Cengage Learning jobs in Baltimore, MD

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Overview** The Media Producer (MP) is a member of the Creative Media Design Team, responsible for creating, managing, and delivering video and audio assets. This fast-paced and creative role requires a committed and responsible individual with strong communication and organizational skills. Leadership and motivational qualities are essential, as is the ability to meet deadlines and prioritize work. Candidates should have professional-level experience collaborating on the creation of media assets and possess insight into all aspects of the media production process. The MP will also be involved in vendor, collaborator, and project management. The ideal candidate thrives in a dynamic environment, takes pride in their work, and is proactive and organized with excellent communication skills. Joining our team means becoming part of a supportive and collaborative workforce, with access to training and tools that will accelerate your potential and support your career growth. **Responsibilities** The Media Producer plays a central role in the creation, editing, and delivery of media content for Cengage's online learning resources. Working both within the Creative Media Design Team-part of the larger Research, User Experience & Design Team-and across departments, the Media Producer collaborates with internal teams and external vendors to ensure timely, high-quality media production. This position combines hands-on editing with project leadership, vendor coordination, and process management across multiple projects. **Key Responsibilities** + Collaborate with partners from Research, User Experience & Design Teams, including Visual and Motion Designers, Art Directors, UX Designers, Instructional Designers, and Researchers + Partner with Learning Designers, Media Researchers, Content Managers, and Product Managers on media needs + Manage in-house and vendor-led media production workflows + Lead project kick-off meetings and maintain accountability among team members and vendors + Participate in hands-on production of video and audio assets + Build and maintain vendor relationships + Review vendor bids and ensure alignment with approved rates and budgets + Write and manage vendor contracts and approve invoices + Maintain accurate project status in systems such as Jira and Workfront + Ensure projects stay on schedule and within budget + Prioritize tasks and manage multiple projects independently + Continually develop skills in vendor, stakeholder, and project management **Required Qualifications** Candidates have had previous experience with project management in addition to hands on video and audio production. The role requires proficiency using Adobe Creative Suite tools and having a working knowledge of all common video and audio file types and formats. Knowledge in the use of a variety of audio/visual equipment, including cameras, audio recording equipment, and lighting equipment is expected. The Media Producer has experience in a corporate environment, including leading creative media kick-off meetings, attending stand-ups and updating team members with regular project status notes, and maintaining data integrity is all shared tracking systems. The Media Producer needs the ability to succeed in a fast-paced environment, handling quick turnarounds as well as appropriately prioritizing ongoing assignments in a team structure and as an individual contributor. The Media Producer is detail oriented with strong organizational and time management skills. Experience with Gen-AI tools and other emerging technologies. **Please submit a recent reel you have created with your application.** + Bachelor's or advanced degree, certification, or relevant experience + 3-5 years of videography and editing experience + 3-5 years of motion graphic experience + Proficient in Premiere, After Effects, and Audition, with familiarity in Photoshop, Illustrator, and Media Encoder, + Understanding of all aspects of media pre- and post-production + Experience with color grading, sound mixing, rotoscoping and compositing + Experience with camera, lighting, and sound equipment + Strong work ethic, and positive demeanor + Ability to develop effective working relationships in a remote environment + Outstanding written and verbal communication skills Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Lead for Cengage Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers great visibility and brings about various challenges and opportunities to achieve significant results through problem-solving, teamwork, and leadership. The Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and Engineering to ensure alignment and successful achievement of program goals. This role is essential in guiding the product technology teams towards a Product Operating Model, encouraging a collaborative, empowered, and outcome-focused approach. **What You'll Do Here** + **Lead Program Initiatives:** Work with leads to deliver projects through lifecycle phases. Align key deliverables for program success. + **Foster Communication and Transparency** : Foster communication and facilitate regular planning/status meetings within workstreams, updating C-level partners on program health and progress. Stay proactive in overseeing critical decisions, monitor their progress, and communicating updates to ensure transparency among all collaborators. + **Address Obstacles:** Identify and solve obstacles, trade-offs, and key path problems by managing risks, issues, and changes through tools like risk registers and PMO protocols. + **Manage Budgets and Resources** : Develop and lead all aspects of program budgets, ensuring costs stay within target across all workstreams. Optimize prioritization of resources, including vendor teams, to improve efficiency and delivery. + **Ensure Customer Readiness:** Ensure customer support expectations are set, training is planned, and validation activities (e.g., UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with actionable reporting on key achievements, metrics, risks, and insights for informed decision-making. + **Assist in Planning:** Aid in roadmap and initiative planning by aligning with product management objectives and maintaining program focus. + **Drive