Dispatcher jobs at Cemex - 107 jobs

As a Service Dispatcher, you will assist with office duties to include managing contract files, billing and invoicing, payroll, and routing inbound service calls. The Dispatcher will also maintain the service schedule and dispatch/assign Service Technicians as needed. Compensation Wage Range Starting at: $20+/hr. based on qualifications & experience Job Duties Issue purchase orders and enter vendor invoices Manage customer preventative maintenance contracts Prepare customer billing statements and expense reports Review and submit payroll weekly for service technicians Receive inbound service calls from customers and assigns service requests to technicians as appropriate Plan and maintain service schedule for technicians on a daily, weekly and monthly basis Review daily work orders to ensure service has been completed and documented correctly Communicate professionally both written and verbal with customers and vendors Coordinate upcoming material needs and order materials Requirements 3 or more years of experience with administrative support, billing and invoicing and receiving inbound calls while providing excellent customer service Prior experience working within the construction/service industry, inclusive of general contractors, specialty contractors and service providers preferred Proficiency in MS Office and accounting software Strong attention to detail Dispatch experience preferred Additional Requirements Maintain a positive, cooperative, and teachable attitude Initiative; self-motivated (driven), self-starter Complies and promotes company Safety Policy Excellent communication and customer service skills Analytical and problem-solving skills Must be able to work independently with and without supervision Ability to stand, squat, bend, stoop, and comfortably lift up to 50 lbs Ability to pass a full background screening, MVR, and drug screening Ability to travel, on limited basis, for training Schedule Monday - Friday 7:00am - 4:00pm with a 1 hour lunch break Comprehensive Benefits Medical, Vision, Dental Paid holiday and vacation 401(K) Plan with multiple investment options Training and development programs Company-paid employee assistance program Employee discount programs Company-paid and voluntary life insurance Company-paid and voluntary accidental death & dismemberment (AD&D) Company-paid short-term disability and voluntary long-term disability Healthcare reimbursement account and dependent care reimbursement account Vehicle discount programs Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. **Why Join Us?** Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities **Essential Responsibilities and Activities Include but are Not Limited to:** + Booking and managing field technician break-fix call outs in their assigned region(s). Ensuring all prerequisites are in place before allocating TOC SysAdmin support. + Performs all post-call out activities including completing reports and responding to invoices. + Triages and edits task, queues and other TOC engagement channels to ensure only fully qualified tasks reach TOC SysAdmins. + Monitoring TOC task queues to identify emerging trends. + Works with the internal Metrics team to identify and substantiate observed results of executed initiatives. + Contributes to standardisation of TOC Coordination function globally. + Provides TOC phone coverage. **Basic Qualifications:** + Must have a general awareness of Building Management and Security applications in one or more of the following: Access Control, Video/CCTV, HVAC or Energy Efficiency. **Preferred Experience:** + 1 or more years of experience coordinating TOC / Support Team / Break-fix works. + Solid competence with work order/task management systems. **Communication Skills:** + Strong oral, technical writing, and presentation skills + Ability to build productive relationships with team members, clients and other network/system stakeholders. **Behavioural Skills:** + Must be able to balance high quality standards with schedule pressures and a demanding environment. + Must be a resourceful self-starter, flexible, proactive, solution-oriented and customer-oriented. **Work Schedule:** + Required time in the office 3 days/week. 2 days WFH remote available. + Subject to change given demands of the client. + Some offset work hours to support teams outside of region. + Some international travel requirements ( Qualifications **Education and Relevant Experience:** + High School Diploma or a GED and 6 + Years of Relevant Experience or + Associates Degree and 4+ Years of Relevant Experience or Bachelor's Degree with 0-2+ years of experience. **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is required. + Must be able to obtain vendor Professional Certification. + Experience administering LENEL systems is desired. + Experience in badge office operations is desired. + Strong Oral and written communication skills are essential. + Demonstrated background working with multidisciplinary teams. + Demonstrated time management and organization skills to meet deadlines and quality objectives. **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.

