paid
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO)
100% Company-paid benefits: Life Insurance and AD&D coverage
Paid Holidays
Auto-ApplyDispatcher
Irving, TX jobs
Job Details Tempo Headquarters Irving - Irving, TXDescription
Tempo Mechanical Dispatcher is responsible for scheduling and coordinating HVAC service calls for the New Construction and Warranty divisions. This role ensures technicians are efficiently assigned to service requests, builder punch lists, and warranty calls, while maintaining excellent communication with customers, builders, and field staff. The dispatcher plays a critical role in maximizing productivity, reducing downtime, and ensuring high-quality service delivery.
Essential Duties and Responsibilities:
Scheduling & Dispatching
Assign daily service calls, installations, and warranty visits to field technicians based on skill set, location, and availability.
Adjust schedules in real time to accommodate emergencies, delays, and cancellations.
Monitor field progress and update work orders as needed.
Duties will require availability for on-call rotation
Communication & Coordination
Communicate with technicians to provide job details, directions, and special instructions.
Serve as the primary point of contact for field staff during the workday.
Coordinate with Customer Service Representatives to ensure accurate job information is relayed to customers and builders.
Documentation & Data Management
Maintain accurate records of service calls, work orders, and warranty claims in the company's CRM or dispatch software.
Track job status from assignment to completion.
Ensure warranty calls have proper documentation for claim processing.
Operational Support
Work closely with the parts department, service technicians, and warranty department to ensure required materials and parts are available for scheduled jobs.
Assist in tracking technician productivity and daily route efficiency.
Identify scheduling conflicts and propose solutions to improve workflow.
Qualifications
3+ years in a dispatching, scheduling, or coordination role; HVAC, construction, or home services industry preferred.
Strong organizational and time-management skills.
Excellent verbal and written communication.
Proficiency in dispatch or scheduling software and Microsoft Office Suite.
Ability to handle fast-paced, high-volume scheduling changes.
Knowledge of HVAC systems, new construction timelines, and warranty processes is a plus.
Salesforce system knowledge will be plus point
Education and/or Experience
High school diploma or equivalent required
Language Skills
Able to speak English
Bilingual is a plus
Work Environment
Primarily office-based with constant interaction via phone, email, and dispatch software.
Fast-paced environment with frequent interruptions requiring quick decision-making.
Culture:
The following core values are to be followed and always reinforced.
People First
Partnerships over Transactions
Decide Like an Owner
Do The Right Thing
Benefits:
Employee ownership (ESOP) with weekly Employer Match
Stock accumulation plan based on continuous service
Competitive pay
120 hours PTO
Bereavement Pay
7 Paid holidays
1 Floating holiday
Health Insurance (company pays approx. 70% of medical coverage chosen, Dental, Vision Insurance (optional)
$25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available)
Disability income protection plan (Short-Term (optional) & Long-Term Disability, paid by company)
401 (k) savings plan
Continuing education and training programs
Tempo is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, creed, sex, national origin, sexual orientation, disability status, veteran status, marital status or any other category protected by applicable law.
#TEMPOSJ1
DISPATCHER
Orlando, FL jobs
Job Summary: The Dispatcher is responsible for scheduling all equipment, personnel and paperwork required to cover jobs that maximize revenue and decrease cost, liability, and risk. Essential Functions:
Support all corporate departments such as Human Resources, Safety & Risk, Fleet Operations, Accounts Payable, Accounts Receivable, Sales, and Executive team. Respond to corporate requests in a timely manner
Maintain an understanding of company policies and procedures. Review company handbook periodically to ensure accurate knowledge
Maintain a safe and healthy work environment by establishing, following, and enforcing standards as well as all government regulations
Create and nurture a positive work environment by treating others with mutual respect and concern.
Maintain an accurate dispatch schedule at all times by constantly coordinating and update the schedule as jobs are submitted and as schedule changes based on urgency and availability.