Constant Advancement:** Advocate for and drive constant advancements in processes, strategic alignment, and communication to facilitate successful implementation across all workstreams. Assist in transitioning to a Product Operating Model by integrating practices that empower product teams and nurture a focus on market outcomes. **Skills You'll Need for This Role** + **Experience** : At least 5 years of experience in technology program management that demonstrate leadership across multiple business functions. + **Cross-Functional Collaboration:** Strong capacity to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations, Sales, and Customer Support to achieve results and address difficulties. + **Program Management Expertise:** Demonstrable ability to lead complex programs with multiple breakthroughs, cross-functional dependencies, and varying priorities while keeping focus on program goals and outcomes. + **Leadership and Influence:** Outstanding communication skills and the ability to cultivate positive partnerships and sway collaborators at every level, from executives to team members. + **Facilitation Skills:** Skilled at facilitating productive meetings, leading decision-making discussions, and ensuring alignment across team members. + **Financial and Resource Management:** Proficient in handling program budgets, prioritizing resources, and supervising vendor teams, emphasizing cost control and streamlined delivery. + **Risk and Change Management:** Skilled at managing risks and organizational changes, with practical experience using tools such as risk registers and issue logs to track program advancement. + **Problem-Solving:** Exhibit proven organizational and critical-thinking abilities to excel in uncertain, dynamic, and innovative settings. + **Technical Familiarity:** Familiarity with software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., Aha!, JIRA, Confluence, and SmartSheet). + **Change Management:** Experience in helping teams transition to new operational models, particularly from a project-based approach to a product-centric one. + Emotional Intelligence: Ability to read the room, recognize and manage through misalignment and complex situations. **Preferred Qualifications** + PMP or a similar project/program management certification. + Demonstrated accomplishment in spearheading projects encompassing various business departments like Marketing, Technology, UX, and Customer Support. + Familiarity with the Product Operating Model. + Experience in the EdTech or education sector, especially within fast-growth businesses like Ed2Go, InfoSec, or Milady. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Position overview:** Join our dynamic team as a SAP RAR Lead! We are seeking a dedicated individual with extensive experience and expertise in SAP SD and RAR. In this role, you will play a vital role in optimizing and streamlining our revenue accounting and reporting processes, working closely with various teams such as sales, finance, and IT. Your responsibilities will include configuring and customizing SAP RAR modules, ensuring accurate revenue recognition, and providing guidance on RAR best practices. We are looking for a detail-oriented professional with strong problem-solving skills and in-depth knowledge of SAP SD and RAR. If you are ready to take on this exciting challenge, we would love to hear from you! **Responsibilities:** + Configure and customize SAP RAR modules to meet business requirements + Collaborate with functional consultants and business stakeholders to gather and detail revenue accounting and reporting requirements + Ensure accurate revenue recognition and compliance with accounting standards + Provide guidance and support on RAR best practices + Perform system testing and support end-to-end implementation of SAP RAR + Collaborate with other technical teams to ensure seamless integration of SAP RAR with other SAP modules and external systems + Identify and resolve issues related to SAP RAR configuration and functionality + Stay up-to-date with the latest developments in SAP SD and RAR **Qualifications:** + Bachelor's degree in Computer Science, Information Systems, or a related field + Minimum of 8 years of experience in SAP SD and RAR + Strong knowledge of SAP SD and RAR modules, including revenue recognition processes and accounting principles + Experience in configuring and customizing SAP RAR modules + Proficiency in SAP SD pricing, billing, and order management processes + Understanding of integration points between SAP SD, RAR, and other SAP modules + Excellent problem-solving and analytical skills + Effective communication and interpersonal skills + Ability to work independently and collaboratively in a team environment + SAP SD and RAR certification is preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $101,900.00 - $132,450.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** We are seeking a dedicated and meticulous Sales Support Specialist (SSS) to join our dynamic team. This unique position supports our sales representatives in both operational and digital capacities. Key responsibilities include aiding with administrative tasks, providing exceptional customer care, troubleshooting technical issues, and optimizing digital platforms. The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and have a passion for customer care and results. This role offers an excellent opportunity for individuals interested in gaining customer-facing experience and considering a future career in sales. If you have remarkable organizational abilities and can manage various projects while providing outstanding service to customers and team members, consider joining our passionate team. This could be the perfect opportunity for you! **What you'll do:** + Support Sales Operations: Help the team with internal requests and daily operations to secure the achievement of the sales effort. + Effective Communication: Coordinate and communicate effectively with sales personnel and customers via phone and web conferencing. + Maintain Business Relationships: Provide updates on content, support interactions, manage orders, and assist faculty with digital solutions needs. + Proficient Use of Technology: Use technology communication tools proficiently to support operations. + Build