Cengage Learning jobs - 105 jobs

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Work helps learners gain the skills they need to succeed in today's job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education. With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** The Student Advisor role is a customer service-focused position dedicated to providing reliable, high-quality support to students. You will operate in a dynamic, structured environment in this role. Each shift, you will complete around 70 tasks and handle numerous inbound and outbound phone calls. With a strong commitment to service, you will actively listen to students, show compassion, and de-escalate concerns with professionalism and care. This role requires you to multitask within various platforms and tools while delivering accurate, efficient, and well-detailed assistance. Your compassion, communication skills, and technical agility will ensure every student receives an exceptional customer experience. **What you'll do here:** **Student Support & Relationship Building:** + Provide exceptional customer service by actively listening, empathizing, and responding to students' needs. + Build professional rapport quickly through **required** **inbound and outbound phone calls** , email, and case communication. + Maintain a calm, compassionate, and solutions-focused approach, even in challenging or escalated situations. **Case & Contact Management** + Handle approximately 70 assigned tasks per shift while meeting productivity, accuracy, and service-level expectations. + Maintain a 95% case closure and answer rate by efficiently managing a high volume of required phone contacts. + Document all interactions thoroughly and accurately across multiple systems, browsers, and applications. **Problem Solving & First-Contact Resolution:** + Identify issues quickly, determine the underlying cause, and resolve concerns by using approved guidance, required scripts, and sound judgment while supporting and advocating for the student. + Provide clear, accurate, and timely solutions that help students move forward and minimize repeat contacts. + Balance student needs with business policies while staying professional, empathetic, and solution focused. **De-escalation & Customer Advocacy:** + Use emotional intelligence and conflict-resolution techniques to de-escalate tense or emotionally charged situations. + Advocate for students by understanding their challenges, addressing concerns thoroughly, and guiding them through next steps. + Maintain consistent professionalism and composure while helping students feel supported and heard. **Skills you will need here:** + **Passion for Students:** Driven to exceed customer expectations by providing exceptional service and resolving customer issues effectively. + **Emotional intelligence:** Showing genuine care and understanding towards customers' concerns and needs. Showing compassion towards customers by acknowledging their emotions and providing appropriate support and solutions. + **Communication:** Demonstrating effective communication skills to build rapport and establish a positive relationship with students. Actively listening to customers to fully understand their concerns and requirements. + **Efficiency:** Demonstrating the ability to meet or exceed customer service efficiency metrics and performance goals while handling assigned cases and phone calls within a structured and fast-paced environment. + **Attention to detail:** Handling numerous tasks across multiple applications and screens while ensuring accuracy and thoroughness in responses. + **Technological** **proficiency:** Proficient in using computers, navigating multiple browsers, tabs, and tools simultaneously to answer questions quickly and optimally. + **Organization:** Uses time management to handle assigned tasks. Maintaining a system to prioritize and track tasks to ensure they are completed effectively and on time. + **Punctuality:** Being consistently on time and present for scheduled shifts. Proactively communicating any unexpected events or issues that may affect attendance or performance. **Experience** + 1-2 Years Experience in Customer Service, in a fast-paced environment + Bilingual - Fluently Speak, Read, and Write in **Spanish/English (Required)** + Proven ability to work in a fast-paced student or customer facing environment. + We encourage individuals with diverse service experiences to apply (examples include hospitality, restaurants, retail, collections, childcare and education). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $39,000.00 - $43,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

The Account Executive - College sells to Higher Education faculty within a designated geographical territory. With a hunter mentality, their objective is to grow market share by successfully establishing new business with Sage Vantage and other digital or print content that meets course needs. An ideal candidate is an independent, self-starter whose responsibilities include conducting well-structured consultative sales calls, persuasively demonstrating technology product capabilities, and establishing relationships with faculty members and other customers to gain new business and grow revenue. With a strong drive, ample product knowledge, and active listening skills, this person is confident and persuasive when interacting with customers. The ability to systematically run a large geographic territory through employing in-person and virtual sales techniques is a daily requirement. Sage Account Executives maintain our sales database (MSCRM), which allows them to juxtapose account growth outreach with maintenance activities, resulting in successful adoption of new materials, digital product renewals, and retention and/or expansion of the current base of Sage products. This position is based out of Buffalo, NY, with overnight travel of 20% during the prime selling season. Job Functions and Responsibilities Sales Following a strategic territory selling plan, built with the help and direction of Sales Management, the ideal candidate will work to grow Sage's presence and establish new products in all of our subject areas by: Being highly visible to customers, persuasively conducting quality sales calls, and gaining Vantage demonstrations through employing professional selling techniques. Successfully positioning self and Sage as a strategic business partner within social science and business departments across campus by actively listening to customer needs. Traveling to assigned campuses during selling seasons is required, with geographic travel and overnights outlined in advance, often requiring an excess of 40+ hours per week. Conducting effective sales calls to grow new revenue via well-planned campus appointments and/or schedules, video calls, telephone, and email exchanges with the goal of progressing the territory pipeline and taking new market share. Identifying and dynamically qualifying new sales leads in assigned territory; assertively selling to those identified targets while growing existing business by placing it into recurring revenue models to meet set sales goals. Effectively deploying key sales tools within the course of daily selling and nimbly using the insights that the tools provide to accelerate pipeline movement. Growing market share at the territory and key title level each selling season through strong internal partnerships, as well as through personal drive and resilience to achieve success. Confidently and successfully demonstrating Sage technology and employing sales enablement tools in sales calls. Ensuring data within the CRM system is accurate by maintaining and updating the sales pipeline daily. Overall, a Sage Account Executive is innovative, persuasive, and resilient in meeting the needs of prospects and customers. They are well established in their market, persistent and purposeful in growing their Sage business. Product and Market Knowledge With a well-established presence in their territory, the Sage rep collects and communicates market feedback and product information to Product, Technology, and Sales Management Teams. Develops deep product knowledge through learning programs to be able to persuasively articulate value proposition of products in a competitive landscape. Successfully addresses objections and misconceptions while answering questions of prospective customers effectively either independently or through collaboration with internal team members and specialists. Provides Product Teams with market development leads, faculty advocates, and potential textbook authors. Planning, Reporting, and Database Maintenance Strategically performs and completes Lead Generation (identifying courses, decision makers, enrollments, and product-in-use information) for targeted course markets at accounts identified within assigned territory. Strategically works sales opportunities in CRM to prioritize pipeline and optimize revenue. Strategically plans campus outreach via campus trips/video calls/phone calls. Completes expense reports on a timely basis, handles annual travel and expense budget effectively. Conference Attendance/Business Travel Daily full day and overnight travel to customers 2+ hours away is required to key accounts during active selling times. Required to attend bi-annual sales meeting and other company-wide meetings. Customer/Author Relations Provides excellent customer service when working with potential or existing customers by providing information, resources, and troubleshooting in a timely manner. While engaging with customers and authors, takes appropriate actions to ensure they have a positive experience and image of the company. Effectively works with current customers to cross-sell and referral sell when working with installed base of business. Any combination equivalent to, but not limited to, the following: Required: Bachelor's degree required Demonstrated record of success in academic and professional background. 2 to 4+ years sales experience required, along with a creative, persuasive, strategic, and persistent sales demeanor. Hunter mentality, self-reliant and success oriented. Strong technology demonstration skills. Dedicated work ethic (must be willing to work hours needed and to travel based upon assigned geography). Must be equally adept at working independently and within a team. Proficient in PC environment and experienced with Microsoft Word, Excel, database applications and PowerPoint. Excellent written, oral, and presentation skills. Outstanding time management and organization, with excellent attention to detail. Ability to be flexible and adapt quickly and creatively to changing business needs. Preferred: Field-based sales experience strongly preferred for remote based sales positions. Sales experience in the publishing industry or related SAAS/technology industries is a plus. Familiarity and ability to work with CRM systems. Familiarity with other sales technology programs and video conferencing experience. If you have a disability and you need any support during the application process, please contact All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align. In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with Sage covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.