Evaluate each job and its respective needs by verifying operator's credentials, rigging, and paperwork; verify information collected by sales from customer (insurance, credit card/payment information, or PO number)
Manage company assets and employees in an efficient manner by offering responsible and innovative solutions to common dispatch issues ensuring safety standards and compliance.
Electronically generate job tickets for all labor staff and ensure the tickets are electronically completed by an appropriate employee at the end of each day
May be responsible for other duties such as “grading out” job tickets and preparing them for billing, approving payroll daily, assist in office support operations (i.e. order office supplies, answers phones, and maintain records)
Serve as main point of contact between field personnel and management
Work with the operations manager and branch manager to schedule and prioritize repairs and maintenance as required, including opening and managing work orders.
Required Skills/Abilities:
Strong organizational skills
Excellent customer services skills
Excellent verbal and written communication skills
Ability to be reachable by phone twenty-four hours a day, seven days a week
Proficient in various software and tech-savvy with digital tools and platforms.
Minimum Requirements
Two (2) years logistics experience and one (1) year supervisory experience OR Four (4) years military experience and two (2) years supervisory experience.
High School Diploma or equivalent.
Valid Florida Driver's License.
Must be legally authorized to work in the United States.
Must be able to understand, speak, read, and write in English.
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.
Auto-Apply2nd Shift Dispatcher - Austin Industrial (Phoenix, AZ)
Phoenix, AZ jobs
**DISPATCHER** This person will perform a combination of tasks to check out, track, receive, inspect, repair and store various tools and equipment. Other duties may be assigned. Specific Duties and Responsibilities: + Answers Phones and elicit the information needed to create a work order in SAP
+ Checks out tools upon proper request.
+ Completes requisite paperwork and makes necessary computer entries, if any, in order to effectively track tools.
+ Contact technicians about breakdowns, power outages and spills.
+ Receive/Check out parts for orders and inventory
+ Create work orders via CMMS (SAP)
+ Must have SAP experience
+ Deliver parts and materials
+ Other duties as assigned.
+ Excellent typing, communication and computer skills
+ Applicants must be legally authorized to work for ANY employer in the United Stated. Austin is unable to sponsor or take over sponsorship of an employment visa for this position.
**Schedule:** 5/8S MON-FRI 1430-2300
**Physical Demands:**
Ability to lift 35lbs on a regular basis..
Qualifications Required for this Position:
**Education** - no minimum education requirements.
**Licenses and Certifications** : Must have a Valid Driver's License and pass background check
**Experience** - 1+ years' experience in an Industrial setting preferred; forklift experience or ability to learn is required.
**Austin Industries is an Equal Opportunity Employer.**
_See_ the "Know Your Rights" poster available in English (****************************************************************************************** and Spanish (******************************************************************************************** .
**About Austin Industries**
Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety.
To learn more about our history, culture and operations, visit us at ****************** .
**No Third-Party Inquiries Please**
This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( _i.e._ , payment must be required pursuant to the terms of a written agreement).
Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.
**Accessibility Note**
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the **People Services Team** at ****************.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Dispatcher
Las Vegas, NV jobs
Job DescriptionDescription:
Echo Nevada is seeking a Dispatcher to work with our team by coordinating and scheduling drivers for passenger pick up in a safe, efficient, and timely manner. The ideal candidate will work well under pressure while managing competing sources of data.
This position requires experience working with people under stressful conditions and circumstances. Accustomed to working in a fast-paced environment with multi-tasking several schedules and priorities at once.
What we need you to do:
Schedules drivers for passenger pick-up in a way that maximizes the efficiency of all available drivers.
Anticipates complications along routes and at driver destinations; communicates delays and route changes as necessary.
Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
Maintain a positive, empathetic, and professional attitude toward drivers always.
Acknowledge and resolve driver complaints.
Ensure that proper records are maintained by noting customer and driver interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues as necessary.
Provides feedback on the efficiency of the dispatch process.
Ensures customer satisfaction and provides professional customer support. Operating a multi-line console phone telephone system and 2-way radio - Operating a radio console.
Determining and assigning the levels of service to reservation.