Lasting Relationships: Employ clear, concise, and professional communication to establish and uphold connections with crucial individuals throughout designated accounts. + Focus on Digital Journey: Ensure correct digital product setup and fulfillment, focusing on enhancing the digital customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze reports from internal systems to assist with opportunity and territory analysis. + Issue Resolution: Help diagnose the root cause of technical issues and navigate organizational processes to achieve resolution. + Commitment and Ownership: Follow through on commitments, demonstrate a clear sense of ownership, and take personal responsibility for decisions, actions, and outcomes. + CRM Maintenance: Update and maintain the CRM as needed. + Collaborative Efforts: Work efficiently with internal and external contacts to support the sales team in achieving sales goals. + Other duties as assigned by management. **Skill you will need:** + Associate degree or equivalent experience with a successful record of accomplishment desired; At least two years of successful sales, technical support, customer service, or proven experience preferred + Exceptional written and verbal communication skills + Strong problem-solving skills with the ability to communicate next steps clearly + Highly flexible and adaptable to change + Ability to build and maintain strong relationships with key customers + Proficiency in PC and Microsoft Office applications + Experience working with digital products/applications + Demonstrated experience managing business needs and planning + Proven track record of independently balancing multiple tasks and priorities Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $19.00 - $24.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values diversity, engagement, and discovery** Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. **Job Description** Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals. **What you will do here:** Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint. At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you! Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations. **Technology Requirements:** + Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications. + System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows. + Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges. + Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems. + Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication. **To succeed in this role, you will:** + Skillfully ask probing questions and overcome objections. + Counsel prospective students regarding their educational and career objectives. + Guide students through the enrollment process. + Successfully implement strategies to meet enrollment objectives. **Skills you will need here:** _(Required)_ + Technical expertise and capability to operate applications. + Reliable Wifi connection. (Not a Hotspot) _(Preferred)_ + Proven success in a customer-facing role. + Some college coursework or degree. + Prior experience in Student Admissions/Enrollment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $27.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Associate Channel Partnership Manager** Join Cengage as a Channel Partnership Manager and play a pivotal role in crafting our product management strategies. You'll drive innovation, foster positive relationships, and help us deliver world-class educational solutions! **Partnership Responsibilities:** + Manage a pipeline of qualified leads to source and pursue partnerships aligning with our business goals + Negotiate favorable business terms and establish appropriate contract terms with leadership in Product and Legal + Coordinate contract management, renewals, and provide regular updates to collaborators + Identify and resolve issues with current third-party content providers + Assist in new vendor implementation efforts and collaborate with product/technology leadership on development impacts + Contribute to the annual partnership roadmap and planning, managing critical metrics for performance **Other Responsibilities:** + Support point-in-time needs and resource gaps within the Product Department + Work on high impact processes, projects, or tasks that have an immediate impact on the business + Contribute to planning efforts within the Product Department **Your Abilities:** + Intellectually curious, highly analytical, and capable of synthesizing information from multiple outputs + Fast learner with a passion for continuous innovation and improvement + Ability to tackle complicated problems by breaking them down into digestible chunks + Organized, meticulous, and able to prioritize tasks effectively **Your Qualifications:** + Bachelor's degree or equivalent experience + 3-5 years of work experience in a software/technology or education/publishing company + Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Excellent written and verbal communication skills + Diligent and flexible + Experience with Microsoft Visio, Project, or MindMap software a plus + Experience with business intelligence or analytics a plus + Experience driving or supporting the launch of new processes, projects, or products a plus Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning:** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery:** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **Role Overview:** We are seeking an experienced Lead/Director Product Analytics to be responsible for the evolution of our product intelligence and experimentation capability across Cengage's digital portfolio. Reporting to the leader of the Product Analytics team, this individual will build and scale a modern analytics function that influences product strategy, improves learner outcomes, and fuels the next wave of digital innovation across the enterprise. You will lead a high-performing team of product analytics scientists, partner closely with Product, Technology, Marketing, Business partners and serve as a leader with vision on digital learning intelligence and student engagement measurement. This role blends strategic vision, analytical difficulty, and hands-on leadership to elevate Cengage's digital product decisions and culture of experimentation. **What You'll