Director, Operations Portfolio & Planning College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles. Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions. You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence. In this role, you will: Planning, Prioritization & Operational Rhythm (40%) Lead planning strategies that shape the priorities for Ops internal platforms & product integration Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows. Create transparency into work in progress and dependencies across Ops teams. Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery. Communicate clearly with leaders and stakeholders on what is moving forward, when, and why. Portfolio Strategy Integration & Roadmap Alignment (30%) Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions. Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams. Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync. Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design. Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements. Solution Enablement (30%) Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency. Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions. Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves. About You 7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization. Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams. Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions. Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker. A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed. Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively. Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes. Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership. Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy. Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE1 #LI-AP1

College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity The Operations Division is modernizing how we deliver learning solutions to enable high-impact, user-centered experiences. We are seeking a Director of Operations Instructional Design to lead the design, development, and continuous improvement of digital learning experiences that prepare more than 150 members of our Operations team to deliver exceptional support to our customers throughout their journey. This role will establish and lead a Learning Experience Design Center of Excellence (COE) within Operations, responsible for building best-in-class design standards, templates, and tools that elevate the quality and impact of all learning experiences. You'll collaborate across Operations, Product, Program, and Technology to ensure that every learning program is both engaging and measurable in its impact on performance, readiness, and customer experience. You use instructional design to drive innovation in digital learning through evidence-based practices, human-centered design, and the thoughtful application of learning science. You bring experience with Adobe Captivate, Articulate Storyline 360, SCORM Cloud, Global Meet, and PowerPoint to create lessons and modules, and coding skills with JavaScript extensions and other tools to produce interactive elements. In this role, you will: Develop and Deliver Training, Templates, and Artifacts (40%) Create detailed design principles and templates for the team to use in creating individual training artifacts like webinars, live learning, async lessons and modules. Create complex training experiences and deliverables using tools like JavaScript extensions, xAPI, cmi5, and Blender. Plan, script, and build engaging, interactive, targeted, and efficient learning artifacts for internal Operations staff who support the delivery of College Board products and assessments. Create visual elements like graphics, exercises, videos, printables, and assessments to make artifacts engaging to learners. Use Articulate Storyline 360, Articulate Review SCORM Cloud, and PowerPoint to create and update training artifacts. Learning Strategy and Standards (30%) Establish the Learning Experience Design COE to define standards, templates, and processes for learning design excellence. Partner with business leaders to ensure learning programs are measurable and linked to performance outcomes and customer experience improvements. Anticipates future learning needs by staying current with design trends and research. Balances prioritization and delivery of new strategies and approaches with current business needs. Leverage AI technologies to develop learning solutions that deliver high business value to materially transform Ops learning experiences Make necessary adjustments and add required elements (like closed-captioning) to ensure all artifacts are ADA compliant when required. Ensure final artifacts are compatible with organization's LMS and broader knowledge management infrastructure. Continuous Improvement and Evolve Content (30%) Deliver strategies that connect learning programs to business results using data and evaluation models to prove the impact and value of learning initiatives. Establish and monitor key learning performance metrics to measure and enhance business impact, using data to drive continuous improvement Implement feedback loops to gather user insights and measure satisfaction, leveraging this data for iteratively refining learning solutions Maintain governance processes for content updates in collaboration with SMEs and overall Knowledge and Learning Operations team. About You Expertise in digital learning with 5+ years designing and creating digital training programs. Experience providing digital learning to K-12 educators is preferred but not required. Outstanding knowledge of emerging trends and best practice in digital learning Expertise in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutions is required. Proven capabilities to develop complex learning materials, including simulations, JavaScript extensions, and multimedia. Expertise in instructional technologies is required; operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5. Adept problem-solving skills, including using data to inform decisions and actions Excellent verbal and written communication skills Proven ability to build relationships and influence others to action A passion for supporting educational and career opportunities for millions of students Excellent PowerPoint, Word, and Excel skills The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business. Authorization to work in the United States All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-remote #LI-MD1