Assigning appropriate codes to the reservations
Performing and reporting crisis intervention with road-side assistance and /or emergency response.
Handling the responding and reception of a wide range of emergency and nonemergency services and complaints
Entering and changing information in local state and national computer databases
Evaluate situations, use judgment, and establish priorities and quickly resolve issues.
Monitoring the live dispatch screen and making sure drivers are enroute to their next ride 30minutes prior.
Performs other related duties as required.
Requirements:
High school diploma or equivalent required
Three to five years prior customer service experience required.
One-year prior experience in a dispatch call center environment strongly preferred.
Prior experience as a driver or chauffeur highly preferred
Excellent verbal and written communication skills
Strong organizational skills to prepare and assign routes.
Basic understanding of geographical area and mapping programs to facilitate efficient scheduling.
Excellent communication skills to collaborate with others under any type of condition.
Excellent organizational skills to keep track of schedules, routes, and personnel.
Excellent listening skills, good hearing, and clear speech
Knowledge of computers for scheduling and other dispatching duties
Ability to multi-task with different, and sometimes conflicting, events in real time.
Ability to work under stress and remain calm and to calm others during rapidly changing circumstances.
Ability to relay information in a fast-paced environment.
Proficient with or able to quickly learn dispatch and recordkeeping systems.
Ability to work at a fast pace and under pressure.
Physical Requirements:
This position will sit for extended periods of time.
Requires manual dexterity and use of hands and fingers while using a computer for extended periods of time.
Echo Nevada is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Echo Nevada is committed to equal employment opportunities for all employees. You bring your Experience and Customer Service skills, and we will provide you with a work environment free of discrimination and harassment. All employment decisions will be based on business needs, job requirements and individual qualifications.
Dispatcher
Pensacola, FL jobs
Job Details Pensacola - Pensacola, FL Full TimeDescription
TNT Crane & Rigging, Inc.
Dispatcher
Reports to: Branch Manager
****** Local Candidates Only ******
TNT is looking to add an experienced full-time dispatcher to our growing Ft. Worth Branch. The following are a list of requirements; You must meet all the requirements below to be considered for this position.
TNT is offering our employees a competitive salary and comprehensive benefits package which include health benefits, paid vacation, and 401K. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Summary: The position schedules job tasks for cranes and/or haul trucks after receiving requirements from customers. Records on the daily schedule, the crane size required, assigned operator, date and time required, customer, location and description of the job task, special rigging that maybe required, contact name and phone number(s), and invoicing information.
Qualifications:
High School diploma or GED required.
College degree preferred.
Preferred - have a current Class A Commercial Driver's License (CDL).
3-7 years of industrial dispatching/scheduling duties.
3-7 years of crane operations, and proper rigging techniques.
Mechanical and analytical skills preferred.
Ability to read, interpret, and determine that an assigned crane can perform the lift by utilizing the manufacturer's load charts.
Responsibilities:
Receives incoming calls from external and internal customers.
Records the following on the daily schedule:
Crane size required for the job task.
Completes the job ticket with the following information:
Assigned operator and/or rigger for the job task.
Date and time requested to be on job site and estimated hours or days till completion of the task.
Customer complete company's name that will be receiving the invoice.
Direction to job location and the description of the job task.
Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)
Contact's name and phone number(s)
Invoicing information.
Date of the assigned job task.
Time the operator and/or rigger is to be at location
Weight and height of the load that will be lifted.
Reach, the total horizontal distance the load will be lifted away from the crane.
Coordinates efforts with the person "On-Call" whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.
At the end of your shift reviews with the person "On-Call" all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.
Qualifications
Qualifications:
High School diploma or GED required.
College degree preferred.
Preferred - have a current Class A Commercial Driver's License (CDL).
3-7 years of industrial dispatching/scheduling duties.
3-7 years of crane operations, and proper rigging techniques.
Mechanical and analytical skills preferred.
Ability to read, interpret, and determine that an assigned crane can perform the lift by utilizing the manufacturer's load charts.