**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. **Why Join Us?** Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities **Essential Responsibilities and Activities Include but are Not Limited to:** + Booking and managing field technician break-fix call outs in their assigned region(s). Ensuring all prerequisites are in place before allocating TOC SysAdmin support. + Performs all post-call out activities including completing reports and responding to invoices. + Triages and edits task, queues and other TOC engagement channels to ensure only fully qualified tasks reach TOC SysAdmins. + Monitoring TOC task queues to identify emerging trends. + Works with the internal Metrics team to identify and substantiate observed results of executed initiatives. + Contributes to standardisation of TOC Coordination function globally. + Provides TOC phone coverage. **Basic Qualifications:** + Must have a general awareness of Building Management and Security applications in one or more of the following: Access Control, Video/CCTV, HVAC or Energy Efficiency. **Preferred Experience:** + 1 or more years of experience coordinating TOC / Support Team / Break-fix works. + Solid competence with work order/task management systems. **Communication Skills:** + Strong oral, technical writing, and presentation skills + Ability to build productive relationships with team members, clients and other network/system stakeholders. **Behavioural Skills:** + Must be able to balance high quality standards with schedule pressures and a demanding environment. + Must be a resourceful self-starter, flexible, proactive, solution-oriented and customer-oriented. **Work Schedule:** + Required time in the office 3 days/week. 2 days WFH remote available. + Subject to change given demands of the client. + Some offset work hours to support teams outside of region. + Some international travel requirements ( Qualifications **Education and Relevant Experience:** + High School Diploma or a GED and 6 + Years of Relevant Experience or + Associates Degree and 4+ Years of Relevant Experience or Bachelor's Degree with 0+ years of experience. **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is required. + Must be able to obtain vendor Professional Certification. + Experience administering LENEL systems is desired. + Experience in badge office operations is desired. + Strong Oral and written communication skills are essential. + Demonstrated background working with multidisciplinary teams. + Demonstrated time management and organization skills to meet deadlines and quality objectives. **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person. Pay Range USD $83,120.00 - USD $124,680.00 /Yr.

is in-office in the city of Brea, CA. Work Schedule: Tuesday-Friday 10:00AM - 7:00PM Saturday 8:00AM - 5:00PM Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join Service Champions as a Dispatcher for the HVAC department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team. Key Responsibilities: Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians. Communication Point: Act as the main point of contact for field teams, customers, and management. Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction. Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations. Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents. Emergency Response: Coordinate emergency response efforts when necessary. Resource Allocation: Ensure efficient allocation of resources to meet operational demands. Collaboration: Work closely with other departments to streamline processes and improve service delivery. Qualifications: 2+ years of dispatching experience. Call center experience is highly preferred. HVAC, Plumbing, Electrical, or other service-based industry experience is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in basic computer applications and call center software. Service Titan experience is a plus. Benefits: Hourly Pay + Bonus Potential Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Paid time off: Generous vacation, holidays, and sick leave. Training and development: Ongoing opportunities for professional growth and advancement. Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. #SCC Pay Range$22-$26 USD About Service Champions: A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them. You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Privacy Policy

Job Description is in-office in the city of Brea, CA. Work Schedule: Tuesday-Friday 10:00AM - 7:00PM Saturday 8:00AM - 5:00PM Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join Service Champions as a Dispatcher for the HVAC department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team. Key Responsibilities: Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians. Communication Point: Act as the main point of contact for field teams, customers, and management. Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction. Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations. Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents. Emergency Response: Coordinate emergency response efforts when necessary. Resource Allocation: Ensure efficient allocation of resources to meet operational demands. Collaboration: Work closely with other departments to streamline processes and improve service delivery. Qualifications: 2+ years of dispatching experience. Call center experience is highly preferred. HVAC, Plumbing, Electrical, or other service-based industry experience is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in basic computer applications and call center software. Service Titan experience is a plus. Benefits: Hourly Pay + Bonus Potential Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Paid time off: Generous vacation, holidays, and sick leave. Training and development: Ongoing opportunities for professional growth and advancement. Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. #SCC Pay Range$22-$26 USD About Service Champions: A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them. You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Privacy Policy