Do Here:** In this role you will help Cengage set up our product analytics practice. Work with product and technology teams to understand customer needs. Use Amplitude and other analytics tools to tag the full digital experience. Gather appropriate data and build metrics and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an expert analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Do** + Develop and implement the enterprise product analytics strategy aligned to Cengage's learning and product vision + Lead and mentor a team of analysts and data scientists, embedding best-in-class practices in experimentation, measurement, and insight generation + Drive end-to-end instrumentation strategy, partnering with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer-focused product culture, turning data into actionable stories and strategic recommendations + Partner with product and design leadership to shape product roadmaps advised by learning science, behavioral signal analysis, and student outcome metrics + Lead the design and governance of A/B testing and experimentation frameworks to evaluate features, optimize experience flow, and validate product hypotheses + Operationalize product health dashboards, KPI frameworks, and executive-ready insights to track success and guide strategic tradeoffs + Collaborate closely with data engineering/platform teams to ensure robust data pipelines, semantic layer consistency, and scalable analytic infrastructure + Influence digital architecture direction for next-generation learning signals, engagement models, and LTV-style student value frameworks + Serve as a senior thought partner to business units on sophisticated analytics, segmentation, and predictive modeling approaches + Build readiness and maturity around analytics enablement, training product and business stakeholders on data literacy and measurement excellence. **Who You Are:** + Strategic leader with 8+ years in product analytics, digital analytics, or data science, including 3+ years managing high-performing teams + Experience scaling analytics teams and capabilities in a digital product or software-based environment + Sophisticated knowledge of product analytics tools (Amplitude, Adobe Analytics, etc.) and cloud and data platforms (Snowflake, AWS, Databricks, etc.) + Proven track record of building experimentation programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability with executive presence - able to synthesize sophisticated data into compelling narratives + Proficient with SQL, Python and/or R, and data visualization tools (Power BI, etc.) + Deep knowledge of digital engagement, funnel optimization, and behavioral analytics. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 25% Annual: Individual Target $117,000.00 - $152,500.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **_Travel Requirements: 4 days per week within the designated territory, which will be Baltimore. We are only looking for candidates in this area at this time to be within a commutable distance of Baltimore._** What you'll do here: + Plan for Success + Plan, organize, and prioritize sales activities to achieve sales targets. + Use database tools to develop and maintain opportunities pipeline for every account in assigned territory. + Create and implement strategic plans for opportunities through resource management and internal collaboration. + Develop product knowledge and digital skills for sales calls, presentations and delivery of digital courses. + Provide support for instructor course set-up and student course access to drive digital activations, and usage. + Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement. Deliver Results + Achieve and/or exceed established sales targets by promoting Cengage solutions to all customers. + Conduct sales calls with decision makers to identify needs, propose solutions and establish relationships. + Represent all product offerings and platforms across subject areas for the territory. + Collaborate internally with account partners to implement institutional sales strategies and ensure complete coverage of all Cengage solutions for an account. + Use resources and internal sales support for digital customer course builds, training and implementation. + Confirm and communicate details with customers on options to access Cengage content in use at each account. + Develop relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives. Manage Your Business + Use data to identify priorities for allocation of time and resources. + Continue ongoing updates and maintenance of customer database. + Handle travel, business and sampling budgets effectively. + Provide clear, timely communication and accurate reporting. + Exhibit digital proficiency with internal systems and when sharing Cengage solutions. Skills You Will Need Here: + BA/BS or equivalent work experience and a proven, successful track record in a prior sales position is preferred. + Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. + Highly flexible and adaptable to change. + High energy and good communication skills both written and verbal. + Strong presentation skills. + Competitive spirit and high eye for business. + Demonstrated understanding of applied computer technology. + Comfortable using technology in performing routine job tasks and for product demonstration purposes. + Outstanding organizational and time management skills. + Proficiency in PC and Microsoft Office applications. + Ability to travel with some overnight in certain territories and for sales meetings; must be able to travel by both auto and air. + Located within assigned sales territory. **Preferred:** + **Direct sales, marketing, or editorial experience** + **Prior ed tech sales experience** + **Proficiency in Salesforce** + **Driven to succeed** Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $59,700.00 - $70,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