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ **Where you'll work:** This is a fully remote position within the U.S. While we welcome applicants from all time zones, candidates who can work Eastern Time hours will be best aligned with the team's schedule. **What you'll do here:** The Communications Coordinator will join the corporate communications team to support internal and external communications activities, including: + Strategy execution + Written content development + Message distribution across channels + Metrics tracking and reporting **External Communications Program** The Communications Coordinator will report to the VP of External Communications and partner closely with the external communications team to support public relations, social media, blog strategy and broader corporate brand identity efforts, including: + Assist in launching integrated PR and social media campaigns across paid, earned, and owned channels. + Write and edit engaging content for blogs, social media, and other digital platforms. + Source culture-driven content to showcase employee stories and strengthen brand presence. + Generate creative social media ideas to boost reach and engagement; collaborate with design teams to bring concepts to life. + Support paid social campaign development and execution, and learn best practices for optimizing performance. + Monitor and report on monthly corporate and executive social media metrics. + Track engagement metrics and prepare quarterly performance reports. + Help maintain and update the corporate website through the CMS platform. **Internal Communications Program** The Communications Coordinator will also work closely with the Internal Communications team to support comprehensive executive and business segment communication efforts, including: + Create clear, compelling content for internal channels, including email, Slack, and SharePoint. + Manage the end-to-end process for the weekly employee newsletter, from planning to distribution. + Format, proof, and distribute various employee communications with accuracy and attention to detail. + Coordinate with email distribution vendors to ensure timely delivery. + Support Executive Town Hall production, including slide design, recording uploads, and recap distribution. + Track engagement metrics and prepare quarterly performance reports. **Skills you will need:** + 1-3 years of experience in PR, communications, or related field (agency experience preferred). + Exceptional writing and editing skills (writing samples to be requested) + Strong organizational and project management abilities. + Proficiency in Microsoft Office Suite. **Preferred (but not required):** + Familiarity with social media platforms; in particular post development and analytics measurement (LinkedIn, Glassdoor) + Basic understanding of analytics tools, CMS platforms and email distribution platforms + Experience with paid social campaigns Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $28.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Sr. Salesforce Solutions Analyst College Board - Technology Role Type: This is a full-time position About the Team We are a team of technologists working together to solve complex technical problems and develop innovative solutions. Embracing a culture of continuous improvement, we look for ways to incorporate new technologies in the delivery of systems that are responsible for analysis and scoring of tests of SAT/PSAT and AP programs. We regularly collaborate while pitching and sharing our ideas to help define the future of our applications. Our team is characterized by our positive team culture, strong technical skills, focus on delivering value and our ability to have fun while being productive. About the Opportunity We are seeking a Senior Salesforce Solution Analyst with advanced expertise in Salesforce platform, scalable solution design, and enterprise systems and process analysis. This role requires deep Salesforce platform knowledge, hands-on configuration skills, and the ability to collaborate closely with business stakeholders and engineering teams to deliver high-quality, technically sound Salesforce solutions. The ideal candidate brings significant experience working across Sales Cloud, Service Cloud, and Experience Cloud, with strong capabilities in data modeling, declarative automation, integration concepts, and platform governance. You will play a critical role in aligning business processes and needs with Salesforce technical capabilities, ensuring solution design adheres to architectural standards, security frameworks, and engineering best practices. Reporting to the Staff Engineering Director, this role works in an Agile environment and contributes to the evolution of Salesforce as a strategic enterprise platform-driving technical enhancements, process automation, and solution scalability across the organization. In this role, you will: Technical Solution Design & Architecture Alignment Translate business requirements into technical specifications, solution designs, and scalable Salesforce configurations. Partner with engineering teams to ensure solutions align with platform architecture, data models, security models, and integration patterns. Configure and optimize Salesforce features using Flows, validation rules, Lightning App Builder, and other declarative tools in accordance with best practices. Support enhancements across Sales Cloud, Service Cloud, and Experience Cloud, ensuring solutions are scalable, maintainable, and compliant with governance standards. Solution Analysis & Solution Design Lead requirements discovery with stakeholders and convert business needs into well-defined user stories and acceptance criteria for technical implementation. Produce future-state process designs, system workflows, configuration documentation, and platform functional specifications. Collaborate with developers, admins, architects, QA, and product owners to validate requirements and ensure technical solutions meet functional and non-functional expectations. Support UAT planning and execution, defect triage, release readiness, and production validation. Platform Optimization & Continuous Improvement Identify and implement opportunities to reduce technical debt and manual processes through automation and improved platform design. Evaluate Salesforce releases and emerging capabilities to proactively recommend platform improvements and modernization opportunities. Contribute to platform governance, change management, and Salesforce DevOps pipelines (e.g., Gearset, Copado, Salesforce DX) by ensuring clear requirements and documentation for technical teams. About You Bachelor's degree in Information Systems, Business Administration, or a related field preferred Minimum 6-7 years of professional experience as a Solutions Analyst, with at least 4-5 years working specifically with Salesforce in a technology or consulting-focused environments. Strong knowledge of Salesforce declarative tools, including Flows, Process Builder, validation rules, and reports/dashboards Familiarity with Sales Cloud, Service Cloud, and Experience Cloud functionality and use cases Experience creating detailed documentation, process maps, and requirements specifications Excellent stakeholder management and communication skills, with the ability to bridge business and technical teams Experience working in Agile environments, writing user stories, and supporting sprint planning and backlog refinement Strong organizational skills and ability to manage multiple priorities in a fast-paced environment Nice to have: Familiarity with integration concepts (REST/SOAP APIs, middleware) to support collaboration with technical teams Exposure to Salesforce DevOps tools (e.g., Gearset, Copado, Salesforce DX) from a business requirements perspective Salesforce Solutions Analyst or Administrator certification Exceptional candidates can effectively speak to: Experience and Expertise Expertise working with Salesforce CRM, of performing business analysis, requirements gathering, and system support for enterprise applications including Salesforce. Demonstrated ability to partner with business units to understand needs, translate them into user stories, and deliver enhancements that drive adoption and measurable value. Stakeholder Engagement & Collaboration Experience facilitating workshops, prioritization sessions, and requirements reviews with diverse business units and technical teams. Ability to balance competing priorities across multiple stakeholders and guide discussions toward outcomes aligned with enterprise strategy. Solution Quality & Governance Experience validating data, supporting compliance reviews, and ensuring solutions adhere to governance, security, and architectural standards. Strong understanding of Agile delivery, testing processes, and iterative solution development. Content-Specific and Technical Skills Familiarity with Salesforce capabilities (e.g., Sales Cloud, Service Cloud, integrations, reporting). Proficiency in business process documentation, data analysis, and writing clear user stories with acceptance criteria. Experience supporting testing (UAT), validating data, and ensuring solutions meet compliance and governance standards. Comfort working in an agile environment, including backlog refinement, sprint planning, and iterative delivery. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $150,000-$163,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-DC1 #LI-REMOTE