Job DescriptionESSENTIAL RESPONSIBILITIES AND DUTIESSummary/Objective:The Dispatcher is responsible for receiving, accurately entering and processing customer orders for concrete and aggregates while ensuring quality service and the timely delivery of ordered products. Essential Functions:Receive customer orders over the phone for shipment of concrete and sand and gravel. Enter customer orders in computer system and ensure information is entered accurately to avoid erroneous deliveries and errors. Review information with customer to ensure sufficient quantities and materials are ordered. Verify delivery dates and times, delivery addresses, directions and any special instructions are accurate. Educate customers on products and make recommendations. Provide customers with the company website for valuable customer tools and resources. Process COD orders which includes quoting prices and quantities according to zones. Verify and approve all necessary information for credit card charges. Process credit card sales through telecheck machine. Interact daily with CSC personnel, customers, delivery professionals and plant personnel to ensure efficient and effective deliveries. Monitor daily KPI dashboards. Troubleshoot customer complaints and provide an appropriate resolution to the problem. Document and if necessary elevate to Manager and/or other appropriate manager (Sales, Operations, CCO, Safety) for resolution and follow-up. Promptly notify Safety, Operations Manager and/or other appropriate personnel of any accidents, material spills, or job site safety issues which may arise. Assign delivery professionals to specific jobs. Dispatch trucks to appropriate plants and delivery sites. Forward information to plant for filling orders. Monitor truck activity to maintain timely schedules and delivery of orders. Develop schedules for next assignments so that trucks are dispatched based on availability. Other duties as assigned. Non-Essential Functions:Maintain customer relations with all customers. Perform miscellaneous administrative functions as required. Assist Customer Service Representatives as needed. JOB SPECIFICATIONSWork Environment:Work time will be indoors/office. Noise level will be moderate. Physical Demands:Sit approximately 8 hours per day. ADDITIONAL QUALIFICATIONSExperience:Previous experience in a logistics or dispatch environment. Special Skills:Written communication, verbal communication, and basic mathematical skills. Ability to use a computer including Microsoft Office, Dispatch system. Data entry skills. Excellent interpersonal skills. Ability to work in a high-stress, fast-paced environment. Able to read maps and provide written and verbal directions. Familiar with on-line tools for maps and directions. Excellent organizational skills. Must be able to identify and resolve problems in a timely manner. Certifications:N/AIndustry Related Experience or Skills:Background in concrete, sand and gravel or transportation (preferred). Education Required: High SchoolPreferred Education: N/ABilingual in Spanish Preferred: Yes

ESSENTIAL RESPONSIBILITIES AND DUTIESSummary/Objective:The Dispatcher is responsible for receiving, accurately entering and processing customer orders for concrete and aggregates while ensuring quality service and the timely delivery of ordered products. Essential Functions:Receive customer orders over the phone for shipment of concrete and sand and gravel. Enter customer orders in computer system and ensure information is entered accurately to avoid erroneous deliveries and errors. Review information with customer to ensure sufficient quantities and materials are ordered. Verify delivery dates and times, delivery addresses, directions and any special instructions are accurate. Educate customers on products and make recommendations. Provide customers with the company website for valuable customer tools and resources. Process COD orders which includes quoting prices and quantities according to zones. Verify and approve all necessary information for credit card charges. Process credit card sales through telecheck machine. Interact daily with CSC personnel, customers, delivery professionals and plant personnel to ensure efficient and effective deliveries. Monitor daily KPI dashboards. Troubleshoot customer complaints and provide an appropriate resolution to the problem. Document and if necessary elevate to Manager and/or other appropriate manager (Sales, Operations, CCO, Safety) for resolution and follow-up. Promptly notify Safety, Operations Manager and/or other appropriate personnel of any accidents, material spills, or job site safety issues which may arise. Assign delivery professionals to specific jobs. Dispatch trucks to appropriate plants and delivery sites. Forward information to plant for filling orders. Monitor truck activity to maintain timely schedules and delivery of orders. Develop schedules for next assignments so that trucks are dispatched based on availability. Other duties as assigned. Non-Essential Functions:Maintain customer relations with all customers. Perform miscellaneous administrative functions as required. Assist Customer Service Representatives as needed. JOB SPECIFICATIONSWork Environment:Work time will be indoors/office. Noise level will be moderate. Physical Demands:Sit approximately 8 hours per day. ADDITIONAL QUALIFICATIONSExperience:Previous experience in a logistics or dispatch environment. Special Skills:Written communication, verbal communication, and basic mathematical skills. Ability to use a computer including Microsoft Office, Dispatch system. Data entry skills. Excellent interpersonal skills. Ability to work in a high-stress, fast-paced environment. Able to read maps and provide written and verbal directions. Familiar with on-line tools for maps and directions. Excellent organizational skills. Must be able to identify and resolve problems in a timely manner. Certifications:N/AIndustry Related Experience or Skills:Background in concrete, sand and gravel or transportation (preferred). Education Required: High SchoolPreferred Education: N/ABilingual in Spanish Preferred: Yes