As an IP Analyst on the IP Admin team at Clarivate, you will provide paralegal support throughout the patent lifecycle. You will work closely with the United States Patent & Trademark office as well as other law firms, agents, and clients to accomplish this. You will be managing legal portfolios based on your assigned client. We are looking for someone that is service oriented to build strong relationships with our clients and drive client satisfaction and process improvement through the IP lifecycle. About you - experience, skills, and accomplishments Associates degree or equivalent relevant work experience in a patent paralegal role or similar 1+ years of experience as a patent paralegal or working in an IP Management system or a paralegal certificate 1+ year of experience using Microsoft Office Suite (Outlook, Word, Excel, etc.) It would be great it you also had... Professional experience with domestic and foreign patent docketing Experience working in a production-based environment, operating effectively, accurately and at a significant pace Motivation to meet or exceed contractual timeliness targets What will you be doing in this role? Paralegal: Preparing and filing documents, running docket reports, and managing the attorneys portfolios Docketing: coordination of delivery and retrieval of documents and files to meet deadlines in the IP management system De-docketing: perform and close out the calendared events once completed or canceled Review patent prosecution related documents received through mail or online and create the records in the IPMS Facilitate timely filing of all patent applications and office action responses through order letters and other required instructions Facilitate accurate and timely payment of PTO fees, coordinating with the client for payment instructions and coordinating with annuity service providers or law firms. About the Team Clarivate is the global leader in Intellectual Property software and tech-enabled services, serving over 12,000 law firm and corporate customers every day. Our commitment is to give IP professionals the information, insight and technology they need to manage the world's ideas. We have the insight, experience and global expertise to create, protect, maintain and maximize IP assets on a global scale. Hours of Work Full time, permanent position This is a hybrid position working 2-3 days a week at any of our Clarivate offices in the United States (Ann Arbor, Kansas City, Philadelphia, Alexandria, Tempe) Compensation - US Only The expected base salary for this position is a base salary of $60,000-70,000 USD per year with eligibility for bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. #LI-LP #LI-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **What You'll Do Here:** In this role you will help Cengage set up our world-class product analytics practice. You will work with product and technology teams to assess the needs of our customers, use amplitude and other product analytics tools to tag the end-to-end digital experience, collect the right data, and create metrics and insights from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an experienced analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the VP, Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Need:** + Highly analytical, with the ability to think through problems, business processes & metrics. + Ability to create, define, and implement a team vision and directive + High energy self-starter, comfortable acting as a player-coach + Comfortable setting clear expectations and coaching team and peers in process improvement methodologies + Ability to work with varied team members and groups (at all levels) + Bachelor's or Master's degree or equivalent experience and a shown foundation in statistical and data science (e.g. Machine Learning, Predictive analytics, etc.) concepts + 5+ years of analytics experience, including experience working in Marketing Analytics and Data Science + Strong communication and interpersonal skills + Excellent attention to detail and structured problem-solving skills + Skill with analytic tools ranging from relational databases and SQL to Excel, and Python/R + Ability to tell a clear story with data and translate to business and customer implications + Skilled with creating effective presentations, tailored to different audiences + Knowledge of product analytics and digital marketing **Preferred** + Experience with Product analytics tools like Amplitude, Content square, Adobe analytics, etc. + Experience working with on Premise and/or Cloud analytics environments like Hadoop, AWS, Snowflake, etc. + Experience with data visualization and enablement tools like Tableau, Power BI, etc. + Experience in the creation and assessment of A/B tests to support continual optimization. + Experience instructing analytical, statistical and data science concepts to others + Experience using sampling techniques to monitor and analyze performance Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Lead for Cengage Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers great visibility and brings about various challenges and opportunities to achieve significant results through problem-solving, teamwork, and leadership. The Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and Engineering to ensure alignment and successful achievement of program goals. This role is essential in guiding the product technology teams towards a Product Operating Model, encouraging a collaborative, empowered, and outcome-focused approach. **What You'll Do Here** + **Lead Program Initiatives:** Work with leads to deliver projects through lifecycle phases. Align key deliverables for program success. + **Foster Communication and Transparency** : Foster communication and facilitate regular planning/status meetings within workstreams, updating C-level partners on program health and progress. Stay proactive in overseeing critical decisions, monitor their progress, and communicating updates to ensure transparency among all collaborators. + **Address Obstacles:** Identify and solve obstacles, trade-offs, and key path problems by managing risks, issues, and changes through tools like risk registers and PMO protocols. + **Manage Budgets and Resources** : Develop and lead all aspects of program budgets, ensuring costs stay within target across all workstreams. Optimize prioritization of resources, including vendor teams, to improve efficiency and delivery. + **Ensure Customer Readiness:** Ensure customer support expectations are set, training is planned, and validation activities (e.g., UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with actionable reporting on key