Lead Engineer | Full Stack & Backend College Board - Technology - BigFuture Student Type: This is a full-time position About the Team BigFuture is committed to empowering all students to take the right first step after high school, reaching over 7 million students each year as the leading free resource for college, scholarship, and career exploration. The BigFuture Student team builds and maintains the full breadth of BigFuture student products like BigFuture School a mobile app & bigfuture.org including but not limited to College Search, Scholarship Search, Career Search, dashboards, checklists, and community features so that students can confidently discover, define, and pursue their unique paths. We work in an agile, collaborative environment that values creativity, curiosity, and problem-solving, delivering clean and sustainable solutions that scale to meet the needs of millions while reducing technical debt. Engineers on our team not only code, but also mentor, document, and partner with product and design to shape solutions and influence the direction of our work. We thrive on learning from each other, raising risks early, and finding simplicity in complexity, all while celebrating shared successes and growth. Together, we are mission-driven technologists who take pride in building products that positively transform the educational and career trajectories of students nationwide. About the Opportunity This is a chance to have a direct hand in building the future of BigFuture, the most widely used college and career planning platform for students. As a Lead Engineer on this team, you are a leader, collaborator, and innovator. You Own the technical direction: Define, document, and communicate the architecture and design patterns for the system or product area. You have a strong interest in understanding our stakeholders and leveraging new technologies to support them. You'll work closely with product owners, architects, and designers to translate ideas into solutions, and with fellow engineers to raise the bar on code quality, documentation, and sustainable practices including operational readiness and monitoring. From day one, you'll be encouraged to coach teammates, influence technical decisions, and help simplify complex problems so that students and educators experience fast, reliable, and meaningful tools. Beyond building products, this role offers you the opportunity to elevate engineering practices, explore emerging technologies like AI, and grow into a trusted technical leader whose work impacts millions of students each year. You are not shy about taking on new work you may not have done before while owning all phases of prototyping including requirements definition and analysis, application design, coding, reviewing, testing, deploying, and support. You are eager to lead by example as well as more formally through peer collaboration, coaching and mentoring. In this role, you will: Design and Development (60%) Design and deliver high-quality software that is scalable, secure, and reusable-leveraging modern technologies, proven design patterns, and cloud-native practices to power BigFuture's core tools. Collaborate with product owners, architects, and stakeholders to uphold the highest engineering standards and translate big ideas into impactful, student-facing solutions. Break down new product capabilities into actionable, verifiable technical changes that move quickly from concept to reality. Design and implement solutions to allow rapid testing of innovative concepts using the latest technologies, typically React web apps Create sharable documentation, both technical and non-technical Exercise discretion in prototyping: investing time to make sure the most important things work well, and working with the team to mock or minimize less important features Maintain clean code and strong engineering standards such that when prototypes are greenlit for further development, the project is easy to build upon Continuously develop the skills required to work with this rapidly developing technology Team Operations & Success (30%) Participate in, or lead Agile SCRUM ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo) by contributing to team deliverables and driving alignment, focus, and momentum across sprints. Elevate team performance by giving and receiving thoughtful code reviews, mentoring peers, and helping solve complex technical challenges. Assist in resolving production issues with urgency and precision, ensuring a smooth and reliable user experience. Model discipline in adhering to development standards, security practices, and CI/CD principles while helping the team move fast without compromising quality. Continuously grow your skills and embrace a poly-skilled environment where everyone contributes beyond their specialty. Serve as an organizational Subject Matter Expert on implementing Generative AI applications Work with our Enterprise Architecture team to review and/or establish implementation patterns involving Generative AI tools Advise on, and where feasible, create tools and infrastructure that will enable teams to safely deploy Generative AI tools Learning & Sharing (10%) Keep abreast of developments in GenAI capabilities and implementations Share knowledge of new developments with the team via chats, meetings, and presentations when appropriate Serve as an advisor to internal teams developing staff education around Generative AI About you, you have: 7+ years of professional experience designing, building, testing, and managing scalable web applications in AWS-hosted environments 3+ years' experience building back-end applications using Node(with TypeScript) Experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, Redshift, DynamoDB) Experience building observability for your products: Set up CloudWatch, X-Ray, for logging, metrics, and alerts. Hands-on experience implementing Generative AI applications (e.g., RAG chatbots, model fine-tuning, or other LLM-powered tools) Enthusiasm for learning new technologies, especially in the fast-moving GenAI space Strong knowledge and hands-on experience with back-end technologies such as Node.js and/or Python Experience with asynchronous programming and event-driven messaging patterns Strong knowledge of AWS services (e.g., Lambda, SNS, SQS, S3, Step Functions, IAM, KMS, API Gateway, CloudWatch, DynamoDB) Experience working in Agile/Scrum environments Proven ability to mentor and coach less experienced teammates in new technologies Strong analytical thinking, structured problem-solving, and practical decision-making skills Effective communication and documentation skills Proficiency in reviewing and improving code structure and architecture for testability, maintainability, and scalability, with hands-on experience in JavaScript/TypeScript, React, Node.js, Next.js, APIs, and AWS Serverless technologies (Lambdas, DynamoDB, S3, CloudWatch, etc.). Leadership in the end-to-end design and implementation of user interfaces, from architectural planning and component strategy through to polished execution, including accessibility, performance optimization, and mentoring peers on building intuitive, scalable, and user-centric front-end solutions. Strong problem-solving skills, working collaboratively with team members to identify and resolve issues, and partnering with Product Owners to prioritize backlog. Proven ability to pitch new ideas and implement improved systems and processes, delivering excellent results. Effective communicator and team lead, able to provide actionable feedback, mentor team members, and participate in interviews to evaluate engineering talent. Bachelor's degree in computer science, or related engineering fields preferred All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding or whiteboarding sessions, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role $165,000 to $179,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront-rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. About Our Culture: We are motivated to positively impact the educational and career trajectories of millions of students a year. We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. Our high-performing engineers work with the latest technologies, so you will be constantly learning and sharpening your skills, enabling you to be industry-forward instead of left behind technologically. #LI-DC1 #LI-REMOTE

External: Senior Workday Financials Analyst Internal: Director, Finance Systems Strategy & Optimization College Board - Finance Candidates who live near CB offices have the option of being hybrid (Tuesday and Wednesday in office). Type: This is a full-time position About the Team The Operational Excellence (OX) function at the College Board is a high-performing team, serving as a center of excellence in the Finance Division, led by the Executive Director, Operational Excellence. Situated directly under the Chief Financial Officer (CFO), OX brings deep expertise in project management, process architecture, product strategy, data analytics, and strategic communications. We are committed to driving organizational excellence by designing and optimizing integrated systems, enhancing cross-functional collaboration, streamlining complex workflows, and fortifying policy and communication frameworks. Our mission is to empower every function within the Finance Division to operate at peak performance-delivering exceptional value and measurable impact to the College Board. About the Opportunity As the Director, Finance Systems Strategy & Optimization, you will serve as the execution leader responsible for translating strategic vision into tangible system improvements across the College Board's core financial platforms-Workday Financials, Adaptive Planning, and Strategic Sourcing - Workday Financials, Adaptive Planning, and Strategic Sourcing. You will focus on driving end-to-end delivery of technical solutions, coordinating complex projects, and ensuring our financial systems operate efficiently, accurately, and in alignment with business needs. You will partner with Accounting, Procurement, Strategic Finance, Investments, Technology, and Talent to ensure these systems are fully leveraged to deliver maximum value. You will play a critical role in owning the system roadmaps-taking full responsibility for executing both immediate and long-term action plans. You will lead the investigation and implementation of new functionality, ensuring alignment with the needs and priorities of all major stakeholders. You will have a special focus on AI integration, ensuring our systems utilize the latest and greatest technologies to automate and innovate so Finance teams can work faster and most efficiently and produce more critical insights with ease. Teams will rely on you to build custom dashboards in Workday Financials and maintain financial data integrity to help to drive business decisions. You will be responsible for developing enhanced reporting solutions. You will create and maintain a suite of staff-friendly resources to ensure system processes are clear and known to all users. Our ideal candidate is passionate about technology, along with prioritizing and simplifying - implementing the most impactful things and finding powerful solutions for complex problems. The ideal candidate has Workday Financials expertise, an excellent ability to anticipate user needs, an obsession with data, and the ability to manage the technical and people components of projects with attention to detail and speed. In this role, you will: Prioritize and implement technical solutions in Workday Financials to meet business needs (40%) Translate functional needs into solutions, ensuring that our Workday Financials solutions meet business needs and are scalable, repeatable, automated, leverage AI and new and emerging technologies, etc. Project manage the implementation of new features and enhancements, overseeing configuration, testing, deployment, and change management Engage and manage external consultants, as needed Manage the intake and prioritization of product/systems requests, working closely with stakeholders to ensure we prioritize the most impactful work Maintain and optimize Workday Financials from a technological and usage perspective (25%) Own business process enhancements of Workday Financials modules to support optimal user experience Develop and monitor key performance metrics to evaluate the effectiveness of Workday Financials solutions and identify areas for improvement Proactively analyze, identify, and correct technical problems and deficiencies Stay up to date with industry trends and best practices to ensure our Workday Financials and Adaptive instances are optimized Facilitate bi-annual Workday releases and liaise with our Workday account manager to understand their roadmap Work with Technology to support the integrative and administrative needs of Workday Financials and Adaptive Create and maintain detailed documentation and user guides on major system tasks, reports, custom BPs, etc. Execute comprehensive data/dashboard solutions for the Finance functions (20%) Serve as the “go to” to develop reporting and data solutions within Workday Financials, Adaptive, and Strategic Sourcing (and in supplemental tools-i.e., Tableau or PowerBI-as needed) Design and implement comprehensive dashboard solutions within Workday Financials to provide actionable insights and support decision-making for Procurement, Accounting, and Investments Lead roadmap development and drive execution across teams (15%) Develop and maintain the finance product roadmaps in collaboration with functional Finance leadership, related SMEs, and Technology to optimize system use Provide status reports and updates to Leadership, as needed About You You have: At least five to eight years working in finance operations, with at least three years specifically in Workday Financials A Bachelor's degree required in a related field required, Workday Financials and/or Adaptive Planning certification is a plus Proficiency in Financial Accounting, Procurement, and Expense modules within Workday Financials, as well as with Adaptive Financial Planning and Strategic Sourcing, you are eager and able to learn continuously and grow in your Workday skills Ability to pivot quickly, adapt to evolving requirements, work in an Agile-adjacent environment Proficiency in Workday Worksheets and Discovery Boards; and, preferably, experience with Workday Prism and working knowledge of Tableau and/or PowerBI Exceptional attention to detail and strong organizational skills, with the ability to manage a wide range of tasks effectively and see them through to the end Enthusiasm for data, passionate about harnessing the power of large data sets to inform business decisions and capable of moving quickly to transform data Ability to collaborate and work cross-functionally with different areas of an organization, and bring a team-first mentality and “no job is too small” perspective Confidence in working on both sides of the system - with our users and our engineers - and feel comfortable translating practical needs to technical solutions Great verbal and written communication skills Excited about supporting educational opportunities for millions of students Experience with Jira and Confluence preferred The ability to travel 2-3 times a year to College Board offices or on behalf of College Board business Authorization to work for any employer in the United States About Our Process Application review will begin immediately and will continue until the position is filled While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks About Our Benefits and Compensation College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees fairly in relation to each other, their qualifications, their impact, and the relevant market. The hiring range for a new employee in this position is $88,000 to $160,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary. Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria. Your salary is only one part of all that College Board offers, including but not limited to: A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, support for professional development, retirement benefits, and more Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility Once you've hit the six-month mark at the College Board, we'll contribute double the amount you put in your TIAA retirement plan each year, up to 10% of your annual salary A job that matters, a team that cares, and a place to learn, innovate and thrive You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. #LI-remote #LI-MD1