The dispatcher connects the field staff, office, and customers. They must stay attentive and be prepared to handle sudden route changes or scheduling issues. Additionally, they must efficiently make necessary schedule changes to meet the company's ongoing demand, ensuring customer satisfaction. Skills and Abilities Dispatcher: Requires a minimum of 1-3 years of work experience, preferably in the service industry (e.g. Electrical, HVAC, Plumbing) Proficiency in technology is essential, and the ability to learn about the city's geographical location. Strong documentation skills are necessary for writing clean and concise job summaries. Exceptional customer service skills, attention to detail, and the ability to multi-task in a fast-paced environment. Actively listen to others without interruption and ask pertinent questions. Ability to quickly adapt to constant changes in schedules, routes, and job requirements, and the aptitude to logically evaluate situations, establish priorities, and promptly resolve issues. Foster professional and positive communication with plumbing technicians, managers, and customers. Requirements Essential Duties and Responsibilities Efficiently schedule or reschedule service calls to maximize technician availability, considering their levels of expertise, specialties, and home addresses. Regularly update customers regarding job progress and Estimated Time of Arrival (ETA), among other things. Maintain close communication with plumbing technicians to adjust schedules and allocate sufficient time for useful job completion. Accurately report all times and expenses in ProTec Connect. Maintain close contact with plumbing technicians to adjust or change schedules. Please assist the Plumbing Director with tasks such as managing job schedules, processing job cancellations, and other related duties. Physical Requirements: Able to work in an office environment and use office equipment: computer, laptop, printers, etc., and sit for extended periods.

**Discover a more connected career** A successful Dispatch Supervisor shall be responsible for ensuring customer databases are updated and maintained according to customer requirements; overseeing the day-to-day supervision of assigned dispatchers, sub contractors, and field employees; ensuring work is dispatched according to company standards; communicating and maintaining a positive relationship with the customer(s). At a minimum, the position requires excellent communications skills, a good working knowledge of general office functions; proficient in the use of office software with emphasis on Microsoft and Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data. **Connecting you to great benefits** + Weekly Paychecks + Paid Time Off, Parental Leave, and Holidays + Insurance (including medical, prescription drug, dental, vision, disability, life insurance) + 401(k) w/ Company Match + Stock Purchase Plan + Education Reimbursement + Legal Insurance + Discounts on gym memberships, pet insurance, and much more! **What you'll do** + Supervise, develop, and provide leadership to employees of an assigned area, department, or project. + Review tasks and reports to ensure accuracy, completeness, and compliance. + Implement and maintain processes to assist completion of tasks in support of an assigned area, department, or project. + Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project. + Additional Duties as assigned. **What you'll need** + Associates Degree in a related field or 3 years of related work experience. + Previous supervisory and/or managerial experience. + Project management skills including planning, organizing, and coordinating tasks. + Authorized to work in the United States. + Successful completion of pre-employment drug screen, background, and motor vehicle record check. **Why grow your career with us** Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. **Building stronger solutions together** Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Responsibilities: * Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements * Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations * Able to remain calm and decisive in a potentially high stress/fast-paced work environment * Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers * Must be familiar with our delivery areas and must be able to assist drivers in finding job sites * Must be able to determine travel time to jobs and best plant locations to service the job * Accurately and promptly input orders to customer specifications for delivery * Review and verify accurate delivery and product information on orders prior to delivery * Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office * Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days * Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: * A minimum of 3 years customer service experience preferred * High School diploma or general education degree (GED) required * Prior dispatch experience, tracking and scheduling is preferred * Bi-Lingual (Spanish/English) will be highly looked upon * Computer Skills: typing skills, internet navigation Benefits * Consistent work, with a work/life balance * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong. Req #: 2307

The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Responsibilities: Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.