achievements, metrics, risks, and insights for informed decision-making. + **Assist in Planning:** Aid in roadmap and initiative planning by aligning with product management objectives and maintaining program focus. + **Drive Constant Advancement:** Advocate for and drive constant advancements in processes, strategic alignment, and communication to facilitate successful implementation across all workstreams. Assist in transitioning to a Product Operating Model by integrating practices that empower product teams and nurture a focus on market outcomes. **Skills You'll Need for This Role** + **Experience** : At least 5 years of experience in technology program management that demonstrate leadership across multiple business functions. + **Cross-Functional Collaboration:** Strong capacity to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations, Sales, and Customer Support to achieve results and address difficulties. + **Program Management Expertise:** Demonstrable ability to lead complex programs with multiple breakthroughs, cross-functional dependencies, and varying priorities while keeping focus on program goals and outcomes. + **Leadership and Influence:** Outstanding communication skills and the ability to cultivate positive partnerships and sway collaborators at every level, from executives to team members. + **Facilitation Skills:** Skilled at facilitating productive meetings, leading decision-making discussions, and ensuring alignment across team members. + **Financial and Resource Management:** Proficient in handling program budgets, prioritizing resources, and supervising vendor teams, emphasizing cost control and streamlined delivery. + **Risk and Change Management:** Skilled at managing risks and organizational changes, with practical experience using tools such as risk registers and issue logs to track program advancement. + **Problem-Solving:** Exhibit proven organizational and critical-thinking abilities to excel in uncertain, dynamic, and innovative settings. + **Technical Familiarity:** Familiarity with software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., Aha!, JIRA, Confluence, and SmartSheet). + **Change Management:** Experience in helping teams transition to new operational models, particularly from a project-based approach to a product-centric one. + Emotional Intelligence: Ability to read the room, recognize and manage through misalignment and complex situations. **Preferred Qualifications** + PMP or a similar project/program management certification. + Demonstrated accomplishment in spearheading projects encompassing various business departments like Marketing, Technology, UX, and Customer Support. + Familiarity with the Product Operating Model. + Experience in the EdTech or education sector, especially within fast-growth businesses like Ed2Go, InfoSec, or Milady. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Join Clarivate's Global HR Team as a Sr. Employment Relations Partner! Are you ready to make a global impact? Clarivate is on the lookout for a dynamic Sr. Employment Relations Partner to join our Human Resources team. In this role, you'll collaborate with leaders worldwide, acting as a trusted consultant to resolve workplace matters with consistency and expertise. You'll be at the forefront of shaping our department's strategy, driving effective policies, practices, and programs. Dive into diverse projects and investigative processes and be a key player in fostering a positive and productive work environment. If you're passionate about making a difference and thrive in a collaborative setting, this is the opportunity for you! About You - experience, education, skills, and accomplishments... Bachelor's degree in HR or related field 7+ years of experience in HR 3+ years of experience in employee relations preferred Knowledge of federal, state and local laws and statutes that govern employment policies and practices It would be great if you also had... Professional in Human Resources certification What will you be doing in this role?... Partner with business leaders to provide resolution on escalated workplace matters which may include interpretation and application of corporate policies, practices and applicable laws and regulations. Field colleague complaints and concerns and conduct complex workplace investigations, while documenting case actions, communicating outcomes, and recommending appropriate corrective action or performance management. Recognize risks and apply appropriate employment laws and regulations to colleague matters. Provide training concerning employment law, practices, and trends emerging in the assigned line of business. Drive the creation and maintenance of Employee Relations team processes and procedures such as accommodations, leave of absence, or reduction in force. Analyze, strategize, and mentor Employee Relation peers concerning employment relation trends to implement effective policies, practices, and programs. Consult with other departments such as compliance and legal in relation to escalated matters. Create employment documents in response to claims independently, or in collaboration with leadership or other departments such as legal. About the Team The US Employment Relations Team supports the USA, Latin America and Canada with employment issues and is part of a growing global team. If you like being part of a fast-moving, busy team, bringing solutions to your client groups, this is the team for you! Hours of Work The Employment Relations Partner position is a full-time hybrid position working 2-3 days in the office. #LI-hybrid #CB At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Position overview:** Join our dynamic team as a SAP RAR Lead! We are seeking a dedicated individual with extensive experience and expertise in SAP SD and RAR. In this role, you will play a vital role in optimizing and streamlining our revenue accounting and reporting processes, working closely with various teams such as sales, finance, and IT. Your responsibilities will include configuring and customizing SAP RAR modules, ensuring accurate revenue recognition, and providing guidance on RAR best practices. We are looking for a detail-oriented professional with strong problem-solving skills and in-depth knowledge of SAP SD and RAR. If you are ready to