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. We're looking for an experienced, relationship-driven Customer Success Manager (CSM) who is passionate about helping educational institutions realize the full value of their investment in our solutions. The ideal candidate thrives at the intersection of customer partnership and commercial impact-someone who builds trusted relationships, drives adoption, and proactively identifies opportunities for growth through renewals, upsells, and cross-sell referrals. Key Responsibilities * Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts. * Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews. * Build trusted relationships: Engage stakeholders across all levels of the institution-from administrators and faculty to executive leadership-to strengthen advocacy and partnership. * Act as the customer's voice: Represent customer feedback internally to Product, Marketing, and Sales teams to inform roadmap and go-to-market strategies. * Collaborate to win: Partner closely with Account Executives, Solutions Consultants, and Marketing to deliver a seamless customer experience from onboarding through renewal. * Monitor health and engagement: Leverage customer insights, usage data, and satisfaction metrics to proactively address risks and ensure long-term success. Champion customer advocacy: Identify and nurture advocates who can participate in case studies, references, and peer community events. * 3+ years of experience in Customer Success, Account Management, or a similar client-facing role within SaaS or EdTech. * Proven track record of meeting or exceeding renewal, upsell, and customer satisfaction targets. * Strong ability to build and maintain executive-level relationships within higher education institutions. * Deep understanding of the education technology landscape and the unique challenges of teaching, learning, and academic integrity. * Excellent communication, presentation, and storytelling skills-able to articulate value and outcomes clearly to diverse audiences. * Highly organized, data-driven, and adept at managing a portfolio of accounts with discipline and empathy. * Proficiency with CRM and Customer Success tools (e.g., Salesforce, Gainsight, Totango, etc.). * A collaborative teammate with a growth mindset, resilience, and a passion for education. Success Metrics * Achieves or exceeds renewal and upsell targets. * Drives adoption and demonstrable customer outcomes. * Expands relationships across institutional stakeholders. * Maintains high customer health and satisfaction scores (NPS/CSAT). * Generates qualified cross-sell referrals in partnership with Sales. * Builds advocates who amplify the customer story within the education community. The expected annual base salary range for this position is: $77,700/year to $129,500/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work. Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. * Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. * Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. * Integrity: Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors. * Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it's hard. * One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. * Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits * Remote First Culture * Health Care Coverage * Education Reimbursement*Competitive Paid Time Off * Self-Care Days * National Holidays * 2 Founder Days + Juneteenth Observed * Paid Volunteer Time Off * Charitable Contribution Match * Monthly Wellness or Home Office Reimbursement * Access to Employee Assistance Program (mental health platform) * Parental Leave * Retirement Plan with match/contribution Seeing Beyond the Job Ad At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and unleash your potential alongside us, join our team! Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Position overview: Join our dynamic team as a SAP OTC Consultant! We are seeking a dedicated individual with extensive experience and expertise in SAP SD. In this role, you will play a vital role in optimizing and streamlining our revenue accounting and reporting processes, working closely with various teams such as sales, finance, and IT. Your responsibilities will include configuring and customizing SAP SD modules, ensuring accurate revenue recognition, and providing guidance on SD best practices. We are looking for a detail-oriented professional with strong problem-solving skills and in-depth knowledge of SAP SD. If you are ready to take on this exciting challenge, we would love to hear from you! Responsibilities: Configure and customize SAP SD modules to meet business requirements Collaborate with functional consultants and business stakeholders to gather and detail revenue accounting and reporting requirements Ensure accurate revenue recognition and compliance with accounting standards Provide guidance and support on SD best practices Perform system testing and support end-to-end implementation of SAP SD Collaborate with other technical teams to ensure seamless integration of SAP SDwith other SAP modules and external systems Identify and resolve issues related to SAP SDconfiguration and functionality Stay up-to-date with the latest developments in SAP SD Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field Minimum of 8 years of experience in SAP SD Strong knowledge of SAP SD modules, including revenue recognition processes and accounting principles Experience in configuring and customizing SAP SD modules Proficiency in SAP SD pricing, billing, and order management processes Understanding of integration points between SAP SD, SD, and other SAP modules Excellent problem-solving and analytical skills Effective communication and interpersonal skills Ability to work independently and collaboratively in a team environment SAP SD certification is preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target$101,900.00 - $132,450.00 USD