Dispatcher
Phoenix, AZ jobs
Job DescriptionSalary: Depending on Experience
EXPERIENCED Dispatcher:
Now Hiring: Dispatcher Join Our Dynamic Plumbing & Electrical Team!
Are you someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in helping others?
We are currently looking for a Dispatcher who excels at building strong relationships with co-workers, managers, and service technicians. In this role, youll be the vital link that keeps our operations running smoothly, while also maintaining excellent communication with customers throughout the day.
What Youll Do:
Dispatch the right technician to the right job at the right time
Deliver exceptional customer service and clear communication
Coordinate daily schedules in partnership with service managers
Assist with various clerical tasks to support daily operations
Who Are You:
Prior dispatch experience
Experience in residential plumbing, electrical, or drain service & repair is a strong plus
Youre organized, proactive, and a true team player
You thrive on multitasking and take pride in problem-solving
Why Join Us?
Employee-owned
FREE Medical, Dental & Vision Insurance (after 60 days)
Life Insurance and Employer-Paid Disability Coverage
401(k) with company contribution
Paid Holidays, Sick Pay, and Vacation
A Floating Day Off to volunteer for a cause close to your heart
Monthly Bonuses, Quarterly Profit Sharing, and an Annual Bonus
A supportive, fun, and high-energy team environment
Dispatcher
Atlanta, GA jobs
Job Details SWY Specialty Rigging - Atlanta, GA Full TimeDescription
Southway Crane & Rigging, LLC.
Dispatcher
Specialty Rigging
Reports to: Branch Manager
****** Local Candidates Only ******
TNT is looking to add an experienced full-time dispatcher to our growing Ft. Worth Branch. The following are a list of requirements; You must meet all the requirements below to be considered for this position.
TNT is offering our employees a competitive salary and comprehensive benefits package which include health benefits, paid vacation, and 401K. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Summary: The position schedules job tasks for cranes and/or haul trucks after receiving requirements from customers. Records on the daily schedule, the crane size required, assigned operator, date and time required, customer, location and description of the job task, special rigging that maybe required, contact name and phone number(s), and invoicing information.
Qualifications:
High School diploma or GED required.
College degree preferred.
Preferred - have a current Class A Commercial Driver's License (CDL).
3-7 years of industrial dispatching/scheduling duties.
3-7 years of crane operations, and proper rigging techniques.
Mechanical and analytical skills preferred.
Ability to read, interpret, and determine that an assigned crane can perform the lift by utilizing the manufacturer's load charts.
Responsibilities:
Receives incoming calls from external and internal customers.
Records the following on the daily schedule:
Crane size required for the job task.
Completes the job ticket with the following information:
Assigned operator and/or rigger for the job task.
Date and time requested to be on job site and estimated hours or days till completion of the task.
Customer complete company's name that will be receiving the invoice.
Direction to job location and the description of the job task.
Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)
Contact's name and phone number(s)
Invoicing information.
Date of the assigned job task.
Time the operator and/or rigger is to be at location
Weight and height of the load that will be lifted.
Reach, the total horizontal distance the load will be lifted away from the crane.
Coordinates efforts with the person "On-Call" whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.
At the end of your shift reviews with the person "On-Call" all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.
Qualifications
Qualifications:
High School diploma or GED required.
College degree preferred.
Preferred - have a current Class A Commercial Driver's License (CDL).
3-7 years of industrial dispatching/scheduling duties.
3-7 years of crane operations, and proper rigging techniques.
Mechanical and analytical skills preferred.
Ability to read, interpret, and determine that an assigned crane can perform the lift by utilizing the manufacturer's load charts.
Dispatcher & Warehouse
Orlando, FL jobs
Description As a Dispatcher with Colony Hardware, you will begin the journey of managing the logistics process for getting orders to our customers. This person will be primarily responsible for ensuring that the product is delivered promptly and efficiently by adequately managing the driver routes. They will also support other areas of the operations as needed, including picking/packing product, operating forklift, cherry picker, etc. and assisting as needed with various tasks.