Must have open availability including potential overnights The Dispatcher coordinates phone sales and manages the distribution of concrete for multiple plants and vendors. They must be aware of special jobsite conditions that require specific trucks, spacing, and slump requirements. Dispatchers should be familiar with delivery areas, assist drivers in finding jobsites, and determine travel times. The role requires strong customer service skills, the ability to work efficiently under pressure, and flexibility to work long hours when needed. Roles and Responsibilities * Support a culture that promotes safety as a top priority while ensuring compliance with all federal, state and company regulatory policies and procedures. * Provide excellent customer service by phone and in person. * Communicate all pertinent dispatch activities to the appropriate individuals, customers, or drivers. * Assign and reassign ready mix drivers for projects and plants. * Track orders while monitoring demand, utilization, and capacity; prioritize work accordingly. * Monitor driver performance, arrival times, loads per day, and overall customer satisfaction. * Provide customer support, respond to inquiries, and offer alternatives as needed. * Identify potential problems or opportunities and proactively resolve issues. * Diffuse complaints effectively. * Collaborate with production staff to exceed customer expectations. * Ensure all orders are complete and accurate. * Other duties and responsibilities as assigned by supervisor. Benefits * Recession Resistant Industry * Consistent work, with a work/life balance * Overtime Opportunities * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities. * High school diploma or GED required. * Previous dispatch or logistics experience preferred. * Strong understanding of the ready-mix concrete business. * Ability to read, comprehend, and write simple instructions, correspondence, and memos. * Basic math skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals. * Proficient typing and computer skills, including knowledge of database software and Microsoft Office (Excel, Word). Other Requirements: * Flexibility to work various schedules and stay late when necessary. * Must be willing to work nights and weekends when necessary. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, use hands to finger, handle, or feel. The employee is frequently required to stand, walk, kneel, and bend. The employee must occasionally lift and/or move from 1-20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Work Environment While performing the duties of this job, the employee regularly works in outside weather conditions and is regularly exposed to airborne particles. The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually loud. Physical Requirements Certifications Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * Paid Orientation * A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We'repassionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong. Req #: 2137

Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities * Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements * Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations * Able to remain calm and decisive in a potentially high stress/fast-paced work environment * Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers * Must be familiar with our delivery areas and must be able to assist drivers in finding job sites * Must be able to determine travel time to jobs and best plant locations to service the job * Accurately and promptly input orders to customer specifications for delivery * Review and verify accurate delivery and product information on orders prior to delivery * Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office * Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days * Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: * A minimum of 3 years customer service experience preferred * High School diploma or general education degree (GED) required * Prior dispatch experience, tracking and scheduling is preferred * Bi-Lingual (Spanish/English) will be highly looked upon * Computer Skills: typing skills, internet navigation Benefits * Consistent work, with a work/life balance * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong. Req #: 2311

Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays Powered by JazzHR FMyI9Z350W

Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays

The Dispatcher role is perfect for someone who thrives in a fast-paced environment and enjoys being the central hub of communication. You'll coordinate technicians, solve problems in real-time, and keep jobs running smoothly, making a direct impact on customer satisfaction and field productivity. It's a great fit for someone organized, proactive, and ready to be a key player in daily operations. Self.Made. at RK At RK, Self. Made. isn't a tagline, it's how work gets done. People here build more than projects; they build capability, confidence, and careers they can be proud of. With so much work designed and fabricated in-house, ideas move quickly from concept to shop floor to job site. Teams collaborate across disciplines, solve real-world challenges, and grow through hands-on work that truly matters RK Company Overview RK Industries is a second-generation family-owned company led by brothers Rick and Jon Kinning. With seven specialized business units working together, we deliver construction, fabrication, manufacturing, and building services with a focus on safety, quality, and craftsmanship. People join RK for the craftsmanship, complexity, and the ability to make a real impact. Our in-house capabilities mean employees see their ideas become real solutions, creating meaningful collaboration and clear visibility into how work gets built. Growth happens through challenging projects, mentorship from experienced builders, and opportunities that stretch your skill set. With RK University, accredited apprenticeships, competitive benefits, and deep community investment, RK offers the stability of a family-owned company with the opportunity and momentum of an industry leader. Position Summary Supports commercial field service operations by coordinating service scheduling, dispatching, and technician resources to maximize productivity and profitability. Assists management and superintendents in planning and achieving departmental goals while serving as a primary point of contact for customers. Ensures efficient job completion through proactive communication, customer service follow-up, and effective resolution of scheduling, service, and field issues. Role Responsibilities * Assists in the administration of service coordination, field productivity and field profitability. Also assists the Superintendents in achieving the goals and objectives of the Department. * Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician. * Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department's resources and objectives. * Assists in answering heavy phone volume for both internal and external customers. * Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance. * Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments. * Daily coordination with the Superintendents and technicians. * Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs. * Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments, notifying customer when technicians will be late, reschedule missed appointments and place follow up calls. * Checks in regularly with customers via phone or email to stay on track, avoid problems and make sure the customer is pleased. * Makes appropriate judgements to remedy problems and ensure service recovery. * Actively listens to customers, sets clear mutual expectations, empathizes as necessary and is friendly and professional. * Works with Field Supervisors to prioritize open calls and then dispatches in a timely manner. * Working hours are Monday - Friday, 8:00am to 4:30pm. Qualifications * Assists in the administration of service coordination, field productivity and field profitability. Also assists the Superintendents in achieving the goals and objectives of the Department. * Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician. * Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department's resources and objectives. * Assists in answering heavy phone volume for both internal and external customers. * Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance. * Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments. * Daily coordination with the Superintendents and technicians. * Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs. * Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments notifying customer when technicians will be late, reschedule missed appointments and place follow up calls. * Accurately captures customer information GP Wennsoft, verifies documentation. * Checks in regularly with customers via phone or email to stay on track, avoid problems and make sure the customer is pleased. * Makes appropriate judgements to remedy problems and ensure service recovery. * Actively listens to customers, sets clear mutual expectations, empathizes as necessary and is friendly and professional. * Works with Field Supervisors to prioritize open calls and then dispatches in a timely What Sets RK Industries Apart * Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental * Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition * Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards * Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation * Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program Applications are accepted on an ongoing basis.