College Board - Technology - Observability Engineering 100% Remote, working core EST hours About the Team The Observability Engineering team at College Board builds solutions to improve the observability of our applications, services, pipelines, and processes, empowering development teams to better serve our customers. We focus on producing cleaner observability signals, processing and presenting product-specific information to facilitate business intelligence, and providing a comprehensive set of well-integrated observability tools. We are committed to delivering an incredible user experience across College Board sites and applications, serving millions of students and thousands of colleges, schools, and districts. Our work not only improves the user experience but also enhances our data analytics and signal selection capabilities, reduces costs, and increases the quality of life for our internal development teams. Our team of five highly productive engineers tackles complex challenges with innovation and speed of delivery, operating almost like a startup. We exploit the capabilities of cloud technologies and adhere to good software development practices. We learn and we teach. We foster creativity and value the merit of ideas. About the Opportunity As a Senior Software Engineer on our Observability Engineering team, you are an idea-generator, a catalyst, and a collaborator. You understand cloud software delivery, tools, and processes that empower efficient and resilient delivery that adheres to top-notch development practices. You thrive in an environment with a strong mix of creativity and productivity. You are technologically curious and seek out opportunities to research emerging technologies and trends, standards, and products. Your eagerness and vision enable you to create and learn complex solutions. Your excellent communication and mentoring skills allow you to effectively articulate solutions to the team while bringing them up to speed, enabling all to make healthy contributions. In this role, you will: Design & Implementation (70%) Design, develop, unit test, implement, and document solutions for our development teams, including full stack applications based on React, TypeScript, and Node.js, while adhering to Agile, CI/CD, and DevOps best practices Provide visualizations that quickly gauge the overall end user experience and generate high-quality alerts Continuously develop the skills required to work as part of the agile team in a poly-skilled development environment Apply subject matter expertise in current technological capabilities such as cloud networking, API integrations, infrastructure resiliency, and cloud design Write code to automate the infrastructure lifecycle, create and support internal tools utilizing IaC, and use CLIs Partner with domain SMEs (Delivery Team Software Engineers, Security, Infrastructure, Network, Observability and Operations) to analyze the features and capabilities Work with technology leaders to understand business objectives and align architectures and cloud product offerings with those objectives Contribute to the development and growth of the Cloud Engineering Program through thought leadership, design, and implementation of tools and processes Participate in the Enterprise Architecture Review process Strategy & Communication (20%) Implement cloud-first architectural solutions and best practices Contribute to technology strategy and planning, conducting research on emerging technologies in support of systems development efforts and recommending technologies that will increase cost effectiveness and systems flexibility Participate in agile scrum ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo, Retro) and contribute to team deliverables Participate in peer reviews of software engineering artifacts Assist in the identification and resolution of production and production-like issues Team Coordination (10%) Mentor team members by designing and developing training materials to communicate the current and future infrastructure architecture, technology implementations, and software development practices Establish a great backup to cover for you during absences; Create and maintain supporting material to ensure they can perform effectively About You To qualify for this role, you must have: 5+ years of software development experience, including at least 2 years of recent experience with React, TypeScript, and/or Node.js Strong knowledge and experience with distributed cloud infrastructure, including AWS resources such as Lambda, SNS, SQS, S3, Step Functions, EC2, ECS, VPC, IAM, CloudWatch, DynamoDB Experience building event-driven cloud-based serverless applications, with technical knowledge of cloud computing, DevOps, and microservices Experience with Infrastructure as Code, CI/CD framework, immutable infrastructure, automation, orchestration, and other modern DevOps patterns Excellent communication and collaboration skills with an ability to present ideas in business-friendly and user-friendly language Demonstrated ability to develop and maintain good customer working relationships Exceptional analytical, conceptual, and problem-solving abilities Ability to prioritize and execute tasks in a high-pressure environment Additional nice-to-have: Experience building API's or other back-end services Experience with Grafana or similar data visualization tools All roles at College Board require: Authorization to work in the United States for any employer A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $150,000 - $163,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront-rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-MS1 #LI-REMOTE

360training 360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world. At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here. 360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, life and disability benefits, and a Flexible Time Off program. Role Summary: As a Digital Marketing Analyst, you will own the analysis of website performance and digital marketing channels, with a focus on acquisition metrics such as unique visitors, conversion rates, cost per acquisition (CAC), and return on ad spend (ROAS). Partnering closely with Analytics, Marketing, and IT teams, you will translate data into insights and recommendations that inform marketing decisions and drive efficient growth. The ideal candidate is comfortable working with minimal direction and proactively identifying what analyses are needed to improve performance. No Visa Sponsorship for this role This is a remote position and we are looking to hire in the following states: AZ, FL, GA, LA, NJ, PA, TN, TX, UT, ID, MI, MO and WI Who This Role Is For: This role is for someone with a solid foundation in digital marketing analytics who is ready to take ownership of their work. You're comfortable analyzing performance data, identifying trends, and explaining why results change-not just reporting numbers. You naturally ask questions, investigate anomalies, and bring forward recommendations without waiting for direction. You can work effectively in a fast-paced, evolving environment where priorities shift. You manage your time well, balance multiple requests, and follow work through to business impact. This role is best suited for candidates who want to make a measurable impact on growth that drives the business forward. What Success Looks Like in This Role * Success in this role means consistently turning digital marketing and web analytics into clear, actionable insights that influence decisions. Within six months, you independently monitor performance, flag issues or opportunities, and explain the drivers behind changes in key metrics. * Your analyses help improve conversion rates and UX, cost efficiency, and return on ad spend across marketing channels. Stakeholders trust your work because your insights are thoughtful, accurate, and tied to business outcomes. * You proactively improve reporting, dashboards, or tracking to make data easier to use and understand. Over time, you become a reliable thought partner to marketing and analytics teams, not just a reporting resource. Key Responsibilities * Analyze and interpret digital marketing and website analytics data to provide actionable insights and recommendations * Own day-to-day performance monitoring of digital marketing channels, proactively identifying risks, anomalies, and optimization opportunities * Build, maintain, and automate reports and dashboards that support marketing and growth decisions * Apply structured problem-solving techniques (e.g., root cause analysis) to explain performance changes * Collaborate cross-functionally with Marketing, BI, and IT to support analytics and reporting needs * Support tag implementation, validation, and troubleshooting in Google Tag Manager * Monitor the effectiveness of website optimization and development initiatives * Identify and communicate opportunities for campaign and funnel optimization * Track competitor activity and industry trends to provide context and insights * Execute ad hoc analyses and special projects as business needs evolve Required Skills & Experience * 2+ years of hands-on experience in digital marketing analytics, ecommerce or user experience (UX) analytics * Strong understanding of digital marketing KPIs and how they drive acquisition and growth outcomes * Comfort working with minimal direction; ability to independently identify and prioritize analyses * Demonstrated ability to turn data into insights that influence decisions * Highly analytical, quantitative, and naturally curious * Bachelor's degree or equivalent practical experience * Hands-on experience with data visualization and dashboard development * Hands-on experience using Google Analytics or Adobe Analytics and digital ad platforms (Google Ads, Adobe, Microsoft Ads, etc.) * Experience building dashboards in PowerBI or similar BI tools * Familiarity with BigQuery, SQL, Google Tag Manager, and Salesforce is a plus