Schedule:
5am to 1:30pm, Monday through Friday
A Little About Your Day; You Will:
Coordinate and log routes for the morning and afternoon delivery trucks.
Provide information and support to drivers throughout the day, such as phone numbers, addresses, etc.
Sort paperwork from the previous night's work, such as credit card receipts, and truck logs.
Provide information to branches throughout the day, such as delivery times, signature capture, picture capture, and package refusals.
Keep up-to-date files pertaining to each route and maintains data as needed.
Track orders through computer programs (NetSuite) prioritizing the most critical and ensuring that they are filled and packed in a timely manner to facilitate on time delivery schedule.
Collaborate with the Operations and Fleet Manager to coordinate appointments and maintain fleet.
Prepare daily maintenance reports on vehicles to determine needed repairs or inspections.
Prepare end-of-month mileage report to determine required oil changes.
Assist with loading/unloading trucks as needed.
Assist with picking and packing orders for future customer deliveries.
This Might Be the Opportunity for you If:
It's important to you to have a career where activities are varied, and decisions are made autonomously. You love being on your feet, thinking on your feet, and working in a fast-paced work environment.
A conscientious spirit is the foundation of your work ethic.
You are data-driven, and adept at quick decision making within defined span of control based on established rules and procedures.
You engender trust, demonstrate a sense of urgency, and assure consistent achievement of quality standards.
Your disciplined and analytical focus promotes your need for producing quality work.
You seek to avoid risk and are very particular about what you delegate and who you delegate to.
You are a stickler for details and will gather all relevant facts before deciding. The only thing more important than being heard is making sure you are right.
Being highly responsive is in your nature, and time management is one of your areas of expertise.
What You'll Need for Success:
Thorough knowledge of procedures and operations of Wireless Scanning System
Minimum of 1 years' experience in a dispatch-related position or role, preferably in a distribution environment
Basic computer skills, including Microsoft Outlook
Prior experience with Samsara (TMS), Descartes (Routing Software), and Netsuite (ERP) preferred
Ability to safely lift, move, and manage up to 50 lbs unassisted
We Can Offer You:
Colony Hardware provides a performance-based culture where all employees are rewarded for the achievement of both personal and company goals. This includes:
Competitive salary and yearly bonus earning potential
Multiple medical, dental, and vision plan options
Short Term Disability, Long Term Disability, and Life Insurance
401k retirement plans with a company match
Tuition reimbursement
Competitive sick, vacation and PTO time as well as paid holidays
Company-provided PPE as required
Company-paid training and certifications
Generous discounts on the best products from leading industry vendors
About Colony Hardware:
With over 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony Hardware's Commitment to Equal Opportunity
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Auto-ApplyDispatcher
Memphis, TN jobs
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer.
Job Components:
Promptly answer all incoming phone calls in a professional and friendly manner.
Uses professional telephone etiquette when assisting customers.
Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible.
Create and process invoices
Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply.
Other duties as assigned
Qualifications:
High school graduate (or equivalent)
Able to read, write and compute basic math
Multi-line phone experience required.
Excellent verbal communication skills required.
Demonstrated use of professional phone etiquette required.
Previous local commercial dispatching experience strongly preferred.
Previous customer service experience is required.
Working knowledge of computers and applicable systems is required.
Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
Uses critical thinking skills when prioritizing tasks or performing dispatching duties.
Works with a high degree of accuracy and attention to detail
Approaches tasks with a sense of urgency
Must work effectively in a team environment
Be able to occasionally lift and/or move up to 75 lbs.
Scope Data:
Works under general supervision and guidance
Accountable for individual accuracy.
Shared responsibility for outgoing inventory
Work Environment:
Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
Must be able to occasionally lift up to 75 lbs. without assistance
Ability to sustain extended periods of sitting, standing and walking throughout the day
Prolonged use of computer and telephone
Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyService Dispatcher
Hanford, CA jobs
Job Type: Full-Time
The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.50-$17.50. The position may also pay commission compensation which is based on the value or amount of closed hours achieved from $0.00 (if no hours are made) without any upper limit other than hours performance.