take on this exciting challenge, we would love to hear from you! **Responsibilities:** + Configure and customize SAP RAR modules to meet business requirements + Collaborate with functional consultants and business stakeholders to gather and detail revenue accounting and reporting requirements + Ensure accurate revenue recognition and compliance with accounting standards + Provide guidance and support on RAR best practices + Perform system testing and support end-to-end implementation of SAP RAR + Collaborate with other technical teams to ensure seamless integration of SAP RAR with other SAP modules and external systems + Identify and resolve issues related to SAP RAR configuration and functionality + Stay up-to-date with the latest developments in SAP SD and RAR **Qualifications:** + Bachelor's degree in Computer Science, Information Systems, or a related field + Minimum of 8 years of experience in SAP SD and RAR + Strong knowledge of SAP SD and RAR modules, including revenue recognition processes and accounting principles + Experience in configuring and customizing SAP RAR modules + Proficiency in SAP SD pricing, billing, and order management processes + Understanding of integration points between SAP SD, RAR, and other SAP modules + Excellent problem-solving and analytical skills + Effective communication and interpersonal skills + Ability to work independently and collaboratively in a team environment + SAP SD and RAR certification is preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $101,900.00 - $132,450.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values diversity, engagement, and discovery** Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. **Job Description** Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals. **What you will do here:** Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint. At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you! Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations. **Technology Requirements:** + Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications. + System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows. + Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges. + Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems. + Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication. **To succeed in this role, you will:** + Skillfully ask probing questions and overcome objections. + Counsel prospective students regarding their educational and career objectives. + Guide students through the enrollment process. + Successfully implement strategies to meet enrollment objectives. **Skills you will need here:** _(Required)_ + Technical expertise and capability to operate applications. + Reliable Wifi connection. (Not a Hotspot) _(Preferred)_ + Proven success in a customer-facing role. + Some college coursework or degree. + Prior experience in Student Admissions/Enrollment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $27.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Associate Channel Partnership Manager** Join Cengage as a Channel Partnership Manager and play a pivotal role in crafting our product management strategies. You'll drive innovation, foster positive relationships, and help us deliver world-class educational solutions! **Partnership Responsibilities:** + Manage a pipeline of qualified leads to source and pursue partnerships aligning with our business goals + Negotiate favorable business terms and establish appropriate contract terms with leadership in Product and Legal + Coordinate contract management, renewals, and provide regular updates to collaborators + Identify and resolve issues with current third-party content providers + Assist in new vendor implementation efforts and collaborate with product/technology leadership on development impacts + Contribute to the annual partnership roadmap and planning, managing critical metrics for performance **Other Responsibilities:** + Support point-in-time needs and resource gaps within the Product Department + Work on high impact processes, projects, or tasks that have an immediate impact on the business + Contribute to planning efforts within the Product Department **Your Abilities:** + Intellectually curious, highly analytical, and capable of synthesizing information from multiple outputs + Fast learner with a passion for continuous innovation and improvement + Ability to tackle complicated problems by breaking them down into digestible chunks + Organized, meticulous, and able to prioritize tasks effectively **Your Qualifications:** + Bachelor's degree or equivalent experience + 3-5 years of work experience in a software/technology or education/publishing company + Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Excellent written and verbal communication skills + Diligent and flexible + Experience with Microsoft Visio, Project, or MindMap software a plus + Experience with business intelligence or analytics a plus + Experience driving or supporting the launch of new processes, projects, or products a plus Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Overview** The Media Producer (MP) is a member of the Creative Media Design Team, responsible for creating, managing, and delivering video and audio assets. This fast-paced and creative role requires a committed and responsible individual with strong communication and organizational skills. Leadership and motivational qualities are essential, as is the ability to meet deadlines and prioritize work. Candidates should have professional-level experience collaborating on the creation of media assets and possess insight into all aspects of the media production process. The MP will also be involved in vendor, collaborator, and project management. The ideal candidate thrives in a dynamic environment, takes pride in their work, and is proactive and organized with excellent communication skills. Joining our team means becoming part of a supportive and collaborative workforce, with access to training and tools that will accelerate your potential and support your career growth. **Responsibilities** The Media Producer plays a central role in the creation, editing, and delivery of media content for Cengage's online learning resources. Working both within the Creative Media Design Team-part of the larger Research, User