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational efficiency, and driving strategic growth. This role ensures projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. What you'll do here: * Assist in planning, scheduling, and coordinating revenue operations -related projects, including system rollouts/enhancement and cross functional projects * Maintain accurate project documentation, including timelines, status reports, and meeting notes. Work with PMO lead to build dashboards and support projects. * Act as a liaison between Revenue Operations, Sales, Finance, and Technology teams to ensure alignment and timely updates. * Support data collection and validation for revenue projects; assist in identifying trends and opportunities for optimization. * Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution. * This role will also support the VP of Revenue Operations calendar, expense management and budgeting. Skills you will need here: * Bachelor's degree in Business, Finance, Project Management, or related field. * 1-3 years in project coordination, preferably in Revenue Operations, Sales Operations, or related functions. * Strong organizational and time-management skills. * Excellent communication and interpersonal abilities. * Proficiency in project management tools (e.g., Asana, Smartsheet, Jira). * Familiarity with CRM systems (Salesforce preferred) and data analysis tools (Excel, Tableau). * Project Management certification (CAPM or PMP) is a plus. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: We are seeking a highly motivated and detail-oriented Editor-in-Chief with a PhD in Physics to join our in-house editorial team, particularly for our growing Open Access flagship journal Advanced Physics Research. This is an exciting opportunity to contribute to the strategic development and editorial direction of our leading Advanced family of journals. You will play a key role in ensuring the quality, integrity, and impact of published content, while working closely with authors, reviewers, and fellow editors. How you will make an impact: Leverage your network, subject expertise, and market awareness to drive content acquisition and submissions growth across the physics portfolio. Strategically develop one or more journals from both scientific and publishing perspectives within the broader physics journals portfolio. Establish and maintain a strong network of scientists who serve as authors, peer reviewers, and editorial board members. Represent Wiley and the physics portfolio at conferences and through in-person and virtual outreach at universities and research institutes. Contribute to editorial evaluation, peer review, and decision-making for manuscripts submitted to several journals. Collaborate with your manager and colleagues to establish a team culture built on trust, respect, and high performance. What we are looking for: A PhD in Physics, with an excellent research background and strong understanding of current trends and developments in the field. Strong teamwork and communication skills, with a flexible and innovative approach to problem-solving and a focus on achieving outcomes. Ability to work collaboratively and achieve results through influence, relationship-building, and subject credibility. A self-motivated, diplomatic, and adaptable approach, with outstanding organisational and time-management skills and excellent command of English (written and verbal). A strong understanding of scientific publishing, including commissioning and the peer-review process. Prior publishing experience is highly desired. A keen interest in science communication and a strong desire to advocate for innovations in publishing and open research. Confidence in presenting and representing the journal portfolio at conferences and during institute visits, and willingness to travel. About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 54,900 USD to 78,633 USD#LI-JG2

Why 360training At 360training, we're more than an online training provider-we're on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries, we deliver regulatory-approved training and certifications that power careers and businesses. Our culture is grounded in two values: Deliver Results and Do the Right Thing. We operate as a collaborative, performance-driven organization where data plays a critical role in shaping strategy and outcomes. If you're excited to turn analytics into impact and influence meaningful decisions, 360training is the place for you. No Visa Sponsorship for this role This is a remote position and we are looking to hire in the following states: AZ, FL, GA, LA, NJ, PA, TN, TX, UT, ID, MI, MO and WI The Opportunity We are seeking a Senior Business Intelligence Analyst / Digital Marketing Analytics Lead to play a critical role in driving insight, strategy, and decision-making across our multi-million-dollar eCommerce business. This is not a report-building or data handoff role. This position owns marketing analytics end-to-end-transforming complex datasets into clear, actionable insights that directly influence revenue, profitability, and growth. You will partner closely with senior marketing and business leaders, helping shape strategy through data-backed recommendations and thought leadership. Who This Role Is For This role is for a seasoned analytics professional who thrives at the intersection of data, business strategy, and marketing performance. You have deep experience translating complex digital marketing and eCommerce data into insights that influence leadership decisions. You are comfortable owning analyses from question definition through recommendation, not just delivering dashboards. You enjoy partnering with senior stakeholders and leading analytics conversations with confidence and clarity. You are energized by ambiguity, enjoy problem-solving, and proactively surface opportunities without waiting to be asked. This role is ideal for someone who wants to grow as an analytics leader within marketing and eCommerce-not as a transition to product management or data engineering. What You'll Do * Serve as a strategic analytics partner to marketing leadership, influencing decisions that drive revenue growth, efficiency, and profitability * Own marketing analytics end-to-end, from data extraction and validation through insight generation and executive-level recommendations * Create insight-first dashboards and reports in Power BI that go beyond visualization to highlight trends, risks, and opportunities * Diagnose complex performance issues across paid media, UX, funnel conversion, customer journey, and channel mix * Independently identify and investigate performance changes (e.g., revenue drops, ROAS shifts, conversion declines) using structured problem-solving approaches * Translate complex analyses into clear, compelling narratives for senior, non-technical stakeholders * Ensure data accuracy and integrity across multiple data sources, including analytics platforms, data warehouses, and CRM systems * Act as a subject matter expert on marketing and eCommerce data assets, enabling stakeholders to make better, faster decisions * Support the evolution of analytics maturity across the organization by setting a high bar for rigor, insight, and impact * Serve as lead analyst for marketing analytics, with potential to manage or mentor 2-3 analysts What Success Looks Like in This Role Success means becoming a trusted analytics partner to marketing and executive leadership. Your insights consistently influence decisions that improve revenue, paid media performance, and conversion efficiency. Dashboards and analyses you own are relied upon to guide action, not just monitor performance. You proactively surface trends, risks, and opportunities before being asked and clearly explain their business implications. Senior stakeholders trust your judgment and look to you for clarity on complex performance questions. Over time, you help elevate how analytics is used across 360training by shifting the organization from reporting to insight-led decision-making. What You Bring * Bachelor's degree in Math, Marketing, Statistics, Computer Science, Finance, Economics, Data Science, or a related field * 3-5 years of hands-on digital marketing and eCommerce analytics experience with demonstrated business impact * Proven experience delivering insights that directly influenced revenue, profitability, or growth decisions-not just operational efficiency or automation * Deep understanding of paid media performance, conversion funnels, and acquisition economics * Strong SQL skills (2-3 years) for extracting, manipulating, and validating data * Advanced experience with Power BI (or Tableau) for building insight-driven dashboards * Experience working across multiple data sources (e.g., Google Analytics, BigQuery, Salesforce) * Demonstrated ability to communicate insights and recommendations to senior business leaders through clear, structured storytelling * Lead the marketing analytics function day-to-day, mentoring analysts and-when applicable-managing 2-3 direct reports (coaching, prioritization, development, and quality standards) * Comfortable working with ambiguity and minimal direction; proactively identifies what analyses are needed Bonus Experience * Experience with product analytics or product performance data * Exposure to Google Tag Manager and tag implementation Why You'll Love Working Here * Competitive salary + annual bonus * Flexible Time Off + company holidays * 401(k) with company match * Comprehensive medical, dental, and vision coverage * Life, AD&D, and disability insurance * Flexible Spending Accounts & HSA * Telehealth access via MDLive * Employee Assistance Program (EAP) Ready to turn data into strategy and measurable impact? Apply now to join 360training as a Senior Business Intelligence Analyst and help shape how data drives our business forward. Do we need to add at the top the Visa sponsorship note and the states in which we hire?