Job Overview:
We are seeking a highly organized and detail-oriented Service Department Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in ensuring the efficient and effective scheduling of service calls, managing service technician assignments, and maintaining communication between customers and the service team. If you are a proactive problem solver with strong multitasking abilities and excellent communication skills, we would love to hear from you!
Key Responsibilities:
Technician Coordination: Assign and dispatch service technicians based on skills, location, and customer priority to ensure timely service delivery.
Record Keeping: Maintain accurate records of service requests, technician assignments, customer interactions, and follow-up actions using appropriate software systems.
Problem Solving: Address and resolve customer inquiries and concerns effectively, escalating complex issues as necessary to the Service Manager.
Data Entry: Input and update service records and technician schedules in the company's service management software.
Inventory Management: Monitor parts inventory related to service requests and communicate with procurement for any necessary orders.
Performance Tracking: Assist in monitoring the performance and productivity of technicians, providing feedback and support where necessary.
Team Collaboration: Work closely with the Service Manager and other departments to ensure seamless operations and customer satisfaction.
Qualifications:
- High school diploma or equivalent; additional certification or training in a related field is a plus.
- Proven experience as a dispatcher or in a similar customer service/administrative role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities; able to prioritize tasks effectively.
- Proficient in using service management software and Microsoft Office Suite (especially Excel and Outlook).
- Knowledge of service dispatch processes and best practices is highly desirable.
- Ability to work in a fast-paced environment while maintaining attention to detail.
What We Offer:
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for professional development and growth within the company.
- Medical, Dental, Vision, Life insurance and 401K
We are an equal opportunity employer and welcome applications from all qualified individuals.
*Note: This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities or requirements. The duties may be adjusted based on the needs of the company.*
Dispatch Coordinator
Fort Worth, TX jobs
Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers.
Job functions and duties
Primary
Be the first line of communication for the Service Department as it relates to inbound/outbound calls
Focus on delivering precise and correct information to customers.
Entering in new Service Calls into Service Management system.
Coordinate the purchasing of any materials needed based on the requirements of the work to be performed.
Ensure timely scheduling based on both customer and technician availability.
Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently.
Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met.
Serve as additional back up to the other members of the Customer Experience team as needed.
Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term.
Skills
Ability to work in and contribute to a collaborative team environment.
Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery.
Be well organized in your approach to both day to day and longer-term work duties.
Exhibit sound judgement related to customer communication, management, and team operations.
Maintains a professional demeanor and always interacts professionally in all methods of contact.
Experience, Education, and Job Requirements
Candidate will have minimum experience of 3 years scheduling/dispatching experience.
Utilization of the Microsoft Office Suite as an effective tool.
Be engaged, be reliable, be an anchor in the business.
Be a master communicator.
Have a passion for providing top tier customer experiences.
Auto-ApplyDispatch Coordinator
Fort Worth, TX jobs
Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers.
Job functions and duties
Primary
Be the first line of communication for the Service Department as it relates to inbound/outbound calls
Focus on delivering precise and correct information to customers.
Entering in new Service Calls into Service Management system.
Coordinate the purchasing of any materials needed based on the requirements of the work to be performed.
Ensure timely scheduling based on both customer and technician availability.
Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently.
Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met.
Serve as additional back up to the other members of the Customer Experience team as needed.
Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term.
Skills
Ability to work in and contribute to a collaborative team environment.
Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery.
Be well organized in your approach to both day to day and longer-term work duties.
Exhibit sound judgement related to customer communication, management, and team operations.
Maintains a professional demeanor and always interacts professionally in all methods of contact.
Experience, Education, and Job Requirements
Candidate will have minimum experience of 3 years scheduling/dispatching experience.
Utilization of the Microsoft Office Suite as an effective tool.
Be engaged, be reliable, be an anchor in the business.
Be a master communicator.
Have a passion for providing top tier customer experiences.
Auto-Apply