Job DescriptionDescription: Echo Nevada is seeking a Dispatcher to work with our team by coordinating and scheduling drivers for passenger pick up in a safe, efficient, and timely manner. The ideal candidate will work well under pressure while managing competing sources of data. This position requires experience working with people under stressful conditions and circumstances. Accustomed to working in a fast-paced environment with multi-tasking several schedules and priorities at once. What we need you to do: Schedules drivers for passenger pick-up in a way that maximizes the efficiency of all available drivers. Anticipates complications along routes and at driver destinations; communicates delays and route changes as necessary. Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed. Maintain a positive, empathetic, and professional attitude toward drivers always. Acknowledge and resolve driver complaints. Ensure that proper records are maintained by noting customer and driver interactions, transactions, comments, and complaints. Communicate and coordinate with colleagues as necessary. Provides feedback on the efficiency of the dispatch process. Ensures customer satisfaction and provides professional customer support. Operating a multi-line console phone telephone system and 2-way radio - Operating a radio console. Determining and assigning the levels of service to reservation. Assigning appropriate codes to the reservations Performing and reporting crisis intervention with road-side assistance and /or emergency response. Handling the responding and reception of a wide range of emergency and nonemergency services and complaints Entering and changing information in local state and national computer databases Evaluate situations, use judgment, and establish priorities and quickly resolve issues. Monitoring the live dispatch screen and making sure drivers are enroute to their next ride 30minutes prior. Performs other related duties as required. Requirements: High school diploma or equivalent required Three to five years prior customer service experience required. One-year prior experience in a dispatch call center environment strongly preferred. Prior experience as a driver or chauffeur highly preferred Excellent verbal and written communication skills Strong organizational skills to prepare and assign routes. Basic understanding of geographical area and mapping programs to facilitate efficient scheduling. Excellent communication skills to collaborate with others under any type of condition. Excellent organizational skills to keep track of schedules, routes, and personnel. Excellent listening skills, good hearing, and clear speech Knowledge of computers for scheduling and other dispatching duties Ability to multi-task with different, and sometimes conflicting, events in real time. Ability to work under stress and remain calm and to calm others during rapidly changing circumstances. Ability to relay information in a fast-paced environment. Proficient with or able to quickly learn dispatch and recordkeeping systems. Ability to work at a fast pace and under pressure. Physical Requirements: This position will sit for extended periods of time. Requires manual dexterity and use of hands and fingers while using a computer for extended periods of time. Echo Nevada is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Echo Nevada is committed to equal employment opportunities for all employees. You bring your Experience and Customer Service skills, and we will provide you with a work environment free of discrimination and harassment. All employment decisions will be based on business needs, job requirements and individual qualifications.

Key Responsibilities: Schedule and dispatch Field Technicians for daily assignments. Prioritize service calls based on urgency and impact. Coordinate all on-site work scheduling with customers. Manage job setup, technician time tracking, and updates Communicate between field and office to ensure workflow continuity. Monitor parts/materials availability and inform technicians. Issue and track purchase orders; reconcile PO logs. Maintain truck inventory and ensure accurate billing/payroll prep. Support cost control across PM contracts, repairs, and projects. Maintain service contract logs and assist with monthly revenue forecasts. Follow up with customers to ensure satisfaction. Participate in team meetings and assist with ordering parts and contract renewals.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.