Experience & Design Team-and across departments, the Media Producer collaborates with internal teams and external vendors to ensure timely, high-quality media production. This position combines hands-on editing with project leadership, vendor coordination, and process management across multiple projects. **Key Responsibilities** + Collaborate with partners from Research, User Experience & Design Teams, including Visual and Motion Designers, Art Directors, UX Designers, Instructional Designers, and Researchers + Partner with Learning Designers, Media Researchers, Content Managers, and Product Managers on media needs + Manage in-house and vendor-led media production workflows + Lead project kick-off meetings and maintain accountability among team members and vendors + Participate in hands-on production of video and audio assets + Build and maintain vendor relationships + Review vendor bids and ensure alignment with approved rates and budgets + Write and manage vendor contracts and approve invoices + Maintain accurate project status in systems such as Jira and Workfront + Ensure projects stay on schedule and within budget + Prioritize tasks and manage multiple projects independently + Continually develop skills in vendor, stakeholder, and project management **Required Qualifications** Candidates have had previous experience with project management in addition to hands on video and audio production. The role requires proficiency using Adobe Creative Suite tools and having a working knowledge of all common video and audio file types and formats. Knowledge in the use of a variety of audio/visual equipment, including cameras, audio recording equipment, and lighting equipment is expected. The Media Producer has experience in a corporate environment, including leading creative media kick-off meetings, attending stand-ups and updating team members with regular project status notes, and maintaining data integrity is all shared tracking systems. The Media Producer needs the ability to succeed in a fast-paced environment, handling quick turnarounds as well as appropriately prioritizing ongoing assignments in a team structure and as an individual contributor. The Media Producer is detail oriented with strong organizational and time management skills. Experience with Gen-AI tools and other emerging technologies. **Please submit a recent reel you have created with your application.** + Bachelor's or advanced degree, certification, or relevant experience + 3-5 years of videography and editing experience + 3-5 years of motion graphic experience + Proficient in Premiere, After Effects, and Audition, with familiarity in Photoshop, Illustrator, and Media Encoder, + Understanding of all aspects of media pre- and post-production + Experience with color grading, sound mixing, rotoscoping and compositing + Experience with camera, lighting, and sound equipment + Strong work ethic, and positive demeanor + Ability to develop effective working relationships in a remote environment + Outstanding written and verbal communication skills Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** We are seeking a dedicated and meticulous Sales Support Specialist (SSS) to join our dynamic team. This unique position supports our sales representatives in both operational and digital capacities. Key responsibilities include aiding with administrative tasks, providing exceptional customer care, troubleshooting technical issues, and optimizing digital platforms. The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and have a passion for customer care and results. This role offers an excellent opportunity for individuals interested in gaining customer-facing experience and considering a future career in sales. If you have remarkable organizational abilities and can manage various projects while providing outstanding service to customers and team members, consider joining our passionate team. This could be the perfect opportunity for you! **What you'll do:** + Support Sales Operations: Help the team with internal requests and daily operations to secure the achievement of the sales effort. + Effective Communication: Coordinate and communicate effectively with sales personnel and customers via phone and web conferencing. + Maintain Business Relationships: Provide updates on content, support interactions, manage orders, and assist faculty with digital solutions needs. + Proficient Use of Technology: Use technology communication tools proficiently to support operations. + Build Lasting Relationships: Employ clear, concise, and professional communication to establish and uphold connections with crucial individuals throughout designated accounts. + Focus on Digital Journey: Ensure correct digital product setup and fulfillment, focusing on enhancing the digital customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze reports from internal systems to assist with opportunity and territory analysis. + Issue Resolution: Help diagnose the root cause of technical issues and navigate organizational processes to achieve resolution. + Commitment and Ownership: Follow through on commitments, demonstrate a clear sense of ownership, and take personal responsibility for decisions, actions, and outcomes. + CRM Maintenance: Update and maintain the CRM as needed. + Collaborative Efforts: Work efficiently with internal and external contacts to support the sales team in achieving sales goals. + Other duties as assigned by management. **Skill you will need:** + Associate degree or equivalent experience with a successful record of accomplishment desired; At least two years of successful sales, technical support, customer service, or proven experience preferred + Exceptional written and verbal communication skills + Strong problem-solving skills with the ability to communicate next steps clearly + Highly flexible and adaptable to change + Ability to build and maintain strong relationships with key customers + Proficiency in PC and Microsoft Office applications + Experience working with digital products/applications + Demonstrated experience managing business needs and planning + Proven track record of independently balancing multiple tasks and priorities Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $19.00 - $24.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**