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education K-12. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As the Sales Consultant in the K-12 market you are expected to travel throughout your assigned territory to visit your current and prospective customers. Conducting in-person sales consultation with faculty, curriculum directors, and administrators. You will develop, and implement, plans to achieve goals. What You'll Do Here: * Engage in sales call activities to school districts to explore and present product solutions of both our textbook and digital products. * Meet or exceed annual sales goals. * Drive new business to develop growth within the territory. * Provide accurate forecasting, and sales activity, using company sales tools. * Participate, when appropriate, in network building opportunities within territory. Including, but not limited to, conferences, group presentations, and industry functions. Skills You'll Need Here: Required * Bachelor's Degree or proven record of consistent sales and goal achievement performance. * Excellent verbal, written and electronic communication skills. * Ability to build and implement sales solutions. * Ability to establish, cultivate and maintain effective working relationship with customers, prospective customers, internal business partners, colleagues and management. Detailed territory management and organizational skills. * Strong proficiency in the use of business technologies, including PCs, mobile phones w/email and multiple applications, CRM systems and Microsoft Office Suite. Salesforce knowledge is a plus. * Ability to transport materials to customer locations is essential to this role, therefore should be able to lift 50 lbs unaided and move up to 100 lbs with mechanical assistance. Preferred * 2 years of teaching, sales or publishing experience. Sales experience in and/or proven understanding of digital information delivery - Familiarity with Salesforce would be beneficial. At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $67,600.00 USD

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ About the Role As a Talent Acquisition Partner at Cengage Group, you will be an integral part of our collaborative and forward-thinking Talent Acquisition team. You'll work closely with hiring managers and HR leaders to attract, engage, and hire top talent across the organization. With a strong foundation in recruiting practices, you'll manage full-cycle recruiting for a range of roles while contributing to a best-in-class candidate and hiring manager experience. You'll support our mission to scale hiring through process excellence, data insights, and a people-first approach-playing a key role in building the teams that shape our business. This role is not just about filling roles-it's about being a trusted advisor to the business. You'll bring market insights, talent trends, and compensation data to the table and regularly meet with business leaders to assess what's working, where we can improve, and how to continuously evolve our hiring strategies. What You'll Do Own and manage end-to-end recruiting processes-from job intake through offer-for a variety of roles, ensuring an exceptional candidate and hiring manager experience. Act as a strategic talent partner to the business-sharing insights on market trends, candidate availability, pay benchmarks, and competitive intelligence to inform hiring decisions. Partner closely with hiring managers and HR partners to understand hiring needs, build sourcing strategies, and deliver on staffing goals. Meet regularly with business leaders to review progress, hiring challenges, candidate feedback, and opportunities for continuous improvement. Champion a high-touch, personalized candidate journey, acting as a brand ambassador and ensuring candidates feel valued and informed at every stage. Proactively build and maintain a pipeline of diverse, qualified talent through sourcing, networking, and relationship-building. Utilize Workday Recruit to manage requisitions, track candidates, and maintain data accuracy. Leverage recruiting metrics and data to inform hiring strategies, track progress, and continuously improve the recruiting process. Support employer branding initiatives in collaboration with the broader TA team and Communications, including promoting job opportunities via social media and professional networks. Ensure recruitment practices align with employment laws and company policies, maintaining accurate and compliant documentation. Work cross-functionally with other Talent Acquisition Partners, Coordinators, and HR stakeholders to continuously improve our recruiting processes and candidate experience. What You'll Bring 3-5 years of full-cycle recruiting experience, ideally within a mid-to-large matrixed organization or high-growth environment. Ability to build trusted relationships with business leaders by offering data-driven insights, market knowledge, and strategic guidance. Experience using WorkDay as an ATS to manage requisitions and candidate flow. Excellent written and verbal communication skills with the ability to influence, advise, and guide stakeholders. Strong organizational skills with the ability to manage multiple requisitions and competing priorities simultaneously. Ability to interpret recruiting metrics and leverage insights to improve hiring strategies. Proven success partnering with hiring managers and HR colleagues to deliver hiring results. Comfortable with ambiguity and able to shift gears quickly in a fast-paced environment. Passion for attracting and hiring diverse talent and building inclusive hiring practices. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $70,000.00 - $85,000.00 USD

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ We're looking for a passionate UX Designer to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. What You'll Do Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. Translate complex business requirements and data insights into simple, engaging user experiences. Use A/B and multivariate testing to validate design hypotheses and inform decision-making. Collaborate with product and analytics teams to design experiments and interpret results. Apply strong interaction and visual design skills while adhering to brand guidelines. Advocate for the user while balancing business goals and technical constraints. Contribute to our design system and help elevate design quality across the organization. What We're Looking For 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. Expertise in Figma (or similar design tools) and comfort working with design systems. Proven experience leveraging data analytics, experimentation (A/B and multivariate testing) to drive design decisions. Strong understanding of user-centered design principles and usability best practices. Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. Experience with iterative product development and agile workflows. Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target$67,000.00 - $97,000.00 USD

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Wiley Higher Education partners with educators and institutions to drive student success by providing a better way to teach and learn. Our Affordable Solutions Managers work with administration, deans, instructors and bookstore managers to deliver Wiley digital content, providing seamless access at below market rate. In addition, ASMs research and gather information on affordability trends, issues, and legislation at the state and national level, disseminating findings to the rest of the organization, shaping and reinforcing Wiley's affordability position. How you will make an impact: Scale Inclusive access revenue growth across campuses in assigned regional territory. Enable campuses with Wiley's IA program in collaboration with Wiley channel partners and campus administrators. Work with Strategic Sales Managers in your region to build IA opportunity roadmaps before each sales season to guide Digital Learning Executives and Customer Success Managers with targeting and strategy. Execute strategic IA targeting and growth; collaborate with Field DLEs to drive digital takeaways; conversion of print to digital or adoptions with low sell through to increase revenue and market share. Build low sell through strategy with the Strategic Sales team on upper-level, non-courseware titles drive print to digital conversions and increase sell through on Advanced Text titles across all IA campuses. Meet bi-weekly with key stakeholders (Strategic Sales Managers, Digital Learning Executives and Customer Success Managers) to review top IA opportunities and commit to action items and next steps. Prioritize IA institution adoption deadlines. Track IA in compliance through Market Operations standards (SFDC, Office 365) and processes for accounts in your region; maintain record of each account, including courses, pricing, ISBN's and key faculty decision makers. Build relationships and have regular and consistent communication with IA vendor partners (B&N/ Follet/VitalSource/ RedShelf) Regional and Growth managers to stay on top of changes, new IA accounts, opportunities, and growth potential in your territory. Maintain Bookstore communication and relationships to provide IA adoption details and execute on IA processes for successful implementation each term. Manage SFDC workorder details in collaboration with the Market Operations team to ensure timely invoicing and reporting prior to sales period ending. Attend IA conferences and interact with key customers and IA thought leaders to uncover new opportunities, strategies, and best practices. Establish C- suite relationships at key accounts to promote Wiley's IA program and gather intel on other affordability initiatives or business models being implemented (student pay/licensing/collections) Equitable Access Agreements: where needed, collaborate with your manager to negotiate terms and pricing for new equitable access programs. Facilitate setting meetings with Institution stakeholders. Assist in creating IA sales tools, marketing and training collateral for Digital Learning Executives, Customer Success Managers, and IA customers. Be an active team player both on the sales team and throughout Wiley to help meet company objectives. Travel within your territory and to occasional company meetings. What we look for: Bachelor's Degree. 3+ years of consultative or solution selling outside sales experience. Demonstrated sales success - prospecting and closing new business, cross-selling, upselling, and renewing existing clients. Strong business acumen, goal oriented, with a proven track record of achieving targets and objectives. Driven - possesses a strong desire to be successful, self-starter and a true initiator. Excellent communication, presentation organization and problem-solving abilities. Strong attention to detail and time management skills. Data-driven - able to analyze data and numbers. Familiarity with media, web-based technologies and Salesforce CRM. 40% travel. About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 71,000 USD to 104,333 USD#LI-MS1